Paul Grey

What were the circumstances that caused you to initially look for an adviser?

I initially needed an adviser to secure a mortgage.

How has Paul Grey helped you?

Paul arranged my mortgage and has since arranged life insurance and critical illness policies, as well as setting up, transferring and managing my pension portfolio.

Have you seen the outcome you were hoping for?

Yes. Paul arranged a fantastic mortgage product and did so again at each renewal. I have also been more than happy with the protection policies that have been set up for my partner and I, as well as the performance of my pension portfolio.

What could they have done better?

Absolutely nothing. I've always been more than satisfied with Paul's services and have recommended him to friends and family.

What were the circumstances that caused you to initially look for an adviser?

Needed expert advice on financial situation.

How has Paul Grey helped you?

Professional with great knowledge and expertise. Paul is always friendly and offers great advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Paul has been my financial adviser for a few years now, More recently we needed advice on an inheritance.

How has Paul Grey helped you?

Paul advised on the best investments. He has helped my money grow.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Paul and his assistant Philly have always been very helpful.

What were the circumstances that caused you to initially look for an adviser?

Advice on a pension maturing.

How has Paul Grey helped you?

Where to in vest in new pension .

Have you seen the outcome you were hoping for?

Not quite yet.

What could they have done better?

Not a lot with the current climate as it is.

What were the circumstances that caused you to initially look for an adviser?

We were looking for retirement planning and inheritance advice.

How has Paul Grey helped you?

He has guided us through retirement planning in great detail and with the investment of our money.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Everything was well explained and has worked well so far. for us.

What were the circumstances that caused you to initially look for an adviser?

Approaching age to be able to take pension early

How has Paul Grey helped you?

Recommended changing pension

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We wanted someone who was relatively close to us, who could help us financially plan for the future.

How has Paul Grey helped you?

We have talked to Paul in person, over the phone and via Microsoft teams to sort out the direction we wish to go with our finances. He has helped me with my old pension and new pension, advised us and helped us plan for inheritance tax and how to plan for inheritance tax for our children.

Have you seen the outcome you were hoping for?

You can see the outcome of your decisions easily using the online portal.

What could they have done better?

Nothing at the moment.

What were the circumstances that caused you to initially look for an adviser?

amalgamated all pensions into one pension.

How has Paul Grey helped you?

yes

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

all ready had Paul as my adviser for many years

How has Paul Grey helped you?

just with good advice for all mu needs

Have you seen the outcome you were hoping for?

yes I have and it was all good

What could they have done better?

don't know if I did I done it myself

What were the circumstances that caused you to initially look for an adviser?

Future financial planning

How has Paul Grey helped you?

Paul has helped me reach my financial goals

Have you seen the outcome you were hoping for?

Yes, I am very pleased with the advice he has given

What could they have done better?

For me my financial goals have been reached, so nothing more

What were the circumstances that caused you to initially look for an adviser?

A need to sort out pension payments and investments

How has Paul Grey helped you?

Paul is extreme.y professional and trustworthy, and has given me some excellent advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Very difficult to find any area that needs improving.

What were the circumstances that caused you to initially look for an adviser?

Inheritance received

How has Paul Grey helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We have a long standing relationship with Paul so this does not apply.

How has Paul Grey helped you?

Paul has transformed our retirement income and has save us a considerable amount in charges. Overall we feel more secure.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

Nothing we can think of.

What were the circumstances that caused you to initially look for an adviser?

Needed to spread investments

How has Paul Grey helped you?

He has always given good advice and understood my circumstances

Have you seen the outcome you were hoping for?

More or less yes

What could they have done better?

Nothing really as I always go for low risk

What were the circumstances that caused you to initially look for an adviser?

Annual review of my portfolio

How has Paul Grey helped you?

By explaining the nature of my investment and how global events had impacted me,plus advising me on how to improve my outcomes

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

I believe they did the best they could

What were the circumstances that caused you to initially look for an adviser?

Retirement of previous adviser

How has Paul Grey helped you?

Investment advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

?

What were the circumstances that caused you to initially look for an adviser?

Once my husband was unable to handle our affairs.

How has Paul Grey helped you?

Paul is always there for me with good sound advice. He always has a great deal of patience, explaining everything to me. I feel I can always contact him if I have any queries.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing, I trust Paul to always do the best for me.

