Tandi Fellows

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage our property

How has Tandi Fellows helped you?

Tandi found us the best mortgage rates and insurances to fit our needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Tandi met all our needs

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Tandi Fellows helped you?

With several purchases and will continue to do so.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a house , and needed a mortgage

How has Tandi Fellows helped you?

Tandi , spent a lot of time searching out the best mortgage deal . She helped us out , on so many occasions whilst the acquisition was going through. We now have a mortgage , that works really well for us . We could not have done this without Tandi’s professional knowledge.

Have you seen the outcome you were hoping for?

Very much do .

What could they have done better?

Tandi’s professionalism meant , that she could not have done anything better , she provided a perfect service.

What were the circumstances that caused you to initially look for an adviser?

We received notice to be evicted from our rented property, so we sought advice to apply for a mortgage to purchase a property under the shared ownership scheme.

How has Tandi Fellows helped you?

Has given us advice on what we can realistically afford and how to avoid potential pitfalls when choosing a property.

Have you seen the outcome you were hoping for?

After our initial consultation with Tandi we were able to collect the keys to our desired property within 3 months with no changes to our monthly payments.

What could they have done better?

Very difficult to answer this question.

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Tandi Fellows helped you?

With a re mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Tandy could not have done anything any better, she got us an amazing deal. Really please with her advice and help. will definitely be using her again in the future

What were the circumstances that caused you to initially look for an adviser?

Mortgage rate

How has Tandi Fellows helped you?

Tandi has helped us to move our mortgage and given us a fabulous deal too-thank you!!!!

Have you seen the outcome you were hoping for?

Yes!!

What could they have done better?

Nothing! She’s been brilliant and we are so pleased!!

What were the circumstances that caused you to initially look for an adviser?

To get the best deal available and have the one to one support if needed

How has Tandi Fellows helped you?

Tandi has helped me with a remortgage

Have you seen the outcome you were hoping for?

Yes a fixed rate 5 year mortgage deal

What could they have done better?

Nothing as Tandi excelled in helping me once again

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Tandi Fellows helped you?

Tandi helped secure a mortgage loan.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of

What were the circumstances that caused you to initially look for an adviser?

MORTGAGE RENEWAL

How has Tandi Fellows helped you?

VERY HELPFULL

Have you seen the outcome you were hoping for?

YES

What could they have done better?

BEST UNDER THE CISRCUMSTANCES

What were the circumstances that caused you to initially look for an adviser?

Mortgage consolidation and payment reduction with a mortgage free end point

How has Tandi Fellows helped you?

Found and compared mortgage packages that are not available on the high street

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing could have been improved Tandi presented all the data clearly

What were the circumstances that caused you to initially look for an adviser?

Help with buying a first home

How has Tandi Fellows helped you?

With buying our first home she was a life saver!

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We were looking for advice on the house purchase process, and Tandi came at the right time and helped us through the process.

How has Tandi Fellows helped you?

From the very beginning, Tandi went above and beyond to ensure that we had a smooth and stress-free experience. Tandi was incredibly knowledgeable, patient, and responsive to all our questions and concerns. She took the time to thoroughly explain every step of the mortgage process, making sure we were comfortable and well-informed. Her expertise and dedication were evident throughout, as she tirelessly worked to secure the best possible mortgage deal for us. What truly stood out was Tandi’s willingness to go the extra mile. She was always available to address any issues, even outside of regular business hours, and provided invaluable advice that made a significant difference in our decision-making process. Her personalized approach and genuine care for our needs made us feel like we were their top priority.

Have you seen the outcome you were hoping for?

I cannot express enough gratitude for the exceptional service we received. We are in our house now because Tandi made us think it is possible and made us believe in it. From the very beginning, Tandi went above and beyond.

What could they have done better?

Nothing, she was just wonderful in her job and she is an amazing person!

What were the circumstances that caused you to initially look for an adviser?

We had previously been in discussion with Tandi regarding Equity release but the financial market and interest rates was prohibitive.As the market conditions changed we called her and began the process.

How has Tandi Fellows helped you?

She carried out a full financial assessment for us very professionally helping us with all the information required, Tandi is a very helpful financial advisor really knows her job. She has a great personality and puts things into a language that is easily understood.Enjoyed the process.

Have you seen the outcome you were hoping for?

Very much so.All as required.

What could they have done better?

Tandi and her team were great.

