George Self

What were the circumstances that caused you to initially look for an adviser?

I was purchasing a property

How has George Self helped you?

They assisted with my mortgage and insurance for the property.

Have you seen the outcome you were hoping for?

Above and beyond. Always available to answer any questions and come back promptly.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has George Self helped you?

Assessed our current situation Researched mortgages available Advised a product best suited to our needs Recommended solicitor Talked us through the process in simple a d understandable language Was quick to respond to our queries

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Totally satisfied with the efficient professional and friendly service

What were the circumstances that caused you to initially look for an adviser?

Buying a new house

How has George Self helped you?

Helped to obtain a mortgage. George understands my situation and background and was able to provide the best advise that worked for me.

Have you seen the outcome you were hoping for?

Yes absolutely. Can’t thank George and team enough

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

The purchase of a house and the best way to raise the equity and identify a mortgage advisor, to buy the house.

How has George Self helped you?

George calculated and organized everything and also chased the mortgage lenders for me on a nearly daily basis. I cannot thank him enough. Without him I would have undoubtedly lost the house.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Absolutely nothing and I genuinely mean that. Absolutely outstanding service!

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage on rental property.

How has George Self helped you?

Found the best deal available.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

My mortgages & my personal insurance were coming to an end & I couldn't find any suitable broker to assist me. I was recommended to George by someone else.

How has George Self helped you?

He was able to sit with me & show me all the Good deals that are available for my mortgage as well as my insurance policy.

Have you seen the outcome you were hoping for?

Yes 100% & I am so happy that I could find a broker who is very caring & putting the Clients/customers interest first with very minimal fees!

What could they have done better?

I cant see anything that he could have done better as he has always delivered what I was looking for & saving me money along the way.

What were the circumstances that caused you to initially look for an adviser?

I was looking for help remortgaging my house.

How has George Self helped you?

George, listened to my needs and found me a mortgage with a provider I trusted.

Have you seen the outcome you were hoping for?

Yes he has since secured competitive fixed rates with the same provider for me.

What could they have done better?

I could not fault his advice.

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage renewal

How has George Self helped you?

George helped us to get our mortgage renewal through with no issues at all. Quotation was fairly accurate also.

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome

What could they have done better?

None

What were the circumstances that caused you to initially look for an adviser?

I have been a client of George and previously his father Nick Self for many years, durign which time they have faciliated multiple mortgages on several different properties. They have always provided expert advice, in a timely fashion and with a personable manner.

How has George Self helped you?

Recently arranged a mortgage product switch

Have you seen the outcome you were hoping for?

absolutely, each and every time that we have ake them for help, advice and support.

What could they have done better?

George Self provides the service that I want and need. There is nothing further that I could realistically ask or expect.

What were the circumstances that caused you to initially look for an adviser?

Needed help restructuring my mortgages

How has George Self helped you?

He helped me with a complex brief

Have you seen the outcome you were hoping for?

Perfect result

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving my Mortgage to another providor

How has George Self helped you?

George helped every step of the way and in these times of difficulties where some banks are demanding ESW1 forms, he made sure we found a suitable mortgage providor that had reasonable requests reguarding cladding

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Absolutely nothing!

What were the circumstances that caused you to initially look for an adviser?

I needed expert advice on a remortgage, in order to release equity for home improvements

How has George Self helped you?

George guided me through each step of the way, explored numerous different options for me and found exactly what I was looking for with the remortgage. He then found some excellent life cover options for me, too.

Have you seen the outcome you were hoping for?

Yes - 100%

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I wanted to buy a new house without needing to sell my existing mouse straight away and was looking for a loan structure which could do that.

How has George Self helped you?

George found a structure which allowed me to remortgage my existing house and release enough equity to take out a second mortgage on my new house, keeping my borrowing level and monthly outgoings acceptable to the lenders.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of anything he could have done better - George found a solution to a problem; he did not just propose the same old product but understood what i wanted to do and found away to do it. He then followed up and supported through the process and made sure things worked as smoothly as they could.

