Susie Laws

What were the circumstances that caused you to initially look for an adviser?

I needed advice with regard to savings and my pension.

How has Susie Laws helped you?

Susie has been an enormous help. She is very knowledgeable and approachable. She explains things in terms I can understand.

Have you seen the outcome you were hoping for?

I have been very pleased with the outcome.

What could they have done better?

I have nothing negative to say about the advice and support I have been given. I don’t think there is anything she could have improved on.

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning

How has Susie Laws helped you?

Superb coherent advice set out in a format which is fully comprehensible after excellent discussions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing better.

Please provide a brief comment about your experience with Susie

Very professional and knowledgable and able to explain clearly how to manage one’s money for the future. On a one to one appointment we were able to explore issues that we had avoided for some time and the best way forward.

What were the circumstances that caused you to initially look for an adviser?

I have been a client of Fiducia and their several guises for many years

How has Susie Laws helped you?

To offer advice I feel able to trust

Have you seen the outcome you were hoping for?

Yes, as far as markets allow!

What could they have done better?

I am not certain.

What were the circumstances that caused you to initially look for an adviser?

Debt recovery and future financial planning

How has Susie Laws helped you?

Great advice on recovery and future planning

Have you seen the outcome you were hoping for?

So far yes

What could they have done better?

Nothing really

What were the circumstances that caused you to initially look for an adviser?

My ex-wife and myself had money to invest but had no experience, and one of our close friends was a financial advisor

How has Susie Laws helped you?

Susie is very knowledgeable and experienced, is always there to help, and has given me good advice. The best advice she gave me was “don’t panic” when things took a downturn.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

At the time of my retirement in 1997 I needed help with my investments, so placed my business with Susie firms - Fiducia, having known of them for many years.

How has Susie Laws helped you?

Susie Laws has looked after all my financial affairs for a long time - I am more than satisfied with her guidance with the investments.

Have you seen the outcome you were hoping for?

More than happy with all outcome.

What could they have done better?

Nothing !

What were the circumstances that caused you to initially look for an adviser?

Deciding how to tackle the retirement pension

How has Susie Laws helped you?

By listening and giving informed advice

Have you seen the outcome you were hoping for?

More or less

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

At retirement lump sum investment

How has Susie Laws helped you?

Has continued the service we received from Mr. Ferris her orininal manager.

Have you seen the outcome you were hoping for?

Yes Our financal savings are soundly 'cared for'

What could they have done better?

The service we receive fits our needs exactly as our situation has been 'managed' for more that 20 Years.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Susie Laws helped you?

Susie has been very helpful in planning out retirement income

Have you seen the outcome you were hoping for?

Partly but the economic performance in general has not helped

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Advice on investing my pension pot and forward planning of my finances.

How has Susie Laws helped you?

Given me the best advice for my pension on investments and planning my future structure for my funds.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all , everything has been spot on !

What were the circumstances that caused you to initially look for an adviser?

Susie's practice advised my late mother-in-law and i was very impressed by the quality of service and decided to entrust my financial planning, investment advice and pension planning to her

How has Susie Laws helped you?

She has provided sound investment advice over the years. My Portfolio has weathered all recent financial turmoil well and I remain confident that I am receiving sound and well researched advice. She has also organised pension planning for myself and my husband

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All has been done well and I am fully satisfied with the services provided

What were the circumstances that caused you to initially look for an adviser?

Unable to be confidant of choosing suitable investments

How has Susie Laws helped you?

With appropriate investment advice

Have you seen the outcome you were hoping for?

One would always prefer a better return on an investment

What could they have done better?

???

What were the circumstances that caused you to initially look for an adviser?

Advice on consolidation of a number of different pension providers.

How has Susie Laws helped you?

Excellent advice, pensions now consolidated where appropriate.

Have you seen the outcome you were hoping for?

Yes. The value of my pension pot is now much clearer. It is easy to monitor and plan.

What could they have done better?

Very happy with the service, support and information provided.

What were the circumstances that caused you to initially look for an adviser?

Consolidate my Pension accounts, Advise on investments

How has Susie Laws helped you?

Consolidated my pensions and manage them for me, we tool out new investment on her advise whic she manages for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed financial planning and pension advice

How has Susie Laws helped you?

Yes

Have you seen the outcome you were hoping for?

It’s going well

What could they have done better?

