Joanne Gott

What were the circumstances that caused you to initially look for an adviser?

My wife taking early retirement and how best to use pension income and lump sum

How has Joanne Gott helped you?

Joanne has advised and helped us decide which ways we can invest our savings so that our attitudes to risk are best represented.

Have you seen the outcome you were hoping for?

Yes, Joanne has given us excellent advice and we are happy with the choices we have made.

What could they have done better?

Nothing that comes to mind.

What were the circumstances that caused you to initially look for an adviser?

I had decided to retire and was looking for advice on how best to take/invest my occupational pension funds. In particular I was unsure about how much of my pension to take as a lump sum versus monthly income, and how best to invest a lump sum. My husband I also had some savings that we envisaged could be better invested. Having never sought financial advice before, I chose Joanne because my parents-in-law had experienced a good and trusted relationship with her over several years.

How has Joanne Gott helped you?

My husband and I were making decisions jointly and we had several meetings with Joanne. First, she helped us to think through the broader context of the financial decisions I was making, such as our broader life plans and attitude to financial risk. Using a pension forecast from my current employer, along with a smaller historical pension pot, plus knowledge of our existing savings and my forecast State Pension (I was retiring a little early), she then guided us through different financial scenarios which allowed us to take a decision on the balance between taking my occupational pension as a lump sum vs monthly pension income. Regarding the lump sum element, along with savings we were interested to invest longer-term, she then advised us on where to invest these funds, explaining clearly her reasoning. We wanted to retain some of our savings for work on our home and Joanne emailed us some general advice around instant access-type savings and specific suggestions to think about.

Have you seen the outcome you were hoping for?

It’s early days in terms of results from our investment portfolio with Joanne, but the process she carefully guided us through means that we feel confident about the trust we have placed in her professional judgement and the decisions we have made as a result.

What were the circumstances that caused you to initially look for an adviser?

Dissatisfaction with previous adviser Need to invest large pension lump sum and review and improve current investments

How has Joanne Gott helped you?

Given sound advice

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Nothing at present

What were the circumstances that caused you to initially look for an adviser?

I needed independent financial advice while going through a divorce and I needed to secure a mortgage in just my name.

How has Joanne Gott helped you?

Joanne was there every step of the way. She was extremely patient. She gave very straightforward advice. Joanne and her team were at the end of the phone whenever I needed them. They were all very friendly and helpful.

Have you seen the outcome you were hoping for?

Yes and more.

Please provide a brief comment about your experience with Joanne

Prompt reply

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage on current home.

How has Joanne Gott helped you?

She gave us lots of useful advice and helped us to remortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all.

What were the circumstances that caused you to initially look for an adviser?

Mortgage rates and no disposable income

How has Joanne Gott helped you?

Significantly

Have you seen the outcome you were hoping for?

Yes we have and excited to have some more spare money each month as it has been a struggle the last 6 months

What could they have done better?

Nothing

Please provide a brief comment about your experience with Joanne

Excellent first meeting. Joanne established what I want to achieve and we discussed the plans I would like to make going forward. Now waiting for a further meeting with a written summary and a way forward. Found the meeting very informative and comfortable.

What were the circumstances that caused you to initially look for an adviser?

I used Joanne initially as a mortgage advisor and as she was so efficient I used her to re invest my pension

How has Joanne Gott helped you?

Joanne found us a mortgage that we were very happy with the terms of the mortgage etc. she explained and found the right product fir me fir my investment

Have you seen the outcome you were hoping for?

Very much so

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers and needed help getting a mortgage

How has Joanne Gott helped you?

Joanne and the team helped us secure a mortgage at a good rate and were always quick to respond to any queries we had.

Have you seen the outcome you were hoping for?

Yes we are now settled in our new home.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Joanne Gott helped you?

Joanne provided very prompt and professional advice, support and service. Certain banks were not offering a re mortgage due to claiming Seiss grants and one bank instantly declined a re mortgage due to a recent monthly sim only deal I had set up. Joanne and Cassie both acted swiftly and within a matter of weeks I had my desired outcome. For me it was a tense and stressful time. I am very grateful for their service andI highly recommend Joanne, Cassie and the company.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Separation from husband

How has Joanne Gott helped you?

