Michelle Lawson

This review is a follow-up review from a client who left a review previously.

How has Michelle Lawson helped you since your last review?

Always helpful and very knowledgeable

This review is a follow-up review from a client who left a review previously.

How has Michelle Lawson helped you since your last review?

Michelle made my remortgage a breeze. I didn’t have to worry about anything as Michelle sourced the best rates and kept me informed when the rates changed, so I would pay less.

This review is a follow-up review from a client who left a review previously.

How has Michelle Lawson helped you since your last review?

Fast, efficient service, with great communication. When the rates dropped in the market, she got me a new application at a better percentage. She didn't need to do this, I had already paid her for her services. I will be using her every 2 years until I clear my mortgage. Highly recommend

This review is a follow-up review from a client who left a review previously.

How has Michelle Lawson helped you since your last review?

Fantastic service, time and time again, thank you Lawson Financial for your continued support

This review is a follow-up review from a client who left a review previously.

How has Michelle Lawson helped you since your last review?

Michelle and her team continue to provide a sterling service not just remortgages but providing continual essential updates to land lords. A great team providing a great service .

What were the circumstances that caused you to initially look for an adviser?

I have several investment properties and was looking to find adviser to help with them all. She also helped to sort life insurance for both myself and my husband.

How has Michelle Lawson helped you?

Michelle has a font of knowledge and is very professional but also personable

Have you seen the outcome you were hoping for?

Each time I have required Michelles services the end result has been the perfect outcome

What could they have done better?

I do not think Michelle could be more committed to providing an outstanding service

What were the circumstances that caused you to initially look for an adviser?

Remortgages and property purchases.

How has Michelle Lawson helped you?

Her mortgage knowledge has helped me purchase new rental properties.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

As an older buyer I was looking for someone to help source a reasonable mortgage offer.

How has Michelle Lawson helped you?

Excellent service from beginning to end. Found a mortgage that offered everything I wanted (early payoff etc). Both Michelle and Dan kept me informed and were always ready to answer any queries. One of the few services that I encountered that had integrity and were genuinely on your side.

Have you seen the outcome you were hoping for?

Michelle and Dan helped keep things afloat as I needed to get revised mortgage offers due to purchases falling through.

What could they have done better?

All was good.

What were the circumstances that caused you to initially look for an adviser?

We initially contacted a large online company that had good reviews but they were not easy at all to contact. We decided to use a local broker and Michelle had excellent reviews.

How has Michelle Lawson helped you?

Our main wage was in Euros, which made a mortgage more difficult and we were purchasing a short time before selling so needed advice on how to structure the mortgage. Michelle explained the options carefully, which made the decisions easier.

Have you seen the outcome you were hoping for?

Yes, very happy with the outcome.

What could they have done better?

Nothing that I can think of. Dan was also great with the admin once everything was sorted. Communication with both Lawsons was very easy!

Please provide a brief comment about your experience with Michelle

Michelle has been very friendly and approachable and is obviously knowledgeable.

What were the circumstances that caused you to initially look for an adviser?

I was looking for my first house to buy and needed advice and support

How has Michelle Lawson helped you?

Michelle helped in various ways, from basic advice and support to more detailed. She was there every step of the way and always contactable. She helped in every area, from mortgage advice to insurance to checklists of what I needed to do. All made very simple and easy

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I really don’t think they could have done anymore.

What were the circumstances that caused you to initially look for an adviser?

I have zero knowledge about mortgages and insurance, hence I was looking for an advisor.

How has Michelle Lawson helped you?

Michelle provided me with the best possible mortgage and insurances.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Michelle Lawson helped you?

Personable and helpful resulting in a smooth free process.godown….but the impact was lessoned

Have you seen the outcome you were hoping for?

Always would like the interest rates to go down…..but the impact was lessoned

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Michelle Lawson helped you?

By confirming a deal for re-mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that was within her control

What were the circumstances that caused you to initially look for an adviser?

Purchasing a BTL property

How has Michelle Lawson helped you?

Always open to discussions and understanding our specific requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Have used for 2nd purchase for rental property and personal house move.

How has Michelle Lawson helped you?

