Harj Heer

What were the circumstances that caused you to initially look for an adviser?

Logic Financial Services and Harj Heer were recommended to me by a friend as I was looking for someone to discuss my pension options with.

How has Harj Heer helped you?

Really helped me understand all the options available to me with taking my pensions earlier than my normal retirement date, what to look out for and how best to minimize my tax position.

Have you seen the outcome you were hoping for?

Yes. The advice provided has been really helpful.

What could they have done better?

Nothing. Can't fault the service provided. Has made me think about some of my options in a different way and how to combine different pensions and timescales.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Harj Heer helped you?

He gave me advice on how to make the best use of my pension pot

Have you seen the outcome you were hoping for?

Yes, so far

What were the circumstances that caused you to initially look for an adviser?

My Dad wasn't sure about what to do with money he had sitting in the bank

How has Harj Heer helped you?

Great advice on were to initially start Then advice on what to do with remaining balance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, they were very patient with my dad who is very elderly and get a bit confused

What were the circumstances that caused you to initially look for an adviser?

Need to coordinate pensions and investments to provide for retirement and plan inheritance.

How has Harj Heer helped you?

By doing all of those things

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot…

What were the circumstances that caused you to initially look for an adviser?

We had not used a financial advisor before and felt that with retirement looming it would be prudent to seek advice.

How has Harj Heer helped you?

Provided helpful advise on various options for our pensions and investments.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I had recently retired and needed advice on how to invest my pension pots.

How has Harj Heer helped you?

Harj is very personable on first meeting. He listened to our needs and provided good, clear advice, without too much jargon. We are pleased with the way the investment of our pensions have been managed so far.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, thoroughly professional service

What were the circumstances that caused you to initially look for an adviser?

Pension advise and transfer's

How has Harj Heer helped you?

Professional and friendly advise

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

\everything was fine

What were the circumstances that caused you to initially look for an adviser?

Helping our daughter buy a house partly with gifted savings

How has Harj Heer helped you?

Harj gave us excellent advice on how best to achieve the outcome we were seeking, patiently walking us through a number of quite complex scenarios in a way which made everything clear and enabled us to make a decision with confidence.

Have you seen the outcome you were hoping for?

Yes, a completely successful outcome.

What could they have done better?

There is absolutely nothing Harj could have done better, friendly and approachable throughout - nothing was too much trouble.

What were the circumstances that caused you to initially look for an adviser?

Advice with long term financial planning.

How has Harj Heer helped you?

Harj is always both friendly and professional in his dealings with us. We both feel that over the years we have been his clients our finances have been in safe hands.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We are completely satisfied.

What were the circumstances that caused you to initially look for an adviser?

I was considering retiring.

How has Harj Heer helped you?

I have been very pleased with the advice I have received. It has been sound, pragmatic and professional and the recent review has reassured me that my finances are in good order.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I wanted some advice on remortgaging my home.

How has Harj Heer helped you?

He recommended that I stay with my existing offset mortgage and ask them to extend the term, which I had not realised was a possibility. That turned out to be the best option. What I was very impressed by was that he knew that staying with my existing lender would mean he would earn nothing from this advice. Since then, I have asked Harj for personal financial advice on an occasional ad hoc basis for a few years now. I have always found his advice very good, unbiased and useful.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

There has been a fair amount of turmoil in the markets in recent years and I needed some reassurance about my pension and investments. Plus some ongoing advice about funding later life care.

How has Harj Heer helped you?

Harj was patient, listened to my concerns and answered all my questions using clear explanations (and didn’t use technical jargon!). All in all, excellent advice.

Have you seen the outcome you were hoping for?

Yes. I feel reassured about the immediate future and with Harj’s help have a better understanding about how I will be able to fund my later life.

What could they have done better?

Can’t think of anything off the top of my head.

What were the circumstances that caused you to initially look for an adviser?

I had a pension pot that needed to be invested.

How has Harj Heer helped you?

In addition to general financial/pension advise he advised me on a suitable SIPP to invest in.

Have you seen the outcome you were hoping for?

Initial year was excellent but due to world events, Covid, Ukraine, economic crisis, etc the last year has been disappointing.

What could they have done better?

