Michaela Cooch

What were the circumstances that caused you to initially look for an adviser?

Purchase of a new property

How has Michaela Cooch helped you?

Michaela has helped with every single part of the process, everything is always clear with next steps & I have been kept fully informed at every part of the process. So much less stressful knowing shes there to call on

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, cannot recommend highly enough

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage, and in uncertain times it was important to us to get professional advice.

How has Michaela Cooch helped you?

Michaela worked hard to find the best rates for us as interest rates changed last minute during the process.

Have you seen the outcome you were hoping for?

Yes, we feel we took the best rate we could.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my property and change my income protection.

How has Michaela Cooch helped you?

With Michaela's mortgage and insurance advice, I was able to save myself £2880 a year.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

My partner and I had been discussing moving in together for a little while and we wanted to get the ball rolling. Friends of mine had used Michaela a couple of times in the past and had recommended her to me. They said she was extremely helpful, very informative and lovely to have on board while making such life changing decisions, therefore I contacted Michaela and went from there.

How has Michaela Cooch helped you?

Michaela helped us with finding a mortgage, she went through all of the ones available and explained each one in detail. She also talked us through how the whole process works, the steps involved in buying a property, as well as talking us through things such as home insurance, contents insurance, life insurance and more. Whenever I was unsure on anything, she took time to explain this in a way that would make sense to me, this enabled my partner and I to make some decisions that were right for us,

Have you seen the outcome you were hoping for?

Absolutely, we are happy in our new home!

What could they have done better?

Nothing at all, she really was amazing. Michaela was patient, kind, and performs her job to a very high standard. I can understand why she has such exceptional reviews and why she is recommended as much as she is.

What were the circumstances that caused you to initially look for an adviser?

I was looking to renew my mortgage but also borrow double the figure I had already borrowed

How has Michaela Cooch helped you?

Michaela checked the whole market, found the best deal and went over and above to ensure I could borrow what I needed at the lowest interest rate

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - Michaela was always on hand and answered all my questions in what was a slightly complicated query given I am self employed

What were the circumstances that caused you to initially look for an adviser?

We always re-mortgage with Michaela

How has Michaela Cooch helped you?

Michaela simply explains the various options open to us comparing and contrasting in simple terms

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was needing help with my mortgage renewal

How has Michaela Cooch helped you?

Michaela found some new and affordable quotes for me and help me all the way through the process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think they could. As it was a fantastic and helpful service though out.

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was due for renewal. We had been with the same provider since purchasing the property and wanted to see if we could get a better deal.

How has Michaela Cooch helped you?

Michaela is great at explaining things. She really helped me to understand the process but without bombarding me with too much. Everything was done in a timely manner for example she would ask me to upload a couple of documents to the system, once this was done she would then request the next and so on. I found this much easier than being given a big list of thing to try and sort.

Have you seen the outcome you were hoping for?

Absolutely yes! Michaela found us an amazing deal.

What could they have done better?

Honestly, nothing. She has been so helpful and pleasant to work with.

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage.

How has Michaela Cooch helped you?

Michaela supported us to find the best rates and processed the entire remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - she was fab

What were the circumstances that caused you to initially look for an adviser?

Buying first house

How has Michaela Cooch helped you?

Found mortgage offer for us and help on every step of the proces

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy a house but had no idea how doable that was

How has Michaela Cooch helped you?

Michaela was amazing, she was so patient with us as we ran so many different earnings potentials against what we could borrow. She supported us through the whole process right from before we could afford to buy, through the buying process, sorting the mortgage, insurance policies, offering to get in contact with people to help us in the process. We had no worries at all about the mortgage applications and documents. Communication was perfect the whole way through, Michaela was always reachable when we had questions.

Have you seen the outcome you were hoping for?

100%, we got a good mortgage at a good rate, we didn’t have to worry about the mortgage application at all.

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

we were looking for our first home

How has Michaela Cooch helped you?

she was very helpful by giving us all the options available to us and let us choose which we want. very friendly and professional throughout the whole process

Have you seen the outcome you were hoping for?

definitely yes

What could they have done better?

nothing, everything was spot on

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michaela Cooch helped you?

We have remortgaged

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Our mortgage for a house move

How has Michaela Cooch helped you?

