Reviewed for
Insurance and Protection ( 154 )
Mortgages ( 259 )
Pensions ( 3 )
Equity Release ( 9 )
Retirement income (annuities, drawdown) ( 2 )
Auto Enrolment ( 1 )
Investments and Savings ( 2 )
Pension Transfers - Non Specialist ( 1 )
Inheritance Planning ( 3 )
Long Term Care ( 2 )
Pension Transfers - Specialist ( 1 )
Financial Planning ( 4 )
Financial Mentoring ( 2 )
Financial Coaching ( 1 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 2 )
£100k - £200k ( 3 )
£50k - 100k ( 15 )
Up to £50k ( 121 )
Review
by a verified client in Durham
17 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
5 year fixed rate coming to an end + Help 2 Buy scheme
How has Christine Parkin helped you?
Has assisted with re mortgage and H2B advice
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing. all advice was professional and relevant
Review
by a verified client in Durham
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Christine Parkin helped you?
Sorted our new mortgage and kept us updated with every rate change
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Tyne and Wear
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We asked our letting agent if they knew someone who could give mortgage advice and their recommendation was Durham Mortgage Solutions.
How has Christine Parkin helped you?
She's gone above and beyond for us, she really has. We were first-time buyers, so the whole process was incredibly daunting. Christine has sat us down to give advice, look over our finances, calm nerves and generally be supportive throughout the whole process. Even when we thought that was it, she started emailing us about various insurances, helping massively as the intermediate. Honestly, she's been huge for us.
Have you seen the outcome you were hoping for?
Yes, we've had this house for a couple of months, also being signed up for life insurance, income protection and building and contents insurance.
What could they have done better?
Nothing comes to mind, to be honest.
Review
by a verified client in Tyne and Wear
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My husband and I were looking to buy our first home and we would have not been able to complete the purchase without Christine’s help and knowledge.
How has Christine Parkin helped you?
She has been our trusted advisor and she has gone above and beyond to help us and provide the guidance we needed in order to buy our first property. Without her it just wouldn’t have been the same so thank you Christine for being you!
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
I'm so grateful for you taking the time to share your experience and speaking so highly of me. I do really have the best job helping people onto the property market and seeing them through the mortgage journey! I look forward to checking in next year to make sure all your plans are on track xxReview
by a verified client in Durham
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking to buy our first home and Christine came recommended to us by a friend. Feeling lost in a fuzzy world of mortgage products, we sought help from and experienced and efficient professional to guide us through the process.
How has Christine Parkin helped you?
Christine has completed all work in a beyond timely fashion. We really couldn’t have asked for a more helpful adviser.
Have you seen the outcome you were hoping for?
Absolutely. Since working with Christine we have had an offer accepted on a home and secured a mortgage.
What could they have done better?
Literally nothing, Christine has been brilliant throughout.
Christine:
I'm so pleased to help such a lovely couple David, thank you for sharing your experience.Review
by a verified client in Durham
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house
How has Christine Parkin helped you?
Christine sorted a mortgage and Protection cover.
Have you seen the outcome you were hoping for?
Yes, we were not sure what mortgage would be available to us and Christine secured a mortgage that was a great rate and fitted our needs perfectly.
What could they have done better?
Nothing, Christine is brilliant and couldn't fault anything.
Review
by a verified client in Durham
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Good rates
How has Christine Parkin helped you?
She helped us to find the best rates.
Have you seen the outcome you were hoping for?
Yes!
Christine:
Ross thank you for taking the time to share your recent experience with Durham Mortgage Solutions, we are so grateful for your review, as it gives insight to new clients of the service we provide.Review
by a verified client in Durham
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house
How has Christine Parkin helped you?
Helped facilitate a mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanting to buy a house
How has Christine Parkin helped you?
Christine has been extremely helpful throughout, honest and understanding. Always on call when needed and really appreciate all of her help.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We have successfully used Christine's service on a previous occasion and we're looking to move. Christine was our first port of call to transfer our mortgage and explore the best mortgage options.
How has Christine Parkin helped you?
Christine was able to administer our new mortgage, advising on the most suitable mortgage to suit our needs. We are both approaching retirement and did not want our mortgage to extend past our retirement dates. Christine was able to provide the most suitable solution and made our move a lot easier.
Have you seen the outcome you were hoping for?
Yes, we have seen the outcome we were hoping for, as Christine had explained the acquired products in great detail, preventing any suprises.
What could they have done better?
Nothing and would not use any other service.
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our mortgage was up for renewal
How has Christine Parkin helped you?
Helped renew our mortgage and had great advice for us and was always on hand if we needed anything!
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, it was amazing service and help from start to finish we wouldn’t use anyone else
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We moved house after 20 years and needed help sourcing a competitive mortgage and life insurance.
How has Christine Parkin helped you?
Christine has been brilliant from the beginning right through to completion as well as support after we had completed. Added to that our original house felll through and she helped us navigate that including a new mortgage offer. She scheduled her calls / visits around our availability and always answered our queries promptly. I literally am so grateful for her service, she helped made one of the most stressful times, loads less stressful.
Have you seen the outcome you were hoping for?
Yes, brilliant advice all the way through.
What could they have done better?
Absolutely everything was brilliant.
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
New home
How has Christine Parkin helped you?
Christine went above and beyond to look after us on all areas of our mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
None
Review
by a verified client in Durham
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
After using the same advisor for over 15 years we were recommended to have a chat with Christine which lead us to choosing a remortgage with Durham Mortgage Solutions, which not only saved us money but reduced our mortgage term.
Have you seen the outcome you were hoping for?
Absolutely, from the home visit to help with the paperwork to a smooth completion the whole team were fabulous.
What could they have done better?
Nothing, everything was great.
Christine:
Thank you so much for sharing your experience. We look forward to helping you as and when you need us!Review
by a verified client in Durham
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking at remortgaging our home. Christine supported us previously with buying and selling a home, then came back to see us a few months later to look at remortgaging, and getting a better deal.
How has Christine Parkin helped you?
She helped us find a better deal and went above and beyond with her service and support. Nothing was a bother, she was always there to help if we were unsure of anything
Have you seen the outcome you were hoping for?
Absolutely, we now have a better mortgage deal, and have saved money in the long run. We were also able to get extra money for work in the house added to the mortgage
What could they have done better?
Not a thing. The whole team are great, and always there to help
Review
by a verified client in Durham
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were first time buyers and needed guiding through the mortgage process
How has Christine Parkin helped you?
Christine has been great, she told us all about the process and guided us through the mortgage in principle and then the mortgage process. She was very fast to respond to queries and very organised with our documentation. She helped answer all of our questions and honestly was the best part of us buying a house!
Have you seen the outcome you were hoping for?
Yes we secured a mortgage and bought our first home
What could they have done better?
Nothing
Review
by a verified client in Durham
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a rental property
How has Christine Parkin helped you?
Christine has helped us for many years we’ve had a lot of very good advice on everything we’ve ever needed to progress on the property ladder I value Christine’s help a lot highly recommend
Have you seen the outcome you were hoping for?
100 %
What could they have done better?
Nothing
Review
by a verified client in Durham
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgages
How has Christine Parkin helped you?
She was fast and efficient and very clear
Have you seen the outcome you were hoping for?
Most definitely
What could they have done better?
I don’t think she could have done anything more
Review
by a verified client in Durham
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage, was not happy with original mortgage adviser
How has Christine Parkin helped you?
Gone above and beyond to help us, answered any question I had (which was a lot!)
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Durham
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
RE-MORTGAGE
How has Christine Parkin helped you?
Got us the best deal.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
nothing
Review
by a verified client in North Yorkshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for a Mortgage
How has Christine Parkin helped you?
From start to finish Christine was very helpful and helped me with all aspects of getting the Mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Durham
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our mortgage deal was coming to an end so we were ready to look for a new offer. We also wanted to look at the option to consolidate some debt.
How has Christine Parkin helped you?
She has helped us find a new mortgage deal that fitted our budget, consolidate more expensive debt and find some new insurance products for our needs.
Have you seen the outcome you were hoping for?
Absolutely, it was fab!
What could they have done better?
Nothing, Christine and her team were amazing.
Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying our family home
How has Christine Parkin helped you?
Christine provided an excellect service going that extra mile and delivering a personal touch. Christine was on hand at any point throughout the process
Have you seen the outcome you were hoping for?
Yes!
What could they have done better?
Absolutely faultless!
Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our mortgage deal was coming to an end
How has Christine Parkin helped you?
Christine sourced the best deal for our remortgage
Have you seen the outcome you were hoping for?
Yes definitely. Given the current fluctuations in mortgage rates we were happy with the deal we settled on.
What could they have done better?
N/a
Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
1st time buyer
How has Christine Parkin helped you?
Sorted everything for me so I didn't have to worry
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Tyne and Wear
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Removing my ex partner from the mortgage and remortgaging in order for myself to afford the mortgage on my own.
How has Christine Parkin helped you?
Christine came to the house which was very convenient and found the best option that suited my situation. She made the process quick and painless, from end to end it had taken 2 weeks for my new mortgage offer to be accepted.
Have you seen the outcome you were hoping for?
The outcome was what I was hoping for, to be able to afford the place without having to put my mum on the mortgage as a co-owner.
What could they have done better?
N/A
Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Member of Durham Business Group
How has Christine Parkin helped you?
Christine led me through the whole process of remortgaging a buy to let property and found the best deal to meet my circumstances and needs.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I didn’t find eway that the solicitor used user friendly
Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We needed a mortgage to purchase a house
How has Christine Parkin helped you?
Christine helped us obtain a mortgage and subsequent insurances to ensure we are financially protected
Have you seen the outcome you were hoping for?
Absolutely - we have completed on the house purchase and have sufficient and relevant insurance protection.
What could they have done better?
Nothing at all - don’t waste your time looking for better. Christine Parkin and her team DMS are the best!
Christine:
Hi Lyndsey, was our pleasure to help you and we look forward to helping you as and when you need us! Thank you so much for the beautiful flowers and gift you brought to the office, so kind of you.Review
by a verified client in Durham
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were remortgaging our house after reaching the end of the fixed rate period with out current mortgage provider.
How has Christine Parkin helped you?
Christine was very helpful and gave us great advice on remortgaging to give us capital for home improvement that we wanted to do.
Have you seen the outcome you were hoping for?
Yes, we have a mortgage with a good rate for the current time m, and we will have tge money for home improvements.
What could they have done better?
We couldn't have asked for anything more.
Review
by a verified client in Durham
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchasing a buy to let property
How has Christine Parkin helped you?
Christine has helped me get a mortgage, talked me through every step, advised on the best cause of action and is always willing to help with anything. This is my second time using her service and I wouldn’t look anywhere else.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Durham
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying first home
How has Christine Parkin helped you?
She helped with everything, about what to expect and what to look out for, she answered questions we had out of hours and provided helpful information we would have been stuck without
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
In my opinion nothing! Everything was answered and explained, even in ways which made it easier for me to understand
Christine:
Thank you for taking the time to share your experience, we look forward to helping you as and when you need us in the future Lewis. Enjoy your 1st forever home.Review
by a verified client in Durham
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our fixed rate had come to an end and we were looking for a new deal.
How has Christine Parkin helped you?
Christine has sorted us a new mortgage a lot cheaper than what our current provider had quoted.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re mortgage
How has Christine Parkin helped you?
Christine has always helped us get the best mortgage for us despite our more difficult circumstances (move back from overseas and self employed)
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
NA
Review
by a verified client in Durham
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchasing a property
How has Christine Parkin helped you?
I’ve been helped with general advice and guidance as well as getting everything organised with the solicitors and estate agents
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Review
by a verified client in Durham
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was applying for a mortgage
How has Christine Parkin helped you?
Christine did literally everything for me, and even after my mortgage offer was approved she still was there giving me advice and making phone calls
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Absolutely nothing! Top of the range advice and Christine is amazing at what she does
Review
by a verified client in Durham
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We required a remortgage.
How has Christine Parkin helped you?
Christine was excellent, and helped us to secure a good deal.
Have you seen the outcome you were hoping for?
Yes, Christine and Rachel were brilliant.
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were buying a house but also needed to renew our current mortgage deal.
How has Christine Parkin helped you?
Christine found the best product out there for us and even after we had found a mortgage she kept checking other deals to see if anything better became available.
Have you seen the outcome you were hoping for?
Yes, we have a mortgage offer from two banks and are very happy with the deal.
What could they have done better?
Nothing
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Bought a house so needed a mortgage advisor for our mortgage.
How has Christine Parkin helped you?
Got us the best possible mortgage rate she could, Christine checked the rates throughout our purchase and managed to get us a better rate several times. Her or the team kept in touch throughout.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking at buying a new house so wanted to look into mortgages available for us.
How has Christine Parkin helped you?
Christine went through the different mortgage options available and help get it set in place. Even after this as rates had dropped she managed to save us over £100 a month by getting another application sorted to secure the new rates.
Have you seen the outcome you were hoping for?
The outcome was better than we had hoped for.
What could they have done better?
None
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a new mortgage
How has Christine Parkin helped you?
helped find a new mortgage
Have you seen the outcome you were hoping for?
yes
What could they have done better?
not a lot to be frank
Christine:
Thank you for taking the time to share your recent mortgage review/remortgage. Its great to see the team pull off such quality customer service to see your case through to completion! We look forward to assisting you for many years to come.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking at the possibility of buying a house and being able to finance that with a mortgage. We were given Christine's details and also saw that the reviews on social media were positive.
How has Christine Parkin helped you?
Christine went above and beyond in helping us not only secure a competitive mortgage that allowed us to buy the home of our dreams, She also helped with negotiations for selling a flat to help progress our move which she kept pushing until the sale went through. We didn't expect the level of support we received and her professionalism, confidence and drive got us the result we were hoping for.