Helped get three mortgages in total over last 3 years

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Time it takes to look around other rates and do the comparison

How has Michelle Lawson helped you?

Always seeking out the best deal for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

Seeking mortgages for buy to let property

How has Michelle Lawson helped you?

Michelle found the most competitive product for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To get the best deals available

How has Michelle Lawson helped you?

She advised on the best mortgage provider for our position

Have you seen the outcome you were hoping for?

Yes the mortgage was successfully ported

What could they have done better?

Nothing always a great service

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my mortgage options.

How has Michelle Lawson helped you?

Michelle took the time to understand mu finances and advise options. She was always available to chat, and went above and beyond in helping me secure the bet deal at a time of intense volatility in the market.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Michelle was amazing

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Michelle Lawson helped you?

Sorted mortgage, very helpful when needed postponing several times (new build!)

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

What were the circumstances that caused you to initially look for an adviser?

Small property portfolio

How has Michelle Lawson helped you?

Michelle has help me with all of my property mortgages over the past 20 years

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy my first home and had previously met with a mortgage advisor with an estate agents who I found to be very unhelpful and not at all knowledgeable. A friend recommended Michelle Lawson for independent mortgage advice so I contacted Michelle and she got in touch with me right away.

How has Michelle Lawson helped you?

Michelle helped by assessing my financial affordability and mortgage options. She gave me straightforward and helpful advice. Michelle is clearly very experienced and knowledgeable. Michelle secured me my first mortgage at a lower rate and supported me through the whole process. Michelle and Dan also helped to get home insurance in place.

Have you seen the outcome you were hoping for?

Absolutely. I now own a house of my own and my mortgage payments are affordable. Buying a home and getting a mortgage is extremely daunting and I am very thankful for Michelle's help.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage.

How has Michelle Lawson helped you?

Made me realise there were better products available to me than the remortgage i had already committed to myself. Luckily, Michelle let me know with enough time to cancel the remortgage I had already committed to without penalty. Saved me over £100 per month.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Literally nothing.

What were the circumstances that caused you to initially look for an adviser?

Remortgage for rental property

How has Michelle Lawson helped you?

Have been both a client but would now call Michelle more of a friend for over 15 years. During this time she has always offered professional independent advice. We trust her immensely and have recommended her to many a friend who like us have seen the benefits. Have never looked to use anyone different

Have you seen the outcome you were hoping for?

Most definitely, best advice 10 years ago when we unexpectedly decided to move property and without Michelle’s advice would have lost our chance to build our dream house

What were the circumstances that caused you to initially look for an adviser?

Buying a second property for a Buy to Let

How has Michelle Lawson helped you?

Michelle has always given us fantastic advise with our mortgages and also insurance products. She always gives us plenty of options and sources the best solutions for our situation.

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing just keep giving the same level of service as always.

What were the circumstances that caused you to initially look for an adviser?

Various re-mortgages over a long period of time

How has Michelle Lawson helped you?

Found and secured mortgage products for us several times for our changing circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michelle Lawson helped you?

In some very uncertain times Michelle offered some excellent advise and offered some great explanations as to the current market which helped me pick the right product.

Have you seen the outcome you were hoping for?

Yes, I’m very happy with my renewal. Everything happened exactly as Michelle said it would.

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

Moving house and building a new one.

How has Michelle Lawson helped you?

She got the borrowing required in a very complicated case as I’m a company director, she had all the answers and worked extremely hard for us.

Have you seen the outcome you were hoping for?

Yes, couldn’t have built our home without her

What could they have done better?

Nothing, honestly she is very professional and knows her stuff.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michelle Lawson helped you?

Organised everything to do with my mortgage

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing at all . Absolutely fantastic service

What were the circumstances that caused you to initially look for an adviser?

Was a first time buyer for a property.

How has Michelle Lawson helped you?

From start to finish was brilliant with advice, helping find the best mortgage and provider and also staying in communication with the mortgage and the moving process.

Have you seen the outcome you were hoping for?

Absolutely. Will always recommend Michelle and will definitely use her again in the future.

What could they have done better?

Nothing at all. Michelle is very professional, knowledgeable and great with communicating.

What were the circumstances that caused you to initially look for an adviser?