What were the circumstances that caused you to initially look for an adviser?

I wanted to buy a house 2 years ago and my circumstances were quite complex so I needed help in working out what I could borrow and what would be the best deal for me.

How has George Self helped you?

George advised on my options for the mortgage and conveyancing and helped by trouble shooting along the way eg with legal delays. Recently I remortgaged and George dealt with that too and again explained everything on clear terms, and was efficient in finding out different options when he said he would

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and updating our protection and personal cover

How has George Self helped you?

found an amazing deal and was with us every step of the way to offer help and advice.

Have you seen the outcome you were hoping for?

yes. Highly recommend George!

What could they have done better?

nothing, he was great at finding the best deals and giving solid advice.

What were the circumstances that caused you to initially look for an adviser?

needed a small mortgage to buy another house.found a broker

How has George Self helped you?

found a lender with an excellent interest rate, and suitable repayment plan.

Have you seen the outcome you were hoping for?

Yes, very pleased.

What could they have done better?

nothing as I,m aware.

What were the circumstances that caused you to initially look for an adviser?

Need a mortgage

How has George Self helped you?

Advised and found a suitable mortgage.

Have you seen the outcome you were hoping for?

Absolutely yes.

What could they have done better?

Nothing. Everything that could have been done was done.

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage to borrow some equity to build our extension

How has George Self helped you?

Considering my poor credit history due to a default George still managed to find us a mortgage at a brilliant low interest rate and with a main stream lender which we thought would be very difficult.

Have you seen the outcome you were hoping for?

Yes we achieved the outcome we hoped for.

What could they have done better?

I can't think of any improvement as we were kept up to date with any developments on our application and George was always available on the phone for any questions we had and all were dealt with promptly.

What were the circumstances that caused you to initially look for an adviser?

More funding options

How has George Self helped you?

Good mortgage rate and product to suit our requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all good

What were the circumstances that caused you to initially look for an adviser?

We needed to move have been on an interest only mortgage for years... and we were also no both self employed so wasn't sure where to start on our own.

How has George Self helped you?

George talked us through exactly what we could expect mortgage wise with our current financial situation, what we could do to help our application and then gave us some carefully selected options that he explained in plain english.

Have you seen the outcome you were hoping for?

Couldn't ask for more, George secured us what we needed on a really great deal... and also we have just re-mortgaged with George after the first deal ran out... and once again he got in contact well in advance to see what we wanted to do and offer some options and advice which we took him up on and he took care of the rest.

What were the circumstances that caused you to initially look for an adviser?

I was seeking to buy a house, and wanted impartial and balanced advice on a mortgage.

How has George Self helped you?

George took me through the whole process, laying out from stat to finish how each product might suit my circumstances. He found a mortgage that suited my needs and situation.

Have you seen the outcome you were hoping for?

Yes, definitely

What could they have done better?

I was very happy with the whole service

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy first home.

How has George Self helped you?

Gave excellent, impartial advice and helped us find the perfect mortgage. We were able to buy a house which we thought it would be impossible to buy. We are forever grateful!

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

Looking for help with finding buy to let mortgages

How has George Self helped you?

He found the products we were looking for at very competitive rates

Have you seen the outcome you were hoping for?

Yes - we have been very happy with all the outcomes and the service that George provided us with

What could they have done better?

We cannot currently think of anything George could have done better

What were the circumstances that caused you to initially look for an adviser?

I first sought George's guidance in 2013 when I was looking for the best mortgage as a first time buyer. I recently sought George's guidance for the best rates when renewing my mortgage and have also discussed home insurance options with him too.

How has George Self helped you?

George has been absolutely fantastic. He has collected the best rates, in depth information and answered all of my questions and queries. He is very reliable, trustworthy and understanding of my situation. George has found the best mortgage rates for me over the years and has offered invaluable guidance.

Have you seen the outcome you were hoping for?

Yes absolutely. George has secured a fixed rate for my mortgage which is far easier for me to maintain that the other rates I had seen in advertisements.

