Hannah Cowell

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Hannah Cowell helped you?

We wouldn't use anyone else for financial mentoring in regards to our mortgages. She's incredibly knowledgeable in her field and always non judgemental throughout the process.

Have you seen the outcome you were hoping for?

Yes, twice.

What could they have done better?

Nothing, she was brilliant every step of the way.

What were the circumstances that caused you to initially look for an adviser?

mortgage advise

How has Hannah Cowell helped you?

she has got us a mortage in place

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing Hannah was very helpful in every way

What were the circumstances that caused you to initially look for an adviser?

I was purchasing a new property and Hannah helped me find the best mortgage deal.

How has Hannah Cowell helped you?

She ensured I was on the right deal and provided crystal clear advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all! Hannah was excellent throughout and I am extremely satisfied with her service.

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Hannah Cowell helped you?

First mortgage and remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking to get advice as to whether our existing financial situation was adequate for our expected needs, as retirement is appearing on the horizon.

How has Hannah Cowell helped you?

By providing an explanation, in very clear and understandable language, as to how and why what we have is suitable, or why she would recommend alternatives.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Bereavement and retirement

How has Hannah Cowell helped you?

Professional discussion and practical support Knowledgeable advice in person and via Teams

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Recommendation from family to think about planning for our future and after a parent passing away, realised how important it is to have insurance and protection in place for a more secure future.

How has Hannah Cowell helped you?

Provided us with advice on our financial position, what savings we need to have for the mortgage we can expect to have when we buy a house. Secured us with life cover and critical illness cover. Provided us with an overview of our pension projections and overall financial picture.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Pension Sharing order from 2007

How has Hannah Cowell helped you?

The PSO was ordered in 2007, I never actioned this but after a severe illness I decided to go for it. She did all the hard work for me

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were looking for advice on a mortgage as we were buying our first house

How has Hannah Cowell helped you?

Hannah found a mortgage with the best deal suitable for us and offered us all the advice we needed at the time. She was also there at any time of day which was golden when we needed a mortgage in principle at short notice to put an offer on the house we wanted.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We can't think of any area where Hannah could have done better

What were the circumstances that caused you to initially look for an adviser?

We were looking to start the process of buying our first home and therefore wished for Hannah to help us with this!

How has Hannah Cowell helped you?

Hannah has completely gone above and beyond, I cannot recommend her enough! Hannah worked with us for nearly 2 years whilst we were trying to find the right house for us, and was so quick at sorting out everything needed to get a decision in principle, and mortgage offer! She explained everything to us thoroughly and ensured we fully understood what was happening at each stage. And once we were close to completion Hannah even helped us to chase people for answers to ensure we got a speedy completion!

Have you seen the outcome you were hoping for?

Yes absolutely! We now have our first home!

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

Lifetime mortgage Equity release

How has Hannah Cowell helped you?

Hannah explained clearly the advantages of Equity release and Lifetime mortgage, and advised on other options we may have had.

Have you seen the outcome you were hoping for?

We have already had confirmation on obtaining the outcome we were hoping for, completing on the 5th June 2024

What could they have done better?

We have not used anything like this before so there is nothing to compare it with. We had total confidence in Hannah's explanations and advice.

What were the circumstances that caused you to initially look for an adviser?

A requirement to repay an interest only mortgage by using equity release to provide a lifetime mortgage.

How has Hannah Cowell helped you?

By explaining the alternatives and by providing the best lifetime mortgage option. And of course arranging for it to happen.

Have you seen the outcome you were hoping for?

The completion is 5th June, today is 4th June - Yes.

What could they have done better?

Too difficult to answer this question because if I knew that I would have asked for it during the process.

What were the circumstances that caused you to initially look for an adviser?

Initially, the possibility of going into semi retirement

How has Hannah Cowell helped you?

Confirmation of pension locations, and advice regarding consolidation. Leading to searching and arranging an appropriate but to let mortgage

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No. I have a better outcome than I had expected.

Please provide a brief comment about your experience with Hannah

Hannah presented herself very well and was very understanding to our needs with very good feedback, very helpfull, thankyou very much .

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Continued to be an excellent advisor

What were the circumstances that caused you to initially look for an adviser?

I needed to take on a mortgage by myself.

How has Hannah Cowell helped you?

Hannah was extremely responsive to emails and really helpful with all aspects of my mortgage application

Have you seen the outcome you were hoping for?

Yes, very quick!

What could they have done better?

Nothing!

Please provide a brief comment about your experience with Hannah

Hanna seemed very helpful and knowledgeable when i talked to her about my financial situation.

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage advisor

How has Hannah Cowell helped you?

She has been brilliant throughout.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

no

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes a further remortgage and will

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home and needed assistance in getting an mortgage offer.