Have you seen the outcome you were hoping for?
Yes, and more.
What could they have done better?
Nothing,
Christine:
I am so pleased to see you both settled into your dream home and want to thank you for sharing your experience. We hope to look after your future needs and will keep in touch annually to see if you need our help through out your fixed rate period. All the best in your new home from the DMS team!Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Christine worked so hard to get us the best rate when interest rates were getting higher and higher.
How has Christine Parkin helped you?
Helped us get an excellent rate in a financially turbulent time.
Have you seen the outcome you were hoping for?
Yes
Christine:
Thank you for taking the time to shar your review. We look forward to helping you as and when our services are needed.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Assistance for our mortgage as the rate was coming to an end. We needed to look at our insurance cover
How has Christine Parkin helped you?
We were able to sort our life insurance to make sure it covered all of our lending. We renewed our mortgage with NatWest as that was the best option. Christine sorted everything
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Christine:
Thank you for sharing your experience, we are pleased to have worked along side you to get the best and most cost-effective outcomes. We look forward to assisting you again in the future.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage deal coming to an end
How has Christine Parkin helped you?
She has helped us find a new mortgage deal and new insurance and protection.
Have you seen the outcome you were hoping for?
Yes, and more!
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were first time home buyers, with no experience and extremely limited knowledge about the purchase process and getting a mortgage loan.
How has Christine Parkin helped you?
Christine has patiently answered our every newbie’s question. She has explained key terms and tendencies, helped us secure a mortgage offer, and continued to reissue our offer every time there was a reduction in the market whilst in the process. She has explained insurance policies and advised us on what best suited our needs.
Have you seen the outcome you were hoping for?
The outcome was way better - we honestly believe we wouldn’t have been able to purchase a property without her professional advice.
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal
How has Christine Parkin helped you?
Got us a great deal. Informative throughout. Goes above and beyond
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Christine:
Thank you for taking the time to review your recent mortgage transaction, especially at this very busy time of year. It is always a pleasure to help you review both your mortgage and protection needs. Al the best and we will speak soon.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were finally in a position to buy our first home and Christine had been recommended by a friend who had used her services a number of times.
How has Christine Parkin helped you?
Christine has helped us more than she will ever know. We have wanted to buy a house for a number of years and didn’t think it would be possible but Christine quickly put our minds to rest and secured us exactly what we needed for our dream home.
Have you seen the outcome you were hoping for?
Absolutely, she worked very hard to find a mortgage that suited us and managed to get us exactly what we were looking for.
What could they have done better?
Nothing! Everything was great from start to finish.
Christine:
Thank you for taking the time to review your recently experience whilst buying your first home. I am so pleased to get you settled in in time for Christmas. All the best and we will speak to review your needs this time next year. Thanks, Christine & the DMS team.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Always there to advise and support. Explains things do you can understand them. Takes all the stress away
Have you seen the outcome you were hoping for?
Although Christine was very helpful along with her team, we were disappointed thst our monthly payment went up but that is due to interest rates
What could they have done better?
Nothing
Christine:
Thank you for taking the time to share your experience at this very busy time of year. We hope to help you n the near future when you are both feeling a little better. Best Wishes Team DMSReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal and potential move of house and previously used mortgage advisors.
How has Christine Parkin helped you?
Christine has been exemplarity in all areas of support throughout the process.
Have you seen the outcome you were hoping for?
yes, my mortgage has been renewed with very little impact to myself.
What could they have done better?
Nothing! everything was above what i expected from support and advice.
Christine:
thank you for taking time out at this bust time of year to share your experience, and we look forward to helping you in the near future. All the Best Team DMSReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed x2 BTL mortgages
How has Christine Parkin helped you?
Found me a very competitive mortgage to suit my needs.
Have you seen the outcome you were hoping for?
Yes
Christine:
Thank you for taking the time to review your mortgage advise. We look forward to helping you in the future and good luck with the 2 new investment properties. From Team DMSReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My initial mortgage was due to expire.
How has Christine Parkin helped you?
Christine searched all the best mortgage deals and gave good advice to remain with the current provider and just change the product. This saved me money.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
N/A
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Sale and purchase of a home
How has Christine Parkin helped you?
Got us and mortgage sorted and also help us sell our home through a network of people
Have you seen the outcome you were hoping for?
Christine did more that we could imagine. Outstanding service
What could they have done better?
Na
Christine:
So pleased to see you into your new home for Xmas with plenty time to get sorted before your tree goes up :) Wishing you many new memories in your new home. We look forward to helping you again in the future as and when you need us, and we will keep in touch each year for you annual financial check in. All the Best Durham Mortgage SolutionsReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was a first time buyer and began viewing properties. I was introduced to Christine whilst viewing properties and then worked with her when I found a property that I liked.
How has Christine Parkin helped you?
Christine has helped me immeasurably. If there was a way to rate more than five stars, then I would do just that. I went into the whole buying a property game with minimal knowledge. Christine helped explain things in ways that were easy to understand. They are patient and enthusiastic. It really put me at ease knowing that Christine was as enthusiastic about the property as I was. They were available through most hours of the day which was like a breath of fresh air considering I work full time. Before getting onto the property ladder, I knew I needed someone to hold my hand and guide me through all the different steps, and Christine did just that. I could not recommend them any higher.
Have you seen the outcome you were hoping for?
Yes! I am now a homeowner.
What could they have done better?
Absolutely nothing. Incredible service and incredible value for money.
Christine:
Thank you for taking the time to share your first home experience. We look forward to assisting you throughout your mortgages and when you need us. Best of Wishes from the team at Durham Mortgage Solitons!Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We are first time buyers and needed Christine’s help and guidance on our mortgage.
How has Christine Parkin helped you?
Christine has made the whole process super easy of buying our first property. Noting was ever too much Trouble. If I didn’t understand certain things she would ring me the better explain. Christine was so patient with me and Jacob. We couldn’t have wished for anyone better!
Have you seen the outcome you were hoping for?
Yes!
What could they have done better?
Noting she was perfect!
Christine:
We wish you the very best in your new home and look forward to assisting you in the future as and when you need us. Many new memories to make. xxReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving house and switching from a joint mortgage to a single.
How has Christine Parkin helped you?
Very helpful and on hand at any hour of the day
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Christine:
Thank you for taking the time to review your experience. Wishing you many happy memories in your new home. We look forward to helping you through your mortgage journey for many years to come.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal
How has Christine Parkin helped you?
Christine and her team are excellent , Always contactable and happy to answer questions. She is also lovely and very professional in her approach
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Christine Parkin helped you?
Christine goes above and beyond to get the best deal and offering relevant advise.
Have you seen the outcome you were hoping for?
Definitely
What could they have done better?
Nothing
Christine:
Thank you for taking the time to review your service with us. We will be very happy to review your needs again each year or as and when you may need if before. Happy new home.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time I used Durham mortgage solutions was to buy my first house and the second time was to remortgage.
How has Christine Parkin helped you?
Christine is one of the most hard working and genuine people I have ever met, nothing is too much trouble and she helps every step of the way. I was always kept informed of what was happening and advised throughout the process.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Nothing at all I'd never use anyone else.
Christine:
Ah Sam we very much look forward to helping you throughout your mortgage journey for many years to come and thank you so much for your kind words. All the bestReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had no idea how to navigate the mortgage and house buying environment, and Christine has been so incredibly helpful and guided me through the whole process, going above and beyond what one might expect from a broker.
How has Christine Parkin helped you?
Christine was so patient and kind in explaining the process, going above and beyond what one might expect a broker to help with, giving clear guidance through what feels like a scary process the first time you do it ... with her help it was not at all scary in the end!
Have you seen the outcome you were hoping for?
Yes, everything was so much easier and smoother than I could have imagined before buying my first home.
Christine:
Thank you so much for your feedback. Its our pleasure to look after your mortgage and protection needs, and will help you with your future needs as and when you need us.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were buying and selling our home, and decided to seek advice from Christine for our mortgage
How has Christine Parkin helped you?
Christine helped us get a good deal on our new mortgage making sure it was affordable for us
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, amazing service from start to finish. Christine and her team kept us up to date throughout the whole process
Christine:
Thank you for taking the time to review your service, it has been our pleasure to assist you and the family into your new home. Many Happy memories to you all. xxReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to remortgage my house and pay off a HTB loan
How has Christine Parkin helped you?
Considering my case wasn't necessary a straightforward one, due to the HTB loan, the value for money and level of service was excellent. Christine was on hand, day and night to help with any concerns and queries, and it made the whole process less stressful. Thank you once again Christine.
Have you seen the outcome you were hoping for?
Yes, I pay less for on my new mortgage, despite increasing it by 25%.
What could they have done better?
Nothing based on my experience.
Christine:
Hi Terri, thank you for your review. We look forward to assisting you with your protection once you have some free time to schedule in. Speak soonReview
by a verified client in Durham
a year ago
Overall
Advice
Value
Service
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Secured us a rate quickly before interest rate went up any further
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Maybe an update just before completion, that said I have always been able to speak to Christine directly and she always find the time to answers any questions.
Christine:
Thank you for your feed back it is most helpful in identifying areas where I need to work harder. We do have confirmation that your current policies to protect your mortgage and income were more cost effective than we could offer, so in this instance we did review your needs but did not replace any, and it may be more robust for us to issue a separate letter to confirm the outcome. We offer a free annual review to all of our customers and will be in touch soon to book an appointment for you. I look forward to speaking to you soon.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our mortgage was up for renewal and having had Christine advise and guide us in the past, with our previous mortgage and insurances, there was no one else we needed to consider in acting on our behalf again.
How has Christine Parkin helped you?
Christine secured our rate for us and was always on hand to answer any queries we had.
Have you seen the outcome you were hoping for?
Yes.
Christine:
Thank you for taking the time to share your experience, and we look forward to helping you in the future and inviting you to a free annual review, where we give you the opportunity to look over any of your current products and discuss any changes that may have occurred since we last spoke. Best Wishes ChristineReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
With interest rates increasing and our mortgage being out of term our payments were significantly increasing. We looked for a local company to advise us and Christine was amazing
How has Christine Parkin helped you?
Christine has given us the security of fixing our mortgage rate for the next five year, she gave us lots of options to choose from which was brilliant. She has also provided advice as to life insurance which was invaluable, although hopefully we’ll never need it ❤️
Have you seen the outcome you were hoping for?
Yes we have.
What could they have done better?
Christine was amazing, we couldn’t fault her service at all.
Christine:
Thank you for choosing us to look after your mortgage and protection needs and taking the time to review our service. We look forward to assisting you again in the future and will make contact annual to see if you have any changes you wish to discuss. And should anything change in the meantime we are always on hand for you. Kindest regards ChristineReview
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was purchasing my first home
How has Christine Parkin helped you?
Christine helped me with my mortgage application and throughout the process from start to finish nothing was too much trouble she went above and beyond.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking for mortgage advice & I have used Christine twice for mortgages, I wouldn’t use anyone else
How has Christine Parkin helped you?
Helped me look at my options & decide which was better
Have you seen the outcome you were hoping for?
Yes, both times the process was quick, any questions I had were answered quickly
Christine:
Thank you for taking the time to review your mortgage experience, we look forward to assisting you in the future and will be in touch to do your annual review each year. good luck !Review
by a verified client in Tyne and Wear
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Found a great deal
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you for taking the time to share your experience, and we look forward to helping you in the future and will check-in annually in case yo need support in the meantime.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Found a great product to help remortgage a property
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you for sharing your mortgage experience and we look forward to assisting you in the future.Review
by a verified client in Cumberland
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Confusion
How has Christine Parkin helped you?
Immensely
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you for sharing your recent experience from Durham Mortgage Solutions team, and we are glad that you are happy with all of the aspects of your application and purchase process. We look forward to helping you in the future and will check in with you for your free annual review next year.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed mortgage to buy a house
How has Christine Parkin helped you?
Christine was very good at finding us the right mortgage,and extremely helpful throughout our house move.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Can't think of anything as they were 10 out of 10
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were first time buyers and didn’t know where to start.
How has Christine Parkin helped you?
Christine helped secure us a good mortgage rate given the current climate. She helped guide us in the right direction about what we needed and what we didn’t need in terms for extra protections.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Everything went perfectly for us.
Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to purchase a buy to let property
How has Christine Parkin helped you?
Looked into all types of mortgages and gave use advise on solicitors
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Christine and her team were very professional
Christine:
Thank you for sharing your experience, and we look forward to helping you in the future. We will keep in touch incase your circumstances change and should you need us before your annual review, please do not hesitate to let me know.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a property
How has Christine Parkin helped you?
Christine helped with all stages through the process explaining everything in a clear way to understand. Helped with insurances as well and give great advice
Have you seen the outcome you were hoping for?
Yes in quick time
Christine:
Happy 1st home, and we look forward to supporting you throughout your future journey with your mortgage and protection reviews annually, in case your circumstances and priorities change. Good Luck!Review
by a verified client in North Yorkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My mortgage was coming to the end of the term and I was looking for another fix to have certainty over the repayments.
How has Christine Parkin helped you?
After our initial application Christine continued the review the market and managed to obtain us a better deal as interest rates dropped. Christine urged us to apply for the mortgage as early as possible to lock-in the interest rate around 6 months before our original deal ended. This has benefitted us greatly as rates shot up quickly. If I would have left sorting the mortgage until shortly before my deal ended, I would have probably had to pay hundreds of pounds extra in interest each month. I'm very happy Christine urged me to take action when she did. There was a small delay with the solicitors drawing down funds from the bank, but Christine's team kept us informed and reassured us there was no need to worry.
Have you seen the outcome you were hoping for?
Yes - Secured a mortgage that fixed my payments at an interest rate I was happy with.
What could they have done better?