Joanne gave me an impartial view of my financial options which helped me work out how much of a mortgage I could afford. Joanne also helped me get the best critical illness and life insurance policy which suited my needs and was within my budget. Joanne has always seen or emailed or phoned me in a timely manner.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Please provide a brief comment about your experience with Joanne

Joanne was very helpful and sensitive to our individual circumstances putting us at ease and providing the information we needed.

What were the circumstances that caused you to initially look for an adviser?

Separating my joint mortgage from my brother and looking for a new one.

How has Joanne Gott helped you?

Guiding me through the mortgage procurement procedure, finding a mortgage, finding building insurance, and assisting in chasing the solicitors.

Have you seen the outcome you were hoping for?

Yes 100%.

What could they have done better?

Nothing. They provided an excellent service and were always happy to head.

What were the circumstances that caused you to initially look for an adviser?

When I looked to purchase my first home I was very unclear on how the process of mortgages worked and how to select the best deal for me. I was recommended by a friend that they had used Joanne Gott Associates and that it had made the process easy and efficient.

How has Joanne Gott helped you?

Joanne helped by managing the whole mortgage process from start to finish. This involved advising on the the best mortgage deal to fit my current circumstances, carrying out the technicalities of the application process on my behalf, liaising with the solicitors and keeping me informed of how the mortgage is progressing throughout (all the way to completion).

Have you seen the outcome you were hoping for?

Always, I have used Joanne Gott for a mortgage and 2 subsequent re-mortgages; and have always been impressed. The outcome was achieved every time and the process easy to follow and stress free.

What could they have done better?

I cant suggest any thing here.

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

Joanne has continued to keep me aware of my pension assets and has explored combining small pension savings with my primary pension assets.

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

Joanne continues to meet with me a couple of times a year to review my savings. My investments have done very well.

What were the circumstances that caused you to initially look for an adviser?

We needed to sort out our finances very quickly when an opportunity came quite out of the blue to buy a neighbouring property.

How has Joanne Gott helped you?

Joanne found us two buy to let mortgages meaning that we didn't have to cash in our investments/pensions to make the purchase

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

We are both really pleased with the advice from Joanne and the security of our investments

What were the circumstances that caused you to initially look for an adviser?

Buying my first house.

How has Joanne Gott helped you?

Joanne helped me get a good deal for my mortgage. Joanne presented to me my options and took the time to help me understand the pros and cons of each offer. Joanne helped cut through all the jargon.

Have you seen the outcome you were hoping for?

Yes, I got a mortgage deal I was content with. When it came to renewing, I again sought Joanne's help and was content with the outcome.

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

Joanne keeps in touch and always prompts us when our mortgage deal is due or on any pension updates. We receive regular information by post relating to the health of my husbands pension and also our Life Insurance cover.

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first and subsequent homes initially, Joanne continues to offer long term financial advice and support.

How has Joanne Gott helped you?

Joanne's advice is invaluable. She is thorough, professional and we trust her advice implicitly.

Have you seen the outcome you were hoping for?

Joanne has always surpassed my expectations securing us mortgages and products we would never have been able to independently.

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

Joanne and Cassie have always been there to help me whatever my needs. They've gone above and beyond for me, so I highly recommend using Joanne Gott Associates.

This review is a follow-up review from a client who left a review previously.

How has Joanne Gott helped you since your last review?

Yes

What were the circumstances that caused you to initially look for an adviser?

Needing advice on mortgages

How has Joanne Gott helped you?

Joanne is very helpful offering a fantastic service, she sourced mortgages for myself and my son

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing you get 100 percent nothing is too much bother

What were the circumstances that caused you to initially look for an adviser?

Financial advice, mortgages and protection.

How has Joanne Gott helped you?

Joanne has found several mortgages for me now. She has also found me protection on them too. She has also set up my personal pension.

Have you seen the outcome you were hoping for?

Yes. Everything ran very smoothly and they were there every step of the way.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

We purchased a new house and remortgaged our existing property for the purpose of letting it.