What were the circumstances that caused you to initially look for an adviser?

Buying my own property.

How has Tandi Fellows helped you?

Tandi, found me a mortgage I could afford and also looked at insurance covers for me and helped to get me more affordable rates for my outcome .

Have you seen the outcome you were hoping for?

Yes .. still ongoing .

What could they have done better?

Nothing . Everything was straight forward and Tandi even answered my calls on a weekend when it was difficult for me to speak during the week , due to work hours .

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Tandi Fellows helped you?

Tandy secured an equity release mortgage, recommended solicitors and got a great insurance deal on the property. She was always available to advise and give assurance throughout the process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To find reputable advice

How has Tandi Fellows helped you?

Very helpful always available when we needed her.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Mortgage Renewal

How has Tandi Fellows helped you?

She has been both flexible and professional

Have you seen the outcome you were hoping for?

Yes, were able to get a mortgage within our desired terms.

What could they have done better?

Nothing that comes to mind, in my experience.

What were the circumstances that caused you to initially look for an adviser?

This was the first time for my and my sister buying a property and we needed someone to guide us

How has Tandi Fellows helped you?

Tandi was so helpful and guided me and my sister all the way till the end.

Have you seen the outcome you were hoping for?

Yes we finally got our house

What could they have done better?

She was amazing wouldn’t change anything

What were the circumstances that caused you to initially look for an adviser?

We have used Tandi before and received excellent service.

How has Tandi Fellows helped you?

Very knowledgable, nothing is too much trouble. Excellent communication.

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

Remortgaging a portfolio of properties to get competitive products for standard and buy- to-let.

How has Tandi Fellows helped you?

Using her network to find the most competitive mortgage products and driving through the deals on our behalf.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Nothing to add here - very happy with the service.

What were the circumstances that caused you to initially look for an adviser?

We initially needed an advisor to help us understand how mortgages work and how to read the paperwork on mortgages.

How has Tandi Fellows helped you?

Tandi helped us through every step of the way. We were buying our first home and had no idea on how the process worked. Tandi went above and beyond in helping us understand the process from start to finish and still in contact with us after completion. Even when she was busy during the day time she would get back to us once she was home and even on weekends.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Tandi could have done nothing better. Everything was perfect.

What were the circumstances that caused you to initially look for an adviser?

Tandi was highly recommended to us to get professional and trusted advice when search for a mortgage and insurance. Tandi was able to give us the best advice and found us the right deal of our needs.

How has Tandi Fellows helped you?

Tandi was able to obtain the mortgage and insurance policy that we were looking for.

Have you seen the outcome you were hoping for?

Absolutely. We understood our budget, our options.

What could they have done better?

Nothing. Tandi and her team are incredible and so helpful. No question was a daft question.

What were the circumstances that caused you to initially look for an adviser?

This is the third mortgage / re-mortgage that I have taken out with Tandi. She is meticulous in understanding our needs and then researching the market and further tinkering till we are happy with the product

How has Tandi Fellows helped you?

Understood our risk appetite and then found the product that works best for us

Have you seen the outcome you were hoping for?

Happy with the mortgage. A few other mortgage advisors have also tried and said that the product that we’ve got via Tandi cannot be improved upon

What could they have done better?

Nothing comes to mind

This review is a follow-up review from a client who left a review previously.

How has Tandi Fellows helped you since your last review?

Mortgage advice

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Tandi Fellows helped you?

Tandi found a remortgage for me

Have you seen the outcome you were hoping for?

Very much so ! Very pleased with the outcome

What could they have done better?

Everything was excellent ?

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Tandi Fellows helped you?

Excellent service and communication at any time. Tandi will go above and beyond for her clients

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Tandi Fellows helped you?

Find best deal for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all good

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage.

How has Tandi Fellows helped you?

I used Tandi’s services 5 years ago when I obtained my first time buyers mortgage. She was incredibly informative, helpful and reassuring so there was no doubt that I would contact her again to assist me with my remortgage.

Have you seen the outcome you were hoping for?

Yes Tandi was able to secure an excellent remortgage rate for me.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I was looking to start investing spare capital into the holiday let market

How has Tandi Fellows helped you?

She found me a specialist lender, then when they and our dual lawyers became difficult she went above and beyond to make sure the deal got over the line. Great customer service and support

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Not much. She couldn't have known how difficult the Lenders they introduced us to - Interbay - were going to be so difficult. But having introduced us to them made sure she stayed attached to the deal until it was concluded.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Tandi Fellows helped you?

