Cameron Fox

What were the circumstances that caused you to initially look for an adviser?

amount of monies to be invested

How has Cameron Fox helped you?

very good advice

Have you seen the outcome you were hoping for?

for the most part yes

What could they have done better?

on reflection we are happy with the outcome of advice received

What were the circumstances that caused you to initially look for an adviser?

The Banks were paying very little on investment

How has Cameron Fox helped you?

Been very pleased with our investment growth and very happy with Camerons advice and expertise

Have you seen the outcome you were hoping for?

More than we hoped for

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Advise on investing pensions and inheritance.

How has Cameron Fox helped you?

Cameron has given us information on inheritance tax, advice on risk strategy and financial planning for the future.

Have you seen the outcome you were hoping for?

We are more than happy on the performance of our investments and pensions.

What could they have done better?

As far as we are concerned, nothing.

What were the circumstances that caused you to initially look for an adviser?

Retirement from my occupation after 41 years where I was looking to transfer out of my final salary pension scheme, and where I was looking for the transfer value to provide me with an income equivalent to my final salary and also to allow the value of the fund to increase through prudent investments.

How has Cameron Fox helped you?

Advice has been timely and relevant to my needs. His advice has been clear and easy to understand and he has acted professionally on all occasions.

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

Nothing at this moment in time.

What were the circumstances that caused you to initially look for an adviser?

Saving for school fees

How has Cameron Fox helped you?

Ongoing advice and assistance in the best ways to manage my savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much

What were the circumstances that caused you to initially look for an adviser?

When I retired from work I was looking for guidance on pensions & isa's.

How has Cameron Fox helped you?

Understands my view on growth & guides me accordingly.

Have you seen the outcome you were hoping for?

Yes very much so.

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

I had recently retired and required investment and financial planning advice

How has Cameron Fox helped you?

Cameron has been looking after my investment portfolio for a number of years

Have you seen the outcome you were hoping for?

Yes expectations have been given overall market climate post Covid and Ukraine war

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We had downsized our property and I had a redundancy payment

How has Cameron Fox helped you?

Cameron made the investment opportunities clear and understandable for us without any pressure just advice.

Have you seen the outcome you were hoping for?

Our investment has grown throughout a tricky financial period and the instability of Covid and various wars.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I have been a customer of Bank House for over 25 years. Some years ago I had a number of company and private pensions and various savings products. I wanted to simplify the situation, especially the pensions. Bank House researched my pensions and recommended a consolidation plan, excluding one company pension, which has proved to be very advantageous.

How has Cameron Fox helped you?

Cameron, through our annual reviews and on an as required basis, has always questioned my expectations and risk profile to ensure the products being recommended are appropriate. He is always happy to explain anything I am not clear about and responds quickly to questions. He has also made recommendations that have reduced my charges and improved my returns.

Have you seen the outcome you were hoping for?

My investments and pensions have exceeded my expectations, even through the recent turbulent years.

What could they have done better?

I am happy with the level of communication and service provided.

What were the circumstances that caused you to initially look for an adviser?

Have been with some form of this company for over 30 years.

How has Cameron Fox helped you?

With proffesional advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a Lot

What were the circumstances that caused you to initially look for an adviser?

I have been with Bankhouse for 30 years plus and knew the original owner professionally

How has Cameron Fox helped you?

Responsibility for my portfolio was assumed by Cameron some 4 years ago and I have found him to be extremely helpful, able to articulate in an simplistic rather than technical manner and is reassuring when and if you feel uncertain

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Possible early retirement

How has Cameron Fox helped you?

Advise on Pensions and Investments

Have you seen the outcome you were hoping for?

Definitely

What were the circumstances that caused you to initially look for an adviser?

With commencement of being self employed, i needed financial advise on savings and pensions

How has Cameron Fox helped you?

My wife and I have been a client of Bank House Financial Planning and specifically Cameron for a number of years. Our current investment approach is an Active Investment Management (Link ISA’s ) and a mixture of Active and Passive Investment Management (Nucleus Pension ) Cameron exceeds our expectations in the role of Financial Adviser. He is extremely knowledgeable and deals with all aspects of our portfolio with a high level of personal interaction and professionalism. He provides excellent financial advice and guidance, always available and accessible to discuss any concerns or advise we may have.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing, the service exceeds our expectations

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Cameron Fox helped you?

Financial investments

Have you seen the outcome you were hoping for?

Only Invested recently

What were the circumstances that caused you to initially look for an adviser?

To look after my pension.

How has Cameron Fox helped you?

