Paul Steggle

Foxgrove Associates

Reviewed for

Insurance and Protection ( 16 )

Mortgages ( 101 )

Pensions ( 2 )

Equity Release ( 24 )

Financial Planning ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 3 )

£100k - £200k ( 16 )

Up to £50k ( 31 )

£50k - 100k ( 10 )

Client reviews

Review from verified client

October, 2024

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Paul Steggle helped you?

Throughout the whole mortgage process and beyond

Have you seen the outcome you were hoping for?

Absolutely. Paul was excellent

Review from verified client

July, 2024

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

We needed advice on porting an existing mortgage, and then seeing through the process of a new mortgage at a later date

How has Paul Steggle helped you?

Paul made our options clear and easy to understand so we didn’t need to worry about moving home and managing the mortgage. He was a great help throughout our moving process.

Have you seen the outcome you were hoping for?

yes, absolutely and we are confident he will find us a great deal in future based on the experiences we have had so far.

What could they have done better?

Nothing - communicative and professional throughout.

Review from verified client

July, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage.

How has Paul Steggle helped you?

The process of buying a house hit many snags along the way for me, people were not lying when they said it would cause a lot of stress. On one occasion the whole thing fell through after seven months of slow progress and I didn't end up moving for a couple of years after that. So two years later I tried again and it took many more months / problems cropping up to eventually complete the deal. One stable aspect throughout everything over the past few years though was the fact that Paul was very calm, patient, understanding, informative, quick to reply and even helped me with little questions which was not really in his job spec. He went above and beyond without it ever appearing contrived and it was much appreciated. Considering the amount of help he actually gave me, I felt the fee was very modest in a world where I'm used to bleeding money incessantly!

Have you seen the outcome you were hoping for?

Yes, I have moved and have a mortgage I am happy with.

What could they have done better?

I don't think there is an area Paul could have improved on.

Review from verified client

July, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first home

How has Paul Steggle helped you?

helped guide me through the mortgage process as well as finding me an excellent mortgage offer

Have you seen the outcome you were hoping for?

yes

What could they have done better?

no - was excellent

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging

How has Paul Steggle helped you?

Helped us with a remortgage

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing!

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed mortgages arranged

How has Paul Steggle helped you?

He has arranged a number of mortgages for members of my family

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Getting a mortgage

How has Paul Steggle helped you?

Took over our application to help get us our first home.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage our property

How has Paul Steggle helped you?

He did all the research into the new mortgage rates, always kept us up to date and tried to get us the best rate possible.

Have you seen the outcome you were hoping for?

Yes, we have successfully remortgaged.

What could they have done better?

Nothing

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Paul Steggle helped you?

Provided recommended mortgage providers based on our circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing more!

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage on property

How has Paul Steggle helped you?

Provided excellent advice regarding best options on remortgage and ensured that the process was as straightforward as possible.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing springs to mind, everything was excellent.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Paul provided mortgage advices when I bought my flat 5 years ago and I trusted him when it was time to get a new mortgage deal, especially during a period of a very volatile market.

How has Paul Steggle helped you?

Paul conducted research to find me the best deal. He was very prompt and thorough. He also kept in touch with a very fast moving market so I had the best deal.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing I can think of. I am very satisfied with Paul's services and I trust his advices.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Mortgage term was up and due to cost of soaring interest rates, I needed to find the best deal as to whether to stay with my current mortgage provider or change

How has Paul Steggle helped you?

Compared providers for me to ensure I was on the right deal. Paul also saved ne more money closer to my term ending. He also chased paperwork up and ensured my provider had completed on thr new deal in time.

Have you seen the outcome you were hoping for?

Definitely. Paul even got me a better deal just before the new signed deal went through.

What could they have done better?

Nothing. He was great.

Paul's reply

Thanks for the glowing review Louise, it was a real pleasure to help and I am glad we managed to lock you into the lower interest rate shortly before completion took place.

Review from verified client

December, 2023

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was going through a divorce and I needed to find a mortgage that best suited my age and income.

How has Paul Steggle helped you?

Paul guided me though the whole process. He was kind, efficient and worked hard to get me a good mortgage deal. Pula answered my questions and explained everything in a way I could understand.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No Paul was a professional.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Wanting to re-mortgage to pay off a Bridging Loan

How has Paul Steggle helped you?

Paul has given fantastic advice, ensured he found us the best possible product and has been extremely efficient throughout the whole process.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Can honestly say he couldn't possibly have done anything better than he did.

Paul's reply

Thanks for the review Jenny, it has been an absolute pleasure helping you and David with your mortgage requirements.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for equity release from a suitable provider, and was recommended the financial adviser from the accountants. This was on behalf of my mother as her POA, in order to continue paying for her 24/7 care fees at home.

How has Paul Steggle helped you?

Paul has helped us all the way with initial advice through to assessing our mother's financial situation and future needs with sensitivity and understanding. Paul also ensured excellent communication with us as a family, the very good conveyancing solicitor he recommended and the lifetime mortgage company.

Have you seen the outcome you were hoping for?

Yes, the equity release company chosen by Paul was able to secure a lifetime mortgage on my mother's flat thus allowing her to continue living comfortably at home in her familiar surroundings and with her trusted carers.

What could they have done better?

Nothing. We were always kept in the picture and I appreciate the thoroughness, professionalism and friendly approach.

Paul's reply

Thank you for the review Caroline, it was a pleasure to assist you, your family and most importantly your Mother. I wish you all the very best for the future.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We have had the pleasure of having Paul as an advisor previously so when we needed assistance this time it was obvious to use Paul

How has Paul Steggle helped you?

