Adele Forbes

Adele Forbes

West Yorkshire Money Limited

Reviewed for

Insurance and Protection ( 56 )

Mortgages ( 114 )

Pensions ( 2 )

Equity Release ( 6 )

Retirement income (annuities, drawdown) ( 1 )

Investments and Savings ( 1 )

Inheritance Planning ( 2 )

Financial Planning ( 2 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 4 )

£100k - £200k ( 2 )

Up to £50k ( 54 )

£50k - 100k ( 9 )

Review

by a verified client in West Yorkshire

3 days ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my home.

How has Adele Forbes helped you?

Adele advised me on the best mortgage for my personal circumstances and helped me secure a great deal in this difficult economic climate.

Have you seen the outcome you were hoping for?

Yes, it has been very difficult to get the mortgage I wanted but I am very happy with the outcome.

What could they have done better?

Nothing, Adele was fantastic throughout, exploring many different options to get the right one for me.

Adele:

Thanks Alex
Review

by a verified client in West Yorkshire

a month ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Wanted to remorgage

How has Adele Forbes helped you?

Adele helped me get the cheapest remoarge

Have you seen the outcome you were hoping for?

Yes very happy

What could they have done better?

Nothing at all

Adele:

Thanks Les
Review

by a verified client in South Yorkshire

3 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Struggling with previous adviser's

How has Adele Forbes helped you?

She explained everything in simple terms

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing, the best mortgage advisor money can buy

Adele:

thanks
Review

by a verified client in South Yorkshire

3 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We had previously had another advisor that had told us we had a mortgage and in the end we never did. Adele was recommended to us by my partners work colleague and told us more in one phone call than our previous advisor ever did.

How has Adele Forbes helped you?

She told us to hold off buying a house until a specific date as my credit score was holding us back, when we came back to her we were straight on it and within days she had our mortgage in principle sorted for us.

Have you seen the outcome you were hoping for?

Absolutely

Adele:

thank you
Review

by a verified client in West Yorkshire

4 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Adele Forbes helped you?

Adele got me a great deal on a remortgage and sorted me out some new life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, both Adele and Gina have been excellent and very helpful

Review

by a verified client in Flintshire

6 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We originally had a different adviser but they were not very helpful or honest. We were recommended Adele by a friend. From start to finish we have had quality advice, customer care and support in applying for a mortgage that suited us from Adele and her team.

How has Adele Forbes helped you?

Adele has provided excellent customer service, found a fantastic mortgage for us and all within a week!

Have you seen the outcome you were hoping for?

Yes, Adele has managed to get a high street mortgage with excellent rates within our price bracket. We couldn’t have asked for more!

What could they have done better?

Nothing. Adele has been fantastic and super speedy so that our chain didn’t suffer and process of selling and buying could continue.

Adele:

Thanks Nicola
Review

by a verified client in West Yorkshire

7 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time buyer purchasing a house

How has Adele Forbes helped you?

Adele talked us through every step as we were starting from scratch, she provided lots of information and was extremely quick and responding whenever we needed anything! She found us the best rates and got us a mortgage all very quickly and smoothly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Adele:

Thanks Ellen :)
Review

by a verified client in West Yorkshire

8 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Our mortgage agreement rate of interest was coming to an end so we needed to renegotiate a new deal.

How has Adele Forbes helped you?

She looked around for a favourable rate for us.

Have you seen the outcome you were hoping for?

Yes we have seen the outcome we were looking for.

What could they have done better?

Nothing.

Adele:

Thanks Tabitha :)
Review

by a verified client in Cheshire

8 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I left my previous home due to circumstances beyond my control, it was repossessed and there was an outstanding debt to be repaid

How has Adele Forbes helped you?

Adele has kept me sane and sourced the best mortgage to suit our needs. They have persevered even though our case was difficult.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing they have been amazing

Review

by a verified client in West Yorkshire

8 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise and purchase of a property

How has Adele Forbes helped you?

Adele and her team were more than helpful. They offered great advise and the service was very quick making it a very easy process. They went above and beyond to aid me in the purchase of a property and mortgage advise. I would highly recommend using them.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Paid for my deposit

Adele:

Thanks Adam :)
Review

by a verified client in West Yorkshire

9 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage & buy out

How has Adele Forbes helped you?

Used Adele for over 6 years, remortgage offer accepted in 5 working days!

Have you seen the outcome you were hoping for?

Absolutely yes

What could they have done better?

Nothing

Adele:

thanks
Review

by a verified client in West Yorkshire

9 months ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buying ex partner out of current mortgage.

How has Adele Forbes helped you?

Adele not only got me the best rate possible but also from start to finish offered support and advise along the way and my mortgage offer was excepted within 5 days.

Have you seen the outcome you were hoping for?

Yes !

What could they have done better?

Absolutely nothing!

Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage after been on interest only for years needed to get back on a repayment mortgage.

How has Adele Forbes helped you?

I was cold called and offered a mortgage deal that was not great over a really long term. I got incontact with Adele and told her my situation she was able to get me a much better deal that was better for me financially. Everything went though quickly and smoothly and I was well informed throughout. I have been very happy with the service I received and will be using Adele in the future.

Have you seen the outcome you were hoping for?

Yes my new mortgage and protection cover is complete.

What could they have done better?

Nothing

Review

by a verified client in Cheshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage fixed rate coming to an end

How has Adele Forbes helped you?

Adele has been able to secure a suitable fixed rate for my next mortgage.

Have you seen the outcome you were hoping for?

Apart from the increased rates (which I know Adele has no control over), she has advised me appropriately and will continue to monitor the rates until my change over date occurs!

Adele:

Thanks Karina :)
Review

by a verified client in Merseyside

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Previous experience with Adele. First class service.

How has Adele Forbes helped you?

