Richard Arney

Please provide a brief comment about your experience with Richard

Richard did not make contact with me. As such can give no other feedback. I've since made other arrangements. These things happen.

What were the circumstances that caused you to initially look for a legal adviser?

Needed to revise wills.

How has Richard Arney helped you?

I sent a letter to several local solicitors asking for a quotation to prepare our wills. Richard was the only one who replied promptly with a very reasonable fixed price (£300) for the work which was completed very efficiently.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for a legal adviser?

Need for advice on a Will Trust.

How has Richard Arney helped you?

He gave me straightforward, practical and knowledgeable advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I am very happy with the advice given to me.

What were the circumstances that caused you to initially look for a legal adviser?

Probate in respect of a relative who did not leave a will.

How has Richard Arney helped you?

I felt very confident in the information and help given.

Have you seen the outcome you were hoping for?

The process is drawing to an end and looks to be a very poitive outcome.

What could they have done better?

Could not have done anything better.

What were the circumstances that caused you to initially look for a legal adviser?

The death of a family member.

How has Richard Arney helped you?

Excellent support though a complicated and difficult process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I thought the service was excellent and the time-lines etc very helpful. I would not alter what was done. I would wholeheartedly recommend your service

What were the circumstances that caused you to initially look for a legal adviser?

THE DEATH OF MY MOTHER.

How has Richard Arney helped you?

HE ORGANISED PROBATE FOR US AND HAS GIVEN ME ADVICE REGARDING HER WILL.

Have you seen the outcome you were hoping for?

YES.

What could they have done better?

NO FURTHER SUGGESTIONS AT PRESENT

What were the circumstances that caused you to initially look for a legal adviser?

Firstly to set up powers of attorney for my elderly parents along with changing their will. More recently Richard obtained probate for my mother's estate.

How has Richard Arney helped you?

Richard came to the house and met my parents - he explained what a power of attorney was and what it would mean to them. Richard was very patient and my parents felt reassured and secure with the information he gave them. Richard subsequently took all the stress out of obtaining the probate for my mother's estate.

Have you seen the outcome you were hoping for?

Yes Richard has been extremely helpful and supportive through a potentially stressful time for the family. Richard always responded promptly to any queries we had.

What could they have done better?

I can't think of anything Richard could have done better.

What were the circumstances that caused you to initially look for a legal adviser?

Deceased's estate.

How has Richard Arney helped you?

Carried out his instructions effiently and as requested.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I was totally satisfied with the work carried out

What were the circumstances that caused you to initially look for a legal adviser?

We approached him to draw up wills and to arrange a power of attorney.

How has Richard Arney helped you?

He is a very good communicator and was easy to talk to. He explained matters clearly to ourselves and also to my elderly father in law. He and his office were organised and efficient and easy to deal with.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

.

What were the circumstances that caused you to initially look for a legal adviser?

I required his services to obtain Probate regarding my father's will.

How has Richard Arney helped you?

He marshalled the assets, calculated IHT and dealt with all the necessary requirements. He also advised that there was a problem in the way my mother's estate had been administered by other solicitors and is addressing this issue.

Have you seen the outcome you were hoping for?

A Grant of Probate has been issued but there are outstanding issues to be dealt with.

What could they have done better?

Actually nothing. He has dealt with the matter in a very thoughtful and constructive way. way

What were the circumstances that caused you to initially look for a legal adviser?

We required a solicitor in a case of a disputed will.

How has Richard Arney helped you?

required the services of a Probate solicitor when I became involved in a Will dispute. Due to the delicate nature of this legal matter I required a solicitor who in my view would take positive action and provide legal protection for myself. I reviewed numerous company’s in the Midlands area. After an extensive research in this field of law, I channelled the choice down to a final few practices. I finally made the decision that Mr Arney of PSL solicitors offered the best experience and legal support in this field. Mr Arney provided myself with initial guidance on our initial consultation and advised me with the necessary legal advice on which to make an informed decision, in this matter. Upon completion of the initial consultation I employed Mr Arny to take on my probate case., After providing Mr Arney with the information and evidence in my case he took ownership and he progressed the case with sensitivity and professionalism from the offset. In my case his expertise and experience in these matters was very apparent. His use of evidence gathering and forensic experts provided a positive outcome to my dispute. Apart from his professional approach as a solicitor he also provided me with the personal support which was a great benefit. He was open and honest with his views and also offered reassurances to myself and family at a very difficult time. I would sincerely recommend Mr Arney and all the team of PSL. They provide excellent legal service in the field of Probate Law. An outstanding legal practice and experience. Mrs Grove.

Have you seen the outcome you were hoping for?

Yes the outcome was positive please refer to attached letter.