He did everything for us and always immediately we didn’t have to wait for answers

Have you seen the outcome you were hoping for?

Yes we have

What could they have done better?

Nothing

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We wanted help looking for a mortgage that was flexible and was recommended Paul but a trusted financial advisor who he works with.

How has Paul Steggle helped you?

He managed to get us a flexible mortgage on a very quick turnaround. He got everything in motion in one afternoon for us as he knew we were in a hurry.

Have you seen the outcome you were hoping for?

Absolutely, could not be happier with what Paul arranged for us and all on a very quick timescale.

What could they have done better?

Nothing, he was amazing.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To take equity out of my property. I wanted to discuss with someone who would be honest and direct with all that it would entail.

How has Paul Steggle helped you?

From my first enquiry, he took me through each option directly. Took time to go through all the details, answered any questions I had. Made it straightforward so I could make a final decision in which direction I wanted to go. The support and advise was brilliant.

Have you seen the outcome you were hoping for?

Definately.

What could they have done better?

To be honest, nothing. Paul clearly has a wealth of knowledge and experience, a rare thing nowadays, which I appreciated.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted expert advice and competitive mortgage options.

How has Paul Steggle helped you?

Provides excellent mortgage options. Is very transparent, friendly, and quick to respond to any queries.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Paul Steggle helped you?

Absolutely, for our last 2 or 3 mortgages.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying first home

How has Paul Steggle helped you?

Helped find us the right product for our circumstances, advise us on the retirement age and mortgage term and move us to lower rates as they dropped.

Have you seen the outcome you were hoping for?

yes

Paul's reply

Thanks for the glowing review Adam, I am glad that I was able to help you and Nicole purchase your first home together and it has been an absolute pleasure assisting you both.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to do a re mortgage and I wanted a financial advisor who could search the market.

How has Paul Steggle helped you?

Paul was very knowledgeable and completed all the mortgage forms on my behalf. He explained everything in detail and was brilliant.

Have you seen the outcome you were hoping for?

Yes absolutly.

What could they have done better?

Nothing

Paul's reply

Thanks for the review Peter, it has been a pleasure in assisting you and Clare.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Paul

Paul takes the time to discover what you need and his wealth of experience always comes up with just the right product. Nothing is too much trouble, he is proactive in his communication and always goes the extra mile.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Paul

Paul is very responsive and in touch with the mortgage market.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Fixed term period for our mortgage has almost ended. We wanted to find a new mortgage a bit earlier because of rising interest rates.

How has Paul Steggle helped you?

Paul explained as all options we had. He answered promptly all our questions. Paul also explained us potential issues we might have the offer we chose.

Have you seen the outcome you were hoping for?

Absolutely, we applied for a mortgage we chose and received a positive decision from bank.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was interested in a Mortgage and Equity Release

How has Paul Steggle helped you?

He did everything for us , found us a suitable mortgage and equity release and guided us through the whole process.

Have you seen the outcome you were hoping for?

Absolutely a fantastic outcome

What could they have done better?

Nothing could have been dome better, it was perfect

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have a buy to let Portfolio, needed advice on mortgages

How has Paul Steggle helped you?

Excellent Customer Service, fast, efficient and friendly. Excellent mortgage deals

Have you seen the outcome you were hoping for?

It has surpassed the outcome I was hoping for.

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Paul

Paul was recommended to us by a colleague, and we were really pleased with the service he provided. As first-time buyers, there were lots of things we didn’t know in the beginning, but our initial meeting with Paul left us feeling a lot more confident. He is very knowledgeable and found us a mortgage product that was ideal for our situation. Throughout the whole process, he was responsive, reliable and very pleasant to deal with. Wouldn’t hesitate to recommend him to others.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying my first home

How has Paul Steggle helped you?

Every step of the way he was there to guide me. He was able to adapt timings due to my work schedule and made the process incredibly easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Paul Steggle helped you?

Paul, was totally responsive from the start. Quick to understand our needs with great solutions tailored to our circumstances. He followed through on every point no matter how small and stayed in touch through out the full process

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Paul Steggle helped you?

Secured mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Pauls service was A star

Paul's reply

Thanks Alex, glad we got you and Elisa the outcome you was hoping for. See you soon hopefully. Paul.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to move into my first home

How has Paul Steggle helped you?

Helped me with my mortgage and any other general enquires I had. Also assisted with my life insurance policy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Paul's reply

Thanks Hannah, hope you are really happy in your new home.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home and looked to Paul to get our mortgage in place & life insurance.

How has Paul Steggle helped you?

We had troubles with lending the amount we needed, but Paul persevered with the brokers to get things sorted on our behalf as quickly as possible to not hinder the chain.

Have you seen the outcome you were hoping for?

Completely, over the moon with the rate and we are now in the house!

What could they have done better?

Nothing

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We was looking for a mortgage advisor to buy our first home

How has Paul Steggle helped you?

He has supported us along the entire journey of buying a property. Answered all questions in a timely matter and done everything he could to make it go smoothly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

To be honest nothing, it was as smooth as it could of been thanks to Paul.

Paul's reply

No problem Jess, thanks for the review and I hope that you and Hayden are very happy in your new home.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Staircasing and remortgage

How has Paul Steggle helped you?

He helped us to secure a good 5 year fixed rate deal.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing , he provided an excellent service.

