Kirsty Dudek

What were the circumstances that caused you to initially look for an adviser?

First time buyer and subsequent sale and 2nd buyer.

How has Kirsty Dudek helped you?

Kirsty worked to get us the best mortgage rate when we were initially buying with a lower percentage deposit. The communication was excellent. Kirsty was / is very thorough, knowledgeable and helpful. We bought our first hose and 2 years later sold it to move to a different location. The service provided was just as good the second time round.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

A positive recommendation from a friend led us to Kirsty. After mixed advice and no progress on our journey to be able to buy a home; we were thrilled to know that Kirsty could help achieve what felt impossible.

How has Kirsty Dudek helped you?

Helped us bounce back on to the property ladder after starting life again without a home to call our own.

Have you seen the outcome you were hoping for?

Most definitely, we are thrilled to be in our own home.

What were the circumstances that caused you to initially look for an adviser?

No caused

How has Kirsty Dudek helped you?

Gave me excellent help

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Kirsty Dudek helped you?

Kirsty went above and beyond to help us get everything we needed sorted, nothing was too much trouble

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Mortgage and remortgage

How has Kirsty Dudek helped you?

Helped me get the best deals

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers and have since remortgaged with Kirsty

How has Kirsty Dudek helped you?

She provided excellent advise/ guidance and explained every step of what is a complicated process

Have you seen the outcome you were hoping for?

Yes on both occasions

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I went through a divorce and needed someone who could provide advice about buying the house off of my ex…

How has Kirsty Dudek helped you?

This was a very emotional time for me and she was calm and patient. She explained things so well and gave me advice on the best options for me in my current circumstances.

Have you seen the outcome you were hoping for?

Yes, I now own my very own home!

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

House Move/Remortgage

How has Kirsty Dudek helped you?

We had a complex case, however Kirsty worked effectively and efficiently and got our mortgages sorted.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Kirsty and her team are outstanding.

What were the circumstances that caused you to initially look for an adviser?

Buying a new house . Kirsty assisted us in all the process.

How has Kirsty Dudek helped you?

Mortgage processing .

Have you seen the outcome you were hoping for?

Mortgage

What could they have done better?

Nothing , we were well treated as costumer .

What were the circumstances that caused you to initially look for an adviser?

Purchasing first home.

How has Kirsty Dudek helped you?

Kirsty was faultlessly helpful from beginning to end of the process. We had a property fall through and Kirsty kept us calm throughout, advised us on what to do going forward. Kirsty and her team assisted throughout so attentively you’d think they were solely dedicated to you rather than having many people to help. Considering we’d been warned about the stress of purchasing, Kirsty and her team took every bit of this away from us. Kept us aware of what we needed to do, what stages we were at, checked in frequently. We have now been in our property for 3 months after reserving back in November, and I cannot fault the service lavender mortgages provided.

Have you seen the outcome you were hoping for?

Yes, we have been in our property for 3 months now.

What could they have done better?

Faultless.

What were the circumstances that caused you to initially look for an adviser?

When we began our search for a mortgage advisor, we were overwhelmed by the complexities of the home-buying process. We needed someone who could guide us through the financial maze, explain the jargon, and help us make informed decisions. Kirsty came highly recommended, and she exceeded our expectations. Her ability to simplify complex concepts and patiently address our questions put us at ease. We felt confident that we were in capable hands

How has Kirsty Dudek helped you?

Kirsty went above and beyond to ensure a smooth experience. She meticulously reviewed our financial situation, assessed our needs, and presented tailored mortgage options. Her attention to detail and proactive communication kept us informed at every step. Whether it was explaining interest rates, negotiating terms, or assisting with paperwork, Kirsty was there for us. Her personalised approach made us feel valued as clients.

Have you seen the outcome you were hoping for?

Thanks to Kirsty’s guidance, we secured a mortgage that aligned perfectly with our goals. The interest rate was competitive, and the terms were favorable. We are now proud homeowners, and we couldn’t be happier with the outcome. Kirsty’s expertise turned our dream into reality.

What could they have done better?

While Kirsty’s overall performance was exceptional, there is always room for growth. Perhaps more frequent updates during certain stages of the process would have eased our anxiety especially during the waiting period where conveyancing solicitors were reviewing our application.

What were the circumstances that caused you to initially look for an adviser?

Wanting to buy a house

How has Kirsty Dudek helped you?

Successfully helping get a mortgage

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage

How has Kirsty Dudek helped you?

She took us through every step of mortgage application and buying a house. Gave us various mortgage options to make a decision on which one suited our needs best.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Residential mortgage

How has Kirsty Dudek helped you?

She and her team dealt my mortgage professionally and also providing me 24/7 support.

Have you seen the outcome you were hoping for?

Yes excellent

What could they have done better?

Nothing to improve

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage to move my current property to a buy-to-let

How has Kirsty Dudek helped you?