Great help every step of the way exellent service and very professional

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I was buying a house

How has Tandi Fellows helped you?

Tandi sorted out my mortgage just as mortgage rates were rising yet managed to secure me the best deal. Took away all the stress of the whole process and advised along the way. She was always close at hand if ever I needed her, she really cares about her clients, always getting back to me almost immediately. I could not recommend her more highly, I have used Tandi before and should circumstances require it she is the first person I'll turn to again.

Have you seen the outcome you were hoping for?

Everything went through smoothly and this was one less thing to worry about during a very stressful time.

What could they have done better?

Tandi could not have possibly done anything better, she provided a top service, you'll will not be disappointed.

What were the circumstances that caused you to initially look for an adviser?

I decided to buy somewhere after renting for time.

How has Tandi Fellows helped you?

Tandi found me the most competitive mortgage at the time of needing it and has sourced the best option for protection products for me.

Have you seen the outcome you were hoping for?

Yes things have worked out well. Things have gone to plan.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were wanting to remortgage our property as part of our pre-retirement plan.

How has Tandi Fellows helped you?

Tandi was fantastic right from our first meeting; great attention to detail and first rate market knowledge. Tandi identified a product we were very comfortably with and helped us secure an offer very quickly.

Have you seen the outcome you were hoping for?

Absolutely ... zero hard sell / 100% client satisfaction!

What could they have done better?

Genuinely nothing / absolutely great service. Phone call and messages responded to immediately and no delay whatsoever when sending out documents etc.

What were the circumstances that caused you to initially look for an adviser?

Requiring a mortgage

How has Tandi Fellows helped you?

Excellent advice and information, including for someone inexperienced like myself. Everything was put into terms that I could understand. She has been patient and approachable throughout the process, a supportive figure in sorting a mortgage in central London!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage but felt my age was against me

How has Tandi Fellows helped you?

She took all of our information and came back with the perfect mortgage and insurance plans for us.

Have you seen the outcome you were hoping for?

Yes, definitely

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Bank of England interest rates constantly increasing causing my interest only mortgage to triple in a short time.

How has Tandi Fellows helped you?

She found the best fixed mortgage deals for my circumstances

Have you seen the outcome you were hoping for?

Yes. Great

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I'm self employed and was really struggling to get on the property ladder with my first mortgage. Tandi did what I thought was the impossible and got me a great mortgage and helped an enormous amount. She then helped with my remortgage a year later and again gave me great advice!

How has Tandi Fellows helped you?

Tandi also helped with my life insurance and house insurance, ensuring everything was within my budget but also knowing what would be most suited to my work, life and budget.

Have you seen the outcome you were hoping for?

Yes, she went above and beyond.

What could they have done better?

Nothing. Tandi really helped me and fitted it all around my very busy work schedule.

What were the circumstances that caused you to initially look for an adviser?

To take equity from a rental property

How has Tandi Fellows helped you?

She arranged everything to release equity from a rental property and add my husband to the lease.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Initially it was for a self build mortgage 5 years ago and Insurance for the property that we built.

How has Tandi Fellows helped you?

Tandi went above and beyond to get us a good deal on a mortgage and arranged our House insurance for us. 5 years down the line she then sorted another fixed rate mortgage as our original one had expired.

Have you seen the outcome you were hoping for?

Yes we had our 5 year fixed rate mortgage all sorted by Tandi

What could they have done better?

Absolutely nothing. Tandi is on the ball and always calling with an update as to where we are in the process. Tandi gives a first class service and have already recommended her to family and friends.

What were the circumstances that caused you to initially look for an adviser?

Me and my partner had 2 houses which we were looking to move from into 1 house.

How has Tandi Fellows helped you?

Tandi explained all of our options in the market, Tandi was able to find deals in the market which we were unable to get, but was also able to help get us the best rate and advise on better lenders.

Have you seen the outcome you were hoping for?

Absolutely, we were able to get a long term fixed rate before the initial interest increases earlier this year

What were the circumstances that caused you to initially look for an adviser?

we were buying a new house

How has Tandi Fellows helped you?

Tandi helped us through our first house purchase and made the whole process easy to understand and explained it all clearly to us. she also so went to great lenghts to make sure we got the best deal possible on our mortagae and insurance policys. This is why we choose Tandi to help us with our second house purchase and sale she always give us the best advise possible and helps us to do what we need to get a great deal and for our purchases to be succesful.

