First impression
by a VouchedFor user
9 months ago
Overall
Please provide a brief comment about your experience with Caroline
Caroline responded immediately with my questions and explained everything I needed to know. I am being proactive and trying to find a good probate solicitor for when my Mum does pass away. I have definitely found the right solicitor for me with Caroline.
Caroline:
Many thanks Paul. You know where I am if you need me.Review
by a verified client in West Midlands
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I wanted to change my will.
How has Caroline Wilden helped you?
She advised me on changes to my will and the best way to effect them. She explained her advice and the reasons for it very clearly and was then very efficient in preparing the draft will and completing the process. Caroline is friendly and approachable and I am very happy to recommend her to anyone needing advice about wills, trusts and probate matters.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing.
Caroline:
Many thanks for the lovely review Sheila. Best wishes CarolineFirst impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Caroline
It’s a little early to say as yet whether my wife and I will engage Caroline. In saying that, it should be understood there is no bad reflection upon Caroline. Quite simply our needs are complex. Caroline is, quite frankly, a superb professional and warm human being. It was good to be introduced by VouchedFor. Thank you VF.
Caroline:
Many thanks for your kind review. regards CarolineReview
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Old age and Covid
How has Caroline Wilden helped you?
With her legal knowledge and expertiseYesS
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
She could not have done better. The easy to understand advice we received was above and beyond our expectations.
Caroline:
You're welcome! Many thanks for the review!Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Making a Will
How has Caroline Wilden helped you?
She explained clearly all our requirements and needs.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. She was extremely helpful, informative and professional
Caroline:
Thank you so much for finding the time to review me - and such a lovely review!!Review
by a verified client in Warwickshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Making a will
How has Caroline Wilden helped you?
Estate planning and will writing
Have you seen the outcome you were hoping for?
Yes
Caroline:
Many thanks James, it was good to work with you!Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To draw up a will
How has Caroline Wilden helped you?
With great advice and support
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing
Review
by a verified client in Devon
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
As executor for my late mother's estate, I approached Caroline to handle Probate following a recommendation from another of her clients.
How has Caroline Wilden helped you?
Caroline was approachable and straight forward to deal with handling everything well despite Covid 19 lockdown.
Have you seen the outcome you were hoping for?
Probate has been granted with all appropriate allowances set against the tax due.
What could they have done better?
Everything was dealt with promptly and appropriately. Fees were agreed at the time of commissioning, so there were no unexpected surprises.
Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Value
Service
What were the circumstances that caused you to initially look for a legal adviser?
Submission of Inheritance Tax forms to HMRC and application for Probate
How has Caroline Wilden helped you?
Recommended correct approach, and implemented efficiently
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Happy with the service and the fee
Caroline:
Thanks for the review William. I’m glad you were happy with the serviceReview
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Wills needed updating
How has Caroline Wilden helped you?
Provided advice and drew up new wills which absolutely met with (to us!) quite complex requirements
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Warwickshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I needed a will
How has Caroline Wilden helped you?
Caroline responded promptly and provided the service I needed
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I couldn't fault the service
Caroline:
Thanks Guy, much appreciated! best regards CarolineReview
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
The original solicitors we employed didn't seem professional enough for our needs and were not located locally.
How has Caroline Wilden helped you?
By changing our requirements and producing new wills plus arranging for Power of Attorney for my wife and myself.
Have you seen the outcome you were hoping for?
Absolutely, very professional and thorough, were really pleased with the outcome.
What could they have done better?
In our opinion, not being very knowledgeable in law, we could not have had better treatment and advice.
Caroline:
Many thanks for your kind review Keith! regards CarolineReview
by a verified client in Cornwall
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Need to make a new will
How has Caroline Wilden helped you?
Caroline took time to explain everything and was very patient
Have you seen the outcome you were hoping for?
Hopefully yesterday’s
What could they have done better?
Nothing I can think of.
