Sophie Goodwill

What were the circumstances that caused you to initially look for a legal adviser?

Guidance with fully understanding the settlement agreement as well as the follow up paperwork.

How has Sophie Goodwill helped you?

Sophie is very thorough and holistic in her approach. She has been very prompt with the actions that were required and has made the whole process very smooth.

Have you seen the outcome you were hoping for?

Yes, she has been amazing with the handling of the situation as well as her communication.

What could they have done better?

Nothing - she made sure to leave no stones unturned.

What were the circumstances that caused you to initially look for a legal adviser?

i was being made redundant by mutual agreement

How has Sophie Goodwill helped you?

Sophie looked through the termination contract and advised on area's that needed a change in wording. This she negotiated with the company to achieve a satisfactory conclusion

Have you seen the outcome you were hoping for?

yes

What could they have done better?

to be honest nothing

What were the circumstances that caused you to initially look for a legal adviser?

I'll health retirement

How has Sophie Goodwill helped you?

Sophie Goodwill is a professional, friendly and knowledgeable solicitor who was able to guide me through challenging processes efficiently and effectively. She and all the team have a strong customer focus and always meet expectations. She has successfully concluded an Appeal against my wife's Civil Service Medical Retirement Decision. I think she is the best.

Have you seen the outcome you were hoping for?

Successfully concluded an Appeal against my wife's Civil Service Medical Retirement Decision

What could they have done better?

Nothing. She is Amazing

What were the circumstances that caused you to initially look for a legal adviser?

Initially I sought advice regarding various employment problems, including bullying and intimidation.

How has Sophie Goodwill helped you?

Sophie was absolutely brilliant, very reassuring and sympathetic to my concerns. I was constantly informed of the proceedings, and guided sensitively throughout. Her knowledge of employment issues and sense of timing is second to none.

Have you seen the outcome you were hoping for?

The outcome was what I had hoped for, and more.

What could they have done better?

Nothing! Highly recommended, as in such circumstances you need Sophie on your side.

What were the circumstances that caused you to initially look for a legal adviser?

With various medical issues, employer would not contemplate I’ll health retirement.

How has Sophie Goodwill helped you?

Sophie used the appeal system Complied the right medical evidence. Instructed supporting specialists report and supported all the way to a great result.

Have you seen the outcome you were hoping for?

The outcome I was hoping for is the final result. Although my solicitor was a realist, in my percentages of success. Fifty fifty.

What could they have done better?

Not much really. To be honest. Happy with service received. Very knowledgable in area of employment law and would highly recommend.

What were the circumstances that caused you to initially look for a legal adviser?

Can’t disclose due to contract.

How has Sophie Goodwill helped you?

Sophie was very reassuring and explained everything in-depth. I was constantly kept updated via email and calls. Can’t thank her enough.

Have you seen the outcome you were hoping for?

Better than hoped.

What could they have done better?

Nothing. Faultless service.

What were the circumstances that caused you to initially look for a legal adviser?

Advice on a settlement agreement

How has Sophie Goodwill helped you?

Sophie quickly and efficiently reviewed the agreement and provided accurate and helpful advice.

Have you seen the outcome you were hoping for?

Yes - the advice was exactly what I needed. I would highly recommend.

What were the circumstances that caused you to initially look for a legal adviser?

For assistance with my dismissal for gross misconduct.

How has Sophie Goodwill helped you?

She has assisted with my appeal, speaking to ACAS and drawing up a settlement agreement.

Have you seen the outcome you were hoping for?

Yes, my previous employers asked me to pause my appeal to consider an offer. This also involved ACAS Early Conciliation. I have a legal agreement in place regarding compensation and a reference

What could they have done better?

Cannot think of anything.

What were the circumstances that caused you to initially look for a legal adviser?

Pregnancy discrimination.

How has Sophie Goodwill helped you?

Sophie has been great, she helped me realised what had happened to me was not right and that it was important to take matters further. Sophie helped with my confidence and legal support through out time together.

Have you seen the outcome you were hoping for?

Yes, the outcome was favourable.

What could they have done better?

Nothing Sophie was great throughout and I couldn't imagine going through it with anyone else.

What were the circumstances that caused you to initially look for a legal adviser?