Have you seen the outcome you were hoping for?

yes we always get the outcome we were hoping for with Tandi guiding us through the process from start to finish she go's above and beyond for you to make sure your happy every step of the way.

What could they have done better?

To be honset i dont think there is anything she could have done better as she always strives to get you the best for what your needs are.

What were the circumstances that caused you to initially look for an adviser?

Our fixed deal was coming to an end. With the uncertainty around interest rates, we were keen to lock in a new rate for a longer period.

How has Tandi Fellows helped you?

Tandi found us a good interest rate, despite an extremely volatile period where deals were being pulled on a daily basis.

Have you seen the outcome you were hoping for?

Yes, we now have a new 5-year deal so can relax for now.

What could they have done better?

Nothing at all. Tandi was very helpful as always, often replying to us over the weekend and in the evening.

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first property

How has Tandi Fellows helped you?

Tandi has helped me with a number of areas, including first time buyers entitlement, insurances needed for owning a home. Tandi was there whatever time of day I needed advice and offered me extensive and best options she could provide for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, was extremely helpful

Please provide a brief comment about your experience with Tandi

She is brilliant, very friendly and helpful.

What were the circumstances that caused you to initially look for an adviser?

I wasn't comfortable previous advisor had our best interests at heart. so I looked elsewhere and found Tandi

How has Tandi Fellows helped you?

Listened to our requirements and found the best products for our situation.

Have you seen the outcome you were hoping for?

Definitely, better than I imagined

What could they have done better?

Nothing, Tandi is A* Model Professional

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first house

How has Tandi Fellows helped you?

Tandi has helped us with the purchase of our first and then our second house, insurances and protection.

Have you seen the outcome you were hoping for?

Yes, we were able to get the mortgage and protection we needed.

What could they have done better?

there was nothing Tandi could have done better, she always goes above and beyond.

What were the circumstances that caused you to initially look for an adviser?

Young and had never bought a property before - scared of the unknown

How has Tandi Fellows helped you?

Massively, she guided me throughout the whole process and offered her support 24/7. I found it very difficult to get a mortgage offer but Tandi made the impossible possible for me.

Have you seen the outcome you were hoping for?

Yes 100%, now a happy homeowner and landlord.

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Buying my first home.

How has Tandi Fellows helped you?

She made the whole process easy for my wife and I. She gave good advice on what to look out for when house hunting. Also helping us fully understand the commitment of buying a property, as well as advice on how to ensure we keep our property throughout our life (in terms of buying a property we can afford to keep up payments and insurance protection)

Have you seen the outcome you were hoping for?

Yes. Absolu .

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Tandi Fellows helped you?

Offered advice, every question answered and made me feel at ease and with wveey call

Have you seen the outcome you were hoping for?

Yes. I purchased my first home, alone.which i never ever thought i could do

What could they have done better?

In no way!!! I would nlt use any one else

What were the circumstances that caused you to initially look for an adviser?

First time house buyers, looking for advice and future security.

How has Tandi Fellows helped you?

Tandi was available 24/7 for any of our questions or queries. She offered us a range of honest opinions and advice suited to our needs. We now have a brilliant mortgage rate that we are happy with, especially given the current rate now. We can’t thank Tandi enough.

Have you seen the outcome you were hoping for?

100% yes. The outcome was better than expected. Tandi helped us to get the best rate at the time, which has now paid dividends in the current market.

What were the circumstances that caused you to initially look for an adviser?

We wished to release equity from our property and were looking for a member of the Equity Release Council, we found Probity Mortgages on the internet with very high reviews for previous work carried out.

How has Tandi Fellows helped you?

Tandi has a very professional approach, she explained everything in great detail and gave expert advice on all areas of Equity Release, She also gave advice on Powers of Attorney, and Wills and kindly helped us through the process. She was very understanding and we felt totally at ease throughout.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Probity Mortgages could have done any better, they were totally professional throughout.

What were the circumstances that caused you to initially look for an adviser?

Buying a house and needed mortgage advice.

How has Tandi Fellows helped you?

Given advice and brokered the mortgage.

Have you seen the outcome you were hoping for?

Very happy with the outcome.

What could they have done better?

N/A.

What were the circumstances that caused you to initially look for an adviser?

New house purchase

How has Tandi Fellows helped you?