Nothing
Christine:
Thank you for taking the time to review the service me and my team provided. It gives me great pleasure to know you have been completely happy and looked forward to assisting you again when we do your free annual review.Review
by a verified client in Durham
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Son was seeking a mortgage, and despite two previous applications looking favourable, they fell due to criteria. We approached Christine to see if she could assist.
How has Christine Parkin helped you?
Christine secured a mortgage offer and she came up with solutions that worked.
Have you seen the outcome you were hoping for?
Yes. Absolutely.
What could they have done better?
Nothing. All services were excellent.
Christine:
Thank you for taking the time to review the service you received from us. Really glad to be able to help, and hope to assist again in the near future as and when you need us! Good Luck in your New Home from the Team at Durham Mortgage SolutionsReview
by a verified client in North Yorkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for a remortgage due to debt consolidation.
How has Christine Parkin helped you?
Christine was so friendly, positive and non-judgemental. My circumstances were far from rosy and she was very confident on placing me with a new provider and saving me money. She was in touch throughout the whole process and was clear on everything.
Have you seen the outcome you were hoping for?
Absolutely. My remortgage is over the same term, my outgoings per month have reduced by almost £400. I have now gone from financially unstable to stable and am looking forward to seeing the effect on my credit score in future.
Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to move home and wanted the advice of a mortgage advisor
How has Christine Parkin helped you?
Christine has been excellent throughout our move. Helping with paperwork we didn’t understand, and explaining things in understandable terms. Advising on options more suited to us, and absolutely taking the stress out of all of the process
Have you seen the outcome you were hoping for?
Absolutely, we couldn’t have done it without Christine and Ksite
What could they have done better?
Not a thing. I will highly recommend Christine to any one thinking of buying and selling a home
Christine:
Thank you so much for taking the time to review your recent experience with us, especially at such a busy time for you. We very much look forward to helping you again very soon when your current deal is due to expire. Kindest Regards ChristineReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking to buy a new build property, so needed mortgage advice and a decision in principle. Christine was highly recommend by close friends so was our first point of call!
How has Christine Parkin helped you?
Christine was brilliant. She was very professional, friendly and she found us the best deal available. She came to our home at a convenient time and was always at the other end if the phone if needed.
Have you seen the outcome you were hoping for?
Absolutely, Christine found us the best deal available after searching many options. We were very happy.
What could they have done better?
Christine couldn't have done anything better! Perfect service. Thankyou very much.
Christine:
Thank you so much for taking the time to review our service, when you must be so busy moving into and organising your new home. We want to wish you all of your family many happy new memories in your forever home. Best Wishes ChristineReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Initially we were looking for someone who had the expertise and resources available to advise us on a buy to let mortgage for a young lender.
How has Christine Parkin helped you?
Not only did Christine secure our 1st buy to let mortgage, we have gone on to secure a second property, property insurance and personal protection insurance which obviously Christine handled for us as well.
Have you seen the outcome you were hoping for?
Definitely, Christine gave us the support and reassurance that this was something we could undertake.
Christine:
Thank you so much for taking the time to review your experience. It is always a pleasure to assist you and your family and we look forward to the next time.Review
by a verified client in Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We needed help finding a mortgage and insurance when moving house.
How has Christine Parkin helped you?
Christine helped us find the best rates and explained our insurance options.
Have you seen the outcome you were hoping for?
We are very happy with the service we received - Christine and her team are always available and very helpful.
Christine:
Thank you for taking the time to share your experience. We are so glad that you were able to complete with such tight deadlines and continue with the exceptionally low rate that had been agreed with the lender. All the best in your new home from all the team.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To help us in the purchase of our new home
How has Christine Parkin helped you?
Christine has been there for us from the start to the completion of our move often calling round to help us with our questions and aiding us with paperwork
Have you seen the outcome you were hoping for?
Most definitely
What could they have done better?
Nothing absolutely first class
Christine:
Hi Gary, Thank you for taking the time to review your experience from our team @Durham Mortgage Solutions. We wish you many happy years in your new home and look forward to helping you when your current product is due to expire. All the Best ChristineReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking to purchase my first house.
How has Christine Parkin helped you?
Arranged multiple Agreement In Principles during my house search, and finally found my mortgage once I got an offer accepted.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing.
Christine:
I hope you are settling in well Andrew, and thank you for taking the time to share your experience while you will be so busy! All the best in your first home and we look forward to helping you again in the future as and when you may need our help. Best wishes from DMs team ChristineReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First Time Buyer
How has Christine Parkin helped you?
Sorted us with a mortgage offer when we didn't think it was possible due to poor credit rating.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
At the time, I had recently retired and was looking to consolidate finances and move forward in purchasing a new home.
How has Christine Parkin helped you?
Christine has provided a first class service throughout. A warm, helpful and engaging person, Christine performed impeccably.
Have you seen the outcome you were hoping for?
The outcome is as required.
What could they have done better?
We told Christine what we required, Christine delivered exactly what was required so I don't think she could have done better.
Christine:
It is so special to my team when client take the time to review the service we give, even when they are so busy moving and preparing their new homes. Thank you so much for sharing your experience, and we look forward to helping you in the future as and when needed.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were first time buyers purchasing our house.
How has Christine Parkin helped you?
Christine was very helpful throughout the whole process and was very patient explaining each choice we had available.
Have you seen the outcome you were hoping for?
Yes 100%.
What could they have done better?
Honestly I don’t think there is any improvements needed, everything was perfect.
Christine:
I am so please for you both as you move into your first home together, and thank you for taking the time to share your experience when you have so many things going on. We look forward to assisting you in the future as and when your needs arise. All the Best from the Team at Durham Mortgage SolutionsReview
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgages adviser.
How has Christine Parkin helped you?
Securing mortgage offer.
Have you seen the outcome you were hoping for?
Christine and staff were extremely professional and helpful throughout the process. Taking time to understand my particular situation, circumstances and background in order to to help get product best suite my needs.
What could they have done better?
Nothing
Christine:
It is so rewarding for us all to get feedback from you, and I know everyone's time is precious, so using your time to share your experience is truly appreciated. We look forward to helping you again in the future, as and when you need us.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage Advice
How has Christine Parkin helped you?
Christine has been fantastic throughout the process of helping with getting our mortgage. She has also been at the end of every call, text and query we have had at any time of the day and night.
Have you seen the outcome you were hoping for?
Yes. Christine has been amazing throughout the whole process. More than happy with the outcome.
What could they have done better?
Nothing. The whole team have been fantastic and extremely helpful.
Christine:
I appreciate you taking valuable time out to share your experience. You have been very patient whilst the builders had pushed back on numerous occasions and deserve to enjoy your new home so much. All the Best from the team @ Durham Mortgage SolutionsReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our fixed-term mortgage rate was coming to an end, so we looked for Christine Parkin again. She had previously helped us obtain our first mortgage and successfully put in an offer for our house, so we wanted to ask her for advice again.
How has Christine Parkin helped you?
Christine helped us obtain a new mortgage with the lowest interest rate possible, and helped us adjust our life insurance protection for the new mortgage.
Have you seen the outcome you were hoping for?
Yes, we were relieved that she was able to help us obtain a mortgage at the best rate available during this time of climbing interest rates. She went above and beyond to do this for us, working over a weekend before the best deal was removed from our list of options, which was announced at very short notice. The lowering of our monthly premiums for life insurance protection was a bonus -- it was Christine who reminded us that with the new, slightly smaller loan we could obtain a new protection product and make some monthly savings.
What could they have done better?
I don't think that Christine or her team could have done better. They were helpful and prompt at every stage in the remortgaging process.
Christine:
Thank you so much for taking the time to share your experience, in this busy world it is much appreciated. I'm so pleased you found me, its so nice to meet and greet in the house you first secured for your clients and we look forward to assisting you many times in the future as and when you need us. Best Wishes from al of our team.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Started to view properties and wanted to put offers in but didn’t have a mortgage in principle.
How has Christine Parkin helped you?
Christine was there every step of the way and simplified everything that I didn’t fully understand, until I did.
Have you seen the outcome you were hoping for?
Yes I have completed on my first property purchase.
Christine:
Thank you for sharing your experience and I am so pleased you are now in your first home for Xmas. We look forward to assisting you in the future and if you need any further assistance prior to your annual review, do not hesitate to contact us. All the Best Durham Mortgage SolutionsReview
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I didn't really understand it all at the beginning so I definitely needed help with it
How has Christine Parkin helped you?
I could be here all day! First things first she helped me find a fitting home in the area I wanted. She talked me through every step making sure I was financially suited to the property. She had a bit of a job on her hands getting me in before my mortgage offer expired and it would of made a massive difference with the interest rates going through the roof.
Have you seen the outcome you were hoping for?
And more absolutely over the moon
What could they have done better?
Absolutely nothing
Christine:
Thank you Cameron for taking the time to share your experience. We try hard at Durham Mortgage Solutions to meet all of our clients expectations and of course the expectations that we set ourselves. It goes a long way to hear of your great experience and we look forward to helping you as and when you need us. Enjoy your new home.Review
by a verified client in Northumberland
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a mortgage
How has Christine Parkin helped you?
Yes very well
Have you seen the outcome you were hoping for?
Yes and it was very quick and easy and they kept me informed all the way
What could they have done better?
Nothing things were just fine everything went smoothly.
First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Christine
Couldn’t recommend Christine more highly, worked tirelessly to get us the best deal and couldn’t be happier
Christine:
thank you for taking the time to review the service provided for you. And we look forward to helping you in the near future with your free annual review.Repeat review
by a verified client in Northumberland
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has kept I touch with me and kept me updated with some excellent advice.
Review
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgaging for the first time
How has Christine Parkin helped you?
Sorting out our remortgaging - with clear advice, guidance and communication at every step
Have you seen the outcome you were hoping for?
Yes absolutely
What could they have done better?
Nothing- genuinely such a positive professional interaction
Christine:
Thanks for sharing your experience, I am so grateful that you took the time as this grows our business awareness and shared our service levels with potential new customers.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Me and my partner started looking for our first home in January 2022. I spoke with my friend for general guidance on the process as I knew she use to work in mortgages. She put me in touch with Christine as she knew we would be well looked after. We have had several conversations and guidance from Christine during our search in looking for a property. We have recently had our offer accepted on a property and Christine has supported us with the process.
How has Christine Parkin helped you?
Christine has been amazing so far. She has been a constant support during our journey in finding a property helping us with any financial or general process queries we have had. Since having our offer accepted, Christine has applied for a mortgage for us that suits our needs as well as discussed the protection and insurance options available.
Have you seen the outcome you were hoping for?
Christine has exceeds our expectations in terms of the support and service we have received from her despite a really strong recommendation. We are incredibly grateful we were put in touch with Christine. As first time buyers, purchasing a property and applying for a mortgage is quite a scary step, whereas Christine has made it feel not quite as scary.
What could they have done better?
Nothing could have been done better.
Christine:
Thank you Laura for taking the time to share your first impressions on Vouched For. I'm pleased you are impressed with our service so far, and look forward to working along side you during the coming weeks.Repeat review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Review our insurances
First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Christine
Professional, knowledgeable and most of all friendly would highly recommend
Christine:
Thank you for taking the time to spare your experience and Ian pleased you were happy with our service. We look forward to assisting you through the journey of your mortgage now and in years to come.Review
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Both personal and company mortgages.
How has Christine Parkin helped you?
Christine has always offered an efficient and professional service.
Have you seen the outcome you were hoping for?
yes.
Christine:
Thank you for taking the time to share your experience, and we look forward to assisting you in the future with you and your families mortgage needs.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house
How has Christine Parkin helped you?
Christine has helped us find the best mortgage deal out there and she has helped us tremendously and faultlessly throughout the whole process of purchasing our first home.
Have you seen the outcome you were hoping for?
100%. Couldn't of asked for anything better.
Christine:
Thank you for taking the time to share your experience,Ii'm so pleased that we achieved the deadline for your completion, even it tight. very best wishes and lots of happy memories to make in your new home and we look forward to helping you in the future as and when required.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a property
How has Christine Parkin helped you?
Christine helped me and my partner by providing the best mortgage company to go with, protecting our income and home insurance.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, absolutely amazing.
Repeat review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine keeps in touch. I have also recommended Christine to family and friends who have used and are using Christine and have also be so happy with the service.
Christine:
Thanks Victoria, always a pleasure to catch up with you.Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchase of a house and needed advice with a mortgage
How has Christine Parkin helped you?
Christine was fantastic and helped find a product that worked for us. Especially given a rocky credit history
Have you seen the outcome you were hoping for?
Absolutely. Moved into out dream home last week.
What could they have done better?
Nothing. Christine and her team were very helpful and kept us informed along the way.
Christine:
Thank you for taking the time to review your experience with Durham Mortgage Solutions. It's always a pleasure to see complex cases over the finish line and we look forward to helping you again in the near future. All the best in your new home from all the team!First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Christine
We approached Christine for getting mortgage to our new house. She was clearly explained all the aspects for getting mortgage. Actually we're from India and we are not familiar with the process but she and her teams totally supported us through out the process. Thank you very much Christine.
Repeat review
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Completing the process with me of buying my house
Review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking for mortage advice
How has Christine Parkin helped you?
Christine and the girls have helped me through every step of my mortage process. From putting in the offer to receiving the keys. Being a first time buyer I had a lot of questions and nothing was a problem. I can’t thank them enough!
Have you seen the outcome you were hoping for?
Yes
Christine:
Jessica, I am so pleased you are now in your first home :) And even more pleased you chose us to help and were totally confident and satisfied with all of our advice. If you have any questions in the future do not hesitate to contact me. Happy New Home!Repeat review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
In February 2022 Christine helped us remortage early to avoid the rising interest rates.
