Robert Newton

What were the circumstances that caused you to initially look for an adviser?

I had a couple of dormant pensions that I needed advice on

How has Robert Newton helped you?

Advising me with fund selection

Have you seen the outcome you were hoping for?

Yes, so far

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

To invest some inheritance

How has Robert Newton helped you?

Robbie has supported me to create a portfolio, invest at the level of risk I am comfortable with and ensure I understand the investment process

Have you seen the outcome you were hoping for?

Yea

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

I received information for a frozen pension. I spoke to a financial advisor friend who recommended Chartwell.

How has Robert Newton helped you?

He's provided recommendations for managing my portfolio and has always responded immediately when I have needed advice on financial matters.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Probably nothing, as recent world events have caused instability in the financial markets.

What were the circumstances that caused you to initially look for an adviser?

Historically, I heard a presentation by previous leaders of the organisation at my place of work.

How has Robert Newton helped you?

By reviewing our investments and explaining their performance.

Have you seen the outcome you were hoping for?

Yes, at present.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

My husband had died and I had just retired and I needed financial advice.

How has Robert Newton helped you?

He has helped me with my investments and pensions. I feel very reassured knowing that I can contact him if I need advice. He is very approachable and listens to any concerns I have.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I had inherited a sum of money from my husband after his passing, that I needed to take advice on investing.

How has Robert Newton helped you?

He has talked me through a number of options. Advised and supported me and my family with issues that have arisen with my finances subsequently. Kept me updated with details of my investment and been able to answer any questions I have had promptly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am really pleased with the service and support I have been given and cannot think of anything else that could be done to improve my experience.

What were the circumstances that caused you to initially look for an adviser?

I needed advice on accessing and consolidating multiple deferred pensions.

How has Robert Newton helped you?

He has managed my pension, assessing and advising on suitable risk for my personal situation. The annual review is comprehensive, considering whether any changes are required in my pension arrangements and other savings. He reviews and advises on my financial position generally, inheritance tax planning and anything I would like to discuss. I find this meeting very useful and informative. He is also available to answer additional queries if needed.

Have you seen the outcome you were hoping for?

Yes, I am happy with how things are.

What could they have done better?

Nothing. I am very happy and feel confident in the service provided by Robert and Chartwell.

What were the circumstances that caused you to initially look for an adviser?

We needed financial advice and Chartwells were recommended to us. We have been clients both professionally and personally for over 20 years.

How has Robert Newton helped you?

He has provided excellent advice and kept us up to date with the changes and challenges that have happened since 2019. We would like to think that we have a good working relationship and we know we can trust his judgment.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

We are very pleased with the results of our investments and the service Rob provides.

What were the circumstances that caused you to initially look for an adviser?

Advice re transferring out my pension from a final salary scheme to a SIPP plus general pension and investment advice

How has Robert Newton helped you?

Robbie has kept me updated on the performance of my funds and provides financial forecasting through a tool that utilises a number of What if scenarios to enable me to make the right financial decisions

Have you seen the outcome you were hoping for?

Yes - good performance and growth of my pension funds

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I had several pensions from previous schemes and some savings, hence I needed to consider professional financial advice.

How has Robert Newton helped you?

Robert has organised my financial affairs so that everything is in order. The products are performing well and everything is clearly explained.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

I was first introduced to Chartwell via a previous employment.

How has Robert Newton helped you?

Yearly meeting to review my pension plan.

Have you seen the outcome you were hoping for?

No surprises and as expected.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Various deferred pensions for myself and my wife - and needing to understand what this portfolio looked like, along with other investments, to enable retirement planning.

How has Robert Newton helped you?

Given clarity on not only my personal financial situation but also a global view on investment markets, pensions and other long term financial planning.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my retirement financial planning for my combination on DB and DC pensions.

How has Robert Newton helped you?

Clearly explained options and set out long term financial models to illustrate how my portfolio of pension and inheritance plans would allow me to have financial security.

