Greg West

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Greg West helped you?

Greg offered clear advice and was on hand to answer any questions. Service was second to none.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Service great as it is!

What were the circumstances that caused you to initially look for an adviser?

We needed personal advice on releasing equity release safely

How has Greg West helped you?

Greg was excellent. He listened to the reasons we needed the money. He gave us several options. He reassured us we were doing this safely. He also followed the whole procedure through making sure we were not overcharged. I would highly recommend him. He had a nice manner.

Have you seen the outcome you were hoping for?

Yes we had an excellent outcome and we are both happy and content it has been done correctly.

What could they have done better?

No it was excellent

What were the circumstances that caused you to initially look for an adviser?

New mortgage moving home

How has Greg West helped you?

Found us the best deal for what we wanted

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase my first house and needed some advise on mortgages.

How has Greg West helped you?

Greg was able to inform me of what options were available to me and help me choose the right mortgage for me.

Have you seen the outcome you were hoping for?

Yes. I have now been able to purchase my first house with the help and advise I received from Greg.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Buying a new house

How has Greg West helped you?

Greg was friendly, helpful and clear. He made the whole process so easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

First time buyer.

How has Greg West helped you?

Greg was very helpful with reviewing all my mortgage options. He explained everything very well, and was always on hand to assist.

Have you seen the outcome you were hoping for?

Yes, I've secured my first home.

What could they have done better?

I didn't note anything that could have been done better.

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Greg West helped you?

Greg visits you at home when it is convenient for you, he gives honest advice and is always at the end of the phone if needed.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Splitting from my then partner and looking to gain a mortgage on my own.

How has Greg West helped you?

Mortgage, advise and support

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, the support and advice was fantastic !

What were the circumstances that caused you to initially look for an adviser?

I was buying my first house and needed some trusted advice

How has Greg West helped you?

He talked myself and my partner over the whole process and guided us through the way

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Greg West helped you?

Helped me find the best mortgage to take out.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed a new mortgage.

How has Greg West helped you?

Greg was amazing from start to finish. He offers excellent, impartial advice and his professional but kind personality made him a great person to work with.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No!

What were the circumstances that caused you to initially look for an adviser?

Our fixed rate was due to end and we were looking to release some equity from our property, by way of a re-mortgage.

How has Greg West helped you?

Greg was very patient and helpful in achieving success for our re-mortgage and releasing some equity from our property. Our situation was complex, with my partner having very recently gone self-employed.

Have you seen the outcome you were hoping for?

Absolutely, without Greg's help and advice I feel that we would really struggled to have achieved the outcome we needed.

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Greg West helped you?

He has helped us throughout the process of buying, from sorting out our mortgage to sorting out life insurance, he also went above and beyond to give us advice and help in moments we just didn't understand the processes, with it being our first home.

Have you seen the outcome you were hoping for?

Absolutely.

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Greg West helped you?

Got me best deals and offered great advice

Have you seen the outcome you were hoping for?

Best of what was available yes

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

My husband and I were wanting the best deal of mortgage for our specific circumstances and thought that going to speak to an expert would be the best option

How has Greg West helped you?

Greg was honest and genuinely interested in getting us the best deal. He looked into all the options available for us whilst we were with him for our appointment and then presented us with the top few options so that we could make a decision for ourselves. It was really nice to be able to meet Greg at his office and to speak about this important process face to face. A rarity these days!

Have you seen the outcome you were hoping for?

Absolutely - we have no doubt that Greg found us the best possible mortgage at that time and we were really pleased with the result

What could they have done better?

Nothing at all. Greg was a pleasure to do business with and professional and friendly at all times. It took at the worry and hassle out of our mortgage decision.

What were the circumstances that caused you to initially look for an adviser?

Mortgaging a new property

How has Greg West helped you?

Helped us find a mortgage, and completed the application for is

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Buying a house on my own

How has Greg West helped you?

Very knowledgeable and provided good advice. I was very confident going ahead with his recommendations.

Have you seen the outcome you were hoping for?

Yes, very happy with what he helped me to secure and good value for money service.

What were the circumstances that caused you to initially look for an adviser?

Brought a new house and needed advice, then was due a renewal

How has Greg West helped you?

Greg has been fantastic! Being first time buyers we needed help and advice that was made simplistic to us. Greg was great in doing this and really helped in making us understand the legal side of things

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was fantastic

Please provide a brief comment about your experience with Greg

Greg was very professional, always on time and very informative.

What were the circumstances that caused you to initially look for an adviser?

Mortgage & insurance advice.

How has Greg West helped you?

Gave me excellent advice based on his in depth financial knowledge and professional expertise.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

We met Greg circa 5 years ago when we were first time buyers and have used him ever since for all mortgage circumstances.

How has Greg West helped you?

Greg has advised us through 2 house moves and 2 remortgages

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Renewal of mortgage

How has Greg West helped you?