How has Joanne Gott helped you?

Joanne organised both mortgages and updated our life assurance for the new mortgage amount.

Have you seen the outcome you were hoping for?

Yes we have successfully moved and have a tenant moving in to our other property soon.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I'm in the process of buying my first home.

How has Joanne Gott helped you?

Joanne walked me through the process and explained everything I needed to know. Both her and Cassie were an ear to many queries, of which there were many being a first time buyer.

Have you seen the outcome you were hoping for?

Yes, I've secured my first home and due to complete soon.

What could they have done better?

I found their service very helpful. I'm not sure what else to ask for.

What were the circumstances that caused you to initially look for an adviser?

Our mortgage deal was coming out of its fixed rate deal and wanted advice on a new deal.

How has Joanne Gott helped you?

She listened to what we needed and was very helpful in the transfer process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Joanne has always helped us in great advice on our finances, pensions, mortgage and life insurance. we feel very she offers an Excellent service.

What were the circumstances that caused you to initially look for an adviser?

Inheritance to invest

How has Joanne Gott helped you?

Pointed us in the right direction

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Joanne Gott helped you?

Joanne Gott and Associates were extremely helpful in explaining our options for a new mortgage and assessing the market to find us the best deal.

Have you seen the outcome you were hoping for?

Yes we were very satisfied with the mortgage option that was suggested to us.

What could they have done better?

Not that we are aware of.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a residential mortgage.

How has Joanne Gott helped you?

Joanne and I went through my options for a residential mortgage and then found a suitable product for me.

Have you seen the outcome you were hoping for?

Yes I have seen the outcome I was hoping for.

What could they have done better?

Nothing, I am very satisfied.

What were the circumstances that caused you to initially look for an adviser?

First time buyer needing mortgage

How has Joanne Gott helped you?

Sorted absolutely everything made it very easy for me to buy my first home

Have you seen the outcome you were hoping for?

Absolutely yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

A buy to let purchase

How has Joanne Gott helped you?

Joanne has helped me for many years with but to let mortgages and remortgaging my house.

Have you seen the outcome you were hoping for?

Absolutely. Joanne is super helpful and always gives excellent advice.

What could they have done better?

Nothing. I couldn’t have asked for more.

What were the circumstances that caused you to initially look for an adviser?

In need of a mortgage.

How has Joanne Gott helped you?

She educated me on the best deal and searched various sources until she secured one for me. I thought it would be impossible with me being a single buyer but Joanne secured a good mortgage deal for me.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing. They went above and beyond!

What were the circumstances that caused you to initially look for an adviser?

I needed advice and assistance in obtaining a mortgage for my first home purchase.

How has Joanne Gott helped you?

Joanne walked me step by step through the process of obtaining a mortgage, without even a hint of irritation as I asked her what were probably very silly questions. She also patiently assisted in pushing the purchase through even when things got tough (through no fault of her own) and it looked like I was gonna lose the property!

Have you seen the outcome you were hoping for?

Yes. I am typing this review from within the property in question and I'm very happy with the result of Joanne and her colleagues' services.

What could they have done better?

Sometimes it was a little difficult to get into contact with Joanne herself, with her colleagues dealing with matters in her stead. I understand that due to these unprecedented times she was probably incredibly busy, but still it would have been nice to be able to deal with Joanne herself more often rather than need to speak with her assistants.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a Holiday Let Mortgage

How has Joanne Gott helped you?

She was able to find the right product at a good rate of interest

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We wanted to add my partner to my mortgage whilst renewing/reviewing the best deals

How has Joanne Gott helped you?

Joanne and her team advised all the way through. We gave them our information and the explained all paperwork accordingly and submitted a lot of it on our behalf

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We needed to get a small mortgage and Joanne Gott came highly recommended to us.

How has Joanne Gott helped you?

Having never had a mortgage before, Joanne gave us excellent advice and she was able to find us a suitable mortgage

Have you seen the outcome you were hoping for?

Absolutely. We got tremendous support and advice from Joanne and her team and we achieved what we set out to do with no fuss or problems

What could they have done better?

