Sophie Howard

What were the circumstances that caused you to initially look for an adviser?

insurance protection

How has Sophie Howard helped you?

provided assistance, guidance and a thorough review. sophie then came up with a clear plan on how best to proceed

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

Financial needs

How has Sophie Howard helped you?

Sophie has supported me in understanding what actions I need to take to make sure 1. My future is secure and 2. I can currently mitigate some areas that needs financial advice and support to bring them to a closure

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

They have no area for improvement. Their expertise is to get it right first time for their customer. And that they definitely do, they leave you with comfort, positivity and stress free.

Please provide a brief comment about your experience with Sophie

Sophie has been fantastic whilst sorting out our mortgage application. She has been straight to the point, and always replied quickly with emails helping us to explore all of the options - we couldn't have gotten this far without her!

What were the circumstances that caused you to initially look for an adviser?

Buying my first house

How has Sophie Howard helped you?

Advised on mortgages and rate, and the benefits of fixed vs variable. Also keeping me updated on rate changes even after a deal was agreed in principle

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Please provide a brief comment about your experience with Sophie

Sophie is so knowledgeable and I trusted her to find the best mortgage with the best price. Nothing is ever too much for her and she always goes above and beyond to help with all the questions myself and my partner had. We will definitely be back when we need to explore our mortgage again!

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage in principle.

How has Sophie Howard helped you?

Sophie has worked with myself and my partner to secure us a mortgage in principle. Sophie has made the whole process very straightforward.

Have you seen the outcome you were hoping for?

Yes, and more, Sophie has helped me with all of my enquiries throughout the process.

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Sophie

Very helpful and efficient

Please provide a brief comment about your experience with Sophie

A fantastic service from Sophie, she kept me well informed during my enquiry. And would definitely use her again. Very polite and knowledgeable.

What were the circumstances that caused you to initially look for an adviser?

Health & Life Insurance from my employer

How has Sophie Howard helped you?

Information provided about the policy and application process

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Difficulty in finding an insurer who would accept subsidence risk at a reasonable price.

How has Sophie Howard helped you?

Found insurance options and advised accordingly

Have you seen the outcome you were hoping for?

Yes. Home and contents covered adequately for the last few years

What could they have done better?

Nothing I am aware of

What were the circumstances that caused you to initially look for an adviser?

Income support for long term illness was bought to my attention and therefore I felt I need to seek further advice.

How has Sophie Howard helped you?

Income Support Policy

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

It was all excellent no improvements needed.

Please provide a brief comment about your experience with Sophie

Sophie made me feel at ease and was very helpful with the advice provided. The subsequent actions on her part were executed expeditiously. Would happily use her service again.

What were the circumstances that caused you to initially look for an adviser?

Sophie Howard had been recommended to us when we were looking to purchase a buy to let property. As the property was going to let to our son this complicated the process.

How has Sophie Howard helped you?

Sophie was great at keeping positive despite several set backs and worked really hard at finding a solution that was right for us.

Have you seen the outcome you were hoping for?

We were really pleased that we achieved our aim of purchasing the property and at a reasonable interest rate for the market.

What could they have done better?

We cannot fault the support we received from Sophie.

What were the circumstances that caused you to initially look for an adviser?

A new business looking initially for pension, insurance and protection advice which then led to requiring personal mortgage advice. A good friend provided the introduction to Sophie and Peter at BPI and we weren't disappointed.

How has Sophie Howard helped you?

Sophie provided seamless advice and she is very quick and efficient. Sophie is an amazing communicator and let me know what was happening at every moment. The great thing about Sophie and BPI is I never have to chase, it is actually quite the opposite, Sophie is so efficient that she is always reminding me or giving me a nudge on information that I need to complete.

Have you seen the outcome you were hoping for?

Absolutely. I got a 5 year fixed rate mortgage, prior to rate changes.

What could they have done better?

Nothing. The advice and representations were perfect, I even got a card congratulating me on my house move.

What were the circumstances that caused you to initially look for an adviser?

Equity release advice

How has Sophie Howard helped you?

Completing the application

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgaging a rental property

How has Sophie Howard helped you?

Found a but to let mortgage that met our budget and requirements.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I have always thought about saving and planning for retirement but needed a company that was going to focus my mind in the right direction and this is where Sophie @ BPI came in.

How has Sophie Howard helped you?

Sophie as been key in helping me with my BTL and residential mortgages.

Have you seen the outcome you were hoping for?

Yes most definitely! Sophie as given my wife and I some great advise along the way and we are now well on our way to a nice retirement when the time comes.

What could they have done better?

I really cannot think of anything right now because I am happy thus far with the advise and help that as been given to us.

What were the circumstances that caused you to initially look for an adviser?

Getting a mortgage to help by a flat.

How has Sophie Howard helped you?

Sophie, manage to get me a great Interest rate on my mortgage during a very difficult period.

Have you seen the outcome you were hoping for?

With the interest rates rising massively, signing on the mortgage rate when we did under Sophie's advice has worked out very well.

What were the circumstances that caused you to initially look for an adviser?

Obtaining a Mortgage & Mortgage in principle as a first time buyer.

How has Sophie Howard helped you?

As first time buyers Sophie helped us by explaining the process of applying for a mortgage, the types of mortgage products as well as advising on mortgage terms. Sophie made the application for us and secured a very competitive mortgage offer for us.

Have you seen the outcome you were hoping for?

With the mortgage offer we were able to secure our first property and get on the the property ladder and couldn’t be happier with the outcome.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Sophie Howard helped you?

Sophie help my son secure a mortgage for his purchase on his first property, she helped us every step of the way through the sale too. She held our hand through the process and secured income protection policy. Sophie guided Conor through the process of purchasing a property and what is required with encouragement and knowledge. It was a pleasure working with her.

Have you seen the outcome you were hoping for?

Conor certainly has.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

General financial planning with an eye to retiring in the next few years.

How has Sophie Howard helped you?

Re-mortgaging , consolidating pensions, new personal pension and business insurance.

Have you seen the outcome you were hoping for?

Yes. Re-mortgage went without a hitch and it was clear that the option we chose was the best one available to us. The pension process is ongoing and progressing well. The business insurance is in place.

What could they have done better?

Nothing - very happy with the expertise and service from Sophie and the team.

What were the circumstances that caused you to initially look for an adviser?

The need to increase insurance cover to protect my family.

How has Sophie Howard helped you?

Sophie identified and filtered the various products into a few keyboptions and made sensible recommendations which I followed.

Have you seen the outcome you were hoping for?

Yes, two policies in force and peace of mind.

What could they have done better?

I don't think Sophie could have done any better.

What were the circumstances that caused you to initially look for an adviser?

Mortgage application and advice

How has Sophie Howard helped you?

Sophie helped me and my partner search for the best mortgage deals and was really supportive throughout the mortgage application process when we were buying our first property earlier this year

Have you seen the outcome you were hoping for?

Yes we secured a great mortgage deal and the process was really smooth with Sophie