Tanya Cilia

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Year on year Tanya understands our needs and finds the right deal for us...

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Happy to help with any questions I may have, very informative, friendly and efficient. Wouldn’t have any hesitation in recommending Tanya, a pleasure doing business with.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has always been my go to person for mortgages! Helpful, knowledgeable and trust worthy.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Always helpfull with our re mortgage

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

No

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has provided excellent and thorough advice on mortgages.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

She has been the trusted advisor for both children who have purchased properties and both sailed through with her expert advice.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Mortgage renewal.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Remortgaging our current property

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has been happy to give me broader advice and answer my questions, I'm looking forward to working with her again next year.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya looked in to trying to fix my mortgage again, but due to the current climate it was not the best possible option for me.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Continuous diligent searches for the best mortgage deals

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

She always keeps in touch with us to make sure we’re okay. Nothing is too much trouble..

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has made a very stressful experience stress free. It is a very worrying time to remortgage however Tanya was always on hand to guide and reassure and to get me the best deal.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Found new mortgages for own home and rental properties. Also found life insurance and sickness cover package

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has explained and talked over new income Protection options to protect myself as I am self employed. Very professional.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

I have recently had a review with Tanya to make sure my protection and mortgage products are still the most suitable for me at this time. Tanya was so helpful and explained everything clearly so that I could easily understand and make informed decisions.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Always there if need help or advice, friendly warm service with great knowledge

What were the circumstances that caused you to initially look for an adviser?

I was buying my first home

How has Tanya Cilia helped you?

Went above and beyond helping with the mortgage, insurances and explaining everything well with me being a first time buyer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers

How has Tanya Cilia helped you?

Tanya was the most helpful throughout the whole processs, her services were worth every penny! It was always worth having someone to answer any questions and keep on top of things ?

Have you seen the outcome you were hoping for?

Yes we have, she came highly recommended from a family member and did not disappoint

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Tanya has been our Mortgage Advisor for a number of years.

How has Tanya Cilia helped you?

Tanya has been able to provide us with competitive mortgage options along with insurance for our home.

Have you seen the outcome you were hoping for?

Yes Every time - she is always able to provide us with all the options available to us on the market at the time. I have also made multiple recommendations to others, advising to contact her if they were looking to move home.

What could they have done better?

Nothing to answer for this - she is quick to respond to emails and messages and we have been more than happy with the services she has provided.

What were the circumstances that caused you to initially look for an adviser?

Looking for a remortgage deal

How has Tanya Cilia helped you?

Tanya was superb in helping us get a great deal with a brilliant equity release.

Have you seen the outcome you were hoping for?

We got exactly what we hoped for.

What could they have done better?

There is nothing she could have done better. She was perfect.

What were the circumstances that caused you to initially look for an adviser?

My husband and I were buying our first property together and needed a mortgage for this purchase. We were also keen for professional guidance on the Insurance and protection products on offer to us.

How has Tanya Cilia helped you?

The service that Tanya has provided to us has been exemplary! I have always found the mortgage process extremely daunting and having someone like Tanya to guide us through this process has been priceless. Tanya worked really hard in helping us find a critical illness cover that was right for us and we couldn't have done this without her help. Tanya is trustworthy, knowledgeable and has gone above and beyond to help us find the best mortgage product and critical illness cover. The purchase of our house wasn't plain sailing and Tanya was absolutely amazing and supportive throughout. Tanya liaised with our Solicitor and Estate Agent and kept both parties up-to-date which took a huge amount of stress away from us. We don't live locally to Tanya and all of our meetings took place remotely which was great.

Have you seen the outcome you were hoping for?

100% and I have recommended Tanya to friends.

What could they have done better?

Absolutely nothing!

What were the circumstances that caused you to initially look for an adviser?

Expiration of current mortgage

How has Tanya Cilia helped you?

Found a great deal in a tough market.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Very patient and helpful throughout the process.

What were the circumstances that caused you to initially look for an adviser?

I contacted Tanya regarding a Buy to Let mortgage on a additional property.

How has Tanya Cilia helped you?

