Callum Pye

What were the circumstances that caused you to initially look for an adviser?

We are both in our 60s and planning for the future. We needed to consolidate pensions and invest an inheritance

How has Callum Pye helped you?

Callum has helped us consolidate our pensions and guide us through investing the inheritance

Have you seen the outcome you were hoping for?

Yes, the main outcome for us was to have everything accounted for and in the right place

What could they have done better?

We were both very happy with the service we received from Callum

What were the circumstances that caused you to initially look for an adviser?

We mainly needed help with our pensions

How has Callum Pye helped you?

He has sorted out our pensions and transferred them into one fund each which is better for us and easy to keep track of. Callum also set up ISAs for us for a large part of our savings.

Have you seen the outcome you were hoping for?

Not as yet as the above was only done a few months ago, although there has been a small increase in the value of our ISAs.

What could they have done better?

Nothing I can think of. They have all been very helpful and approachable.

What were the circumstances that caused you to initially look for an adviser?

Via our accountant as one needed to be set up as now working for fathers company

How has Callum Pye helped you?

Gave me lots of information regarding the type of pension and risks so that i could make the best possible decision

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

We were looking for Equity Release

How has Callum Pye helped you?

Talked us through the hole process and gave valuable addice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate some old pensions in to a new more rewarding fund , allowing for more growth in the current market

How has Callum Pye helped you?

Callum took time to explain in great detail what would be the best solution moving forward. He researched several options and advised on the best , most secure and promising investment.

Have you seen the outcome you were hoping for?

Yes , most definitely, following Callum’s advise and recommendations, I have now transferred my pensions to a more sustainable and profitable fund .

What could they have done better?

Absolutely nothing ! He was and is very professional, highly knowledgeable and easy to talk with . If I had any questions he answered in a manor I could understand. Very happy with the service Callum provided.

What were the circumstances that caused you to initially look for an adviser?

Not sure of the options and the best way forward

How has Callum Pye helped you?

First class service at all times. Breaks all information down to layman's terms and ensures full understanding at every stage of discussions and actions.

Have you seen the outcome you were hoping for?

Despite the current financial issues throughout the world and the knockon within the UK the answer to the question is yes.

What could they have done better?

Nothing to date.

What were the circumstances that caused you to initially look for an adviser?

I wanted to understand whether my existing pension pots were performing well based upon their risk level, whether they enabled flexible drawdown, were the fees reasonable, and could they be transferred to my children upon the death or myself and my wife. Plus were there any benefits to transferring and consolidating them.

How has Callum Pye helped you?

Callum has provided comprehensive answers to all my questions. I have since transferred a number of my funds and consolidated them under one provider.

Have you seen the outcome you were hoping for?

To date yes

What could they have done better?

I am extremely happy to date, and they could not have done anything better.

What were the circumstances that caused you to initially look for an adviser?

needed advice on what was the best way to access and use my private pensions

How has Callum Pye helped you?

after obtaining information about what i required from my pension callum came back with a package that would suit my needs

Have you seen the outcome you were hoping for?

yes so far

What could they have done better?

at presant nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking for an advisor who would understand our needs and wanted just straight forward advise....none of the cloak and dagger stuff. Came highly recommended to us and never looked back. Callum is the Top Man.

How has Callum Pye helped you?

Financial advice so we can look forward now to our future instead of wondering what our outcome may become.

Have you seen the outcome you were hoping for?

We getting there in a positive way.

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

To consolidate my pensions

How has Callum Pye helped you?

Sorting out all my adhoc pensions and consolidateing into one portfolio

Have you seen the outcome you were hoping for?

Yes, been very well managed

What could they have done better?

Nothing everything that has been done has been executed well

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking to get a joint mortgage and buy a bigger property.

How has Callum Pye helped you?

He was absolutely amazing. He gave us all the information we needed and answered all of my questions. He replied to emails very promptly.

Have you seen the outcome you were hoping for?

Yes we brought our dream house.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed a good financial advisor as I wasn’t happy with my last one

How has Callum Pye helped you?

Callum has advised me for a number of years . Firstly moving my pension then helping with other financial help . He is know in the process of helping my daughter and her partner with there first mortgage

Have you seen the outcome you were hoping for?

I’m very happy with e Callum has done for me

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I met Callum by chance networking, liked his style and after listening to a knowledgeable presentation I decided I needed to update my pension.

How has Callum Pye helped you?

He has been very organised, thorough and helpful. I am very busy most days so it was great that Callum was able to work with my schedule and also take care of the majority of the paperwork for me saving me time.

Have you seen the outcome you were hoping for?

Yes - definitely - I no longer need to worry about my pension as Callum will be advisor for the foreseeable future and keep an eye on this for me.

What could they have done better?

NOTHING! He's AWESOME.

What were the circumstances that caused you to initially look for an adviser?

Needed pensions advice and needed it locally

How has Callum Pye helped you?

Sorted problems with existing pension companies & advised on future stragey

Have you seen the outcome you were hoping for?

