Yen Truong

What were the circumstances that caused you to initially look for a legal adviser?

I find I had a situation I'm going nowhere. I moved out for couple of years and I can't buy house and stayed in a rented house for long time. Finally I recommended by my friend find Yen, I feel so lucky to have her help and make my life has a future.

How has Yen Truong helped you?

She's very kind and patient. She's doing her best to help me.

Have you seen the outcome you were hoping for?

Yes, definitely ?

What could they have done better?

This is the best result.

What were the circumstances that caused you to initially look for a legal adviser?

Financial remedy

How has Yen Truong helped you?

Yen is very diligent and organised during the whole financial remedy process. She put herself into client’s shoes and provided knowledge advice. Where appropriate, she help brought in suitable external expertise. She also genuinely cares about her client (myself in this case) and gives me support during the process. I highly recommend Yen.

Have you seen the outcome you were hoping for?

Look likes we are going to get what is a fair outcome. (TBU)

What could they have done better?

Nothing really.

What were the circumstances that caused you to initially look for a legal adviser?

Divorce

How has Yen Truong helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

Division of assets , financial settlement

How has Yen Truong helped you?

Yen's advice was meticulous, informed and solid. Which in turn Yen helped me to be focused on the important matters in my case. Yen's delivery professional with much care for me as her client.

Have you seen the outcome you were hoping for?

The outcome was positive and exactly what I was hoping for. Yen's legal was advice informed and solid. Her meticulous attention to detail and solid advice most definitely achieved the outcome I wanted.

What could they have done better?

No added what could have been done better. The delivery of service was professional and excellent.

What were the circumstances that caused you to initially look for a legal adviser?

Divorce

How has Yen Truong helped you?

Yen truong has been brilliant and helped me every step of the way with out her help and support I could not have coped with all the trauma and upset

Have you seen the outcome you were hoping for?

Yes better than hoped

What could they have done better?

No yen truong excelled

What were the circumstances that caused you to initially look for a legal adviser?

Being divorced

How has Yen Truong helped you?

She has dealt with my entire divorce. She has handled it professionally, effectively and compassionately throughout. She has been very knowledgeable and has given advise over the phone, via teams and with emails, with prompt replies.

Have you seen the outcome you were hoping for?

Made the best of a bad situation. Glad it's over.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for a legal adviser?

I required specialist advice, knowledge and help.

How has Yen Truong helped you?

Yen has been excellent throughout the dealings of my case. Yen has worked day and night to help achieve a positive outcome. I can't recommend Yen''s services enough. Yen is very professional, committed and sincere.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

I needed to have a legal financial agreement after my divorce.

How has Yen Truong helped you?

She advised me about the best ways to do this and supported me when my ex husband didn’t want to engage in this process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don’t think Yen could have improved on the work that she did for me.

What were the circumstances that caused you to initially look for a legal adviser?

Drafting a Will

How has Yen Truong helped you?

I found Yen’s law firm through an internet search for a Vietnamese speaking solicitor for my mother to write her Will. Yen’s ability to converse directly with my mother in Vietnamese was a great help, not only so my mother’s wishes could be clearly conveyed but also because my mother was able to save a fair amount of money by not having to engage a separate translator/interpreter. Có Yên nói thật tình giúp tôi và nói tiếng Việt tôi để hiểu Tôi Cảm ơn Yến

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Yen’s fees are very reasonable. She was kind, patient and genuinely wanted to help my mother get the best outcome.

What were the circumstances that caused you to initially look for a legal adviser?

I required someone with knowledge of financial settlements in divorce.

How has Yen Truong helped you?

Yen conducted a thorough investigation into the financial settlement and was able to explain every aspect of my case clearly in a way that was easy for me to understand. Her advice along the way has been invaluable.

Have you seen the outcome you were hoping for?

Yes. I am happy with the outcome.

What were the circumstances that caused you to initially look for a legal adviser?

Divorce

How has Yen Truong helped you?

She helped my professionally and spiritually

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Noth she was 5 star

What were the circumstances that caused you to initially look for a legal adviser?

Break down of marriage

How has Yen Truong helped you?

In every aspect of the Divorce

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for a legal adviser?

I and partner want to have prenuptial before marry.

How has Yen Truong helped you?

