Steven Hendry

What were the circumstances that caused you to initially look for an adviser?

To bring eight pensions into one, to provide a monthly pension.

How has Steven Hendry helped you?

He has given good advice over years and a good return on our pension pot.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I had a major payout from my former company and needed to consolidate my various pensions into something more manageable and stable

How has Steven Hendry helped you?

Guided me through the process and has ensured my income stream has been optimised in a highly tax efficient manner.

Have you seen the outcome you were hoping for?

Yes and more, certainly I could never have realised the benefits gained without his professional guidance.

What could they have done better?

Bought a better coffee machine….cant think of anything else!!!

What were the circumstances that caused you to initially look for an adviser?

I had a variety of pensions and wanted an advisor who could outline a strategy moving forward.

How has Steven Hendry helped you?

Steve has advised over the many years, which occupational pensions to consolidate, which to leave in place. The performance has been impressive and am always advised on any changes to investement.

Have you seen the outcome you were hoping for?

Yes! Nervous when things turned negative with factors like Covid and the Ukraine conflict but always kept abreast and now seeing positive recovery

What were the circumstances that caused you to initially look for an adviser?

Needed options for a large pension

How has Steven Hendry helped you?

In all pension management requirements plus sharing opinion on other items

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Steven Hendry helped you?

To give me a clear picture of current situation and what I need for my retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Saving for retirement and long term future security.

How has Steven Hendry helped you?

Over 10 years

Have you seen the outcome you were hoping for?

Yes, my portfolio has grown in value. Allowing for global events I am very pleased with the financial increase I have benefitted from. This has been generated by Steven's portfolio advice and reassures me of my long term security.

What could they have done better?

Nothing. I am totally satisfied with the financial service I have received.

What were the circumstances that caused you to initially look for an adviser?

n/a/

How has Steven Hendry helped you?

n/a

Have you seen the outcome you were hoping for?

n/a

What could they have done better?

n/a

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steven Hendry helped you?

I feel comfortable believing that he understands my financial situation and advises accordingly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I'm not aware of anything that could have been improved upon.

What were the circumstances that caused you to initially look for an adviser?

Dissatisfaction in previous advisor.

How has Steven Hendry helped you?

Gave me advice to my needs in retirement and sound investments.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement

How has Steven Hendry helped you?

Undertook collating a Myriad of small pensions into one working pot

Have you seen the outcome you were hoping for?

Getting there, good progress considering the world we live in

What could they have done better?

Not a lot, it’s all good…

What were the circumstances that caused you to initially look for an adviser?

I needed someone to look into my pension & savings as i wasn't getting any regular updates or advise.

How has Steven Hendry helped you?

Steven contacted my pension companies fo updates and if there were any penalties for transfering, once that had been that had been established I took his advise to combine them into a product managed by him.

Have you seen the outcome you were hoping for?

Absolutely, I now now exactly where I am financially, and have comprehensive annual personal review and report, and plan for the following year.

What could they have done better?

It would be hard to see that anything more could have been done.

What were the circumstances that caused you to initially look for an adviser?

The need to change investment strategy, now some 9 years ago.

How has Steven Hendry helped you?

Explaining in easy to understand detail the options open to me. Regular updates on changes affecting investments & geopolitical impacts.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing springs to mind.

What were the circumstances that caused you to initially look for an adviser?

I had lost money through a previous adviser and Steven helped me to recover it. Since then he has advised me on investing for my retirement.

How has Steven Hendry helped you?

As above.

Have you seen the outcome you were hoping for?

Times have been tough, but Steven has managed to maintain my investments.

What could they have done better?

Nothing that I would have been comfortable with.

What were the circumstances that caused you to initially look for an adviser?

I had an inheritance to invest and I also wanted advice to see if I could afford to retire early.

How has Steven Hendry helped you?

He gave me guidance on investments, which I subsequently made with him. He discussed financial planning and showed me that I could afford to take early retirement, which I did. I find Steve to be very approachable, reliable and down to earth. I feel comfortable asking him anything about my investments and he will give a clear explanation, tailoring the discussion to just the level of information that I require. He has been very helpful and supportive to me, especially leading up to my retirement and following a bereavement, when financial matters are crucial, but thankfully, were resolved smoothly. Steve has gone the extra mile for me, in matters which were unexpected, but very much appreciated

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steven Hendry helped you?

Guided us through the complex issues of investment & financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We had money dotted over different places and needed advice how to get the best for our savings to work for us.

How has Steven Hendry helped you?

Steve has been brilliant and very reassuring. Given us great advice

Have you seen the outcome you were hoping for?

The markets have been uo and down, which has been understandable. But overall we feel confident that everything is in hand.

What were the circumstances that caused you to initially look for an adviser?

I wanted a ling term money plan

How has Steven Hendry helped you?