Got me a great rate in a strained market. Honest opinion and dealt with our expectations professionally and efficiently.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All good no issues

Adele:

thanks Brian
Review

by a verified client in Essex

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Adele Forbes helped you?

She has secured me a good deal on a remortgage a short notice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she was excellent

Adele:

Thanks
Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

mortgage advice

How has Adele Forbes helped you?

helped with new mortgage product

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing- easy to get in contact and communicate well

Adele:

Thanks Alice
Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were coming to the end of our mortgage deal so were wanting to remortgage and consolidate some debt.

How has Adele Forbes helped you?

Adele has found us a really competitive product that allows us to shorten our mortgage term whilst consolidating some debt. Great communication and the process is kept really simple. Having used Adele five years prior and recommending her to friends and family we knew we could put our trust in Adele again.

Have you seen the outcome you were hoping for?

Yes

Adele:

Thanks Rebecca
Review

by a verified client in Cambridgeshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

So many rates out there, I needed advise that would best suit me. 8

How has Adele Forbes helped you?

She has managed to find me my best deal with my circumstances.

Have you seen the outcome you were hoping for?

Yes itvsuits me for now.

What could they have done better?

All my needs met.

Adele:

thanks
Review

by a verified client in South Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were recommended Adele for our mortgage advisor needs

How has Adele Forbes helped you?

Adele has been amazing from start to finish. She has helped save us money in our house buying process and explained the process so we could understand which allowed us to make more informed choices. Adele kept us up to date with the progress and even found us a better mortgage rate last minute. She has been a great advisor and gave us around the clock support.

Have you seen the outcome you were hoping for?

Yes, we are now heading towards the end of the process and are excited to move into our house which Adele helped us secure.

What could they have done better?

Absolutely nothing! Great service!

Adele:

Thank You
Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I have used Adele a number of times and she has always been great.

How has Adele Forbes helped you?

Re-mortgage my lettings property

Have you seen the outcome you were hoping for?

Yes, under the current climate she went above and beyond to get the best deal

What could they have done better?

Nothing

Adele:

Thanks Craig
Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Adele was recommended to us by a family member when looking to renew our mortgage deal.

How has Adele Forbes helped you?

Adele has secured us a great mortgage deal and provided advice on insurances saving us time and money.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, the service is very efficient

Adele:

Thanks Wendy
Review

by a verified client in South Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

To secure the best deal available with the current market

How has Adele Forbes helped you?

Their knowledge and efficiency is second to none, outstanding service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

thanks Tracey
Review

by a verified client in South Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Adele Forbes helped you?

In every way possible when it comes to buying a house and everything you need to go with it!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, fast, speedy and helpful responses.

Adele:

Thanks
Review

by a verified client in West Yorkshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Needed help re mortgaging

How has Adele Forbes helped you?

Found us the best rate possible

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Katie
Review

by a verified client in Cheshire

a year ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Ease of researching the market

How has Adele Forbes helped you?

All I had to do was supply Adele with my open book of concerns and problems and she took ownership of the rest, she has researched the market for a lender to match my needs today and in the coming few years and taken ownership of every key step in the process, her team especially Gina are there for you when you need them and always open, honest and transparent and more importantly treat you with respect and assurance even on the days you may be feeling worried about something.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, there portal is the best I have ever used as a customer, easy and simple to use and keep on track

Adele:

Thanks Irene
Review

by a verified client in London

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time buyer.

How has Adele Forbes helped you?

Adele and Gina have been really helpful throughout, their customer service is excellent and they go above and beyond to help and support you through the process. Both Adele and Gina are not only very good at what they do but are also very personable at the same time!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Adele:

Thanks Lauren
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

house purchase following termination of tenancy.

How has Adele Forbes helped you?

gave me advise as to how much i could borrow, what the approx monthly costs would look like. liaised with bank, arranged solicitor and house insurance.

Have you seen the outcome you were hoping for?

yes. mortgage offer received.

Adele:

Thanks
Review

by a verified client in Flintshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were looking at either later life mortgage or equity release.

How has Adele Forbes helped you?

Adele talked us through all our options, and gave us excellent advise, clearly and concisely on what product was best suited for our needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cannot fault them on anything, the service was excellent throughout.

Adele:

Thanks
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage was due for renewal and we wanted to incorporate our help to buy loan

How has Adele Forbes helped you?

Found us the cheapest deal on the market and guided us through the process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Claire
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Property purchase

How has Adele Forbes helped you?

Adele has taken the lead and kept everything moving forward Highly recommended

Have you seen the outcome you were hoping for?

Yes

Adele:

Thanks
Review

by a verified client in Cheshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

When we first moved house, Adele arranged our life insurance policy, prior to this we had never considered critical life or thought that it was important.

How has Adele Forbes helped you?

If it hadn’t of been for Adele’s excellent knowledge and advice we would be in a finance mess now. After a diagnosis of life changing cancer we have been able to claim on the critical life insurance that Adele arranged for us.

Have you seen the outcome you were hoping for?

Adele helped us during a very difficult and chalky time to ensure that our claim was successful.

What could they have done better?

Nothing !

Adele:

Thank you ?
Review

by a verified client in Manchester

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Moving house five years ago, now re-mortgage.

How has Adele Forbes helped you?

Original mortgage, re-mortgage, house insurance and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

NA

Adele:

thanks Steph
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I wanted a mortgage advisor as I'm a first time buyer and needed advice

How has Adele Forbes helped you?

Adele has been amazing talked us through everything in great detail every step of the way he knowledge in this industry is awesome and I would recommend Adele to anybody many thanks to you Adele and your team ?

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing everything has been brilliant

Adele:

Thanks Jonathan
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was purchasing my first house

How has Adele Forbes helped you?

Adele has made the whole process really easy to understand which I needed as a first time buyer and has had everything happen extremely fast, including replying to all questions I have had.