What were the circumstances that caused you to initially look for an adviser?

To help me get the best out of my pension.

How has Paul Grey helped you?

Paul has given advice and options on what I could do to achieve the best outcome for me.

Have you seen the outcome you were hoping for?

Yes my pension has had a pleasing result in the last 12 months.

What could they have done better?

Nothing to my knowledge

What were the circumstances that caused you to initially look for an adviser?

Planning for the future and inheritance advice.

How has Paul Grey helped you?

How best to invest.

Have you seen the outcome you were hoping for?

Money remains invested.

What could they have done better?

Paul has always explained things in a way which is easy to understand so that a decision can be made.

What were the circumstances that caused you to initially look for an adviser?

Started up pension saving in my teens..... various changes through life , companies all changed hadn't a clue how my pension was doing or where they were

How has Paul Grey helped you?

Brought me up to date and my husband found my pensions and we've put them to work . and keeps me up to date.

Have you seen the outcome you were hoping for?

hopefully all moving in the right direction

What could they have done better?

I dont think he could have.

What were the circumstances that caused you to initially look for an adviser?

Consolidated pensions

How has Paul Grey helped you?

Worked with us to secure future

Have you seen the outcome you were hoping for?

On going

What could they have done better?

Nothing advise has been sound

What were the circumstances that caused you to initially look for an adviser?

Planning for my future retirement.

How has Paul Grey helped you?

Discussed and had a better understanding of my pensions and my future finances.

Have you seen the outcome you were hoping for?

Yes our pensions are in the right place.

What could they have done better?

None Paul Grey is very professional in all his advice and support and explains everything clearly, he has made us feel much more secure in our future retirement plans.

What were the circumstances that caused you to initially look for an adviser?

To be advised on pension funds

How has Paul Grey helped you?

He has advised on pension fund management

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Advice on savings and pensions

How has Paul Grey helped you?

Paul has helped us enormously with good advice. Paul is someone my husband and myself have a great trusting advisor

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing really. Paul has advised us to the best of his ability

What were the circumstances that caused you to initially look for an adviser?

Wanting to make sound investments for our savings

How has Paul Grey helped you?

Paul has given patient and clear financial guidance appropriate to my feelings about risk.

Have you seen the outcome you were hoping for?

We have been very pleased with the outcomes this year.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We have had an advisor for many years after a recommendation from a very good friend.

How has Paul Grey helped you?

He has helped to transform our retirement income so that we have made the good decisions at the correct time

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

I am quite happy and can’t think of anything that could have been improved

What were the circumstances that caused you to initially look for an adviser?

Redundancy payment and pension planning

How has Paul Grey helped you?

Paul was our second advisor from Tom French after our initial advisor retired. Paul has helped us to focus our savings and investments to maximise our income and secure a financial future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think anything could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Getting nearer to pension afe

How has Paul Grey helped you?

Paul has been advising on the best way forward to plan for an earlier retirement age and how pensions need to be managed. He's managing and monitoring my portfolio to achieve this.

Have you seen the outcome you were hoping for?

Since starting in October ladt year we have a financial review and plans are on target, I know this is not always a guarantee but I can see a reassuring trajectory.

What could they have done better?

Nothing, the advise, reviews and discussions are on point!

What were the circumstances that caused you to initially look for an adviser?

Been with Paul for many a year, has advised us since Adrian retired

How has Paul Grey helped you?

Talking about all possibilities regarding pensions etc

Have you seen the outcome you were hoping for?

Will find out that in a year or two

What could they have done better?

Every thing good

What were the circumstances that caused you to initially look for an adviser?

I felt that an adviser could help me as they have the up to date knowledge

How has Paul Grey helped you?

He has given me the best advice over many years. Which has benefitted my requirements

Have you seen the outcome you were hoping for?

Yes a good outcome. But there will always be ups and downs in the market

What could they have done better?

I feel he has given me the best advice and shows a good understanding of my requirements

Please provide a brief comment about your experience with Paul

Very knowledgeable about a highly complex subject. Will definitely engage his services in the near future.

What were the circumstances that caused you to initially look for an adviser?

Maturing pensions

How has Paul Grey helped you?