How has Hannah Cowell helped you?

Hannah was constantly available to answer all queries and way able to secure us the best mortgage deal on the market at the time.

Have you seen the outcome you were hoping for?

Yes.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has gone above and beyond in keeping us upto date with changes in the market and gave us many updates on options most suited

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Giving us peace of mind to know we will not be reaching our spend budget each month

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Always there if i need help or advice. Extremely helpful.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

by finding a mortgage renewal and ensuring my pensions are on the right track

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has sorted our problem and keeps her eye on everything

What were the circumstances that caused you to initially look for an adviser?

I was feeling unsure about what my income was going to be when I retire and needed help in understanding what I have, what my options were and what I could possibly do.

How has Hannah Cowell helped you?

Hannah has calmed my nerves and provided me with some simple and easy to understand explanations of what I have and what I can expect in a way that I can understand them. She has also brought me peace of mind by showing me my potential situation for the next few years until retirement so I have a clear plan of what to do. She has also assured me that my situation is not as bad as I thought it was and that she will look into my various accounts/pensions to see if there are any possible changes which would be of benefit.

Have you seen the outcome you were hoping for?

Yes, and more than that. Hannah is adept at making sense of finances.

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Hannah

Good communication, advised me step by step what I needed to do next.

What were the circumstances that caused you to initially look for an adviser?

I wish to buy a house

How has Hannah Cowell helped you?

Hannah found lender who is supporting Ukrainian refugees and agreed to give us a loan

Have you seen the outcome you were hoping for?

lender offered me a loan

What could they have done better?

I am pleased with the service

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Answered a specific question

What were the circumstances that caused you to initially look for an adviser?

Buying a first home

How has Hannah Cowell helped you?

Hannah was amazing! She really helps with the mortgage and advice, she make the whole experience very smooth. Any questions we had she came back to us as soon as possible.

Have you seen the outcome you were hoping for?

Yes, it was and more.

What could they have done better?

She did a really great job for us.

What were the circumstances that caused you to initially look for an adviser?

Our previous mortgage company couldn’t help with our new mortgage so I was given Hannah’s number.

How has Hannah Cowell helped you?

Hannah found us a mortgage with a great rate .

Have you seen the outcome you were hoping for?

Yes and we are now living in our new home .

What could they have done better?

Nothing, Hannah kept us updated at every stage .

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has been as always very professional and has made sure that we have understood the changes to our portfolio,and has shown us where we could make better use with some of our savings.

What were the circumstances that caused you to initially look for an adviser?

had lots of work pensions to sort out

How has Hannah Cowell helped you?

Hannah has give me advice and managed to combine all my pensions

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing 100% satisfied

What were the circumstances that caused you to initially look for an adviser?

Needed further advice on my pensions

How has Hannah Cowell helped you?

Sorted out what was required

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Not sure anything could have been better

What were the circumstances that caused you to initially look for an adviser?

My current pension pot needed to be re-invested.

How has Hannah Cowell helped you?

Hannah has helped by transferring the funds to make them work better for me.

Have you seen the outcome you were hoping for?

I'm sure I will in time.

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Hannah

During the initial meeting, Hannah gave a brief overview of her background and experience in finance. Hannah has a very personal approach, looking at lifestyle and listening to my future needs and expectations. From that and the information of my current portfolio, incomings and outgoings, she was able to give an easily understandable outlook of my current financial position going forward. With the available information, Hannah will now be able to advise my future portfolio requirements. Hannah’s costs were explained clearly during our initial discussion.

What were the circumstances that caused you to initially look for an adviser?

We had been told my our lender that porting our small mortgage was a simple affair - well it wasn't! I'd heard so many great things about Hannah over past years that we gave her a call and asked for her help.

How has Hannah Cowell helped you?

Well I think Hannah deserves a superhero cape firstly she was so quick to see us, secondly the afternoon she came to see us the rates were set to change, but that didn't stop Hannah getting all the necessary info to submit the application that very evening. And yes she secured the rate we wanted that just wasn't available the following day! Amazing service no wonder she's so highly recommended.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

I needed to withdraw my investments to fund a property purchase. One email to Hannah, the wheels were put in motion and everything was sorted quickly.

What were the circumstances that caused you to initially look for an adviser?

To get the best advice on the services I required.

How has Hannah Cowell helped you?

Hannah has been amazing! The advice and knowledge she has about mortgages and insurances are fantastic! She’s very efficient and her correspondence regarding and questions asked are super quick! Very friendly and helpful.

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my pension to a drawdown provider

How has Hannah Cowell helped you?

Hannah first of all asked what I wanted to achieve. which was to transfer my pension from my current provider to one that provides drawdown. After assessing my needs and my attitude to risk she researched the whole market to find a suitable provider. She then arranged the transfer and the opening of a pension with a new provider.