I and partner want to have prenuptial before marry, i met Yen Truong via lawbid, and very happy when she can speak Vietnamese and English also, because my English not very well, For a reasonable fee even though she is both a solicitor, an interpreter and also works overtime, She's very smart, legal, and passionate about job, I understand i am very lucky when meet her, thanks Yen Truong alot

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

That’s perfect

What were the circumstances that caused you to initially look for a legal adviser?

I was looking for help with writing my Will

How has Yen Truong helped you?

I approached Yen after finding her firm's details on vouchedfor. Yen responded to my enquiry very promptly and was able to start working on my case quickly which was great. As it was my first time going through the Will writing process, Yen was very supportive throughout ensuring I understood everything that the Will would contain, the decisions I was making and answering any questions I had. She went above and beyond in terms of her time and I felt confident in her knowledge/advice which was reassuring. Yen met the timeframes she set out and has been brilliant to work with in every regard in all honesty.

Have you seen the outcome you were hoping for?

Yes. Yen has been excellent. She is very kind, clearly cares about her clients and is brilliant at what she does. Since working with Yen on my Will, I have decided to also enlist Yen's help on making my lasting power of attorney. Highly recommend Yen and her firm

What were the circumstances that caused you to initially look for a legal adviser?

To confirm identity for transfer of equity.

How has Yen Truong helped you?

Yen confirmed my identity over the video call and for the purpose of transfers of equity. Yen was very friendly and easy to talk to.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Yen

I contacted this lady as I was having a problem with two men who were bullying and intimidating me over a private car parking space which belongs to myself in a purchase along with my cottage. This had been going on for 2 years and my mental health was affecting me quite badly on speaking with Yen she was very empathic and helped me considerably. I phoned her on several occasions at no charge and she said she would quite happily write a letter after me having a zoom chat with her. However I have managed now to resolve the situation another way but was so happy with Yens kindness I would recommend this lady to anyone and thank her for all her help and suggestions As the matter has been resolved I don't need to go any further with Yen however if I never needed a solicitor then I would come back to her without any hesitation

What were the circumstances that caused you to initially look for a legal adviser?

My partner started divorce against me.

How has Yen Truong helped you?

Yen explained everything incredibly clearly. Her charges were clear and fully explained. They were reasonable and a lot less than the ocmpetition.

Have you seen the outcome you were hoping for?

Yes! So far, better than expected.

What could they have done better?

Nothing - Yen worked long hours and always replied to me in a timely manner.

What were the circumstances that caused you to initially look for a legal adviser?

Making a will

How has Yen Truong helped you?

Gave us professional but very friendly advice which helped us make the right choices.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing - service was superb

What were the circumstances that caused you to initially look for a legal adviser?

Legal advise re: harassment case

How has Yen Truong helped you?

Very professional, efficient and advised right approach to my problem.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Yen is amazing and I have no other suggestions

What were the circumstances that caused you to initially look for a legal adviser?

I needed a solicitor to draft a commercial lease for my shop to let.

How has Yen Truong helped you?

Yen prepared a comprehensive lease swiftly.

Have you seen the outcome you were hoping for?

The outcome was exactly what I wanted.

What could they have done better?

Everything was done perfect.

What were the circumstances that caused you to initially look for a legal adviser?

I had an opportunity to purchase a business and sign a 10 year lease contract.

How has Yen Truong helped you?

Yen helped me in so many ways. She clearly explained all of the legalities when buying a business and also signing into a lease agreement. All areas were covered thoroughly to make sure nothing was left unasked/unanswered.

Have you seen the outcome you were hoping for?

With Yen’s help, I was able to make the right decisions regarding the potential purchase.

What could they have done better?

In my opinion, Yen went above and beyond! I can’t see any areas where she could of done better.

What were the circumstances that caused you to initially look for a legal adviser?

Family issue

How has Yen Truong helped you?

I can’t even explain how Yen has helped me

Have you seen the outcome you were hoping for?

Yes and that was only because if Yen’s help

What could they have done better?

Nothing as went above and beyond for me

What were the circumstances that caused you to initially look for a legal adviser?

I was struggling to understand my rights as a spouse and mother of my children. My ex partner was very abusive and made it extremely difficult to arrange anything from child arrangements to financials and finally divorce. I had been in contact with other solicitors and their advice was basic, rushed and all about the money in the end.

How has Yen Truong helped you?