I was being made redundant and required advice regarding my situation and my Settlement Agreement

How has Sophie Goodwill helped you?

Sophie was brilliant, she was extremely knowledgable and offered great advice regarding my redundancy situation.

Have you seen the outcome you were hoping for?

Yes, Sophie helped me to achieve the result that I had hoped for.

What could they have done better?

Nothing! Sophie was very efficient and communicated very effectively.

What were the circumstances that caused you to initially look for a legal adviser?

Settlement agreement with company

How has Sophie Goodwill helped you?

Worked through the agreement and helped negotiate a much improved financial settlement from the one offered. Have sound advice on the options and likely outcomes if I didn’t settle.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

Advice and review of legal document

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

Performance management process.

How has Sophie Goodwill helped you?

Sophie provided me with very good advice and support in reaching a settlement agreement with my previous employer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, really!

What were the circumstances that caused you to initially look for a legal adviser?

I have been representing myself at a tribunal and came up with a problem that needed legal advice.

How has Sophie Goodwill helped you?

Sophie was very knowledgeable in her field and extremely professional. She also treated me with total respect and empathy with my employment problem. Because of her amazing knowledge and receptive intelligence I was able to make an informed decision.

Have you seen the outcome you were hoping for?

Not quite, but Sophie did offer several very helpful points for me going forward. Sophie's expertise in her field has made my decision more easy.

What could they have done better?

There is nothing else that could have been done. Sophie explored all avenues and I am of the view that the consultants fee was well worth it.

What were the circumstances that caused you to initially look for a legal adviser?

Was unfairly made redundant

How has Sophie Goodwill helped you?

Advised of where i stood, legally, in terms of my position

Have you seen the outcome you were hoping for?

Although i didn't get the outcome I wanted, this was not due any shortfalls from Lincs Law. I was advised clearly from day one of the risks, and most importantly to me, as i'd just been made redundant, where i stood in terms of costs, and costs for 'next steps'. Very professional. Would not hesitate to recommend to anyone that requires employment advice.

What could they have done better?

Everything was very clear, every step of the way, throughout.

What were the circumstances that caused you to initially look for a legal adviser?

I had been in long term employment with the same company for over 24 years, Another Management team came in and decided the Company needed a shake up even though it was running extremely well, Straight away there mission was move on long term employee's earning too much money and by changing there job roles and also trying to change there contracts at work, As a result of this many of the long term staff sadly did leave, I tried my hardest to be happy and enjoy my job, But after constant harassment for the new management team i decided for the sake of my health i could not do this anymore as i was taking my moods home and it was effecting my family's life, Upon leaving i consulted a lawyer in which i spent an awful lot of money But sadly this was my biggest mistake as i should have done some homework in employing a solicitor who specialises in Employment Law, And i was recommended SOPHIE GOODWILL , I started off with an 1 hours free consultation then passed on all my previous paperwork i had collated with previous solicitor, I was so surprised to hear from Sophie a few days later saying that she thought i had a very strong case, Sophie was professional and more than anything was on the ball, Yes i did need to do further work from my end to help Sophie with the case and i was so happy because this time i felt confident we would have a result at the end of this, Sophie has kept in touch throughout this difficult ordeal, And finally we had some great news just a few days ago , My former employee's layer has been in touch with Sophie and asked if we could settle out of court , A few days later this was all agreed , But for me this was not only about the money , it was why should any employee be treated this way and get away with it like they did on so many occasions ( So this is for so many who sadly lost there job for the same reason ) I owe an awful lot to Sophie , This has been my BITTER SWEET CASE , Bitter because if i had Sophie fighting my corner from the off It would have saved me so much money , Sweet part of it is that Sophie won my legal battle in half the time and that we managed to win an out of court settlement ................. Thank You Sophie

How has Sophie Goodwill helped you?

Sophie made me feel there was something to fight for and gave me and my family some self belief.

Have you seen the outcome you were hoping for?

Yes, Very happy with the outcome .

What could they have done better?

Nothing , When your going through such a stressful time , Its a matter of having faith and being patient.

What were the circumstances that caused you to initially look for a legal adviser?

Unfair redundancy.

How has Sophie Goodwill helped you?

In depth initial consultation followed by numerous updates.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Due to COVID there were no face to face discussions.