Michaela has gone above and beyond everytime to help us achieve the best possible mortgage, she made it all so easy for us

Have you seen the outcome you were hoping for?

Yes even in the current situation Michaela got us the best possible deal

What could they have done better?

Absolutely nothing else, quality job every time

What were the circumstances that caused you to initially look for an adviser?

To save on our payments

How has Michaela Cooch helped you?

Massively! Managed to really reduce our interest rates and find amazing deals!

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing! Perfect from start to finish, no stress and all was taken care of.

What were the circumstances that caused you to initially look for an adviser?

I wanted support in finding the best deal for a remortgage

How has Michaela Cooch helped you?

Michaela has helped us twice now when remortgaging. She is knowledgeable, approachable, friendly and professional. I will use again and again!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - she was perfect!

What were the circumstances that caused you to initially look for an adviser?

Michaela has helped us twice over the last few years, the first getting in place a new mortgage after leaving renting for seven years which was a better deal than we had hoped for at the time and then again this summer when we remortgaged onto another five year fixed deal.

How has Michaela Cooch helped you?

Got two very good mortgages in place for us on fixed terms which helped us manage our other finances and allowed us to buy our own home again in 2021 after years in rentals.

Have you seen the outcome you were hoping for?

Yes without a doubt, I have passed on her details to several friends and colleagues who have been looking for advice and help.

What could they have done better?

Nothing, never had any cause for complaint. She even replied to all my emails (and I wrote a lot) when she was on holiday and when she wasn't meant to be working!

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Michaela Cooch helped you?

I cannot rate and thank Michaela enough. Not only does she know her stuff inside and out, she always makes the time to help wheywhe that's via email or in person. Even on maternity leave she sorted seeing me to help with my remortgage. With current rates being awful, she was very calm and reassuring. She's a gem!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing.

What were the circumstances that caused you to initially look for an adviser?

Remortgage was needed

How has Michaela Cooch helped you?

Michaela has helped us find a mortgage suited to our needs that helps us pay off our mortgage sooner

Have you seen the outcome you were hoping for?

We have a good rate tracker mortgage so yes we have the outcome we hoped for.

What could they have done better?

Nothing Michaela has done a great job

What were the circumstances that caused you to initially look for an adviser?

Initial mortgage and then selling and buying ans needing to port our mortgage to avoid exit fees.

How has Michaela Cooch helped you?

Michaela was the star of both our buys. Michaela was able to get us a really good rate on our first mortgage, despite coving playing havoc. This time around she was able to help us arrange to port our Mortgage to our new house and take out a top up mortgage to cover the balance. Knowing nothing about mortgages ourselves coming into this having Michaela really did allow us to get onto the housing ladder. She has also helped us sort out income and life insurance so we can feel secure knowing if anything unexpected happens we are OK.

Have you seen the outcome you were hoping for?

Yes, 100%. And when we come to see again, which I'm sure we will in the next few years I hope she will help us again!

What could they have done better?

Nothing. I have always found Michaela to be available, receptive, positive and knowledgeable.

What were the circumstances that caused you to initially look for an adviser?

Needed to mortgage a new house

How has Michaela Cooch helped you?

Helped me get a mortgage

Have you seen the outcome you were hoping for?

Yes, received mortgage at good rates. Process was quick and easy

What were the circumstances that caused you to initially look for an adviser?

To have someone with experience to assist with our mortgage and provide insightful information to first time buyers.

How has Michaela Cooch helped you?

We took out our initial mortgage and also remortgaged with Michaela too

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Our 2 year fixed mortgage was coming to an end and we wanted to get back in contact with Michaela for advice.

How has Michaela Cooch helped you?

Michaela ran through all the options that were available for us, she spoke about each option and made sure we were happy and understood each one. She advised us on what she thought would be the best outcome for us. Without Michaela's help we wouldn't have any idea on where to even start. She's an angel!

Have you seen the outcome you were hoping for?

Absolutely. We are very happy with our outcome, and we are so greatful to have Michaela's support and advice.

What could they have done better?

Nothing ?

What were the circumstances that caused you to initially look for an adviser?

I was llooking to remortgage my buy to let mortgage.

How has Michaela Cooch helped you?

By finding an ideal product.

Have you seen the outcome you were hoping for?

Absolutely..

What could they have done better?

Completely happy with the process and outcome.

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home and I hadn’t done a mortgage process for a long time.

