Ian Moore

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers looking for a mortgage. Due to Covid the market was extremely difficult to navigate and we felt we needed advice.

How has Ian Moore helped you?

Ian found us a 90% LTV mortgage at a very competitive rate. He also talked us through the process and made the whole experience stress free.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

New house

How has Ian Moore helped you?

With mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There is nothing Ian could have done better fast and responsive and willing to go the extra mile to help us

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice.

How has Ian Moore helped you?

Provided excellent advice and support through the whole process. We had some last minute difficulties that required a fairly swift review and Ian carried this out as a priority enabling us to proceed with our house purchase.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No - always replied swiftly to enquiries and dealt with things in a very professional manner.

What were the circumstances that caused you to initially look for an adviser?

Looking for a new mortgage.

How has Ian Moore helped you?

Organnised my mortgage arrangements.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The service I received was excellent

What were the circumstances that caused you to initially look for an adviser?

Purchase of a new property.

How has Ian Moore helped you?

He advised me and set up an appropriate mortgage.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

We required independent advice in relation to arranging numerous mortgages including BTL products.

How has Ian Moore helped you?

Ian has now assisted us with arranging 5 mortgages over the last few years. He explains everything in a simple manner and even reviews products that are not available to him to ensure that you obtain the most suitable product at the most competitive rate.

Have you seen the outcome you were hoping for?

Yes, Ian has always offered a first class, efficient service.

What could they have done better?

We genuinely do not have any criticisms. Ian and Karen are friendly, professional and offer an excellent service. We have recommended them to numerous family and friends who have also advised us that they have received the same standard of service.

How has Ian Moore helped you?

I've used Ian to get two mortgages now and each time his service has been Excellent. The first mortgage that Ian sourced for me was a lifetime tracker mortgage which has proved to be so cheap I will never change it, I've not seen a better deal since. The 2nd mortage that Ian sorted for me was when I bought a 2nd home using my first home on a 'let to buy basis.' With no real deposit as such, it was by no means easy to secure a 2nd mortgage but Ian really persevered and did manage to find a lender that said Yes and so, I'm very grateful to him. He's always prompt, courteous and knows his products.

What could they have done better?

There's nothing that springs to mind, Ian was always quick and efficient.

How has Ian Moore helped you?

Ian provided expert help and was unfailingly accommodating and efficient. Will use again in the future.

How has Ian Moore helped you?

Offers a truly bespoke service. Ian has been exceptionally helpful in finding the right product for our re-mortgage, which will save us a considerable amount of money a month and future proof future payments.

How has Ian Moore helped you?

After having a nightmare 4 months trying to get a further mortgage sorted with my existing lender (dont ask) I had Ian Moore recommended to us by our accountant. My details were passed to him, he rang the same day and 48 hours later i basically had a mortgage! Fast, thorough, rings when he says he will ring, very knowledgable and unbelievably inexpensive. I would have complete and total confidence recommending Ian to any future applicant..

What could they have done better?

Absolutely nothing to improve on.

How has Ian Moore helped you?

Assesses your individual circumstance and finds products best suited to you. This is done in a very friendly and relaxed manner.

What could they have done better?

N/A

How has Ian Moore helped you?

Ian was very helpful from the start. He knows his business very well and was able to find an appropriate product for me, despite my financial situation being quite unique. He is knowledgable, friendly and approachable. Ian is more than willing to spend as much time as necessary to explain things, which for a first time Buy to Let customer, like myself, was very helpful.

What could they have done better?

I honestly can't think of anything.

How has Ian Moore helped you?

Ian is a great guy, puts the time and effort in even when things can be tricky with things like my age and different incomes. Would recommend to anyone.

How has Ian Moore helped you?

I have used Ian Moore for three mortgage products, two Buy-to-Let and one Offset mortgage. I found Ian very helpful, very pro-active with good advise regarding the product options available. In particular he gave me a very detailed illustration for the Offset mortgage. Further, due to my work commitments Ian was very flexible in seeing me outside of traditional office hours. I plan to use Ian again in the future.

What could they have done better?

The personal service is second to none and I really can't find any constructive advise to offer.

How has Ian Moore helped you?

We used Ian Moore to obtain our first mortgage and attached insurances. Found him to be very thorough and honest in obtaining all the necessary information from us to enable him to look for the best / affordable product for . He explained procedures and kept us updated re progress. Anything we did not understand he took time to explain in 'layman terms' so we completely understood details of the products being offered and buying. Ian was very upfront about any charges and timescales. We are definitely going to use him when our two year fixed rate is up for review

What could they have done better?

We can not think of anything that he could have done better.

How has Ian Moore helped you?

Ian was very organised and efficient in obtaining me a good value mortgage with minimal hassle.

What could they have done better?

N/A

How has Ian Moore helped you?

Explained products and gave brilliant advice

How has Ian Moore helped you?

found the best product to suit my requirements. communicated regularly and responded quickly to any queries. always returned phone calls even answered one call whilst he was out shopping. found him helpful on a number of occasions on various other matters.

What could they have done better?

in all of the dealings i've had with Ian Moore i don't have any constructive suggestions to give as all dealings with him led to a satisfactory result.

How has Ian Moore helped you?

Goes through everything line by line and answers any questions, in a way you understand rather than trying to confuse you which I have had with other Mortgage Advisers in the past, you don't feel under any pressure your appointment is for as long as it takes, always got time to explain everything you never feel you are being rushed would recommend this guy to family and friends.

What could they have done better?

Everything is 100%

How has Ian Moore helped you?

help me applied six mortgages this year. nice and professional adviser. works effiently and very patient on good price charged. he also has strong technical knowledge to help me in varies situation. highly recommend.

What could they have done better?

non

How has Ian Moore helped you?

Ian has helped with purchases of our previous properties and is now helping us whilst we look to move. Ian provides a quick and efficient service and we would happily recommend to anyone.

How has Ian Moore helped you?

Having used IM Mortgage Consultancy on 3 previous occasions I would have not gone anywhere else for advice when we purchased our latest property. Ian's attention to detail and communication skills were invaluable during our last mortgage transaction. His technical mortgage knowledge and awareness of meeting a deadline were essential in securing our forever home. I would not hesitate to recommend their services to anyone arranging a mortgage.

How has Ian Moore helped you?

Communication excellent Advising on your best suitable package as opposed to what is best for him

How has Ian Moore helped you?

I can only say this organization goes beyond what is expected with regard to their quality of service. In a difficult "Meet A Deadline" situation their principal, in particular, could not have been more helpful resolving a problem created by a very under efficient legal conveyancing firm.

How has Ian Moore helped you?

Ian arranged a Buy to Let further advance for me, Ian spoke to me prior to the appointment to advise me the exact documentation required which enabled an extremely smooth process. The funds were through within 2 weeks and I was very impressed by the overall Professional service from Ian, I was keep up to date at the various stages throughout the remortgage process. Ian is very approachable and easy to contact via phone or email and will respond to any queries very quickly. I have found Ian a pleasure to deal with and really appreciate his professional and most importantly his ethical approach when it comes to dealing with my finances.

What could they have done better?

None

How has Ian Moore helped you?

In a very challenging environment, Ian Moore's ability to source and process our mortgage was incredible. The speed, service level and attention to detail made the process seamless and as stress free as possible. I would and always do, recommend Ian's Company to anyone who is looking for mortgage's or other financial services assistance. I cannot recommend highly enough.

How has Ian Moore helped you?

As a first time buyer I was unsure of the process of obtaining a mortgage. Ian provided detailed advice, concise instructions and clear confirmation on which documents and information were required. He made the entire process easy to navigate and relatively painless.