What were the circumstances that caused you to initially look for a legal adviser?

Harassment and discrimination which concluded in a settlement agreement

How has Sophie Goodwill helped you?

Gave sound advice and next steps resulting in the original settlement figure doubling.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

Appeal

How has Sophie Goodwill helped you?

Help form the appeal

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

I had to negotiate a settlement agreement to terminate my employment

How has Sophie Goodwill helped you?

Sophie gave clear and efficient advice on the settlement agreement after explaining its terms thouroughly. Sophie helped negotiating the pay out successfully

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything was dealt with very quickly and efficiently

What were the circumstances that caused you to initially look for a legal adviser?

Leaving my current employment

How has Sophie Goodwill helped you?

Sophie advised me on the terms if the agreement and answered the queries I had regarding the settlement.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, all was completed.

What were the circumstances that caused you to initially look for a legal adviser?

I was called for a disciplinary meeting and wished for some help and support as to how best to prepare for that meeting.

How has Sophie Goodwill helped you?

Sophie analysed my circumstances and noted a large amount of mitigating features within the investigation notes that I should put forward to my employer. So much so that my employer chose to give me the benefit of doubt and they did not dismiss me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No

What were the circumstances that caused you to initially look for a legal adviser?

My employer had decided to wind down the business, I was offered a settlement agreeement.

How has Sophie Goodwill helped you?

Sophie gave clear and accurate advice on the terms of my settlement agreement and ensured I understood the legal aspects of entering into it.

Have you seen the outcome you were hoping for?

Absolutely, as per usual, Sophie was fantastic. Sophie is very efficient and explains everything very clearly.

What could they have done better?

Nothing, i am very satisfies with the service received from Sophie.

What were the circumstances that caused you to initially look for a legal adviser?

Sexual harassment and discrimination at workplace

How has Sophie Goodwill helped you?

Sophie is professional and good person. I felt support from first time and I got all answers to my questions. She helped me to understand everything step by step. I trusted her 100 %. Sophie did amazing job for me. Highly recommends. Thank You Sophie

Have you seen the outcome you were hoping for?

More than I thought

What were the circumstances that caused you to initially look for a legal adviser?

My employer was offering me a settlement agreement and I needed a legal adviser to help me understand the details and reach settlement.

How has Sophie Goodwill helped you?

Sophie was very thorough and kept the legal jargon to the minimum, helping me understand my rights and the details of my settlement agreement.

Have you seen the outcome you were hoping for?

Yes. With Sophie's professional advice I was able to quickly work through the agreement with my employer and achieve the desired outcome.

What could they have done better?

It was a pleasure dealing with Sophie and I feel the service and advise offered was as close to perfect as possible to achieve - I can offer no areas for improvement - well done Sophie and LincsLaw!

What were the circumstances that caused you to initially look for a legal adviser?

Dismissed unfairly

How has Sophie Goodwill helped you?

Sophie was great from start to finish! Her acknowledgement is 100 percent. Her support and dedication has no question. So glad I found sophie through a simple google search.

Have you seen the outcome you were hoping for?

More then happy with the outcome

What could they have done better?

Nothing... communication was brilliant.

What were the circumstances that caused you to initially look for a legal adviser?

I was dismissed from my position at work and felt I had a strong case that it was unfair and unjustified.

How has Sophie Goodwill helped you?

Sophie has helped me tirelessly from start to finish with the entirety of my legal proceedings. Sophie made sure that my claim / relevant documents were submitted on time to ensure we could continue and not make any silly mistakes. My instructions were always followed but I would often receive advice on different ways we could approach certain subjects to improve our chances of success. In times where I would be frustrated or angry at the circumstances, Sophie would keep a level head and help me refocus on the task in hand, also making sure I always fully understood the impact any of my decisions may have on my case. Sophie made sure that I had full understanding of any documents or events that we were dealing with, there was never any surprises. Finally, Sophie gave me hope during a time where everyone was trying to take it away from me. It was refreshing for someone to believe me 100%, this support helped me through some very dark times.

Have you seen the outcome you were hoping for?

Yes I believe we received the best possible outcome in a difficult situation. All credit to Sophie for understanding a technical case in a completely foreign subject.