Friendly, calm, expert. Nice guy and professional.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Poor performance of previous advisor.

How has Steven Hendry helped you?

Given me growth, performance and confidence in all areas.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To consolidate pensions

How has Steven Hendry helped you?

Clear advice on how to plan for retirement income and assess our own approach to risk in a structured way

Have you seen the outcome you were hoping for?

Yes, versus the market situations over the last few years that have affected all investments

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Making sense of pensions and investments

How has Steven Hendry helped you?

Steve has always provided a calm and even approach to my enquiries

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing in my view

What were the circumstances that caused you to initially look for an adviser?

Needed help with existing investments to make sure they were right for me.

How has Steven Hendry helped you?

By giving me confidence on my financial future. I also find hisnemaiosmuseful and well written.

Have you seen the outcome you were hoping for?

Yes and I hope this continues

What could they have done better?

Nothing comes to mind

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Steven Hendry helped you?

Steven helped to reach my goals for a retirement income.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Retirement and wanted to invest pension and savings

How has Steven Hendry helped you?

Steven is so very approachable and understandable. He explains everything so clearly and listens to our ideas and thoughts.

Have you seen the outcome you were hoping for?

Most definitely and more

What could they have done better?

So far we would not change anything.

What were the circumstances that caused you to initially look for an adviser?

my finances were in a confused state and needed formulating into a progressive package for our future

How has Steven Hendry helped you?

with sound advice and proposals

Have you seen the outcome you were hoping for?

yes

What could they have done better?

found me sooner !

What were the circumstances that caused you to initially look for an adviser?

was made redundant and had some money to invest

How has Steven Hendry helped you?

good solid financial advice over many years

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

Wanted my pension to be better managed

How has Steven Hendry helped you?

Given tailored advice and taken all the aggravation away from me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pending retirement and advice from others…

How has Steven Hendry helped you?

Advised but never pushed…

Have you seen the outcome you were hoping for?

So far, so good although COVID never helped or is still not helping anyone, At least it’s a fairly flat line until things pick up, I hope!

What could they have done better?

Not a lot, they have to survive in business with a modest income from Pension Pots in my case…

What were the circumstances that caused you to initially look for an adviser?

I had had a bad experience with another adviser, Steven was very kind and helped me to navigate my claim to recoup my losses. I invested what was left of my pension fund through Steven, which has been as successful as I expected.

How has Steven Hendry helped you?

Steven took my circumstances into account and has invested my funds in sensible areas.

Have you seen the outcome you were hoping for?

Yes I understand that markets rise and fall and that things have been tricky over recent years.

What could they have done better?

Nothing, I think they have done as well as possible under the current conditions.

What were the circumstances that caused you to initially look for an adviser?

I am looking to retire in the next 10 years and I needed help to understand my options

How has Steven Hendry helped you?

Offered invaluable guidance and I look forward to working with him the future.

Have you seen the outcome you were hoping for?

Yes and we are looking to work towards is.

What could they have done better?

Nothing comes to mind

Please provide a brief comment about your experience with Steven

I had a very pleasant meeting with Olivia Williams who is a partner adviser with Steven Hendry. She was very professional and personable and explaned in depth how their advisory processes would work, how they would taylor plans to best suit my needs and what their charges would be. I certainly got the impression that they would endeavor to give the best service and results.

Please provide a brief comment about your experience with Steven

Last week I left a negative review for Steven Hendry as nobody contacted me to arrange an initial appointment. They have since been in touch and explained that they rang several times, but there were technical issues that prevented them leaving messages. They were extremely apologetic, and asked whether we could still arrange a consultation. We have since met and my opinion of them has changed 100%. They could not have been more helpful and friendly, and even bought me flowers to apologise for the initial mix-up in communications! At our meeting we spoke at length and discussed all sorts of financial areas, and I am extremely satisfied with the service they provided, which was professional, courteous and showed extensive knowledge of pension options and investment opportunities. I could not be happier!

What were the circumstances that caused you to initially look for an adviser?

My family sought advice because of advancing years, and dealing with an inheritance.

How has Steven Hendry helped you?

In ten plus years, Steve and his team have helped us immensely.

Have you seen the outcome you were hoping for?

Extremely pleased with our outcome to date.

What could they have done better?

Markets being very volatile at present, I doubt any other company could have done better.

What were the circumstances that caused you to initially look for an adviser?

Retirement due, needed advice what to do with pension and savings.

How has Steven Hendry helped you?

Listened and understood our circumstances. Gave us brilliant advice and have never let us down.

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I needed advice on pension options as I neared retirement

How has Steven Hendry helped you?

He detailed the various options with my Private pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Poor alternatives for investing due to low interest

How has Steven Hendry helped you?

I haven’t had to worry about what to do as it’s taken care if

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can’t think of anything

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steven Hendry helped you?

Advice

Have you seen the outcome you were hoping for?