I don't think the disappointing result was down Harj and his team and have therefore remained a client.

What were the circumstances that caused you to initially look for an adviser?

getting close to retirement age

How has Harj Heer helped you?

very good advice in a helpful and honest way

Have you seen the outcome you were hoping for?

yes

What could they have done better?

not sure in this economic climate

What were the circumstances that caused you to initially look for an adviser?

Having financial Power of Attorney for my mother's finances, she needed help with planning for care fees and estate planning

How has Harj Heer helped you?

Harjeet and his team gathered a complete round-up of my mother's finances and her estate, and spoke to us both about what she needed to get for their service. He then prepared a cashflow plan covering various long-term care scenarios, to show that she had enough funds to cover her care costs for the rest of her life. The plan also suggested how to restructure her funds to mitigate risk more effectively, and products for estate planning to minimise inheritance tax. Harjeet has also been helpful in acting as a sounding board and providing advice when I'm making decisions about my mother's finances.

Have you seen the outcome you were hoping for?

Yes than financial plan and the annual reviews demonstrate independently that my mother's finances are being soundly managed

What could they have done better?

A significant restructure of my mother's investments coincided with a big downturn in global financial markets. In retrospect, it would have been better to spread out the process of restructuring the investments to smooth out the impact of such volatility.

What were the circumstances that caused you to initially look for an adviser?

Have dealt with Harj over a long period both one a one to one.

How has Harj Heer helped you?

Good sound advice and has a full understanding of my needs.

Have you seen the outcome you were hoping for?

Ongoing.

What could they have done better?

Harj and his team are readily available and extremely customer focused.

What were the circumstances that caused you to initially look for an adviser?

I was planning on taking early retirement and wanted to check that our finances were healthy enough.

How has Harj Heer helped you?

Thorough review of investments, pensions and current and planned expenditure.

Have you seen the outcome you were hoping for?

Yes, I have now mostly retired and with Harj we continue to monitor the situation as the fincancial environment changes.

What were the circumstances that caused you to initially look for an adviser?

Mortgage, Pension advice & general financial planning.

How has Harj Heer helped you?

Harj has given thoroughly sound advice based on our circumstances.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

Nothing, thoroughly professional & honest service.

Please provide a brief comment about your experience with Harj

I really liked Harj’s approach. He listened well and took on board the situation my husband and I outlined to him. I will definitely go back to him in the very near future. My husband is terminally ill and having talked to various financial advisors I would rate Harj as the most sensitive and sensible by far.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement

How has Harj Heer helped you?

He helped us to understand how pensions work and to think differently. He used language we could understand and was not in anyway patronising ,

Have you seen the outcome you were hoping for?

We have felt reassured of our position and have options to explore

What could they have done better?

Nothing , it was excellent service

What were the circumstances that caused you to initially look for an adviser?

We had just moved into the area having retired and were looking for some advice on the management of our investments and savings

How has Harj Heer helped you?

Harj was incredibly patient and helpful in explaining the complexities, risks and opportunities of various investment and savings options.

Have you seen the outcome you were hoping for?

Yes, absolutely. We feel more confident about the earnings potential of our savings and have been able to mitigate some of the inherent risks.

What could they have done better?

Nothing at all, a first class service!

What were the circumstances that caused you to initially look for an adviser?

Brilliant independent advise - I can highly recommend

How has Harj Heer helped you?

Think about how to plan ahead for retirement - specially options for savings and pension lump sum

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - all good

What were the circumstances that caused you to initially look for an adviser?

I was coming up to retirement and Harj is the preferred financial advisor used by my company and so I could be confident in the advice he gave me.

How has Harj Heer helped you?

Suggestions with regards of the best course available to me regarding my pensions.

Have you seen the outcome you were hoping for?

Not yet finalised.

What could they have done better?

Nothing I can think of.

Please provide a brief comment about your experience with Harj

Harj was very welcoming. This was my first opportunity to talk to someone about my finances. He was able to explain my options to me in a way I could relate to and he was quite clear about the decisions I need to make and reassured me regarding when these decisions need to be made. Indeed talking to him gave me confidence to make those decisions.

What were the circumstances that caused you to initially look for an adviser?

Pension and Investment review

How has Harj Heer helped you?