What could they have done better?

I honestly believe there is nothing more Sophie could of done for me.

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

Helped and guided through all the steps towards a fair settlement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I was satisfied with everything

What were the circumstances that caused you to initially look for a legal adviser?

Employment situation

How has Sophie Goodwill helped you?

Provided pragmatic advice on my situation and provided options of ways forward

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

I needed a settlement agreement reviewing prior to signing

How has Sophie Goodwill helped you?

Sophie was concise with her advice and recommendations as well as being extremely flexible with tight deadlines

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing. Sophie made a stressful situation so much easier due to her calm and methodical advice

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

walked through possible outcomes clearly and concisely

Have you seen the outcome you were hoping for?

yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for a legal adviser?

The need to find a solicitor to support the completion of a settlement agreement

How has Sophie Goodwill helped you?

She was a tremendous help right from the off, I cannot speak highly enough on her capability and competence to undertake the role I engaged her. Sophie's advice, progression, pace and above all deliverance was excellent.

Have you seen the outcome you were hoping for?

Yes - we achieved what we required, through Sophie's strong attention to detail and determination to get the right result we achieved a good result.

What could they have done better?

It is rare that I cannot find constructive feedback and areas in which to improve upon, but I have to say I cannot detail anything that would help enhance her personal development - she is a credit to her company.

What were the circumstances that caused you to initially look for a legal adviser?

Settlement

How has Sophie Goodwill helped you?

From start to finish

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy settlement agreement requiring independent legal advice

How has Sophie Goodwill helped you?

Advised on agreement and offer of redundancy etc

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to add, wholly happy with service provided and outcome.

What were the circumstances that caused you to initially look for a legal adviser?

To review the settlement agreement due to redundancy.

How has Sophie Goodwill helped you?

Sophie listened to me carefully and asked relevant questions. She was clear in her explanation of every single aspect of the agreement, making sure I understood the legal language and legal implications and she answered all the questions I asked her promptly and thoroughly. She had deep technical knowledge and immediately spotted several mistakes or inaccuracies in the draft agreement which she revised thoroughly, asking for specific changes to vague or imprecise wording in order to protect my position, and the changes were implemented. Importantly, she always checked that I had understood her proposals and I was happy with everything before acting on my behalf. She was quick to deal with all matters, chasing all the parties involved (including me!), and delivered to exact deadlines. She was also friendly which was important to me as redundancy was a difficult experience.

Have you seen the outcome you were hoping for?

Yes, I have.

What could they have done better?

I can't think of anything else she could have done better

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

I had an incompetent HR department and she basically rewrote their redundancy settlement for them, and inside the fee structure. she did it all with a minimum of fuss

Have you seen the outcome you were hoping for?

I hope to get my redundancy payout within the terms agreed and Sophie has been key to this outcome

What could they have done better?

given the circumstances, nothing

What were the circumstances that caused you to initially look for a legal adviser?

Voluntary Redundancy

How has Sophie Goodwill helped you?

Sophie Goodwill was incredibly thorough, spotting things I hadn't even noticed. She was thoroughly professional, clear in her communication and clearly an expert in her field.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I would say she did everything - she went above and beyond to help me.

What were the circumstances that caused you to initially look for a legal adviser?

Required advice regarding voluntary redundancy settlement.

How has Sophie Goodwill helped you?

Sophie went through the settlement agreement with in great detail and with care, making sure that I understood the terms of the agreement and that I was happy with it. Sophie also explained the alternatives and followed my wishes.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure as I received excellent friendly professional service and would highly recommend Sophie.

What were the circumstances that caused you to initially look for a legal adviser?

I took Voluntary Redundancy

How has Sophie Goodwill helped you?

Sophie helped me go through and complete my VR settlement. She was extremely helpful, friendly and made everything clear. As this was something I’d never gone through before I was nervous and unsure but Sophie’s friendly and professional nature made this so easy!

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

I cannot see how Sophie could have improved the service she provided.

What were the circumstances that caused you to initially look for a legal adviser?

Unfair dismissal

How has Sophie Goodwill helped you?

