Alan Moran

Please provide a brief comment about your experience with Alan

Excellent experience. It has been great opportunity to obtain insights about finances.

Please provide a brief comment about your experience with Alan

He told me I was wasting his time and anybody else's time that I would contact due to my querying the cost of services. I found him to be very rude!

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning. Mortgage. Pension advice

How has Alan Moran helped you?

Alan's long term investment advice enabled me to reduce my mortgage term from 25 years to 12 years

Have you seen the outcome you were hoping for?

YES

What could they have done better?

Everyone's needs is more than coveted vua their comprehensive website

Please provide a brief comment about your experience with Alan

excellent

Please provide a brief comment about your experience with Alan

Excellent service

What were the circumstances that caused you to initially look for an adviser?

It is so long ago that I cannot remember why I approached Alan.

How has Alan Moran helped you?

He has always provided me with sensible, well considered advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am content with the service they have provided.

What were the circumstances that caused you to initially look for an adviser?

Financial and Inheritance planning

How has Alan Moran helped you?

Feel confidence in advice given.

Have you seen the outcome you were hoping for?

Outcome is long term so difficult to assess at early stages.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I needed to start saving money regularly.

How has Alan Moran helped you?

Alan has advised & helped me to understand savings, investment and financial planning. I really like his approach of taking time to make sure that I have understood new investments and dealing with pension.

Have you seen the outcome you were hoping for?

No one predict things that happen because of external factors but I trust Alan & his team in making sure that his clients’ interests are always at the top of his priority.

What could they have done better?

One of the reasons I trust Alan & his team is that they are well aware of the need to be at the top of their game and keep up their knowledge & expertise in these continuously changing times.

What were the circumstances that caused you to initially look for an adviser?

I had several pension schemes from many employers

How has Alan Moran helped you?

Alan consolidated all of my pensions in to one

Have you seen the outcome you were hoping for?

Yes, I now have one pension which is manageable

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan continues and remains committed to the utmost professional service. He is resolute in ensuring that you have access to the information on your portfolio and what it means. Just looking at a graph showing or reading his material is so helpful. Regardless of what's happening, Alan is readily prepared to explain exactly whatever issues I may have arising from my finances.

What were the circumstances that caused you to initially look for an adviser?

I was planning to take early retirement and sought advice on how best to manage my affairs

How has Alan Moran helped you?

In many ways, including will writing and power of attorney arrangements

Have you seen the outcome you were hoping for?

Yes, in every instance

What could they have done better?

Nothing that I know of

What were the circumstances that caused you to initially look for an adviser?

I wanted a reliable financial advisor and planner

How has Alan Moran helped you?

he has discussed the options relative to my life choices and guided me in my investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

no, I felt confident to trust in Alan's experience

What were the circumstances that caused you to initially look for an adviser?

Recommended by a friend

How has Alan Moran helped you?

Has been helping with tax returns over the years

Have you seen the outcome you were hoping for?

Yes yes, very efficient and effective service

What could they have done better?

Better explanations of risks of volatile market before embarking on investing in shares

What were the circumstances that caused you to initially look for an adviser?

I sought advice on an old company pension scheme.

How has Alan Moran helped you?

A constant source of reassurance and measured, useful advice.

Have you seen the outcome you were hoping for?

Very much.

What could they have done better?

Nothing, they are a first rate organisation.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan continues to advise and care for my my financial circumstances and is always available if I need to speak to him or contact him by email or through the portal

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

There has been no need all all investments are struggling at this moment in time.

What were the circumstances that caused you to initially look for an adviser?

Death of my Wife.

How has Alan Moran helped you?

Got me on track with my investments.

Have you seen the outcome you were hoping for?

not yet.

What could they have done better?

nothing really.

What were the circumstances that caused you to initially look for an adviser?

I had been made redundant and was job hunting; an agency recommended a financial service which I was suspicious of (later proved to be correct), and was being pressured into accepting. I consulted Alan who conducted a full financial appraisal and report. He has been my financial adviser for over 35 years. I have witnessed him changing a paper based to paper-less business, and from a one man to a family business, with international reach.

How has Alan Moran helped you?

Initially a full financial appraisal and report, then pensions (open market options) Power of Attorney (and the change to Lasting Power), wills, trusts, and investments, house & car insurance. Dealt with the paperwork for a sole trader business, tax returns. Currently helping with bereavement and the formalities that need to be dealt with. A constant source of advice when needed.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

very little

Please provide a brief comment about your experience with Alan

very poor

What were the circumstances that caused you to initially look for an adviser?

