Lisa Tait

What were the circumstances that caused you to initially look for an adviser?

I have a long term relationship with Anderson, Anderson and Brown. Lisa is my financial planner.

How has Lisa Tait helped you?

Financial planning and dealing with my Dad’s estate and setting everything up financially for my mum. Also gave my wife good advice on her pension

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Everything was professional and quality

What were the circumstances that caused you to initially look for an adviser?

While on the golf course with a friend, I was telling him that I had been dabbling on the stock market but was finding very time consuming, he said he had stopped doing that years ago and now had a financial advisor who looked after everything for him.

How has Lisa Tait helped you?

Lisa has taken my financial investing and retirement worries away

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Please provide a brief comment about your experience with Lisa

Very knowledgeable in her field ,always has the answers to all my questions

What were the circumstances that caused you to initially look for an adviser?

Required an expert to arrange retirement funds & pensions when circumstances changed. Supported me personally following my husband’s death & legal process ongoing .

How has Lisa Tait helped you?

Friendly , expert in her field & easily approachable with a full understanding of client’s requirements .

Have you seen the outcome you were hoping for?

Yes & know I can be in touch with Lisa at any time I feel it may necessary.

What could they have done better?

Can’t imagine. A pleasure having help .

What were the circumstances that caused you to initially look for an adviser?

Turning 55 and wanted some advice and help in accessing pension savings in the most cost efficient way.

How has Lisa Tait helped you?

By listening to me needs, supporting my requirements and providing sound advice.

Have you seen the outcome you were hoping for?

In process.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Decided to put a focus on pension planning

How has Lisa Tait helped you?

Guided me through the process with annual updates and how to make the most of the portal to track the status of the accounts

Have you seen the outcome you were hoping for?

Definitely. Especially after the most recent meeting with Lisa.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Lisa Tait helped you?

Yes

Have you seen the outcome you were hoping for?

Awaiting updates

What could they have done better?

I was surprised how long it took to gather the information and present the advice

What were the circumstances that caused you to initially look for an adviser?

Looking to start a pension

How has Lisa Tait helped you?

She has set up my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, great service

What were the circumstances that caused you to initially look for an adviser?

It was time for me to set up a personal pension and I therefore had to find a good adviser.

How has Lisa Tait helped you?

Lisa has helped with advising the best type of pension to set up for my circumstances and guided me through the process of how it will all work.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that comes to mind.

What were the circumstances that caused you to initially look for an adviser?

Looking for advice on inheritance

How has Lisa Tait helped you?

Lisa has been a great help in assisting us with financial matters that have come around with inheritance and ongoing advice on how we can invest for the future,

Have you seen the outcome you were hoping for?

So far yes - in the early stages for now.

What were the circumstances that caused you to initially look for an adviser?

Management and growth of savings and pensions

How has Lisa Tait helped you?

Lisa has helped us in a tax efficient disposal of shares and in reviews of our portfolios.

Have you seen the outcome you were hoping for?

Initially yes but market conditions in recent years has lead to less than expected performance of investments.

What could they have done better?

We make our financial decisions based on the advice given by the AAB wealth team, so not sure what could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Looking for a company and individuals that could bring value to me, from my previous advisors.

How has Lisa Tait helped you?

Explains things in layman terms, puts you at ease and shows a clear experience in her field

Have you seen the outcome you were hoping for?

Yes, getting there. We are still at reasonably early stages, but on the right track.

What could they have done better?

I am satisfied to date.

What were the circumstances that caused you to initially look for an adviser?

Available lump sum on retirement 13 years ago

How has Lisa Tait helped you?

Advised us in careful management of our assets with regard to future Inheritance Tax etc. More recently she has had problems with the Investment House abrdn with their less than average service resulting in delays to our requests - which she has, like ourselves, founds increasingly frustrating.

Have you seen the outcome you were hoping for?

Yes, our Investments have generally increased in value over the long term

What were the circumstances that caused you to initially look for an adviser?

Lump saving amount and wanted options for the best return

How has Lisa Tait helped you?

diligent review of our family finances and best option for tax and future planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I’ve been happy with Lisa’s advice

What were the circumstances that caused you to initially look for an adviser?

I am a long standing client. Initially, I was looking for advice on financial planning after reaching lifetime allowance in a defined benefits pension scheme.

How has Lisa Tait helped you?