Have you seen the outcome you were hoping for?

Advice has been excellent and Robbie is always available when I have questions or personal circumstances change.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I need advice on my pension and savings

How has Robert Newton helped you?

He has guide me through my pension investments

Have you seen the outcome you were hoping for?

I am very pleased with the results we have achieved via Robbie’s help and advice

What could they have done better?

To my knowledge Robbie hasn’t left a stone unturned to achieve getting me my best return.

What were the circumstances that caused you to initially look for an adviser?

Moving to self employment and needing specialist tax, investments and pensions advice.

How has Robert Newton helped you?

Enormously by effecting the transfer of my various pensions into one and providing advice on my savings and investments.

Have you seen the outcome you were hoping for?

Yes. My plan performed well above the expected level in the last 12 months.

What could they have done better?

No.

What were the circumstances that caused you to initially look for an adviser?

Advice on my private pension

How has Robert Newton helped you?

Rob explains things in way that is easy to understand. He is very approachable and nothing is too much trouble for him. He will advise if there is something that will produce a better outcome with my pension

Have you seen the outcome you were hoping for?

Yes, there have been some good returns with my investments over the years.

What could they have done better?

I have no reason to suggest that Rob could have done better

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with the performance of my investments and advice that my previous Financial Advisor/Wealth Management company had provided.

How has Robert Newton helped you?

Robert (recommended by a friend) reviewed my pension and investment provisions/arrangements and made recommendations of changes to help in achieve my financial/retirement objectives. The information Robert provided was clear, understandable and detailed it highlighted strengths and weaknesses of the various options open to me.

Have you seen the outcome you were hoping for?

Yes, I now have a much clearer view of my position. I have immediate access to see how my various investments are performing. Having moved to Robbie and implemented the changes he advised, I am now seeing the performance I had hoped for and have more confidence in future performance.

What could they have done better?

I am very happy with the service and advice Robbie and the Chartwell team have offered and cant see anything I would have liked done better.

What were the circumstances that caused you to initially look for an adviser?

Need for long term financial/retirement planning

How has Robert Newton helped you?

Providing consistent and timely advice to help establish and maintain an effective portfolio plan

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing material

What were the circumstances that caused you to initially look for an adviser?

Following my divorce I needed an advisor on my pension allocated in the divorce settlement

How has Robert Newton helped you?

He has talked me through my options annually and helped me draw down sensibly when I have been in financial difficulties. He has always given me advise and helped me, when I’ve needed, whilst still protecting my pension.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

I couldn’t ask for better assistance and advise

What were the circumstances that caused you to initially look for an adviser?

Investment savings ,advise on financial security in retirement as a couple

How has Robert Newton helped you?

Providing sound advice

Have you seen the outcome you were hoping for?

Been with Gary & now his Son Robert for the past 21years & never doubted there honestly & confidence

What could they have done better?

Nothing to recall

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer out of a Defined Benefit Pension scheme

How has Robert Newton helped you?

on going advice and support in management and investment of my SIPP

Have you seen the outcome you were hoping for?

Yes. Investments in place to enable drawdown to be achieved at the level I require

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was worried about a pension pot for my retirement

How has Robert Newton helped you?

Chartwell and Robert have looked after my financial affairs for over 13 years, I have always felt reassured my money was in safe hands

Have you seen the outcome you were hoping for?

Yes, consistent growth even in tough times

What could they have done better?

Can’t think of anything, always been happy with service provided

Please provide a brief comment about your experience with Robert

Robert has a lovely manner and quickly understood our needs. He gave great advice with clear and concise information on how to achieve what we needed to do. He summarised everything verbally on the day and then followed this up with an email outlining our short and long term goals. We found his knowledge extensive and reassuring. We have previously consulted financial advisors but feel that we finally have someone we trust and who fully understands our business and how to help us achieve our retirement goals.

What were the circumstances that caused you to initially look for an adviser?

We wanted to protect our savings and plan for the long term.