I have been a longstanding client of Alan Moran but needed some support and guidance when my wife passed away unexpectedly.

How has Alan Moran helped you?

Alan and his team supported me with the process of sorting out my finances and putting in place a longer term investment plan that helped to secure a better financial outlook. His ongoing support and advice has helped this to be consolidated over the past few years, even through the turmoil of the recent pandemic.

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

Nothing in my opinion.

What were the circumstances that caused you to initially look for an adviser?

Alan has been the advisor for myself and my family for over 10 years and he has always provided excellent and honest advice.

How has Alan Moran helped you?

He has helped us to arrange our financial planning, insurances and plan for the future.

Have you seen the outcome you were hoping for?

Our financial planning has changed as our circumstance have changed. His advice has helped us to budget for supporting our 2 children as they attend university.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

When nearing retirement age was advised to speak to FI

How has Alan Moran helped you?

He helped by suggesting ways of managing money.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think off.

What were the circumstances that caused you to initially look for an adviser?

Financial advice

How has Alan Moran helped you?

Good information

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer a company pension into a self-investment pension

How has Alan Moran helped you?

Alan shares my ethical views and found me a suitable investment portfolio. He continues to be interested in what is important to me as a whole rather than being solely concerned with money.

Have you seen the outcome you were hoping for?

Yes, within the circumstances of the pandemic and global financial uncertainty

What could they have done better?

Not a lot...

What were the circumstances that caused you to initially look for an adviser?

Tax returns Transferring over my Old Pension and re investing it.

How has Alan Moran helped you?

Alan , and his team are very professional and are always at hand to give you advice when needed. Very professional team of people , and quick to respond to any questions put forward to them.

Have you seen the outcome you were hoping for?

Yes. Better than I expected.

What could they have done better?

Everything they have done for me as been excellent.

What were the circumstances that caused you to initially look for an adviser?

Made redundant so asked advice on my redundancy pay.

How has Alan Moran helped you?

Many ways, redundancy, pension, investment and financial planning,

Have you seen the outcome you were hoping for?

Yes very pleased with my advice and help from Alan.

What could they have done better?

Can't think of anything, Alan always does exactly what is required.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

I can always contact Alan at any time and always get a speedy and helpful reply. Their customer care is exceptional infact they are regarded as part of my extended caring family who are as much interested in my life and happiness as they are my portfolio.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan has always been extremely pro active and responsive in his communications with me, and no doubt all of his clients. The personal warmth and lucidity of his communications I find so beneficial. Nothing is couched in phraseology outside of my level of understanding and the online tools that he uses so I can monitor my portfolio is absolutely excellent. In fact is online presence is fantastic and I'm going to make great use of it than I currently already do. On reading the monthly newsletters I never fail to be amazed with how caring, thoughtful, considered and informative every one is.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Able to review the two different pensions I had. One pension was moved the other was a drawdown so was another stream of steady income. Had just over £85,000 in one account. Was able to move cash to a investment hub so ensure money was safe and money in different accounts.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan recommended a mortgage advisor for our son whose input was invaluable for a successful house purchase.

What were the circumstances that caused you to initially look for an adviser?

Advised to consult Financial adviser before making decision on my pensions.

How has Alan Moran helped you?

He went through different options and best way to manage pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Update on State Pension and matters relating to my Will. Alan has always given me sound financial advice in a friendly manner. He encourages a dialogue and I understand the rationale for his advice.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan is always and has always been a man of integrity with the wellbeing of his clients firmly at the heart of the business. This is evident from the recent push to always make ethical and green environmental investments. He never seeks to make a fast buck in fact it is often quite the opposite, his primary concern and focus is his clients, his friends, and making the best decisions for us, never self serving always altruistic. When reviewing our finances recently, Alan spent time with us, offering clarity and expertise in online meetings discussing our financial future. Nothing is too much trouble for him. A really genuine and knowledgeable Advisor.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

Alan reassured me about leaving my investments in place when the pandemic caused values to drop. He was right - they did recover and more.

This review is a follow-up review from a client who left a review previously.

How has Alan Moran helped you since your last review?

There has been no need as all investments appear to be on track.

What were the circumstances that caused you to initially look for an adviser?

Investment

How has Alan Moran helped you?

Through explaining how things work.

Have you seen the outcome you were hoping for?

So far.

What could they have done better?