Provided professional positive advice for me.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

It was an area that I was not fully qualified in and also wanted to ensure that any financial decisions I was making were going to benefit me in the long term aswell as the short term.

How has Cameron Fox helped you?

Having a view of both short and long term finances has helped me plan and also be aware of my overall financial position. We have reviewed all areas of my finances from review of budgets, savings and investments to pensions. The regular check ins have ensured that advice is still aligned to my requirements and life situation.

Have you seen the outcome you were hoping for?

Yes, having confidence in my financial advisor keeps my mind at ease as I know he is there to help and advise when needed. Even outside of the regular reviews.

What could they have done better?

Currently I have been very happy with the advice and service I have been receiving.

What were the circumstances that caused you to initially look for an adviser?

Cameron has been a familiar face over many years and dealt with our finances.

How has Cameron Fox helped you?

Cameron is always keen to help advise the best routes for investments and listens to changes in our needs and tries to find the right products at that time. He makes us feel comfortable and to understand everything in simple terms so we have the right information to make the right choices.

Have you seen the outcome you were hoping for?

Yes over the years the outcome has been excellent and going forward we feel confident that the outcome will as rewarding.

What could they have done better?

Nothing, everything that has been asked has been answered.

What were the circumstances that caused you to initially look for an adviser?

Looking to the future and making the best use of our joint incomesa

How has Cameron Fox helped you?

An annual honest and professional assessment of our situation

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

At least 20 years ago I inherited money which required careful management. At this time we went to Bank House Financial Planning to support this. Cameron has been our specific adviser for the last five years.

How has Cameron Fox helped you?

To begin, it is really beneficial to have the same financial adviser year on year. A relationship develops and there is continuity. My last meeting with Cameron was last week (early November). He approachable, polite and respectful. My knowledge of all things financial is poor so it is really beneficial to be advised by someone with extensive knowledge and who is able to explain in simple terms we understand. Cameron's advice has always been clear and helpful. It was also obvious that he had come to the meeting prepared, knowing about my portfolio and what needed to be reviewed and discussed. There has never been any pressure to invest money we didn't want to. As Cameron left the meeting I had a clear idea of what needed to be done next and when. I was very happy with the way the meeting went.

Have you seen the outcome you were hoping for?

The present financial climate does not give anyone the outcomes they would like. I think, however, that my portfolio is well managed with regular proactive reviews and the best possible outcomes have been achieved given the circumstances. I also know and understand what needs to happen next and the impact this will have on my future.

What could they have done better?

I was very happy with the Financial Review Meeting. I was very grateful that Cameron offered to come out to my home this time and I hope this will continue.

What were the circumstances that caused you to initially look for an adviser?

on retirement we needed advice on our pensions and savings.

How has Cameron Fox helped you?

we have regular meetings, and the advice given has been helpful.

Have you seen the outcome you were hoping for?

yes, his advice has helped us to keep our assets in good order.

What were the circumstances that caused you to initially look for an adviser?

Annual Review

How has Cameron Fox helped you?

Impressive attention to detail, all points covered and explained well.

Have you seen the outcome you were hoping for?

Yes in time

What could they have done better?

Nothing to add

What were the circumstances that caused you to initially look for an adviser?

Pensions and investment advice.

How has Cameron Fox helped you?

As I am getting older it is a help having an advisor to talk to and help me to do the correct thing.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

The need for professional, expert advice regarding my pension.

How has Cameron Fox helped you?

Sound advice regarding options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of

What were the circumstances that caused you to initially look for an adviser?

I have just reached the age of 60

How has Cameron Fox helped you?

looked at my various pensions I have 3 with 1 provider and 1 with another - looked at the best options and put them all together then moved them into a better rate of pay.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

Possible cashing in of pension

How has Cameron Fox helped you?

Gave excellent impartial advice to weigh up my future - making sure he helped me to release some of my pension but still have enough in the pot for later!

Have you seen the outcome you were hoping for?

Yes, thoroughly satisfied that this was the best option for my circumstances.

What could they have done better?

Nothing - I felt that the service was excellent.

What were the circumstances that caused you to initially look for an adviser?

I had the opportunity to retire early due to redundancy, we also had downsized our home giving us an amount of money to invest.

How has Cameron Fox helped you?

We were inexperienced in the world of investing and Cameron led us through all our options giving us clarity and understanding without pressure and empowering us to make an informed decision.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very little, although we had to deal with the Covid lockdowns Cameron was always available by phone or zoom.

What were the circumstances that caused you to initially look for an adviser?

