Ian Christlo

What were the circumstances that caused you to initially look for an adviser?

Buying our first home been dealing with ian since then 5 years ago

How has Ian Christlo helped you?

Mortgage applications and other questions we might have had

Have you seen the outcome you were hoping for?

Yes fully satisfied with the outcomes

What were the circumstances that caused you to initially look for an adviser?

Mortgage applications for first time buy

How has Ian Christlo helped you?

Ian explained all the information we needed as first time buyers from the mortgage application and life insurance, and gave us regular updates when rates lowered.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Ian was brilliant throughout the process

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage of a BTL property.

How has Ian Christlo helped you?

Obtained a good rate for a new BTL mortgage, and then got a cheaper deal as the interest rate had fallen.

Have you seen the outcome you were hoping for?

Definately.

What could they have done better?

Nothing. Very professional and communicative.

What were the circumstances that caused you to initially look for an adviser?

House move

How has Ian Christlo helped you?

Arranged a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - Ian has been available, attentive and extremely helpful throughout

What were the circumstances that caused you to initially look for an adviser?

Borrowing more on mortgage

How has Ian Christlo helped you?

Ian handled the entire process from start to finish and kept us regular updated.

Have you seen the outcome you were hoping for?

Yea

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Ian Christlo helped you?

Helped find us a mortgage at a good rate, and advised us with health insurance.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We was getting our first mortgage and didn’t really know where to start.

How has Ian Christlo helped you?

He has advised and sorted our mortgage for the last 5 years

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Buying a property.

How has Ian Christlo helped you?

Available to answer questions throughout the process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Very pleased with the service I received.

What were the circumstances that caused you to initially look for an adviser?

Choosing a new mortgage deal

How has Ian Christlo helped you?

Ian advised on the length of deal to go for, and helped plan my financial strategy over the next few years. He’s given me confidence that I’m progressing in the way that will benefit me most long term.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Initially to remortgage, but then to mortgage a new property.

How has Ian Christlo helped you?

Ian helped get us a mortgage when I thought it wasn’t possible. He also provided additional advice which increased affordability.

Have you seen the outcome you were hoping for?

Yes, we move in next week.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We needed help getting a mortgage and understanding the process

How has Ian Christlo helped you?

He has helped in every single area of our mortgage application and house purchase. I have felt really covered by Ian and he has even contacted me to advice on things within my application which could have been a problem down the line.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Ian Christlo helped you?

Ian has ported my current mortgage over to my new property as well as sorting a new mortgage for the difference.

Have you seen the outcome you were hoping for?

Yes, Ian also keept me up to date with information

What could they have done better?

Nothing

Please provide a brief comment about your experience with Ian

Prompt response, helpful advise and to the point - thank you.

What were the circumstances that caused you to initially look for an adviser?

I had to add a mortgage on a rental property

How has Ian Christlo helped you?

Ian provided a first class, helping us to achieve the mortgage we required.

Have you seen the outcome you were hoping for?

100% achieved the outcome we hoped for.

What could they have done better?

I can't think of anything Ian could have done better for us.

What were the circumstances that caused you to initially look for an adviser?

We had not used a mortgage adviser previously until Ian was recommended to us. We were looking to move house and need advice and assistance.

How has Ian Christlo helped you?

Ian took us through a variety of options for both mortgage and insurance that we needed. He was extremely efficient and thorough. Taking the time to explain everything to us.

Have you seen the outcome you were hoping for?

Yes, more than we could have hoped for. We got a great deal on on mortgage and then due to delays with our purchase we got an even better offer.

What could they have done better?

Nothing. From start to finish Ian couldn't have done anymore for us. We have already recommended him to other people.

What were the circumstances that caused you to initially look for an adviser?

I was due to remortgage and needed to look for the best deal available. Ian was able to look over the whole market and found a much better deal than I could ever find.

How has Ian Christlo helped you?

I have used Ian's services three times now and every time he has been speedy and professional.

Have you seen the outcome you were hoping for?

I am always happy with the service received.

What could they have done better?

Cannot think of anything.

What were the circumstances that caused you to initially look for an adviser?

Me and my partner looking to move house and needed an advisor to help arrange to move as ian helped me before and was very satisfied of the the work he did

How has Ian Christlo helped you?

Got me the right mortgage

Have you seen the outcome you were hoping for?

Yes very much so

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Ian Christlo helped you?

Ian has advised us in tow occasions to help us get the best mortgage deal for our circumstances.

Have you seen the outcome you were hoping for?

Yes really happy with the advice

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To buy our first home.

How has Ian Christlo helped you?

Reliable, easy to contact and always made time for us. He is very knowledgeable about the market and mortgage deals. He worked with us to make sure we got the best rate and deal possible.

Have you seen the outcome you were hoping for?