Don’t know

Please provide a brief comment about your experience with Susie

Susie is professional, knowledgeable and doesn’t judge. Every customer is met with kindness and understanding and I’m very grateful to susie and her efficient team for their support and guidance

Please provide a brief comment about your experience with Susie

I am fortunate to have Ms Laws as my Advisor to all of my Finances, It is vital to be able to trust her knowledge & Experience and with this it gives me complete reassurance . Fiduciawealth are a reputable Organisation

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Susie Laws helped you?

Calm considered approach and delivery of advise and market trends

Have you seen the outcome you were hoping for?

Yes apart from circumstances beyond control (COVID + World conditions)

What could they have done better?

Nothing comes to mind

What were the circumstances that caused you to initially look for an adviser?

To receive professional advise on both our savings and the looking after of my mothers finance

How has Susie Laws helped you?

She has helped with her clear explanations and advise.

Have you seen the outcome you were hoping for?

YES DEFINATELY

What could they have done better?

Can't think of anything to be honest

What were the circumstances that caused you to initially look for an adviser?

The company Susie works with were recommended by our accountant.

How has Susie Laws helped you?

We better understand how to plan and manage for our financial future. We have gained a lot of insight into a subject that felt to be very complicated.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

My late husband stated dealing with Susie’s associate. Susie took over as my Financial Adviser.

How has Susie Laws helped you?

She has been amazing. Very approachable and always available.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I miss our annual face to face meetings. But I am happy with zoom.

What were the circumstances that caused you to initially look for an adviser?

Decades ago for advice on companies to invest lump sums with

How has Susie Laws helped you?

With annual drawdowns and fixed bond investments.

Have you seen the outcome you were hoping for?

No, in that the growth is not that forecast

What could they have done better?

No certain

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and needed advice on Pensions, Investments & Savings

How has Susie Laws helped you?

Susie has helped by explaining the trend of the financial markets, which in turn has made me less anxious about my investments

Have you seen the outcome you were hoping for?

Not quite but I understand this is mainly due to the global financial markets situation

What could they have done better?

Possibly investing in other different companies. ** (This will be looked at and discussed at my next yearly meeting with Susie)

Please provide a brief comment about your experience with Susie

Susie gave me all the verbal advice I needed to help me with my latest mediation meeting! Thank you soo much!

Please provide a brief comment about your experience with Susie

Friendly and knowledgeable. I felt comfortable.

What were the circumstances that caused you to initially look for an adviser?

advice on retirement

How has Susie Laws helped you?

Susie has monitored my investments over years, constantly keeping me informed f developments

Have you seen the outcome you were hoping for?

yesShe has constantly monit

What could they have done better?

None

Please provide a brief comment about your experience with Susie

Susie a provided a helpful free initial meeting. We spent about 25-30 minutes going through my pension information, allowing me to assess what steps, if any, I should take going forward.

Please provide a brief comment about your experience with Susie

Susie was very knowledgable and explained how she thought she could help me, without being pushy or demanding. Suzie was sympathetic to my situation having just lost my father, and understood I needed guidance and reassurance going forward. I sensed she is a really genuine, honest person, who was looking to support me going forward with my inheritance.

What were the circumstances that caused you to initially look for an adviser?

I have had a financial advisor for more than 40 years but cannot remember why my husband decided we needed one.

How has Susie Laws helped you?

Susie has always been at the end of a phone. She helped me obtain a temporary mortgage when I moved but hadn't sold my existing property. She provided advice on the options open to me when I received inheritance from my mother's death.

Have you seen the outcome you were hoping for?

Yes. It has been very helpful to have somebody to discuss financial matters with especially since my husband died.

What could they have done better?

I have been very satisfied with Susie and don't know what she could have done better.

What were the circumstances that caused you to initially look for an adviser?

Retirement and pension planning

How has Susie Laws helped you?

Yes

Have you seen the outcome you were hoping for?

In general yes but recent times have volatile due to external issues

What could they have done better?

Everyone hopes for better returns on investments but based on realities I believe the actual results are reasonable

What were the circumstances that caused you to initially look for an adviser?

The firm has advised me for many years

How has Susie Laws helped you?

Kept me up to date with changing market conditions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Possibly but unlikely

Please provide a brief comment about your experience with Susie

Ms Lawa is dealing with my personal Portfolio As Director & Chartered Financial Planner, Professional, knowledgable, in her field of expertise.

What were the circumstances that caused you to initially look for an adviser?

I was with another firm which transferred its business to Fiducia. My initial Fiducia advisor retire and Susie was assigned.

How has Susie Laws helped you?

Provided context. Given some thoughts on IHT.

Have you seen the outcome you were hoping for?

Not currently investment performance has been poor during these turbulent markets

What could they have done better?