With so many financial products and legislation changing, we needed to have independent advice based upon our short, medium and long term needs. Also with family matters, we wanted to ensure that as a collective, we made the right decisions.

How has Michelle Lawson helped you?

Michelle is an expert who throughly fact finds on the clients needs and aims. She has given us fantastic advice on a whole range of options and helps us to demystify the plethora of products. She has a professional outlook to provide actionable advice and selects the most suitable products to meet with our circumstances. Michelle also constantly reviews the newly available financial products and isn’t afraid to change her proposals if she comes across something more beneficial. She is meticulous in her record keeping and diary actions

Have you seen the outcome you were hoping for?

We have been overjoyed by the superb advice given and this has been a godsend given the volatile market conditions. Michelle will always be our go-to advisor and we have recommended her services to other friends and family, who like us are absolutely delighted.

What could they have done better?

Nothing, as everything has been perfect. Michelle give the best advice first time everytime.

What were the circumstances that caused you to initially look for an adviser?

Investment properties and personal home

How has Michelle Lawson helped you?

She has always given me honest, factual and useful advice. Quick efficient service and professional service.

Have you seen the outcome you were hoping for?

Absolutely been using Michelle for many years and we have created a successful property portfolio.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Michelle and Dan are very professional, they establish your needs and then present you with a range of options and explanations. We feel in very safe hands.

How has Michelle Lawson helped you?

Remortgages on four by to lets this year.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Michelle

Communication good

What were the circumstances that caused you to initially look for an adviser?

Buying first home

How has Michelle Lawson helped you?

Helped us understand what we could afford to buy and invaluable guidance on mortgage & insurance products.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing we’re really rely on and trust the service Michelle provides

Please provide a brief comment about your experience with Michelle

I am very impressed with Michelle’s knowledge and professionalism, I felt supported through the entire process

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michelle Lawson helped you?

She was informed, helpful with my questions and secured a good deal for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Please provide a brief comment about your experience with Michelle

As always, excellent service with great communication throughout the process

What were the circumstances that caused you to initially look for an adviser?

To apply for a mortgage..

How has Michelle Lawson helped you?

Applied for a residential mortgage and subsequently buy to let mortgages for 2 properties. Also renewals of the residential mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure there was anything.

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage

How has Michelle Lawson helped you?

She gave us sound financial advice and recommended the best products most suited to our finances and circumstances. She provided us with options and did not push her opinions allowing us to make an informed decision

Have you seen the outcome you were hoping for?

Yes very much so

What could they have done better?

Nothing, any issues and or delays were out of Michell and Dans hands. They both kept us update, reassured and supported throughout the entire process

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Michelle Lawson helped you?

By helping secure a good product.

Have you seen the outcome you were hoping for?

Yes totally

What could they have done better?

Nothing I cannot fault their service.

What were the circumstances that caused you to initially look for an adviser?

To purchase a buy to let property and i was referred to Michelle by my accountants

How has Michelle Lawson helped you?

By helping me with my own Mortgage, 2 x buy to let mortgages and two Re Mortgages

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

House move

How has Michelle Lawson helped you?

Secured favourable rates and provided sound advice. Responsive and assertive.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Michelle

Excellent service, solid advice, patient and diligent

Please provide a brief comment about your experience with Michelle

Efficient, clear explanation of options.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michelle Lawson helped you?

Good deal on a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We had to re-mortgage, and was recommended by a friend. The service we received was excellent nothing was to much trouble.

How has Michelle Lawson helped you?

Michelle and her staff were there for us 24/7 even when they were on holiday, they all went above and beyond . We will certainly be going back and will recommend them to our friends and family. 10 star service

Have you seen the outcome you were hoping for?

Yes , service was excellent.

What could they have done better?

Nothing , like I said it was a 1st class service , no faults.

What were the circumstances that caused you to initially look for an adviser?

I have been using Michelle Lawson for over 10 years now and I can honestly say the service I have received during this whole period has been fantastic. She works tirelessly to find the best mortgages that suit your needs. Brilliant service from a great team.

How has Michelle Lawson helped you?

She has arranged in excess of 15 mortgages for myself as well as both of my children.