Paul's reply

Thanks Clare, really pleased for you and Martin that you have now secured a greater proportion of equity in your home.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Past experience

How has Paul Steggle helped you?

Great offer and follow through

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Paul's reply

Thanks John it has been a pleasure helping you and Chris out again, wishing you all the very best for the future. Paul.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Previous mortgage offer/interest rate deal was due to expire beginning of 2022. It was suggested by a third party to talk to Paul at Foxgrove. Previously we had used a nationwide mortgage broker. We thought it could be worth using somebody local as it would allow face to face discussion.

How has Paul Steggle helped you?

He presented the options most suited to our needs in a clear and transparant way. He was available thoughout the process and always responded to any questions or concerns quickly and efficiently.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Nothing obvious.

Paul's reply

Thanks for the glowing review Harry and Liz, it has been a pleasure working with you both over the past few months and I wish you all the very best for the future. It goes without saying that if you have any questions at all with regard the Lifetime Mortgage at any point in the future please do not hesitate to get in touch.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Need to look to raising funds to help our sons

How has Paul Steggle helped you?

Paul came to our home to understand our requirements and to thereafter advise accordingly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing in particular

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Advice on remortgage and on a complex financial situation

How has Paul Steggle helped you?

Paul found a mortgage to meet my needs and helped me resolve and find a solution to a complex financial situation.

Have you seen the outcome you were hoping for?

Yes and I’m very grateful to Paul for his advice, expertise and professionalism . He is very responsive, easy to contact and was available every step of the way.

What could they have done better?

Nothing. Paul is honest, reliable and very efficient. I’m very lucky to have met Paul and will continue to use his services in future.

Paul's reply

Thanks Penny, that is very kind of you and I am extremely glad that I could help you out, no doubt we will speak at some point soon and ( wish you all the very best for the future.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to release equity on my property

How has Paul Steggle helped you?

Found me the best possible product.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Paul is always available to give advice and answer any questions.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Being made redundant

How has Paul Steggle helped you?

By giving us all the options available

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Julia, I am really pleased that you and Andy have received the funds and that the Lifetime Mortgage has now completed.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice before taking out Equity Release

How has Paul Steggle helped you?

Paul helped with explaining all the procedures and worked with the Equity Release company and my Solicitor .

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

Paul's reply

Thank you for your review Andrea, I am very pleased that you saw the outcome that you was looking for and you have now got the money to carry out the various improvements to your home.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

buy to let mortgage

How has Paul Steggle helped you?

Sourced the best deal available for me

Have you seen the outcome you were hoping for?

Yes - super service. Quick, efficient and everything explained clearly along the way

What could they have done better?

Nothing

Paul's reply

Thanks Rachel, glad that it all worked out and you have now completed on the apartment.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We wanted to remortgage our current property given the growing risk of interest rate rises in the UK. Found Paul through an internet search.

How has Paul Steggle helped you?

Paul listened to our needs and provided a tailored solution for us. He highlighted his personal views and advice while understanding our specific needs and concerns.

Have you seen the outcome you were hoping for?

the outcome was excellent. We reduced our mortgage interest and payments by more than 50%!

What could they have done better?

Not much really. I would use Paul again if we ever have needs that Foxgrove can address!

Paul's reply

Thanks for the great review John, I wish you and Sandra all the best for the future.

Review from verified client

October, 2021

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Taking out a Buy to Let mortgage.

How has Paul Steggle helped you?

He listened to our reasons for taking out the mortgage & then provided a good range of options for us to choose from. We had a problem at the last minute as the mortgage company had made an error that delayed the completion. This delay was significantly reduced thanks to Paul's intervention.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Paul's reply

No problem Robert, thanks for the review, very much appreciated.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking at Equity released, and wanted to discuss it with a trustworthy advisor.

How has Paul Steggle helped you?

Paul investigated current equity release mortgages available, and helped me pick the one most suitable to my needs, and on the best terms. Everything was researched thoroughly, and the whole process carried out seemlessly.

Have you seen the outcome you were hoping for?

Yes it is exactly what I was looking for.

What could they have done better?

Absolutely nothing.

Paul's reply

Thanks for the review Mike, it is really appreciated and I am glad that you were happy with the service I provided.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for mortgage advice and have used Paul on a number of occasions

How has Paul Steggle helped you?

With Paul’s experience of the market, he managed to secure a mortgage offer that met our needs and was excellent value.

Have you seen the outcome you were hoping for?

Yes mortgage offer excepted and property purchase completed.

What could they have done better?

Nothing, as always customer service, advice and product recommendation was excellent.

Paul's reply

Hi Mike, thanks for the fantastic review, it is very much appreciated.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

A friend took a lifetime mortgage and so we looked into it and realised it was for us as well.

How has Paul Steggle helped you?

Paul came to our house was extremely helpful and certainly knew his stuff, he kept us informed how things were progressing by phone, paul made the whole process stress free and would certainly recommend him to our friends.

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

No i don’t think so.

Paul's reply

Thanks Bill and Pauline, I really appreciate the review and it was an absolute pleasure to help you both.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Needed to pay off an existing interest only mortgage at the same time as increasing borrowing.

How has Paul Steggle helped you?

Paul listened carefully to our requirements and to our circumstances - which were quite complicated. He suggested alternatives and found a solution - giving us measured and sensible advice and information throughout. Nothing was too much trouble and he was wonderfully proactive in emailing and calling us to keep us updated.

Have you seen the outcome you were hoping for?