Explained risk levels regarding my investments, explained pension options and tax implications

Have you seen the outcome you were hoping for?

Yes - Given me confidence to make decisions

Please provide a brief comment about your experience with Harj

The meeting I had was very informative and answered my questions in a clear and professional way, certianly giving me peace of my and some excellent suggestions of how I can potentially move ahead in the future. The meeting gave a very clear and personal mesage

What were the circumstances that caused you to initially look for an adviser?

Life event

How has Harj Heer helped you?

Financial planning

Have you seen the outcome you were hoping for?

Too soon to say

What were the circumstances that caused you to initially look for an adviser?

Planning my retirement and wanted to know what was "enough"

How has Harj Heer helped you?

A detailed cashflow plan which demonstrates the likely income I will be able to afford to take from my pension, once I retire. This is regularly reviewed and updated in light of further contributions, increases in expenditure plans and market conditions.

Have you seen the outcome you were hoping for?

Whilst I haven't retired yet, knowing what parameters I can work within financially, is hugely re-assuring

What could they have done better?

Nothing, Harj and the team are always on hand to help.

What were the circumstances that caused you to initially look for an adviser?

I had received some inheritance and with no previous financial knowledge i decided to 'put my house in order'.

How has Harj Heer helped you?

Harj was very clear and concise when discussing my overall financial situation. He looked at things from angles i hadn't considered and gave me some solid options that made total sense.

Have you seen the outcome you were hoping for?

Yes- I am about to enrol on a pension he suggested.

What could they have done better?

Nothing - i was very happy.

What were the circumstances that caused you to initially look for an adviser?

To help with my pension and personal finances

How has Harj Heer helped you?

He has a very professional approach and is extremely knowledgeable in this field

Have you seen the outcome you were hoping for?

Yes, each year and hopefully once I have retired

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

An inheritance

How has Harj Heer helped you?

By advising and investing the monies

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I received a substantial (to me) legacy.

How has Harj Heer helped you?

Harj is very approachable and has sought to find out what suits my circumstances in particular rather than generalise.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I am coming up to the age for retirement and needed financial help, Harj came recommended

How has Harj Heer helped you?

By understanding the current position of my pensions and savings, ready to workout when the best time to look at retiring

Have you seen the outcome you were hoping for?

Yes very much so in respect of advice to be ready for retirement

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Harj Heer helped you?

Clearly presented information

Have you seen the outcome you were hoping for?

Financial plan in place

What could they have done better?

Very happy with the service provided

What were the circumstances that caused you to initially look for an adviser?

Getting older with retirement getting closer made us think more seriously about financing our lives after work. . After paying off mortgage some years ago there was a much greater opportunity to save and invest for the future. We felt that since we were novices with particularly investing so we needed specialist advice

How has Harj Heer helped you?

His assessment of our attitude to risk, our current circumstances and hopes for the next part of our lives was incisive, perceptive and accurate. We felt that his advice was and is based on OUR concerns, wants and needs. His ability to communicate complex details with excellent clarity as well as not confusing us with unnecessary detail makes our dealings with him a pleasure.

Have you seen the outcome you were hoping for?

Yes, unequivocally. His advice and actions have produced results that we are delighted with.

What could they have done better?

Currently, not able to think of anything.

What were the circumstances that caused you to initially look for an adviser?

Advice on how to finance long term care for a family member and general finically advice.

How has Harj Heer helped you?

Harj provided comprehensive long term financial advice for myself and my family.

Have you seen the outcome you were hoping for?

Yes, I have now made the right long term financial decisions thanks to Harj’s advice.

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

Pension share due to divorce - investment and advice

How has Harj Heer helped you?

Clear, sensible advice with sensitive support

Have you seen the outcome you were hoping for?

Ongoing - pension share not yet finalised

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

Reached age 65 and needed to plan retirement

How has Harj Heer helped you?

Sound and detailed advice on a variety of aspects of financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

What were the circumstances that caused you to initially look for an adviser?

I was ready to access my pensions and wanted good quality advice and management services. At the same time I needed guidance relating to covering the costs of my mother's long term care needs

How has Harj Heer helped you?

He gave great advice, really clearly explained on both aspects of my requirements.