How has Michaela Cooch helped you?

She explained everything and was so knowledgeable and helpful.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing could of been done better. Outstanding service and advice and was always at the end of the phone or an email.

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were looking to get a mortgage arranged.

How has Michaela Cooch helped you?

Michaela went through mortgage offers and explained clearly how I would have to port a mortgage. She then arranged our mortgage and also sorted out life insurance and building insurance as well.

Have you seen the outcome you were hoping for?

Yes, we had our mortgage and insurance arranged.

What could they have done better?

Can’t think of anything they could have done better.

What were the circumstances that caused you to initially look for an adviser?

Re morgage

How has Michaela Cooch helped you?

Michaela after few questions knows exactly what we want, and give as few advice about it.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Maybe face to face meeting

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a new home

How has Michaela Cooch helped you?

She found me a great deal and made the process quick and easy.

Have you seen the outcome you were hoping for?

I received a great deal

What could they have done better?

Nothing. 100% recommend

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage and wanted to know what my options were

How has Michaela Cooch helped you?

Michaela has been a huge help, full of information and was able to get me some great options, she made everything so simple and easy.

Have you seen the outcome you were hoping for?

Yes- in fact, even better!

What could they have done better?

Nothing! I’d recommend Michaela to anyone.

What were the circumstances that caused you to initially look for an adviser?

open to more options

How has Michaela Cooch helped you?

Michaela gave us the best advices that she can for our mortgages and mortgages renewal. She listened our cases and opened a lot options according to our financial status, we find her advice very help and her service very professional and reliable.

Have you seen the outcome you were hoping for?

Yes indeed, we are glad to contact her just in time before the interest rate go up and she secured the best rate for us immediately

What could they have done better?

I don't think so

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first home and getting my first mortgage

How has Michaela Cooch helped you?

She was invaluable to me in getting my mortgage sorted, as well as helping me with insurances

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing - she was brilliant

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage and consolidate some debts with it.

How has Michaela Cooch helped you?

Michaela was amazing, she searched for all the best rates, and the best route to go. Really friendly, professional and got it all done really quickly and completely stress free. Her communication was great too so we were kept up to date at each stage

Have you seen the outcome you were hoping for?

Yes and got a better rate than we were hoping for.

What could they have done better?

Nothin at all, highly recommend shes brilliant at her job

Please provide a brief comment about your experience with Michaela

Very happy. She spoke very clear and she has given me all important information. She response on my emails very quick.

What were the circumstances that caused you to initially look for an adviser?

House moving

How has Michaela Cooch helped you?

Gave us the best advice regarding our mortgage options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking to find out if I could get back on the property ladder and get a mortgage. Been a few years since I had a property so really wasn’t sure of the criteria. Michaela was recommended to me by one of my colleagues and has been clear, informative, swift, efficient and all the time, friendly. I am incredibly grateful for her financial advice. Genuinely life changing for me (as being in rented accommodation is not fun).

How has Michaela Cooch helped you?

Get a mortgage

Have you seen the outcome you were hoping for?

Absolutely!!!

What could they have done better?

Not a thing.

What were the circumstances that caused you to initially look for an adviser?

To sell and buy a house, work out my finances and arrange a mortgage, also insurance

How has Michaela Cooch helped you?

Michaela helped me with everything. I had never done anything like this before and she helped me from beginning to end.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

First time buyer of a property.

How has Michaela Cooch helped you?

Michaela Cooch provided us with information and answered any questions we had regarding getting a mortgage and what kind of costs are involved.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Nothing. Micheala was extremely helpful and quick with responding and offering assistance where needed. I would highly recommend her services to anyone in the future.

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers looking at getting a mortgage on our first home.

How has Michaela Cooch helped you?

Michaela Cooch provided us with all the information we needed regarding mortgages, deposits and the insurances/protection we would need. We met Michaela before the Corona Virus pandemic began but she guided us and kept us up to date on all changing information throughout our house buying experience.

Have you seen the outcome you were hoping for?

Yes, with the help from Michaela we were able to get a mortgage at decent interest rates for a good time scale.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I was looking for advise regarding how best to get a larger mortgage due to upsizing.

How has Michaela Cooch helped you?