Have you seen the outcome you were hoping for?

Yes, she has exceeded my expectations in every area

What could they have done better?

Nothing

Adele:

Thanks Jonathan
Review

by a verified client in Cambridgeshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home and needed mortgage advice.

How has Adele Forbes helped you?

Adele has helped us to get a great mortgage rate, to understand both mortgages and the general process of buying a house. She has also helped us get protection and insurance.

Have you seen the outcome you were hoping for?

Yes, we have.

Adele:

Thanks Emily
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Adele Forbes helped you?

By finding us a great remortgage offer and a massive help in understanding what is what from start to finish

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't think much better could have been done

Adele:

Thanks Steve
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We knew finding a mortgage wouldn't be easy but Adele and Gina worked their magic and hey presto....we are buying a house!!! This process would have been impossible without them. We could not be happier...thank you!

How has Adele Forbes helped you?

To find a mortgage

Have you seen the outcome you were hoping for?

Yes

Adele:

Thank you ?
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Value

Service

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were renting and were in a financial position to purchase a house.

How has Adele Forbes helped you?

Adele has helped throughout the whole process of applying for mortgage. She explained the process in detail and answered any questions we had thoroughly. She gave us good and honest advice where necessary.

Have you seen the outcome you were hoping for?

Yes, we have been accepted for a mortgage in a quick amount of time.

Adele:

Thanks
Review

by a verified client in South Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Original mortgage when purchasing new home

How has Adele Forbes helped you?

Extremely patient and has achieved two great fixed term deals for me. Took her time to explain everything and I had very little to do.

Have you seen the outcome you were hoping for?

Absolutely. Two very great deals for me and my family.

What could they have done better?

Nothing. Fabulous service.

Adele:

Lovely comments - Thanks Louise :)
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

High mortgage rates with current mortgage provider.

How has Adele Forbes helped you?

Adele has been amazing so friendly and helpful and quick and efficient with supporting me with my mortgage needs.

Have you seen the outcome you were hoping for?

Yes Adele managed to find me a great mortgage deal 2% less than with my current lender

Adele:

Thanks ?
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We went to Adele for advice about remortgaging prior to our current fixed mortgage ending due to rising interest rates

How has Adele Forbes helped you?

Adele spent the time discussing options with us and exploring different products and rates and balancing that against our penalty for ending our mortgage early. When we decided to proceed with remortgaging Adele went absolutely above and beyond to get our application through extremely quickly and continued to offer support throughout the whole process.

Have you seen the outcome you were hoping for?

Yes, we couldn't have asked for more from Adele and we have now refixed just before the further interest rate increases.

Adele:

thanks Lucie
Review

by a verified client in Cheshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Looking for a buy to let mortgage due to the rising bank rates

How has Adele Forbes helped you?

Secured a new mortgage within 4 days of approaching her for help

Have you seen the outcome you were hoping for?

Yes - awaiting solicitors to complete for switchover to take place but I have a new mortgage on a decent rate for a fixed term!

Adele:

Thanks Helen
Review

by a verified client in South Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Adele and the team helped us with our mortgage last year, so I spoke to them this year to helped us get a secured loan to do work on the house

How has Adele Forbes helped you?

Adele sorted a secured loan for our home renovation, it was stress free as she took care of all the paperwork and was the perfect middle person

Have you seen the outcome you were hoping for?

Yes without a doubt, we couldnt have asked for better help

What could they have done better?

Nothing they where just perfect

Adele:

Thanks Fay
Review

by a verified client in West Yorkshire

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Review of life policy.

How has Adele Forbes helped you?

Reviewed previous policy and noted that the benefit on income protection would have never had paid out as I'm self-employed.

Have you seen the outcome you were hoping for?

Superior policy with total cover on income protection that would pay out based on my earning! Just superb!!

What could they have done better?

Nothing, just absolutely held my hand from start to finish.

Adele:

Thank you
Review

by a verified client in Merseyside

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My partners mom used to work with Adele, said she was the best in the business

How has Adele Forbes helped you?

Adele has helped out with everything, sorting a mortgage, home insurance, life insurance, and sorting loads of help and support for us

Have you seen the outcome you were hoping for?

Absolutely we have had the mortgage approved and all our searches and insurance rates are great

What could they have done better?

Nothing at all

Adele:

Thanks Rich
Review

by a verified client in Merseyside

2 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buying a new home

How has Adele Forbes helped you?

Adele has gone above an beyond explaining and helping get the best deal and outcome for our Mortgage application.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Kate
Review

by a verified client in South Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I wasn't sure how to apply for a mortgage.

How has Adele Forbes helped you?

Adele has helped with everything from start to finish

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Noting

Adele:

thanks Ashlea
First impression

by a VouchedFor user

3 years ago

Overall

Please provide a brief comment about your experience with Adele

Informative very experienced And will explain the details

Adele:

Thanks
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Me and my partner are first time buyers and we didn't know where to start.

How has Adele Forbes helped you?

Adele and her team at West Yorkshire Money have been there for us every step of the way in helping us getting our mortgage approved. We have definitely picked the right mortgage advisor, we would recommend Adele to anyone in our situation. Adele and her team have made this process very stress free and everything has been dealt with in a very professional and timely manner.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

N/A

Adele:

Thanks Amy
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I had wanted to remortgage early so i could take advantage of the low rates at the moment rather than waiting until the end of my current deal as I thought the rates would be much higher by then.

How has Adele Forbes helped you?

Adele looked at different lenders and helped find a fixed rate that we were more than happy with and also helped where our previous lender would not due to us having claimed furlough in the lockdown.

Have you seen the outcome you were hoping for?

yes. Adele has secured us a 5 year fixed deal with the exact repayments we were looking for and all within a week.

What could they have done better?

Nothing.

Adele:

Thanks Mark
Repeat review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

This review is a follow-up review from a client who left a review previously.