Have you seen the outcome you were hoping for?

Yes, I now have my pensions gathered into a SIPP and we are currently exploring options relating to my mother's care

What could they have done better?

I can't think of anything that Hard and his team have not delivered!

What were the circumstances that caused you to initially look for an adviser?

My current IFA retired and I came across Harj Heer as he has acted for a number of my clients who have always spoken very highly of him.

How has Harj Heer helped you?

He has reorganised my pensions, assisted with obtaining a mortgage and helps with my retirement planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The advice has been great and couldn't been improved.

Please provide a brief comment about your experience with Harj

Straight-talking, honest and very well-informed

What were the circumstances that caused you to initially look for an adviser?

Up until retirement my employers handled both my Final Salary and Defined Contribution pensions. Following retirement I felt I needed professional advice to guide me on what my options were regarding these pensions and how best to manage them for the future. In addition I received two legacies for which I wanted advice on how best to invest for the future.

How has Harj Heer helped you?

Harj advised me on how best to use my pensions to meet my future plans and made investment recommendations regarding my legacies which I have agreed upon.

Have you seen the outcome you were hoping for?

I am very satisfied with the return on these investments as they more than meet my needs for the future.

What could they have done better?

I really can't see what else Harj could have done differently to improve on the current situation. What he has managed to do satisfies my needs while giving me peace of mind.

What were the circumstances that caused you to initially look for an adviser?

Advise on long term care for elderly parents

How has Harj Heer helped you?

We received clear and concise information regarding a number of options available regarding the financial impact of long term care.

Have you seen the outcome you were hoping for?

The advice has enabled us to deliberate the best course of action.

What could they have done better?

Nothing

Please provide a brief comment about your experience with Harj

The family were looking for later life financial advice relating to care costs for elderly parents, inheritance tax etc. During a Zoom call Harj provided detailed advice on a number of options to consider in a very clear manner. He clearly knows his stuff and is able to explain things in an easy to understand manner. He is very approachable and we found his advice very helpful. We are considering the information further and will recommend that our parents seek his further assistance once they have decided how thy wish to proceed.

What were the circumstances that caused you to initially look for an adviser?

I became a widow

How has Harj Heer helped you?

He gave a lot of his time giving clear, sensible advice and was very professional.

Have you seen the outcome you were hoping for?

Yes and better

What could they have done better?

Nothing that I am aware of.

What were the circumstances that caused you to initially look for an adviser?

Mortgages and pensions advice

How has Harj Heer helped you?

I was able to talk through my long term needs and he was able to give me clear honest advice without pressure

Have you seen the outcome you were hoping for?

yes definitely

What could they have done better?

Maybe more staff as he clearly works very hard as do all his team but they have never made me feel as if I wasn't a very valued client or didn't have time for my many questions.

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Harj Heer helped you?

Gave a risk assessment in terms of investments, discussed our objectives and gave excellent advice about the possible options

Have you seen the outcome you were hoping for?

Given the current financial situation, yes

What could they have done better?

Nothing, in terms of what I know about finance and investments

Please provide a brief comment about your experience with Harj

Very helpful and patient, friendly and explained things fully also made suggestions that I hadn't thought of.

Please provide a brief comment about your experience with Harj

Professional, friendly engagement.

What were the circumstances that caused you to initially look for an adviser?

I sold a property and wanted professional advice on how to invest i, keep it safe and be able to pass some on to the next generations.

How has Harj Heer helped you?

He took time to meet me and get to know my situation and my wishes for the future. He advised on different investments and methods of saving as well as my pension.

Have you seen the outcome you were hoping for?

Yes, in many cases and Harj continues to advise on new options.

What could they have done better?

I don't think that he could have done a better job. Harj continues to keep in touch regularly in these difficult time and produces different ideas for me to peruse.

What were the circumstances that caused you to initially look for an adviser?

We were responsible for investing a large amount of money from a trust set up by our father

How has Harj Heer helped you?

He recommended investments that would hopefully retain the original capital whilst generating income due to our father in the medium to long term

Have you seen the outcome you were hoping for?

We have just reached the end of the first year of investment and have ended up with a slightly reduced capital. We were not looking for a quick return but rather a safe way of investing the money over several years.

What could they have done better?