Michaela helped to review my options; porting and topping up my existing mortgage or paying the early repayment charge and getting a new product, helping me to make the best decision for my circumstances. Throughout the process she was on hand to answer all of my borrowing questions and responded promptly.

Have you seen the outcome you were hoping for?

Due to Michaela's advice, I have been able to meet my borrowing requirements and I am confident I have been able to access the best rates available to me.

What could they have done better?

I was 100% happy with the information provided, Thank you Michaela.

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage

How has Michaela Cooch helped you?

Michaela helped us with our mortgage and advice. She was brilliant throughout the whole process. From someone who knew very little about mortgages she broke everything down and made it really simple for us. She constantly adapted to us and our needs throughout coronavirus she constantly kept in contact with us making sure everything was running smoothly. Even when I thought we were asking silly questions she came back with great answers to our query’s. I would 100% use her again and recommend to anyone looking for advice.

Have you seen the outcome you were hoping for?

We’ve seen the outcome we were after and are now homeowners as I stated about she was very informative really helped simplify everything and I wouldn’t hesitate to use her again in any finical advice I was after.

What could they have done better?

I genuinely don’t think Michaela could’ve helped us anymore she was brilliant throughout.

What were the circumstances that caused you to initially look for an adviser?

We were looking to move home.

How has Michaela Cooch helped you?

Michaela was able to go through all of our options when it came to different mortgages and lenders. She was always available for advice and she is so knowledgeable, friendly and helpful.

Have you seen the outcome you were hoping for?

Yes - Michaela’s advice, guidance and services allowed us to move into our dream home and she also sorted our life cover. We couldn’t be happier or have asked any for more of her.

What could they have done better?

Absolutely nothing. She does far too much already!

What were the circumstances that caused you to initially look for an adviser?

We decided we needed to move up the property ladder to accommodate a growing family. Michaela had assisted with mortgage and insurances policies in the past so did not hesitate to contact her again as she knew our circumstances.

How has Michaela Cooch helped you?

Michaela sourced the best mortgage product for us that would suit our current financial circumstances and continue to do so over the next few years. She also updated our insurances policies to reflect the new mortgage. Michaela supported us throughout the whole house buying process from day one and was on hand to advise and help with any issues that arose, namely Covid!

Have you seen the outcome you were hoping for?

100% yes, couldn’t be happier.

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Michaela Cooch helped you?

Michaela was extremely supportive through the whole process, she is a blessing to have in such an important stage in your life, especially if you are like, first time buyer with questions. She is professionally exceptional in her approach, she really care. That is something you can only feel when you really need her advice, she will always go the extra mile to help. Michaela is experienced, honest, flexible, and most important is empathetic and approachable.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

You exceed expectation so just keep the good work.

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Michaela Cooch helped you?

Recommended by a friend after having issues with another advisor/company. Michaela explained everything in a way that made more sense to us and helped with every step and kept us updated the whole time!

Have you seen the outcome you were hoping for?

100%

What could they have done better?

I honestly don’t think Michaela’s service could be any better. Always updated and constant contact whenever we needed it!

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Michaela Cooch helped you?

Michaela was amazing, she did all the hard work and found us a more suitable mortgage and saved us money.

Have you seen the outcome you were hoping for?

Yes, new mortgage in place and money saved on monthly payments

What were the circumstances that caused you to initially look for an adviser?

Buying our First property.

How has Michaela Cooch helped you?

Michaela helped us purchase our first home. She also helped us to pick insurances and income support that best suited us.

Have you seen the outcome you were hoping for?

YES 100% we could not be happier.

What could they have done better?

We are 100% satisfied with Michaela's service. We believe there is nothing that we would change.

What were the circumstances that caused you to initially look for an adviser?

Our first mortgage

How has Michaela Cooch helped you?

She helped us from start to finish with the mortgage and very very helpful

Have you seen the outcome you were hoping for?

Yes! We have a mortgage

What could they have done better?

Nothing! She did everything she could to help us when we didn't understand something.

What were the circumstances that caused you to initially look for an adviser?

First time home buyers

How has Michaela Cooch helped you?

She helped me get the best mortgage deal and helped me with everything with being a first time buyer didn’t know how anything worked and she explained everything to me and any problems or questions I had she helped me straight away

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking for a new mortgage for a big move

How has Michaela Cooch helped you?