Greg was efficient and transparent with our options, getting us the best deal in difficult times

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Re mortage

How has Greg West helped you?

I felt that he understoid my personal circumstances and tailoured my mortage to suite my specifuc needs and was compassionate and honest.

Have you seen the outcome you were hoping for?

Yes very happy

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first home

How has Greg West helped you?

Helped clarify the Mortage process for me and move me forward to now completing the Mortage application and have purchased my first home

Have you seen the outcome you were hoping for?

Yes, couldn’t fault the service given

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house

How has Greg West helped you?

Gave fantastic advice in regards to options and was very transparent with the information given

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing service was excellent

What were the circumstances that caused you to initially look for an adviser?

5 year fixed term mortgage coming to an end.

How has Greg West helped you?

Greg has provided mortgage advice on 3 separate occasions over the last 10 years, following the end of each 5 year mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Greg has provided sound advice every time.

What were the circumstances that caused you to initially look for an adviser?

Needing a mortgage

How has Greg West helped you?

Securing a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage

How has Greg West helped you?

Greg helped with my remortgage , Greg even notify me when a better deal appeared after my initial quote

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, excellent service

What were the circumstances that caused you to initially look for an adviser?

In todays current financial climate, it’s hard to know what the best option is in your own personal circumstances. Speaking to Greg helped me to make the decision that was right for me.

How has Greg West helped you?

He talked me through the different mortgage options available to me, giving me an understanding of how the current financial market would effect my personal finances.

Have you seen the outcome you were hoping for?

Yes, I think this is the best I could of hoped for in the current market.

What could they have done better?

Nothing, Greg was was very easy to talk to and gave very good advise.

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage

How has Greg West helped you?

Advised on mortgage and life insurance and buildings insurance

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing at all. Service was exceptional

What were the circumstances that caused you to initially look for an adviser?

Remortgage after a separation.

How has Greg West helped you?

Found me an affordable mortage and life insurance

Have you seen the outcome you were hoping for?

Yes, Greg managed to find a solution so I keep my house and remortgage.

What could they have done better?

Nothing. Greg was professional, friendly and happy to answer all my questions. All aspects were dealt with in a quick and timely manner.

What were the circumstances that caused you to initially look for an adviser?

To remortgage in a difficult time in the market.

How has Greg West helped you?

He always delivered what was promised. Managed to get us a good deal that I would not have been able to do on my own.

Have you seen the outcome you were hoping for?

Yes managed to secure a good deal before the market went crazy making our mortgage affordable.

What were the circumstances that caused you to initially look for an adviser?

NEEDED A MORTGAGE WAS TOLD GREG WAS ONE OF THE BEST .

How has Greg West helped you?

HE HAS HELPED US A FEW TIMES NOW ON THE MORTGAGE SIDE AND HAS DONE HIS UP MOST TO SAVE US AS MUCH AS HE CAN GETTING THE BEST DEAL EVEN WHEN IT WAS NEAR THE TIME OF RENEWAL .

Have you seen the outcome you were hoping for?

APART FROM OUR MORTGAGE GOING UP DUE TOO INTEREST RATES WHICH CAN'T BE HELPED WE HAVE NOW GOT A NEW MORTGAGE

What could they have done better?

NOTHING , ANSWERED AND SOLVED ANY ISSUES WE HAD .

What were the circumstances that caused you to initially look for an adviser?

Mortgage coming to the end of fixed rate period

How has Greg West helped you?

Greg helped me select a new product during a very difficult economic environment with lots of unknowns

Have you seen the outcome you were hoping for?

I think I did get the best outcome given the turmoil that the Government put us into at that time. He acted very quickly and efficiently on my behalf

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Greg West helped you?

Helped find the best deal

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Buying our first house

How has Greg West helped you?

He has helped with getting our mortgage and sub-sequent remortgages. Help with additional borrowing and advice and calculations for different values and salaries.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Greg has been my mortgage advisor for four years. My 2-year fixed rate was coming to an end.

How has Greg West helped you?

Greg contacted me in August 2022, just before the anticipated interest rate hike to advise my current 2-year fix could be switched early. Greg talked me through options to limit the impact on my future mortgage payments. Gregs advice saw secure a 5-year fix and beat the interest rate rises. Had we waited until later in 2022, i’d likely be paying another 2% more on my mortgage!

Have you seen the outcome you were hoping for?

Absolutely. Gregs actions and advice limited my mortgage rate rise significantly. I couod be paying another £2-300 per month more right now!

What could they have done better?

Nothing. Greg is fantastic, efficient and true to his word.

What were the circumstances that caused you to initially look for an adviser?

Wanted to change from interest free mortgage to a fixed rate mortgage.

How has Greg West helped you?