Sophie has been instrumental in securing the best possible outcome for me in a difficult situation, she has been super efficient and professional through the process.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

Sophie talked me through the redundancy process and my settlement agreement clearly and concisely, making sure I understood every element and was happy with what had been offered. This was all done very promptly and within a short timeframe I had been given.

Have you seen the outcome you were hoping for?

Yes, the settlement was agreed within the timeframes.

What could they have done better?

I could not ask for better service than I received from Sophie.

What were the circumstances that caused you to initially look for a legal adviser?

I needed to resolved a settlement agreement.

How has Sophie Goodwill helped you?

Sophie acted on my behalf.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The whole process was great so nothing specfic to offer.

What were the circumstances that caused you to initially look for a legal adviser?

Advice on constructive unfair dismissal

How has Sophie Goodwill helped you?

Sophie guided me through the whole process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There was nothing that Sophie could have done any better - she was excellent in every respect.

What were the circumstances that caused you to initially look for a legal adviser?

Restaffing structure due to the impact of Covid-19.

How has Sophie Goodwill helped you?

Sophie gave me the step by step guide of what I needed to do and drafted the first letter to my employees. Sophie also explored every eventuality and varies options on how best I proceed.

Have you seen the outcome you were hoping for?

Yes. Sophie has given me clear guidance and greatly reassured me and allayed any fears I had.

What could they have done better?

Genuinely don't think there is anything else Sophie could have done differently. I would not hesitate to recommend to anyone.

What were the circumstances that caused you to initially look for a legal adviser?

Needed legal advice for a settlement agreement after being made redundant

How has Sophie Goodwill helped you?

Sophie walked me through the whole settlement agreement, clarifying points when required.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

I need help to review a settlement agreement from my employer.

How has Sophie Goodwill helped you?

Sophie is fantastic. You can't go wrong with her. She is a good listener. She asked for more details to understand the case better. She offered sound advice based on the case.

Have you seen the outcome you were hoping for?

Yes. Sophie suggested to include a couple of clause that didn't occur to my mind and we got them approved in the final settlement.

What were the circumstances that caused you to initially look for a legal adviser?

Requiring legal advice for a settlement agreement

How has Sophie Goodwill helped you?

Explaining the terms and pointing out potential oversights in the agreement

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

Sophie helped me understand and sharpen up the settlement agreement, and secure the best possible deal.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, she was amazing!

What were the circumstances that caused you to initially look for a legal adviser?

Redundancy

How has Sophie Goodwill helped you?

Great communication and empathy in dealing with my redundancy

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for a legal adviser?

Employer had presented a settlement agreement and advice on employment procedure

How has Sophie Goodwill helped you?

Advice and guidance and signing off my settlement agreement - Sophie also helped by being calm, knowledgeable, friendly and extremely helpful

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

Sophie did all that was expected

What were the circumstances that caused you to initially look for a legal adviser?

My employer had made attempts to change my contract of employment during a period when I was caring for my sick partner.

How has Sophie Goodwill helped you?

Sophie was very easy to talk to and helped me focus on the right issues at the right time. Her support and advice was priceless in ensuring I achieved the best outcome for me. She was always available to help me navigate through some tricky times and allowed me to focus on caring for my partner.

Have you seen the outcome you were hoping for?

Totally achieved the best result without getting into difficult conversations. Sophie assisted one writing responses as and when needed

What could they have done better?

Sophie was excellent and I cannot think of anything she could have done any better. Totally recommend her

What were the circumstances that caused you to initially look for a legal adviser?

I lost my job and needed help in fighting against what I believed was a case of wrongful dismissal.

How has Sophie Goodwill helped you?

She spoke to me clearly and was so understanding of my position. She took the time to go through the procedure and always kept me informed of the progress of the case. She was incredibly efficient and was always in my corner.

Have you seen the outcome you were hoping for?

Yes - she managed to get me compensation and made it possible to reach an amicable agreement.

What could they have done better?

I have no suggestions for improvement - could not fault the service I received.

What were the circumstances that caused you to initially look for a legal adviser?

I needed a solicitor to review a settlement agreement

How has Sophie Goodwill helped you?

She responded to all questions quickly, provided great advice. Resolved all issues

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

grievance

How has Sophie Goodwill helped you?

advice & liaison with HR

Have you seen the outcome you were hoping for?

yes

What could they have done better?

none

What were the circumstances that caused you to initially look for a legal adviser?