Have you seen the outcome you were hoping for?

Every mortgage arranged has been precisely what was requested.

What could they have done better?

Absolutely nothing. Perfect every time.

What were the circumstances that caused you to initially look for an adviser?

Mortgage for rental property

How has Michelle Lawson helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Michelle Lawson helped you?

I've used Michelle three times now, and will continue to use her in the future for all of my mortgage requirements

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Michelle Lawson helped you?

Provided advice and support the whole way, explaining the process which I needed help with as a first time buyer.

Have you seen the outcome you were hoping for?

Yes, I am now living in my first home

What could they have done better?

N/A

Please provide a brief comment about your experience with Michelle

Michelle and Dan were brilliant helping me find my first mortgage. From start to finish they kept me up to date with everything that was going on. They kept it very simple and straight forward,everything was explained well. Highly recommend to anyone specially if your just starting to look into it and have lots of questions. They will sure help you out. Thank you very much both of you.

What were the circumstances that caused you to initially look for an adviser?

In order to get remortgage each time it finishes its fix.

How has Michelle Lawson helped you?

Managed to find us a mortgage whilst newly self employed and on long term sick. Always very helpful.

Have you seen the outcome you were hoping for?

Yes - mortgage always found

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We have used Michelle’s service before and value her expertise in finding the right product for us.

How has Michelle Lawson helped you?

Michelle has been consistently focused, professional and knowledgeable throughout. Her friendly manner has put us at ease with a genuine desire to help and has gone beyond our expectations.

Have you seen the outcome you were hoping for?

Yes, we were offered the mortgage she recommended to us.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Remortgaging properties, moving house and buy to lets

How has Michelle Lawson helped you?

Seamless service in an extremely challenging market. Michelle is very professional, very approachable and incredibly knowledgeable

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Please provide a brief comment about your experience with Michelle

Excellent & professional service, quickly responds to any questions, would highly recommend

Please provide a brief comment about your experience with Michelle

Good service every time .

Please provide a brief comment about your experience with Michelle

Michelle has been very professional and thorough in her advice

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Michelle Lawson helped you?

Michelle sourced a lender able to assist with our specific circumstances. She responded promptly to our questions and made us feel at ease

Have you seen the outcome you were hoping for?

Yes- offer received

What could they have done better?

Nothing Michelle was great

What were the circumstances that caused you to initially look for an adviser?

re-mortgage advice

How has Michelle Lawson helped you?

Helped me through the process, and explained the choices available - very supportive especially given COVID-19 related disruption in the market earlier in 2020 when I started the re-mortgage process

Have you seen the outcome you were hoping for?

Yes, I achieved my main aims and obtained the product I was looking for

What could they have done better?

explained potential risk of mortgage shortfalls or advice regarding redemption statements - but to be clear the problems I had with these were due to the solicitor (sub-par service received) and not Lawson finance, who were on hand to help and answer my questions

What were the circumstances that caused you to initially look for an adviser?

My current financial advisor didn’t deliver the best mortgage for me, so I contacted Michelle and she found a lender who would lend me what I needed.

How has Michelle Lawson helped you?

She found a lender that would supply myself with additional funds

Have you seen the outcome you were hoping for?

Yes ⭐️⭐️⭐️⭐️⭐️

What could they have done better?

Nothing at all ⭐️⭐️⭐️⭐️⭐️Service

What were the circumstances that caused you to initially look for an adviser?

Mortgage, house insurance and income protection.

How has Michelle Lawson helped you?

Obtaining a great mortgage deal, advising income protection and house insurance.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Michelle always goes the extra mile. She couldn’t have been anymore helpful.

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage

How has Michelle Lawson helped you?

Michelle has explained everything we need to do and she has found us a great mortgage deal. She also has found an insurance (home and personal) for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I’m very happy with how Michelle handles everything

What were the circumstances that caused you to initially look for an adviser?

Remortgaging on my house

How has Michelle Lawson helped you?

Michelle gave us sound advice on our mortgage options. We were looking to remortgage but take additional money against our house to build an extension. Michelle helped us obtain this as well as very reasonable mortgage offer.

Have you seen the outcome you were hoping for?

Absolutely and more.

What could they have done better?