Greg helped secure an affordable monthly payment mortgage and life cover insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No I don’t think so

What were the circumstances that caused you to initially look for an adviser?

My fixed term mortgage deal was coming to an end and needed help to get a new deal.

How has Greg West helped you?

Sorted my mortgage out completely.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Literally nothing

What were the circumstances that caused you to initially look for an adviser?

Buying my first home.

How has Greg West helped you?

Initially set up my mortgage. Helped answer a lot of questions I had during the process. Renewed my mortgage recently.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Greg West helped you?

Helped with mortgage advice following separation and mortgage renewals

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg us a fantastic advisor and has been a great support with advice during a difficult time

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house.

How has Greg West helped you?

He helped us find the best mortgage for us.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Wanting to purchase a property

How has Greg West helped you?

Brilliant advice financially and helped us with the process of applying for a mortgage.

Have you seen the outcome you were hoping for?

Yes brilliant

What could they have done better?

Nothing. Very good advice and very friendly, approachable and prompt at replying.

What were the circumstances that caused you to initially look for an adviser?

We needed to find a remortgage deal for our fixed mortgage which was due to expire.

How has Greg West helped you?

Greg has helped us find the best mortgage deals to suit our needs on several occasions over the last 8 years or so.

Have you seen the outcome you were hoping for?

Yes we have!

What could they have done better?

Absolutely nothing!

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Greg West helped you?

Greg is very professional and guided us through the process and took the stress away.

Have you seen the outcome you were hoping for?

Yes we have, we are very happy with the outcome we got.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage with my partner. I already had a solo help to buy.

How has Greg West helped you?

Greg helped us with a mortgage, he also helped us set up life insurance and critical cover.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Greg was brilliant.

What were the circumstances that caused you to initially look for an adviser?

My brother and I were looking to get onto the property ladder.

How has Greg West helped you?

Greg helped us see where we were budget wise, and served as our Mortgage Broker, as well as sort us out with life cover.

Have you seen the outcome you were hoping for?

We moved into our flat a week or so ago,so yes!

What could they have done better?

they're weren't any issues,so i am not sure really.

What were the circumstances that caused you to initially look for an adviser?

Buying my first house, helped more than I could have asked for, and helped me actually understand it all.

How has Greg West helped you?

Buying my first home. Getting yearly fixed rates. Helping understand my mortgage and getting the best options for me.

Have you seen the outcome you were hoping for?

Completely happy with the service. And recommend when I can.

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage and release of equity

How has Greg West helped you?

Greg provided advice on the best fixed rate mortgage for our current circumstances.

Have you seen the outcome you were hoping for?

As a result of Greg's advice and assistance we managed to secure our fixed rate mortgage before the significant rise in interest rates.

What were the circumstances that caused you to initially look for an adviser?

Remortgage of my house

How has Greg West helped you?

Greg was brilliant at explaining everything about the remortgage and answering all my questions along the way. He found me the best deal for my circumstances and locked it in on the day before interest rates went up any higher.

Have you seen the outcome you were hoping for?

Yes I now have a good deal on my mortgage for the next 2 years

What could they have done better?

Nothing, I was really pleased with the service from start to finish

What were the circumstances that caused you to initially look for an adviser?

Getting out first mortgage

How has Greg West helped you?

Helped secure the mortgage quickly and easily

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Couldn’t have been better

What were the circumstances that caused you to initially look for an adviser?

Needed to boost our income for retirement.

How has Greg West helped you?

He provided retirement advice and recommended a Lifetime Mortgage.

Have you seen the outcome you were hoping for?

This mortgage has provided us with a practical retirement solution which suits our needs.

What could they have done better?

We had no issues so no recommendations here.

What were the circumstances that caused you to initially look for an adviser?

I was at the end of my tie in to my current mortgage

How has Greg West helped you?

He contacted me six months before my tie in ended to secure our new mortgage as he thought the interest rates would go up and he was right as they went up four or five time since he secured our new deal and saved us a fortune in interest payments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg always goes above and beyond what you would expect and has consistently saved us money and reduced the years/term of our mortgage.

What were the circumstances that caused you to initially look for an adviser?

We were looking to renew our mortgage and didn’t know where to begin.

How has Greg West helped you?

He secured our mortgage renewal and put our mind at ease following uncertain Financial Times.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing at all. The service Greg provided was second to none!

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Greg West helped you?

He found us the best deal!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Greg was excellent

What were the circumstances that caused you to initially look for an adviser?

We had to try to buy out daughters partners half of the house as they had split

How has Greg West helped you?

He has been amazing and looked into all aspects of borrowing the money including equity release.

Have you seen the outcome you were hoping for?

Yes we have received the money to be able to pay daughters partner off.

What could they have done better?

Nothing very helpful and felt we could trust him implicitly.

What were the circumstances that caused you to initially look for an adviser?

We needed a 10% mortgage quite quickly and we’re recommended Greg by someone my mum works with.