As we had a completely positive experience and achieved everything we set out to do I don’t think there was anymore that they could have done

What were the circumstances that caused you to initially look for an adviser?

Needed advice on best rates.

How has Joanne Gott helped you?

Advice on best rates available for my circumstances. And then quickly and efficiently processed application and sorted out my insurance needs as well for the property.

Have you seen the outcome you were hoping for?

Absolutely. Also needed a timely purchase to get in ahead of the stamp duty holiday ending.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

First time buyers.

How has Joanne Gott helped you?

Joanne found us a great mortgage and gave us all the options available to us. She also went through legalities and enabled us to make informed decisions about our mortgage. She also found us great insurance offers.

Have you seen the outcome you were hoping for?

Yes, we now own a house!

What could they have done better?

Nothing, they were great throughout.

What were the circumstances that caused you to initially look for an adviser?

Buying a property on my own with no knowledge

How has Joanne Gott helped you?

Secured a mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Initially it was because we were buying our first house. We have used Joanne every few years since to renew our deals to get better rates. This has included another house move and additional borrowing for an extention. We have been using Joanne for 15 years now and always been pleased with the service.

How has Joanne Gott helped you?

Joanne and her team have got us better mortgage deals when they were needed saving us lots of money over the past 15 years.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really, any issues we have ever had have been caused by solicitors working on behalf of lenders or surveyors etc.

What were the circumstances that caused you to initially look for an adviser?

Some 12 years ago my husband and I were concerned about the low rates of interest we were receiving on our savings and wanted to maximise these for our retirement income. We also wanted to plan for our retirement and sort our pension pots. Joanne's company came highly recommended. She is hard-working, conscientious and completely trustworthy.

How has Joanne Gott helped you?

My husband and I had different views about risk, which Joanne understood and took on board. She helped with our forward planning and the twice-yearly reviews were very helpful. The growth and income on our investments have been impressive.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

I can't think of anything.

Please provide a brief comment about your experience with Joanne

Decided to use an annuity provider.

What were the circumstances that caused you to initially look for an adviser?

My husband died in 2018 and I wasn't happy with the firm looking after our financial affairs. A friend recommended Joanne to me and I met with her in 2019. She was really approachable and helpful. organised and knowledgeable and patient in her explanations

How has Joanne Gott helped you?

We had an Investment portfolio which included Trust Funds which needed sorting, various ISAs maturing at regular intervals and I also received a bequest from a cousin to invest. Joanne explained the advantage of an Investment ISA account and an Investment Plan. She was very professional and prompt in dealing with matters.

Have you seen the outcome you were hoping for?

The latest 6 monthly Reports I have received are amazingly encouraging considering they were for the second half of 2020.

What were the circumstances that caused you to initially look for an adviser?

As we approached retirement, we needed to invest money from pension funds that had accrued over the years. We felt we didn’t have enough knowledge to make these decisions.

How has Joanne Gott helped you?

We explained our circumstances to Joanne , giving her information about the various pension pots. Joanne asked us to complete forms showing our attitude to risk , asked us to think about how much money we would need per month in retirement and gave us advice on investing the various pots and receiving income from drawdown .

Have you seen the outcome you were hoping for?

Yes , we have been very pleased. Joanne has kept us informed and invited us for consultations with her , concerning our investments. Joanne gave us advice on the funds during lockdown, suggesting we draw down less per month which was absolutely the right thing to do.

What could they have done better?

I really can’t think of anything

What were the circumstances that caused you to initially look for an adviser?

About a decade ago, I needed to review my pension savings. Choosing a financial adviser is difficult. There are so many to choose from in the York area. Fortunately a family friend recommended Joanne. And what a great recommendation it has been. With Joanne's guidance, my pensions have grown well, incurred low costs and this year, I have been able to retire early.

How has Joanne Gott helped you?

Initially, Joanne offered pensions saving to suit my risk profile and insurance for my family. Subsequently, I have benefitted from her reviews as I approached my preferred retirement date. This year, Joanne amalgamated my Defined Contribution pensions so that I can commence a drawdown. Joanne's advice, explanations and organisation has enabled me to make these important decisions with both ease and confidence.