Unfortunately not - but not due to anything Paul did or did not do. Paul found the right mortgage for us and we received a mortgage offer. Due to an internal error on the part of the mortgage company, the offer was withdrawn just a couple of weeks before completion. Paul supported us in our official complaint to the mortgage company (which after investigation has been upheld) and is continuing to support us in referring to the Ombudsman as we are not satisfied with the mortgage company’s resolution offer - all without charge! We just cannot recommend Paul highly enough.

What could they have done better?

Nothing. Paul is simply outstanding and leaves other financial and mortgage advisors we have dealt with in the past standing. We have already recommended Paul to another family member and would have no hesitation in recommending him to anyone.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage.

How has Paul Steggle helped you?

Paul was absolutely brilliant with sensible and sound advice and seeking out the best rates for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed two mortgages arranged for different members of our family.

How has Paul Steggle helped you?

Paul helped us at every step of the way, advising us on the best mortgages for our circumstances and successfully arranging them for us within a very tight timescale. We were anxious to complete our purchases before the stamp duty holiday ended and Paul played his part in helping us achieve that, so saving us many thousands of pounds. We found Paul to be very friendly and helpful, responding to our calls and messages very promptly. For anyone looking to obtain a mortgage, we would recommend Paul without reservation.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Paul Steggle helped you?

Helped me find most suitable mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Obtaining a mortgage

How has Paul Steggle helped you?

Paul has helped find the best mortgage arrangements for us over the last 13 years

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything has been perfect

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were moving home

How has Paul Steggle helped you?

Paul advised us on our options and was very thorough and knowledgeable. He took time to discuss our circumstances and assisted by advising what we needed to do before we made any applications. He laid out all of our options in a very clear and easy to understand illustration.

Have you seen the outcome you were hoping for?

Yes; we got a very good, competitive, fixed rate mortgage deal. We also got a good value life assurance policy.

What could they have done better?

Paul was perfect and could not have done anything better.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Paul

Called me within 5 hours, good conversation, very clear. Did some research for me and emailed within 24 hours. Unfortunately he was unable to help with my particular issue but I wouldn’t hesitate to call on him in the future.

Paul's reply

Thanks Helen, I really appreciate your comments, if you have any questions at all in the future please don't hesitate to get in touch. Paul.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying our first property and then moving to our dream home.

How has Paul Steggle helped you?

We have used Paul services twice in which he was extremely helpful and put our minds at rest throughout both processes. First time round was due to needing advice at buying our first property, following his advice, we had a 2 year fixed mortgage which then gave us the opportunity to move and upscale in moving into our forever home. Nothing was ever to much and he was always there for assisting us with advice on all matters in the process of buying and selling a property.

Have you seen the outcome you were hoping for?

The pandemic had effected what we were able to borrow but the overall offer seemed as competitive as we could get in the current climate and overall my fiancé and I were extremely pleased.

What could they have done better?

Honestly, nothing! Any question or advice on any matter, I knew I could pick up the phone and ask Paul for his advice. He was brilliant from start to finish and I trust his opinion and knowledge of the industry.

Paul's reply

Thanks David and Vicki, it really does make my job a pleasure when I get this kind of feedback. Good luck in your new home and with the wedding.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a shared-ownership property

How has Paul Steggle helped you?

Paul was such an amazing adviser and helped me above and beyond with any issues that arose. He was speedy with his responses to any queries I had. I would recommend Paul to anyone looking for a mortgage adviser!

Have you seen the outcome you were hoping for?

Mortgage obtained on property

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed a re-mortgage plus some mortgage advice in general

How has Paul Steggle helped you?

I can highly recommend Paul. Although in the grand scheme of things my re-mortgage was a very simple one, it wasn't simple to me and Paul understood this. His explanations were very straightforward and to the point - because he made an effort to understand where I was coming from and my previous frustrations with financial advisors. Paul answered every query I had very quickly, and it all worked out fine. I couldn't be happier with the service I got.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

Paul's reply

No problem Paul, thank you for the review and I hope that you are happy in your new home for years to come.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Wanted advice on the right mortgage for us and needed financial advice to ensure we got the best possible one

How has Paul Steggle helped you?

He was very helpful and always on hand to explain even what might of seemed like a silly question. Provided great advice on a number of options and what that meant for us detailing the finer points.

Have you seen the outcome you were hoping for?

Yes, we moved to our new home on 25th Feb.

What could they have done better?

Noting comes to mind - all our queries were answered in a speedy timeframe

Paul's reply

Thanks for your kind words Dawn it gives me a huge amount of job satisfaction when it all comes together, particularly when there are problems to overcome. Good luck and best wishes to you and Colin in your new home!

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging whilst my wife was on maternity leave

How has Paul Steggle helped you?

Paul helped us to find the best deal available under our circumstances, saving us a considerable amount of money over the term of the mortgage compared to our existing provider. Paul helped us through every stage and was there whenever we had questions, and made the process as simple as possible.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Paul Steggle helped you?

Paul provided the best value mortgage options for me, got me a great deal and provided excellent advice particularly in connection with life insurance where cover for me is expensive.

Have you seen the outcome you were hoping for?

Yes, i have moved and have a great deal on my mortgage!

What could they have done better?

Paul went through everything meticulously so no further suggestions

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Two house purchases and a let to buy mortgage

How has Paul Steggle helped you?

Paul was a huge help with two house purchases and his research and advice were a great asset throughout the process. He was always available for queries along the way and was very informative. Information was always presented in a concise and easy to understand way. We will be using again in the future and have no reservations recommending to others.