We needed pension advice.

How has Cameron Fox helped you?

Very helpful at explaining to us how to get the best from our investments.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a better way of making my savings work for me.

How has Cameron Fox helped you?

Cameron took the time to discuss my requirements for my savings and how I wanted to use them. From this he described a coupe of options that may suit my requirements.

Have you seen the outcome you were hoping for?

I am very pleased with the advice that I have been given and the follow up reviews help me ensure that they are on track.

What were the circumstances that caused you to initially look for an adviser?

I had a number of pensions dispersed across a number of providers and was interested in consolidating them into one

How has Cameron Fox helped you?

He has provided advice on which pensions to move and where. Sometimes recommending to keep them where they were resisting gaining a fee, putting me first which I am grateful for

Have you seen the outcome you were hoping for?

Too early to say but hopeful

What could they have done better?

Nothing to mention

What were the circumstances that caused you to initially look for an adviser?

Impending retirement

How has Cameron Fox helped you?

Providing advice regarding how best to arrange a pension

Have you seen the outcome you were hoping for?

Yes, very happy with the result.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Death of husband, help with pension pot,

How has Cameron Fox helped you?

Cameron has helped explain things I did not fully understand and advice me of the ups and downs of some of the investment I had considered particularly as to tax and inheritance implications. He has advised me on risk and losses. I am sure in the future he will guide me with out pressure to further invest and is prepared to tackle some of my straight talking questions.

Have you seen the outcome you were hoping for?

The markets have been very depressed since I invested during Covid and Ukrainian war but I am hopeful that this will improve as I have invested for a 5 year plan.

What could they have done better?

Cameron has been patient with me as I do take my time to digest the information given ,and do not feel he could have done any more . He answers my emails and calls and get back to me when I have a query.

What were the circumstances that caused you to initially look for an adviser?

Inheritance from family

How has Cameron Fox helped you?

Recommending where to invest my money to give a greater rate of interest, which hopefully will provide a future income.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of

What were the circumstances that caused you to initially look for an adviser?

Annual review

How has Cameron Fox helped you?

He gave me some very good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

no

What were the circumstances that caused you to initially look for an adviser?

Needed advice

How has Cameron Fox helped you?

Gave me excellent advice on making the right decisions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Happy with what He has done.

What were the circumstances that caused you to initially look for an adviser?

Originally to take over investments I was organising myself to ensure access to best investment management.

How has Cameron Fox helped you?

My main dealings with Cameron have been through the annual review. He has made sure my investment risk is appropriate, helped explain aspects of market activity and helped with future plans. He is very responsive & thorough to questions I've asked outside the annual review.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think he could have done anything better.

What were the circumstances that caused you to initially look for an adviser?

Someone to look after my finances

How has Cameron Fox helped you?

In every way I’ve asked

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

In my opinion very little

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement, I needed advice on what to do with my pensions and cash.

How has Cameron Fox helped you?

Cameron and his predecessor advised me on what to do with my pensions and funds and organised the investments accordingly, they continue to monitor and advise on any changes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

What were the circumstances that caused you to initially look for an adviser?

In retirement we obviously felt the need for expert advice

How has Cameron Fox helped you?

He has always listened to our requirements and has given us sound advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We cant think of anything at the moment.

What were the circumstances that caused you to initially look for an adviser?

monies was available for us to invest.

How has Cameron Fox helped you?

advice and assurance, when we have needed it.

Have you seen the outcome you were hoping for?

yes, certainly under the circumstances of Brexit, covid, and war in Ukraine

What could they have done better?

We believe they have carried out the advice to us, for the best of their ability.

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Cameron Fox helped you?

Very understanding of our needs,we are both 80

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Mortgage, retirement income and investments.

How has Cameron Fox helped you?

Clear guidance and advice with options in our best interests.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Totally satisfied with the service and advice.

What were the circumstances that caused you to initially look for an adviser?

I looked for a financial adviser when looking into investments and pensions

How has Cameron Fox helped you?

Always very reliable, knowledgeable, and always explains everything carefully and fully in an easy and relaxed way

Have you seen the outcome you were hoping for?

I am pleased with the way that things are progressing

What could they have done better?

Cannot think of anything that could have improved the help and advise I have received

What were the circumstances that caused you to initially look for an adviser?

I had the opportunity to take advantage of early retirement 5 years ago and had retirement income and previous investments and wanted to have them in one easy to manage place.

How has Cameron Fox helped you?

Cameron is very good at understanding and explaining the options available and found his advice excellent.

Have you seen the outcome you were hoping for?