Yen's advice and support has been invaluable. I felt comfortable to talk to her and she understood my situation immediately. She made me feel confident in my position as she clearly explained to me what my rights are and what she reckons would be the best approach. Everything I thought I knew she clarified it perfectly and made me feel safe, understood and supported. In particular her calming and patient nature made my experience go from being super stressed to feeling more relaxed with a clear mind which allowed me to think more rationally.

Have you seen the outcome you were hoping for?

So far, yes. The situation is far from over but what she done for me so far has been better than I could have hoped for.

What could they have done better?

I can't fault her in any way whatsoever.

What were the circumstances that caused you to initially look for a legal adviser?

We needed to have a solicitor to help as with witnessing and completing some marriage documents.

How has Yen Truong helped you?

She was extremely helpful, made it very easy for us and fast. We had spoken with other solicitors who were charging us a lot more and making the process more complicated. So we were very happy to have gotten in contact with Yen.

Have you seen the outcome you were hoping for?

Yes, very efficient.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for a legal adviser?

Breakdown of marriage

How has Yen Truong helped you?

Having asked Yen to assist me in resolving a matrimonial issue, she has been extremely supportive and communicative, advice to date has been absolutely superb, cannot rate Yen highly enough thus far... thank you Yen

Have you seen the outcome you were hoping for?

Not just yet but believe we are very close thanks to Yen

What could they have done better?

Nothing comes to mind,absolutely superb service

What were the circumstances that caused you to initially look for a legal adviser?

A need to resolve dispute of option to buy lease that the defendants refused to honour

How has Yen Truong helped you?

Through the Firm of Solicitors - Sookias and Sookias

Have you seen the outcome you were hoping for?

Not yet concluded

What could they have done better?

No comment at the moment

What were the circumstances that caused you to initially look for a legal adviser?

Civil litigation matter

How has Yen Truong helped you?

Yen, was very professional in her approach to the matter. I was particularly impressed with her quick grasp of the details of the matter that I brought to her. She quicly picked out the important details out of the loads of documents that i was showing to her. I was surprised. Her general advice on the legal position of my case was spot on. . I was also very impressed with her knowledge of the law and her organisational skills, in the sense that when she said to me she was going to send me an email and around what time the email will arrive, I didn't have to wait around wondering if the email will come or not , I received the email just as she has promised. Yen, has impressed me so much that I will always use her service if the need arises and will most definitely recommend her to any one.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I couldn't ask for more. Yen, did very well with my matter and the outcome was positive.

What were the circumstances that caused you to initially look for a legal adviser?

General advice in relation to matrimonial matters

How has Yen Truong helped you?

By providing high quality advice, clearly and efficiently

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No areas for improvement

What were the circumstances that caused you to initially look for a legal adviser?

Divorce

How has Yen Truong helped you?

Yen has very much proven to have: Professional but personal approach always showing understanding and patience Loving, positive God like nature Excellent and confident telephone manners Proactive, independent, highly organised skills to be able to work on her own initiative and in a team High standard of service and presentation delivering results Strong customer-service and people-centric ethos Reliability with follow up Coped with multiple tasks and delivered under pressure.

Have you seen the outcome you were hoping for?

YES! In fact with more abondance.

What could they have done better?

Nothing. It was a pleasure to surrender to someone I felt I can trust in such difficult time and need with my lack of legal knowledge then.

What were the circumstances that caused you to initially look for a legal adviser?

My ex-partner wished to restrict my time with my young son, and to obtain more funding from me.

How has Yen Truong helped you?

Yen was instrumental in protecting my young son and me from both of my ex-partner's objectives.

Have you seen the outcome you were hoping for?

Yes, to a large extent.

What could they have done better?

I sometimes wonder if we could not have achieved the eventual result more rapidly by using the CSA/CPA pro-actively, but who knows?

What were the circumstances that caused you to initially look for a legal adviser?

I required legal advice at a short notice.

How has Yen Truong helped you?

My legal adviser worked to a tight deadline and went over above the normal call of duty to ensure that the work was done within the specified time frame.

Have you seen the outcome you were hoping for?

Yes the outcome met my expectation.

What could they have done better?

I received a very good service.

What were the circumstances that caused you to initially look for a legal adviser?

I have never had a will and I needed advice on creating one.

How has Yen Truong helped you?

Provided information and advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing