James Britton

What were the circumstances that caused you to initially look for an adviser?

My wife and I decided to consolidate our savings, investments and pensions into one manageable "package".

How has James Britton helped you?

James went through each area of our savings, investments and pensions. He evaluated our options and gave us a series of scenarios for us to consider. He produced a very clear and realistic picture for us so that we could consider what we could do.

Have you seen the outcome you were hoping for?

We have completed the consolidation process and now wait to see what transpires. We have achieved what we want, which is a clear picture of our assets and the ability to make the most of protecting and growing our assets.

What could they have done better?

James has delivered what he has promised.

What were the circumstances that caused you to initially look for an adviser?

To withdraw funds from my pension.

How has James Britton helped you?

He gave me excellent advice and explained all the pros and cons in addition to making the pension minefield more understandable.

Have you seen the outcome you were hoping for?

yes.

What were the circumstances that caused you to initially look for an adviser?

As I am now retired & my husband soon to be so, we needed to re- evaluate our investments & think about investing capital that at the moment is sitting in bank accounts not earning interest.

How has James Britton helped you?

Looked into our present investments & rationlised those & suggested ways of reinvesting available capital.

Have you seen the outcome you were hoping for?

In process of achieving those aims.

What could they have done better?

Very happy with current advice so not sure this could have been bettered. James has always asked us to let him know if we have any queries & is happy to discuss options available with us at any tome

What were the circumstances that caused you to initially look for an adviser?

Recently lost our previous advisor, and needed urgent help with financial planning since selling our business and facing impending retirement.

How has James Britton helped you?

He was very thorough going through all aspects of our finances, listening closely to our needs and soon realised that we are cautious investors. His overall vision for our finances was very enlightening. Hopefully we now have everything in place for a secure future.

Have you seen the outcome you were hoping for?

Counting down 4 more years to retirement and we are now confident that everything is in place for a comfortable future.

What could they have done better?

Everything seems to have been covered thoroughly. If only he could give me advice to help my golf!!

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate my savings and investments, and establish a retirement savings plan.

How has James Britton helped you?

James took time to listen to me, particularly to understand my priorities and concerns. He provided me with clear advice that enabled me to feel confident in the decisions I made. James was patient, transparent and responsive throughout all my dealing with him.

Have you seen the outcome you were hoping for?

My savings and investments are more organised, and I have retirement savings plan. Overall, I have been very pleased with the outcome of appointing James as my financial advisor.

What were the circumstances that caused you to initially look for an adviser?

I have had an offshore trust for many years, in addition to pensions and personal investments. In particular, the offshore trust was underperforming due to lack of professional financial advice from the Trustees.

How has James Britton helped you?

He helped by reviewing all assets and reducing the cash proportion held within the trust by making suitable investments.

Have you seen the outcome you were hoping for?

I'm very pleased with the current investment profile now that it is under proper financial management. The portfolio is now well balanced and providing both growth and income.

What could they have done better?

I think it is probably too early to make meaningful and constructive comments at this stage. Perhaps in 3 years time ?

Please provide a brief comment about your experience with James

James is very responsive and takes the time to listen and understand my specific situation. I have no hesitation in recommending him to anyone in need of an independent financial advisor.

How has James Britton helped you?

Gives a good explanation when stuck in an understandable language and format.

What could they have done better?

This is just something I think that would be appropriate but difficult, is offer a review of the product annually. Though I guess everyone has a need at a different time of life so could one predict a review or forecast say every 2 years as a norm?

How has James Britton helped you?

I have only been working with James for a few months but I feel confident in his advice. I can contact him or a colleague any time. Responses have been timely and efficient and friendly too. It is a great relief to have assistance to manage my investments which are relatively small but important to me.

What could they have done better?

Can't think of anything else at the moment.

How has James Britton helped you?

James listened carefully to my initial request and acted swiftly and with professionalism to implement a plan to achieve a great solution. With his help I have made some great investments and I trust his judgement and knowledge in making the right decision based on my level of risk. He is very knowledgeable, trustworthy and efficient and I value his input greatly.

What could they have done better?

As much as I can see the benefit of constructive suggestions, I simply can't think of any aspect of my dealings with L&PS that I think needs improvement.

How has James Britton helped you?

Provides honest, well researched, coherant and logical investment advice. Has a good awareness of tax issues and is adept at identifying growth points within the market. Easy to communicate with as clearly enjoys what he does. Loyal to his clients.

Please provide a brief comment about your experience with James

James was friendly, knowledgeable, interested in the current and future financial plans for my family, helpful, open to questions and explained matters clearly.

How has James Britton helped you?

My situation was understood well and I feel confident that the advice and investments made were right for. I feel that James is very knowledgeable.

What could they have done better?

We didn't discuss charges but of course I expect to pay for the advice, I saw what these were once I received the paperwork. We didn't talk about what I should be saving now for my future retirement but in fairness I only asked for the pension pot I had to be looked at and invested, but any advice on what I should be saving now would good to know.

How has James Britton helped you?

Giving us confidence that he understood our needs and expectations. Always making us feel at ease and not at all pressured. Having allocated enough time for our appointment so that we never feel rushed. Being honest about how much, when and what to invest in.

What could they have done better?

Explain charges.