Thomas Andrews

What were the circumstances that caused you to initially look for an adviser?

We needed to renew our Mortgage after 5 years

How has Thomas Andrews helped you?

He has provided us with information on our current options and advised us on the best mortgage available for our current situation

Have you seen the outcome you were hoping for?

Yes, we are very happy with the outcome

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage for a house purchase and our previous adviser had let us down.

How has Thomas Andrews helped you?

He's helped us with mortgages on three occasions and has always been attentive to our needs and provided a great service.

Have you seen the outcome you were hoping for?

Yes, he's helped us brilliantly every time.

What could they have done better?

Nothing - he goes above and beyond

What were the circumstances that caused you to initially look for an adviser?

Mortgage review and consideration of selling property

How has Thomas Andrews helped you?

Great deal on mortgage .. very prompt and efficient helpful always keeps me updated

Have you seen the outcome you were hoping for?

Yes a great service takes all the hassle out and provides a smooth non complicated service

What could they have done better?

Could not ask for a better service

What were the circumstances that caused you to initially look for an adviser?

Increase in interest rates.

How has Thomas Andrews helped you?

Selected a great product for us and advised on all options.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We were due to re mortgage

How has Thomas Andrews helped you?

Tom is amazing. Goes above and beyond to find the best deal. Communication is great and we wouldn’t use anyone else now

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

Wanting to get a mortgage on an existing house.

How has Thomas Andrews helped you?

Massively. Helped me get more than I was hoping to borrow.

Have you seen the outcome you were hoping for?

Yes. He is very knowledgeable and very helpful.

What could they have done better?

Nothing everything was perfect

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Thomas Andrews helped you?

We used Thomas' mortgage advice service before and were extremely happy with it, so we consulted him again when we decided to move house. Again, he helped us understanding all our options in a clear and concise manner so that we could choose the best mortgage offer for our specific situation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing specifically, we are very happy with his work

What were the circumstances that caused you to initially look for an adviser?

Needed mortgage advice

How has Thomas Andrews helped you?

Excellent advice...polite..on time...went the extra mile for us

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We were moving home and buying a new property

How has Thomas Andrews helped you?

He advised on and then helped us to put in place a new mortgage.

Have you seen the outcome you were hoping for?

We saw a better outcome than we thought we would achieve. Tom managed to present us with several options to help us achieve and better our goal.

What could they have done better?

Nothing, the service was excellent.

What were the circumstances that caused you to initially look for an adviser?

Raising funds for house improvements

How has Thomas Andrews helped you?

Arranged a remortgage

Have you seen the outcome you were hoping for?

Yea

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

Buying a new property

How has Thomas Andrews helped you?

Thomas has explained every single step in great detail understanding our needs

Have you seen the outcome you were hoping for?

Definitely yes and I would strongly recommend Thomas to anyone seeking mortgage advice.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Thomas Andrews helped you?

Sound advice & support

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Thomas Andrews helped you?

Found me an excellent mortgage deal and discussed all options open to me to suit my personal circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - excellent service, professional and very knowledgeable

What were the circumstances that caused you to initially look for an adviser?

I'm a director of a small business that has only been running 4 years, making it hard to get a mortgage direct from the lender.

How has Thomas Andrews helped you?

Tom found a lender prepared to lender to me at a competitive price and made the process seamless. He clearly explained each step and process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No much to be honest. Very impressed and would recommend him to friends and family.

What were the circumstances that caused you to initially look for an adviser?

I was looking to sell and purchase a new property

How has Thomas Andrews helped you?

Thomas has been extremely helpful and professional throughout. Everything was explained thoroughly, I couldn’t have asked for anymore. I will definitely recommend to any family and friends.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing!

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging

How has Thomas Andrews helped you?

Sourced best mortgage to suit our needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing more, we received a great service.

What were the circumstances that caused you to initially look for an adviser?

Getting advice on and establishing a mortgage

How has Thomas Andrews helped you?

Thomas helped me to evaluate different offers and find the best one for us as a family. He’s further supporting us as partner for renewing our mortgage contract.

Have you seen the outcome you were hoping for?

Thomas is an absolutely amazing and great partner. He’s 100% reliable and really advising us well. Before signing our first mortgage we have evaluated several advisors and decided to go with Tom. We’re working with Tom now since more then 4 years and always see the outcome we’re hoping for.

What could they have done better?

There’s nothing he could do better.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Thomas Andrews helped you?

Tom found us the best deal on the market, very happy with his service and professionalism. We have used Tom for several years now and will continue to do so in the future.

Have you seen the outcome you were hoping for?