Have you seen the outcome you were hoping for?

Most definitely. The growth in my plan values coupled with low financial charges have enabled me to retire at my preferred date.

What could they have done better?

I really can't think of anything!

What were the circumstances that caused you to initially look for an adviser?

Joanne had helped a family member, and they encouraged me to see if she could help me when I was planning my future after a change in circumstances.

How has Joanne Gott helped you?

Joanne has taken the time to understand me and my ambitions. The support and financial advice I have received has enabled me to make some big decisions which have impacted positively on my life going forward. I highly recommend Joanne Gott Associates.

Have you seen the outcome you were hoping for?

Absolutely. Joanne has been instrumental in my expectations being exceeded

What were the circumstances that caused you to initially look for an adviser?

I wanted to get advice/mortgage on buying a property and advice on investing inheritance.

How has Joanne Gott helped you?

Joanne Gott Associates are professional and efficient in dealing with their clients needs. I thoroughly recommend using Joanne Gott Associates as they have been excellent with myself. They've been very communicative, responsive and personable, talking through thoroughly different options to ensure I get the right product which suits my needs and circumstance.

Have you seen the outcome you were hoping for?

Yes, Joanne has been extremely helpful and has gone above and beyond in advising me.

What could they have done better?

For me I genuinely do not have any as all was above expectations on the level of service I received.

What were the circumstances that caused you to initially look for an adviser?

Joanne originally came to help when we found ourselves in unmanageable debt. 15 years later we have no debt but value her ongoing advice and best term mortgages.

How has Joanne Gott helped you?

Joanne has helped us with re-mortgages, sickness and accident cover, life assurances and pensions. She has learnt our trust over many years.

Have you seen the outcome you were hoping for?

Yes we no longer have debt and have manageable mortgage repayments.

What could they have done better?

Nothing that we are aware of.

What were the circumstances that caused you to initially look for an adviser?

Buying a buy to let property

How has Joanne Gott helped you?

I would not hesitate to recommend Joanne and her team and indeed have done so to many friends! They are worth their weight in gold and have helped me with several mortgages and remortgages now and always set things out clearly, are responsive and always happy to talk things through. They are a pleasure to deal with. Nikki Yates, London

Have you seen the outcome you were hoping for?

Yes. Joanne and her team always sorts my mortgages out for me and make the process much more pain free than it would otherwise be!

What could they have done better?

I can't think of anything they could do better. All fabulous!

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage due to a change in my circumstances.

How has Joanne Gott helped you?

I have used Joanne in the past, I recently asked her advice on my mortgage and life insurance - once again an excellent service, very professional and has saved me money. I would recommend her services to friends and family. Whatever your circumstances are, she will do her upmost to ensure you get the best products available.

Have you seen the outcome you were hoping for?

Yes, all my finances are in my sole name.

What could they have done better?

Nothing really. She kept me informed all the way and contunued to work on my behalf to get the best deal for me.

What were the circumstances that caused you to initially look for an adviser?

Joanne came highly recommended by friends when we looked to purchase our first house 25 years ago.

How has Joanne Gott helped you?

We have been customers of Joanne Gott Associates for nearly 25 years and have always received an exceptional service. Joanne is very professional and always provides very competitive and tailored solutions to meet our needs. Her team are very friendly and respond to any enquiries that we may have promptly and efficiently. From pension advice to finding the best mortgage rates, we value and trust her guidance and recommendations implicitly. Fantastic service with a personal touch which is why we are long standing customers. Mr & Mrs J F Butler, West Yorkshire

Have you seen the outcome you were hoping for?

Yes on every occasion. Joanne brings us options and has always offered excellent advice.

What could they have done better?

To be extremely honest, we genuinely have no suggestions as to how she could have done any better. Joanne has always been very respectful of our financial circumstances and has always been extremely prepared for our reviews, offering us the best solutions within our budget. We have always trusted her advice and recommendations 100% and in 25 years we have never been let down or misadvised.