Have you seen the outcome you were hoping for?

Absolutely, couldn't be happier with the outcome

What could they have done better?

We've been very satisfied with the services throughout our experiences.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Paul has helped me with several mortgages in the past.

How has Paul Steggle helped you?

I like the friendly and efficient way Paul understands my needs and quickly identifies competitive products.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing. I am totally happy with Paul's approach.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My mother was looking to transfer her mortgage debt into a equity release scheme.

How has Paul Steggle helped you?

Paul was very helpful and explained the product for my mother understanding inclusing pros and cons o . He was able to listen and provide us with options and the necessary time to make a decision.

Have you seen the outcome you were hoping for?

Yes. It took longer then expected due to obstacles found that were in nothing related to Paul, but having said that was geat to have athe advice of someone that could explain to us what was the necessary next steps to take to progress towards a resolution. End result of the approval of the equity release mortage for my mum

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were looking for assistance with our mortgage renewal.

How has Paul Steggle helped you?

Paul was very helpful and understood our circumstances and requirements. He was able to listen and provide us with the product that suited our needs.

Have you seen the outcome you were hoping for?

Yes 100%, mortage renewed at a very competitive rate and on agreed time.

What could they have done better?

N/A

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and needed mortgage advice.

How has Paul Steggle helped you?

Paul Steggle worked very quickly to provide us with competitive mortgage options, one of which we went with. He carefully explained all the different types of mortgages available to us and advised us of the best way to proceed.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No criticism. Paul worked quickly, thoroughly and very professionally. I really would highly recommend him.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyer needing advice on which mortgage suited us best

How has Paul Steggle helped you?

Paul was extremely efficient in finding the best deals for us and explaining the differences between each product. He was easy to contact and responded quickly to any queries.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyer of a new build property using Help to Buy.

How has Paul Steggle helped you?

Paul was an incredible asset in our first time buyer experience. He sourced the very best mortgage on offer to us during the COVID crisis and even with banks offering less he found us the perfect mortgage for our needs.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Sorry but I actually can't think of anything. His communication was consistent and informative, he was always friendly and able to answer any questions we had even if that meant him being on hold to the bank for an hour to get us the answer we need. He always gave his advice even if it went against what we wanted, to ensure we were fully informed.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Financial assistance to help pay for elderly parents' full time care

How has Paul Steggle helped you?

Paul assisted in a rather stressful situation regarding my parents' financial care needs. He acted very professionally, calmly and efficiently in gaining a successful outcome.

Have you seen the outcome you were hoping for?

Yes. I will definitely use Paul's services again should the need arise.

What could they have done better?

I cannot think of anything

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Paul Steggle helped you?

Arranged mortgage, also recommended and arranged life insurance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Paul was really superb - couldn’t fault him. Helpful, reassuring, professional and proactive throughout. Chased the life insurance policy for us time and again because of Covid delays. We recommend him wholeheartedly.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property so we needed mortgage advice and then critical illness and life cover.

How has Paul Steggle helped you?

Paul was exceptionally patient and thorough. He found us a mortgage that suited us and our financial circumstances even as they changed. The process of finding critical illness and life cover involved lots of questions and Paul answered them all for us quickly and without complaint.

Have you seen the outcome you were hoping for?

We are really happy with the deals Paul found us.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Equity release

How has Paul Steggle helped you?

Looking for best product and understanding my circumstances very well.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Paul was extremely helpful and always there if I had any questions, helping me through the whole process.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I have bought a holiday home.

How has Paul Steggle helped you?

Paul was very clear with the options available and advised carefully based on our feedback to his questions.

Have you seen the outcome you were hoping for?

Yes, we completed on this relatively small mortgage in around two weeks.

What could they have done better?

Nothing. Everything was very good - especially the availability to have a Zoom call.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had looked into equity release online with a couple of firms without success. Both firms were unhelpful, obstructive and utterly hopeless.

How has Paul Steggle helped you?

He identified a number of options for me and made the application a simple and easy job. I was surprised how straightforward the application process was bearing in mind my previous experience. He kept me up to date with how things were progressing which was no simple task with the difficulties brought about by the coronavirus.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buy to Let Mortgage renewal

How has Paul Steggle helped you?

Paul helped us find the right mortgage and then the Coronavirus Lockdown hit! The banks became unresponsive as they were trying to sort the way they worked under very difficult circumstances, however Paul managed to get the mortgage resolved on time.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks for the review Robert and Lorna, much appreciated and I look forward to helping out again in the future. Paul.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I was helping a very good friend find a way through a personal matter, and I suggested Equity Release. I already had Paul's details, but had not engaged his services at this point. My friend had a very complicated case, which needed dealing with as soon as possible.

How has Paul Steggle helped you?

Paul advised us on the best course of action regarding Equity Release. He was professional and very informative with all the various options on offer. Paul was never pushy, and respected our space when making the final decision. The whole process was not an easy one but he was always patient, personable and more important very sensitive at all times. Paul takes a holistic approach where needed, and I feel this is as important because the practicalities of getting the paperwork done and signed is just part of it.

Have you seen the outcome you were hoping for?

We have now had a positive outcome and the money has come through in time to see this matter closed once and for all. My friend can now sit back and relax as all her stresses have gone away thanks to Paul's hardwork.

What could they have done better?

Nothing. He was amazing!

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was buying my first house and needed equity release and general financial advice.

How has Paul Steggle helped you?

Paul found the best equity release available for my age group and talked me through the pros and cons. He has been very helpful and patient!