What could they have done better?

I could not have asked for better advice from George.

What were the circumstances that caused you to initially look for an adviser?

Buying our first property

How has George Self helped you?

He secured a morgage for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have no suggestions, they worked hard to meet all our needs in a timely manner and were always at the end of the telephone or email with quick responses.

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first house and George Self had been highly recommended by many close friends.

How has George Self helped you?

He really demystified the whole mortgage process for us, breaking down all the information and paperwork we needed, as well as explaining everything to us in as simple terms as we needed. At times the house buying process was incredibly stressful (due to other people, such as estate agents etc) but George was extremely helpful and supportive whenever there was a crisis. He helped us secure our first mortgage and several more since, as well as the related insurance.

Have you seen the outcome you were hoping for?

Yes, our mortgage rate was great and everything went through smoothly.

What could they have done better?

I couldn’t find fault, the service was excellent.

What were the circumstances that caused you to initially look for an adviser?

New to the market and looking for guidance.

How has George Self helped you?

He helped every step of the way by walking me through options, creating simulations and advising the best products based on the facts and his experience.

Have you seen the outcome you were hoping for?

Yes, i was very happy with the mortgage deal he got me and the building insurance.

What could they have done better?

None that i can think of

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has George Self helped you?

Gave good advice and went above and beyond when helping to arrange my mortgage that had a few issues.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Went above and beyond what I would have expected

What were the circumstances that caused you to initially look for an adviser?

To arrange a new mortgage.

How has George Self helped you?

Gave me lots of advise on various products and was a pleasure to deal with.

Have you seen the outcome you were hoping for?

Yes my mortgage is in place and insurance both life and household are ready for when I exchange contracts.

What were the circumstances that caused you to initially look for an adviser?

We were looking for advice regarding mortgages, as me and my partner were looking to buy our first home.

How has George Self helped you?

George was able to run through the whole process in detail - exploring what was available to us, the different options with mortgages and generally illuminating the process of getting a mortgage and everything involved. As first-time buyers, everything felt very daunting and we didn't really know where to start - so George's guidance and advice made the whole process very easy and reassuring.

Have you seen the outcome you were hoping for?

Definitely. George was not only proactive in getting information and relaying it to us, he also was able to act on our behalf when our solicitors were being slow or unresponsive. When it came to advising on insurances, I felt that he listened to what we wanted and our financial constraints, and advised carefully and with great consideration.

What could they have done better?

I really can't fault the service we received from George or Clara, in person and via email. The only suggestion I could possibly make would be whether there is a way to centrally store the documents, as sometimes it's hard to trawl through email conversations to find documents in retrospect. This may not be possible in terms of security, but some sort of central digital store for the main documents might be useful.

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home.

How has George Self helped you?

Found the best mortgage for my new home, offered a great service from initial quotation to completion.

Have you seen the outcome you were hoping for?

Yes - George Self was able to go over and above to ensure that everyone involved in the house exchange and completion was chased and it all happened on time.

What could they have done better?

Absolutely nothing.

What were the circumstances that caused you to initially look for an adviser?

Initially we were looking for a shared ownership mortgage which was proving complicated to source and George was recommended to us. The second time, we were looking to secure 100% of our property and had a pretty bad offer from our current provided so engaged George again to source a better deal.

How has George Self helped you?

Both times we have used George he has identified several mortgage options. On the second occasion he secured us terms that will save us tens of thousands of pounds compared to what we had been initially offered. He also followed up directly to push the mortgage provider when time was tight and they had made a few mistakes.

Have you seen the outcome you were hoping for?

Very much so. We have a mortgage for 23 years instead of 35 and at a significant.y better rate.

What were the circumstances that caused you to initially look for an adviser?

My partner and I are both self-employed and knew that we would need a financial adviser to navigate all the hurdles involved in getting a mortgage.

How has George Self helped you?