He has expertly helped, advised and put in place my investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, his advice and planning was sufficient.

What were the circumstances that caused you to initially look for an adviser?

Needed guidance on investments

How has Paul Grey helped you?

Good advice, annual visits, understanding of my circumstances

Have you seen the outcome you were hoping for?

Outcome will depend on longer term investment performance

What were the circumstances that caused you to initially look for an adviser?

As I approached my chosen retirement date, I needed a comprehensive review of my financial situation (investments, pension etc.)

How has Paul Grey helped you?

Paul has helped to streamline and rationalise my investments and pensions in order to maximise their ability to meet my financial objectives.

Have you seen the outcome you were hoping for?

As far as I am aware, I have seen the outcome that I was hoping for.

What could they have done better?

Nothing that I am aware of.

What were the circumstances that caused you to initially look for an adviser?

I had money to invest

How has Paul Grey helped you?

To set up and manage an investment portfolio

Have you seen the outcome you were hoping for?

Yes considering we had Brexit, the pandemic and the Ukrainian war.

What could they have done better?

Nothing really

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Paul Grey helped you?

Paul explains everything clearly to me so that I understand and is helping me plan for my retirement.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing. I would recommend Paul to anyone.

What were the circumstances that caused you to initially look for an adviser?

Paul is very helpful and runs me through everything I need.

How has Paul Grey helped you?

He had helped me with my pension.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Had savings that were earning very little interest. Parental advice to seek a financial advisor.

How has Paul Grey helped you?

Always gives advice inlay-man's terms and advises to level of risk factor we seek.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement

How has Paul Grey helped you?

Clear and concise advice Has lots of knowledge Friendly and reliable

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pension planning

How has Paul Grey helped you?

Financial projections and advice on private pensions

Have you seen the outcome you were hoping for?

Not as yet, but early in the process

What were the circumstances that caused you to initially look for an adviser?

I wanted to know if I was in a position to retire early.

How has Paul Grey helped you?

He worked out my finances & invested my pensions.

Have you seen the outcome you were hoping for?

So far so good.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Paul Grey helped you?

Paul has been very helpful setting up a monthly income for me from my pension pot.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing , happy with the service

What were the circumstances that caused you to initially look for an adviser?

Inheritance money received

How has Paul Grey helped you?

To maximise returns

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I am aware of

What were the circumstances that caused you to initially look for an adviser?

Needed management of an existing investment portfolio

How has Paul Grey helped you?

Pensions, investments and savings planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

What were the circumstances that caused you to initially look for an adviser?

Consolidating my pensions

How has Paul Grey helped you?

Paul has helped me understand my pension options, how to make the most out of my pensions, when I become eligible for them.

Have you seen the outcome you were hoping for?

Even better than I hoped for; Paul always surprises me with his advice because he comes up with something I never thought about. Yes, it's his job to do so, but I also do my own research. So it is refreshing when he tells me about something I never thought about.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Long term planning.

How has Paul Grey helped you?

Always gives options for our changing circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, excellent service.

What were the circumstances that caused you to initially look for an adviser?

My husband and I had private pensions with Prudential, but when we inherited some money we wanted local professional advice so went to Tom French and Associates.

How has Paul Grey helped you?

Since I have been widowed Paul has helped and advised in ways to suit my different circumstances.

Have you seen the outcome you were hoping for?

I have more than seen the outcome I was hoping for. I am extremely grateful.

What could they have done better?

Nothing - they have done a wonderful job with my investments.

What were the circumstances that caused you to initially look for an adviser?

Money to invest

How has Paul Grey helped you?

Always available for advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Happy with present situation

What were the circumstances that caused you to initially look for an adviser?

N/A

How has Paul Grey helped you?

By ensuring my money is managed in the best way for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing :)

What were the circumstances that caused you to initially look for an adviser?

Redundancy payment to invest

How has Paul Grey helped you?

Confidence and financial advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

I wanted a regular income from my savings

How has Paul Grey helped you?

He looks after my investments, getting me an income from them

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have always been pleased with his help.

What were the circumstances that caused you to initially look for an adviser?

I've had an advisor for years. Paul took over when my last one retired.

How has Paul Grey helped you?

Paul has helped me draw down in my pension, given me food advice on how to plan financially for the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Wanted somewhere safe for my savings

How has Paul Grey helped you?