Tanya spoke at great length with me and explained all of the different options. Tanya is very knowledgable and explains things very clearly, and concisely.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Mortgages required for buy to let investments

How has Tanya Cilia helped you?

Tanya has been an excellent resource for market knowledge and provide a wide range of services and products.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Tanya Cilia helped you?

Made the whole process incredibly easy and hassle free

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya has reviewed my current situation with my mortgage and life/critical illness protection to ensure I have the best products at this difficult financial time.

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgages on a number of buy to let properties.

How has Tanya Cilia helped you?

Tanya sourced us with the appropriate mortgages and advise, holding our hands throughout the whole process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

We needed our Mortgages sorted and Tanya was a great choice

How has Tanya Cilia helped you?

Always available, always willing to help and explain the complexities of the mortgages

Have you seen the outcome you were hoping for?

Yes, very happy

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We’ve used Tanya for years, very good and efficient work

How has Tanya Cilia helped you?

Tanya has dealt with the remortgage of our home

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We couldn’t have done anything better,

What were the circumstances that caused you to initially look for an adviser?

Help securing a low fixed rate and additional borrowing as two self employed earners

How has Tanya Cilia helped you?

Tanya was very helpful finding a low fixed rate mortgage with additional borrowing for us using our figures from self employed earnings and negotiating on our behalf with the lender. She was always really organised and communicated with us constantly. We felt she could be relied on totally.

Have you seen the outcome you were hoping for?

yes!

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Tanya Cilia helped you?

Tanya has helped with mortgage renewals and life/critical illness cover

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Tanya Cilia helped you?

Porting an existing mortgage.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing, Tanya is great at what she does and extremely attentive and professional.

What were the circumstances that caused you to initially look for an adviser?

Getting a mortgage and Insurance

How has Tanya Cilia helped you?

Found the best mortgage deals, and provided us with advice on life insurance, recommending and helping us with all our forms.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was originally looking for mortgage advice.

How has Tanya Cilia helped you?

Tanya has made the process of finding a new mortgage deal easy and stress free. She is thorough and very professional!!

Have you seen the outcome you were hoping for?

Yes, I now have a new deal that I am really happy with.

What could they have done better?

Nothing. Excellent service.

What were the circumstances that caused you to initially look for an adviser?

Looking for income protection, personal insurance and remortgaging

How has Tanya Cilia helped you?

We have used Tanya for nearly 10 years now and every time she has made the world of insurance and remortgaging easy to understand, helping us on every step of the way. Every time we came to a point where there was confusion and drowning in financial terminology, one quick phone call put our minds at ease. Tanya has been brilliant.

Have you seen the outcome you were hoping for?

Every single time

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Lost with the multitude of products and needed advice.

How has Tanya Cilia helped you?

Tanya has helped me for over 5 years now in changing products and advising on future steps

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya had provided me with life and critical illness protection

What were the circumstances that caused you to initially look for an adviser?

Moving home and applying for new Mortgages and remortgages

How has Tanya Cilia helped you?

Tanya has been absolutely brilliant helping my wife and I through the financial maze of moving home, we have used Tanya’s expertise for over 5 years, Tanya made everything clear and easy to understand, cutting through the jargon to make the journey less stressful. Can’t recommend her highly enough.

Have you seen the outcome you were hoping for?

Yes, everytime

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Tanya Cilia helped you?

Found the correct mortgage type within the terms I described

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Communication was clear and went above and beyond my expectations to get me the deal I wanted.

What were the circumstances that caused you to initially look for an adviser?

Purchasing of a new home

How has Tanya Cilia helped you?

Arranged my mortgage deal and also associated protection

Have you seen the outcome you were hoping for?

Absolutely, found me the ideal deal to match my requirements

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Tanya Cilia helped you?

Found me the mortgage for my first house

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were so happy with the work that Tanya had carried out for us in our initial mortgage, the obvious thing was to use her services again when looking to renew or switch mortgage.

How has Tanya Cilia helped you?

She has helped us to clearly understand the options available to us at the time, so that we could make an informed decision on our future mortgage. She is always happy to answer any questions and find a solution that it right for you.