How has Robert Newton helped you?

He has understood our needs and has given clear and full advice on our financial goals. In addition he has advised other family members.

Have you seen the outcome you were hoping for?

Over the long term we have seen the outcome we were hoping for

What could they have done better?

He has met our expectations.

What were the circumstances that caused you to initially look for an adviser?

Unhappy with previous adviser with a different company

How has Robert Newton helped you?

Robbie has explained things a lot more clearly and simplified the processes, I had lost confidence in financial services a following a bad experience with a different company but Robbie has restored my confidence and works with me to plan for my future.

Have you seen the outcome you were hoping for?

Yes, and more. Robbie has also assisted with me POA.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I was looking for someone to manage my private pension, to ensure the best investment and returns

How has Robert Newton helped you?

Robert Newton have managed my pension with amazing results and kept it on the increase for many years and is still doing so

Have you seen the outcome you were hoping for?

Yes I have, he has provided excellent advice with a steady hand over many years

What could they have done better?

Nothing perfectly happy with the results

What were the circumstances that caused you to initially look for an adviser?

We have been clients for many years following advice from our accountant

How has Robert Newton helped you?

He is always available to answer queries and will seek advice from other agencies as necessary. He attended meeting and offered advice re our wills, a trust we have and power of attorney documents..

Have you seen the outcome you were hoping for?

Yes Rob has always provide positive outcomes

What could they have done better?

Nothing. Rob shows empathy and makes sure we are happy with any meetings we have.

What were the circumstances that caused you to initially look for an adviser?

How to manage my pension and investment to get the best return without too much risk

How has Robert Newton helped you?

He has helped me to get the best funds to maximise my return within my attitude to risk.

Have you seen the outcome you were hoping for?

I have been very pleased with the outcome

What could they have done better?

It is difficult to believe Robert could have done anything significantly better

What were the circumstances that caused you to initially look for an adviser?

I had several pension funds and investment which I wanted to have managed and consolidated under one advisor

How has Robert Newton helped you?

He has helped in keeping a check on the performance of my investments and advising on recommended changes to maximise returns within my risk profile. He also advises on the most tax efficient way to withdraw or transfer funds and keeps track of projected cash flows' .

Have you seen the outcome you were hoping for?

Valuations can go up and down but we have achieved the outcome of expected returns on the investments even during volatile periods.

What could they have done better?

I am quite happy with the service received.

What were the circumstances that caused you to initially look for an adviser?

A divorce and the financial implications thereof

How has Robert Newton helped you?

With executing a PSO, general financial advice and financial management

Have you seen the outcome you were hoping for?

Yes and very happy with it

What could they have done better?

Nothing in my opinion

What were the circumstances that caused you to initially look for an adviser?

Needed advice on how to make the most of a defined contribution pension pot.

How has Robert Newton helped you?

Rob has been extremely helpful, especially when my original pension provider was dragging their feet over transferring the pension to my new plan.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Looking for improved advice and service from an existing adviser.

How has Robert Newton helped you?

Robbie’s approach is professional and methodical with a broad knowledge of aspects impacting financial planning considerations. Not only is his knowledge of the markets commendable but the implications of legislation and future planning is also taken into consideration.

Have you seen the outcome you were hoping for?

Yes. Planning and vision of future possible outcomes is easier with Robbie’s insights.

What were the circumstances that caused you to initially look for an adviser?

Retirement, lifestyle and inheritance planning

How has Robert Newton helped you?

Focus on the issues, prioritise the actions, protect the investments and insure against the unknown.

Have you seen the outcome you were hoping for?

Yes. Investment growth has been witnessed, taxation has been minimised and risks have been avoided.

What could they have done better?

It is difficult to suggest improvements on a quality service.

What were the circumstances that caused you to initially look for an adviser?

Chartwell has been managing my family's financial affairs for over twenty years.

How has Robert Newton helped you?