Christine:
Thank you for taking the time to share your review and feedback. Its so pleasing to know that it is recognised that we have all of our clients needs in full in a timely, professional manner. We look forward to helping you more over the coming years.Repeat review
by a verified client in Durham
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Helped understand best policy for me
Review
by a verified client in Tyne and Wear
2 years ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
Rented my property and landlord needed to sell up and I needed to buy it
How has Christine Parkin helped you?
She made my impossible dream of a mortgage on my own and one income come true and I also passed on christine to my sister and she also help her with her right to buy
Have you seen the outcome you were hoping for?
Never thought I be able to say I own my home and christine made it all happen what a star ? she is
What could they have done better?
Nothing she did it all the paper work ect I just popped in and few signatures here there ready to be sent off
First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Christine
Christine has been very helpful and clear with her explanations. She went the extra mile to try and make sure we got a good deal with the mortgage company.
Christine:
Thank you for taking the time to share your experience on your Vouched for experience. We don't usually work so late into the night but times are extreme with lenders closing interest rates at such short notice. I'm please we managed to secure the lower rate, overall savings on interest and costs is important. Kind Regards ChristineReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
House move
How has Christine Parkin helped you?
Christine has gone above and beyond with the help she has given in. We will only ever use Christine in the future as noone else can compare to her. Thank you Christine for all your help and support throughout the whole process
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you for taking the time to review your experience. I'm so glad to see your dream become a reality and cannot wait for you to share the before and after pics enjoy many years in your dream home from all the team and Durham Mortgage SolutionsReview
by a verified client in Tyne and Wear
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Self employed and paid in Euros so my mortgage was complex.
How has Christine Parkin helped you?
She helped with the whole process, she also processed 3 mortgage offer extensions.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Nothing
Christine:
Hi Craig, thank you for your feedback, I know the staff received a really lovely review personally from you also and I am really grateful you took the time to both thank the team personally and share your review. We home you have many happy years in your new home and that it was worth the wait whilst Avant completed your new build property. All the Best ChristineReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wanted to remortage early to avoid the increase in interest rates.
How has Christine Parkin helped you?
They advised how much costs could go up to and and if they thought they would increase by the end of our initial fixed rate. Advised better to remortgage and pay buy out fee to save in long run over next 5 years.
Have you seen the outcome you were hoping for?
Yes our new mortgage is fixed for 5 years giving up peace of mind.
What could they have done better?
No.
Christine:
Thank you for taking the time to share your review. Happy to help anytime, we are here for the little things that feel big! Look forward to helping you in the future as and when needed.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buy to let and remortgage
How has Christine Parkin helped you?
Remortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Christine:
Thank you for taking the time to rate our recent service with you, and wish all the best in your new home and look forward to helping you in the future as and when your needs arise. Best Wishes ChristineReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying new property
How has Christine Parkin helped you?
Christine and her staff were brilliant. With keeping me regularly updated with the mortgage process. Dealing with the solicitors and following up any queries I had. Even sorting out my insurances that I needed for the property.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing comes to mind. Christine and staff always got back to me with any info I needed.
Christine:
I'm so pleased to see you in your new home Jack and want to thank you for taking the time to share your view and experience. We wish you many happy years in your new home and look forward to helping you as and when All the best from the team!Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyer mortgage
How has Christine Parkin helped you?
Christine guided us through the mortgage process from start to finish. She was incredibly responsive, always at the end of the phone and happy to support with any questions, did her upmost to secure us the best deal and was warm, friendly and kind. Worth her weight in gold! Will definitely be using Christine again and highly recommend.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
I am so pleased to know that we made the home buying process as stress less as possible. It was a pleasure to support you and we look forward to helping you again as and when you need us. All the best in your first home!Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Myself and my partner were buying our first home. We had quite specific circumstances as we have our own business but at the time of looking for a mortgage, we had only 1 full year of tax accounts. We had been unsuccessful at finding our own mortgage online as most lenders want at least 2 years of accounts.
How has Christine Parkin helped you?
Christine found us a mortgage with a great interest rate on our first appointment with her. The Durham Mortgage Solutions team have been incredibly helpful, friendly and efficient from start to finish. Our first purchase fell through and as soon as we told Christine, she told us how they could help us with the next property. They also liaised with our solicitors which saved us hassle and ensured that communication was maintained between all parties. The team provided us with regular updates throughout the process, and now we have our own home!
Have you seen the outcome you were hoping for?
Yes - we are happy with our mortgage and got a good interest rate. The service was exceptional.
What could they have done better?
Nothing - we highly recommend Durham Mortgage Solutions, especially if your circumstances are a bit different to the norm.
Christine:
Natalie, thank you for taking the time to share your experience as our potential customers use these reviews for guidance and its great to see how appreciated our team are. Ne look forward to helping you again in the future as and when you need us. Good Luck in your new homeRepeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine is amazing. I’m dyslexic and with that comes a list of problems that many people don’t know about. Christine and her ever growing team are always there to help. She goes above and beyond what an ordinary adviser does. She is more like a good friend than an advisor. So I would highly recommend Christine to anyone x
Christine:
Thank you for taking the time to share your experience. It does seem a life time ago when I was first able to help you. At Durham Mortgage Solutions we can go that extra mile without corporate restrictions and hope to support you, and all of our clients, every step of the way, now and in the future.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Recommend by a family member
How has Christine Parkin helped you?
Christine went above and beyond our expectations, she sorted out a better deal than we expected and kept us upto date with every step of the way
Have you seen the outcome you were hoping for?
Better than we expected
What could they have done better?
Absolutely nothing, amazing service from start to finish
Christine:
Thank you Laura for taking the time to review your experience. I am pleased to know our service was everything you needed and look forward to assisting you as and when you need us.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Required a 95% mortgage
How has Christine Parkin helped you?
Scoured the market for best deals, gave sound advice and communication throughout the mortgage process from application to completion was excellent
Have you seen the outcome you were hoping for?
Yes, house purchase completed
What could they have done better?
Nothing
Christine:
Thank you for taking the time to share your experience, we look forward to assisting you in again the future as and when you need us.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has Christine Parkin helped you?
Christine and the team made the search for the right mortgage easy. They helped us understand documents we didn't understand and made the whole transaction as smooth as possible. I would recommend this company to everyone, fantastic service, nothing was ever too much. Alway went above and beyond.
Have you seen the outcome you were hoping for?
Yes and even more
What could they have done better?
Nothing
Christine:
Thank you for sharing your experience. We are pleased that you gave us the opportunity to buy your new home and look forward to assisting you in the future.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house first time
How has Christine Parkin helped you?
She provided balanced, specific, well-rounded advice. She guided us through options and we were left ample time to make our own decisions. She was always prompt and came to us when convenient to us. It has made our house buying process much clearer and less worrisome.
Have you seen the outcome you were hoping for?
Yes
Repeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has helped us with our life insurance to ensure we have the correct level of cover for our mortgage. She has been really helpful and is great to deal with. Thank you again :)
Christine:
Always a pleasure to help. Thank you for your review.Repeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has offered some information on the fine details of my mortgage and was able to provide clarity on questions I had - she did so with great knowledge and kindness. She is always happy to help!
Christine:
Thank you for taking the time to share your follow up experience with Durham Mortgage Solutions. Always happy to help you anytime.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Just wanted hassle free advise and help on getting a mortgage
How has Christine Parkin helped you?
Very well went above and beyond to help and sort things and put everything in place
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing theyve been absolutely brilliant
Christine:
Thank you for taking the time to review our service for you. I am so pleased you are now the happy owner of your first home! Best Wishes for 2022 from the Team here at Durham Mortgage SolutionsRepeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has been in touch since my last review to make sure that everything had run smoothly. She even sent us a new home card. Fantastic, very personal service. They made a really complicated and difficult situation much easier. I have no doubt in recommending them.
Christine:
And to you and your family Sally. All the best for 2022!Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Release equity in property for home improvement
How has Christine Parkin helped you?
Arranged mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you for taking the time to share your experience. A lot of our business such as your own comes from recommendations from family and friends and I am pleased your expectations were fulfilled. Merry Xmas to you both.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage & transfer of equity.
How has Christine Parkin helped you?
Christine was very helpful & very knowledgeable in circumstances thay were not very straightforward given the remortgage also involved a transfer of equity. Despite these complex circumstances the application process was very straightforward, with Christine being available to answer our questions when we were confused, & took time to explain things to make them much clearer to us. Overall, Christine made the process as stress free as possible & we were surprise by how quickly she was able to get this case complete. Thank you very much for your help.
Have you seen the outcome you were hoping for?
Yes, the mortgage has now completed & the transfer of equity has also taken place.
What could they have done better?
Nothing
Christine:
Thank you for taking the time to review your experience for both your mortgage and protection needs and we are pleased to know that you had a great experience using Durham Mortgage Solutions. We look forward to assisting you in the future as and when your needs arise.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage application
How has Christine Parkin helped you?
Christine was amazing. We had a difficult house sale/purchase and due to delays she found us the best up to date offer. She responds to queries so quickly and has really saved us a fortune.
Have you seen the outcome you were hoping for?
Better than expected
Christine:
Thank you for sharing your experience! I'm so glad you made it into your new home for Christmas, and hope you both have many new memories in the years ahead. Our team look forward to helping you in the future, either when your deal expires or as and when you may need us prior. Best Wishes from Durham Mortgage SolutionsFirst impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Christine
Christine has been superb. She is kind, supportive, responsive and just incredibly helpful. Highly recommend to anyone. As a first time buyer not having a clue she’s helped me every step of the way.
Christine:
Thank you for taking the time to share your experience so far with your mortgage process. We look forward to the exchange date and getting you n there once your searchers are back from the council.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Due to finding a new property.
How has Christine Parkin helped you?
Christine put a plan together to enable us to secure our new home whilst also selling our property.
Have you seen the outcome you were hoping for?
Yes we are thrilled with the outcome everything went very smoothly following Christine's advice.
What could they have done better?
N/A
Christine:
Thank you for your review and letting me know that you felt the value for money was also 5 star but has populated incorrectly. Let's not worry about the numbers as long as you are in your home and 100% satisfied with everything our team did for you. We look forward to helping you in the future as and when you need us. Many happy memories in your new home xReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
House move
How has Christine Parkin helped you?
Mortgage advice/arrangement etc.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
New mortgage for a new house.
How has Christine Parkin helped you?
Christine helped by checking to see what was the most cost effective way of getting a new mortgage as we were in a fixed rate in our current mortgage.
Have you seen the outcome you were hoping for?
Yes definitely.
Christine:
Lisa thank you so much for sharing your experience and I know Jodie and the team take great care with all of our clients and its nice to see their feedback. We all look forward to helping you again in the future as and when you need us. Good Luck in your new home.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Christine
Very friendly. And explained every thing in easy to understand language.
Christine:
Thank you for your review Diane. I know you hope to stay in your home forever but if you do need help with your conveyancing again I'm sure we will be able to assist :)Review
by a verified client in Northumberland
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a mortgage
How has Christine Parkin helped you?
Christine was excellent, very professional, and very helpful. she got me a mortgage with great rates and sorted everything out for me nothing was to much trouble I would highly recommend Christine.
Have you seen the outcome you were hoping for?
Yes and I am very very happy.
What could they have done better?
Christine and the team couldn’t have done anything more for me they were wonderful from start to finish. I would definitely use Christine and Durham Mortgage Solutions again I can’t fault them.
Christine:
Thank you so much for your review, by adding in your comments it lets other potential clients know what level of service we provide. The team at Durham Mortgage Solutions look forward to helping you and your friends and family in the future.Repeat review
by a verified client in Durham
3 years ago
Overall
Advice
Value
Service
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Looked at reviewing our annual house insurance, and also to remortgage.
Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Home was due to be remortgaged as our current deal was coming to an end.
How has Christine Parkin helped you?
Found us the best deal available and managed to reduce the term of our existing mortgage.
Have you seen the outcome you were hoping for?
Yes, especially reducing the term of the mortgage as we will save money in the long run.
What could they have done better?
Nothing Christine and her colleagues at Durham Mortgages were great.
Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To remortgage our house
How has Christine Parkin helped you?
Christine went above and beyond to explain and help choose the best deal for us in our mortgage renewal. Amazing service from Christine, wouldn't go anywhere else. We would 100% recommend.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Everything was done better than expected.
Christine:
Kirstie thank you! Your feedback is greatly appreciated, and we very much look forward to helping you again in the future and I wish to thank you for you recommendations that have helped us grow above and beyond our expectations.xxReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
New house
How has Christine Parkin helped you?
Christine went above and beyond in order to get me a mortgage for my forever home given that I was self employed, on maternity leave and covid was an issue this year. This wasn't the easiest process but Christine's knowledge got us there in the end and as we were against the clock on certain things she knew exactly what to do and when in order to achieve this. I honestly don't think that had I of used another broker they would of been able to advise like Christine and get us the mortgage we needed.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Not a thing!
Christine:
So pleased you were in your home by the end of the stamp duty deadline as you planned. Its such a pleasure to help families realise their dream homes. We look forward to helping you again soon. Enjoy your forever home.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
House move.
How has Christine Parkin helped you?
Found us a great deal on our mortgage within a very short timescale. She then stayed in contact throughout the process until completion.
Have you seen the outcome you were hoping for?
Yes, most definitely
What could they have done better?
I can't fault the service, so nothing.
Christine:
Thank You for taking the time to share your experience. Its been a pleasure to see you into your new home and we definitely look forward to helping you again in the future. Enjoy your new home xxReview
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying my first property
How has Christine Parkin helped you?
Christine was amazing she went above and beyond to secure my mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing the service was first class
Christine:
Its my pleasure Paul, and thank you for taking the time to share your view and experience. We look forward to helping both yourself and your friends and family in the future. Many New Memories in your first home.Repeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has been absolutely fantastic, keeping in touch and letting me know when my mortgage is due for renewal. I also recommended her to a family member and she sorted them out with a mortgage. They were absolutely over then moon and pleased with the service provided. Knowing my finances are in order is great piece of mind.
