Stewart Douglas

What were the circumstances that caused you to initially look for an adviser?

We were looking to move property, and required a competitive mortgage rate, especially in light of the market turbulence.

How has Stewart Douglas helped you?

Stewart was recommended by our financial advisor, and helped identify a range of mortgages that suited our purpose, helping us to overcome various hurdles (rejected mortgage application due to valuation survey, loan amount, etc.) and keeping us confident throughout the process.

Have you seen the outcome you were hoping for?

Yes, we secured the mortgage we needed to move into the property we had our hearts set on.

What could they have done better?

I have no complaints about their work - any issues we had were out of their hands.

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Stewart Douglas helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and needed a mortgage

How has Stewart Douglas helped you?

He helped us with initial mortgage and remortgaging

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, everything is done to the highest standard.

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage with a short term given my age. I could not have found affordable options on my own.

How has Stewart Douglas helped you?

Stewart took the time to understand my circumstances, then found options for me that enabled me to achieve my goals. He also explained the need for mortgage protection and again helped me to find a suitable product. I'm now renogotiating after the initial fixed term and again his advice has been helpful and prompt.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can't think of anything.

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy a home after renting for sometime in London and built up enough of a deposit

How has Stewart Douglas helped you?

Stewart is very knowledgable and hlep us work out our budget before getting us a good rate when we found a place to purchase. He was very patient when one of our offers fell through and we had to start the process again.

Have you seen the outcome you were hoping for?

so far, yes.

What could they have done better?

They could have sent me a complimentary bottle of wine... No seriously, nothing.

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Stewart Douglas helped you?

Get on the property ladder

Have you seen the outcome you were hoping for?

Absolutely. New house

What could they have done better?

No major issue

What were the circumstances that caused you to initially look for an adviser?

I own my own small business and I needed a specialist mortgage

How has Stewart Douglas helped you?

Get a mortgage and re-mortgage, also provided invaluable ad hoc advice when I was considering buying an adjacent property

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Ease of navigating the mortgage landscape.

How has Stewart Douglas helped you?

Stewart has been very informative, easy to communicate with an always responded to the questions we raised.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much, this is my first mortgage and have been pleased along the way.

Please provide a brief comment about your experience with Stewart

Stewart was fast and effective. Economic with time and knowledgeable. His estimates for what we would be able to do were correct and much more ambitious than previous advice we had taken.

What were the circumstances that caused you to initially look for an adviser?

BTL Mortgage

How has Stewart Douglas helped you?

Found the best deal available. Active follow-up of the process and kept me informed and up-to-date throughout the entire process.

Have you seen the outcome you were hoping for?

Very much so and very pleased

What could they have done better?

Keep up the good work

What were the circumstances that caused you to initially look for an adviser?

Mortgage agreement

How has Stewart Douglas helped you?

Stewart was exceptional in discussing with me all the potentials options for the mortgage and answering questions in a detailed way, which was essential for me as for a first time buyer

Have you seen the outcome you were hoping for?

Yes, very happy with the offer I have received and the guidance throughout the process. Stewart has also offered his advice and directed me to the right people on other matters, e.g. insurance, contracts which was very helpful

What were the circumstances that caused you to initially look for an adviser?

Needed a new mortgage

How has Stewart Douglas helped you?

Twice now he has helped us to find the best mortgage we could afford. His recommendations have turned out to be spot on. He's really well informed and works so hard to get the best possible deal. He honestly cares about his clients.

Have you seen the outcome you were hoping for?

Yes, we got a great deal for 5 years and just secured another one thanks to Stewart.

What could they have done better?

Nothing, honestly he offers such a great service, he's always helpful and friendly and really knows his stuff!

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Stewart Douglas helped you?

Finding the best mortgage for my conditions.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage broker

How has Stewart Douglas helped you?

Helped me obtain a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nope. Perfect

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Stewart Douglas helped you?

Found the best deal and made it easy to understand

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage for house purchase

How has Stewart Douglas helped you?

Listened to our needs and came up with a viable solution that worked for us and generated the funds we required.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all went smoothly

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Stewart Douglas helped you?

Obtained my mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We are embarking on a renovation / extension of our house and looking to secure a mortgage to cover the cost of it

How has Stewart Douglas helped you?

Given this was the first time we had taken a mortgage, Stewart helped us navigate the many offers out there and found the very best one for us which suited not only our income but lifestyle

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - he was great at communicating and ensuring we fully understood every step. Would absolutely recommend him to anyone else.