How has Adele Forbes helped you since your last review?

I am in a better financial position after using Adele.

Adele:

Thanks Amanda
Review

by a verified client in South Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgaging for help to buy pay off

How has Adele Forbes helped you?

In every aspect - she has been honest and upfront the whole process and helped with every step.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review

by a verified client in Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I required a but to let mortgage

How has Adele Forbes helped you?

I needed an aip quickly as I had an offer accepted by a builder, Adele pulled out all the stops and I had this within 24 hours, (this meant her working on a Sunday) Thanks Adele

Have you seen the outcome you were hoping for?

Yes, aip received and application submitted within 24 hours

Adele:

Thanks Louise
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a house after divorce.

How has Adele Forbes helped you?

Adele has aquired me a shared ownership mortgage.

Have you seen the outcome you were hoping for?

Yes, I am able to purchase a new build property.

Adele:

Thanks Amy
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We tried to look for a mortgage with well know high-street lenders, unfortunately due to an unforeseeable issue with our credit scores we didn't qualify for a mortgage in principle from those lenders. Due to us needing it progressing quickly as we'd found a property we wanted, we looked for a financial advisor to assist with getting us the best deal for our circumstances.

How has Adele Forbes helped you?

Adele listened to our budget and what we needed from a mortgage. She was always available, responding to emails extremely fast to help us move things along. She found a mortgage within our budget and made the application process extremely easy. The deal she found us also included as cashback incentive which helped with the added cost of needing a mortgage advisor. I am a first time buyer and a lot of things are unknown to me, but Adele was very knowledgeable and always had time to respond to all the questions we had. We would recommend Adele to other people in our situation as there nothing that wasn't too much for her to help with.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing - very pleasant and stress-free process.

Adele:

Thanks guys, appreciate your honesty. Although I managed to get your application overturned by a lender and a cashback that covered most of my fee so I cant understand why you didn't score me well for value as you only had to pay £144 yourselves.
Review

by a verified client in North Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were looking to secure a new fixed rate when our existing term was coming to an end.

How has Adele Forbes helped you?

Adele was able to make the process quick and seamless.

Have you seen the outcome you were hoping for?

Yes

Adele:

Thanks Guys
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

To get a new mortgage

How has Adele Forbes helped you?

Adele found us the mortgage we were looking for

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing everything been great

Adele:

Wow thanks Paul :)
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My mortgage was coming to an end and was unsure if I would be able to get another so I knew that if I had a mortgage advisor it would give me the best chance to remortgage my property.

How has Adele Forbes helped you?

Adele has been amazing throughout this process due to my difficult circumstances and lack of knowledge of mortgages. She's explained everything I needed to know and do (in simple terms so that I understood) I wouldn't have been able to do it on my own so huge thank you Adele.

Have you seen the outcome you were hoping for?

Yes

Adele:

Thanks Sam
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Adele Forbes helped you?

Remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Sarah
First impression

by a VouchedFor user

3 years ago

Overall

Please provide a brief comment about your experience with Adele

Very helpful went above & beyond to help me out & felt a very personalised service was gives

Adele:

Thanks Sarah
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Looking for a better mortgage deal

How has Adele Forbes helped you?

Helped finding a mortgage deal saved us money and knocked of time on our mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Neil
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

1 Mortgage 1 Buy to Let mortgage

How has Adele Forbes helped you?

Adele has given me an insight to both types of mortgages. She has helped and supported in picking the right mortgage for me and my wife.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing!

Adele:

Thanks Alexis ?
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Adele Forbes helped you?

In every way possible

Have you seen the outcome you were hoping for?

Certainly have

What could they have done better?

Nothing

Adele:

Thanks Sam
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Application for a new mortgage.

How has Adele Forbes helped you?

Directed us to a lender despite our less than perfect credit history

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Adele:

Thanks Fay ☺️
Review

by a verified client in North Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

we were in the final 2 years of our current mortgage and looking for a remortgage to include debt consolidation.

How has Adele Forbes helped you?

Tailored deal with a lender who catered for our circumstances

Have you seen the outcome you were hoping for?

Yes! From first meeting to completion 6 weeks, affordable payment, very efficient service and so helpful! We were also able to take up life insurance/income protection based on Adele's recommendations to fit our circumstances.

What could they have done better?

Nothing! Would highly recommend to anyone!

Adele:

Thanks Sharon
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My son wanted to get a Mortgage to move out of the family home and live with his girlfriend.

How has Adele Forbes helped you?

Within a week she had found him a mortgage in principle and he knew exactly how much they could get and so they knew what price bracket they could go up to when looking for a new home.

Have you seen the outcome you were hoping for?

Yes, my son has now left home and is living in his new house.

What could they have done better?

Probably not, Adele knew exactly how to handle Thomas and his many questions.

Adele:

Thanks Debs
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Purchase of new house

How has Adele Forbes helped you?

In every way

Have you seen the outcome you were hoping for?

Yes, and then some

What could they have done better?

They couldn’t have done any better

Adele:

Cheers Sam
First impression

by a VouchedFor user

3 years ago

Overall

Please provide a brief comment about your experience with Adele

Using Adele was superb, she was concise and did what she needed to do and was able to answer any questions asked which put our minds at rest. Thank you for your assistance :)

Adele:

thanks Fergus
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I contacted Adele when I put my house on the market as I needed to know my buying options going forward. From first contacting Adele and her team I had a MIP within 48 hours.

How has Adele Forbes helped you?

Adele sourced a new mortgage for me at an extremely competitive rate and the whole process was done professionally and quickly.

Have you seen the outcome you were hoping for?

Yes, my move is progressing as I planned thanks to Adele and her team.

What could they have done better?

Nothing as I rate them 10/10 for service.

Adele:

Thanks Lisa
Review

by a verified client in West Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was told to use one from a friend

How has Adele Forbes helped you?