Robert took over the management of my own portfolio about three years ago and, as ever with Chartwell, I remain confident in the advice and support he offers. I am now at retirement age and thanks to Robert's advice I have confidence in my future financial planning and can look forward to a very comfortable standard of living going forward.

Have you seen the outcome you were hoping for?

Yes - excellent growth across my portfolio as a whole, despite fluctuations to the global economy. Robert is proactive in managing any risks there may be to my investments and gives clear advice as to how such risks can best be managed. This is particularly noted in times of uncertainty, for example the Pandemic, BREXIT and General Elections. Robert always keeps me abreast of changes in investment strategies which would be of benefit to me as an investor and which enables my financial planning to stay on track.

What could they have done better?

Nothing - all good.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Robert Newton helped you?

Advised on investment

Have you seen the outcome you were hoping for?

In terms of matching or exceeding returns for similar products yes.

What could they have done better?

Not much

What were the circumstances that caused you to initially look for an adviser?

Having become a business owner and successfully growing it, I needed expert advice and guidance to capitalise on that success and secure my family's financial future.

How has Robert Newton helped you?

From the start of our relationship Robbie has taken the time to understand our business and listen to what my wife (co-owner of the business) and I what to achieve financially in the future. He has then provided us with considered, timely and value for money advice and guidance that has not only fulfilled our requirements but exceeded our expectations. He has always made a point of being available at all times and nothing has been too much trouble. His style is personal and personable, and incredibly reassuring.

Have you seen the outcome you were hoping for?

Yes. He has delivered everything he has promised, although he is always at pains to be realistic with us as to what can be 'promised', which is something we highly value - we never feel 'sold to' or fed an inflated future that is just noise and bluster, Robbie does what he says, and we rely on him.

What could they have done better?

To be honest there's nothing that comes to mind. My wife and I can say without hesitation we would recommend him unreservedly. We plan to have an ongoing relationship with him for a very long time.

What were the circumstances that caused you to initially look for an adviser?

Coming in to a large lump of cash

How has Robert Newton helped you?

Robbie has advised on pensions, investments and inheritance

Have you seen the outcome you were hoping for?

Yes, good returns even in bad times for the markets

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We have been working with Chartwell FS since the late 1990s following an unexpected windfall.

How has Robert Newton helped you?

Rob has helped us to make robust decisions in line with our aspirations and risk appetite. He has guided, challenged and informed us wisely in the best interests of our family and helped us think about the financial security of elderly parents.

Have you seen the outcome you were hoping for?

Absolutely. Excellent growth in our portfolios.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I have used Chartwell for many years and have always found advise open & honest

How has Robert Newton helped you?

Robert has help in a number of areas investments (Sips) and retirement planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Robert Newton helped you?

Confidence to retire early and with a comfortable income. A good choice of retirement route was offered to us giving flexibility and a good standard of living and Robert is always available for any questions we have throughout the years.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing as all our requirements have been met.

What were the circumstances that caused you to initially look for an adviser?

Pension planning over 20 years ago

How has Robert Newton helped you?

Sensible practical advice which is given after Robbie listens properly.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I had a Frozen Final Salary with Stanhope Pensions now Rothesay and two substantial money purchase pensions with Scottish Widows and Standard Life and was looking for early retirement options in line with considering my Life Time Allowance (LTA), together with investment options concerning the 25% tax free lump sum. I received strong recommendations from two existing clients of Chartwell.

How has Robert Newton helped you?

Robbie reassured me I was in a position to take early retirement at 58. Consolidated my Money Purchase Pensions and Invested my 25% Lump Sum into Stocks and Shares and transferred the annual allowance into ISAs for me and my wife. Provided clear instructions concerning Cash Flow Planning and Investment Options and the ongoing review thereof. Robbie is confident and puts us at ease and in a straightforward manner explains our Financial Investments and Cash Flow in a clear, concise and simplified manner.

Have you seen the outcome you were hoping for?

Yes the outcomes for my wife and I have been achieved by Robbie on behalf of Chartwell and more than happy with their Financial Services.