Michaela worked tirelessly for many months sourcing for us the perfect mortgage. Our purchase was not smooth and ongoing for a long time as there were issues with vendors and properties, but Michaela kept us on track and nothing was too much trouble. She is absolutely remarkable and such an honest and kind person too,

Have you seen the outcome you were hoping for?

We are now in our dream cottage and it’s thanks to Michaela.

What could they have done better?

Absolutely nothing, she did so much, far more than we expected.

Please provide a brief comment about your experience with Michaela

Michaela was absolutely brilliant - really knew her stuff, looking forward to working with her.

What were the circumstances that caused you to initially look for an adviser?

We were looking at buying our first house.

How has Michaela Cooch helped you?

She helped by finding the right mortgage for myself and my partner. She took her time finding the right one for us.

Have you seen the outcome you were hoping for?

Yes we have bought our first property.

What were the circumstances that caused you to initially look for an adviser?

We were selling our home and buying a new home and therefore needed a new mortgage and we sought advice on updating our insurance cover.

How has Michaela Cooch helped you?

She found us the most suitable mortgage and also advised us on appropriate cover.

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

Nothing - Michaela was absolutely fantastic and we are truly grateful for her help.

What were the circumstances that caused you to initially look for an adviser?

Looking for the best deals for our buy to let mortgages

How has Michaela Cooch helped you?

Sourced the best deals and then helped us through the application and completion stages.

Have you seen the outcome you were hoping for?

Excellent outcome and have used Michaela many times!!!

What could they have done better?

We are very happy with the service and will continue to use in the future.

What were the circumstances that caused you to initially look for an adviser?

Our 5 year fixed mortgage was coming to an end and so we were looking for another fixed mortgage offer.

How has Michaela Cooch helped you?

She was very informative and very quick to respond to any questions we had. Very pleased with her service.

Have you seen the outcome you were hoping for?

Yes, we completed today.

What could they have done better?

I can think of nothing that Michaela could have done better. Five stars all round.

What were the circumstances that caused you to initially look for an adviser?

Our mortgage needed renewing

How has Michaela Cooch helped you?

Michaela found us a new mortgage & went through all our policys relating to income protection & life insurance,

Have you seen the outcome you were hoping for?

Yes she did more than we expected her to

What could they have done better?

We didn't have any further needs to be met she did everything & more that we could of wished for

What were the circumstances that caused you to initially look for an adviser?

I have split from my partner and urgently needed to find a mortgage and buy the house.

How has Michaela Cooch helped you?

Michaela provided great advice and fantastic support during this very stressful time. She talked me through all the paperwork and nothing was too much trouble for her.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

We were looking for a re-mortgage

How has Michaela Cooch helped you?

Michaela sorted a re-mortgage through our existing mortgage provider.

Have you seen the outcome you were hoping for?

yes, a good fixed rate

What could they have done better?

I don't think Michaela could have done any more unless she can fix lenders rates!

What were the circumstances that caused you to initially look for an adviser?

First time buyer (mortgage)

How has Michaela Cooch helped you?

Michaela helped us in every way possible. From the general advice all the way to answering our silly little questions even if it was 10 or 11pm at night. Due to half year sales targets our developer pushed a hard deadline to complete of 4 weeks and this could not of been done without Michaela. She does all the hard work behind the scenes so every meet she is prepared, clear and concise. Perfect from start to finish.

Have you seen the outcome you were hoping for?

Yes we have our first home!

What could they have done better?

I honestly cannot think of a thing that could of been done better. My first experience of buying a home was a good experience.

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home

How has Michaela Cooch helped you?

Found a mortgage best suited to us also with various insurances

Have you seen the outcome you were hoping for?

Definitely and more

What could they have done better?

Michaela was brilliant, I really don’t think that there is anything she could improve on! So patient, pro active and prompt!!!!

What were the circumstances that caused you to initially look for an adviser?

Initially we were buying our first home, and then our mortgage advisor left the Connells Group and we were picked up by Michaela, who helped us so much with our first purchase as we had to extend the mortgage due to issues with those we were buying from. We subsequently used Michaela again for our remortgage two years later.

How has Michaela Cooch helped you?

She helped us secure our first home through help in extending the offer, and then with a remortgage.

Have you seen the outcome you were hoping for?

Absolutely, our deals have always been what we are looking for and Michaela was extremely helpful throughout the process.