Have you seen the outcome you were hoping for?

Yes, I've now received my tax free lump sum and my monthly pension has been set up.

What could they have done better?

I'm struggling to think of how she could have handled my case better. She is friendly, down to earth and always remembers its your money. She is very knowledgeable and very patient in answering your queries. She also keeps you advised every step of the way and replies to your questions promptly. All in all its been a very pleasurable experience dealing with her and I would recommend her to anyone.

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on equity release and Hannah went through everything with me from start to finish. She also organised my lease extension.I

How has Hannah Cowell helped you?

I had just retired so was able to pay off my mortgage and made things easier in retirement.

Have you seen the outcome you were hoping for?

Yes everything went to plan I’m very happy.

What could they have done better?

Nothing really everything went as it should.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Regular updates and advice as well as complete honesty given the current financial downturn

What were the circumstances that caused you to initially look for an adviser?

We needed to change mortgage provider after our original provider refused our offer on a valuation

How has Hannah Cowell helped you?

Quickly assessed the market and guided us to a new provider and completed all of the applications on our behalf

Have you seen the outcome you were hoping for?

Yes, we received a full offer in a very short space of time

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Purchase of a house.

How has Hannah Cowell helped you?

Hannah has been excellent and helped us in both getting a mortgage offer and also insurance.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Hannah was excellent and efficient. She was there to answer any questions and gave a fast response.

Please provide a brief comment about your experience with Hannah

Hannah's work has been invaluable in helping our family understand and plan for a future IHT bill. Her service has been first rate, with regular communications, insights and advice. I would recommend Hannah to anyone looking to plan their financial future.

What were the circumstances that caused you to initially look for an adviser?

Hannah always goes that extra mile. Night or day she is always happy to answer any questions and offers advice with your best interest at heart

How has Hannah Cowell helped you?

With mortgage,financial planning, pension advice

Have you seen the outcome you were hoping for?

Yes every time

What were the circumstances that caused you to initially look for an adviser?

At 64yrs old, thought about pensions ready for retirment, after talking to hannah found I could retire earlier than the state wonted me too, I'm happy

How has Hannah Cowell helped you?

consolidating existing pensions intom 1plan which I will have control off

Have you seen the outcome you were hoping for?

upto now yes

What could they have done better?

not a lot, it's not Hanna's fault people who have my money are dragging there feet to pass it onto my new provider

What were the circumstances that caused you to initially look for an adviser?

I met with and appointed Hannah as my financial adviser when I was looking to set up a SIPP and a mortgage.

How has Hannah Cowell helped you?

Hannah set up my SIPP for me and obtained a very competitive mortgage for me.

Have you seen the outcome you were hoping for?

Hannah has exceeded my expectations.

What could they have done better?

Hannah could not have provided a better ongoing service.

What were the circumstances that caused you to initially look for an adviser?

A difficult divorce, zero confidence and limited knowledge, Hannah was quite simply amazing. No question too silly, available and non pushy.

How has Hannah Cowell helped you?

Hannah was quite simply amazing. I never thought I would be in a position to own my own home and live a life outside of divorce. She was so practical, through and absolutely so kind.

Have you seen the outcome you were hoping for?

I am a homeowner and living a free life. Hannah contributed to me being able to make a positive start to this change in my life.

What could they have done better?

Simply nothing. First rate service.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes, Hannah gave me excellent advice on my mortgage options and is also helping my son sort his first mortgage out.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Helped us look into life insurances and gave us some ideas

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah offered us some advice on interest rates and mortgage products.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

She keeps me updated and supports me when it is time to re-mortgage

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

As above

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Find a great deal for a remortgage

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah provided a fantastic service and continues to do so by reviewing our situation on a regular basis

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah explained our financial portfolio in a clear and professional manner, and put ourselves at ease with the current financial situation.

What were the circumstances that caused you to initially look for an adviser?

Relocating to Cornwall

How has Hannah Cowell helped you?

Hannah managed to help us get the right mortgage for our relocation

Have you seen the outcome you were hoping for?

Yes, Hannah was amazing

What could they have done better?

Nothing, everything Hannah did was excellent

What were the circumstances that caused you to initially look for an adviser?

I was looking to apply for my first mortgage and didn’t know where to start - Hannah was recommended to me.

How has Hannah Cowell helped you?

She walked me through every step of the process, made everything super easy and smooth and answered every question I had, no matter how stupid!

Have you seen the outcome you were hoping for?

Absolutely, got the first mortgage I applied for and it completed today with no hassle.

What could they have done better?

Nothing, she’s been great throughout.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah is very personable and professional brilliant communication to keep You updated with the process of your mortgage application

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

No

What were the circumstances that caused you to initially look for an adviser?