Review
by a verified client in Warwickshire
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Mixture of things. We wanted to make sure that all family had what was legally theirs. Things were complicated.
How has Caroline Wilden helped you?
She sorted everything for us. Kept us informed on a regular basis.
Have you seen the outcome you were hoping for?
Yes thank you we have.
What could they have done better?
They couldn't have. Everything was done very professionally.
Review
by a verified client in Warwickshire
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Death of our Mother
How has Caroline Wilden helped you?
Complete management of data gathering for probate, interfacing with conveyancing lawyer for house sale, probate filing, tax interface with HMRC and interim + final estate disbursements.
Have you seen the outcome you were hoping for?
Yes, 100%
What could they have done better?
As lead Executor for the Estate I could not have asked for anything more.
Review
by a verified client in West Midlands
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
making a will
How has Caroline Wilden helped you?
with good advice
Have you seen the outcome you were hoping for?
yes
What could they have done better?
not to my knowledge
Review
by a verified client in West Midlands
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To write a will.
How has Caroline Wilden helped you?
Caroline provided expert advice and an efficient service.
Have you seen the outcome you were hoping for?
Yes, I was really pleased with the outcome.
What could they have done better?
Nothing, all work was completed to a high standard
Review
by a verified client in West Midlands
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To re write our wills.
How has Caroline Wilden helped you?
With her knowledge to put everything into place.
Have you seen the outcome you were hoping for?
yes a positive outcome.
What could they have done better?
Her service was brilliant don't think we could of asked for more.
Review
by a verified client in West Midlands
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Quite simply needed advise on wills.
How has Caroline Wilden helped you?
Sympatheticaly and competantly provided advise which was acceptable.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
None
Review
by a verified client in West Midlands
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I wanted to change my original will because my circumstances had changed.
How has Caroline Wilden helped you?
She kept everything very simple and clear.
Have you seen the outcome you were hoping for?
Yes, I feel confident the right things are in place.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My husband and I required several POAs to be set up; firstly for us to manage the affairs of both an elderly close relative and also another relative with health problems; and also for us to set up POA for each other for the future. We also wanted to set up new wills in a way which protected our property for our children's inheritance.
How has Caroline Wilden helped you?
She gave excellent advice and set everything up for us. She even advised when we could do some of the tasks ourselves.
Have you seen the outcome you were hoping for?
Yes, everything is now in place. We are using the POAs with no problems and also have peace of mind now that our wills are finalized.
What could they have done better?
Genuinely cannot think of anything. We were very happy with the whole service.
First impression
by a VouchedFor user
7 years ago
Overall
Please provide a brief comment about your experience with Caroline
Caroline was very friendly , professional & explained things clearly & concisely. Caroline is preparing our wills . We thought the charges we very reasonable & we have already recommended her to some friends.
Caroline:
Thank you Ann. I look forward to seeing both again soon. regards CarolineReview
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Following the death of my father, I had issues with the integrity of my brother in dealing with probate. After 2 years of very little progress and contradictory emails from him I decided to seek legal advice.
How has Caroline Wilden helped you?
Caroline listened patiently to my tale of woe and gave me a clear understanding of how the probate process should work. She then communicated on my behalf directly with my brother and subsequently his solicitor. Despite my brother trying to be difficult, he had met his match in Caroline, who was very determined to obtain a successful conclusion to the matter.
Have you seen the outcome you were hoping for?
Yes. The matter has been successfully concluded.
What could they have done better?
Nothing! Caroline was excellent and I cannot praise her enough.
Review
by a verified client in Warwickshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
preparation of will.
How has Caroline Wilden helped you?
professional and charming.
Have you seen the outcome you were hoping for?
excellent outcome.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I required a will.
How has Caroline Wilden helped you?
Advised me and prepared the will, quickly and efficiently.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Wills.
How has Caroline Wilden helped you?
House visit.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed a new will.
How has Caroline Wilden helped you?
Provided good clear practical advice and completed the required task very efficiently.
