Carol Smith

Carol Smith

Carol Smith Mortgage Services

Minimum mortgage: Any amount

0330 038 8940
Based in Runcorn
View location

Top Rated 2025
Verified since: November, 2019

5 out of 5

118 reviews


Checks carried out by VouchedFor

  • FCA status: Certified by Firm

    Last checked: 13 April 2025

    Carol is fully authorised under the FCA's Senior Managers & Certification Regime. A regulated Senior Manager has confirmed Carol's status

  • 17

    Recent Client Reviews

    Verified reviews: 100%

    Carol has received 17 client reviews in the past 12 months; 100% of these have been verified

  • Limited Mortgage Adviser

    Last checked: 04 November 2024

    Carol can advise across a limited set of mortgage products, which may be provided by companies Carol works with. This limitation may allow Carol to offer an improved service quality and lower fees, but it’s important you understand how these products compare with others available.

  • 1

    Qualifications Uploaded

    1 qualification certificate available to view

    Carol has added their qualifications to their profile. You can see them by clicking on the ‘qualifications’ tab below

  • Transparent Fees

    Fees not yet added

    Carol has not yet added their fees to their profile

  • 3

    Positive First Impressions

    100% of users who are not yet clients had a positive first experience with Carol

    100% of VouchedFor users have had a positive (4 or 5 star) first experience with Carol (based on 3 first impressions)

Checks carried out by VouchedFor

  • FCA status: Certified by Firm

    Last checked: 13 April 2025

    Carol is fully authorised under the FCA's Senior Managers & Certification Regime. A regulated Senior Manager has confirmed Carol's status

  • 17

    Recent Client Reviews

    Verified reviews: 100%

    Carol has received 17 client reviews in the past 12 months; 100% of these have been verified

  • Limited Mortgage Adviser

    Last checked: 04 November 2024

    Carol can advise across a limited set of mortgage products, which may be provided by companies Carol works with. This limitation may allow Carol to offer an improved service quality and lower fees, but it’s important you understand how these products compare with others available.

  • 1

    Qualifications Uploaded

    1 qualification certificate available to view

    Carol has added their qualifications to their profile. You can see them by clicking on the ‘qualifications’ tab below

  • Transparent Fees

    Fees not yet added

    Carol has not yet added their fees to their profile

  • 3

    Positive First Impressions

    100% of users who are not yet clients had a positive first experience with Carol

    100% of VouchedFor users have had a positive (4 or 5 star) first experience with Carol (based on 3 first impressions)

Hi I’m Carol! I have been a mortgage protection adviser now for over 14 years I have helped many people buy their first home, escape their lenders standard variable rates, raise funds for home improvements or purchase for investment. I also ensure that the right plans are in place if the worst should happen. I am based locally in Runcorn but can travel for appointment in surrounding areas including Widnes, Frodsham, Liverpool, Warrington and Northwich. The reason I love my job is the satisfaction in helping people achieve their dreams and there is no better feeling than when you ring to tell someone their mortgage has been approved. I love the complexity of cases and the problem solving that is often necessary and how every day is different. I have been married to my husband Stephen for the last 10 years and we have a cat called Tiggy who rules the roost! We love to travel and are working our way round a scratch the world map. I also love to cook in my spare time and having friends over for dinner. I aim to provide the ultimate mortgage services experience by delivering the highest standards. As your Mortgage and Protection Adviser I will assist you throughout the home buying, moving or remortgage process to ensure you receive the right guidance and advice. My commitment to you; - I am a mortgage professional and protection specialists. - I provide a level of service that cannot be obtained directly from the lender or comparison site. - I offer mortgage advice from a comprehensive panel of lenders and have access to some exclusive and semi exclusive mortgage deals. - I liaise with the lender, estate agent and solicitor to ensure deadlines are met. - I will help you buy your home...and keep it. My mortgage services include: First Time Buyers Home Mover Remortgage Buy to Let New Build Mortgages Equity Release Mortgages. Carol Smith Mortgage Services is a trading name of Just Mortgages Direct Ltd which is an appointed representative of the Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE Some buy to let mortgages are not regulated by the Financial Conduct Authority A lifetime mortgage is not suitable for everyone, and it is important to seek financial advice before taking any action. All other options available should be explored before choosing equity release. Interest is charged on both the original loan and the interest that has been added, the amount you owe will increase over time, reducing the equity left in your home potentially to nothing. Please discuss with your family and beneficiaries. Approved by The Openwork Partnership on 20/01/2025

Offers available through VouchedFor

Contact Carol through VouchedFor and your initial 1 hour meeting or phone call will be free of charge. You can use this to discuss your situation and find out whether you feel they are a good match for you.

£430,000 Consumer Protection

Your money is protected against bad advice by the Financial Ombudsman Service up to a maximum limit of £430k and by the Financial Services Compensation Scheme (FSCS) if the company goes out of business (in which case, limits may vary - see the FSCS website for more details).

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Adviser Disclaimer

Please note all advice is given based on the information passed to me at the time of the appointment. Paperwork will be required to prove your situation and allow me to get you the mortgage you would like.