Have you seen the outcome you were hoping for?

YES - She managed to find us a product that suited our future plans with our current provider, but at a reduced monthly repayment.

What could they have done better?

Nothing - we are totally happy with all Tanya's services and advice.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Sent us emails about our finances

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya is always on the ball, making sure we get the right advice and the right mortgage deal for us. She always has our interest at the heart of what she does!

What were the circumstances that caused you to initially look for an adviser?

Long term relationship with a broker for BTL mortgages

How has Tanya Cilia helped you?

Providing on hand service and best of market deals as well as advise on how to manage new opportunities.

Have you seen the outcome you were hoping for?

Yes, we now have a well established working relationship

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Tanya

We couldn’t have bought our first house without her. Absolutely invaluable, couldn’t recommend enough.

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy our first home

How has Tanya Cilia helped you?

As first time buyers, we were really clueless when it came to mortgages and were looking for someone to support us through the process. Tanya was fantastic! From explaining what we had in store, to finding us a reputable solicitor, fighting our corner when struggling to find a mortgage lender and sourcing home insurance, she was a massive support throughout what became a very stressful time!

Have you seen the outcome you were hoping for?

Yes, we have now moved in to our first home and couldn’t be happier, we are so grateful for all of Tanya’s support.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I had come to the end of the fixed term of my mortgage and needed to re-mortgage to find a more competitive product.

How has Tanya Cilia helped you?

Tanya gathered a good understanding of what it was that I wanted and what my priorities were. Tanya then provided suggestions and other information that I had not already considered. Once I was clear what I wanted, Tanya came back with several deals to review and consider. One I had decided on which option I wanted, Tanya just made it happen! It was so effortless and easy on my part. I have tackled this process before myself and it is extremely stressful and difficult, plus I am also certain that I didn't get the best deal. I have used Tanya for the last 5 years and she is absolutely amazing. I would never use anybody else now.

Have you seen the outcome you were hoping for?

Yes absolutely. Tanya found me an amazing deal which has saved me £80 a month over a 5 year period. I am so delighted with this.

What could they have done better?

Nothing. Tanya is amazing. Not only is she great at her job, but you honestly couldn't meet a lovelier person.

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Tanya Cilia helped you?

Re-mortgaging is a very complex process, Tanya is able to simply explain what we needed to do and advise the best course of action in a way that is easy to understand.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Moving home, new mortgage and various insurances needed

How has Tanya Cilia helped you?

Tanya was brilliant from start to finish. Always available to answer questions, no matter how small or silly! Tanya fully explained all my options and ran through everything in detail.

Have you seen the outcome you were hoping for?

Perfect outcome

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya Cilia once again made our remortgage simple and easy to understand, felt like we hardly did anything and then the next minute it was complete. Brilliant as always.

What were the circumstances that caused you to initially look for an adviser?

I needed help with remortgaging and wanted to have clear and comprehensive advice.

How has Tanya Cilia helped you?

She helped with finding me a good remortgage deal and overseeing that the wholeness process progressed smoothly from start to finish.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, I was delighted with the service. Thanks

What were the circumstances that caused you to initially look for an adviser?

Buying a new house

How has Tanya Cilia helped you?

Found us a mortgage, gave lots of advice, found us insurance policies

Have you seen the outcome you were hoping for?

Yes

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya is a lovely lady, she is very professional and helps you out from start to finish in any advice she gives. She is very thorough and excellent in her job. We wouldn't use anyone else.

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers and didn't knew where to start

How has Tanya Cilia helped you?

Tanya found good deal with mortgage lender. Also she help to deal with silicitors.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything was 5 star service

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

We highly recommend Tanya, she has sourced and organised mortgages for us for many years now, always finding us the best rates.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya was extremely helpful, patient and professional when talking through and looking for the right mortgage for myself and my partner. We would highly recommend.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

My mortgage will be renewed later this year and I will definitely seek advice from Tanya to find a new product. Tanya is so knowledgeable and helpful, and also such a lovely person, that I couldn’t consider using anyone else for advice now.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya is always ahead of the game, reminding us when it's time to consider moving our mortgages, maintaining our options.