Sorted out my remortgage

Have you seen the outcome you were hoping for?

Yes I’m very pleased and I’m saving money too

What could they have done better?

Nothing

Adele:

Thanks Neil
Review

by a verified client in Flintshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Adele Forbes helped you?

Adele sourced an amazing interest rate, gave sound advice on achieving the best deal and also assisted with finding appropriate life cover. Even after finding an initial deal she continued to search and found an even better offer. Her dedication and commitment is second to none. I felt in safe hands right from the start and would never use anyone else! The process was hassle free and Adele took me through it step by step. Thank you for all your time and patience !!

Have you seen the outcome you were hoping for?

The outcome exceeded my expectations with a lower interest rate and lower monthly repayments than I ever expected

What could they have done better?

Nothing- service was efficient, professional and advice spot on.

Adele:

Thanks Emma
First impression

by a VouchedFor user

3 years ago

Overall

Please provide a brief comment about your experience with Adele

Gave us the news that our dreams could be a possibility

Adele:

thanks Jonathan :)
Review

by a verified client in East Riding

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Adele Forbes helped you?

Found me a new mortgage and release equity

Have you seen the outcome you were hoping for?

Yes

Adele:

thanks Sam
Review

by a verified client in London

3 years ago

Overall

Advice

Value

Service

What were the circumstances that caused you to initially look for an adviser?

Complex mortgage requirements

How has Adele Forbes helped you?

Adele had a knowledge of the market and recommended a number of products that were suitable to cover my needs.

Have you seen the outcome you were hoping for?

Absolutely got the right outcome!

What could they have done better?

No - these guys are the best!

Adele:

Cheers Rob ?
First impression

by a VouchedFor user

3 years ago

Overall

Please provide a brief comment about your experience with Adele

Adele is great. She is very efficient and keeps you up to date with every process and gives advice you can trust.

Adele:

Thanks Sam ☺️
Repeat review

by a verified client in South Yorkshire

3 years ago

Overall

Advice

Service

Value

This review is a follow-up review from a client who left a review previously.

How has Adele Forbes helped you since your last review?

Been on hand for any queries and helped us source affordable insurance

Adele:

Thanks Ian ☺️
Review

by a verified client in Staffordshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Adele Forbes helped you?

Adele helped us Massively, we could not of asked for a better service the whole team where brilliant. Adele worked endlessly to find me a Mortgage even though my credit rating isn’t great, today we have completed and moved in to our new house. Always there to answer calls and if busy helping other clients always lets you know and returns calls. Fantastic company and a very talented broker with endless experience We would like to thank all at West Yorkshire Money

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing did everything stated

Adele:

Aw - what a lovely review ???
Review

by a verified client in North Yorkshire

3 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We required a mortgage

How has Adele Forbes helped you?

Adele worked very hard to get us a fantastic mortgage deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Adele:

Thanks Stacie
First impression

by a VouchedFor user

4 years ago

Overall

Please provide a brief comment about your experience with Adele

Being a first time buyer, Adele was great at explaining all the processes to me and ensured that everything was chased up and completed on time! I would recommend West Yorkshire Money to anyone who was looking at buying a property!

Adele:

Thanks Emily
First impression

by a VouchedFor user

4 years ago

Overall

Please provide a brief comment about your experience with Adele

We contacted WYM for a mortgage request and Adele was very slick and streamlined in dealing with this. Thank you Adele :)

Adele:

thank you
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Moving house to a quirky property that we couldn’t have sorted ourselves

How has Adele Forbes helped you?

Found lenders that specialise in the type of property we were buying and got us to mortgage offer.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No they were great, listened to our needs and advised us for what was best!

Adele:

thank you
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed advice on remortgaging and Adele was extremely helpful, she understood my situation and listened to what I needed to do,

How has Adele Forbes helped you?

Adele secured a mortgage offer and kept in touch throughout the process.

Have you seen the outcome you were hoping for?

Yes, I am extremely happy with the outcome.

What could they have done better?

Nothing, I was made to feel welcome and was assured by Adele’s professionalism.

Adele:

Thanks Amanda
First impression

by a VouchedFor user

4 years ago

Overall

Please provide a brief comment about your experience with Adele

Adele called me within the day of my initial enquiry, she was extremely clear and understood what I was wanting. I have a further appointment with Adele to discuss options.

Adele:

Thanks Amanda
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Declined for loan to convert garage so decided to try and remortgage so we could release some money to do the conversion

How has Adele Forbes helped you?

Managed to remortgage, release a lump sum of money and got us a cheaper interest rate that the original. Meaning we're paying less a month now.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review

by a verified client in Lancashire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was going through a divorce and wanted to buy my ex husband out of the house and I had two other financial advisors but they couldn't help me get a mortgage.

How has Adele Forbes helped you?

I contacted Adele and within a day Adele had found me a mortgage she helped and supported me giving me fantastic advice all the way through, Adele was always in touch keeping me updated with everything.

Have you seen the outcome you were hoping for?

I definitely have I now own my family home.

What could they have done better?

Nothing

Adele:

Thanks Kerry
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were remortgaging our own house to add an extension and also buying a second property to renovate

How has Adele Forbes helped you?

She helped by quickly sorting us the correct mortgages efficiently and quickly. Always keeping us informed and up-to date.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There’s was nothing that could be done better. We will continue to use Adele for future purchases on properties we intend to buy

Adele:

Thanks Sarah
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase my first home ?

How has Adele Forbes helped you?

Adele found an affordable mortgage that suited my income and guided me throughout the whole process. She helped me believe in myself! I couldn't of wished for anyone better!

Have you seen the outcome you were hoping for?

Yes I have found everything I have hoped for with my new home! It is a dream come true!

What could they have done better?

Nothing!