As a first time user of a financial adviser we were happy with the service and advice received

What were the circumstances that caused you to initially look for an adviser?

We always Retirement

How has Harj Heer helped you?

He helped my late husband and me how best to invest or savings. After my husband died he helped me a lot and that was seven years ago and I never looked back

Have you seen the outcome you were hoping for?

Most definitely he not only helped me but but looked after my investment so that I had a monthly income to subsidise my pension

What could they have done better?

Nothing .I have been with Harjeet Heer for many year’s and I do not know what I would do with out him , if I am worried about anything I can ring his office and every one is always so helpful .

Please provide a brief comment about your experience with Harj

Had a brief conversation and it was clear to Harj from the information I provided that proceeding wasn't in my interests. He clearly explained why and also gave an indications of the fees that he would have charged. Harj came across as very honest and I'd definitely consider using his services in the future.

Please provide a brief comment about your experience with Harj

Had a short call with Harj and the quick conclusion was that the transaction I was considering (DB transfer out) was not worth pursuing. He was completely open with me regarding the reasons and the potential costs if I did insist on getting advice. Very friendly, no hard sell activities. I don't need Harj's services immediately but will definitely consider him in future.

What were the circumstances that caused you to initially look for an adviser?

I retired from teaching & had had a previous financial advisor from your office who had helped me to plan how to manage my income In retirement. When she retired she passed me on to Harjeet.

How has Harj Heer helped you?

He was very easy to talk to & is very thorough & knowledgeable, as well as asking uncomfortable questions at time that need to be looked at. I was diagnosed with Alzheimer’s last year and he is able to deal with the issues arriving out of this & is not afraid to challenge some of my decisions, always giving good reasons!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think he could - I feel he knows me very well & is happy to challenge some of my decisions - I really value his advice but don’t always follow it.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Harj Heer helped you?

With a modest Company pension and a couple of older small frozen lump sums from previous employers, it was important to generate the best retirement income without taking too much risk

Have you seen the outcome you were hoping for?

So far so good after 18 months in retirement, but then the Covid 19 outbreak arrives. So only time will tell if the pension fund recovers and goes on to perform as planned.

What could they have done better?

Harj communicates in simple easy to understand language, so very clear to deal with

What were the circumstances that caused you to initially look for an adviser?

I was disappointed in the lack of personal care I had been receiving with my previous financial adviser.

How has Harj Heer helped you?

He took a personal interest in my financial affairs and has always reported accurately the discussions we have had.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I am totally happy with the advice I have been given.

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking to put life insurance and critical illness cover in palace, as the cover we had was inadequate. We are both key workers and in view of the current situation we wanted to ensure that the children are adequately protected should something happen to us.

How has Harj Heer helped you?

Harj made a very stressful situation very easy. He found the best deals for us, talked us through them explaining in very simple terms what was being offered. He understood our requirements immediately and the process was complete within a week, despite the problems that he faced because of the lockdown. The professionalism and advise that we received from Harj and the support from his team was exemplary. We have used financial advisers before but Harj was in a league of his own. I cannot recommend him enough.

Have you seen the outcome you were hoping for?

Yes we have. In addition, Harj is continuing to look at the cover that is in place to ensure that it continues to protect us adequately. I wish I had known about Harj when we were buying our house - I would have used him for mortgage advice too!

What could they have done better?

I know this is not helpful but I genuinely do not have any recommendations (and trust me this is unusual for me!). My usual complaint is communication but Harj was exemplary in this respect, he always responded to emails in a timely fashion, kept us updated, always answered our calls and if he couldn't he would call us back. We are truly grateful for the help and advice that Harj provided, particularly as we were so stressed whilst arranging this cover.

What were the circumstances that caused you to initially look for an adviser?

Initially my parents sought advice on investments and I then sought advice on a mortgages and this lead on to other instances where I need help and Harj supported me.

How has Harj Heer helped you?

Harj has helped numerous times with sourcing products, whether it be a mortgage or life insurance, helping me navigate through the process, advising me on pension transfers, investments, how I manage my money. Its been more of an education than a service.

Have you seen the outcome you were hoping for?