Yes, we were very happy.

What could they have done better?

N/A.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Ian Christlo helped you?

Did everything - found the best deal and sorted everything out for us.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

7 years ago we wanted to buy a house and Ian was recommended by a friend

How has Ian Christlo helped you?

Ian has done such a great job of supporting us and helping us complete our first mortgage then remortgage once the fixed term ended and again after that!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Ian is excellent, we recommended him to many of our family and friends and has helped them all with same efficiency, could not praise him enough!

What were the circumstances that caused you to initially look for an adviser?

Increase in monthly mortgage payments due to variable rates

How has Ian Christlo helped you?

There is a significant reduction in our monthly mortgage payments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We thank God for the help we received from Ian

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Ian Christlo helped you?

Porting of mortgage and extension of mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgaging of buy-to-let properties

How has Ian Christlo helped you?

Finding the best deals for my specific circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage for a buy to let property.

How has Ian Christlo helped you?

Been using Ian for around 15 years now and wouldn't go anywhere else. Always secures me a good deal with great advice and never any pressure. Fits in any appointments round my own work schedule.

Have you seen the outcome you were hoping for?

Always. Above and beyond too.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage for my first time purchase

How has Ian Christlo helped you?

He helped me obtain a first time mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Fixed rate ending

How has Ian Christlo helped you?

This is the 4 mortgage Ian has arranged for me. He is always quick, precise and helpful, which is why I have kept coming back!

Have you seen the outcome you were hoping for?

Ian secured a great new rate for me. I am very pleased.

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking for guidance and expertise

How has Ian Christlo helped you?

Yes Ian has made the process stress free in so many aspects. Nothing is too much trouble and he never has any problems looking over any paperwork your not sure on. I feel a lot more knowledgeable after using Ian and also feel a lot more comfortable, knowing things have been done correctly.

Have you seen the outcome you were hoping for?

Yes, we are now in our lovely first hone and have secured a good (in these Financial Times) mortgage rate, thanks to Ian.

What could they have done better?

I wouldn’t say anything could have been done better. Always approachable, always professional.

What were the circumstances that caused you to initially look for an adviser?

Remortgaging several properties due to divorce

How has Ian Christlo helped you?

Explained my choices clearly, found me good products with fair rates and helped push the transactions through - some of which were complex and took several months.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

Buy to let mortgage needed.

How has Ian Christlo helped you?

He shopped around the best deal and did all of the work on my behalf.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Ian is very helpful and efficient.

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our first house.

How has Ian Christlo helped you?

Ian has guided us through the whole process, starting by providing estimates of how much we could spend, then helping us with finding a lender, finding conveyancers, setting up life insurance, right through to completion.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my property.

How has Ian Christlo helped you?

Ian went above and beyond to find me the right deal which saved me money in the long term.

Have you seen the outcome you were hoping for?

Absolutely. I'll save £11,705 over the course of my 5 year remortgage deal due to the advice and exceptional customer service Ian provided.

What could they have done better?

Nothing. Perfect service!

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a house.

How has Ian Christlo helped you?

Ian helped with with the mortgage and also setting up life insurance and payment protection

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing, Ian is on top of everything

What were the circumstances that caused you to initially look for an adviser?

Mortgages

How has Ian Christlo helped you?

Mr Ian help me to get the mortgage for my first property back in 2015 and remortgage and helped to get mortgage second house.

Have you seen the outcome you were hoping for?

100% yes

What could they have done better?

Mr Ian done the best

What were the circumstances that caused you to initially look for an adviser?

Ian is 1st class.

How has Ian Christlo helped you?

1st class service. High level of knowledge and sound advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.. he was 1st class.

What were the circumstances that caused you to initially look for an adviser?

Moving properties and wanting advice on next steps.

How has Ian Christlo helped you?

In every way possible even when it's not really been about the mortgage or life insurance.

Have you seen the outcome you were hoping for?

Yes and more with a clear picture of financials going forward

What were the circumstances that caused you to initially look for an adviser?

Moving home`

How has Ian Christlo helped you?

I have used Ian on three separate occasions now and would not hesitate to use again. He found the best way for me to exit a fixed term mortgage with as little fees as possible and got us the best rate for our new mortgage

Have you seen the outcome you were hoping for?

Yes, without doubt

What could they have done better?

Nothing springs to mind. Constant communication and advice when needed

What were the circumstances that caused you to initially look for an adviser?

My mortgage was due for renewal.

How has Ian Christlo helped you?

He listened to my circumstances and gave me advice to help me get the best rate available.

Have you seen the outcome you were hoping for?

Yes. Everything was handled well and with minimum effort on my part.

What could they have done better?

Nothing - I'm very happy with the process and outcome.

What were the circumstances that caused you to initially look for an adviser?