Not much. I am not a demanding client

What were the circumstances that caused you to initially look for an adviser?

funds

How has Susie Laws helped you?

prepared to talk very widely around my circumstances

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

To receive peace of mind with both work/private pensions

How has Susie Laws helped you?

Susie has helped with much advise and professional actions

Have you seen the outcome you were hoping for?

The advise has been excellent

What could they have done better?

Very difficult to think of anything to be honest

Please provide a brief comment about your experience with Susie

We have seen Susie on three occasions and each time we have been very impressed with her. Her knowledge of financial markets is excellent and she has taken over our portfolio with our complete confidence. Susie listens well and gives concise and accurate answers to our questions.

What were the circumstances that caused you to initially look for an adviser?

The need to know how best to handle my pension with a regular pay out to supplement the government pension.

How has Susie Laws helped you?

Susie's advice has always been easy to understand and of great value

Have you seen the outcome you were hoping for?

Yes. Ticking over nicely

What could they have done better?

I can't think of anything more I could ask for.

Please provide a brief comment about your experience with Susie

Susie's expertise regarding pensions made me feel much more at ease with the transfer of my ex husbands pension sharing. She answered all of my questions

What were the circumstances that caused you to initially look for an adviser?

Financial planning

How has Susie Laws helped you?

Susie has taken over in advising my wife and me following the retirement of John Millican who advised us for many years. She is approachable, understanding of requirements and effacement in her presentation. I am delighted to be advised by Susie.

Have you seen the outcome you were hoping for?

Yes, definitely.

What were the circumstances that caused you to initially look for an adviser?

Expert knowledge required.

How has Susie Laws helped you?

In every aspect related to our financial circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that we are aware of

What were the circumstances that caused you to initially look for an adviser?

Reorganising and consolidating different pension pots

How has Susie Laws helped you?

Ongoing discussion. Work-in-progress

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Good team, although there has been some movement in recent years (not Susie's fault)

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Susie Laws helped you?

Brief advice

Have you seen the outcome you were hoping for?

N/A

Please provide a brief comment about your experience with Susie

Susie provided concise feedback and advice and was easy make contact with.

Please provide a brief comment about your experience with Susie

A Pleasurable and caring experience

What were the circumstances that caused you to initially look for an adviser?

To start a pension for our future retirement

How has Susie Laws helped you?

She has carried on the good advice we have always had from Fiducia to N/

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Susie Laws helped you?

Transferring existing pensions to a SIPP and establishing a diverse portfolio of investments spread among a small selection of investment management service providers administered by an independent pensioneer trustee company. Susie provides an annual review of my SIPP and adjusts my income according to my needs and risk portfolio according to my preferences. She also advises on my options regarding inheritance tax.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Susie

Susie listened carefully and gave appropriate advice. She followed up on our chat with an e mail, as promised.

What were the circumstances that caused you to initially look for an adviser?

Require advise

How has Susie Laws helped you?

As above

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement pension planning, moving pension away from a final salary based pension.

How has Susie Laws helped you?

Susie looks at our overall financial situation with a view to the aspirations that we have discussed, balancing the risk appropriately. Susie knows that I do not want to get involved with the day to day running of the investments but we normally meet once or twice a year for discussion and review.

Have you seen the outcome you were hoping for?

Initially yes, as we are all aware, since Covid the markets have been volatile for various reasons and the value of the investment has fallen. This is understandable, but I look forward to Susie taking advantage of the recovery.

What could they have done better?

I have difficulty in answering this question, they are always responsive and proactive.

What were the circumstances that caused you to initially look for an adviser?

I wanted advice with regard to my pension and savings.

How has Susie Laws helped you?

Susie is very friendly and approachable. She explained carefully and in simple terms the options open to me. She is professional and efficient and I have recommended the service she provides to several family members.

Have you seen the outcome you were hoping for?

Yes. I have been very pleased with the service provided by Susie.

What could they have done better?

I don’t think there is anything that could have been done better. I am extremely pleased with the service I received.

Please provide a brief comment about your experience with Susie

Susie is friendly and professional, excellent service so far and I would not hesitate to recommend.

Please provide a brief comment about your experience with Susie

Susie maintained contact beyond an initial enquiry even though I wasn't a client. The initial consultation provided clear and understandable advice with no pressure nor obligation.

What were the circumstances that caused you to initially look for an adviser?

General advise

How has Susie Laws helped you?

Personable, excellent advice

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Planning for future

How has Susie Laws helped you?

Clear and comprehensive advice and understanding of individual circumstances and aspirations

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very content that I receive all the advice I seek.

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Susie Laws helped you?