Adele:

thanks Chey.
Review

by a verified client in East Riding

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed to reduce my mortgage payments and sought a new and better deal

How has Adele Forbes helped you?

Adele was brilliant and really quick at getting me a deal

Have you seen the outcome you were hoping for?

Yes I’m very pleased

What could they have done better?

Nothing, Adele was superb

Adele:

thanks
First impression

by a VouchedFor user

4 years ago

Overall

Please provide a brief comment about your experience with Adele

Adele was very helpful with my

Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My partner and I when combined had a poor credit score due to past circumstances, we knew we would struggle to find a mortgage ourselves and hoped that an advisor would be able to help us.

How has Adele Forbes helped you?

We were first time buyers with very little knowledge of the sector, especially with the barriers that Covid-19 would bring us. All we knew was that we had saved the deposit during the beginning of the first lockdown and that was it. Adele straight away informed us of all the information we needed in the easiest way for us to understand. On top of our lack of knowledge in this area, all the communications were via email and telephone, now this form of communication can prove difficult but Adele would always get back to us, keeping us up to date so we had nothing to worry about. We were not the easiest couple for Adele to find a mortgage for, after applications to 4 lenders we finally got an offer that we know is the best we can get and one we never would have got without Adele and her team! We will 100% be using West Yorkshire Money in the future and we cannot thank them enough for not giving up on us!

Have you seen the outcome you were hoping for?

We have just moved into our new property, paying less each month than we did before renting. We cannot be happier with the outcome than what we are right now!

Adele:

Thanks Amy
Review

by a verified client in Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase a property as a first time buyer.

How has Adele Forbes helped you?

Adele and her team were fantastic in guiding me through the world of mortgages and insurances. Given i was a first time buyer and with the current climate of Covid and uncertainty surrounding furlough, Adele gave a personalised service by working on products pertinent to my position and requirements, resulting in me eventually capturing my forever home.

Have you seen the outcome you were hoping for?

Absolutely! I have been able to get on the property ladder and land the ideal home for me and my children.

What could they have done better?

In all honesty, Adele and her team performed brilliantly and i really couldn't have asked for anything more. Always on hand to answer every question i had along with being very informative and helpful in navigating me through the whole process.

Adele:

Thanks Phyl
Review

by a verified client in South Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We have used Adele twice now, initially as first time buyers and 4 years later to buy our second property.

How has Adele Forbes helped you?

Adele looked after all aspects of the mortgage, protection and insurance.

Have you seen the outcome you were hoping for?

Yes, great rates and brilliant service.

What could they have done better?

Everything was great.

Adele:

Thanks Ash
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time home buyers with a deadline being 5 months pregnant on my first appointment with Adele.

How has Adele Forbes helped you?

Adele was amazing, took all the stress away from us. Explained the process of finding a mortgage and dealt with sellers estate agent. Adele helped with the process throughout by giving us options of solicitors, mortgages and even life insurance.

Have you seen the outcome you were hoping for?

Yes - from putting a offer in on the house, to receiving the keys it has only taken 11 weeks during a global pandemic. I am very pleased that we are in the new house within 11 weeks as I was worried regarding moving house with a new born child.

What could they have done better?

Nothing, Adele worked within an amazing and fast timescale. I would recommend Adele to anyone moving house or in need of a financial adviser.

Review

by a verified client in West Yorkshire

4 years ago

Overall

Value

Service

Advice

What were the circumstances that caused you to initially look for an adviser?

Looking for a better rate.

How has Adele Forbes helped you?

Adele helped me to get a better rate on my current mortgage deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

Adele:

Thanks
Review

by a verified client in South Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Needed a first time buyer mortgage

How has Adele Forbes helped you?

After 16 months waiting for my new build home to be built I came to the realisation that no one cares more about getting you sorted for your new home than yourself... until i met Adele. we have had an offer previously arranged by Adele that ended up running out because of delays on the build. Adele has kept me up to date the whole way, re arranged me a new mortgage almost 12 months later and because she is so on the ball, it was hassle free and at no extra cost because she understood how messed around we had been by the builders. im not the easiest of people to deal with and tend to pester. Adele made me feel so well informed and always responded to queries when I had them. I wouldnt use anyone else or recommend anyone else when looking for a mortgage. arranged during a pandemic and with my credit being less than perfect, I dont know how she does it.

Have you seen the outcome you were hoping for?

Yes. More so than I expected.

What could they have done better?

She couldnt have been more perfect. Always replied to emails and calls promptly, always found the best solution for my situation. I cant praise her enough

Adele:

Thanks ?
Review

by a verified client in South Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First Time buyer for a mortgage.

How has Adele Forbes helped you?

Brilliant mortgage advice, listened to everything and was not pushy whatsoever. Adele had several contingencies when things didn't go as planned and always had a back up plan!

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

None.

Adele:

Thank Bill :)
Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We searched for a mortgage advisor to assist in buying a property, we had seen some of Adele's reviews on Facebook over the past year or so, which are all very good so we booked an initial consultation with her. On our initial consultation, she was very friendly, put us at ease, discussed what our requirements were and gave us plenty of information.

How has Adele Forbes helped you?

Adele helped us in so many different ways. Our case for the mortgage was not straight forward as we put our offer in just before the covid lock down. She helped us by liaising with the banks, solicitors and estate agents. She provided the best information and plans on how to take our case forward. She had our best interests in mind continuously and went above and beyond her role to help us. She has also arranged our buildings/contents insurance and life insurance. We cannot recommend Adele enough, although this was quite a stressful process she did everything she could to support us and ease the stress.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Honestly, nothing.

Adele:

Thanks Sarah :)
Review

by a verified client in Wrexham

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was purchasing my first property

How has Adele Forbes helped you?

Adele helped me find the best mortgage that was suitable for me, she also helped me with insurance and setting up a trust

Have you seen the outcome you were hoping for?