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Stewart Douglas helped you?

Stewart found us a good deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Multiple properties, better to use independent advisor to shop for rates.

How has Stewart Douglas helped you?

Found me the best deal

Have you seen the outcome you were hoping for?

Yes!

What were the circumstances that caused you to initially look for an adviser?

Wanted the best guidance to make the right decision

How has Stewart Douglas helped you?

Provided the best options forward and it was mind-blowing how much we always save anytime we deal with him

Have you seen the outcome you were hoping for?

100% seen the outcome

What could they have done better?

well unless i get a free house, I am sure he has done the very best available.

Please provide a brief comment about your experience with Stewart

Stewart has been friendly, clear and helpful with his communication and effectiveness as our mortgage advisor. We feel valued, and that we received premium service. We will highly recommend him to anyone.

Please provide a brief comment about your experience with Stewart

Stewart is very knowledgable and clearly laid out all our options. He explained every step in the process and was quick to answer all our queries. He helped us move to a much better mortgage with another lender. I can recommend Stewart without any reservations, and will be coming back to him in the future.

What were the circumstances that caused you to initially look for an adviser?

Mortgage assistance

How has Stewart Douglas helped you?

Found me a suitable mortgage.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Needed help with my mortgage options

How has Stewart Douglas helped you?

He contacted multiple mortgage providers based on my situation and found me the best offers

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

They did well.

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise

How has Stewart Douglas helped you?

In obtaining me the best Mortgage catered to my specific needs.

Have you seen the outcome you were hoping for?

Absolutely, Stewart’s services have gone above and beyond my expectations.

What could they have done better?

Absolutely nothing, Stewart and the Team have provided imperious service and advice.

Please provide a brief comment about your experience with Stewart

Very helpful and speedy responses.

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Stewart Douglas helped you?

Arrange a new lender

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking for a refinance mortgage on my property. I was referred to Stewart by my wealth adviser.

How has Stewart Douglas helped you?

Stewart was very helpful. He took me through the options. Helped deliver some savings on my current mortgage and helped me through the refinance process.

Have you seen the outcome you were hoping for?

Yes it was a brilliant outcome for me. It freed up cash for me to help with refurbishing my property and exceeded my expectations as the new mortgage rate was miles better than I expected.

What could they have done better?

He exceeded expectations! On this case there was nothing I could see that he could done better.

What were the circumstances that caused you to initially look for an adviser?

Due to moving house.

How has Stewart Douglas helped you?

He helped secure us the mortgage that best fit us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I couldn’t have asked for more.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage for a house.

How has Stewart Douglas helped you?

Stewart was fantastic, helpful and approachable and always trying to get me the best mortgage deal.

Have you seen the outcome you were hoping for?

Definitely!! I have given his details to my friends for when they apply for a mortgage.

What could they have done better?

Nothing he was fantastic!

What were the circumstances that caused you to initially look for an adviser?

We are buying our first property and contacted Stewart for mortgage advice.

How has Stewart Douglas helped you?

Stewart was really helpful in explaining all the process and giving us the best option for a mortgage.

Have you seen the outcome you were hoping for?

Yes, Stewart was really efficient with all the process and we have received a mortgage offer quickly.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Stewart Douglas helped you?

Stewart always finds a way through even with challenging financial circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We have no complaints

What were the circumstances that caused you to initially look for an adviser?

Understanding my circumstances

How has Stewart Douglas helped you?

Professional service, explanation

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We wanted to get the best mortgage rates possible.

How has Stewart Douglas helped you?

Stewart has arranged two remortgages for us and one porting of our mortgage and an additional mortgage top-up for our new property.

Have you seen the outcome you were hoping for?

Yes, each time, we received excellent products and have had very good rates that suit us.

What could they have done better?

Stewart is an excellent financial advisor; he could not have done anything better. We have already recommended him to a friend and we would not have done this had we not had complete confidence in him. Our friend was also very happy with the service he received.

What were the circumstances that caused you to initially look for an adviser?

Flat purchase

How has Stewart Douglas helped you?

Srtewart helped me in finding the best mortgage on the market.

Have you seen the outcome you were hoping for?

I have seen the outcome I was hoping for.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

My Financial Advisor actually introduced me to Stewart as I was looking for advice on a new Mortgage.

How has Stewart Douglas helped you?