Have you seen the outcome you were hoping for?

Yes, the equity release has been sorted and the house bought, thanks to Paul's guidance. I feel I received good advice and support without which I would have been lost!

What could they have done better?

I am happy that Paul guided me well and don't know how it could have been better.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging to finance second property.

How has Paul Steggle helped you?

Advised of best lender for our unique circumstances and worked quickly and diligently even over Christmas to organize everything very quickly.

Have you seen the outcome you were hoping for?

Absolutely, very fast turn around.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was buying my first house and needed advise and help with obtaining a mortgage

How has Paul Steggle helped you?

Paul was extremely helpful and provided me all the information I needed to choose an appropriate mortgage. I asked a million questions, due to being a first time buyer, and he would always respond promptly and explain everything properly. When putting the mortgage in place he kept me updated every step of the way which I really appreciated.

Have you seen the outcome you were hoping for?

Yes, absolutely.

What could they have done better?

I cannot think of anything that Paul could have done better, 100% happy.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was buying a new home.

How has Paul Steggle helped you?

He gave great advice, was extremely efficient and worked incredibly hard to secure a mortgage that suited my needs exactly. He is very approachable and genuine. It's rare you find a financial advisor who takes your needs into consideration to the extent Paul does. Every question I had, he was happy to answer and explained things in a straightforward manner.

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

I honestly can't think of anything - I was very impressed with Paul from start to finish.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Our interest only mortgage was due for repayment and we didn't want to move

How has Paul Steggle helped you?

He explained the pros and cons of equity release fully and found the best deal for us

Have you seen the outcome you were hoping for?

Yes we have had our mortgage cleared and a bit for a 'rainy day'

What could they have done better?

Nothing he kept us fully informed the whole way through the process even when technically his part had been completed

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking for a mortgage.

How has Paul Steggle helped you?

He found us the best rate mortgage and was brilliant with his help.

Have you seen the outcome you were hoping for?

Yes, the process was efficient and his knowledge was fantastic.

What could they have done better?

Nothing, he was great.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To change my mortgage.

How has Paul Steggle helped you?

I found Paul extremely efficient and helpful.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Equity Release

How has Paul Steggle helped you?

In every way possible to make advise and search for a lender.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He did more than I anticipated. He could not have done more.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I’m buying my first home.

How has Paul Steggle helped you?

Paul helped by assessing my affordability and identifying a mortgage product best suited to my circumstances. As I am on maternity leave, he researched to ensure that I had the documentation necessary for the mortgage to be approved and I have subsequently been able to pursue the purchase of my ideal home.

Have you seen the outcome you were hoping for?

Yes I am really grateful for his help in securing my first home.

What could they have done better?

I have no suggestions for improvement - Paul has been wonderfully approachable and prompt in helping me with this house purchase.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage capacity

How has Paul Steggle helped you?

He very kindly wrote a letter assessing my ability to get a morgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage to buy our first house.

How has Paul Steggle helped you?

Paul got us a good deal for our mortgage and was very helpful!

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

Absolutely nothing.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was in need of an independent mortgage advisor’s opinion for rate I had been offered by another mortgage broker. I wanted peace of mind for what I had signed up for!

How has Paul Steggle helped you?

Paul was extremely helpful at speaking to me early on a Monday morning. He took the relevant details of my situation and within about 20 minutes he had rung me back. He proceeded to outline his opinion and helpfully suggested that I should stick with that mortgage offer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. He was extremely helpful and efficient.

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking for borrow money for house improvements

How has Paul Steggle helped you?

He gave me honest financial advice and recommended the best outcome for us financially

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My brother-in-law has used Foxgrove Assoc. in the past and was very impressed with their service. We are purchasing a property and wanted some cash for improvements to it and also if needed some money to fall back on in an emergency. This is why we took out a 'Lifetime Mortgage'. We are more than happy with the help and advice given by Paul Steggle.

How has Paul Steggle helped you?

Paul arranged our Lifetime mortgage and kept us up to date with how it was progressing.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

We were happy with every aspect of the service.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

To update my home

How has Paul Steggle helped you?

Paul helped my though the whole process in a very kind considerate and professional manner. Nothing was too much trouble for him, he Was on the ball all the time

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home

How has Paul Steggle helped you?

As well as getting me a good deal Paul was very helpful with advice regards to the product options available and how best to present my situation in the right way.

Have you seen the outcome you were hoping for?

Yes mortgage secured. I would not hesitate to recommend Paul and the team.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I bought my first flat last summer!! I needed a lot of explanations about how things worked and reassurance.

How has Paul Steggle helped you?

Paul was great! He didn't mind any questions and I felt I could speak to him anytime. He would also refer me to one of his colleagues during his annual leave so I never felt I was left alone during the whole process.

Have you seen the outcome you were hoping for?

I am confident I got a good mortgage with Paul and I felt as a valued client.

What could they have done better?

This was my first experience looking for the best mortgage deal so I cannot really say what could Paul have done better. I am very satisfied with the service I received.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

This is the second time we have used Paul to assist us with a mortgage and I would never use anyone else.

How has Paul Steggle helped you?

Remortgage.

Have you seen the outcome you were hoping for?

Yes. Paul is outstanding at his job and makes the whole process stress free.

What could they have done better?

Nothing. First class service.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Our fixed term interest only mortgage needed to be repaid.

How has Paul Steggle helped you?

He looked at our circumstances and discussed our options for refinancing the loan on our home.

Have you seen the outcome you were hoping for?