So far, so good

What were the circumstances that caused you to initially look for an adviser?

U needed to sort out my pensions and get a up to date policy and plan in order for when I retire

How has Callum Pye helped you?

I was recommended Callum from our accountant. He is very professional and knowledgeable and takes you through every step at ease so u understand as it’s a minefield and finds the right pension that suits your personal situation at the time.

Have you seen the outcome you were hoping for?

Yes so far as he has been very efficient and followed through every step going forward with my pension

What could they have done better?

Nothing ?

What were the circumstances that caused you to initially look for an adviser?

We were considering equity release when I met Callum at a social function. I was aware of Callum's background and asked for his advice. Rather than spoil the function we made an appointment

How has Callum Pye helped you?

Throughout the whole process Callum has given us sound advice. No overly complicated explanations or technical speak, just easy to understand advice. The advice given was comprehensive. He even did a lot of the computer searches that were my task for me. I am not the greatest at IT!

Have you seen the outcome you were hoping for?

Unfortunately no. This is no reflection on Callum. The demands of the lenders for the small sum we wanted were beyond what we were prepared to do. We made the decision to pull out and again Callum helped us through the process with no fuss and made it all stress free.

What could they have done better?

Nothing. He supported us throughout, kept us fully informed and did a lot more than we could of hoped for.

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my pension provision.

How has Callum Pye helped you?

Callum explained the options clearly and advised on the best way forward.

Have you seen the outcome you were hoping for?

Yes - I have transferred my pension to a better performing scheme.

What were the circumstances that caused you to initially look for an adviser?

To make my savings work for the future

How has Callum Pye helped you?

He has created a plan to do that.

Have you seen the outcome you were hoping for?

Only started 2 weeks ago so too early to assess that.

What could they have done better?

Lower the fee.

What were the circumstances that caused you to initially look for an adviser?

A concern regarding the amount of different pensions that I had especially two that were currently frozen

How has Callum Pye helped you?

He has advised on the best way forward at a risk level that I am comfortable with

Have you seen the outcome you were hoping for?

Yes. The outcome was significantly better than I dared hope for.

What could they have done better?

To be honest I don’t think I would of changed anything. There was no pressure to rush and when I explained my lack of tech knowledge other options were instantly agreed.

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on getting better performance from my Pension

How has Callum Pye helped you?

He has found the correct plan for my needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I am aware of

What were the circumstances that caused you to initially look for an adviser?

I wanted expert advice on my pensions and whether they were working for me.

How has Callum Pye helped you?

Callum looked at all my pensions and informed me which ones were good to stay and which ones were not working well and advised other options for this pension.

Have you seen the outcome you were hoping for?

The completion of transfer of my pension has only just happened so yet to see the outcome.

What could they have done better?

Callum kept in touch religiously with emails and zoom calls to ensure that I was kept in the loop so there’s nothing more I could of asked for.

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were looking to buy a house and what to find a mortgage.

How has Callum Pye helped you?

Callum was absolutely amazing in helping us buy our first house, by helping us find a great mortgage rate and advice on what our process would be as we advanced in buying our house.

Have you seen the outcome you were hoping for?

Absolutely yes, we got a great mortgage rate and alot of helpful advice.

What could they have done better?

Honestly nothing. I would recommend this service to friends and family specially when you're buying your first home

What were the circumstances that caused you to initially look for an adviser?

My partner and I looked to buy our first home, and had no idea what we were doing!

How has Callum Pye helped you?

Callum has been wonderful throughout our whole home buying process. As well as helping us find the right mortgage for us, he made sure that we were always fully aware of what the process for getting a mortgage looks like, and where we were at each stage of the process. He made us feel more at ease with a very daunting process!

Have you seen the outcome you were hoping for?

Yes! We managed to get a great mortgage, even in the economically challenging environment that we have bought in and exchanged earlier this week!

What were the circumstances that caused you to initially look for an adviser?

Seeking mortgage advice.

How has Callum Pye helped you?

Callum has helped us with several matters over the last few years including mortgages, life insurance and critical illness coverage.

Have you seen the outcome you were hoping for?

Absolutely, Callum has been able to advise and secure the best deals for us and has helped us to become more thoughtful and organised with our finances in general.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I needed to use the asset value of my property and didn't know how to

How has Callum Pye helped you?

Established the best route for me and my wife to acquire equity release

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I know

What were the circumstances that caused you to initially look for an adviser?

To help gain a mortgage

How has Callum Pye helped you?

Callum helped me an my partner to get a mortgage

Have you seen the outcome you were hoping for?

Yes and more than ever expected so great full for all his help

What could they have done better?

Nothing

Please provide a brief comment about your experience with Callum

Professional with a caring attitude inspiring confidence.

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage

How has Callum Pye helped you?

He found a mortgage for me

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

Advise on Pensions

How has Callum Pye helped you?

Listened to what I needed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything ok

What were the circumstances that caused you to initially look for an adviser?