Stewart (and the team) were absolutely outstanding from start to finish. Fantastic advice and support and really took the time to understand my situation and offer products accordingly. I didn’t just feel like another client in the que.

Have you seen the outcome you were hoping for?

Absolutely….within a week!

What could they have done better?

Absolutely nothing. They were truly outstanding.

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Stewart Douglas helped you?

Stewart has been absolutely amazing from start to finish. Proactive communication, knowledgeable and clear advice, professional service. He was key in helping me get the best deal and solve an unexpected issue a risen during the conveyancing process. He'd deserve 6 stars

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Stewart Douglas helped you?

He sourced the mortgage product to suit my needs.

Have you seen the outcome you were hoping for?

Yes it was.

What could they have done better?

I'm sure there is always something, but I cant think of anything.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Stewart Douglas helped you?

He negotiated new terms

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing he was very responsive and got us a great deal

Please provide a brief comment about your experience with Stewart

Stewart has been very helpful and honest. He took the hassle away and made the whole process look easy. He got us a mortgage offer for the second time after our first purchase transaction fail through due to legal issues and our offer expired. I am very pleased with his efficient service and I would definitely recommend Stewart to anyone looking for a mortgage. Thanks Stewart for all the support!

Please provide a brief comment about your experience with Stewart

Stewart when above and beyond to secure a mortgage for me. I have tried other brokers who could not raise a mortgage for me but Steward made the impossible possible ! I highly recommend Stewart

Please provide a brief comment about your experience with Stewart

Overall Stewart delivered a professional, smooth and friendly service. He was very thorough and explained every part of the process, responded promptly to queries and requests and made himself available over the phone as much as possible. Very much appreciated his advice and making this first time buying mortgage process simple.

What were the circumstances that caused you to initially look for an adviser?

We are first time buyers, one of whom is self employed and we were also trying to avoid Stamp Duty despite a short timeframe to work with. Not only were we unaware of the processes and looking for guidance, but we were also struggling to navigate the complexities of finding willing lenders for self employed individuals during the pandemic.

How has Stewart Douglas helped you?

After taking his time to understand our current circumstances and needs, Stewart essentially automated the process of obtaining a mortgage offer for us from start to finish. Stewart kept us informed at all stages, taking the time to explain our options and preparing us for the next steps of the application in an incredibly efficient manner. Stewart fought our case when the lenders came back with lower offers than expected - something that we would not have been able to do without his help. Stewart also succesfully helped and advised us on how best to complete the purchase in time to avoid Stamp Duty - something we are incredibly grateful for. In addition to this, Stewart had a brilliant manner. He is incredibly friendly, personable and invests time in his clients to ensure they are fully aware of the process and the steps required to get a mortgage.

Have you seen the outcome you were hoping for?

We couldn't have asked for a better outcome and are so thankful for Stewarts help. He supported us throughout, was always happy to pick up the phone to answer any of our queries, secured us a great mortgage offer when many lenders wouldn't even consider self-employed applications, got us a great interest rate, and also helped us to avoid Stamp Duty costs! Stewart really made what should have been the most complex part of purchasing a property so straightforward and stress-free.

What could they have done better?

There's nothing which Stewart could have done better for us! We would highly recommend Stewart to anyone looking to obtain a mortgage - it was the best decision we made.

Please provide a brief comment about your experience with Stewart

Stewart was amazing to work with. Friendly and considerate. Provided helpful guidance and and supported through our troublesome conveyance with ever changing goalposts. We knew throughout that Stewart would be on hand to make sure we got the right service and were ready at the right time. Everyone from Constantia who we've spoken to (including Richard who helped manage the underwriting) have been great and at very reasonable rates.

This review is a follow-up review from a client who left a review previously.

How has Stewart Douglas helped you since your last review?

A simple check in call to make sure I was happy and everything was ok. It was a joy to know he cared rather than get my business and run away.

What were the circumstances that caused you to initially look for an adviser?

Need a mortgage for first time house purchase

How has Stewart Douglas helped you?

Found a suitable mortgage

Have you seen the outcome you were hoping for?

Yes, got a mortgage I was happy with

What could they have done better?

Honestly, nothing. Everything was vey professional and helpful.

What were the circumstances that caused you to initially look for an adviser?

Re-mortgaging

How has Stewart Douglas helped you?