Currently yes

What could they have done better?

No sure

What were the circumstances that caused you to initially look for an adviser?

We were at a crossroads where we needed help and advise about what monies we had and how to manage our finances.

How has Steven Hendry helped you?

Steve listened to what we had to say and guided us for us to retire early and to feel that we would still be able to afford luxuries and day to day living. Steve unlocked monies that we were unaware we had. I am very happy that we contacted Steve.

Have you seen the outcome you were hoping for?

Yes, we have seen the outcome we are looking for and more. We Re enjoying retirement.

What could they have done better?

Our experience and journey have exceeded my expectations.

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Steven continues to keep me informed and offers excellent advice with my pension and investment.

What were the circumstances that caused you to initially look for an adviser?

I had an inheritance to invest and wanted advice and support with retirement planning and the income I could expect.

How has Steven Hendry helped you?

Steve is very open and approachable, he provides clear explanations and pertinent advice . He also gives reassurance when necessary. He has been extremely supportive following a difficult change in my circumstances and has gone above and beyond what I could have expected.

Have you seen the outcome you were hoping for?

Yes, I have been able to retire early following Steve's reassurance and his explanation of my future income forecasts.

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Effective and timely communication. Adaptable and dynamic management of the portfolios. A calm, steady and reassuring influence in turbulent time. Confidence booster.

What were the circumstances that caused you to initially look for an adviser?

Maximising return on investments and planning for the future

How has Steven Hendry helped you?

Provide sound and reliable advice on my future investment plans

Have you seen the outcome you were hoping for?

Yes! Recognising, of course, that the market goes up and down. Very good results

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Steven Hendry helped you?

Steve has given me an understanding of what I need for a comfortable retirement

Have you seen the outcome you were hoping for?

Yes

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Steve gave us sound advice on our finances, getting the best to give us a good standard of living whilst we are retired. Giving us peace of mind.

What were the circumstances that caused you to initially look for an adviser?

Supply of a snmall business pension scheme

How has Steven Hendry helped you?

Consolidation of existing personal pensions into a business based SIPP, assessment of personal risk profile and recommendation of investment portfolio. Advice on draw down in advance of moving into retirement.

Have you seen the outcome you were hoping for?

Generally yes, although the markets have been volatile.

What could they have done better?

Little or nothing in my opinion.

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and wanted to ensure our savings were suitably invested.

How has Steven Hendry helped you?

Advise and action on setting up stocks and shares ISA, managing my portfolio and reviewing that it still meets my needs. Financial advise on other areas also given as part of the annual reviews.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, the service is excellent and the results, even allowing for the turmoil of the last couple of years, have been good.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement with more than one pension and various investments in need of consolidation.

How has Steven Hendry helped you?

Friendly, straightforward and knowledge based advice. Very good communication. Efficient transfer of, and accessing, funds.

Have you seen the outcome you were hoping for?

Yes. Pensions and investments in one place. Investments are diversified and reflect my attitude to risk.

What were the circumstances that caused you to initially look for an adviser?

We decided it was time to put our investments in profesional hands.

How has Steven Hendry helped you?

He diversified our portffolio and does so when it is needed.

Have you seen the outcome you were hoping for?

Yes, very saatisfied.

What could they have done better?

Nothing - the service has always been excellent

What were the circumstances that caused you to initially look for an adviser?

My pensions were not being managed.

How has Steven Hendry helped you?

He was able to investigate what I had, & come up with a properly managed solution.

Have you seen the outcome you were hoping for?

Yes, I am control of my financial situation now, & confident that will continue going forward.

What were the circumstances that caused you to initially look for an adviser?

Husbands pension

How has Steven Hendry helped you?

Steven is always happy to help and advise what’s best and the office always get back to you .

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Following the sad passing of my former IFA I managed my affairs for some time though came to realise that I was not an expert and needed sound advise from a professional.

How has Steven Hendry helped you?

I undertook a fair amount of research before engaging with Steve to ensure that he would be a sound adviser and manage some of of my more colourful investment strategies always by providing advice rather than telling me what I can/cannot do with my investments

Have you seen the outcome you were hoping for?

I couldn't have asked for a better professional relationship. Steve issues frequent market updates, we hold twice yearly reviews and he always answers random email or telephone requests for information. What I appreciate the most is feeling that we jointly manage my investments.

What could they have done better?

Had a crystal ball to foresee the market dip pre covid

What were the circumstances that caused you to initially look for an adviser?

We wanted advice on retirement planning and how to make our savings work for us.

How has Steven Hendry helped you?

He has combined our pensions into one pot, helped our investments grow and sought tax efficiency in our investments.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

When I was approaching retirement I was looking for advice on how to maximise my income from my pension fund.

How has Steven Hendry helped you?

Steven helped me to achieve the goals I wanted to achieve regarding my income after retirement.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Retirement and receipt of an inheritance.