I do prefer face to face advice...not knee online.

What were the circumstances that caused you to initially look for an adviser?

Professional help

How has Alan Moran helped you?

Alan talked me through the process which was very good and good service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all I was pleased with the service

What were the circumstances that caused you to initially look for an adviser?

Couldn't find a way to invest my pension in ethical and green funds.

How has Alan Moran helped you?

He made it happen!

Have you seen the outcome you were hoping for?

Yes - I have been blown away by the outcome. It's exactly what I was hoping for, and Alan and team are everything you could ask for in an adviser team - effective, responsive, thoughtful, great at managing my money and most of all - nice people that it's a pleasure to work with.

What could they have done better?

Without the existence of magic wands I'm not sure what else I could ask for.

What were the circumstances that caused you to initially look for an adviser?

I had a final salary pension which I thought could not be bettered, however after some investigation by Alan and his team it turned out it could be bettered and not bt a small amount.

How has Alan Moran helped you?

Alan and his team will ALWAYS go above and beyond the required advice. The client focus is always first and foremost.

Have you seen the outcome you were hoping for?

On all facets of our interactions Interface have consistently exceed my expectations.

What could they have done better?

Given all the statements I have made in the survey there is nothing that could have been done better. I have complete confidence in Interface as an organisation and look forward to being a client, hopefully for a long time to come.

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Alan Moran helped you?

Alan managed what proved to be a very complicated process very professionally from start to finish.

Have you seen the outcome you were hoping for?

Yes I have

What were the circumstances that caused you to initially look for an adviser?

I took up a position away from home and needed to streamline all my assets to my advantage.

How has Alan Moran helped you?

Alan took my small start seriously and was able to direct me to recover pension funds which had been poorly advised upon, I will be most grateful to him for that in addition to acing me onto an investment plan which helped me to plan for my future.

Have you seen the outcome you were hoping for?

Quite a few years have past and although I have had short panic moments when investments dipped for a while. Alan reassured me as best he could that over time these events can turn around. He was correct and yet again I was grateful for his guiding wisdom.

What could they have done better?

Not a thing really. When I moved away I maintained my portfolio until I needed to use my investments quite a few years later.

What were the circumstances that caused you to initially look for an adviser?

Needed advise on my initially redundancy then my pension.

How has Alan Moran helped you?

Excellent advise and assistance in sorting my pension and investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very happy with everything advised and implemented.

What were the circumstances that caused you to initially look for an adviser?

I have been a client for over 20 years and was given his name from another client to make sure all my finances were in place

How has Alan Moran helped you?

He helped with my banking and how best to move my investments to lower my mortgage. Since then he has sorted our funeral arrangements, wills and pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Perhaps my pensions should have been sorted earlier

What were the circumstances that caused you to initially look for an adviser?

Seeking advice on an endowment mortgage we (my late husband and myself) had taken out after we moved house in 1992 and whether we should look at changing this to a repayment mortgage. Also requested advice on insurance. Over the past (almost 30) years and having been widowed in 2000 I have continued to benefit from Alan's advice as indicated above.

How has Alan Moran helped you?

By being given appropriate information, advice and guidance.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Investment and later provision of future care and lasting power of attorny

How has Alan Moran helped you?

with advise and data for the above services

Have you seen the outcome you were hoping for?

yes

What could they have done better?

more information about costs and charges for investment programmes

What were the circumstances that caused you to initially look for an adviser?

Myself and my wife were both full time workers with two children. We both worked weekends as well as most evenings so finding the time to manage all of our income and expenditure planning was difficult. It made sense to contact Alan to help us to evaluate our financial situation and to seek specialist knowledge and advice in key areas of financial planning.

How has Alan Moran helped you?

Alan gave us advice in a number of areas that we certainly required specialist knowledge and support. The two areas that I can recall clearly were concerned with both our pension arrangements and our mortgage arrangements. Later on we both needed some guidance on investment planning and drawing up our wills.

Have you seen the outcome you were hoping for?

The advice on our pension arrangements paid dividends as the current situation is better than it would have been had we stuck to our earlier arrangement. Topping up pension contributions was a sound mathematical outcome, although at the time it was quite a hit on our disposable income. Nevertheless, following retirement we are both very happy with the advice we received and it has certainly helped with our retirement. Alan also gave us very good advice on our mortgage situation, in particular when we had an extension built on to our home.

What could they have done better?