We wanted to get the best re-mortgage deal for our circumstances. Ian has advised us previously and has extensive knowledge of markets and offers available.

How has Ian Christlo helped you?

He gave us a few examples of re-mortgage deals, and discussed his recommendations for us based on our circumstances at the time.

Have you seen the outcome you were hoping for?

Yes, we were able to secure a very competitive deal in a rising market for a good term.

What were the circumstances that caused you to initially look for an adviser?

Buying a new home and needed a new mortgage

How has Ian Christlo helped you?

Provision of mortgage and income protection

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To simplify mortgage process and get advice on which type of product was best for our situation.

How has Ian Christlo helped you?

Dedicated a lot of time explaining the options and helping us reach a decision. No pressure applied, just open and honest advice.

Have you seen the outcome you were hoping for?

Yes, all went smoothly.

What could they have done better?

Nothing - great communication, good help and lovely chap!

What were the circumstances that caused you to initially look for an adviser?

We were moving house and wanted to make sure we got a great deal with our new mortgage & take the hassle out of looking ourselves

How has Ian Christlo helped you?

Ian found us a mortgage deal and explained everything to us so it was easy to understand. We didn’t have an easy ride with our sale & purchase but Ian was always on hand with advice and made sure our mortgage was still on track despite our other issues. He also helped us look at life insurance premiums.

Have you seen the outcome you were hoping for?

Yes, we are finally in our new home!

What could they have done better?

Nothing, we have been really happy to work with Ian throughout

What were the circumstances that caused you to initially look for an adviser?

Debt consolidation

How has Ian Christlo helped you?

Sorted the entire process and made it 100% stress free, we couldn’t have done it without him.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy a house

How has Ian Christlo helped you?

Ian gave me a clear breakdown of the options and gave me sound advice

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

End of fixed-term mortgage deal

How has Ian Christlo helped you?

Contacted me before the end of the five year deal, presented options available for renewal.

Have you seen the outcome you were hoping for?

Yes, new mortgage deal all sorted, with the bonus of being slightly cheaper than before.

What could they have done better?

Nothing, it was all fine.

Please provide a brief comment about your experience with Ian

Excellent and fast service. Highly recommended. Thanks Ian!

What were the circumstances that caused you to initially look for an adviser?

As first time buyers we wanted someone to guide us through the process and get us the best mortgage to suit our needs.

How has Ian Christlo helped you?

Ian assisted with our mortgage application and finding us a suitable lender. He also assisted with our life insurance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing could have been done better. It was the best service, prompt responses and always there to address any concerns.

What were the circumstances that caused you to initially look for an adviser?

To get a better mortgage deal

How has Ian Christlo helped you?

Ian was a great help , explained everything very well and clearly and made sure it was the right deal for me . Excellent as always .

Have you seen the outcome you were hoping for?

Yes everything I needed

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

With the current financial environment, it makes sense to deal with an expert in the sector.

How has Ian Christlo helped you?

He looked at all options for us and delivered a choice of the best the market has to offer.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Ian is an ardent professional, there isn't anything that could have been done better!

Please provide a brief comment about your experience with Ian

Ian was very efficient and really friendly.

What were the circumstances that caused you to initially look for an adviser?

Various home moves

How has Ian Christlo helped you?

Mortgage Broker on two separate occasions

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Having used Ian for a few years now, we feel the relationship is built on trust, which we have no questions on at all. We are really happy with the options Ian has always presented and have found the advise faultless.

How has Ian Christlo helped you?

Ian has set up the mortgage on our new home in the Northeast, which has been tailored to our needs perfectly.

Have you seen the outcome you were hoping for?

Absolutely 200%

What could they have done better?

Can't see there to be any improvements to be honest. Through the roller-coaster of the the last year Ian has supported and changed things for us as situations changed without any questions or negativity. Simply excellent service.

What were the circumstances that caused you to initially look for an adviser?

Our 2 year fixed rate mortgage was approaching its end.

How has Ian Christlo helped you?

Ian found us a deal better than any we had found on price comparison sites.

Have you seen the outcome you were hoping for?

Yes it all went through as planned.

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Ian Christlo helped you?

Listened, presented options and made the process smooth

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Buying our first house

How has Ian Christlo helped you?

Ian found us the best mortgage to suit us

Have you seen the outcome you were hoping for?

Yes, we picked up the keys today

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Ian Christlo helped you?

Ian helped me arrange a suitable mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home

How has Ian Christlo helped you?

Ian has been great from the very start, being first time buyers we had a lot of questions, as it was all new to us. And Ian helped to find us a suitable mortgage.

Have you seen the outcome you were hoping for?

Yes, Ian has found us a mortgage suitable for us and also life insurance.

What could they have done better?

Nothing. Everything has been great.

What were the circumstances that caused you to initially look for an adviser?