George has helped us with all our mortgages over the years. He has always provided good advice and gone above and beyond to secure us the best deals. Everything has been clearly explained and there has been lots of support in dealing with any obstacles.

Have you seen the outcome you were hoping for?

We've always been incredibly happy with George's work and he's always helped us get the mortgage we need. George worked hard to find suitable mortgages for our circumstances and made sure that any problems were solved quickly.

What were the circumstances that caused you to initially look for an adviser?

Help for Buy to Let mortgages. As a mature couple looking to go into buying properties we wanted to be sure and confident we were receiving the right advice/information.

How has George Self helped you?

George Self listened and carefully explained options, he went over things we didn't understand providing us as well with literature we could digest in our own time. As our situation was different from others we still felt very valued customers. George Self always has time for us whenever we call or email.

Have you seen the outcome you were hoping for?

Certainly, we have achieved all that we wanted to with good advice which has lead to us obtaining very good outcomes with our Buy To Let mortgages, something we would never have managed on our own.

What could they have done better?

Honestly I cannot think of anything George Self could do better. He was always there for us. He appreciates everyone is individual with different circumstances , some of us are small investors we are not among the bigger investors, however, I know we are treated equally.

What were the circumstances that caused you to initially look for an adviser?

I got recommend to George by a family friend as I was in need of a mortgage.

How has George Self helped you?

He found us the best mortgage that we could get. He also helped us massively as it was our first time buying a property and we had no idea what we were doing. He was able to give us great advice throughout the whole process and made sure that things went smoothly.

Have you seen the outcome you were hoping for?

Defiantly we are very happy.

What could they have done better?

I do not believe George could have done anymore to help us. We are very grateful.

What were the circumstances that caused you to initially look for an adviser?

We were buying our first home and needed advice on finding the right mortgage.

How has George Self helped you?

He provided us with advice throughout the buying process as well as finding us the best mortgage and completing our application for that. On top of that, he provided us with a lot of support and knowledge on the buying process which was necessary considering this was the first time we had done this, and we were feeling quite overwhelmed by the process. George was extremely efficient, great at communicating and was always available for a chat when we were unsure about anything in regards to our house purchase. He made a lot of time for us over and above finding a suitable mortgage deal.

Have you seen the outcome you were hoping for?

Yes, we secured the house we wanted and got a great mortgage rate.

What could they have done better?

nothing - he was great!

What were the circumstances that caused you to initially look for an adviser?

I wanted to make sure I was getting the best deal possible for my circumstances.

How has George Self helped you?

I have used George many times for Mortgages and Insurance work and I have always been delighted with his advice and the efficiency with which he and his team works.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Requiring mortgage for a new house purchase.

How has George Self helped you?

George selected a suitable mortgage and arranged it for us as well as recommending life cover and building/contents insurance.

Have you seen the outcome you were hoping for?

Yes, we are very satisfied.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were in market looking for re-mortgage options and with certain constraints information we were getting was very limited.

How has George Self helped you?

Was very professional and helpful throughout the process to completion (and after). Kept us well informed of various options available in market and provide transparent information on props and cons, giving us enough data points to take information decisions.

Have you seen the outcome you were hoping for?

Absolutely - very happy!.

What were the circumstances that caused you to initially look for an adviser?

Releasing equity in buy to let properties.

How has George Self helped you?

New mortgages on existing BTL portfolio and in addition to this I also asked him to arrange my nw residential mortgage.

Have you seen the outcome you were hoping for?

Yes. Very happy with advice and products recommended, all options on mortgages were fulfilled.

What could they have done better?

Nothing. The advice received was spot on.

What were the circumstances that caused you to initially look for an adviser?

Looking for help remortgaging a couple of properties as low interest fixed terms were coming due.

How has George Self helped you?

George clearly understood what I was trying to achieve with my refinancing and provided very adequate solutions for both properties. He handled the application process to ensure it ran very smoothly and I had mortgage offers well ahead of schedule.

Have you seen the outcome you were hoping for?

I was very happy with the advice received and the new products I now have.