He provided sound advice in a professional yet friendly manner. Every phone call or email was promptly responded to. He also kept me posted on developments and ensured that my outcome met my circumstances. I am extremely grateful for his help.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - he exceeded my expectations

What were the circumstances that caused you to initially look for an adviser?

Concern that I would have difficulty finding a lender given personal circumstances.

How has Stewart Douglas helped you?

Reassurance, provision of helpful information, finding a competitive and affordable deal, revising it when circumstances changed, recommendations of other service providers related to house purchase, seeing everything through,

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can't think of anything.

What were the circumstances that caused you to initially look for an adviser?

I have worked with Stewart for a number of years, recommending him to my own clients. It was definitely a case of "the proof is in the pudding...!"

How has Stewart Douglas helped you?

Mortgage for my daughter - first time buyer

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing!!

What were the circumstances that caused you to initially look for an adviser?

I was buying a property.

How has Stewart Douglas helped you?

I am a first-time buyer and Stewart was our mortgage advisor. As a first time buyer, a house purchase can be a very stressful experience. Right from the beginning, Stewart was extremely helpful, friendly and professional, which made the whole process easy going. I can say with great confidence that the level of service we received from Stewart and his team was truly exceptional. He was easy to contact and very approachable, always replying promptly and happy to assist with any queries. Ultimately, our mortgage application was successful. I would highly recommend Stewart and his colleagues to anyone seeking financial advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of anything that could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Borrowing against my property

How has Stewart Douglas helped you?

Got me an excellent deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Hugely impressed - no improvements

What were the circumstances that caused you to initially look for an adviser?

Need professional advice

How has Stewart Douglas helped you?

All requests

Have you seen the outcome you were hoping for?

Yes , better than expected.

What were the circumstances that caused you to initially look for an adviser?

uncertainty of terms and conditions

How has Stewart Douglas helped you?

Explaining everything in details, step by step

Have you seen the outcome you were hoping for?

Yes !

What could they have done better?

Already the best !

What were the circumstances that caused you to initially look for an adviser?

remortgaging my house

How has Stewart Douglas helped you?

spoke through options, discussed the pros and cons and quick resolution

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage for a new property

How has Stewart Douglas helped you?

Stewart acted as the mortgage broker and successfully found me the mortgage that I was looking for. He worked closely with me to find out my requirements and tailored his advice accordingly which was brilliant.

Have you seen the outcome you were hoping for?

Better than expected! Stewart was very easy to work with and went above and beyond.

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Stewart Douglas helped you?

Sourced mortgage deals, compared rates, came up with best deal.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Multiple mortgages and wanting to get the best advice on how to port things over

How has Stewart Douglas helped you?

Helped find the best options for us and talked through and explained all the necessary details at a good level of detail. Always available to answer questions that I had as well.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

My previous mortgage advisor stopped trading and Stewart was recommended.

How has Stewart Douglas helped you?

Giving some great options and advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

none

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage advisor and Stewart was referred to me by a family friend.

How has Stewart Douglas helped you?

As a first time buyer I was worried about getting a mortgage and my case was a bit tricky. So I was looking for a mortgage advisor who is professional and confident. Before getting to Stewart I have spoken to many advisor, some of them put up their hands other did not sound confident enough. Stewart exceeded my expectation! The first day when we spoke he sound very professional and gain my confidence that he will be able to deal with my case and give me best advise. Through out the time I have dealt with him he was outstanding on communication and kept me updated all the time.

Have you seen the outcome you were hoping for?

Yes. He got my mortgage within weeks. And went an extra mile to help me with my query and expedite the process to move things quicker.

What were the circumstances that caused you to initially look for an adviser?

Mortgage and investment purposes

How has Stewart Douglas helped you?

Giving me a few good options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing regarding my situation.

What were the circumstances that caused you to initially look for an adviser?

I needed to re-mortgage my rental properties to purchase another property

How has Stewart Douglas helped you?

He helped me re-mortgage 3 of my rented properties

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he was extremely helpful and explained everything in a way which I was able to understand

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Stewart Douglas helped you?

Amazing

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We are in the process of purchasing a property and were looking for a reliable financial adviser.

How has Stewart Douglas helped you?

Stewart provided clear and professional advice throughout to ensure we understood the process and financial responsibility of obtaining a mortgage. He also regularly updated us, worked promptly, and made time to clarify any queries we had. He was very efficient and thorough in how he handled our situation, which helped make it a smooth process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, we are very satisfied with his service.