What could they have done better?

Richards experience as a solicitor was very apparent, I have no constructive criticism to provide.

What were the circumstances that caused you to initially look for a legal adviser?

Setting up power of attorney 3 years ago Death of parents with inheritance tax implications.

How has Richard Arney helped you?

I provided the paperwork , Richard sorted everything and I just reviewed the final submissions took away any stress and disputes with tax authorities over inheritance and income tax.

Have you seen the outcome you were hoping for?

Everything has been sorted and submitted.

What could they have done better?

The only deviation from what was expected was the time it takes - most of which is down to HMRC

What were the circumstances that caused you to initially look for a legal adviser?

Death in the family.

How has Richard Arney helped you?

Reassured me of the procedures and time scales involved and took all the pressure off me.

Have you seen the outcome you were hoping for?

Completed the one estate and the other near completion.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

Issues with the settlement of an Estate.

How has Richard Arney helped you?

Helping to sort by dealing with the offending Executor.

Have you seen the outcome you were hoping for?

Progressing satisfactorily.

What could they have done better?

Richard is managing a very difficult person very professionally

What were the circumstances that caused you to initially look for a legal adviser?

to provide Probate Services when my father died and subsequently for writing our Wills.

How has Richard Arney helped you?

Richard Arney guided us through the probate procedure culminating in in getting us the Grant of Probate. He followed this by helping my wife and I to prepare our new wills.

Have you seen the outcome you were hoping for?

everything we asked him to do has been completed. We were very happy with the caring and professional way he conducted our affairs.

What could they have done better?

We cannot think how he could have done any anything better

What were the circumstances that caused you to initially look for a legal adviser?

To update an outdated will for both myself and my mother.

How has Richard Arney helped you?

Richard provided a first class service and even offered to visit my mother directly in her house to save her the trip to his office. This was all completed quickly and in a very professional manner.

Have you seen the outcome you were hoping for?

The wills were completed 2 weeks ago and I was extremely pleased with the results.

What could they have done better?

I can honestly say that the experience could not have been made any better and therefore can not offer any suggestions to make an improvement.

What were the circumstances that caused you to initially look for a legal adviser?

I am the executor for my uncles will who passed away in October 2014.

How has Richard Arney helped you?

Richard has helped with obtaining the grant and also advising on the Inheritance Tax and submitting the forms to HMRC.

Have you seen the outcome you were hoping for?

The tax has not been finalised yet but hopefully it will be in the next few weeks.

What could they have done better?

Maybe more communication not by post but maybe an email to give an update on how things are progressing.

What were the circumstances that caused you to initially look for a legal adviser?

Setting up a mortgage for a property and a Will for my wife and I.

How has Richard Arney helped you?

He was able to set up the mortgage and complete a will for my wife and I.

Have you seen the outcome you were hoping for?

Yes Richard was first class in every department.

What could they have done better?

We have nothing but admiration for the work carried out

What were the circumstances that caused you to initially look for a legal adviser?

Looking after my mothers both before and after she passed away.

How has Richard Arney helped you?

New will - Living powers of attorney which we very much needed when my mother became ill - and then full probate support with all areas after my mother passed.

Have you seen the outcome you were hoping for?

All organised - no stone un turned and all suprises dealt with.

What could they have done better?

Took all teh stress and challenge away - we didn't need to do the thinking he did it for us

What were the circumstances that caused you to initially look for a legal adviser?

The death of my father.

How has Richard Arney helped you?

He explained the Probate process clearly and simply. He ran Probate very efficiently and took all the hassle out of what would have been a frustrating, bureaucratic and time consuming process. The charges were clearly explained and easy to understand and I thought the service was very good value for money,.

Have you seen the outcome you were hoping for?

Yes, probate has been completed and the monies have been distributed.

What could they have done better?

Hard to think of anything else. I received a timely, personal, and efficient service.

What were the circumstances that caused you to initially look for a legal adviser?

Death of Parent.

How has Richard Arney helped you?

With Probate.

Have you seen the outcome you were hoping for?

Probate granted, monies from estate being collected by this Solicitor.

What could they have done better?

The service was excellent, there is nothing this solicitor could have done better.

What were the circumstances that caused you to initially look for a legal adviser?

The death of our father.

How has Richard Arney helped you?

Adopted the role of power of attorney and executor in order to take care of our father's finances; paying for bills outstanding and liaising with the necessary companies who were involved in the sale of the aforementioned's property. Richard dealt with these companies with discrete while showing a caring professionalism with the result that our loss became easier to bear.

Have you seen the outcome you were hoping for?

There are still a couple of bills to be finalised.

What could they have done better?

We are very satisfied with the professional approach adopted by Richard.