Yes, applications agreed, monies released, monies invested, risks to pension transfer highlighted and remedied. And advice given time and time again. Harj is my financial advice go to on all financial matters, questions I have. I am grateful to have Harj in my life!

What could they have done better?

None.

What were the circumstances that caused you to initially look for an adviser?

Marital break up and financial hardship

How has Harj Heer helped you?

Excellent pensions advice allowing me to free up some investments and provision of long term financial planning

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Harj is my mother's FA. Myself and my brother are now Powers of Attorney for Mum

How has Harj Heer helped you?

Planning for the future for my mother who has Alzheimer's is critically important. We are just at the beginning of the planning process. Harj's input has been invaluable in helping us understand the different options available. He has made the first step as easy as possible, explains things clearly and, as a member of SOLLA, we feel we are in good hands.

Have you seen the outcome you were hoping for?

We are happy with the advice so far.

What were the circumstances that caused you to initially look for an adviser?

investments to achieve security. IHT planning with no compulsion

How has Harj Heer helped you?

careful assessment and non-pushy advice. Independent.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

no problems and I like the conservative approach. I trust Harj as I trusted my Financial Advisor at Logic before he took over.

Please provide a brief comment about your experience with Harj

Very helpful

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Harj Heer helped you?

Advised on best investments to meet objectives yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All good

What were the circumstances that caused you to initially look for an adviser?

We were within five years of our planned retirement ages and needed to focus on whether this was realistic.

How has Harj Heer helped you?

He provided an overall assessment of how realistic our plans were. He gave us a detailed analysis of our spending plans and he's given us guidance on the immediate actions we need to consider in the lead up to our actual retirement date.

Have you seen the outcome you were hoping for?

We're still in the planning for retirement stage but so far, his advice has been invaluable in making our plans more concrete.

What could they have done better?

At this stage, it's difficult to see that there was anything else he could have done to help us.

What were the circumstances that caused you to initially look for an adviser?

I needed help with pension choices a few years ago and now am at a stage of life where planning for my retirement has become a priority.

How has Harj Heer helped you?

Harj is very special in that he is super smart and has an intricate knowledge of finance and he is also incredibly personable, easy to get along with and has taken time to understand me as an individual. He provides options and recommendations in a way that is easy to understand. I've been working with Harj now for a few years and I'm delighted to have been the benefits of someone helping me with my financial planning so that I can live the lifestyle I choose.

Have you seen the outcome you were hoping for?

Absolutely. Harj has delivered beyond expectations.

What could they have done better?

No suggestions.

What were the circumstances that caused you to initially look for an adviser?

Redundancy

How has Harj Heer helped you?

Sort my pensions.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Harj

Very professional, very knowledgeable about personal finance. Very pleased.

What were the circumstances that caused you to initially look for an adviser?

Dramatic change in personal circumstances

How has Harj Heer helped you?

Harj helped me understand how I could move forward with my longer term finances to achieve some very specific personal objectives despite facing a challenging personal situation

Have you seen the outcome you were hoping for?

To date the process is going well and I am confident that in time the outcomes will be positive both personally and financially.

What could they have done better?

The team at Logic treat me as a person, not a spreadsheet or number - I have been dealt with as someone with very specific needs and this makes dealing with the finances less stressful. The team respond very promptly and make time to see me as required. The supporting information and platforms allow easy access to the detials and the team are always on hand to answer questions. At this stage I have no reason to comment on how the team could improve on the experience or services.

What were the circumstances that caused you to initially look for an adviser?

I am taking ealy retirement and needed advice on my pensions and what to do with them

How has Harj Heer helped you?

He listened to what I wanted from my retirement and then produced a plan that catered for this as well as working hard to finalise my Final salary pension.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing it was what I wanted precisely

What were the circumstances that caused you to initially look for an adviser?

Changes to my pension scheme, followed by ill health.

How has Harj Heer helped you?

From a point of despair, Harj took a weight off my shoulders and guided me on investments to increase my pension pot, and resolve mortgage issues.

Have you seen the outcome you were hoping for?

Absolutely, my pension out performed the best possible outcomes, and has given me peace of mind and an income since I stopped working

What could they have done better?

In my opinion, nothing. All my problems were resolved.

What were the circumstances that caused you to initially look for an adviser?