What were the circumstances that caused you to initially look for an adviser?

To assist with my re-mortgage as I was looking to release equity

How has Stewart Douglas helped you?

Researched and advised on the best available rates and mortgage ‘fit’ for my circumstances and followed up with numerous updates and assisting with the legal process to ensure we completed quickly as time was of the essence

Have you seen the outcome you were hoping for?

Yes absolutely, extremely pleased with the outcome!

What were the circumstances that caused you to initially look for an adviser?

Mortgage conference

How has Stewart Douglas helped you?

Sorted all my needs in one easy swoop

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Uploading of documents

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage advisor to help me with obtaining a mortgage for my first-time house purchase

How has Stewart Douglas helped you?

Found me the best possible option at the time and provided advice at every stage of the process.

Have you seen the outcome you were hoping for?

Yes, I'm writing this from my new house and I'm very happy with the services Stewart provided

What were the circumstances that caused you to initially look for an adviser?

I required a mortgage for a new home.

How has Stewart Douglas helped you?

He provided a solution when the possibility appeared slim.

Have you seen the outcome you were hoping for?

Yes. We have a successful mortgage offer.

What could they have done better?

n/a.

What were the circumstances that caused you to initially look for an adviser?

My mortgage term had ended and I wanted to fix my rate again

How has Stewart Douglas helped you?

He looked into all of my options with different lenders and helped me to figure out what my best, most affordable option was

Have you seen the outcome you were hoping for?

Yes, I’m now in a new fixed rate and I’m really happy with the amount I’m paying and the lender I’m with

What could they have done better?

Nothing. Stewart was really helpful, professional, friendly and knowledgeable. He managed to get me exactly what I wanted in good time without any problems

What were the circumstances that caused you to initially look for an adviser?

Buying a flat (Buy to Let) twice and a few remortgages

How has Stewart Douglas helped you?

Stewart was great from the start. He gave lots of useful advice and him and his team are very efficient, I don't need to worry about the entire process. They also chase up my solicitor and keep the process going.

Have you seen the outcome you were hoping for?

Yes, definitely. He comes out with very good mortgages which are great value for money. Also, he seems to be able to keep track of my properties even though I can't.

What could they have done better?

Stewart is great. I don't think I can think of any way he could do better.

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Stewart Douglas helped you?

Arranged mortgage promptly. Sorted all paperwork. We were not straightforward with regards to payslips etc.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing, he was very very efficient

What were the circumstances that caused you to initially look for an adviser?

Remortgaging of existing property

How has Stewart Douglas helped you?

Stewart advised of my options and available products that suited my circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of

What were the circumstances that caused you to initially look for an adviser?

Required a buy to let remortgage.

How has Stewart Douglas helped you?

Stewart carefully noted down my requirements. There were many factors he needed to consider as it wasn't a clear cut case. He was able to source a lender and came back to me a timely fashion.

Have you seen the outcome you were hoping for?

Stewart updated me throughout the whole process. He has alot of knowledge about each lender requirements so is able to act quickly and dilengtly when faced with queries. All went well in the end and achieved the result required.

What could they have done better?

I seriously cannot think what more he could have done. He always goes above and beyond.

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Stewart Douglas helped you?

He advised on a new arrangement

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

It was my first time applying for a mortgage

How has Stewart Douglas helped you?

It was my first time applying for a mortgage and Stewart took me through the entire process step by step, he broke everything down for me, he was clear and concise and as a first time buyer I was able to understand every stage of the process with clarity. Stewart made sure that he exhausted every possible avenue before finding me the best rate, he's extremely trustworthy and approachable and I have already recommended him to others.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Stewart was fantastic, I felt totally at ease working with him and have no constructive suggestions.

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy a property and already being a client of SJP, Stewart came highly recommended.

How has Stewart Douglas helped you?

Stewart was absolutely fantastic at explaining how mortgages work in terms of what I was looking for. His knowledge and advice was exemplary. We built up rapport and good relationship very quickly. Stewart has a very easy manner and it was a pleasure chatting with him.

Have you seen the outcome you were hoping for?

Yes, I got my mortgage through fairly quickly and the process from start to finish didn't take too long at all.

What could they have done better?

There was nothing that Stewart nor his assistant Kate could have done any better. They were both absolutely fantastic at speaking with my lender on a regular basis to provide timely updates to me.

Please provide a brief comment about your experience with Stewart

Very professional, fast service.