Review
by a verified client in London
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
I had insured my new car 'on-line' and paid over £1,300 for it but did not notice that I had missed the email they sent asking for the new Registration number, I was away in Malta that week. They issued a car insurance certificate, but in the number of my old car. Nobody picked up this error for some time and when ANPR picked it up I was completely shocked and in disbelief. I had no idea I was not insured - I had a certificate. At no time did the Insurance Company query this or speak to me.
How has Steven Williams helped you?
He inspired confidence that we could get a fair result in spite of my age, 87, and over 13 years NCB. He very kindly led me through the case himself to the Magistrates clearly and logically and therefore I was quite calm throughout .
Have you seen the outcome you were hoping for?
I thought it was probably the best we could expect.
What could they have done better?
He did his best and was always mindful of the fact that the ball was in their court. He was clearly a man of integrity.
Review
by a verified client in null
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
This was my first ever incident so I thought I need some help.
How has Steven Williams helped you?
He was very supportive, adviced me about all the things I should do in this incident.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Meeting was done on the same day morning on court day, if this could be arranged earlier that will help the client.
Review
by a verified client in Worcestershire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Unfair dismissal.
How has Steven Williams helped you?
Case is still ongoing. Steve and his team continue to be as caring as they always have been.
Have you seen the outcome you were hoping for?
As above - case still ongoing. Will let you know........
What could they have done better?
Will wait until we have a resolution.
Review
by a verified client in Wiltshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
speeding.
How has Steven Williams helped you?
Katie made everything simple.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
nothing
Review
by a verified client in Northamptonshire
9 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for a legal adviser?
Unsubstantiated speeding incident where no evidence by the prosecution was ever produced.
How has Steven Williams helped you?
Continuously hounded the police and prosecution services to obtain evidence of a spurious speeding offence.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Due to major frustrations endured by the staff trying to obtain relevant defendable information they did all they could to continuously chase a very disjointed and unprofessional police service