Yes, we got exactly what we were looking for.

What could they have done better?

Nothing at all, Tom is always spot on, gives great advice throughout on all aspects of the remortgage process and is very prompt in answering urgent calls and mails thtiughout.

What were the circumstances that caused you to initially look for an adviser?

Wanted to get a mortgage and didn't know where to begin. My sister recommended Tom to me and he has been fantastic at explaining all the processes and financial information so clearly.

How has Thomas Andrews helped you?

He helped us on the martgage ladder ? our first home.

Have you seen the outcome you were hoping for?

Yes. Excellent house, good rates, clear guidance and a very helpful service.

What could they have done better?

I don't think there's anything that could have been better.

What were the circumstances that caused you to initially look for an adviser?

We wanted to release money to build an extention

How has Thomas Andrews helped you?

Through a friend

Have you seen the outcome you were hoping for?

Most definitely the best out of e we could have asked for

What could they have done better?

Absolutely nothing the service we received was first class

Please provide a brief comment about your experience with Thomas

Tom is a well experienced, knowledgable and true professional. Tom was able to give me advice that I could under stand, gave me a range of options l, explored all of the vest options abs always made sure I got what was best for me and my circumstances.

Please provide a brief comment about your experience with Thomas

Fantastic service went above and beyond

What were the circumstances that caused you to initially look for an adviser?

Thomas Andrews helped me to obtain my first mortgage and since then every time we have moved we have sought his advice

How has Thomas Andrews helped you?

Thomas Andrews service has always been impeccable. I can’t fault his professionalism, attention to detail and customer service. My husband and I have moved several times and had reasonably complicated circumstances and Thomas has assisted with each new purchase by providing us with several options that have worked for us and enabled us to gain the various properties.

Have you seen the outcome you were hoping for?

Yes, in each purchase we have received the desired outcome

What could they have done better?

Nothing, I can fully recommend Thomas as every aspect of his service is impeccable. He has gone above and beyond to assist us when needed.

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Thomas Andrews helped you?

Gave peace of mind to me and my partner that we had the best mortgage for us. Provided excellent and easy to understand explanations.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Thomas

Prompt, clear responses to my questions

What were the circumstances that caused you to initially look for an adviser?

My daughter and I needed a mortgage to buy her first home

How has Thomas Andrews helped you?

Tom explained our options in a very clear and easy to understand way and came up with a solution that met our needs. He was quick to respond to queries and kept us well informed throughout the process.

Have you seen the outcome you were hoping for?

Yes, we have the mortgage we need and my daughter is about to complete on her home purchase.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Thomas Andrews helped you?

Tom provided expert and competent advice on a range of products as well as a detailed explanation of how the process work.

Have you seen the outcome you were hoping for?

Most definitely. We got a deal which was with in our range of expectations.

What could they have done better?

The only thing that comes to mind is the ease of communication. It could be a little more fluid. This is not a criticism though, the service is superb.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Thomas Andrews helped you?

Tom arranged our mortgage for our home 2 years ago, fantastic service. Has now remortgaged our rental property, again, fabulous service from start to finish.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Couldn’t have asked for more really, everything was/has been completed in a timely manner

What were the circumstances that caused you to initially look for an adviser?

I'm a first time buyer and had no idea about the different types of mortgages and the next steps to take.

How has Thomas Andrews helped you?

Tom was able to come up with a range of different options and explained these to make sure I fully understood. He was super efficient and always happy to help.

Have you seen the outcome you were hoping for?

Yes - I was able to successfully apply for a mortgage.

What were the circumstances that caused you to initially look for an adviser?

Mortgage deals ending, selling of property and transferring existing products

How has Thomas Andrews helped you?

Set us up with some of the best mortgage deals going, has given us countless mortgage and financial advice. I personally have recommended him to most of the people I know and will use him for all our mortgage and possibly insurance needs in the future.

Have you seen the outcome you were hoping for?

Yes, tom has always delivered as promised, exceptional service, he goes way beyond that of anyone else I have ever spoken with.

What could they have done better?

I think the only thing tom could have done better is to pay my mortgage for me :-)

What were the circumstances that caused you to initially look for an adviser?

Originally looking for a mortgage. I needed help finding the best mortgage with Help to Buy. I have since been back to Tom to help me renew and get a new mortgage.

How has Thomas Andrews helped you?

Tom helped me find multiple options and gave great advice to help me best decide on what was right for me and my family.

Have you seen the outcome you were hoping for?

Yes, every time I speak with Tom I feel I'm getting good honest advice.

What could they have done better?

Nothing always spot on in my opinion.