Yes we have taken out a lifetime mortgage where we are able to make over-payments; it is also portable so that we can move and downsize when the time is right for us.

What could they have done better?

I can't think of anything. Paul visited us in our home to thoroughly discuss all our options and was then available to promptly answer any questions that came up afterwards; he was very easy to reach by telephone and email

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for a new mortgage and Paul was recommended.

How has Paul Steggle helped you?

Helped me sift through the options and provided the best and most suitable solutions.

Have you seen the outcome you were hoping for?

Yes, he found the best mortgage available for us.

What could they have done better?

Nothing, the service was perfect.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed to port a mortgage from one property to another.

How has Paul Steggle helped you?

Paul was extremely helpful throughout the whole process. We encountered some issues with the bank along the way which Paul dealt with effectively, sometimes on a daily basis.

Have you seen the outcome you were hoping for?

Yes. Paul liaised with myself & my solicitor and we now have a completion date.

What could they have done better?

Absolutely nothing. Cannot fault the service I received from Paul & his colleagues when he was unavailable.

Review from verified client

July, 2018

Overall

Service

Advice

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We had been looking at obtaining a new mortgage with our existing provider, but this process was not only slow and time intensive, the lender wouldn't provide the loan we wanted. We therefore looked to Paul to help with our situation.

How has Paul Steggle helped you?

Paul was incredibly responsive - the first contact being whilst he was on leave! He was reassuring, highly professional and worked fast to secure us a mortgage that fitted all our requirements.

Have you seen the outcome you were hoping for?

Yes. We were very pleased. It was made easy for us and we got the outcome we needed.

What could they have done better?

I have no suggestions!

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for a competitive fixed rate mortgage.

How has Paul Steggle helped you?

Paul managed to find a great mortgage deal for us and our situation wasn't run of the mill. He was very thorough and clear in his advice and the mortgage went through very quickly. He guided us through the process and was there if we had any questions.

Have you seen the outcome you were hoping for?

Very pleased with the advice, service and after care.

What could they have done better?

Can't imagine that any financial adviser could have done better and have happily recommended his services to many.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed a Buy to Let mortgage.

How has Paul Steggle helped you?

Found a selection of lenders at mortgage rates lower than we had been able to find independently. The first time we were new to buy to let & he guided us through the process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

The need to raise money to assist our two sons. In this regard to determine that equity release was an appropriate way forward and in particular to secure objective, impartial advice rather than attempting to make a choice of provider from numerous advertisements offering equity release.

How has Paul Steggle helped you?

Paul Steggle competently fulfilled that need.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing to add since very satisfied with service/advice provided.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

LIfe Insurance policies/Re-Mortgage.

How has Paul Steggle helped you?

Provided comprehensive advice/guidance. Understood my needs, provided a number of options with advise.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. He provided sound advice, responded to emails/calls in a timely manner and was thoroughly pleasant to deal with!

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Paul has advised us numerous times in the past with regards to Insurances, Pensions and more recently Mortgage options with regards to a house move.

How has Paul Steggle helped you?

Paul sat with us at home and went through all our options with regards to a new mortgage, advising were appropriate the advantages and disadvantages. Paul took all our details and progressed the advice to a formal agreement in principle to a full accepted offer in a very short period of time.

Have you seen the outcome you were hoping for?

Yes absolutley.

What could they have done better?

I really don't think Paul could have done any better for us with regards to the mortgage. We'll be back speaking to him in due course regarding our life insurance policies after the move!

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Paul

Very responsive and apparently knowledgeable of the market trends

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Paul

Paul made prompt contact with me following the message I sent him and this was followed up with a face to face meeting within a few days. I was impressed by the amount of helpful research Paul had undertaken for presentation at our meeting

Paul's reply

Dear Adrian and Theresa, Thank you very much for the feedback, have a lovely Xmas and New Year. Kind Regards Paul.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Paul Steggle helped you?

Paul was brilliant advising us on which mortgage would be best for us as a young couple wanting to purchase our first home. When we came across hurdles Paul was great at amending them.

Have you seen the outcome you were hoping for?

Yes. We are happy that we were found the best lender and that everything went to plan.

What could they have done better?

N/A

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Equity release to home improvements and to help my son purchase his home.

How has Paul Steggle helped you?

Paul explained the equity release options very well a guided me through the whole procedure. I felt well informed and confident that everything was in had at all times.

Have you seen the outcome you were hoping for?

Yes. They money has been released.

What could they have done better?

NO, my son and I were were extremely satisfied with every aspect.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have used Paul's services in the past needed to remortgage 3 properties.

How has Paul Steggle helped you?

Great deals, excellent customer service.

Have you seen the outcome you were hoping for?

Yes, it is what I expect from Paul.

What could they have done better?

Nothing. Paul met and surpassed all expectations.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage Advice.

How has Paul Steggle helped you?

Paul provided excellent advice on our remortgage and was willing to assist us in any way.

Have you seen the outcome you were hoping for?

Yes,.

What could they have done better?

We received all the advice we required.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We required a Mortgage.

How has Paul Steggle helped you?

Paul was able to provide us with Independent advice. He took the time with us going through each option that was available to us. And also helped us understand to jargon talk of the Mortgages.

Have you seen the outcome you were hoping for?

Yes we were fully successful in our mortgage application. And are now very happy in our new home.

What could they have done better?

Paul was great for us, he helped us every step of the way. We really appreciated that we could always get hold of him, always quick response from him. And when your going through a mortgage application this is key. Also for me which helped was he made everything very clear to us, he took the time to explain in detail and also cut out the jargon talk. So for that I am extremely grateful.