Lisa has provided great advice, particularly in relation to tax planning. She looked for outcomes that have the potential to minimise IHT liability and has done so in a manner where I have felt well informed and able to understand the impact of various choices. I trust Lisa to contact me if there are opportunities or issues that need my attention.

Have you seen the outcome you were hoping for?

Yes, in fact the financial planning exceeded my initial expectations, branching into IHT planning as well as planning for retirement.

What could they have done better?

Nothing that comes to mind.

What were the circumstances that caused you to initially look for an adviser?

Retirement Planning

How has Lisa Tait helped you?

Clear expert advice. Experienced in key fields. Honest. Makes time to provide a excellent service

Have you seen the outcome you were hoping for?

Yes from the advice point of you - No from the fund performance point of view.

What could they have done better?

Provide fund performance analytics in a timely manner when requested.

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement.

How has Lisa Tait helped you?

She has continuously chased the third party.

Have you seen the outcome you were hoping for?

Still awaiting feedback from third party.

What could they have done better?

Nothing I am aware of.

Please provide a brief comment about your experience with Lisa

Gave very good advice with regard to deed of variation.

What were the circumstances that caused you to initially look for an adviser?

Lisa took over from my original advisor on his promotion. I have enjoyed both face to face and Teams conversations

How has Lisa Tait helped you?

Straightforward no nonsense advice. Always willing to clarify and explain. Understanding of concerns and if no immediate answer is available - I feel - that resolutions will be sought.

Have you seen the outcome you were hoping for?

As a general statement my investments have not been as successful as I had hoped, but it is important to state that I see causal factors in the market not in the service Lisa has provided.

What could they have done better?

advise how to minimise the 100K drops in my SIPP

What were the circumstances that caused you to initially look for an adviser?

I had been reading some financial articles and came upon 'Pilot Trusts' and wanted to understand more, and to see if they would be suitable for my current Financial situation

How has Lisa Tait helped you?

Lisa explained the pros and cons of Pilot Trusts, and gave me a better understanding of them. She also introduced, and explained, alternatives to these Trusts, as well as providing guidance notes after our call

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing at all. I was very satisfied with how she explained the different options and provided a hard copy for me to read through after our call

What were the circumstances that caused you to initially look for an adviser?

Early retirement financial advice.

How has Lisa Tait helped you?

Advice on private pension drawdown, inheritance planning.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

To withdraw from company final salary defined pension

How has Lisa Tait helped you?

Working through options and tax avoidance staying my own business

Have you seen the outcome you were hoping for?

Yes good understanding of benefits and risk

What were the circumstances that caused you to initially look for an adviser?

Death of my husband

How has Lisa Tait helped you?

With understanding, being professional and always being there to help me if I unsure of anything

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I needed help with my capital and investments

How has Lisa Tait helped you?

Lisa always has plenty of time to explain things she is also very prompt in her responses

Have you seen the outcome you were hoping for?

Although the market condition have been difficult over the past few years, I am happy with the advice I am receiving

What could they have done better?

I have no criticism

What were the circumstances that caused you to initially look for an adviser?

Retirement and wealth portfolio

How has Lisa Tait helped you?

Clear and knowledgable advice

Have you seen the outcome you were hoping for?

Ongoing

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Lisa Tait helped you?

Helping to plan ahead with various pension options and inheritance optimisation

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

ISA set-up for my wife and I.

How has Lisa Tait helped you?

Gave us advice on which ISA's to open.

Have you seen the outcome you were hoping for?

Nearly - just in the process of setting up ISA's.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I had a limited company with money to invest and wanted to us AAB

How has Lisa Tait helped you?

dealt efficiently and quickly with any questions

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

To look after my investments

How has Lisa Tait helped you?

Helped me understand my investments better

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very satisfied with information received

What were the circumstances that caused you to initially look for an adviser?

Initially to consolidate our pensions.

How has Lisa Tait helped you?

She has guided us through a number of wider financial decisions over the last couple of years.

Have you seen the outcome you were hoping for?

Yes, and we're very happy with the quality and timeliness of all the support.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Husbands death

How is Lisa helping you?

Updating me

Have you seen the outcome you were hoping for?

Not yet

What could they be doing better?

More advice

What were the circumstances that caused you to initially look for an adviser?

To invest money

How has Lisa Tait helped you?

She’s made herself available as soon as we’ve requested her advice

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Private pension pot

How is Lisa helping you?

Advising on route for the pension

Have you seen the outcome you were hoping for?

Not yet, but early days

What could they be doing better?

Nothing