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Thomas Andrews helped you?

Explaining everything easily so as I could understand about mortgages

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We have remortgaged one of our buy to let properties.

How has Thomas Andrews helped you?

Tom found us the best deal for a limited company. Tom also helped us to find a solicitor to witness the mortgage guarantees which was quite a challenge with the current lockdown restrictions.

Have you seen the outcome you were hoping for?

Yes the remortgage should be completed very shortly.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Wanted mortgage advice.

How has Thomas Andrews helped you?

Made everything very understanding and clear for me to understand. Got me the mortgage I wanted.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing everything was a top service

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new build.

How has Thomas Andrews helped you?

Thomas helped us in more ways than we could have initially imagined. He fulfilled his promise and basic requirements as a Mortgage Advisor but he went above and beyond on more than one occasion where I'm certain most wouldn't. He was patient with us throughout the process and was more than happy to answer questions that didn't necessarily come as part of the service. Thomas has a great balance of being professional and personable at the same time. I would highly recommend his services.

Have you seen the outcome you were hoping for?

Definitely.

What were the circumstances that caused you to initially look for an adviser?

My partner and I were buying our first house.

How has Thomas Andrews helped you?

Tom is reliable, friendly yet professional and very knowledgeable in his field. He advised us on all of our mortgage options and made the process very easy for us. We felt that Tom went the extra mile by ensuing he was transparent at all times and keeping us informed with status updates, even on his days off! Thank you for making the entire mortgage process smooth for us - I would recommend Tom and his team to all!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing!

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage for my first property

How has Thomas Andrews helped you?

He gave various scenarios which enabled me to make the best choice

Have you seen the outcome you were hoping for?

Yes, received a mortgage offer as expected

What were the circumstances that caused you to initially look for an adviser?

Wanting to buy a house

How has Thomas Andrews helped you?

Buying a house and helping to find the right mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Absolutely brilliant from start to finish

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Thomas Andrews helped you?

Arranged a mortgage offer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving house and needed a new mortgage.

How has Thomas Andrews helped you?

Helped us fine the best deal for our move and made the whole process smooth and stress free.

Have you seen the outcome you were hoping for?

Absolutely

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property

How has Thomas Andrews helped you?

Thomas arranged the mortgage and obtained a Mortgage Offer for the purchase of a property.

Have you seen the outcome you were hoping for?

Yes, mortgage offer received and purchase due for completion.

What could they have done better?

Nothing. Received excellent advice and service from Thomas.

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase a new property with my partner and required advice on what we could afford and the best mortgage products available for the onward purchase as well as a buy to let remortgage on an existing property to finance the move.

How has Thomas Andrews helped you?

Tom was brilliant from start to finish. He was readily available and took the time to explain all of the aspects of the products and options we had available. He was also always willing to take questions and give clear answers and explanations.

Have you seen the outcome you were hoping for?

Yes, both of the required products were covered fully and successfully applied for.

What could they have done better?

No I was happy with all of the service provided.

What were the circumstances that caused you to initially look for an adviser?

We were buying a show home as a sales/leaseback to the developer

How has Thomas Andrews helped you?

Tom was great. We needed to re-mortgage against our current property and arrange a buy to let on the show home. Tom was amazing throughout in helping guide us to the best outcome, arranging the mortgage's and dealt with last minute adjustments to the borrowing

Have you seen the outcome you were hoping for?

Yes. Worked through a weekend to ensure the mortgage requests were processed at pace

What could they have done better?

No issues what so ever. professional and detailed. very pleased

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage advisor.

How has Thomas Andrews helped you?

He was just absolutely great. He made miracles for us. I am pretty sure we would not be living in our home now if it weren't for him.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything. He was great.

What were the circumstances that caused you to initially look for an adviser?

First time home owner and then remortgage

How has Thomas Andrews helped you?

Mortgage advice, finding first mortgage, helping with complex remortgage. Very thorough and honest advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing further.

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Thomas Andrews helped you?

Found us the best lender

Have you seen the outcome you were hoping for?

So far so good as still going through the sale

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Thomas Andrews helped you?

Helped us with the sale of our house and finding the best mortgage

Have you seen the outcome you were hoping for?

Yes, extremely happy

What could they have done better?

Nothing I'm very happy. Tom is very friendly and approachable. He explains everything in great detail so that it's easy to understand. He even helped me understand some questions that I needed answering from the solicitors

What were the circumstances that caused you to initially look for an adviser?

Buying a home

How has Thomas Andrews helped you?

With his help we get the mortgage approved

Have you seen the outcome you were hoping for?

Yes, as soon as the mortgage was approved.