Last Adviser i used took his fee but did not manage the funds, and the company it was invested with went in to receivership twice and still not contact from my Adviser.

How has Callum Pye helped you?

Callum contacted the companies holding my ISA and looked at comparisons he could offer. This all took place one year ago, i pleased to confirm my isa is now preforming better and I feel it is in a more secure situation as it is being properly managed on my behalf. Callum has also investigated another savings account i have and this is being left where it is as there is no benefit of moving it. This year we have reviewed a private pension and moved this to a company recommended by Callum.

Have you seen the outcome you were hoping for?

Yes so far my ISA is preforming better.

What could they have done better?

One year on its hard to say what could improve, i am happy with the advice and feel that my portfolio is now being managed and monitored.

Please provide a brief comment about your experience with Callum

Callum delivered everything thoroughly and clear.

Please provide a brief comment about your experience with Callum

I have been a client of Callum's for two years now and he has provided excellent advice and service during this time. I would highly recommend him

Please provide a brief comment about your experience with Callum

Callum gives great advice, explained clearly so that I am always happy I understand my pension review. He's friendly, always prompt and polte/well-mannered. Highly recommended.

What were the circumstances that caused you to initially look for an adviser?

I neede help with sorting out my various saving accounts..and setting out my retirement plan..

How has Callum Pye helped you?

Callum gave very thorough advice and was patient in listening to my questions and answered my queries in a positive and professional manner

Have you seen the outcome you were hoping for?

Yes..slowly at the moment. But knew how the plan would hopefully unfold in the future.

What could they have done better?

Nothing really..hH

Please provide a brief comment about your experience with Callum

Callum is a very experienced financial advisor . His knowledge and advice is second to none . My only disappointment is I wished I had been recommended to him years ago . He makes you feel at ease when meeting at home and everything he says he will sort out he never lets you down .

What were the circumstances that caused you to initially look for an adviser?

I had a very old pension that needed to be reviewed and I had saving in a cash Ida not earning anything

How has Callum Pye helped you?

He explained the whole process and looked into the best options for my situation

Have you seen the outcome you were hoping for?

Not yet as only just set everything up

What could they have done better?

Nothing. Top notch service

What were the circumstances that caused you to initially look for an adviser?

My wife and I had not reviewed our pensions for years and had both acquired several different pensions over the years.

How has Callum Pye helped you?

Callum helped by clarifying our current situation, advising us of our options and clearly setting out a strategy for us using non-technical language which made it easier to understand.

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Nothing. Callum was always willing to help, he responded promptly to queries - answering even the most basic question with good grace and humour and when we finally met in person it was like we’d always known him.

What were the circumstances that caused you to initially look for an adviser?

My pensions

How has Callum Pye helped you?

Advised to put all my pensions together

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Morgage transfer

How has Callum Pye helped you?

Finding the best deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To review the interest rate on our Mortgage, General advice on our Pension fund,

How has Callum Pye helped you?

Callum helped us to find a very good deal for re-Mortgage with very low fixed interest rate.

Have you seen the outcome you were hoping for?

Yes, he was informative and provided us prompt service.

What could they have done better?

They are efficient and approachable professionals.

What were the circumstances that caused you to initially look for an adviser?

We needed financial advice to help plan our future

How has Callum Pye helped you?

Callum was polite ,courteous and patient helping us through the various options.

Have you seen the outcome you were hoping for?

Still in progress..happy with progress.

What could they have done better?

Nothing really

What were the circumstances that caused you to initially look for an adviser?

Personal circumstances prompted a review of our finances a few years ago and now this is ongoing.

How has Callum Pye helped you?

Organised our finances and helped us to understand our options.

Have you seen the outcome you were hoping for?

Yes, this will be continuously reviewed.

What could they have done better?

.

What were the circumstances that caused you to initially look for an adviser?

My partner and I came into some inheritance and needed to invest that for the future.

How has Callum Pye helped you?

He offered us some great initial advice and then guided us through the process.

Have you seen the outcome you were hoping for?

Yes, we have invested in a way we are happy with.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Due to retirement, I wanted assistance with transferring my pension funds from Succession, as I was not content with Succession's help or interest, as well as their advisor costs.

How has Callum Pye helped you?

Callum has been extremely helpful in offering advice and switching my funds to a more suitable investment. He responds very quickly either by e-mail or telephone. He also arranged for monthly pension payments into my account from the pension fund.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I can't think of anything.

What were the circumstances that caused you to initially look for an adviser?

Investment

How has Callum Pye helped you?

Investment

Have you seen the outcome you were hoping for?

To early

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We required financial assistance for retirement planning

How has Callum Pye helped you?

Advised the best way to use the savings and pensions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing for me

What were the circumstances that caused you to initially look for an adviser?

We wanted someone we can trust - Callum came on recommendation. He didn't let us down.

How has Callum Pye helped you?

He helped us with Life Insurance and Pensions Advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really.