Christine:
Thank you for taking the time to review our service. We are here to support every step of the way and so grateful to assist all friends and family recommended to us. Look forward to assisting you again very soon.Review
by a verified client in Tyne and Wear
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Support through the home buying process
How has Christine Parkin helped you?
Ensured that mortgage offered met needs and was suitable for what I needed
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Christine:
Thank you for taking the time to review the service you have received from us. It's nice that we get random questions as it ensures all of your uncertainties are aired, we wouldn't have it any other way! We look forward to assisting you in the future as and when you need us.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking to purchase a new house.
How has Christine Parkin helped you?
She found us a lender that accepted furlough and even got us a last minute switch that saved us £200 a month. Also sorted out extra life cover.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
No, they were amazing throughout.
Christine:
So pleased we were able to support you, even at the last minute, with a rate reduction we were not anticipating! All in a days work and I wish many happy new memories in your new home. All the Best from All of us At Durham Mortgage Solutions.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
House Purchase
How has Christine Parkin helped you?
Christine helped me with my Mortgage and Home Insurance
Have you seen the outcome you were hoping for?
Absolutely!
What could they have done better?
Thanks so much for everything!
Christine:
Thank you for taking the time to share your experience. So pleased that your new home completion was in such a speedy manner to co-inside with the sale your home. Enjoy and Relax the pair of you!Repeat review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
New insurance provider with better price
Christine:
We are very happy to keep an eye on your Home Insurance to make sure we can get you the best cover at the most cost-effective price. Look forward to helping you again soon.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Christine
Very pleasant and informative. Straight to the point, excellent service.
Christine:
Thank you for you review. We appreciate the time taken for you to feedback and look forward to helping you in the future.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Christine
I was sceptical at first about using someone for my mortgage, but it was complicated this time. Christine and her team were absolutely fantastic. Everything was explained in clear jargon free language. She kept me upto date with the application progress. NatWest reduced their rates and I asked her to update my offer, 2 days later I had a new offer, you can't ask for better than that. I would recommend Christine 110%
Christine:
Thank you for taking the time to review our service. Cannot wait to see the pics of your new home once its built Craig. Hopefully not too long for you.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed to finance to obtain monies for a new vehicle.
How has Christine Parkin helped you?
Searched all available options to ensure I was given the best offer for my circumstances.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
N/A
Christine:
Thank you for your feedback, on this occasion we have had very poor communication between the lender and their free conveyancing and have fed this back to the lender.Review
by a verified client in Durham
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
New mortgage deal
How has Christine Parkin helped you?
Jodie was our advisor and she was amazing, she helped us with everything we needed.
Have you seen the outcome you were hoping for?
Yes Jodie got us am amazing mortgage deal and insurances
What could they have done better?
Nothing
Christine:
Thank you for your feedback Andrea. Jodie's personality shines through and her success is inevitable with her knowledge and attention to detail with all of her clients. I am pleased you received excellent service and we look forward to assisting you as and when your needs arise. Kind Regards ChristineReview
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Nee house
How has Christine Parkin helped you?
Christine did a fantastic job of helping me with my mortgages both times . I didn’t have to take any time of work as christine would come to my house after work hours to help me with my mortgage and life insurances . I wouldn’t go to anyone else and always recommend her to everyone buying a home ! Thank you Christine xxx
Have you seen the outcome you were hoping for?
Yes
Christine:
Thank you for your review. Hopefully we can help you again in the future.Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To buy the rented property for the landlord
How has Christine Parkin helped you?
Iv just bought my first home and never thought it be possible but Christine and her company did all the hard work for me and what a service I received and a big THANK YOU
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing they were brilliant
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to buy our first home.
How has Christine Parkin helped you?
Advice on mortgages & found us a lender. Also helped us acquire health & home insurance
Have you seen the outcome you were hoping for?
Yes. Bought first home.
What could they have done better?
nothing
Christine:
Thank you for sharing your experience. We are pleased we were able to support all of your house buying needs, saving you valuable time and effort and all at a time convenient to you. Many ThanksRepeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Within the last year I have seen emails and kept current with what Christine and her company are up to via their fb page which has made me feel at ease that if needed or if I had any questions for Christine that I could approach her with an email at any time.
Christine:
Hi Abi, I cannot believe its been a year since you moved into your home. A very strange year for us all but many memories to cherish. Indeed we are here for you anytime you need us, as always.Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine always finds deals that suit us when our mortgage is up for renewal. She tells us about things like offset mortgages
Christine:
I hope you are now enjoying your new home. Look forward to catching up soon. All the best xReview
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am a small business owner and therefore getting a mortgage is a little bit more difficult so I used a mortgage advisor.
How has Christine Parkin helped you?
Christine worked with us to find the right mortgage for us and our circumstances.
Have you seen the outcome you were hoping for?
Yep, we have a good mortgage, I am happy with the rate. The communication from Christine and her team was excellent and we actually relied on Christine a lot to help us through the buying and legal process.
Christine:
Many Thanks Mike for sharing your recent experience with us. We are always happy to assist and keep all of our clients up to date all the way through the process. We look forward to assisting you again in the future. Good Luck in your new homeReview
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Christine has been my financial advisor since I moved back to the North east. She came highly recommended.
How has Christine Parkin helped you?
Christine does everything required and makes the whole process totally stress free.
Have you seen the outcome you were hoping for?
Definitely.
What could they have done better?
Christine and her team provide an excellent service and I can't see what more they could do.
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house via auction
How has Christine Parkin helped you?
Christine was exceptional, always on hand to help. Provided clear advice and guidance, Christine got everything in place for us so efficiently and timely. Cannot say enough good things about her.
Have you seen the outcome you were hoping for?
Yes, we completed our house sale.
What could they have done better?
Nothing, they were impeccable.
Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
As always great service from the team. Quick response to emails and questions. Great customer service.
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking for a mortgage and assistance with a private property purchase
How has Christine Parkin helped you?
Christine guided us through the process of making sure that all our finances were in order (There a couple of complexities due to consultancy work that I do that formed part off my income) and helped guide us through the process of a private property purchase (so no estate agents!) as well as finding the mortgage and keeping us well informed at every step. Christine has excellent knowledge and experience .
Have you seen the outcome you were hoping for?
Absolutely.
What could they have done better?
Christine did a brilliant job, I can't really think how it would have been better!
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mainly I was looking for financial advise to buy the house
How has Christine Parkin helped you?
She helped me in all the circumstance and helped me to get good Mortgage for the house and provide good financial advise.
Have you seen the outcome you were hoping for?
Outcome was quick and on time
What could they have done better?
They have done all my work.
Christine:
Thank you for taking the time to share your experience. It has been a pleasure to assist you. We look forward to helping you in the future as your needs arise. Happy New Home!Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time mortgage
How has Christine Parkin helped you?
Always there to speak when you need her for help and assurance.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
There isn’t anything that comes to mind
Christine:
Thank you so much for taking the time to share your review as we know how busy the first few weeks of moving into a new home can be. We look forward to assisting you in the future as and when your needs arise and wish both yourself & Georgia many happy new memories in your first home !Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
The house insurance expired and we were not aware. Fortunately her office called and helped arrange new insurance
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am self employed and because i had taken one of the SEISS grants my Bank Nat West would not let me remortgage, i tried a couple other lenders direct but the terms and amount i could borrow were not satisfactory.
How has Christine Parkin helped you?
Christine found us a deal within a few days that exceeded what we had hoped for, she did all of the hard work and provided a top service and explained everything clearly and fully.
Have you seen the outcome you were hoping for?
Yes we have been able to push ahead with planned home improvements.
What could they have done better?
Honestly there is nothing more Christine could have done to make the process any easier.
Christine:
Thank you so much for taking your time to review our service. Our business prides itself on giving excellent customer service in a professional, speedy manner and I am pleased we met all of your expectations. We look forward to assisting you in the future as and when your needs require. Any time!Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgaging
How has Christine Parkin helped you?
Showed me what mortgage deals were on the market and helped advise on what would be the best for my circumstances.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, was a great service from the start with regular contact and updates and answered any queries I had swiftly.
Christine:
Thank you for taking the time to review your experience and we look forward to helping you as and when you need us.Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
I have recommended Christine on to several friends who are considering purchasing a new home or if their mortgage is up for renewal , Christine is a knowledgeable attentive mortgage advisor who goes above and beyond for her clients ensuring they are supported throughout the whole process . I can’t not recommend her enough I will be contacting again when my mortgage is up for renewal !
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking to buy a new house
How has Christine Parkin helped you?
Christine helped with everything throughout the process, from setting up our help to buy loan to advising us on our insurance and literally everything else in between.
Have you seen the outcome you were hoping for?
Yes it was a bumpy ride and we thought we’d never get moved (due to our solicitors) I honestly don’t think we’d have been able to do it without Christine.
What could they have done better?
Nothing, can’t fault the service.
Christine:
I'm so pleased we were given the opportunity to help you, and delighted you took time to share your experience. We look forward to helping you as and when you need us over the years ahead. Happy New Home!Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving home
How has Christine Parkin helped you?
Christine aided us with selling and buying our new home. Totally worth every penny we paid and more. Couldn’t have got through it without Christine and durham mortgage solutions. Exceptional service. Would highly recommend for anyone moving home and/or looking for insurance recommendations.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing at all. Couldn’t have asked for better advisors.
Christine:
Thanks Kate,we definitely had the run around from your solicitors but with the help of yourself & Sarah @ Karbon homes we ploughed through. Good Luck in your new home xxReview
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyer and wanted to obtain advice as to the best deals in regards to mortgages.
How has Christine Parkin helped you?
Helped organise the mortgage application, the home insurance arrangements and accident cover as well as chasing down solicitors and liaising with the sellers to move things swiftly along as well as providing useful advice on some of the solicitors information in a more first time buyer friendly way.
Have you seen the outcome you were hoping for?
Yes definitely - moved into my new home and the mortgage application was a success and the insurance is all in place with minimal fuss.
What could they have done better?
Nothing - they did a fabulous job.
Christine:
Thank you for taking the time during your busy first week in your home. We are delighted that we could assist and look forward to assisting you as and when your needs change and need reviewing. Good luck in your new home!Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
We wanted to buy a home from a family member to rent out as an extra income, so we contacted Christine to help us again, we also needed landlord insurance and protection and as usual Christine was happy to help.
Christine:
It's always a pleasure to see and help our existing clients time and time again. Thank you for taking the time to review our service. We look forward to being able help you in the future as and when your needs arise.Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to buy a new home and sell our property.
How has Christine Parkin helped you?
Arranged the mortgage and life insurance
Have you seen the outcome you were hoping for?
Went through very quick and she kept up well informed while under COVID lockdown.
What could they have done better?
Christine and her team did a wonderful job and nothing was too small.
Christine:
Thank you Anthony, its really appreciated. I hope you enjoy your new home and look forward to helping you in the future as and when you need us to review, renew and even for just the little things you may need help with as you go along life's journey. All the Best!Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
She found a good deal for me
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, she went above and beyond for me, it was more or less a stress free experience on my side.
Christine:
Hi Carl, thank you for taking the time to share your experience. Our business thrives on our reviews and in todays economy not everyone can say they had a stress free experience. We look forward to helping you when you come to review your needs again in the near future.Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving home.
How has Christine Parkin helped you?
Christine and Jodie were fantastic. They helped us all the way through from finding the right mortgage to completion.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I really don't think that they could have done anything better. I would definitely recommend using Durham mortgage solutions and would certainly use them again should the need arise.
Christine:
Thanks Sally, was all our pleasure, hoping you have many happy years in your new home and look forward to helping as and when. You'll definitely hear from us from time to time. Merry ChristmasRepeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Received an end of first year email to check everything was good and going as planned. Good to know she is only a phone call away for any queries that may pop up now or in the future.
Christine:
Hi Jack, so pleased for. Enjoy your Christmas in your own home.Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine is wonderful and always happy to help. Christine has provided advice that has helped my parents and I better understand other types of mortgages. I can't recommend Christine enough!
Christine:
Thanks Natalie, WE are always at the other end of the phone if you or your family need us.Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Nothing since last time, but TBH I understood the job was done when the mortgage was signed off. Ask me again in 4 years' time when this fixed rate expired.
First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Christine
I had a meeting with Christine to discuss my mortgage options and she was very knowledgeable and clear about my situation, she was also friendly and I will look to use her for her services when the time comes.
Christine:
Thank you for taking the time to review your initial appointment with us and we look forward to assisting you once you have found your dream home.Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was moving house.
How has Christine Parkin helped you?
She found the most competitive mortgage rate for me.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
There was nothing which could have been better. Christine was excellent at explaining my mortgage options to me, and Jodie was absolutely brilliant at keeping me updated with the progress of my house move. In fact, she was better than my solicitor!
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchasing a property
How has Christine Parkin helped you?
Secured my mortgage and helped me with financial advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I have zero constructive suggestions simply because i was 100% satisfied with the service and customer care i was provided
Christine:
Thank you so much Tony, We pride ourselves on customer service and wound like to thank you for talking the time to share your experience as our business grows from recommendation and such reviews. We look forward to helping you in the futureRepeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Contacted to ensure house insurance was still relevant and if any upgrades were required.
First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Christine
Very friendly and Is very easy to get hold of when you need her.
Christine:
Thanks for taking the time to share your experience. We look forward to seeing you into your first home!Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine found us a good re-mortgage deal with a suitable alternative once the previous 2 year fixed promotional rate had ended.
Christine:
Thank you for sharing your experience. During the pandemic we have seen many changes in the processes in the communication with lenders and solicitors who have been working from home and are thankful for your patience whilst working through these difficult times.Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Renewed my House Insurance. On every occasion Christine has been very friendly and professional. Highly Recommended Financial Advisor!
Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has responded promptly to my requests for advice about retirement income and equity release and went beyond very helpfully and without bias. She got behind the questions and looked at the whole picture of where I was going with my enquiries and suggested looking at it from different angles. I found that very positive and trusting.
Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Renewed my mortgage/ Insurance protection. On every occasion Christine has been fantastic, she’s friendly, knows her stuff and I feel confident knowing my details are in order.
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage advise
How has Christine Parkin helped you?
She found the best deal on the market that suited us financially.
Have you seen the outcome you were hoping for?
Yes and more. Managed to take some years off the term of our existing mortgage
First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Christine
Very good
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a mortgage
How has Christine Parkin helped you?
Christine allowed me to explore options to obtain a mortgage during the global pandemic. Without Christine I would not have a mortgage or house. I will always be so grateful for all of the support advice and guidance she has provided. She is unbelievable at her job. Thank you Christine. I really appreciate it!
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Absolutely nothing
Christine:
Abbey I am so pleased to see you picking up your keys today! We are here to see make people dreams come true and not only do we get you in your home we are also here if there are any questions year in and year out. Good Luck in your new home and thank you for taking the time to share your experience, it means a lot. From us all at Durham Mortgage SolutionsReview
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was in a shared ownership property and I was looking to purchase the remaining share which I didn’t own.
How has Christine Parkin helped you?
By going above and beyond to get things done with the lender especially in a difficult situation with the pandemic.
Have you seen the outcome you were hoping for?
Yes we now own 100% of our property.
What could they have done better?
Everything was done smoothly given the pandemic circumstances.
First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Christine
Christine is very friendly, professional and has excellent knowledge in her field and i would recommend her to anyone seeking financial advice.
Repeat review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Yes with advice
Review
by a verified client in Durham
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage our home.
How has Christine Parkin helped you?
Provided suitable remortgage options.
Have you seen the outcome you were hoping for?
Yes. Good mortgage deal provided and at a reasonable price.
Christine:
Thank you for taking the time to review your service with us. We do like to make sure all contacts are made in good time to ensure there is sufficient time to collate any information the lenders will need. Given the Covid circumstances that occurred within weeks of your application I am pleased everything was done smoothly for you and we look forward to helping you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I Needed a mortgage to be able to purchase my first home
How has Christine Parkin helped you?
Christine sourced all mortgage deals that were applicable for my circumstances and advised which lender would be best.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. Were were advised about all of our options for mortgages, solicitors and the life protection, and held our hands through the whole process.
Christine:
Thanks for sharing your experience on vouched for. We look forward to seeing you into your new home very soon and looking after you in years to come. Thank you for supporting Durham Mortgage SolutionsReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Want to purchase my first home with my partner
How has Christine Parkin helped you?
Christine talked us through all of our options and advised us about the rates that we could have. She also help us to find suitable life, andmortgage insurance.
Have you seen the outcome you were hoping for?
Yes we had our mortgage offer accepted.
What could they have done better?
Nothing. We were told every step of the way, what the outcomes would be and any questions we had Christine was always happy for us to contact.
Christine:
Thank you for taking the time to review your experience. Now its the waiting until everyone's ready to move. Give you plenty of time to shop :) We'll keep you posted all the way when we have up dates from the solicitors.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyers.
How has Christine Parkin helped you?
Helped us get the best deal for our mortgage and advised us in regards to life insurance and home insurance.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing both Christine and Jodie from mortgage solutions were lovely , couldn’t have asked for anything more. Very friendly and approachable service.
Christine:
Thank you for taking the time to review our service. Congratulations Abi & Nathan, hope you have many new memories in your new home and look forward to helping you over the years to come. Best Wishes Jodie & ChristineReview
by a verified client in Tyne and Wear
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wanted to buy our council property and did not know here to start. I had heard good things about Christine so decided to give her a call.
How has Christine Parkin helped you?
Christine and her team have helped massively with paper work, legal requirements etc. Christine and team were always on the end of the phone; friendly, quick and efficient.
Have you seen the outcome you were hoping for?
With Covid-19 and delays everywhere during a pandemic it has took longer than usual but yes we finally received the news that the property is ours on the 22nd June.
Christine:
Thank you for taking the time to share your experience. Covid definitely took its toll with 3rd party shutdowns. All in All everyone has pulled together to support the final completion as soon as we were able to making very happy home owners of you both. Many happy years ahead to in your very own first owned home!Repeat review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine keeps in touch and I know she will be ready when my mortgage is due for renewal in 2021
Christine:
Hi Gillian, definitely on our list and look forward t seeing you soon.Repeat review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
She has given me advice when needed on Covid 19 mortgage break and home insurance
Christine:
Hi Andrea thank you for your review. I think it is important to ensure we help support you at all times through your mortgage and protection needs and will always be available to contact as you need us.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage was due for renewal.
How has Christine Parkin helped you?
She got us a great deal like she has in the past also!
Have you seen the outcome you were hoping for?
Yes! Even though this time my wife was self employed the process was still easy as Christine is so experienced and organised!
What could they have done better?
Honestly no room for improvement!
Review
by a verified client in North Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyers that had saved for a long time to build house deposit and wanted to spend wisely.
How has Christine Parkin helped you?
She helped us find the right mortgage deal suited to our circumstances and supported us every step of the way. Including insurance and other associated cover. Nothing was too much trouble. She took away the worry and uncertainty for us.
Have you seen the outcome you were hoping for?
Yes! House purchase completed!
What could they have done better?
I don’t think she could have done more if she tried. She always answered the phone or email whenever we needed and went above and beyond to help. She is excellent and really cares for her clients.
Christine:
It has been a pleasure for both Jodie & I to help you Laura. You have been so patient throughout the lock-down and I am now pleased the process has moved forward for you and your family to settle into your new home very soon. All the best to you all and we look forward to helping you in the future as and when you need us.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage options after a separation
How has Christine Parkin helped you?
Initially gave advice to help get a new mortgage then came back and helped get a new mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing in this instance, Christine was very responsive, very helpful and very friendly
Christine:
Senay I am just so pleased we managed to get you in your new home and wish you and the children very best wishes and many new memories. We look forward to helping you through out the term of your mortgage as and when you need us.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Christine Parkin helped you?
Christine and Jodie, provide absolutley outstanding service and help us all way through the journey to new house.
Have you seen the outcome you were hoping for?
Yes, service was above and beyond expectations, nothing was too much of a problem.
What could they have done better?
I don't think there is any space for improvement :-)
Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Christine looked at best options for us to move to a more convenient lender and product
Have you seen the outcome you were hoping for?
Yes, we’re very happy with what you got
What could they have done better?
All aspects of service were really goid
Christine:
Its really appreciated that you take the time to review our service whilst there is going on around us. I am glad we were able to help to secure the funding for your project and look forward to seeing your home improvements on our next review. Thanks ChristineReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was a first time buyer looking for a home and was really unsure of the whole mortgage process.
How has Christine Parkin helped you?
I called Christine, from a friends recommendation, and she got me an appointment ASAP to assist me in all my mortgage hunting needs. She continued to assist throughout the process whenever I needed assistance.
Have you seen the outcome you were hoping for?
This resulted in a process, at which I expected to be very stressful, to be completely streamlined and allowed me to easily purchase me the house I wanted with no problems.
Christine:
Gary we are pleased to have been given the opportunity to help you and are glad you are now in your new home. Thank you for taking the time to share your experience for any new customers to see. We look forward to helping you in the future as your deal needs reviewing.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving home
How has Christine Parkin helped you?
Help to secure mortgage for a great rate and offered information and quotes on life insurance and income protection
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, was very responsive at answering any queries and new exactly what to say.
Christine:
I hope you are now geting settled into your new home and thank you for taking the time to share your experience. We look forward to assisting you in the future as and when your circumstances change and you need us.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Changed my old property to a btl and a new house purchase
How has Christine Parkin helped you?
I have some issues with credit and Christine worked hard to find suitable products at reasonable rates
Have you seen the outcome you were hoping for?
Yes
Christine:
Thank you for your review, everyones circumstances are different and we wer pleased to find solutions for your family need to move. We look forward to assisting you in the future and wish to many happy years in your new home.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Myself and wife required remortgage Support.
How has Christine Parkin helped you?
Christine kindly helped with a remortgage on our present house and BTL mortgages.
Have you seen the outcome you were hoping for?
100%...couldn't have asked for any further support.
What could they have done better?
Nothing. Here service is exactly what was required.
Christine:
Thank you for taking time to review your recent mortgage experience. We look forward to helping you in the future asand when you require us.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was buying my house that I had lived in for 14 years .
How has Christine Parkin helped you?
Christine arranged my mortgage and solicitors . She also dealt with the council and made it stress free for me .
Have you seen the outcome you were hoping for?
Yes .
What could they have done better?
Christine was great I don’t think she could of done anything different .
Christine:
Lynne thank you for taking the time to share your experience. I am so pleased we were able to help with your RIGHT TO BUY purchase and look forward to helping you in the future. We are so grateful you for your recommendations where we have been able to help your friends & family.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a new house
How has Christine Parkin helped you?
In every way from start to finish in all aspects of getting the mortgage and buying the house really helpful and very knowledgeable
Have you seen the outcome you were hoping for?
Yes couldn’t of asked for more
What could they have done better?
Nothing as already went above and beyond
Christine:
We are grateful that you have taken the time to share your experience and are pleased you have found our service high quality. We look forward to help you as and when you may need our support and value your review.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying our first home
How has Christine Parkin helped you?
Christine came out to visit us on a few occasions kept us at ease explained everything in depth. No stone was left unturned.
Have you seen the outcome you were hoping for?
Yes and more, we got the keys to our forever home today and could not be happier.
Repeat review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Christine Parkin helped you since your last review?
Christine has help us a lot. Couldn't thank Christine enough for what she has done from start to finish. If we had to do it on our own we wouldn't be where we are today. Thank you so much.
Christine:
My pleasure Jess, look forward to helping you in the future as and when.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Christine Parkin helped you?
Crristine supported us through out the hole process no matter what the problem.
Have you seen the outcome you were hoping for?
Definitely
What could they have done better?
Nothing in my eyes she was so helpful.
Christine:
Hi Chris thanks for taking the time to review your service. As a returning customer its also nice that you recommend us to friends and family and I would like to take the opportuinty to thank you once again. Look forward to seeing you in the future. Many Thanks ChrisitneReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking for remortgage but can't apply successfully by ourselves because there is payment in cash and I'm in maternity leave. We wasted 3 weeks time on a lender which was bad of communication and the remortgage still went no where.
How has Christine Parkin helped you?
Christine found a lender which would accept cash in hand payment without issue.
Have you seen the outcome you were hoping for?
Everything was proceeded well and in place. Christine communicated with me as soon as lender need anything. She even helped to contact my employer when the lender needed further confirmation. She always thought for clients and offered all help in advance.
Christine:
Thank you for taking the time to review our service to you. I am pleased we were able to help and happy to assist at any time with either friends or family in similar positions. May Thanks Christine.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To buy a rent to buy
How has Christine Parkin helped you?
Christine completed my mortgage and answered any questions We had with our mortgage life insurance and house insurance
Have you seen the outcome you were hoping for?
I had the outcome I wanted and with great help and advise
What could they have done better?
Nothing could be done better I had no issues
Christine:
Julie, happy new house owner day! Its so pleasing to see the end results and know that you are now the proud owner of your own home and we look forward to helping you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted an advisor to look at my portfolio of rental houses to see if there was anything different I could do.
How has Christine Parkin helped you?
Christine came to my house, looked at my portfolio and gave me advice on several different aspects that I hadn't thought about before. She was thorough and gave me a different perspective from a professional and personal point of view. Christine is easy to get a long with, welcoming and puts the jargon into laymen's terms so you know exactly what you are doing and what the outcome will be.
Have you seen the outcome you were hoping for?
This will take time to see the full benefit but so far I am happy
Christine:
Yvonne, thank you for taking the time to review the ongoing service we provide for you and your family. We look forward to progressing the finer details as and when for you.First impression
by a VouchedFor user
5 years ago
Overall
Please provide a brief comment about your experience with Christine
What a star she is made what I thought at the time impossible was possible I'm a home owner now and fantastic service from a local lady
Christine:
So please to see the end result for you Paul. Glad I could help and look forward to helping you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time mortgage
How has Christine Parkin helped you?
Christine was amazing from start to finish, the best money we spent throughout this whole process. Christine is able to find the best deals and overcome problems you don’t expect to happen . She is extremely knowledgable within this field and helped alleviate any concerns we had in the process with us being first time buyers . Jodie has been fantastic , very responsive and keeping us in the know both such a great team !
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
There is nothing Christine and Jodie could have done better they were absolutely amazing !!!
Christine:
Thank you so much for taking the time to let us know how well everything was looked after for you. It's such a pleasure to see you moving into your new home this week and we look forward to assisting you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re Mortgage
How has Christine Parkin helped you?
Christine made the whole process quick and easy
Have you seen the outcome you were hoping for?
totally!
Christine:
We really appreciate you taking the time to review your experience with Durham Mortgage Solutions and look forward to assisting you again in the future. Have a great Christmas and look forward to seeing the end results. Thanks ChristineReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyer with no clue of how to go about finding the best mortgage for me personally.
How has Christine Parkin helped you?
Christine was excellent. She came to my home and went through many options and her knowledge was 10/10, then went away and secured the best deal possible for me. She did everything so was totally hassle free for me. Absolutely the best thing I did was meeting Christine, and I will continue to ask for her help in the future. I must also mention her assistant Jodie too she has also been amazing and has kept me updated on everything step by step, week by week.
Have you seen the outcome you were hoping for?
Yes totally I could not have wished for better.
What could they have done better?