Tandi advised me on what type of mortgage I should have, then secured me a good deal.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Complicated Will specialist.

How has Tandi Fellows helped you?

Sorted my Will and all the complications

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

I was referred to Tandi by a trusted family member due to the affordable price and fantastic service

How has Tandi Fellows helped you?

I managed to secure a mortgage with the most excellent communication skills that I've ever come across, and even though minor setbacks i was assured that my dream of owning my own house would come true with so much support and kindness through my busy schedule that was also catered to perfectly.

Have you seen the outcome you were hoping for?

Yes! I have been in my own house for almost two months now and it's everything I wanted.

What could they have done better?

Nothing at all! It was a lovely experience and I will definitely recommend to many others

What were the circumstances that caused you to initially look for an adviser?

Our mortgage term was coming to an end and we were concerned about the current economic situation.

How has Tandi Fellows helped you?

Tandi has given us excellent advice and made the experience much less stressful. We were very confident that she would find the best solution for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage to purchase a property

How has Tandi Fellows helped you?

Tandi was particularly helpful in helping me obtain a mortgage product after a divorce which left me with limited options. She also helped me consider long term plans to enable me to be in a better place in years to come.

Have you seen the outcome you were hoping for?

Yes, I have been able to purchase a property.

What were the circumstances that caused you to initially look for an adviser?

Remortgage. Fixed term came to an end.

How has Tandi Fellows helped you?

Tandi found out needs and dealt with the remortgage in very proffesional manner, under difficult circumstances.

Have you seen the outcome you were hoping for?

YES

What were the circumstances that caused you to initially look for an adviser?

Buying my first home and Tandi was recommended to me by a friend.

How has Tandi Fellows helped you?

Tandi has helped in more ways than I can imagine, she has helped to streamline the whole house buying process down to a fine art. No problem was too big or too small for Tandi which just simply felt at ease with the whole process. Everything was simplified down to make it understandable as the process was completely new to me.

Have you seen the outcome you were hoping for?

1000%, I have achieved everything I wanted to with buying my first home and Tandi helped me overcome every obstacle that came with the whole process.

What could they have done better?

Nothing, she gave 110% and even though she dealt with lots of clients, it always felt very personal and she always had time to deal with everything and anything.

What were the circumstances that caused you to initially look for an adviser?

We wanted someone that knew what they ere talking about

How has Tandi Fellows helped you?

She gave us clear, practical and sound advice nothing is too much trouble and her level of research is like no other financial provider we have ever had before

Have you seen the outcome you were hoping for?

Yes as she filled us with such confidence we actually felt elted

What could they have done better?

There are so many questions at the beginning that she asks in a document and it does take quite a while but she explained totally why to us so as to get us the best deals

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Tandi Fellows helped you?

Given great advice as normal and found me the right product.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

We were moving house and required to port our fixed rate mortgage and borrow more money.

How has Tandi Fellows helped you?

Tandi was excellent. She was the only person in the whole buying and selling process who I could rely in to do exactly what they said they would do and in the timescales required. She was so efficient and extremely helpful in the whole process.

Have you seen the outcome you were hoping for?

Yes we have. We managed to keep excellent rates despite the bank of England's rates going up due to Tandi's timeliness and efficiency.

What could they have done better?

Nothing. We received perfect service.

What were the circumstances that caused you to initially look for an adviser?

A new purchase mortgage and also a let to buy mortgage. Also life/critical illness cover and income protection.

How has Tandi Fellows helped you?

Tandi has been very helpful with offering us different products and goes above and beyond to get us what we required. Tandi is available morning, noon and night. Very professional with a lovely attitude.

Have you seen the outcome you were hoping for?

Yes we have

What could they have done better?

There’s nothing that Tandi needs to better and she’s fabulous.

What were the circumstances that caused you to initially look for an adviser?

To take off financial stress and time searching for best rates/deals

How has Tandi Fellows helped you?

Tandi is amazing sorted everything out taken all the stress away sorting out our mortgage and insurances always there to help

Have you seen the outcome you were hoping for?

Yes everything superb

What could they have done better?

Done amazing with the market we are in

What were the circumstances that caused you to initially look for an adviser?

To buy mortgage house

How has Tandi Fellows helped you?

This firm and Tandi Fellows in particular exceeded my expectations. I was very satisfied with the professionalism, quality and efficiency she displayed. Always received prompt replies and plenty of information. I would highly recommend to others! she's so helpful

Have you seen the outcome you were hoping for?