I needed solicitor help to finalize a settlement agreement

How has Sophie Goodwill helped you?

Sophie was very knowledgeable about the UK employment laws and hence able to give me very valuable advise. She always kept my interests in the fore front throughout. Very efficient and very responsive, all in all a great solicitor to work with.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Keep up the good work!

What were the circumstances that caused you to initially look for a legal adviser?

Both my husband and I had been discriminated against by our employer.

How has Sophie Goodwill helped you?

Sophie took on our case and liaised with our employer on our behalf and the Employment Tribunal.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I do not think Sophie could have done any more to help us settle our case.

What were the circumstances that caused you to initially look for a legal adviser?

Advice about and facilitation of a settlement agreement.

How has Sophie Goodwill helped you?

Investigated all the relevant information and documentation thoroughly, efficiently, and in a friendly manner.

Have you seen the outcome you were hoping for?

The outcome was as expected with no problems, and I am happy with this.

What were the circumstances that caused you to initially look for a legal adviser?

I was dismissed from employment due to circumstances beyond my control

How has Sophie Goodwill helped you?

I initially made an appointment with Sophie as i felt that incidents, beyond my control, caused my dismissal. During the initial consultation, Sophie gave me reassurance that this was most likely correct. She took extensive notes and guided me on the next steps to take in appealing the dismissal. After the appeal was upheld, she provided advice on how to move forward with this through ACAS conciliation and lodging a disability discrimination claim with the Employment Tribunal. At all steps, throughout the distressing formal process, Sophie provided guidance and reassurance that a positive outcome was most likely.

Have you seen the outcome you were hoping for?

Definitely, yes.

What could they have done better?

Nothing. A professional Advocate, who genuinely cares about her clients

What were the circumstances that caused you to initially look for a legal adviser?

Employment issues

How has Sophie Goodwill helped you?

She helped me get a good outcome

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she was excellent and very professional

What were the circumstances that caused you to initially look for a legal adviser?

Looking for guidance with regards to my settlement agreement.

How has Sophie Goodwill helped you?

Sophie was fantastic in what was a very surprising ( in a negative way) employment experience. Sophie’s knowledge and expertise clearly outlined my position and put my mind at ease , taking control of the situation and dealing skilfully with my employer.

Have you seen the outcome you were hoping for?

Absolutely, thank you Sophie.

What could they have done better?

Nothing the experience was 5 star

What were the circumstances that caused you to initially look for a legal adviser?

I was wrongfully dismissed.

How has Sophie Goodwill helped you?

She helped me twice to sort and settle in the end.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Sophie is a very genuine caring lady. She is empathetic as well as professional in her manner. Her team are also very receptive and polite.

What were the circumstances that caused you to initially look for a legal adviser?

Being issued with a potential disciplinary issue and the offer of a settlement agreement from current employer.

How has Sophie Goodwill helped you?

Sophie helped me through the process of advising on the disciplinary issues, settlement agreement and subsequent negotiations.

Have you seen the outcome you were hoping for?

Yes, I have the best outcome for my personal circumstances.

What could they have done better?

I received excellent advice, communicated clearly, easy to talk to and worked efficiently and with integrity, nothing negative to include here.

What were the circumstances that caused you to initially look for a legal adviser?

Grievances in the workplace

How has Sophie Goodwill helped you?

Sophie helped me by fully supporting me with a calming, knowledgable influence, who confronted my issues head on.

Have you seen the outcome you were hoping for?

Yes. I am absolutely delighted with the outcome Sophie has achieved.

What could they have done better?

I honestly can’t ask for Sophie to have done anything better. I am naturally easily stressed and a worrier and she just made the whole process extremely stress free for me, going above and beyond offering support and for that I am forever grateful. She worked with such diligence and professionalism, I couldn’t have asked for any better.

Please provide a brief comment about your experience with Sophie

Sophie was very easy to talk to, listened intensely to what I had to say, made very clear notes which were always followed up by letter or email Great advice throughout and worked very quickly to resolve the issue

What were the circumstances that caused you to initially look for a legal adviser?

A problem at work

How has Sophie Goodwill helped you?