What could they have done better?

Nothing, service was excellent from start to finish,

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Michaela Cooch helped you?

Quoted for new life insurance and income protection.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Michaela Cooch helped you?

Searched for best offers that’s fits our family life.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Due to Re-Mortgage

How has Michaela Cooch helped you?

Very good and efficient service. There was an issue with securing the mortgage although all credit scores were perfect. Michaela worked out it was due to available credit that was not being used but was still available. Once this was corrected there was no further problems

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving house again

How has Michaela Cooch helped you?

Michaela helped us purchase our first house, she was professional, friendly and helpful. We where anxious as it was out first purchase and she reassured us constantly and we where in very quickly. So when it came to selling that property due to work commitments we called Michaela again and she was again great in every aspect.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she is great - highly recommend michaela

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Michaela Cooch helped you?

Get a new mortgage to afford our new house

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I was having difficulty finding a mortgage provider following my divorce.

How has Michaela Cooch helped you?

Michaela found me a good mortgage provider and got me the best deal possible. I am still with that same mortgage provider after 4 years.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to improve on!

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Michaela Cooch helped you?

Found me one at a competitive rate

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Insurance rate was very high.

What were the circumstances that caused you to initially look for an adviser?

Moving home, needed help with getting a mortgage.

How has Michaela Cooch helped you?

Found a mortgage for us for our new home.

Have you seen the outcome you were hoping for?

Yes, we found a mortgage that was suitable for our needs.

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

remortgage

How has Michaela Cooch helped you?

found an offer that fit me most

Have you seen the outcome you were hoping for?

yes

What could they have done better?

don't really know

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our first house with Help to Buy scheme

How has Michaela Cooch helped you?

Michaela in my opinion is a STAR. She is extremely knowledgable and confident at work. It looks like it is her passion being financial advisor.

Have you seen the outcome you were hoping for?

Yes, definitely. She built my peace and confidence in our mortgage process and she was with us at every stage.

What could they have done better?

My motto is: Everywhere is room for improvement. Michaela did great job, always well prepared and I wouldn’t change anything in any shape or form. I will highly recommend Michaela service to my friends or family.

What were the circumstances that caused you to initially look for an adviser?

Buying my first home and Michaela gave advice & help in organising mortgages to Connells Estate Agent's clients.

How has Michaela Cooch helped you?

Michaela was an enormous help. She oversaw everything for me, as well as giving the necessary financial advice... Arranging my mortgage, insurances, legal advisors, house survey etc and doing so efficiently and quickly. As I wasn't local and my job was 24/7 it was a burden off my shoulders knowing everything was being sorted on my behalf. Michaela kept me informed from start to finish. Can't recommend Michaela highly enough.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

To be honest, I don't think in my circumstances Michaela could have done any better than she did. Michaela listened and answered all my questions & concerns. She was reassuring, made me feel competent and was upfront. Michaela was not pushy with offers & advice. I felt we worked as a team and was more than happy to leave things on Michael's capable hands. She was efficient and got things moving quickly for my mortgage. Michaela had my trust and did not let me down. I do not hesitate in recommending Michaela's services.

What were the circumstances that caused you to initially look for an adviser?

Mortgage of property.

How has Michaela Cooch helped you?

Michaela helped with assessing my situation and providing a view of mortgage options prior to house hunting so I knew what I could realistically afford and would be accepted for. Once a decision on purchasing was made a quick call to Michaela and she dealt with the rest with no issues at all. Michaela is very easy to deal with and did a great job.

Have you seen the outcome you were hoping for?

Great experience, Michaela was very easy to deal with and she helped with getting the best deal for me.

What were the circumstances that caused you to initially look for an adviser?

We were selling & buying a house and saw Michaela to get a mortgage.

How has Michaela Cooch helped you?

Michaela helped us find a mortgage and insurance cover for our house purchase 2 years ago and has helped us review or mortgage this year.

Have you seen the outcome you were hoping for?

Yes - most definitely! We found Michaela really great to deal with the first time due to how knowledgeable she was and straightforward in her explanations so there was no question that we would want her to help us when our mortgage was up for renewal.

What could they have done better?

Nothing that I can think of. Flexibility was a key thing we were looking for and since branching out in her own Michaela has really been able to offer this in terms of how and when we can contact her and provide required info.