I have now moved into my property which was made very easy thanks to the help and advise I recieved from Adele

What could they have done better?

I dont feel she could of done anything better, Adele managed to get everything done through a difficult time with Covid 19 so I am more than happy with the service she provided

Review

by a verified client in West Yorkshire

4 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy a house within the next year and were keen to find out our position and eligibility so we could plan for the future.

How has Adele Forbes helped you?

Adele gave us confidence that we didn’t have to wait, a mortgage was something that was possible now. She got us a competitive rate, managed to find a cash back offer that covered her fee and there was six weeks between us offering on Feb property and completion. This was all despite one of us being on a contract with work that ends in January and right in the middle of the Covid 19 pandemic.

Have you seen the outcome you were hoping for?

And more! We didn’t expect to own our own house this year, and now we’re getting ready to move in!

Adele:

Thank you ?
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Was struggling to get a 3 person mortgage, I had been turned down by all the banks I am with and did not want to ruin my credit history buy continuing to apply with other banks.

How has Adele Forbes helped you?

she rang me up within a few hours of submitting a request form on her website and arranged a meeting. She explained everything she would do and the realities of obtaining a 3 person mortgage. Within less than 24 hours of the meeting I had an agreement in principle. 6 months on from this because of covid-19 we have just reached the competition date. During the past 6 months Adele has consistently been chasing up with the bank and solicitors to ensure competition was reached before the mortgage offer expired, could not of asked for a better mortgage broker.

Have you seen the outcome you were hoping for?

Yes definitely, she promised she could help me and even though a world pandemic she has maintained that promise, ending with me been a homeowner.

What could they have done better?

Honestly nothing. She has gone above and beyond to ensure everything was sorted.

Adele:

Thanks Luke :)
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase a home on my own after getting divorced.

How has Adele Forbes helped you?

Saw a property I wanted and Adele quickly sorted a mortgage principal the next day. I was so grateful that she went out of her way to get it sorted quickly. I would highly recommend her.

Have you seen the outcome you were hoping for?

Yes I have and it’s been a big help that Adele has sorted it all out.

What could they have done better?

There is not she could of done better especially in a Covid situation, she kept in touch even on a weekend which was really appreciated.

Adele:

Thanks Sonia
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My mortgage rates were coming to an end and Adele helped me find better rates even through the hard time of Covid-19.

How has Adele Forbes helped you?

She looked around for different rates and helped me get the best rate that suited my needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very helpful and always keeps in touch through out.

Adele:

Thanks Craig
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time buyer on property market.

How has Adele Forbes helped you?

Made everything simple for myself that has no previous experience in buying property. Really easy to contact at any time, and always willing to get in touch with me to explain stuff.

Have you seen the outcome you were hoping for?

Yes, I have since had a completion date arranged for my new house.

What could they have done better?

Nothing. I am fully satisfied with all services provided.

Adele:

Thanks Dan ?
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Adele Forbes helped you?

She helped with finding us a mortgage, solicitors, life insurance and home insurance.

Have you seen the outcome you were hoping for?

It took a bit longer than expected due to the COVID-19 pandemic but we got there in the end

What could they have done better?

I would have appreciated a bit more patience and understanding from adele with us being first time buyers. We knew nothing about house buying and we were learning as we were going.

Adele:

Thanks for the feedback.
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Fixed term ended on current mortgage

How has Adele Forbes helped you?

Re-mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The online Portal Questions can be repetitive and time consuming. I found myself putting the same info in more than once. Would be good if this could be streamlined so as not having to duplicate.

Adele:

Thanks
Review

by a verified client in Lancashire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Originally I needed a new mortgage, and then when it was time to remortgage Adele was there to find me the best deals.

How has Adele Forbes helped you?

Got me a great deal on a Remortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Adele:

Thanks Tim
Review

by a verified client in Cheshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Remortgage from a variable rate to a fixed rate at reduced interest rate to save money.

How has Adele Forbes helped you?

She arranged the remortgage my house. Got me great interest rate, therefore reduced the term of my mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

Adele:

Thanks Dave
Review

by a verified client in Flintshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Adele Forbes helped you?

Adele has advised me on products and guiding me through the process of purchasing a house

Have you seen the outcome you were hoping for?

it is ongoing

What could they have done better?

I have no comment, Adele has explained everything and the process is going smoothly

Adele:

Thanks Mike
Review

by a verified client in Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was looking for buy to let mortgage.

How has Adele Forbes helped you?

Adele was brilliant in finding the right product for our needs and took the time to explain the features in detail

Have you seen the outcome you were hoping for?

I wouldn’t think twice about using Adele again will be doing so in the not too distant future.

What could they have done better?

I can’t think of anything Adele could have done better, the advice was spot on, the process was seamless and would absolutely recommend to anyone.

Adele:

Thanks Louise
Review

by a verified client in Cheshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I was looking to remortgage my property.

How has Adele Forbes helped you?

Adele was able to reduce our term by 2 years and also raise money for Home Improvements whilst keeping our monthly payments the same.

Have you seen the outcome you were hoping for?

Yes

Adele:

Thank you
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

We were buying a new home and had some specific circumstances we wanted help with.

How has Adele Forbes helped you?

Adele was not what I expected from a financial adviser. She was down to earth easy to deal with and made sure we understood everything discussed. Adele has sorted our mortgage, home and life insurance and I will be using her services again.

Have you seen the outcome you were hoping for?

Easily and we are very happy. Adele hoped us achieve what we wanted to. In all honesty I don't think we would have got the results we have without Adele's help.

What could they have done better?

Not really sure. I'm exceptionally happy with the service we got.

Adele:

Thanks Guys, pleased you’re happy
Review

by a verified client in Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Our mortgage deal was coming to an end and we wanted to re fix it for the next two years

How has Adele Forbes helped you?