I don't think Alan could have done anything much better as in a way it is up to the client to seek advice and act on it if it is what the client wishes to do. Alan certainly keeps us informed as clients about various financial issues that may or may not be relevant to our individual or joint circumstances. It is then really up to us to individually or jointly to act or respond to advice and suggestions etc. There has to be a balance between reading and understanding information and suggestions and seeking further advice and pro-actively contacting a financial adviser when a very particular situation emerges, for example, a re-mortgaging arrangement. As such I would say that Alan and his staff are very good at managing this.

What were the circumstances that caused you to initially look for an adviser?

Money from parents after their death.

How has Alan Moran helped you?

Various accounts and where best to save so I could retire from work. Set up trust, will and power of attorney.

Have you seen the outcome you were hoping for?

Yes the accounts have done as I expected.

What could they have done better?

I am not very good at annual reviewing finance a gentle reminder to do this.

What were the circumstances that caused you to initially look for an adviser?

Life planning ,retirement planning

How has Alan Moran helped you?

Alan always gives sound impartial advice.

Have you seen the outcome you were hoping for?

Yes!

What were the circumstances that caused you to initially look for an adviser?

I had used Alan's services previously but this had lapsed. An unexpected death in my family resulted in me contacting Alan for advice in getting my finances back in order, which were in a pretty chaotic state.

How has Alan Moran helped you?

Alan gave helpful, non-judgemental and constructive advice in how to manage my finances and negotiate my way out of the difficulties that I found myself in. Alan then helped to put together a financial planning package to ensure that my finances were put upon a firmer footing, and that my family would be provided for in the event of any more unexpected events. He has helped me to manage my finances and supported in developing a whole life view, ensuring that I am better prepared for my eventual retirement.

Have you seen the outcome you were hoping for?

Yes - my finances are on a much firmer footing and I have confidence in the plans we have put in place for the future.

What could they have done better?

Alan is a sensitive and caring financial advisor who was genuinely concerned that I received the best advice for my particular circumstances, and not about making money from the advice given. I do not believe that Alan could have done anything better

What were the circumstances that caused you to initially look for an adviser?

I married an existing client of Alan's who already had formed a high opinion of Alan's probity and ethical approach to financial matters.

How has Alan Moran helped you?

For each of us it was a second marriage and we sought Alan's advice on how to protect the interests of our respective dependents and plan for our future together and his practical assistance

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Difficult to say. Alan set us on what we think was a sound path which we have followed. When we set up in business in our 60s Alan also introduced us to an excellent accountant to handle our business affairs.

What were the circumstances that caused you to initially look for an adviser?

Inherited mine

How has Alan Moran helped you?

Suggestions as to best invest it

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

When taking my first steps on the property ladder Alan was recommended to me.

How has Alan Moran helped you?

Alan offered advice, support and guidance to me an all my financial matters and continues to do so nearly 25 years later

Have you seen the outcome you were hoping for?

Yes, I have always had a limited income and Alan has prevented me from getting into debt by offering guidance and prudent planning and reviews of my financial situation ongoing over the years. The success of this help is shown by within the next year I will have paid off my mortgage and own my home together with staying afloat in really difficult financial situations and Alan is always revisiting what is most important and relevant at certain points in my life, always putting my needs first in his advice.

What could they have done better?

No, everything he has done has been constructive, as a busy man his replies to queries are sometimes delayed but he is always ready to help when asked.

What were the circumstances that caused you to initially look for an adviser?

Advise by previous advisor Mr. M Parson

How has Alan Moran helped you?

By providing advise

Have you seen the outcome you were hoping for?

Not all

What could they have done better?

Not sure as I am not the specialist

What were the circumstances that caused you to initially look for an adviser?

Redundancy, & an agency offering to "deal with my pension" - but not giving me the confidence to accept their service, and Needing a second opinion to confirm my suspicions asap. Needing some sound advice for my future finances

How has Alan Moran helped you?

Produced an appraisal of assets & personal financial plan, (confirmed my suspicions about the agency's unsuitability) and became my IFA Alan has dealt with pensions transfers - company to mutual, mutual to open market option, investments - advice and transfers, wills, trusts, estate planning, powers of attorney, insurances , paperwork for start & finish of a sole trader business and Public Liability Insurance, and HMRC tax returns.

Have you seen the outcome you were hoping for?

Yes, he produced advice and financial plan when when it was needed, Given advice and guidance when required to put all the documentation and finance in place for a comfortable retirement. With his son now in the business - continuity is assured

What could they have done better?