Advice and guidance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much I think.

What were the circumstances that caused you to initially look for an adviser?

I came into an inheritance and needed financial advice

How has Susie Laws helped you?

She has been there to talk to and give advice over many years and has been accessible whenever I needed help.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

A need to better diversify my ISAs and receive a better management of all my assets.

How has Susie Laws helped you?

Very good to work with building a high degree of trust with us. See above.

Have you seen the outcome you were hoping for?

Partly, the advice is focussed on my needs rather than flogging new products to get commissions which I suffered with my former adviser. On the downside my pension , Company and ISA assets were passed to Fiducia’s in-house managers and I am not convinced they have always added value compared to the alternatives. The advice on other investments placed outside the in-house team have been very pleasing such as the VCTs and the Octopus investment initially used for our Company investment before that closed.

What could they have done better?

The bias towards the in-house investment team may limit a desire to recommend alternative investments.

What were the circumstances that caused you to initially look for an adviser?

I was considering early retirement and wanted the reassurance that financially I was able to do so.

How has Susie Laws helped you?

Susie, after checking the value of my pensions, was able to draw up a financial plan which illustrated what my financial position would look like after retirement.

Have you seen the outcome you were hoping for?

Yes, I am now enjoying my retirement.

What could they have done better?

Very little, there was no part of the process that I was not happy with, from the initial informal chat through to the setting up of the pension, each part of the process was clearly explained and any questions were promptly answered.

What were the circumstances that caused you to initially look for an adviser?

The need to combine various pension plans

How has Susie Laws helped you?

Amalgamated my pensions and assisting financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am very pleased with the service given

What were the circumstances that caused you to initially look for an adviser?

Fiducia Wealth Management have been my financial advisers for many years, and since Susie Laws has looked after my affairs the great service has continued.

How has Susie Laws helped you?

Regular meetings with updated information.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Perfectly satisfied

What were the circumstances that caused you to initially look for an adviser?

Looking to retire early

How has Susie Laws helped you?

Been available when needed and very reassuring to know that she is keeping an eye on the changing market place.

Have you seen the outcome you were hoping for?

Through a difficult few years for everyone, I feel that I am in good hands.

What could they have done better?

Happy with the service given.

Please provide a brief comment about your experience with Susie

Suzie made contact promptly and arranged a video call to discuss our needs. She provided a good steer on our options and areas we needed to consider with plenty of opportunity to ask questions and no pressure or sales pitch. She followed up with some comprehensive information to help us decide our next steps.

What were the circumstances that caused you to initially look for an adviser?

I wanted access to my final salary pension

How has Susie Laws helped you?

Advised on best options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

A specialist transfer of a defined benefit pension to enable me to draw down on it. Plus the transfer of all my other pensions so as to combine them under one pension provider.

How has Susie Laws helped you?

Susie handled the specialist report that was required to enable me to transfer the DB pension.

Have you seen the outcome you were hoping for?

I have, although not quite completed, it is however almost done.

What could they have done better?

Nothing to be honest.

What were the circumstances that caused you to initially look for an adviser?

Pension review for myself and my husband. Combining different pensions into a drawdown.

How has Susie Laws helped you?

Susie listened to our requirements and provided expert advice, discussing various options. She was very professional and approachable.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking for pension advice from a trusted advisor

How has Susie Laws helped you?

Susie Laws was able to layout for me quite clearly the pros and cons around pension release

Have you seen the outcome you were hoping for?

Yes I was able to secure the outcome that I was hoping for

What could they have done better?

The service was excellent as was the communication

What were the circumstances that caused you to initially look for an adviser?

I wanted to find out if taking early retirement was a viable option as well as combining my existing pension pots into one plan.

How has Susie Laws helped you?

Susie by taking a detailed look at my financial situation and understanding what my requirements were was able to provide me with the advice I needed to make an informed decision.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of any aspect of the service that could have been better.

What were the circumstances that caused you to initially look for an adviser?

I had a defined benefit scheme on which I was looking for advice on transferring to a SIPP

How has Susie Laws helped you?

Susie is very professional and approachable and explains everything in an easy to understand manner. She did a full factfind on my finances as well as my pension. This allowed her to produce a very comprehensive report which allowed me to have a discussion with her on the best options for my pension.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pension transfers between worked companies, Financial and Tax

How has Susie Laws helped you?

To transfer a company pension scheme as smoothly as possible,taking in every obstacle and eventually it could lead to

Have you seen the outcome you were hoping for?