How has Greg West helped you?

Greg helped us secure our first home by getting us a great mortgage with great terms.

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Buying a new house.

How has Greg West helped you?

Greg helped to review new mortgage options and associated insurances. As always the service provided was excellent and great value for money.

Have you seen the outcome you were hoping for?

Yes, every time I have contacted Greg, I have always received great advice and a satisfactory outcome.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

First time buyer needing mortgage assistance

How has Greg West helped you?

Greg sourced the best mortgage deal for us at the time and talked us through every step of the way.

Have you seen the outcome you were hoping for?

Yes we have purchased our first property

What could they have done better?

Nothing I would change

What were the circumstances that caused you to initially look for an adviser?

I needed a new mortgage as was buying a home.

How has Greg West helped you?

Greg researched available options and presented them to me.

Have you seen the outcome you were hoping for?

Yes. Best option on the market and to beat other quotes I received elsewhere.

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

To obtain a homeowners mortgage.

How has Greg West helped you?

We have obtained mortgages from Greg at various stages during the past 15years. Greg has delivered what we have asked for in product & cost every time. We have also obtained life insurance & our wills have been put together for us with Gregs advice.

Have you seen the outcome you were hoping for?

Every time!

What could they have done better?

Nothing worth mentioning.

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Greg West helped you?

Helped to find the right mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very happy with sevice

What were the circumstances that caused you to initially look for an adviser?

My fixed rate mortgage deal was coming to an end, so I wanted to set up an new one

How has Greg West helped you?

He is friendly and flexible with appointment times. He explains everything really clearly, so things are simple to understand.

Have you seen the outcome you were hoping for?

Yes - Greg arranged a new fixed rate deal for me, along with some additional borrowing. It was all really simple and straightforward to sort out.

What could they have done better?

Nothing - his service was great, as it always has been.

What were the circumstances that caused you to initially look for an adviser?

I needed information and advice regarding mortgages for our first home.

How has Greg West helped you?

He helped talk through the available options for our original mortgage application several years ago. After the fixed term expired he then went through how best to move forward to continue to get decent rates.

Have you seen the outcome you were hoping for?

Absolutely, we've got our house and we're very happy

What could they have done better?

Nothing, all the information was clear and the options laid out in sufficient detail to allow you to make an informed choice. Greg was friendly and knew what he was talking about, I couldn't ask for more.

What were the circumstances that caused you to initially look for an adviser?

Buying house

How has Greg West helped you?

Provided great knowledge of the market and always get a great deal with him.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing top work alround.

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were looking to find a mortgage advisor due to wanting to buy our first home together.

How has Greg West helped you?

Greg made the process of applying for our mortgage easy and understandable. He helped us to find the best deal for us.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, 5* service

What were the circumstances that caused you to initially look for an adviser?

Mortgage was finishing.

How has Greg West helped you?

Sorted out a new deal without any hassle.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

As first time buyers we were unsure on how things worked and what we could afford.

How has Greg West helped you?

Greg gave us great advice, making things simple to understand and made clear what was relevant to us and what wasn’t which made everything so much simpler.

Have you seen the outcome you were hoping for?

Yes, we now own our first home and the process was simpler than we imagined before Greg’s advice.

What could they have done better?

Greg gave us all the advice we needed. Took time out to answer any questions we had through the process. We couldn’t have asked for more.

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has Greg West helped you?

Arranged a re mortgage

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Our rented house was put up for sale so we decided to buy it and needed a small mortgage

How has Greg West helped you?

Buy getting us the best deal to suit our needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all fine

What were the circumstances that caused you to initially look for an adviser?

We wished to raise capital for childrens property purchase

How has Greg West helped you?

We took out a fixed rate mortgage on a second property

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

My partner and I was in the process of buying a house and Greg was recommended by a colleague at work.

How has Greg West helped you?

Greg was brilliant from day 1. He was able to come to our house, sit down with us and explain the process, what he does, how he can help etc. My partner and I were knew to the 'house buying' process and had many question, which Greg was able to answer for us. I was able to contact Greg via text, email and telephone, which was very convenient when at work! Greg found us a mortgage deal, and then the property fell through, but when we found another property, he was there to support us again with the process.

Have you seen the outcome you were hoping for?

Yes, we gained a good mortgage deal which my partner and I were happy with.

What could they have done better?

If I am honest, Greg ticked every box for my partner and I as a mortgage broker/advisor. For what we needed and wanted, he did it for us.

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers

How has Greg West helped you?

He helped us find the best mortgage for us, explained everything so well as we were new to the whole house buying experience and made us feel completely at ease through the whole process. He was always happy to help if we needed advice, very prompt email responses.

Have you seen the outcome you were hoping for?

Yes we have, the best outcome there could have been.

What could they have done better?

Honestly nothing, amazing service.