Troubled times, with husband losing job. Financial obligations seemed overwhelming and hopeless.

How has Harj Heer helped you?

We spoke at length, and Harj explained a good strategy to get us out the stranglehold.

Have you seen the outcome you were hoping for?

Thanks to Harj, we are both very comfortable with our current situation. We have no financial worries hanging over us. Our retirement is one of contentment. We can happily afford our world travel plans. Life now holds promise not disaster.

What could they have done better?

I cannot thank Harj enough for his continued support. His suggestions opened my eyes to other possibilities. I don't believe that he could have done anything better - he did his best and we achieved financial independence. Can't ask for more!

What were the circumstances that caused you to initially look for an adviser?

As we were looking to plan our retirement we took advise from Harj on the options we had with our current pension provisions.

How has Harj Heer helped you?

Like many people we were under the impression that we needed to work until we were 65 to get the best options from our final salary schemes - but Harj pointed out that was not the case. He gave professional sound advice on which schemes we should keep and which would give us better returns if transferred out.

Have you seen the outcome you were hoping for?

Yes - we will both be retiring earlier than planned.

What could they have done better?

Harj was available all the time to answer our concerns and explain everything logically - not sure he could have done anything better.

What were the circumstances that caused you to initially look for an adviser?

I was looking into the potential to retire early and Harj was recommended to me by a number of colleagues who have used him in the past and who were very happy with the service he had provided to them.

How has Harj Heer helped you?

Harj was very thorough, patient and knowledgeable in all of the Pension areas, both for Final salary and for draw-down options. He made the somewhat complex financial world easier to understand and was not at all put out by the number of questions asked or their simplicity. this was all presented in a easy to understand package.

Have you seen the outcome you were hoping for?

Yes. by the time we had completed our meetings i knew exactly what my options were and the best way for me to progress given my own set of personal circumstances.

What could they have done better?

I can honestly say that there is nothing that I can think of. Harj was clear, patient, knowledgeable and made himself available both in time and Geographically.

What were the circumstances that caused you to initially look for an adviser?

When my mother moved into a retirement home I needed to invest the money for the sale of her house to provide an income for her.

How has Harj Heer helped you?

I met with Harj several times and he was immensely helpful in explaining the various options, helping me make sense of my mother's finances. I also took my mother to meet him and he was so patient and understanding. He took care of the purchase of the annuity and has always been there when I needed his advice. I live in San Francisco so it has been invaluable and reassuring to know that he and his colleagues will respond swiftly and efficiently to any question I may have, whether by phone or by email. I have complete confidence in him and in his advice.

Have you seen the outcome you were hoping for?

Yes. My mother's retirement home costs are covered by the annuity.

What could they have done better?

I really can't think of anything.

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Harj Heer helped you?

In every respect

Have you seen the outcome you were hoping for?

yes

What could they have done better?

n/a

What were the circumstances that caused you to initially look for an adviser?

I was looking for a financial advisor for remortgage and life insurance

How has Harj Heer helped you?

Harj reviewed my personal situation thoroughly and provided sound impartial advice. his product and market knowledge was outstanding and as a result he was able to advise me on the best products and steps for me at a difficult time in my life.

Have you seen the outcome you were hoping for?

Yes I saw the outcome I had hoped for and will continued to look to Harj for great financial advice over the years to come.

What were the circumstances that caused you to initially look for an adviser?

I was looking for financial advise in general to help me plan for the future.

How has Harj Heer helped you?

Harj was amazing. He is so personable and really knowledgeable too. We had an initial discussion and then a meeting, both of which were really helpful. Harj helped me to see what I needed to do to achieve my goals and make sure that everything was taken care of.

Have you seen the outcome you were hoping for?

I have now got the life cover in place that I needed, my pension is looking great and my investments are all where they need to be! I always recommend Harj to all my friends and have also passed on his details to business associates who have also used him and had the same great experience.

What could they have done better?

I honestly cannot fault the service I received.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage and then found Harj Heer and found that he has a team of people that were excellent at all different aspects of financial services.

How has Harj Heer helped you?

Harj has look at complex lending, both mortgages and business. I have found him to be someone that thinks outside the box and comes up with a solution. He has also advised on Pensions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything that could have been done better.