Yes without any doubt, if it had not been for Susie advice I would not have had such a good outcome on my pension benefit. When in consultation with Susie her attention to detail and giving professional advice in layman’s terms is excellent,which I found very rewarding including all her background and the comprehensive report which followed was very rewarding leaving nothing out, and for me making a clear decision for my pension

What could they have done better?

N/A.

Please provide a brief comment about your experience with Susie

Prompt contact, friendly, no pressure meeting, clear presentation of what her company offers

What were the circumstances that caused you to initially look for an adviser?

General advice for the future

How has Susie Laws helped you?

Gave clear and sensible advice

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Wealth management

How has Susie Laws helped you?

Dealt with all advice required

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Investment and retirement planning.

How has Susie Laws helped you?

Susie has given us appropriate and timely advice. The advice to make our income and investments to be as tax efficient as possible is very welcome. Susie also gave me very pertinent advice regarding the completion of my tax return.

Have you seen the outcome you were hoping for?

So far, ask me again after Brexit negotiations are complete!

What could they have done better?

To have the email connection with your advisor is extremely helpful.

Please provide a brief comment about your experience with Susie

Having worked freelance as a self-employed marketer and writer for many years, I've not set in place the pension and security that would have come from working for a firm that runs a pension plan. As such, it was really helpful to receive some clear, professional and practical advice providing an overview of my options at this stage. I found Susie's approach was both informal and warm and her knowledge enormously reassuring. I would confidently use her services going forwards, both in terms of her in depth knowledge and holistic approach to consulting. A really lovely lady.

What were the circumstances that caused you to initially look for an adviser?

Decided to retire and needed assistance organising all my various pensions. Required advice to ensure I had enough income to meet all my future financial needs.

How has Susie Laws helped you?

Explained clearly which Pensions to keep and which to invest in a SIIP. Gave advice which means my financial affairs are now in order and going forward will assist with future requirements and advice.

Have you seen the outcome you were hoping for?

Yes. I am now retired and Susie has assisted in ensuring I have enough money available for now and in the future. Susie Laws is still assisting with my investments and savings.

What could they have done better?

nothing.

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and needed to transfer funds from SSAS to a SIPP

How has Susie Laws helped you?

Achieving the aforementioned.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

What were the circumstances that caused you to initially look for an adviser?

Been a client of the firm for a long time

How has Susie Laws helped you?

Pleasant, approachable, efficient

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can see

What were the circumstances that caused you to initially look for an adviser?

A return required on a large sum of money

How has Susie Laws helped you?

Expert advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have nothing to add here

What were the circumstances that caused you to initially look for an adviser?

It was all many years ago. My finances were skimpily organised. My accountant and my solicitor helped me to find the advisor that is now called Fiducia. I needed help with investments, retirement planning, and more recently Inheritance planning.

How has Susie Laws helped you?

Susie has continued the good work started by her predecessors in the same company.

Have you seen the outcome you were hoping for?

Yes. On the whole, my affairs are now under much better control, and have done as well as could expect.

What could they have done better?

Quite honestly, I can't think of any way in which I could suggest improvements in their practice.

What were the circumstances that caused you to initially look for an adviser?

We had too much money in cash earning next to no interest. We knew that we could do better if we invested some of it but we weren’t sure where to begin.

How has Susie Laws helped you?

She explained our options and arranged for us to invest some of our spare capital.

Have you seen the outcome you were hoping for?

Yes, despite the recent dip in values

What could they have done better?

I can’t think of anything

What were the circumstances that caused you to initially look for an adviser?

Many pension pots which I wished to consolidate and surplus cash for investing.

How has Susie Laws helped you?

Providing me with a comprehensive report outlining my options and in person assistance with completion and explanations of application forms

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Not too sure. Susie was more than accommodating to meet me out of work office hours at my home address which I found useful.

What were the circumstances that caused you to initially look for an adviser?

I was looking to move from the Company Pension to the investment management route -

How has Susie Laws helped you?

By explaining clearly the pros and cons of both strategies , ie keeping with the Company pension and moving . Risk/limitations and benefits were showcased by Mrs Laws on both.

Have you seen the outcome you were hoping for?

The markets are a bit sluggish at the moment , but please note aforementioned comments on risk. And anyway the advice was clear : limit the frequency of looking at the values -

What could they have done better?

I can't think of anything here , I got meetings when requested. I spoke to colleagues who had been through a similar process, so they gave insight and suggested questions to ask. I was comfortable with this.

What were the circumstances that caused you to initially look for an adviser?

Pension advice, changing provider

How has Susie Laws helped you?

Answered all my questions, took away my concerns

Have you seen the outcome you were hoping for?

Very much so