Sophie helped me through a very difficult few months. Her advice and knowledge was exceptional. Sophie was very kind and patient and went above and beyond to make herself available when needed. I was kept updated at all times and all communication was clear and easy to understand. I can't recommend her enough.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for a legal adviser?

A workplace dispute which led to the lodging of grievances and Employment Tribunal claims and ultimately resulted in a settlement.

How has Sophie Goodwill helped you?

It goes without saying that Sophie is an extremely professional and experienced Employment Solicitor with excellent legal knowledge, but on top of that she listens, she's easy to talk to and she cares about her clients. At an incredibly stressful time in my life, she treated me with kindness and gave me the strength to keep fighting when I felt I didn't have a voice. All her advice was given with my best interests at heart, she updated me very quickly by phone and email with every development in my case and I could almost invariably speak to her on the same day if needed. I can recommend Sophie to anyone without hesitation. A word of thanks to the whole Lincs Law team too. From my first contact with Sally and my dealings with Julia during the process, my experience has been an entirely positive one.

Have you seen the outcome you were hoping for?

Sophie secured the best outcome that was practicably achievable.

What could they have done better?

Literally nothing.

What were the circumstances that caused you to initially look for a legal adviser?

Unfair treatment at work.

How has Sophie Goodwill helped you?

Listened to everything I said, took copious notes and offered valuable advice and options.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

In this instance, she did very well, so it is difficult to tell.

What were the circumstances that caused you to initially look for a legal adviser?

Advised by employer

How has Sophie Goodwill helped you?

Very efficient and understanding of the situation presented and outcomes expected .

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for a legal adviser?

I was appealling against the councils decision not to release my pension due to ill health.

How has Sophie Goodwill helped you?

Sophie gave me free advice in the beginning about how to go ahead with my appeal she is so knowledgeable in dealing with such cases she made me feel more confident about how to move forward . She took all my case details and gave me written advice on how to make my case in the most professional manner for a small fee. I was so impressed with the indepth report and Sophie's caring attitude during communications with her that I decided I would ask her to represent me .

Have you seen the outcome you were hoping for?

The outcome was good the pensions board sent the reports back to the council who had to re -submit information to another independent doctor who changed the original decision in my favour.

What could they have done better?

I believe in this case Sophie was so efficient and knowledgeable I feel there is nothing more she could have done better. She was in contact with by email or phone throughout the duration of my appeal and helped me through a very difficult time . Her knowledge is extensive and I'm sure I wouldn't have got the same result if I'd tried to appeal on my own.

What were the circumstances that caused you to initially look for a legal adviser?

It was an obligation from my employer prior to agreement of a settlement agreement

How has Sophie Goodwill helped you?

Sophie improved my settlement package through negotiations with my employer

Have you seen the outcome you were hoping for?

Yes I am happy with the outcome

What could they have done better?

In my particular case I don’t feel that Sophie could have done any better

What were the circumstances that caused you to initially look for a legal adviser?

I had a serious work related issue that caused myself no option but to hand in my resignation from my job that I worked hard in and enjoyed.

How has Sophie Goodwill helped you?

Sophie helped me fight all the way.sophie kept me positive and always went that extra to make me feel better and Sophie’s customer car skills was absolutely amazing. Sophie worked extremely hard on my case and put in heaps of hours. Her knowledge of the law she practices is just outstanding. I highly recommend Sophie. Sophie always was on the end of the phone for me and when she wasn’t in the office she would notify me of when She was away from the office and back. I was updated very often by e mail and phone calls. Sophie’s skills and commitment to my case could never ever be faulted. Thank you Sophie.

Have you seen the outcome you were hoping for?

The outcome for both my claims within the work place was settled out of court.

What could they have done better?

Sophie could not of done anything better in my eyes and thous of my family. If I ever need her again or my family or friends I would defiantly say go to Sophie. The whole team at lincs law have been outstanding,friendly and most of all professional

What were the circumstances that caused you to initially look for a legal adviser?

Exited a company as a director

How has Sophie Goodwill helped you?

Sophie provided sound and honest advice on the process of my exit.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all. Fantastic communication throughout and the best advice was provided at every stage

What were the circumstances that caused you to initially look for a legal adviser?

Sought advice on the content and implications of a settlement agreement with an employer