I was retiring and was looking to invest some of my pension

How has Hannah Cowell helped you?

Hannah has recommended where to invest after my review

Have you seen the outcome you were hoping for?

Up until this year yes,this year has had an impact on my investment only to be expected.

What could they have done better?

Don’t know

What were the circumstances that caused you to initially look for an adviser?

Looking to maximise my investments to achieve a good return.

How has Hannah Cowell helped you?

Listened, understood and actioned everything I needed.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, completely met my expectations.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

her advice was first class and I acted on it to my benefit

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

.

What were the circumstances that caused you to initially look for an adviser?

We were buying a property and Needed guidance re. Mortgage etc

How has Hannah Cowell helped you?

I can’t thank Hannah enough for her support in what is a stressful process. She made it a lot easier, and would go above and beyond in ensuring it went as smoothly as possible from start to finish. Would highly recommend and have already recommended her to friends and family. I felt she was knowledgable, thorough, trustworthy and friendly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A. Hannah couldn’t have done anything better. 10/10 service.

What were the circumstances that caused you to initially look for an adviser?

I wanted professional help in choosing the right product.

How has Hannah Cowell helped you?

Hannah has sorted everything out for me ringing and e-mailing people throughout the process and pushing things along.

Have you seen the outcome you were hoping for?

Yes I’m very pleased with the end result everything worked out perfect.

What could they have done better?

Nothing everything has been done for me I’m totally satisfied.

What were the circumstances that caused you to initially look for an adviser?

Uncertain how to invest savings and needed pension advice.

How has Hannah Cowell helped you?

Hannah gave me sound advice on how to make the most of my pension, and set up an investment plan suitable for the level of risk I was comfortable with.

Have you seen the outcome you were hoping for?

Not as yet. Covid, Brexit and the Russia- Ukraine war have all conspired against me but I am confident, with Hannah's support, my investment will pay dividends in the longer term.

What could they have done better?

Nothing, Hannah has advised snd supported at key stages and is always prompt to respond to my questions and concerns.

What were the circumstances that caused you to initially look for an adviser?

I was buying my first property. Hannah was recommended to me.

How has Hannah Cowell helped you?

She was amazing, she made the process really easy. And after we got everything sorted I ended up pulling out of the house I was buying (because of the survey being poor) and Hannah was straight on it with the next property I found and got me and brilliant deal again. Can’t fault her at all I highly recommend.

Have you seen the outcome you were hoping for?

Yes. Hannah got me a brilliant mortgage deal and made the process so easy for me which was really helpful because I didn’t have a clue about buying a house.

What could they have done better?

Nothing. Hannah was brilliant throughout.

What were the circumstances that caused you to initially look for an adviser?

Review of pension arrangements

How has Hannah Cowell helped you?

Hannah has been an excellent advisor, straightforward and helpful from the outset and not giving up when sorting out complex issues with the transfer I needed.

Have you seen the outcome you were hoping for?

We are still working towards this, but so far so good!

What were the circumstances that caused you to initially look for an adviser?

Better returns on my savings

How has Hannah Cowell helped you?

Arranged an equity isa

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ! This is the second time I have used Hannah and she is as professional and efficient as always . The transaction was completed swiftly and importantly, at my convenience.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has helped both me and my family in a lot of money matters, Hannah is my go to advisor every time

What were the circumstances that caused you to initially look for an adviser?

Divorce

How has Hannah Cowell helped you?

Hannah was exceptional throughout. Did not pressure me into any timescales and always kept to my needs. Thoughtful, reassuring and professional throughout.

Have you seen the outcome you were hoping for?

I have, with Hannah’s guidance and support been able to secure a mortgage that is right for me and my family.

What could they have done better?

There isn’t an area that I would have preferred a higher level of service. She has been spot on each and every time.

What were the circumstances that caused you to initially look for an adviser?

I am downsizing in order to give money to my children and wanted advice about that.

How has Hannah Cowell helped you?

Hannah reviewed my financial situation and gave invaluable advice.

Have you seen the outcome you were hoping for?

It is too soon to say but her take on things has really helped me see the best way forward.

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has continued to provide exceptional support to me as my Financial Advisor, above and beyond my expectations. She recently secured a new mortgage, at an excellent rate on my behalf, managing a difficult house move when I had to switch the mortgage offer to a different property following a breakdown in the chain. Hannah took the stress out of the situation swiftly and professionally. Hannah also continues to exceed in managing the growth of my SIPP investment which has increased in value despite providing me with a very generous pension income. I cannot recommend her highly enough.

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes .. although I’ve not been in a position to use Hannah’s services as an existing customer she’s always been available to answer and help me with queries on a number of occasions