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Unable to find a mortgage through my bank.

How has Paul Steggle helped you?

Paul quickly understood my circumstances. He set out how he hoped to help me in a straightforward way. Paul was very professional, efficient, courteous and understanding. I felt very comfortable dealing with Paul and have already recommended him to a work colleague.

Have you seen the outcome you were hoping for?

Yes, i have been offered a mortgage at an excellent rate.

What could they have done better?

I can think of nothing that could have been done better. A faultless service.

First impression from a user who is not yet a client

April, 2016

Overall

Please provide a brief comment about your experience with Paul

Paul was extremely helpful, polite and professional His advice was exactly what I needed and would recommend his services

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Paul Steggle helped you?

Mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To change my mortgage.

How has Paul Steggle helped you?

Help to find me the right option for me.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have been a customer of Foxgrove Associates for many years they look after all my financial matters and Paul Steggle is part of the team.

How has Paul Steggle helped you?

I am retired and my fixed rate mortgage was coming to the end of its terms and required expert advice as to how to proceed with my mortgage options and Paul gave me excellent advice and the reasons supporting the advice provided.

Have you seen the outcome you were hoping for?

Yes I have now received confirmation from the mortgage company that Paul R comedies confirming my fixed term mortgage and rate.

What could they have done better?

My only comment would have been to highlight if they were any advantages or not for paying off lump sums and how that would benefit or not the term and the repayments

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Paul Steggle helped you?

Yes. Paul was excellent and went above and beyond to ensure that we achieved what we wanted.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Needing a remortgage.

How has Paul Steggle helped you?

Provided me with a number of options and advice tailored to my own personal circumstances.

Have you seen the outcome you were hoping for?

Yes. Paul handled all the paperwork on my behalf and kept me abreast of progress.

What could they have done better?

Nothing. Service was perfect!

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We looked at two significant mortgage investments and needed confidence we were selecting the right products.

How has Paul Steggle helped you?

Paul spent a lot of time and attention understanding our situation, researching the best products, explaining our different options and chasing the mortgage company to push for swift exchange of contracts.

Have you seen the outcome you were hoping for?

Definitely. We will look to use Paul in all future mortgage assessments.

What could they have done better?

Nothing we can think of. Paul made it a very straightforward experience.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgages.

How has Paul Steggle helped you?

Paul has helped us secure a couple of mortgages.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

Nothing - very happy with everything.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Circumstances beyond my control made it necessary for me to move house, for which I needed a mortgage. Because of my age the usual sources were not available to me.

How has Paul Steggle helped you?

Paul understood my needs completely and guided me through the complex issues involved. The resulting arrangements perfectly suit my needs.

Have you seen the outcome you were hoping for?

Absolutely - I'm now living in my new home.

What could they have done better?

Nothing could have been better done.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Parent was looking to release some cash.

How has Paul Steggle helped you?

He understood what was required and gave us the best advice. It was a very smooth transaction from beginning to end.

Have you seen the outcome you were hoping for?

Yes, Paul made this a very painless process.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging to fund an extension.

How has Paul Steggle helped you?

Found the best mortgage deal and arranged the remortgage.

Have you seen the outcome you were hoping for?

Yes. New mortgage in place.

What could they have done better?

Nothing I can think of.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our existing mortgage was coming to an end and we needed to renew it.

How has Paul Steggle helped you?

Helped us find several mortgages over a 3 and 5 year period so that we could compare them. He also gave us advice and explained any differences between the mortgages.

Have you seen the outcome you were hoping for?

Yes. We now are paying a lot less then we were before so very happy with that.

What could they have done better?

No. Paul was very helpful and always available when we needed to speak to him. He was polite and informative and took care of everything. We now have lower monthly payments so are very happy with the service Paul provided.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have purchased 2 buy to let properties and required a mortgage for each property.

How has Paul Steggle helped you?

Gave excellent impartial advice and found suitable mortgages for both properties. Paul keeps in touch with regular updates.

Have you seen the outcome you were hoping for?

Yes, received good deals with quick turnaround and hassle free.

What could they have done better?

No suggestion...

Review from verified client

March, 2016

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an adviser?

A buy to let mortgage.

How has Paul Steggle helped you?

He was always on the end of the phone when I needed me. Clean and concise information. Nothing seemed to bother him. A reassuring and personal touch keeped me from worrying.

Have you seen the outcome you were hoping for?

I got the property I wanted in the time frame I wanted.

What could they have done better?

No the hole process was much easer than I expected.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was remortgaging my existing property.

How has Paul Steggle helped you?

Paul helped me find the best deal possible from all the different options available.

Have you seen the outcome you were hoping for?

Yes, I'm sure I have the right mortgage for my needs.

What could they have done better?

I don't believe there was any more that Paul could have done for me.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage.

How has Paul Steggle helped you?

Found us the best deal and reduced our monthly repayments substantially.

Have you seen the outcome you were hoping for?

Yes, we have now completed and was hassle free and very easy to do.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Trying to get a mortgage with difficult circumstances.

How has Paul Steggle helped you?

He persevered, explored all options and found us a mortgage deal, which we had begun to think was impossible!.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Paul couldn't have done anything better.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed to find a mortgage whilst still finalising a house sale as part of a marital break up.

How has Paul Steggle helped you?

Researched the best rates available and used his knowledge, network and influence to secure a great deal.

Have you seen the outcome you were hoping for?

Most definitely!.