As my investments are long term everything at the moment are going well.

What could they have done better?

Nothing that I can think of.

What were the circumstances that caused you to initially look for an adviser?

Andy Edwards first helped me with investments for my mother who had to enter a nursing home. So I have used your company since his retirement.

How has Cameron Fox helped you?

He explains what is happening to my investments and asks if I am happy with the results.

Have you seen the outcome you were hoping for?

Yes more or less considering the fluctuations due to Covid etc.

What could they have done better?

I don't know enough about financial business to comment on performance but Cameron seems to have done a good job.

What were the circumstances that caused you to initially look for an adviser?

I retired in 2015 and required advice regarding pension and investments

How has Cameron Fox helped you?

He has advised me over the last 3 years regarding drawdown pension and stock ISA. Also provided contact for inheritance planning.

Have you seen the outcome you were hoping for?

Yes given impact of COVID and war in Ukraine and impact on world markets

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pension

How has Cameron Fox helped you?

Excellent advice

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

Changing market. Needed to look at reviewing portfolio for future planning.

How has Cameron Fox helped you?

Reviewed all options and provided solutions for what I wanted to achieve.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Information and action was very good.

What were the circumstances that caused you to initially look for an adviser?

Retirement from work and transferring my pension out of my employers scheme

How has Cameron Fox helped you?

Provides annual reviews and updates on m portfolio

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

It was such a long time ago! Many years ago my brothers and sisters were left a substantial amount of money from our Uncle in America I took advise from Walter Dean, who was connected to Jenkinsons Caterers, the Company I worked for at the time. - The Dean family were a very well known local family and I have been with them ever since.

How has Cameron Fox helped you?

Yes, Cameron is very obliging and helpful.

Have you seen the outcome you were hoping for?

That's difficult to say - Times haven't been so good over the past few years - but I feel the situation will improve, hopefully!!

What could they have done better?

That's difficult to answer - who is to say??

What were the circumstances that caused you to initially look for an adviser?

We had money to invest when I was made redundant many years ago.

How has Cameron Fox helped you?

Just kept us on track

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Have only been with Cameron 18mths and was previously with his colleagues, have found him to pleasant patient and and a very good communicator. His follow up post interview help is much appreciated.

How has Cameron Fox helped you?

We topped up the pension with a cash lump sum to benefit from the tax gain.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

To consolidate a number of pensions.

How has Cameron Fox helped you?

Bringing my financial affairs into order and offering the best possible advice on my investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

For guidance on where to invest a lump sum

How has Cameron Fox helped you?

Cameron has always been very clear and considered in explaining our options and giving a balanced viewpoint. He checks in from time to time to explain how our investments have performed and to answer any questions we have - in a very easy-to-understand and friendly manner. We always feel he will respond very nicely to any questions we have.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

To get the best investment advice

How has Cameron Fox helped you?

He offered the different types of investments with regard to risk and helped me decide on which investment would suite me

Have you seen the outcome you were hoping for?

The investments will take a while to develop a good return so it’s a bit early

What could they have done better?

Don’t know

What were the circumstances that caused you to initially look for an adviser?

I was guided into investments at Bank house by my accountants at the time Dean Stathams.

How has Cameron Fox helped you?

Steady as we go

Have you seen the outcome you were hoping for?

yes

What could they have done better?

i am satisfied with how things progress

What were the circumstances that caused you to initially look for an adviser?

I needed advice about pension to secure my future

How has Cameron Fox helped you?

He gave me impartial advice and was clear regarding pension requirements

Have you seen the outcome you were hoping for?

Yes advice given was taken and now I can start to build for my future

What could they have done better?

Nothing I was more than happy

What were the circumstances that caused you to initially look for an adviser?

retirement, and collating all our finances into area with a future plan.

How has Cameron Fox helped you?

adjusting future risk on certain investment.

Have you seen the outcome you were hoping for?

not at this stage due to downturn in world economics.

What could they have done better?

not applicable at this stage.

What were the circumstances that caused you to initially look for an adviser?

Simply a better return on my savings

How has Cameron Fox helped you?

Always explains any new situation’s well.

Have you seen the outcome you were hoping for?

Be it not for the current World situation’s dictating global finances, then yes.

What were the circumstances that caused you to initially look for an adviser?

Originally had investment from redundancy. Went to a firm later taken over by HCL. Then coming up to retirement took advice on pension.

How has Cameron Fox helped you?

Given advice on some options. Made suggestions where necessary regarding pension and drawdown.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don’t think they could have done anything better.