How has Steven Hendry helped you?

Steve has provided confidence in our persistence.

Have you seen the outcome you were hoping for?

The markets have recently been behaving badly.

What could they have done better?

Prevented Covid. Restrained Putin. We are confident that we have made the right choices, Steve's advice is good, negative factors are outside Steve's contril.

What were the circumstances that caused you to initially look for an adviser?

To invest

How has Steven Hendry helped you?

Provided a mechanism

Have you seen the outcome you were hoping for?

Not just now, but not his fault

What could they have done better?

Nothing to add

What were the circumstances that caused you to initially look for an adviser?

Around 10 years ago I realised I had a number of employment pensions as well as a personal pension that needed to be sorted.

How has Steven Hendry helped you?

Steve has looked to simplify my portfolio and advised simply whether to consolidate or not.

Have you seen the outcome you were hoping for?

Yes, above average growth apart from the "covid and war" years.

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steven Hendry helped you?

He has given us a good return on investments which has helped to fund our retirement

Have you seen the outcome you were hoping for?

Yes and in some exceeded our expectations

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

I had a number of small pension pots that needed to be consolidated and a chance meeting with Steve at that time turned out to be a lucky acquaintance.

How has Steven Hendry helped you?

Steve has guided me for a number of years, and his advice has helped me achieve the best return on my investments.

Have you seen the outcome you were hoping for?

Things have turned out quite well, despite some fluctuating market conditions.

What were the circumstances that caused you to initially look for an adviser?

I wanted to be sure that I had a balanced approach to saving for retirement that would provide growth against my personal I attitude to risk.

How has Steven Hendry helped you?

Steve has provided easy to understand, balanced advice during the good times and the less good times

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very little

What were the circumstances that caused you to initially look for an adviser?

Age initially and a realisation that we needed good advice on what to do after retirement.

How has Steven Hendry helped you?

By being there and giving a calm steady opinion leading to confidence

Have you seen the outcome you were hoping for?

Not lately because of Covid but we understand that the team have protected us as best as possible through these horrible times.

What could they have done better?

Not a lot really, they are at the end of the phone line if required… knowing that is comforting…

What were the circumstances that caused you to initially look for an adviser?

The need for a change of investment strategy.

How has Steven Hendry helped you?

With straightforward professional advice on the best form of investment for my requirements.

Have you seen the outcome you were hoping for?

Yes, markets fluctuate but the longer term result is very encouraging.

What could they have done better?

No room for improvement really.

What were the circumstances that caused you to initially look for an adviser?

Wanting to consolidate pensions

How has Steven Hendry helped you?

Clear advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Trying to consolidate and manage several oensions

How has Steven Hendry helped you?

Made everything very easy to understand

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Plannig for retirement and beyond

How has Steven Hendry helped you?

Steve formulated a plan and we review in regularly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Steve was, as always, extremely knowledgeable, straight-forward and reassuring about the current state of the markets.

What were the circumstances that caused you to initially look for an adviser?

The loss of my husband

How has Steven Hendry helped you?

Given great advice which has helped me with Steven’s help manage my financial affairs correctly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Steven and the team continue to Perform and give me the best advice I need for our future needs and requests

What were the circumstances that caused you to initially look for an adviser?

Inheritances

How has Steven Hendry helped you?

Talked through my needs in some length...then advised me 're investments so I understood

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think they could have

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steven Hendry helped you?

By understanding our situation and explaining everything to us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No complaints

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Steven has continued to keep me informed about how my investments are performing in these times when things seem uncertain. He is always optimistic and continues to be reassuring.

What were the circumstances that caused you to initially look for an adviser?

We needed advice on our finances for when we retire.

How has Steven Hendry helped you?

Steven went through our finances and gave us sound advice on what was best for us. It has been beneficial to us.

Have you seen the outcome you were hoping for?

Yes, we were pleasantly surprised at the results especially with current circumstances with Covid 19.

What could they have done better?

No the service is exceptional.

This review is a follow-up review from a client who left a review previously.

How has Steven Hendry helped you since your last review?

Excellent trading performance. Good and clear communication in a timely manner.

What were the circumstances that caused you to initially look for an adviser?

I was uneasy with my previous scheme as the past performance / growth had been very disappointing.

How has Steven Hendry helped you?

Reinvested my pension with great success.

Have you seen the outcome you were hoping for?

Better.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Me and my wife wanted to start saving more for our retirement

How has Steven Hendry helped you?

A couple of years ago, Steve explained the options that were available to us with great clarity and insight. We've now had two review meetings with Steve, and both have been superb. He takes something that's quite complex and makes it very easy to understand

Have you seen the outcome you were hoping for?

Definitely. The fund we're investing in has performed well over the last couple of years, and Steve's advice and expert knowledge is really impressive