Everything was done very professionally and any questions I asked were answered immediately. I dont think there could be any improvement.
Christine:
Jack it was very kind of you to take the time to feed back your experience and we really appreciate you sharing your view on our site for other future clients to read. We look forwward to helping you in the future. Enjoy lots of new memories in your new home.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyer mortgage
How has Christine Parkin helped you?
Christine went above and beyond for us. As first time buyers we were unsure what to expect as it can be very daunting. Christine couldn’t have made it more easier! She went above and beyond for us and was only a phone call away when needed. Super fast, friendly and approachable, she couldn’t do enough for us. Made us feel very comfortable and explained everything in detail while also making it simple for us to understand. I cannot thank Christine enough for what she has done and all the time and effort she has put in! Nothing is ever a problem and she makes sure she gets the job done. 5 stars is not enough, she is amazing!
Have you seen the outcome you were hoping for?
Definitely yes. Nothing was a problem, very efficient from the outset.
What could they have done better?
Christine could honestly not done any better if she tried. Couldn’t fault her and her work.
Christine:
My pleasure and looking forward to supporting you in the future as and when. Have a great xmas in your new home xReview
by a verified client in Northumberland
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re-mortgage
How has Christine Parkin helped you?
Organised Mortgage Lender.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing, everything was perfect..
Christine:
Always a pleasure to help you and you know we are here to help as your needs require us. Look forward to helping you in the near future!Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time buyer seeking a suitable mortgage
How has Christine Parkin helped you?
Christine provided fantastic support and advice on the best mortgage product to suit me and my personal needs. She secured the mortgage I now have on my first home.
Have you seen the outcome you were hoping for?
Absolutely, it was a stress free process in securing my mortgage.
What could they have done better?
Christine was very supportive and not patronising. I found her approach very helpful, and exactly what I needed when buying my first home with little knowledge on mortgages. Christine was the exact support I needed, therefore I truly don’t believe there’s anything she could have done better. I feel very lucky to have had her help throughout what easily could’ve been a stressful process.
Christine:
Ah it is so nice when we get feedback like this and know what a difference we made to your process of buying. I will look forward to helping you again in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanted an independent view of products available
How has Christine Parkin helped you?
Got us the a great mortgage deal
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing Christine was amazing
Christine:
Thank you for taking the time to review our service. I look forward to helping you in the near future. Have a great Christmas if we do not speak before hand.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking for my first mortgage
How has Christine Parkin helped you?
Explained and went through every detail ! She was very understanding and went above to secure a mortgage for me
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Thank you so much for your review Gemma. Hope you have a fabulous First Christmas in your new home and all is going to plan for you. We look forwarded to helping again in the future when you need to review. From us all @ Durham Mortgage SolutionsReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
End of mortgage term
How has Christine Parkin helped you?
Find new lender
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
5 years ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
Original reason: she was suggested by the estate agent (Ben Charles) and I couldn't be bothered to check through all the details myself.
How has Christine Parkin helped you?
She found a suitable mortgage as expected, which was roughly in line with what I was expecting based on my own enquiries. But - far more importantly, when the mortgage fell through owing to an issue my conveyancer hadn't taken seriously and the seller had a deadline in three days time that no-one had told me about, she miraculously managed to save this with a fresh mortgage and a rental agreement to get round the deadline,
Have you seen the outcome you were hoping for?
Yes, in spite of numerous unforeseen obstacles she managed to overcome. Best £250 I ever spent.
What could they have done better?
In hindsight, she might have been able to anticipate Nationwide's issues over ground rent sooner that they came to light, but no-one else did and she was swift to resolve it once I finally knew about it,
Christine:
Hi Chris, thank you for taking the time to share your experience and I am so happy to get you your Keys this week! Over the line is where all cases need to be and unforeseen circumstances after mortgage offer are always the where we earn our keep. Details of leases are not able to be assessed prior to the mortgage application/offer and as in your case highlighted at a very late stage. Was a pleasure to work along side you to keep things on track and we wish you a very happy future in your new home and look forward to helping you in the future. Durham Mortgage Solutions-Christine & JodieReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To help us purchase our first home
How has Christine Parkin helped you?
Christine found a mortgage that was suitable for our circumstances.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. Christine was always on the end of the phone if we needed her help, and also talked us through the paperwork for the solicitor.
Christine:
Thank you Paul, It was a pleasure to help, I look forward to helping you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We decided to buy a house
How has Christine Parkin helped you?
She helped us to find the perfect mortgage deal an house insurance
Have you seen the outcome you were hoping for?
Yes 100% satisfied
Christine:
Thank You Nadia I hope you are settling in well. Such a pleasure, and I look forward to assisting you with your future needs also.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We are first time buyers and the whole prospect of getting a mortgage seemed very daunting without professional advice
How has Christine Parkin helped you?
Christine was fantastic from day one. She is always accessible and answered all our questions in simple terms we could understand.
Have you seen the outcome you were hoping for?
Definitely, could not be more pleased witht the service we received.
Christine:
Thank you for taking the time to share your experience as our business relies on past experiences to grow. It was a pleasure to help you achieve your first home purchase and I look forward to assisting you in the future as and when your needs dictate. You know where we are if you have any friends or family also requiring assistance. All the best in your new home.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moved home. Death of my spouse
How has Christine Parkin helped you?
Christine was fantastic at putting my mind at ease and taking the hassle out of renewing my mortgage for me. Her advice was great too.
Have you seen the outcome you were hoping for?
Yea
What could they have done better?
I don’t have any suggestions as she was fantastic from start to finish.
Christine:
Thank you for taking the time to review the service provided, and I am pleased to have been of assistance to you over the past months. I look forward to assisting you again, as and when you need our support. Best Wishes ChristineReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To look at my insurance needs for life cover and income
How has Christine Parkin helped you?
Quoted me a much better deal with a different insurance company which saved me a substantial amount of money.
Have you seen the outcome you were hoping for?
Absolutely, Better cover than my historic policy for less monthly amount
What could they have done better?
Nothing , very professional.
Christine:
Many thanks for sharing your experience on vouched for. Our aim is to meet your needs and objectives at a competitively priced rate.First impression
by a VouchedFor user
5 years ago
Overall
Please provide a brief comment about your experience with Christine
Everything was perfect, very experienced adviser.
Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking to remortgage following raising value of our property by building and extension works. We needed to release funds to settle some debt associated with the works, therefore professional advice and service was required.
How has Christine Parkin helped you?
Christine made sure she understood our needs fully, she made effort to find best available product on the market to suit. We also received extra help was support in selecting right insurance protection to suit our circumstances. Christine was professional and communicating clearly throughout the process.
Have you seen the outcome you were hoping for?
Definitely.
What could they have done better?
We received 5* service, therefore no suggestions to make.
Christine:
Thank you so much for taking the time to share your experience through our Vouched for service. I am so pleased we were able to help and look forward to meeting with you next time your deal needs to be changed. All the best.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wanted to buy a family home but we were worried that we wouldn't be able to progress with the purchase as our house wasn't sold.
How has Christine Parkin helped you?
Christine was able to find us an excellent mortgage deal which met our criteria and was affordable for us. Christine was also able to guide us and helped us to manage the difficulties encountered in buying a property.
Have you seen the outcome you were hoping for?
We now have our forever home which is affordable and with a mortgage that reflects our family circumstances
Review
by a verified client in Tyne and Wear
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Current mortgage deal due to expire and required to secure a new deal.
How has Christine Parkin helped you?
Fantastic advice and a wealth of experience. Advised of a different method for my property remortgage which suits my situation a lot better than previous.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Christine:
Ian, thank you for taking the time to review your recent service as our business grows on recommendation and reviews. Mortgages are not a 'one fits all' and I am pleased that we offered bespoke advice that met your needs fully. Look forward to assisting you again soon. CReview
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying first home
How has Christine Parkin helped you?
Organise mortgage and home insurance
Have you seen the outcome you were hoping for?
Yeah
Christine:
Hi Dale, I hope you are settling in well to your new home. Thank you for your review and all the best in your new home.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Advice on gaining a 2nd mortgage for a property purchase
How has Christine Parkin helped you?
Advice, gaining a great deal on a mortgage (the most competitive rate and deal on the market), monitoring the process and being there to offer guidance and advice throughout.
Have you seen the outcome you were hoping for?
Yes, 100%
What could they have done better?
To be honest, nothing. Christine was absolutely spot on and went over and beyond a couple of times to assist the process. Very Highly recommend Christine and would absolutely 110% use her services year on year to ensure we have the best deals at all times.
Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
First time property buyer
How has Christine Parkin helped you?
Christine helped me complete the purchase of my first property by giving me sound advice and covered everything and more that I needed to think about. She was always by the phone to answer any questions I had and always kept me up to date with everything that was going on to reassure me.
Have you seen the outcome you were hoping for?
Yes, I'm now the proud owner of my house.
What could they have done better?
Christine is my first advisor but from my experience I couldn't see how anyone would need more than what Christine offers.
Christine:
Mark I am so pleased to have helped you, and look forward to helping you in the future.Review
by a verified client in Durham
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re mortgage, to carry out improvements to the home and add an extension.
How has Christine Parkin helped you?
Christine searched for the best deal available for us and made the decision easy.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing, Christine was accommodating, patient and knowledgeable.
Christine:
Sarah thank you for your review,so pleased I was able to help.Review
by a verified client in Northumberland
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage and a buy to let mortgage
How has Christine Parkin helped you?
Sought great deal for both mortgage and buy to let mortgage
Have you seen the outcome you were hoping for?
Certainly have
What could they have done better?
Nothing
Christine:
Thank you Martin, always a pleasure to help when needed, you are always so organised, it does help immensely.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our fixed rate was coming to an end and since my partner recently went self employed we didn't think we'd get a remortgage.
How has Christine Parkin helped you?
Christine found us a mortgage straight away with no problems what so ever
Have you seen the outcome you were hoping for?
Yes
Christine:
Just happy to be able to help you Steph. Thank you for taking the time to review our service and we look forward to helping you in the future.Review
by a verified client in Northumberland
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
By To Let
How has Christine Parkin helped you?
Took care of all my mortgage needs..
Have you seen the outcome you were hoping for?
Perfect outcome.
Christine:
Nick always a pleasure to support your applications as you are so organised in every detail. Look forward to helping again in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortage renewal
How has Christine Parkin helped you?
Christine sorted out everything i needed to successfully remortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing couldve been done better
Christine:
Thank you for taking the time to share your experience on Vouched for. Really appreciated and look forward to forward to assisting you in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage to get a better offer. We also needed advice
How has Christine Parkin helped you?
Christine found us a great deal with a high street bank. She kept us informed all the way as there were some issues regarding our current lender
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
It's always a pleasure to find a solution that far beats existing deals. I look forward to helping you in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To have someone with the knowledge to get me the best mortgage and for me not to have the hassle of dealing directly with the lenders.
How has Christine Parkin helped you?
Christine is amazing, the best mortgage advisor I've ever come across. She has a huge amount of knowledge about the market, she arrived with the best deals and literally has it sorted in no time. Hassle free, stress free and you know you have the best deal available. You also know that she will be in touch well before your fixed deal runs out with another option.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Christine is amazing, cannot think of anything she can improve on. I totally recommend her to anyone who needs to find their way through the mortgage market to the best deal for them.
Christine:
Evening Gill it's always a pleasure to help and certainly will be in touch as agreed. Thank you so much for your kind words it's really good to know that all of your expectations are met every time you have needed help and support.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My mortgage term was about to expire
How has Christine Parkin helped you?
She found me a new mortgage with a great rate
Have you seen the outcome you were hoping for?
Yes. A reduced term at a reduced rate
What could they have done better?
I couldnt have asked for anymore from christine.
Review
by a verified client in Northumberland
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We required life insurance and a mortgage
How has Christine Parkin helped you?
Provided several options and helped us choose the best option for our requirements
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
N/A
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving home
How has Christine Parkin helped you?
Christine was brilliant! She explained everything multiple times to us and constantly kept us up to date throughout the process. She went above and beyond to make sure we completely understood what was happening!
Have you seen the outcome you were hoping for?
Absolutely
Review
by a verified client in Tyne and Wear
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchasing a first house
How has Christine Parkin helped you?
Christine sorted our Mortgage out and helped us find the best offer to suit our needs
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Christine:
Mark thank you so much for leaving your review. Hopefully all your boxes will now be sorted to enjoy your new home fully. Look forward to helping you in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Fixed term mortgage was up for renewal - I needed support from Christine to find the best deal
How has Christine Parkin helped you?
Recommended suitable products and even went out of her way to complete the paperwork . Christine also pushed my remortgage through quickly and chased the relevant parties so that my remortgage was completed on time
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Christine:
Kirsty, it's all part of the service to ensure everything is on track for you. Thank you for sharing your experience as the business grows from the reviews we receive.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was denied a mortgage with my bank.
How has Christine Parkin helped you?
Shoe found a mortgage to suit me.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
No.
Christine:
Ryan I'd like to thank you for taking the time to review how we helped you. A lot of people experience the same scenario when looking to finance there first home and a minefield threaded carefully breed success. Look forward to helping you again in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Christine Parkin helped you?
Looking at options of buying new and renting old house or selling
Have you seen the outcome you were hoping for?
Yes more possibl options due to advice
Christine:
Jane, thank you for taking the time to send in a review. I am so pleased you let me help you with your recent move. The house is looking fab, all the hard work is paying off. Many New Memories in your new home.xxReview
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To see if I was in a position to purchases a house after s divorce
How has Christine Parkin helped you?
She took me through the process and advised the best way
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal.
How has Christine Parkin helped you?
Christine looked for the best deal for us in terms of a mortgage and looked at how we could bring our term down as well. Christine noticed we had life insurance as well but identified she could save us money with a joint policy so sorted all of that as well.