I recently had the pleasure of working with Kirsty to secure a mortgage for a property, and I must say, their service was nothing short of exceptional. From start to finish, they exhibited a level of knowledge and dedication that truly set them apart. One of the most impressive aspects of working with Kirsty at Lavender Mortgages was their unwavering commitment to finding solutions. Despite encountering obstacles along the way, they never gave up. When others said it couldn't be done, they explored alternative options, including the top slicing option, which ultimately made all the difference.

Have you seen the outcome you were hoping for?

I was particularly impressed by their willingness to go above and beyond to ensure success. On one occasion, they spent hours chasing a lender on the phone, determined to push through any barriers in the way. Their persistence paid off, and thanks to their efforts, we were able to secure the mortgage we needed.

What could they have done better?

They are just brilliant - nothing to advise

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Kirsty Dudek helped you?

Helped me through the mortgage process and beyond, taking all the stress out of it for me.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We were looking for a one to one in person with an adviser. We met Kirsty and we found her warm, positive and extremely knowledgeable. Kirsty helped us through the whole process and made it a dream to go through.

How has Kirsty Dudek helped you?

Kirsty Dudek has helped us by being extremely conciencious, diligent and providing all information we needed and asked for. Kirsty was supportive and always positive and energetic in her work and manner.

Have you seen the outcome you were hoping for?

We have the outcome we wanted and without Kirsty, we would have struggled and fallen at the first hurdle ! We are extremely happy with Kirsty's performance and cannot sing her praises loud enough.

What could they have done better?

There is nothing more Kirsty could have done for us, Kirsty was always on the end of the phone to answer all my stupid questions and put our minds at ease all the way through the process. We found ourselves in expert hands and the whole process was made as easy as it could have been. We are truly thankful and extremely pleased with the way Kirsty handled our case.

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Kirsty Dudek helped you?

Thorough advice given to us in clearly explained terms.

Have you seen the outcome you were hoping for?

Yes Kirsty was brilliantly efficient we have our home and all our insurances needed.

What were the circumstances that caused you to initially look for an adviser?

First time buying a house

How has Kirsty Dudek helped you?

She was able to get me the best rate at the time, and assisted me in buying a house for the first time

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Divorce forced sale of house and new mortgage

How has Kirsty Dudek helped you?

Mortgage, life insurance. I have 100% confidence in Kirsty’s advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to start the process of buying our first home together.

How has Kirsty Dudek helped you?

Kirsty helped us set up multiple insurances and gain our mortgage to purchase our first home. She has given us the knowledge also that came with each step of that process to make sure we both understood everything required.

Have you seen the outcome you were hoping for?

Yes, ultimately we are both first time homeowners thanks to Kirsty and her team.

What could they have done better?

I do not believe there is anything that could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Myself and boyfriend looking to buy our first home.

How has Kirsty Dudek helped you?

Kirsty was amazing from start to finish. Very helpful and professional and made sure she answered any questions we had very quickly. Kirsty made the experience of buying our first home so easy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Kirsty Dudek helped you?

Assisting us both with getting a mortgage and understanding the processes of buying a home. But more importantly she was there whenever we needed anything and had any questions about anything.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Absolutely nothing the whole team is perfect.

What were the circumstances that caused you to initially look for an adviser?

We met Kirsty 10 years ago during the purchase of our first home together and ever since we never thought of using another broker. We moved 3 times since then and remortgaged few times, all through Kirsty.

How has Kirsty Dudek helped you?

One of our moves was very stressful but having Kirsty in our corner felt safe knowing that someone is truly on your side and is looking after your interests from the initial contact until the last moment of your journey.

Have you seen the outcome you were hoping for?

Kirsty is absolutely phenomenal in looking after her customers, with 100% commitment to provide you with the best option available for your personal circumstance.

What could they have done better?

There is absolutely nothing she can do better, as she has always been fantastic

What were the circumstances that caused you to initially look for an adviser?

Mortgage inquiry and processing

How has Kirsty Dudek helped you?

With everything.. First time buyer and she helped us through the whole journey, if not for her advices, we would have been so lost in the process.

Have you seen the outcome you were hoping for?

Yes, now we have our dream house.

What could they have done better?

They’re absolutely amazing

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase a new property

How has Kirsty Dudek helped you?

She supported us all the way through the process of accepting a mortgage, she as gave advice when we came across a couple of trick situations

Have you seen the outcome you were hoping for?

yes

What could they have done better?

I'm very happy to say this, Kirsty done everything we asked from her and more

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Kirsty Dudek helped you?

Good advice from start to finish

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our very first family home

How has Kirsty Dudek helped you?