Nothing. Michelle was so professional, helpful and so quick to respond to any questions we had.

What were the circumstances that caused you to initially look for an adviser?

Taking out a mortgage as first time buyers

How has Michelle Lawson helped you?

She helped me and my partner by making the process smooth and informative at all stages.

Have you seen the outcome you were hoping for?

Absolutely!!

What could they have done better?

Nothing - they were amazing!!

What were the circumstances that caused you to initially look for an adviser?

Our mortgage had come to the end of its fixed term.

How has Michelle Lawson helped you?

Notified us in advance that it was time to start shopping around. Took all of our details and found us a mortgage that met our needs on a lower interest rate.

Have you seen the outcome you were hoping for?

Yes, absolutely and we will be back in 2 years.

What could they have done better?

Nothing, she was patient and supportive.

What were the circumstances that caused you to initially look for an adviser?

We were remortgaging our house to raise money for an extension.

How has Michelle Lawson helped you?

She advised on our financial circumstances and its relevance to how much we should look to be borrowing and also advising on the correct product for us and our situation whilst remaining financially efficient.

Have you seen the outcome you were hoping for?

Yes the outcome was better than anticipated, Michelle had saved us money over if i had gone directly to market.

What could they have done better?

I honestly have no suggestions, everything was spot on.

What were the circumstances that caused you to initially look for an adviser?

Renew mortgage

How has Michelle Lawson helped you?

Gave suitable options for me to select

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We have used Michelle in the past for 2 previous mortgage applications and always found her to be very professional provide excellent service. This meant that I did not need to look for a financial advisor and didn't think twice about using Michelle again.

How has Michelle Lawson helped you?

Michelle ensured that she fully understood our current situation, our future plans and what we were looking for. She is as efficient as always from start to finish and kept us fully informed throughout the whole process.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing in my opinion. It is obvious that Michelle has numerous years experience as a financial advisor and this shines through in the service and commitment she shows you as a client.

What were the circumstances that caused you to initially look for an adviser?

Remortgage and extra borrowing

How has Michelle Lawson helped you?

Michelle took the time to work out the best way forward and which mortgage deal was best for me.

Have you seen the outcome you were hoping for?

Yes, remortgage completed

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgaging with a view to taking additional equity out of the house in order to fund future investment opportunities.

How has Michelle Lawson helped you?

Have used Michelle before and she was really helpful, she explained taking various different capital amounts and rates would effect us over the term of the mortgage with a lot of ideas of how we could achieve our end goal, also helped answer a lot of general questions that we were unsure of.

Have you seen the outcome you were hoping for?

Yes, got a great rate and are able to look to the future with excitement.

What could they have done better?

Honestly nothing, was really timely on responding to emails, answered every quesiton no matter how stupid it may have been, and helped when liaising with solicitors.

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Michelle Lawson helped you?

Michelle initially found various mortgage deals for us and advised on our options. She then assisted in dealing with solicitors etc making the transaction very stress free.

Have you seen the outcome you were hoping for?

Michelle and her team go above and beyond my expectations

What were the circumstances that caused you to initially look for an adviser?

My mortgage products coming to an end

How has Michelle Lawson helped you?

Michelle researched and sourced the best options for me

Have you seen the outcome you were hoping for?

Pretty much yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Mortgage due for renewal

How has Michelle Lawson helped you?

Michelle took into all of my personal circumstances before providing various options and advising me which ones would be most suitable to our plans.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michelle Lawson helped you?

Michelle helped me complete my mortgage. Always a top service provided.

Have you seen the outcome you were hoping for?

Yes, I am very pleased with the finished product.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Unsure of how to pursue

How has Michelle Lawson helped you?

She did everything, brilliant!

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, good comms, everything, she has some good contacts!

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Michelle Lawson helped you?

Michelle explained all the products available and found the best deal available to me for my circumstances and needs.

Have you seen the outcome you were hoping for?

Yes! Michelle even advised me to re-apply as a new mortgage with better rates had come available

Please provide a brief comment about your experience with Michelle

Fast excellent professional service ; clear communication ; gave me positive experience that I trust her and that she’s honest ; easy to talk to .hard working and thorough .