Yes I have seen what I want my hoping Because of Tandi hard-working

Please provide a brief comment about your experience with Tandi

Tandi was extremely helpful and friendly and explained all the details perils and pitfalls of lifetime mortgages very concisely. She regularly followed up with calls making sure everything was going according to plan.

What were the circumstances that caused you to initially look for an adviser?

Re mortgaging and new business mortgaging

How has Tandi Fellows helped you?

Sorted out mortgages and provided great advise.

Have you seen the outcome you were hoping for?

Certainly

What were the circumstances that caused you to initially look for an adviser?

I needed to release some equity from the house.

How has Tandi Fellows helped you?

Tandi was absolutely wonderful in helping me understand all the complications of it all.

Have you seen the outcome you were hoping for?

The outcome was perfect. Nothing was too much trouble for Tandi, so kind, and answered all queries right away.

What could they have done better?

Tandi could do nothing better. She’s absolutely the best person we could have chosen. Tandi went above and beyond everything we could wish for.

What were the circumstances that caused you to initially look for an adviser?

Deal for my mortgage was about to end and needed someone reliable. Tandi was recommended by family members.

How has Tandi Fellows helped you?

She has helped with getting the best rate for a re-mortgage and help set up life insurance for both me and my wife.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, great help and advise given.

What were the circumstances that caused you to initially look for an adviser?

My mom wanted to release some equity from her house. I was at mom’s request attending all the appointments and got to see and understand the service Tandi offered.

How has Tandi Fellows helped you?

Tandi is a member of the Equity Release council and an accredited adviser, as well as all that she is very supportive of her clients and very professional in how she presents herself. Tandi spent a lot time explaining how equity release works both the process, what to expect and the timings involved.

Have you seen the outcome you were hoping for?

Tandi supported my mom in making sure the equity release process was as smooth as possible, keeping in touch with updates and ensuring that all the correspondence was dealt with. A very professional lady who also is very friendly and personable, I would trust Tandi implicitly with any financial advice, a credit to her profession and a lovely person too.

What could they have done better?

nothing, Tandi goes that extra mile.

Please provide a brief comment about your experience with Tandi

Great advice, easy to chat to, and prompt. Recommend.

Please provide a brief comment about your experience with Tandi

This week I searched for a financial advisor and that search took me - pretty much straight away - to Tandi – the first and only person I contacted. I am so, so pleased that it did. We have a particular financial problem - which is the result of covid effects on our business - and Tandi was utterly receptive to our whole situation. She phoned me very quickly after I emailed her [minutes] and we had a lovely phone call. The result – in the end - was that at this time she could not help us – however – this really is not a problem. Firstly - when we can initiate a plan of action - which we think we will need in the future – she will be our ‘go to person’… we won’t go to anyone else – straight to Tandi. Secondly, we completely understand why she could not help at this particular time. She very kindly explained everything to us in detail. What proved to be SO WORTHWHILE TO US NOW – this week - is that she had loads and loads of really valuable advice. This advice will really help us now and allow us to move forward. We have felt like we suddenly had another person on our team who had our best interests at heart… and that is it with Tandi – her heart is in her business. This week clarified things for us – made us feel clear-minded and somewhat relieved any anxiety – what more could you ask for? I know a certain solution would have been ideal – it is for another time – we’re not eligible for it at the moment. If you need advice and you need help financially from an experienced and very understanding/engaged person – please do not waste your time contacting anyone else… get in touch with Tandi – I feel you will not regret it. She has said that we can contact her any time for advice… this is such a comfort. Yes… thank you Tandi from the bottom of our hearts! We will be in touch again in the future. Julia

What were the circumstances that caused you to initially look for an adviser?

For buying new property

How has Tandi Fellows helped you?

Tandi has provided exceptional support during the period of application processing. I am really impressed with her service and support.

Have you seen the outcome you were hoping for?

Yes, all our outcomes are met as expected.

What could they have done better?

All are met so nothing to specify.

What were the circumstances that caused you to initially look for an adviser?

In order to get right Mortagage product to buy our house

How has Tandi Fellows helped you?

She helped us to choose the right product based on our current savings and income

Have you seen the outcome you were hoping for?

Yes , indeed she helped us with future savings planning and Off Set Mortage

What could they have done better?

She did really well and we are impressed with her work