Kirsty was absolutely phenomenal! Throughout all the people I have dealt with whilst purchasing the house, she is 100% the stand out for me. The advice was superb, this was then matched with an incredible knowledge base and friendliness was the perfect combination. I felt extremely daunted when looking to buy our first home for my family, Kirsty immediately put me at ease throughout the entire process. I have already recommended her to numerous people, including my best friend, who has also now bought his first home with Kirsty’s help.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

Kirsty was my mortgage broker and advised me on the process.

How has Kirsty Dudek helped you?

Kirsty helped me find a mortgage and complete my house purchase.

Have you seen the outcome you were hoping for?

I've bought a house thanks to the mortgage Kirsty helped me acquire.

What were the circumstances that caused you to initially look for an adviser?

We initially used Kirsty to buy our first home, and have had to remortgage since. Our other friends had used Kirsty before and recommended her, they couldn’t praise her enough. We decided to go with Kirsty from their review. and we’re so glad we did

How has Kirsty Dudek helped you?

Kirsty helped us get our first mortgage and recently helped us remortgage when the % rates had gone up. We’ve been really stung, but Kirsty has done everything she can to find us the best deals and keep the % down for us. We have altered things where we can, and although our payments now aren’t ideal, they could have been much worse if Kirsty and her team weren’t on it.

Have you seen the outcome you were hoping for?

We’ve had the best outcome, from a not so great situation.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Getting a remortgage.

How has Kirsty Dudek helped you?

Always on hand, great advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Was needing to get a mortgage sorted at a short notice!

How has Kirsty Dudek helped you?

She helped me every step of the way!

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Everything was great!

What were the circumstances that caused you to initially look for an adviser?

Was recommended by our Estate Agent

How has Kirsty Dudek helped you?

Helping us find the best rates for our mortgage and making our whole moving experience pleasurable

Have you seen the outcome you were hoping for?

Yes, the whole process was stress free and we were guided by Kirsty and her team through the whole process

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Looking to buy my first house and was having issues finding a mortgage advisor and was recommended Lavender Mortgages by my friend who had recently used them

How has Kirsty Dudek helped you?

As above

Have you seen the outcome you were hoping for?

Yes, we got a decent mortgage deal and they were able to give advice through all thr process and keep us informed on what was happening.

What could they have done better?

Not sure they could have done anything better

What were the circumstances that caused you to initially look for an adviser?

Arranging a remortgage

How has Kirsty Dudek helped you?

Guided us in the right direction to choose a deal that was right for us

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Moving house

How is Kirsty helping you?

Helped us with a particularly tricky mortgage and worked around our timings and arranged our meetings for weekends or evenings.

Have you seen the outcome you were hoping for?

Yes

What could they be doing better?

None

What were the circumstances that caused you to initially look for an adviser?

Requiring mortgages for Buy-to-Let properties.

How has Kirsty Dudek helped you?

Kirsty has access to a range of mortgages and was able to suggest options which best suited my needs. These mortgages were successfully completed. Kirsty has also helped with re-mortgages over the years.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

...

What were the circumstances that caused you to initially look for an adviser?

I was buying a house and would like to find a mortgage

How is Kirsty helping you?

She was too helpful

Have you seen the outcome you were hoping for?

Yes.

What could they be doing better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needing a mortgage

How has Kirsty Dudek helped you?

Kirsty found a great offer for me, communicated clearly and helpfully throughout and made a stressful process perfectly easy

Have you seen the outcome you were hoping for?

Better than I was hoping for - Kirsty and her team were amazing throughout

What could they have done better?

Nothing. No areas for improvement!

What were the circumstances that caused you to initially look for an adviser?

I was moving house and needed advice on a mortgage

How has Kirsty Dudek helped you?

Kirsty went above and beyond to help the whole process, starting at looking what mortgage I could afford, the whole mortgage process and chasing solicitors. Then found my life insurance as well. She was very professional and friendly and explained in detail everything

Have you seen the outcome you were hoping for?

Yeah I had a fantastic outcome

What could they have done better?

Nothing it was an excellent service

What were the circumstances that caused you to initially look for an adviser?

Buying our 1st home

How has Kirsty Dudek helped you?

By always being passionate and caring getting is the best deal Always at the end of the phone

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

They excelled in everything

What were the circumstances that caused you to initially look for an adviser?

Our 5 year fixed term was coming to an end, and as a freelancer I was concerned about my ability to find a mortgage where the monthly payments were roughly the same as the previous 5 years.

How is Kirsty helping you?

Being friendly, very communicative, making sure we understand every step of the process, and getting us a great deal.

Have you seen the outcome you were hoping for?

Yes, we found another deal with minimal increase for the next 5 years.

What could they be doing better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Buying a house and seeking house and life insurance.

How is Kirsty helping you?

She provided a face to face meeting to discuss all options with thorough explanation. She helped to find us affordable options that suited us personally.

Have you seen the outcome you were hoping for?

Yes

What could they be doing better?

Nothing was at fault.