Have you seen the outcome you were hoping for?
Yes - 100%.
What could they have done better?
Nothing to add.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I felt I needed to make a Will.
How has Caroline Wilden helped you?
Caroline explained the process at each step and followed up each consultation with a letter explaining what we had discussed. I felt this was extremely competent as it showed that Caroline understood what my wishes were.
Have you seen the outcome you were hoping for?
My Will is for when I'm dead - I hope not to see the outcome !!.
What could they have done better?
I could not fault anyone at the Practice, they were knowledgeable, helpful, polite and courteous. If I had to be really picky, I would constructively suggest the re-wording of the previous question.
First impression
by a VouchedFor user
7 years ago
Overall
Please provide a brief comment about your experience with Caroline
Very warm and welcoming, Listened!! Mum and I never felt at any point that she was merely going through the motions.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed to update our wills, they were over 20 years old.
How has Caroline Wilden helped you?
Explained the choices and did the work quickly and efficiently.
Have you seen the outcome you were hoping for?
Yes. completed and now stored by them.
What could they have done better?
Nothing, everything was completed as requested in a good time frame.
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Possible Cancer diagnosis, thankfully incorrect.
How has Caroline Wilden helped you?
Greatly simplified existing wills and made them much easier to understand.
Have you seen the outcome you were hoping for?
Yes - excellent work.
What could they have done better?
Nothing
Review
by a verified client in Warwickshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I needed to update my will.
How has Caroline Wilden helped you?
She helped me write a clear and concise will.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed to revise my will.
How has Caroline Wilden helped you?
She wrote my new will.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. She exactly what was required
Review
by a verified client in West Midlands
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed to review Will.
How has Caroline Wilden helped you?
Caroline created a new Will for me.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. Service was professional, competent and efficient.
Review
by a verified client in West Midlands
8 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed legal advice.
How has Caroline Wilden helped you?
Accurate and timely advice, excellent communication. Happy to recommend.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in West Midlands
8 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My wife and I needed to make a Will.
How has Caroline Wilden helped you?
Gave us clear and friendly advise on preparing our Will.
Have you seen the outcome you were hoping for?
Yes.
First impression
by a VouchedFor user
8 years ago
Overall
Please provide a brief comment about your experience with Caroline
Caroline was very helpful at our initial meeting and gave us good advice that we will follow up. Caroline will be sending us more information including confirmation of fees.
Review
by a verified client in West Midlands
8 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Following the death of my wife I realised there were certain things that had to be attended to, in particular registering LPA's involving both myself and my children.
How has Caroline Wilden helped you?
Caroline was very informative and clarified certain areas that I was not sure about.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I was more than happy with the outcome.
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Legal advice following intimidating letters brother in laws solicitor.
How has Caroline Wilden helped you?
Resolved the issues, took control of the situation, and most importantly gave me peace of mind.
Have you seen the outcome you were hoping for?
Yes, and carried out with a high degree of professionalism throughout.
What could they have done better?
No better outcome was possible, It was exactly as we had hoped for.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
bereavement.
How has Caroline Wilden helped you?
Sorted it out.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Review
by a verified client in Worcestershire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Previous solicitor had passed on our wills to Caroline.
How has Caroline Wilden helped you?
Wills needed updating.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To make amendments to a will following a change in circumstances.
How has Caroline Wilden helped you?
Understanding my wishes and promptly offering an amended will for signature. A quick chat explained the jargon and I was very satisfied both with the service and cost.
Have you seen the outcome you were hoping for?
Yes, all completed without fuss.
What could they have done better?
Nothing. Perfect
Review
by a verified client in Outside UK
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Change in personal circumstances and living abroad.
How has Caroline Wilden helped you?
Caroline took the time to to explain to me the impact of the changes in my will and who would be directly affected by these changes.
Have you seen the outcome you were hoping for?
Yes, I now feel more comfortable that I have a will that satisfies my requirements.
Review
by a verified client in Middlesex
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I am preparing to write a Will and so needed some advice as to how to best approach it.
How has Caroline Wilden helped you?
She explained very clearly about the need to reduce the estate if I wish to save my children some Inheritance Tax, e.g. by selling the plots of land but not gifting my house. The most important thing she suggested was setting up a Life Interest Trust.
Have you seen the outcome you were hoping for?
As a result of this conversation I am now looking into selling the plots of land I own as apparently there would be Inheritance Tax due on them (which I was not aware of) and writing a Will including setting up a Life Interest Trust.
What could they have done better?
I found her suggestions and explanations invaluable.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To provide a Will.
How has Caroline Wilden helped you?
She helped me to understand and formalise a Will in-line with what I desired.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My husband and I required a Will to be drawn up for us both.
How has Caroline Wilden helped you?
We found Caroline provided a consistently professional and quality service throughout. Caroline explained the end-to-end process, answered all of our outstanding queries in full, and advised us of the best options to assist with making final decisions regarding the contents of the Wills. She took care of us during every step of the process even taking payment at our last visit. Our first meeting was on the 5th October 2015 and a few days later we were posted the draft Wills for perusal. The final versions were signed on the 24th October 2015 - turnaround could have been quicker if we had spare time in our diaries to accommodate Caroline. Our initial reticence about the Will process in general was that this would take a long time to organise and would be a long drawn out affair. However, Caroline made the whole experience very straightforward and easy to understand and do.
Have you seen the outcome you were hoping for?
Our current situation is that we are both in a second marriage with children from both sides. Making Wills was something we knew we should do but had procrastinated over during the years as we thought the decision making for allocating the Estate(s) would be cumbersome together with the overall legal process. We are more than delighted with the speedy outcome of the service provided by Caroline as she has taken this weight off our shoulders and the we were happy to pay the sum charged.
What could they have done better?
We are really struggling to think of anything that Caroline could have done better. Top class service was given throughout.
Review
by a verified client in Staffordshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
After the death of my brother we ran into a few issues reguarding his finances.
How has Caroline Wilden helped you?
Caroline took over the whole problem leaving me with time to grieve over the loss without thinking and worrying about paperwork.. She successfully achieved what we were looking for..
Have you seen the outcome you were hoping for?
YES we got exactly what we went out for even though problems came up along the way.
What could they have done better?
To be very honest Caroline couldnt have done any more than she did her service was exceptional..
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Contesting of a will by a family member in which I was sole beneficiary.
How has Caroline Wilden helped you?
Collated information which was supplied by myself and advised they type of information that was required to defend this case. Liaised with solicitor representing the claimant.
Have you seen the outcome you were hoping for?
The situation has now been resolved and a satisfactory conclusion reached.
What could they have done better?
I felt fully satisfied that Caroline supported and directed me in all aspects of the case and kept me fully informed throughout.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
We wanted to sort out our affairs, POA in particular.
How has Caroline Wilden helped you?
She led us through the lengthy process and dealt with all our questions.
Have you seen the outcome you were hoping for?
We have completed the POAs to our satisfaction.
What could they have done better?
No I can think of nothing she missed.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Writing a will.
How has Caroline Wilden helped you?
In advising on, and subsequently completing, the writing of a will.
Have you seen the outcome you were hoping for?
All was as explained and expected.
What could they have done better?
Nothing.
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I was Sole Executor of a Family Members Will and therefore I asked for Caroline's help in dealing with the Estate.
How has Caroline Wilden helped you?
Caroline was efficient and flexible during the whole process. I could always get in touch when I needed to discuss matters and any queries I had were dealt with promptly. The service provided to me was exactly what was needed. I would definitely recommend Caroline to others. PSL are a very committed, reasonable and friendly team to entrust very personal and difficult matters with and I would not hesitate to instruct them again in the future should I require their services again.
Have you seen the outcome you were hoping for?
The Estate is now fully wound up and I feel at ease that all matters were dealt with correctly.
What could they have done better?
Caroline did everything I expected from her.
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
An uncooperative executor of my late fathers Will refused to discharge their responsibilities preventing grant of probate from being obtained. The executor also registered a grave plot in their own name preventing a head stone from being laid causing untold anguish to my mother.Having seeked and instructed the advise of two previous solicitors,neither without success , I turned to Caroline Wilden.
How has Caroline Wilden helped you?
At our first initial meeting with Caroline, my mother and I explained our situation. Caroline took plenty of notes and asked lots of good questions. She calmly explained what her plan of action would be and asked for our approval.She just understood from the outset our issues she knew what to do and more importantly how to do it. Within weeks, not months, all our problems were resolved. I just wish we had heard of her earlier. It would of saved so much anguish and money.
Have you seen the outcome you were hoping for?
Probate was eventually granted. My mother was able to sell her home to be nearer to her children. And a head stone has been placed on my fathers grave. The perfect outcome.
What could they have done better?
To be perfectly honest nothing. No wait. I remember the coffee was a little bitter . Jokes to one side i would genuinely struggle to find anything wrong with how she dealt with both my mother and I we were just so grateful that finally someone new what they were doing.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To seek Power of Attorney for an elderly parent and the making of a new will.
How has Caroline Wilden helped you?
Clear concise direction, simplified the whole process so it was in both cases an easy and painless legal procedure.
Have you seen the outcome you were hoping for?
Absolutely delight with the service and the outcome was swiftly executed.
What could they have done better?
I feel we had the very best of service both professionally and in terms of interfacing with members of the family
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Preparing new Wills and Lasting Powers of Attorney.
How has Caroline Wilden helped you?
Caroline Wilden of PSL was very helpful and professional. She talked us through every detail, including fees, and made sure we understood all the implications of what we were signing. We were very impressed.
Have you seen the outcome you were hoping for?
Wills and LPAs were completed.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My will needed to be updated as it was written when my daughter was young, she is now an adult.
How has Caroline Wilden helped you?
She competently elicited my requirements, made suggestions and drew up a will I am happy with.
Have you seen the outcome you were hoping for?
My will is complete, signed and all has gone well.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Probate.
How has Caroline Wilden helped you?
Made a complex process very simple and straight forward.
Have you seen the outcome you were hoping for?
Caroline provided a quick and efficient service ,, delivering everything she said that she would at our initial meeting.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My husband and I needed to update our Wills.
How has Caroline Wilden helped you?
Advised on how to ensure our wishes were reflected in the legal document.
Have you seen the outcome you were hoping for?
The Wills were prepared promptly and are now in place and we can be sure out wishes will be carried on our deaths.
Review
by a verified client in Worcestershire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed an updated will.
How has Caroline Wilden helped you?
she helped us make our will easily and quickly.
Have you seen the outcome you were hoping for?
yes all completed successfully.
What could they have done better?
she went out of her way to help make the will simple and even consulted out of hours
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Powers of attorney wills. Probate.
How has Caroline Wilden helped you?
Drew up powers of attorney executed and made wills.
Have you seen the outcome you were hoping for?
Work completed with perfect outcomes.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I had decided to deal with my mother-in-law's estate myself but had run up against some issues I was having difficulty resolving and decided to ask PSL to finalise it for me.
How has Caroline Wilden helped you?
Caroline sorted out all of the remaining issues which was a great weight off my mind and I felt it was very good value for money.
Have you seen the outcome you were hoping for?
It has all been resolved and finalised.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
To rewrite our out of date wills.
How has Caroline Wilden helped you?
Explained our options and assisted with our charitable bequests.
Have you seen the outcome you were hoping for?
Our wills have been completed and we are very happy with the outcome. I have recommended my sister to use the services of Caroline Wilden.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
A relative had moved into a care home and needed me to take care of her financial affairs.
How has Caroline Wilden helped you?