We were looking to move home after buying our first six years ago, we were unsure of what our next steps were and needed advice

How has Ian Christlo helped you?

Ian helped us throughout the whole process and we couldn’t have done our move without him

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he was on hand when needed

What were the circumstances that caused you to initially look for an adviser?

Needed to find a mortgage

How has Ian Christlo helped you?

Helped find us a decent mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure as this was all fairly new to us we got the outcome we were expecting.

Please provide a brief comment about your experience with Ian

Quick to call, friendly and clearly knows his stuff. Hasn't pushed but has been informative despite my mortgage application being fairly far away. I'll likely use his services

What were the circumstances that caused you to initially look for an adviser?

Looking for a buy to let mortgage

How has Ian Christlo helped you?

Found me a suitable mortgage provider

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

House move

How has Ian Christlo helped you?

Ian found us the best mortgage for our circumstances. We can’t fault him at all he was very helpful and informative. No question was a stupid question he helped us through each step.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a - he’s been brilliant.

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers and were recommended Ian’s services from a colleague

How has Ian Christlo helped you?

He sorted out everything from start to finish and made buying our home extremely easy

Have you seen the outcome you were hoping for?

Yes we purchased our house with Ian’s guidance

What could they have done better?

Nothing it was all very easy and smooth going despite COVID

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Ian Christlo helped you?

Ian helped us to find the best mortgage and insurance cover to suit our needs

Have you seen the outcome you were hoping for?

Yes, most definitely

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage and had a slightly tricky combination of policies.

How has Ian Christlo helped you?

Ian provided extremely clear advice and found us a new mortgage that was a very good deal as well as releasing some needed equity for home improvement. He also reviewed our insurance cover and suggested better policies that costed no more than we were already paying.

Have you seen the outcome you were hoping for?

Yes. Definitely worth paying for the financial advice as it has saved us considerably in the long run.

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers with no experience with buying a house/mortgages.

How has Ian Christlo helped you?

He helped us figure out what we could afford, which banks would offer us a mortgage, helped us chose the appropriate mortgage, helped us find solicitors and walked us through every step.

Have you seen the outcome you were hoping for?

100% yes! Buying a house was way less stressful than I thought and I definitely know it’s because of Ian

What could they have done better?

I can’t add anything I’m afraid. Ian surpasses all expectations and made everything understandable and easy.

Please provide a brief comment about your experience with Ian

Quick response on getting back to us .

Please provide a brief comment about your experience with Ian

Ian was punctual, polite and friendly he advised me of the types of mortgages available explained how they work and what which ones would be better suited to my circumstances.

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property after five years of renting

How has Ian Christlo helped you?

Sourcing an appropriate mortgage and insurance related products

Have you seen the outcome you were hoping for?

Yes we have the products relevant to our personal circumstances

What could they have done better?

To be honest nothing, Ian provided an excellent service, putting both my wife and I at ease throughout the process clearly explaining all our options. Service was always with a smile and Ian maintained effective communication and dialogue at all times. I have already recommended Ian to a family member who has also used the services Ian provides.

What were the circumstances that caused you to initially look for an adviser?

I required a re-mortgage on my house.

How has Ian Christlo helped you?

He called at my home & gave me a number of choices regarding different types of mortgage + all the different rates/terms from various lenders. He has a vast knowledge of the mortgage market.

Have you seen the outcome you were hoping for?

Yes, we have now remortgaged,with the help of Ian.

What could they have done better?

To be very honest, Ian is first class. I would recommend him to anyone.

What were the circumstances that caused you to initially look for an adviser?

End of fixed term mortgage

How has Ian Christlo helped you?

Arranged new mortgage provider.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Ian

Great service and I hope to be able to progress my mortgage to a full application soon!

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Ian Christlo helped you?

He supported us through the whole financial process.

Have you seen the outcome you were hoping for?

Yes, we are now in an amazing new home

What could they have done better?

N/A

Please provide a brief comment about your experience with Ian

He was very clear about what we could or not achieve. Very patient in explaining everything to us Thank you Ian

What were the circumstances that caused you to initially look for an adviser?

We used Ian when we needed help on our first mortgage and used his services ever since.

How has Ian Christlo helped you?

With mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No Ian’s help and support was perfect

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage

How has Ian Christlo helped you?

Sourced and Implemented our new mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. We’ve used Ian on several occasions now and found him to be easy to deal with, clear in his communication and prompt and knowledgable in responding to queries. Would highly Recommend

What were the circumstances that caused you to initially look for an adviser?

periodic review of finances

How has Ian Christlo helped you?

First class advice across a full range of financial products

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing , great product knowledge , excellent customer focussed service , will use in future as and when the need arises and would reccomend to others

Please provide a brief comment about your experience with Ian

He was efficient and friendly