What could they have done better?

I have no suggestions. Everything what he does it was perfect in my case. Profesionist 100%

What were the circumstances that caused you to initially look for an adviser?

We needed to mortgage in order to buy our next home up the property ladder

How has Thomas Andrews helped you?

He found us a mortgage quickly and professionally most of all he gave non-pushy helpful impartial advice and left the choice to us

Have you seen the outcome you were hoping for?

Even better than I could have expected

What could they have done better?

Honestly, nothing. His communication was fantastic and he made the whole process easy and understandable.

What were the circumstances that caused you to initially look for an adviser?

Our life insurance and mortgage needed sorting out.

How has Thomas Andrews helped you?

He got us a new and improved mortgage deal and sorted out our life insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't think Tom could do any better, service is brilliant.

What were the circumstances that caused you to initially look for an adviser?

I needed a re-mortgage so that I could buy my house off of my ex partner.

How has Thomas Andrews helped you?

Tom has been an amazing adviser, he was sensitive to my situation and gave me the best advise.

Have you seen the outcome you were hoping for?

I have my mortgage and I am so happy and grateful to Tom for helping me.

What could they have done better?

I feel there is nothing else Tom could've done any better.

What were the circumstances that caused you to initially look for an adviser?

Renewing mortgage

How has Thomas Andrews helped you?

Advice

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We needed help with finding a mortgage provider.

How has Thomas Andrews helped you?

Tom helped us with finding a mortgage provider.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Tom provides an excellent service, he made the process easy to understand and did not over complicate things. It was a stress free process!

What were the circumstances that caused you to initially look for an adviser?

I bought a new house 4 years ago and being a first time buyer I needed quality support and assistance.

How has Thomas Andrews helped you?

Tom always explained everything in great detail to me, he is extremely quick to respond to query I have and is friendly and professional through every encounter

Have you seen the outcome you were hoping for?

Yes, always.

What could they have done better?

I always want to give constructive feedback, however I'm struggling to think of anything. Keep doing what your doing Tom!

What were the circumstances that caused you to initially look for an adviser?

We were looking to move house and needed mortgage advice.

How has Thomas Andrews helped you?

Thomas helped us understand the types of products that were out there and presented them in an easy to understand manner.

Have you seen the outcome you were hoping for?

Yes I did see the outcome i was hoping for

What could they have done better?

I really cant think of anything

What were the circumstances that caused you to initially look for an adviser?

Buying a home.

How has Thomas Andrews helped you?

Searching for and obtaining a mortgage.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner needed help getting advise for our first mortgage and thought a mortgage advisor would be the best option.

How has Thomas Andrews helped you?

Tom helped us look at different lenders and got us the best deal for our situation. Tom was available often for us to be able to ask questions whenever needed and no question was too small.

Have you seen the outcome you were hoping for?

Yes. We got a great deal for our mortgage.

What were the circumstances that caused you to initially look for an adviser?

As soon as we decided to start the process of house buying we decided that speaking to a financial adviser would be the best start

How has Thomas Andrews helped you?

Tom helped us from advising us on things we could do to help our position in preparation for apply for a mortgage, through to taking us step by step through the full house buying process. Although very complicated he made it a very simple process and took the majority of the stress away from us!

Have you seen the outcome you were hoping for?

Yes!

What were the circumstances that caused you to initially look for an adviser?

I had been stuck with a bad mortgage for several years and wanted to get something better.

How has Thomas Andrews helped you?

Gave me excellent advice and took me through several different options that could help me.

Have you seen the outcome you were hoping for?

Absolutely, yes.

What could they have done better?

I can't think of anything that could improve the service I had.

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking to get onto the property ladder and Tom helped me obtain a mortgage.

How has Thomas Andrews helped you?

Tom made getting a mortgage incredibly easy and painless, he explained everything in great detail and in a way i could fully understand.

Have you seen the outcome you were hoping for?

Yes certainly, I now have a mortgage for the property i wanted.

What could they have done better?

In all honesty i don't think there is anything Tom could of done better.

What were the circumstances that caused you to initially look for an adviser?

Our two part mortgage was up for renewal.

How has Thomas Andrews helped you?

He found the best deal for us, quickly and painless. He took care of everything, making the whole experience stress free. Second time we have dealt with Tom. Would recommend over and over again.

Have you seen the outcome you were hoping for?

Very much so

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Thomas Andrews helped you?

Tom took his time to really listen to our requirements and explained clearly the different options available to us.

Have you seen the outcome you were hoping for?

Absolutely yes. The whole experience was stress-free and Tom's customer service and communication was outstanding.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Thomas Andrews helped you?