N0thing comes to mind right now

What were the circumstances that caused you to initially look for an adviser?

Dissatisfied with the interest rates in banks I was looking for long term growth in my savings

How has Alan Moran helped you?

Yes, he asked me questions about myself and asked me questions as to my portfolio profile and willingness to risk taking the time to ensure that I understood each step of the way.

Have you seen the outcome you were hoping for?

Yes, off course, as with the precipitous stock market drop, due to Covid, they've been a few hairy moments, but overall. I'm happy with the choices presented to me and the decisions that I've made accordingly.

What could they have done better?

Although, I'm pleased to say that it has largely been rectified now, there was a period when it was difficult to get in touch.

What were the circumstances that caused you to initially look for an adviser?

I have a yearly review and these were the topics discussed because they are appropriate to my circumstances.

How has Alan Moran helped you?

He has a wealth of knowledge and financial acumen and makes intelligent and helpful suggestions to all my enquiries.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

All that has been done has been done well.

What were the circumstances that caused you to initially look for an adviser?

I had many pensions from all previous employers, i needed them to consolidated into one pension.

How has Alan Moran helped you?

Alan through a great deal of effort sorted out the pension for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything in this regards, Alan is doing a wonderful job for me.

What were the circumstances that caused you to initially look for an adviser?

I have been a client of Alan's for over 20 years. I initially approached him for advice about enhancing my pension contributions.

How has Alan Moran helped you?

Pensions advice - added years - am benefiting from that advice now I'm retired. Mortgage advice - paid off our mortgage earlier than anticipated. Investment advice am making steady gains once more. Alan has drawn up our will and lasting power of attorney documents.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not sure can always rely on Alan's prompt response and advice when needed.

What were the circumstances that caused you to initially look for an adviser?

I inherited a sizeable amount of money from my father.

How has Alan Moran helped you?

He set up ethical investment portfolios for myself and my partner, and advised us on wills, lasting powers of attorney and financial planning.

Have you seen the outcome you were hoping for?

We haven't yet had time to see the outcome of our decisions.

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise

How has Alan Moran helped you?

Mortgage advise, Pensions and Life Planning

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I was at retirement age and needed advice about my pension.

How has Alan Moran helped you?

He was very patient and explained everything in great detail.

Have you seen the outcome you were hoping for?

Yes, he set up my pension plan and it runs so smoothly.

What could they have done better?

In my view he done everything I asked for. He is very patient and listens carefully.

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my company pension to self-investment

How has Alan Moran helped you?

By handling the transfer and subsequent investment of my pension in an ethical scheme

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed advice on my pension.

How has Alan Moran helped you?

Advice me on the best option to manage money.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Since its my first time using a financial aviser I cannot add think of anything.

What were the circumstances that caused you to initially look for an adviser?

I was feeling less able to keep track of my finances and needed specific advice on what to do with my Stakeholder Pension. I new some changes had to be made including making sure my family were considered in any future plans.

How has Alan Moran helped you?

Alan helped by clarifying my situation, giving compassionate and practical suggestions for making a will and putting power of attorney in place. He knew where to move my Stakeholder pension for the best return and set up a very easy to use online portal which means I can track and keep up to date on all of my finances in one place.

Have you seen the outcome you were hoping for?

Yes. I am now enjoying some drawdown from that Stakeholder Pension which makes a huge difference to my quality of life. I continue to track my income and expenditure on the portal and know that I can call on Alan at any time for advice.

What could they have done better?

I would have liked a bit more contact at times - it took me a while to get into the way of setting up appointments through the website. More guidance on that at the beginning would have been useful.

What were the circumstances that caused you to initially look for an adviser?

I had been let down by my previous adviser

How has Alan Moran helped you?

He sorted out the mess and provided easy to understand straightforward advice

Have you seen the outcome you were hoping for?

Everything has been fine since and Alan is always there when I need him.

What could they have done better?

I can't think of anything that Alan could do to improve his service

What were the circumstances that caused you to initially look for an adviser?

I needed advice with financial planning.

How has Alan Moran helped you?

He offered advice to both my late parents and myself.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing I am completely satisfied in all respects.

Please provide a brief comment about your experience with Alan

30 minute introduction was limited re - explaining services and fees.

Please provide a brief comment about your experience with Alan

Alan was friendly, helpful and knowledgeable and made me feel he had my best interests at heart.

What were the circumstances that caused you to initially look for an adviser?

I inherited some money and I wanted to invest it wisely.