Have you seen the outcome you were hoping for?
Yes definitely and christine works long hours to ensure she is on hand for her clients who don't just work a 9-5 job.
What could they have done better?
I cant think of anything as she was on the ball with everything.
Christine:
Thank you so much for taking the time to share your experience and I look forward to helping you again in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted professional advice and a stress free process.
How has Christine Parkin helped you?
Christine knows the mortgage market inside out, she is friendly and professional and will get the best deal possible for her client. I would totally recommend her and will never contemplate using anyone else for any financial matters.
Have you seen the outcome you were hoping for?
100% satisfaction!
What could they have done better?
Nothing! I cannot recommend Christine enough.
Christine:
Gill its a pleasure to help you. I look forward to helping you in the future as and when you need me.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
New mortgage
How has Christine Parkin helped you?
From start to finish Christine gave helpful advice and was available quickly to contact for assistance. She took the pressure off the whole process by assuring I was aware of what needed to be done and when as well as arranging additional services such as life insurance and home insurance.
Have you seen the outcome you were hoping for?
Yes
Christine:
Nikki thank you s o much for taking the time to add your review. I'm so pleased for you to now be the proud owner of your own home and look forward to helping you in the future anytime.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our fixed term rate was coming to an end.
How has Christine Parkin helped you?
Christine was so helpful from start to finish getting us a cheaper rate than what we were about to pay and also managed to get a year knocked off saving almost £8000.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, I feel that Christine went above and beyond to help us also knowing that we need ethos sorted within four weeks.
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Reassurance when applying for mortgage
How has Christine Parkin helped you?
Saved my time but working out my affordly
Have you seen the outcome you were hoping for?
Very happy with mortgage arranged
Christine:
Thank you for taking the time to complete the review. We look forward to helping you again in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were buying my parents house from them
How has Christine Parkin helped you?
Christine helped us to arrange the sale and insurance, she was very efficient and helpful with any queries.
Have you seen the outcome you were hoping for?
Yes we now have the mortgage.
What could they have done better?
Can’t fault anything it was over the Christmas period and and had a holiday but always kept me up to date and answered questions.
Review
by a verified client in West Yorkshire
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a new home
How has Christine Parkin helped you?
Christine has helped us twice now , the first time taking over our mortgage application half way through but managing to re-evaluate and finding us a much better deal .
Have you seen the outcome you were hoping for?
Yes both times we were very happy with the product we got
What could they have done better?
Christine was very helpful answering emails and phone calls even past the standard day working hours so we could get the answers we were looking for asap
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying my first house with my partner
How has Christine Parkin helped you?
Christine found us a mortgage and held our hands throughout the whole process, liaising with the estate agent and solicitor on our behalf.
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Christine was great throughout the whole journey, she really made life easier for us.
Christine:
Ah than you Jess for taking the time to review my service. I hope you and Paul have many happy years in your first home.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for someone who could guide us through the process of buying our first home.
How has Christine Parkin helped you?
She helped us to find the mortgage that suited us, and also helped us to put relevant insurance policies in place.
Have you seen the outcome you were hoping for?
Absolutely, Christine was extremely useful to us throughout the process. She helped us feel at ease whilst buying our first home, and went the extra mile beyond her role to help us.
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
initial mortgage 2 years ago and our re-mortgage this year.
How has Christine Parkin helped you?
Christine reviewed the market, identified the best products based on our requirement, supported our application submission and was available for advice at any time. She also helped up identify a new insurer for critical illness cover and income protection and supported the completion of our application.
Have you seen the outcome you were hoping for?
Yes, we have a product to suite our needs which completed on time.
What could they have done better?
Nothing - she was fantastic. The only person we trust with our mortgages now!
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking to buy my first home
How has Christine Parkin helped you?
She did everything from funding the best deal to applying to helping me through the purchase of my dream home
Have you seen the outcome you were hoping for?
She was everything and more I child have hoped for!
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed life and illness cover for my new mortgage and help to buy loan.
How has Christine Parkin helped you?
She took all my details, and straight away looked into the best protection for my needs and financial state. Explained everything very well, took all my questions on board and made me and my partner feel at ease. She was friendly and extremely helpful! She did a home visit to suit our needs as we are both very busy with work which was a nice touch and made us feel more comfortable going through everything, and lastly Christine was easy to talk to and speedy. Andcommend her to my family and friends in the future.
Have you seen the outcome you were hoping for?
We are very happy with what we are paying and the products we have received.
What could they have done better?
Can't fault Christine, great professionalism, friendly and knowledgeable.
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our chain had fallen through and we were still interested in buying our house
How has Christine Parkin helped you?
Allowing us to get a new mortgage to buy our new home without having to sell ours
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were looking for our new home and were't sure if we could afford it Chrsitine showed us how releasing the equity on our existing house we could afford our new home
How has Christine Parkin helped you?
Absolutely amazing service. Christine helped us buy our dream home we are so grateful. Would definitely recommend Christine!! Xx
Have you seen the outcome you were hoping for?
yes we managed to get an affordable mortgage
What could they have done better?
Nothing Christine went above and beyond to help us
Christine:
Thank you Yesim, for the kind review it was a pleasure.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a home so taking out a mortgage
How has Christine Parkin helped you?
Christine is the absolute best at what she does!! Have used her twice now, once to secure a mortgage and the second to remortgage and each time she has gone above and beyond her call of duty to make things as easy and run as smoothly as possible! She is very knowledgeable and patient as first time buyers can get very overwhelmed by the process but Christine was amazing and helped us throughout (even through my breakdowns!) I would consider her a friend and would recommended her fully to anyone considering taking out a mortgage or remortgaging! 5++++ stars!!
Have you seen the outcome you were hoping for?
Yes definitely
What could they have done better?
Nothing
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Selling and purchasing a new property
How has Christine Parkin helped you?
My wife and I have opted to use Christine for our last two remortgages. The most recent involving a house move, where Christine was incredibly supportive and proactive throughout the whole process; going above and beyond to help put our minds at ease and make the move as smooth as possible. Christine is very client focussed, professional, friendly we could not recommend her enough.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Couldn’t have been better
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Mortgage advice.
How has Christine Parkin helped you?
Found me a fixed term mortgage that I could afford that suited my needs. Mortgage completed within five days. Christine helped me every step of the way all the way up to moving day. She steered me in the right direction, especially when forms started arriving from the solicitors. Nothing was too much trouble for her.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Could not fault Christine.
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house
How has Christine Parkin helped you?
Fantastic help. Went beyond financial advice in terms of helping me find what's right for me and my circumstances and in asking questions that got me thinking what actually do I need. She was a proper help, conscientious and diligent throughout the buying process. Far ahead of other professionals I came across in buying this house. Delighted she helped me, and has become a friend of the family.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I can't find any useful advice to give here as she nailed it as far as I'm concerned.
Christine:
Thank you for taking the time to review yore experience Susanna and inviting me to your home warming , it was a pleasure to help you and your family. Look forward to helping you again in the future.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Christine had already done a mortgage for my son which he recommended her to me, as we needed a cheaper monthly mortgage deal because we had a high interest rate.
How has Christine Parkin helped you?
She looked at a lot of lenders and found a one which saved me a lot of money
Have you seen the outcome you were hoping for?
yes,
What could they have done better?
Nothing. Christine came to our house at a time that was suitable to us.
Christine:
Thanks Val, The best thing about my job is meeting lovely people and being able to help them in the bargain. As most of my business comes from recommendations I am pleased you took the time to share your experience on my page.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying our first home
How has Christine Parkin helped you?
Christine organised our first mortgage, as we did not know the process and what to do in relation to buying the house.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. She helped with the estate agents, and the solicitors.
Christine:
Thank you for taking the time to review your mortgage experience. I look forward to helping you in the future as your review comes round.First impression
by a VouchedFor user
6 years ago
Overall
Please provide a brief comment about your experience with Christine
Christine is very approachable and extremely helpful. She explains things clearly especially when certain aspects are difficult to understand. She's very thorough and efficient.
Christine:
Morning Gaynor and Geoff, many thanks for taking the time to review my profile and give your first impressions. Its a pleasure to be able to help and look forward to assisting you once you are ready.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Own a buy to let property and wanted to re-mortgage.
How has Christine Parkin helped you?
Re- mortgage buy to let property to a cheaper deal.
Have you seen the outcome you were hoping for?
Yes, mortgage was accepted and a cheaper mothly payment was found.
What could they have done better?
Christine was professional throughout the process
Review
by a verified client in Northumberland
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re-mortgage.
How has Christine Parkin helped you?
Christine got us a brilliant deal on a re-mortgage and allowed us to free up funds to carry out further work in our property.
Have you seen the outcome you were hoping for?
Yes and it was better than expected.
What could they have done better?
Nothing, Christine pulled out all the stops for us.
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Finding a house and arranging it to be bought by the family and to accommodate two adult children of mine.
How has Christine Parkin helped you?
Christine Parkin is an exceptionally excellent financial adviser in her attitude, knowledge, standards of care and professionalism.
Have you seen the outcome you were hoping for?
Perfect. Very happy. And Christine sent a Welcome to your new home card to the family.
What could they have done better?
My financial adviser could have said to me not to bother her on a Friday evening. However Christine was accessible, informative and very Helpful and we visited her at her home workplace that evening. She wanted to make sure we were totally happy with her service and advice and welcome her going it alone (until the company grows -)
Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wished to remortgage to use some of the equity to consolidate and pay off different loans and also to seek a more competitive rate of interest.
How has Christine Parkin helped you?
Christine explained things thoroughly and answered any questions that we had in a professional manner.
Have you seen the outcome you were hoping for?
Yes, Due to personal circumstances changing, we needed to change requirements and opted for an off-set mortgage which Christine sourced for us and explained the benefits of this type of mortgage account.
What could they have done better?
N/A
Christine:
Many Thanks for taking the time to review your recent mortgage experience. Its all about taking the time to understand clients needs and delivering on their expectations.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed a mortgage following long term break up.
How has Christine Parkin helped you?
Christine found me a fixed term mortgage to enable me to stay in my own house. She kept me wel informed throughout the entire process and was irreplaceable in keeping the wheels in motion. Also went above and beyond to help with paperwork or explaining things in a way I could understand. Very professional, personable, kind and caring. Will definitely return to Christine when remortgage is due.
Have you seen the outcome you were hoping for?
Absolutely.
What could they have done better?
There is nothing I can think of.
Christine:
My job is to make the processes smooth and in doing so we ensure all of your needs are met through out the whole process right through to completion. I look forward to helping you in the future. Many Thanks for taking the time to review my services.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Initially, I met Christine when I wanted to take out a new mortgage product to replace a time-expired mortgage.
How has Christine Parkin helped you?
Christine established our income/expenditure profile, before locating and explaining various mortgage products that were available to suit our financial situation. Christine then went on to help us re-mortgage a Buy to Let and in so doing reducing our payment years. We have then had assistance with equity release for a BTL and a general mortgage for a further BTL.
Have you seen the outcome you were hoping for?
Always. We have been able to meet all our objectives with help and guidance from Christine.
What could they have done better?
Nothing. Christine has an excellent work ethic and puts the hours in to ensure she always delivers for you. First class service and is regularly recommended by me to others.
Christine:
Its very kind of you to take the time to review that services I have provided you over the years. I look forward to helping you and any future recommendations you make in the future. Many ThanksReview
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To renew our mortgage.
How has Christine Parkin helped you?
She found us a much better deal on repayment.
Have you seen the outcome you were hoping for?
Yes now on repayment mortgage.
What could they have done better?
N/A
Christine:
Hi Claire as you quite rightly have said, people like yourself are loyal to lenders without any benefits and using a broker helps identify potential savings and more cost effective deals. I look forward to assisting you once again when you next need a new deal. Many Thanks for your kind review.Review
by a verified client in Durham
6 years ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
Mortgage.
How has Christine Parkin helped you?
RT his was a first time mortgage Christine was very helpful in explaining the process.
Have you seen the outcome you were hoping for?
Yes my mortgage was approved.
What could they have done better?
Speeded the process up it seemed to take a long time, but I do know that was unavoidable & expected
Christine:
Many Thanks for taking the time to review your experience. Some applications do have bumps along the way with various property requirements and legal tape which are unavoidable. Hopefully we moved each step that we had control over, along as swiftly as possible. I look forward to helping you in the futureReview
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We found a new house we wanted to buy but we were not sure if we could afford it.
How has Christine Parkin helped you?
Christine showed us a few different options that we could choose from.
Have you seen the outcome you were hoping for?
Yes we were able to buy our dream house because of all of her advise and help.
What could they have done better?
I felt Christine went above and beyond so I can’t think of anyway she could improve her services.
Christine:
Thanks for taking the time to review your recent mortgage experience. I wish you many happy years in your new home (as it grows) and look forward to assisting you again when your new deals are needed. Really appreciated your review Yesim and PaulReview
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We wanted to change our mortgage to a new lender and get better rates.
How has Christine Parkin helped you?
Christine found us a great mortgage exactly what we wanted and what we wanted to pay monthly. She also found us better deals on home insurance.
Have you seen the outcome you were hoping for?
Yes great outcome.
What could they have done better?
Couldn't fault Christine she done everything for us and got us what we wanted
Christine:
Sherrie thank you for your review. Its good to know how happy clients are and I look forward to assisting you in the future when your next deal is due.Review
by a verified client in Durham
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Best mortgage a re mortgage options.
How has Christine Parkin helped you?
Have is a number of mortgage and went through every detail that would suit us best.
Have you seen the outcome you were hoping for?
Yes most certainly.
What could they have done better?
Nothing at all she was fantastic
Christine:
Many Thanks Chantelle and Peter, It is really appreciated when clients take the time to review our services and I look forward to helping you in the future. Best Wishes for Friday xx