He advised us and assisted with our remortgage from application to completion.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Very happy with the service.

What were the circumstances that caused you to initially look for an adviser?

I am a first time buyer.

How has Thomas Andrews helped you?

Thomas gave me advice and sorted out a mortgage that was affordable and enabled to purchase a property hastle free

Have you seen the outcome you were hoping for?

Yes and beyond, Tom went above and beyond to get me a mortgage I could afford.

What could they have done better?

I honestly cant think of a thing Tom could have done better. His service was phenomenal and done all around times I was available rather than having to have time off work to use his service.

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking for mortgage advice

How has Thomas Andrews helped you?

Tom helped us gain an better understanding of the different types of mortgages and what would be best for us. He helped us find the best interest rate and submitted our mortgage application. Tom also suggested a conveyor which we be using.

Have you seen the outcome you were hoping for?

Everything is currently in place for when we find the right home so at this stage we are very happy with where we are at.

What could they have done better?

Tom provided us with lots of information and has always been very helpful in answering our questions. I don’t think there’s anything he could have done better as he has made the whole process very straightforward and simple for us.

What were the circumstances that caused you to initially look for an adviser?

Buying my first property

How has Thomas Andrews helped you?

Thomas was professional and helpful from the start. Answered all of my questions and took the stress out of the whole process.

Have you seen the outcome you were hoping for?

Yes. Thomas has helped us secure our first mortgage.

What were the circumstances that caused you to initially look for an adviser?

Myself and my husband wanted help in finding a new Mortage, when our fixed rate had come to an end

How has Thomas Andrews helped you?

He helped us find the best deal and saved us time

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage to purchase a second property.

How has Thomas Andrews helped you?

Thomas was excellent at understanding the somewhat complicated arrangements required. He advised me on the best way forward and secured a good mortgage deal.

Have you seen the outcome you were hoping for?

Absolutely, mortgage secured and deal completed. Very happy.

What could they have done better?

Nothing springs to mind. Thank you Tom. I really appreciate your hanging in there even after it got messy.

What were the circumstances that caused you to initially look for an adviser?

I was in need of advice for mortgages as a first time buyer.

How has Thomas Andrews helped you?

Tom was very informative and helpful in explaining the offers that were available, making the complexities of mortgages easily understandable to aid me in making an informed decision as to which mortgage was the best for my circumstances. Additionally, Tom was able to offer appointments outside of my working hours and at my home which made the whole process much easier.

Have you seen the outcome you were hoping for?

Yes, Tom has assisted further in acting as the broker for the mortgage and it has been a stress free process so far.

Please provide a brief comment about your experience with Thomas

Very informative and clear about what our options are with mortgages

What were the circumstances that caused you to initially look for an adviser?

Purchase of 2 houses and a re-mortgage of one of the houses.

How has Thomas Andrews helped you?

He guided us to our first mortgage, helped us re-mortgage and then helped us find a mortgage for a new home.

Have you seen the outcome you were hoping for?

Tom is simply the best, honest and most helpful adviser we have ever dealt with. In an industry renowned for its unreliability and dishonest advisers, Tom is the only shining light. You have got to use him, you won't regret it.

What could they have done better?

Nothing, Outstanding.

What were the circumstances that caused you to initially look for an adviser?

We wanted to remortgage and borrow additional money to pay off our credit cards and my husband is self employed.

How has Thomas Andrews helped you?

He found us an amazing deal and has saved us £500 a month!

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Purchase of a new home

How has Thomas Andrews helped you?

Guidance with mortgage options, taking the pressure away from us in providing the best offers and providing enough informtaion enabling us to make anninformed decision coupled with Tom's flexibility to work around our busy schedules.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to note

What were the circumstances that caused you to initially look for an adviser?

The fact that I hadn't been in a job for three months is why I was seeking a mortgage advisor. We are also first time buyers so we didn't have much knowledge in terms of mortgages.

How has Thomas Andrews helped you?

Tom helped us by answering any questions and concerns we had about mortgages. I was paricularly concerned about getting a house when I had just started my job, and Tom sorted this out. He is very professional, friendly and knowledgeable.

Have you seen the outcome you were hoping for?

Yes definitely. We have the mortgage agreed in principle and the process was so quick!

What could they have done better?

I don't think that there is anything that Tom could have done better. His service is spot on.

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first house

How has Thomas Andrews helped you?

Discussing options with us & ultimately securing the best possible mortgage deal for us

Have you seen the outcome you were hoping for?

Yes, indeed

What could they have done better?

We have nothing but praise for Tom & his team.