She sent us all the necessary forms to fill in offering us alternatives as well to our current provider, we filled everything in and the rate was fixed for the two years within 4 days of first asking. She removed all the stress out of the situation and clearly stated how much,when and how long for.

Have you seen the outcome you were hoping for?

Yes, very much so

Adele:

Thanks Dave
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed help with Mortgage and I have used Adele for the last 5 Years

How has Adele Forbes helped you?

She literally does EVERYTHING, mortgage, finances, home insurance, life insurance and most important friendly confidential advice - I wouldn't trust anyone else!

Have you seen the outcome you were hoping for?

Yes several times

What could they have done better?

Absolutely Nothing - amazing work!

Adele:

Thanks Phillippa.
Review

by a verified client in Conwy

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Needed a new Financial Advisor for mortgage purposes.

How has Adele Forbes helped you?

Provided advice and assistance for mortgage and related products in a clear and concise manner.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No - Adele and her team were helpful throughout the process and went above and beyond expectations.

Adele:

Thanks Laura
Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Wealth of experience and first time buyer so I didn't know much about what we had to do.

How has Adele Forbes helped you?

Knew what products we needed and would suit us best. Put us at ease and sorted everything out for us, we just had to supply the information.

Have you seen the outcome you were hoping for?

Yes, we are completing tomorrow. After initial worries about even getting a mortgage we got a 5 year fixed term on a very good deal! Which will see us through any uncertainty that brexit will bring.

What could they have done better?

Nothing, helped push the solictors along and continued to help to get things moving.

Adele:

Thanks Hannah.
Review

by a verified client in Lancashire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

I needed a good deal on a mortgage

How has Adele Forbes helped you?

Adele was great throughout the whole process. It was my first mortgage and she was there to quickly answer any questions I had.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

I'm not sure. A free mortgage?!!

Adele:

Thanks Tim
Review

by a verified client in Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buying a property & needed mortgage

How has Adele Forbes helped you?

Adele did everything start to finish making buying a property as stress free as possible.

Have you seen the outcome you were hoping for?

Completely happy with the mortgage offer & figures Adele presented to us...& went ahead.

What could they have done better?

Adele truly was committed to finding us the best mortgage for our needs. Definitely recommend Adele & will be using her again in the future.

Adele:

Thank You :)
Review

by a verified client in Cheshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Adele Forbes helped you?

Amazing, personal service - quick and professional!

Have you seen the outcome you were hoping for?

Absolutely- exceeded expectations!

What could they have done better?

Nothing

Adele:

Thanks
Review

by a verified client in Cheshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Buying a new property and needed honest and direct mortgage advice - Adele offered both of these and made the whole process easy.

How has Adele Forbes helped you?

I can’t thank Adele enough for the professionalism she’s displayed from start to completion of my new house purchase/mortgage. Adele has always been open and honest with any expectations or requirements I’ve asked of her. Her patience is impeccable (which is very much needed when I didn’t respond to her requests of paperwork). Adele made the process easy and stress free. I would highly recommend Adele and West Yorkshire Money for any financial issues.

Have you seen the outcome you were hoping for?

Yes moved into my new property

What could they have done better?

I don’t think so, Adele was on hand to answer any questions I had throughout the whole process

Adele:

Thanks
Review

by a verified client in Cheshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Single buyer

How has Adele Forbes helped you?

Adele Forbes was amazing. Made it possible for me on my own have the mortgage and got me a rate I could afford.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Mortgage Application

How has Adele Forbes helped you?

Adele and her team at WYM were fantastic throughout the whole process of me purchasing my property. As a first time buyer, naturally I was a little nervous but Adele gave me straight and honest advice as well as securing me a great mortgage deal. I would not hesitate to recommend Adele and the team at WYM.

Have you seen the outcome you were hoping for?

Yes

Review

by a verified client in Lancashire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage both our home and our rental property

How has Adele Forbes helped you?

Thank you Adele! My friend recommended you as I wasn’t sure if I’d qualify for a remortgage... you not only found us an amazing deal on our residential mortgage but also reduced our rental property mortgage payments by a chunk too! I would definitely recommend you to any friends who are wondering or worried about their mortgages, talking to you it is obvious you “know your stuff” Thank you!

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

Adele was amazing all the way through the process, I couldn’t have wished for better service

Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My 2 year fixed interest rate was coming to an end and I was looking to remortgage.

How has Adele Forbes helped you?

Adele helped me find a fantastic rate that also allowed me to free up some equity which I could then use as a deposit on a second property.

Have you seen the outcome you were hoping for?

Yes, the remortgage process has been very smooth despite challenges to surrounding my occupation. Adele and her team have worked very hard to get me exactly what I want.

What could they have done better?

There is little more she could do for me. Always availlable and highly motivated to keep me, as the customer, happy throughout the whole process.

Review

by a verified client in West Yorkshire

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

My mortgage was reaching the end of it's fixed rate term and we also transferred a residential to a buy to let mortgage on my partner's property

How has Adele Forbes helped you?

Adele has previously saved us around 25% on our residential mortgage and has just helped us transfer a residential mortgage on another property to buy to let, again on a much better deal than we would have got elsewhere. The process was simple and Adele was there to provide advice along the way and has a vast knowledge of the market and products available. Thanks Adele

Have you seen the outcome you were hoping for?

Yes, the process was fast and easy and we have saved money on monthly payments

Review

by a verified client in Manchester

5 years ago

Overall

Advice

Service

Value

What were the circumstances that caused you to initially look for an adviser?

Firstly it was to purchase a house of which I had been left a share. The second time was to remortgage and get an improvement on my current deal.

How has Adele Forbes helped you?

Adele was phenomenal, and always knew which lenders to lean towards taking into account my circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I wouldn't change anything

Adele:

Thanks Matt :)