What could they have done better?

My wife and I are more than satisfied with the Financial Services provided by Robbie on behalf of Chartwell.

Please provide a brief comment about your experience with Robert

Informative and not pushy

What were the circumstances that caused you to initially look for an adviser?

To understand whether or not we could take early retirement , the options for such and the on going funding during retirement

How has Robert Newton helped you?

Confirmed our position for early retirement Explained our options thoroughly On going performance of our investments and cash flow

Have you seen the outcome you were hoping for?

Yes more than happy with outcome

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was moving my pension away and needed some specialist advice

How has Robert Newton helped you?

He has advised when it was time to change my portfolio

Have you seen the outcome you were hoping for?

Yes better growth than expected

What could they have done better?

Nothing really professional service

What were the circumstances that caused you to initially look for an adviser?

Advice through Rob’s company was initially part of a previous workplace pension, I have continued it for my personal investments

How has Robert Newton helped you?

Provided investment and pension advice, guidance through LPA applications.

Have you seen the outcome you were hoping for?

My expectations have been met

What were the circumstances that caused you to initially look for an adviser?

we meet with Robert Newton from chartwell on a yearly basis they help us with all the items ticked above

How has Robert Newton helped you?

Robert is very knowledgeable in his field always well prepared and can always answer our questions and concerns

Have you seen the outcome you were hoping for?

yes we are seeing good outcomes with our investments

What could they have done better?

only is we took more risk in investing which we don't want to do so we are pleased with what we have

Please provide a brief comment about your experience with Robert

Robert was very professional and extremely knowledgeable about finance in general. I found him very easy to talk to and understanding of my needs and aims. Robert came highly recommended and he did not disappoint. He genuinely takes an interest in your financial goals and offers sound advice on how to achieve them, I look forward to having a long term financial relationship with him and have no doubt that he will take care of my financial goals and aims.

What were the circumstances that caused you to initially look for an adviser?

Rob provides advice around my pension and other linked areas following my retirement

How has Robert Newton helped you?

Financial planning Inheritance tax Capital gains tax Power of attorney All the above have been supported and advised. Rob brings solutions and ideas. He spends time getting to know you and your likes and family this helps with his understanding of short and importantly longer term requirements.

Have you seen the outcome you were hoping for?

Yes. During this difficult period I’ve still had reasonable returns.

What could they have done better?

I truly can’t think of anything.

What were the circumstances that caused you to initially look for an adviser?

I have been with chartwell fs for over 20 years. My initial contact was via my accounts regarding pension planning.

How has Robert Newton helped you?

HIs advice during the lockdown and subsequent world problems has be invaluable. He has prove correct in his forecast.

Have you seen the outcome you were hoping for?

Yes, bearing in mined the above, we managed to make small gains, but more importantly the capital held firm,

What could they have done better?

Not sure, friend lost money during the crisis but mine held.

What were the circumstances that caused you to initially look for an adviser?

My wife and I were not satisfied with our previous adviser. Robert has helped achieve an improved performance for our portfolio (without increasing the risk) as well as significant savings in costs

How has Robert Newton helped you?

Please see above

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Early retirement and the need for expert advice on long term financial planning.

How has Robert Newton helped you?

Rob, with his skills set and financial modelling software is able to show us graphically where our finances will be in years to come using modest investment returns whilst taking account of our views on exposure to financial risk in the projections that he produces

Have you seen the outcome you were hoping for?

Yes, we are comfortable in that Rob monitors our investments and advises us when a change in a particular investment would be a long term benefit so that our plan stays on target.

What could they have done better?

It is easy to look back and say ‘this could have been done differently’ but over the years we have not had an occasion where at the time we felt a decision was misjudged.

What were the circumstances that caused you to initially look for an adviser?

Unhappy with previous advisor

How has Robert Newton helped you?

Simplified pension portfolio, clear and concise advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There is nothing else they could have done/