Caroline applied for a Lasting Power of Attorney for Property and Finance and Health and Welfare for my relative. She visited her in a care home at a convenient time and was very approachable and efficient. She carefully explained the procedure, responded to phone calls and replied to emails promptly.
Have you seen the outcome you were hoping for?
The Lasting Power of Attorney arrived in the expected time. I have been able to take care of my relative's financial and medical affairs.
What could they have done better?
I would like to offer some constructive suggestions, but do not feel Caroline could have done any better. I was completely satisfied with her services.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I needed a new will following my marriage.
How has Caroline Wilden helped you?
She advised in general about making a will and drew one up according to my instructions.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. It was perfect
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Probate required for my mothers estate.
How has Caroline Wilden helped you?
Caroline took on the case immediately after my Mother died and saw it through to a conclusion.
Have you seen the outcome you were hoping for?
All sorted with the minimum of fuss.
What could they have done better?
I was genuinely happy with the service received as were my two sisters.
Review
by a verified client in Warwickshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Our family had recently lost our mother , who was a widow. Having served as a Police Officer for 30 years , I had a good knowledge of criminal law and the justice system. however, the area of Probate law was a new area for me. I visited the Caroline's Office as it was near to my home address and a friend had recommended Caroline in particular.
How has Caroline Wilden helped you?
Caroline was very helpful, easy to talk to and she explained the Probate process in language I could understand. She also displayed empathy and was professional at each stage of the process.
Have you seen the outcome you were hoping for?
I have received the grant of Probate and I'm in a position where I have obtained funds from my mothers bank on behalf of my family. The family are also in the process of selling my parents home.
What could they have done better?
I cannot honestly suggest what could have been done better in my situation. I am completely satisfied with the outcome. I would recommend Caroline to friends and family that find themselves in the situation where they require advice involving a Will or Probate Law.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Needed to update my will. Also wanted a solicitor who could carry out ptobate and close down my estate in the event of my death.
How has Caroline Wilden helped you?
Prepared a new will as per my instructions. Probate Solicitors (re Caroline Wilden) appointed as executor of will.
Have you seen the outcome you were hoping for?
Outcome as hoped. Updated will. Wanted (and found) a local solicitor who specialises in probate.
What could they have done better?
Nothing.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
My husband and I were making new wills after our wedding. Also I was transferring ownership of a property.
How has Caroline Wilden helped you?
She helped us with our wills, gave us excellent advice and drafted new ones. Caroline also did all the work necessary so that I could transfer ownership of a property. She explained it all very well and was extremely competent.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Caroline could not have done anything better. We were very pleased with her work.
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Looking to obtain power of atternay.
How has Caroline Wilden helped you?
This went through without any problems.
Have you seen the outcome you were hoping for?
Yes I now have power of aternay for my mother.
What could they have done better?
Nothing
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
i was the executor for my farther estate.
How has Caroline Wilden helped you?
Explained the process , carried out the work in quick time , save me a bunch of money and hassle.
Have you seen the outcome you were hoping for?
yes it all went very smooth.
What could they have done better?
nothing she was outstanding
Review
by a verified client in West Midlands
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Re writing our wills.
How has Caroline Wilden helped you?
Very professionally advised us on our wills. Telling us the pros and cons in great detail.
Have you seen the outcome you were hoping for?
Now rewritten to our requirements.
Review
by a verified client in Shropshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
The death of a close relative and the subsequent responsibility to act as co-executor for the estate.
How has Caroline Wilden helped you?
Caroline helped me to understand the issues and requirements of the probate and related processes and the ramifications for the responsibilities I had as an executor. She is an excellent communicator with a clear and strategic process that enabled her to offer focussed and concise advice as events unfolded. importantly, she was also very aware of the emotional needs as well as keeping a clear eye on the legal requirements.
Have you seen the outcome you were hoping for?
All matters relating to the estate have being discharged satisfactorily.
What could they have done better?
Caroline's service was excellent, I can't think of anything that could have been done differently.