What were the circumstances that caused you to initially look for an adviser?

We were looking to move to a bigger property, by part-exing our previous home for a local new build.

How has Tanya Cilia helped you?

Tanya helped us greatly by searching the whole of the market for a mortgage that suited our individual needs.

Have you seen the outcome you were hoping for?

Yes - most definitely. We are now the new owners of the new-build we wanted. We wouldn't have been able to do this without Tanya's help and expertise. We felt confident that she had our best interests at heart throughout the entire process and I wouldn't hesitate to use her again. I have already recommended her to colleagues who have used her for their own moves.

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Tanya Cilia helped you?

Tanya arranged our new mortgage

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Tanya Cilia helped you?

Advised us on the best products for us and saw everything through for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything was brilliant

What were the circumstances that caused you to initially look for an adviser?

We needed help to find the best mortgage deal and life insurance for both me and my wife.

How has Tanya Cilia helped you?

Tanya sorted out a new mortgage for our dream home and the life insurance policy to go with it. She guided us step by step along the way, making everything clear and easy to understand. Even through these recent worrying times, she answered our queries no matter how big or small. I have used Tanya’s services for several years now and will have no hesitation in contacting Tanya again in the future.

Have you seen the outcome you were hoping for?

Yes 100%.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Buying our first house

How has Tanya Cilia helped you?

In every way! She took care of everything

Have you seen the outcome you were hoping for?

Yes a million times

What could they have done better?

No I don’t think she could of. She made the whole experience as less stressful as it can be

Please provide a brief comment about your experience with Tanya

Tanya was friendly, helpful and gave me very clear information.

What were the circumstances that caused you to initially look for an adviser?

My house was due for a remortgage

How has Tanya Cilia helped you?

Tanya helped me understand all my options, and throughout was always clear and quick to reply. She is very knowledgable and it was a pleasure to go through the remortgage process with her.

Have you seen the outcome you were hoping for?

Yes.

This review is a follow-up review from a client who left a review previously.

How has Tanya Cilia helped you since your last review?

Tanya is always very helpful every time she has worked for us. She keeps you up to date with everything. She talks you through all the details from start to finish. I would not use anyone else.

What were the circumstances that caused you to initially look for an adviser?

Myself and my husband bought a second property to rent

How has Tanya Cilia helped you?

Tanya advised us which mortgage would benefit our circumstances best taking time to explain every detail, nothing was too much trouble even responding to calls and emails out of office office

Have you seen the outcome you were hoping for?

Yes most definitely, we are very happy with the product that Tanya found and talked through with us

What could they have done better?

Honestly I don’t think Tanya could of done anymore, nothing was too much she went above and beyond to make sure myself and my husband were happy with the product, every detail was explained in a way that made it easier to understand

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Tanya Cilia helped you?

Found me the right mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

She did what I asked her to do and what a lovely lady she is too.

What were the circumstances that caused you to initially look for an adviser?

We have used the services of Tanya for many years now. Tanya is extremely helpful, going above and beyond in assisting all aspects of the service.

How has Tanya Cilia helped you?

Tanya always reminds us when it's time to seek better mortgage options.

Have you seen the outcome you were hoping for?

Yes, absolutely!

What could they have done better?

The service we receive from Tanya is second to none, we have no suggestions.

What were the circumstances that caused you to initially look for an adviser?

We purchased a property and needed a mortgage

How has Tanya Cilia helped you?

Tanya looked at the whole market to find the best mortgage lender for us. She was profecional and friendly throughout the whole process.

Have you seen the outcome you were hoping for?

Yes and we plan to use Tanya again.

What could they have done better?

Tanya went above and beyond to help us.

What were the circumstances that caused you to initially look for an adviser?

Mortgage review

How has Tanya Cilia helped you?

She contacted us and researched the new mortgage with ease. She is incredibly efficient and professional.

Have you seen the outcome you were hoping for?

Always, she’s brilliant!

What could they have done better?

Nothing, she also assisted when we had difficulty opening documents from the mortgage provider. Nothing is too much trouble.