How has Alan Moran helped you?

Alan advised as to the best funds to invest the money in, and to spread the investments both globally and ethically. He also arranged for me to have a monthly sum paid into my bank which has helped me enormously.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Short of cancelling Brexit (!) Alan couldn't have done anything better.

What were the circumstances that caused you to initially look for an adviser?

Alan has advised me on several financial issues which, to other financial advisers, must seem incredibly small, but were incredibly important to me.

How has Alan Moran helped you?

Alan has helped me organise several small investments and pensions, as well as advised on and recommended several better value insurance arrangements.

Have you seen the outcome you were hoping for?

Everything has been better than it ever could have been had I not taken Alan's advice.

What could they have done better?

n/a

What were the circumstances that caused you to initially look for an adviser?

To get the best advise relating to investment and long term financial security

How has Alan Moran helped you?

My investments have continued to increase according to my level of risk

Have you seen the outcome you were hoping for?

Mostly - I have not kept up with time-line for planning

What were the circumstances that caused you to initially look for an adviser?

I had an inheritance and savings in a bank was looking for steady income if I retired from work and be able to pass on inheritance to relatives with as little financial problems as possible.

How has Alan Moran helped you?

Set up a trust. Advised me I can retire from work at 51 with a steady income and is helping with the taxes.

Have you seen the outcome you were hoping for?

Yes I left work at 51 have a steady income.

What could they have done better?

Since I am not very financial knowledge I relied on financial adviser. More regular contact by e-mail about how to improve accounts.

What were the circumstances that caused you to initially look for an adviser?

I needed to plan for my retirement.

How has Alan Moran helped you?

He provided extremely valuable advice, explained in a way that I (as a lay person) can understand.

Have you seen the outcome you were hoping for?

Jury's out.

What could they have done better?

When we first began working together I found Alan quite difficult to get hold of, he has considerably improved his communications arrangements however and is now very easy to contact.

What were the circumstances that caused you to initially look for an adviser?

Necessity when under pressure through redundancy and unwelcome interest by another "I"FA

How has Alan Moran helped you?

Produced a financial appraisal & sensible plan initially, which safeguarded future pension. and continuing with Investment advice, and estate planning.

Have you seen the outcome you were hoping for?

Continuing reviews, and initiatives, have secured stable finances and investments, life & estate planning, and lasting powers of attorney being put in place.

What could they have done better?

Alan should be congratulated for changing his business, & operations, embracing the changing regulatory environment of the day, to where it is now. However, during the time consuming changes (paperless office/training etc), some of his clients found that reduced availability/accessibility difficult to accept or understand why - even with good communications and newsletters. Perhaps the odd phone call to some might have negated some of the whinges that I heard. in my case, it was the lack of promised return calls / or response to request that irked, but subsequently realised things had moved on - I hadn't.

What were the circumstances that caused you to initially look for an adviser?

I was buying my first home, had a low income and Alan was recommended by a friend as he was happy to give his advice freely and without bias

How has Alan Moran helped you?

He helped me immensely in organising my finances, prioritising my needs and being able to manage my budget commitments

Have you seen the outcome you were hoping for?

Yes, I only have a small portfolio yet I am always given sound advice and guidance.

What could they have done better?

I could not suggest anything now, in the early days when Alan was effectively working alone it was sometimes hard to schedule meetings but now his team of people who work with him and all of the initiatives in place that allow for internet based financial platforms, timely support and advice and fantastic professional colleagues he can provide excellent accessibility and help at all times.

What were the circumstances that caused you to initially look for an adviser?

Alan has been my adviser for over 20 years

How has Alan Moran helped you?

Alan has been helping me with pension and investment planning for years. Recently assisted in formulating a plan to move the property portfolio from my personal name.

Have you seen the outcome you were hoping for?

On-going process

What could they have done better?

Alan has been adopting technology quite quickly. Sometimes, the features/functionality added to his systems is not conveyed to the clients properly. It's only when chatting to Alan that I find out about the new bits added to the systems.

What were the circumstances that caused you to initially look for an adviser?

Needed financial advice about regular savings

How has Alan Moran helped you?

He gave me the advice and support I needed and had continued to do so in a way that doesn’t make me feel frustrated about financial matters. He is extremely knowledgeable and very patient.

Have you seen the outcome you were hoping for?

Yes but it’s a continuing process. So I look forward to Alan’s continuing support & advice.

What could they have done better?

At least an annual face to face review meeting would be good.