Good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Come to see me every year rather than Zoom.

What were the circumstances that caused you to initially look for an adviser?

I had some cash to buy invest

How has Paul Grey helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot

What were the circumstances that caused you to initially look for an adviser?

My previous advisor was retiring r

How has Paul Grey helped you?

He carried on with the investment that I already had with the other advisor

Have you seen the outcome you were hoping for?

Yes all ok

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I needed to sort my pensions, at one time I had 4 or 5 separate ones 1: I wanted to arrange a 25% withdrawal because I was at that point at the age to take tax free. 2: wanted to consolidate the remaining Pensions.

How has Paul Grey helped you?

Paul came and we discussed all options along with other financial advice and planning.

Have you seen the outcome you were hoping for?

Yes very much so and more. Paul has been a fantastic honest and open Financial Adviser. Paul understands the Fiscal World totally therefore his advise is taken on board every time we need to disgust any financial issues.

What could they have done better?

I can honestly say that everything was done and executed perfectly therefore I can't suggest that anything could be done better.

What were the circumstances that caused you to initially look for an adviser?

I needed advice on what to do with my pension money.

How has Paul Grey helped you?

Paul has explained my options and has invested my money.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

What were the circumstances that caused you to initially look for an adviser?

We wanted to make sure we had enough money in retirement so wanted to start adding to a personal pension to go alongside our work pensions

How has Paul Grey helped you?

He has transferred all of our old pensions to one place which will hopefully provide what we need for the future

Have you seen the outcome you were hoping for?

Its very early days but so far our investment is going in the right direction

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Need to make informed investments

How has Paul Grey helped you?

Making investments seem less complex.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Been with TFA for many years now

How has Paul Grey helped you?

Financial advice

Have you seen the outcome you were hoping for?

Seems to be going to plan

What were the circumstances that caused you to initially look for an adviser?

Ability to receive advice on pension and investments

How has Paul Grey helped you?

Given me advice on pensions and financial investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Initially I was looking for advice on my pension savings after erratic returns on the existing investments.

How has Paul Grey helped you?

He has helped with advice relating to pensions, inheritance tax, financial planning and investments.

Have you seen the outcome you were hoping for?

I felt that the advice given was solid and reliable, helping to clarify things that in some cases I was previously unaware of.

What could they have done better?

I was happy with the advice and service that I received.

What were the circumstances that caused you to initially look for an adviser?

Long term planning for over 20 years. Investing and savings plans and now into a drawdown phase into retirement, and planning income for the next 20 years.

How has Paul Grey helped you?

Sound advice and future projection in source of income from other assets

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. All advice has been preceded by a "attitude to risk" which has shaped our investment portfolio. Successful planning has allowed me to retire at the age of 60 on a sound income platform

What were the circumstances that caused you to initially look for an adviser?

I was initially looking for advice on a personal pension, having left it to quite late in life to start one.

How has Paul Grey helped you?

Paul Grey has helped me to understand how my chosen pension plan works in great detail. His friendly approach makes you feel at ease and able to ask questions.

Have you seen the outcome you were hoping for?

It is probably too early to see an outcome to what has been put in place, but all is looking positive so far.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement, drawdown to ease into pension date

How has Paul Grey helped you?

Setting up payments, drawdown etc. Also movement to another platform

Have you seen the outcome you were hoping for?

Ver much so, delighted

What could they have done better?

I have always been pleased with the service received

What were the circumstances that caused you to initially look for an adviser?

Large inheritance

How has Paul Grey helped you?

Planned sensibly for projected income streams throughout present day and retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't know. Not an expert!

What were the circumstances that caused you to initially look for an adviser?

Approaching Retirement

How has Paul Grey helped you?

Paul has advised us the best way to plan financially for our retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything?

What were the circumstances that caused you to initially look for an adviser?

I wanted to know if I was in a position to retire early.

How has Paul Grey helped you?

He's gathered all of my pensions in one place & re-invested part of it.

Have you seen the outcome you were hoping for?

Yes, with Paul's help I am able to retire 12 months early.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

To bring all separate investments under scheme and have them properly managed and make better use of pension benefits and allowances as well as look at ways of generating future investment income.

How has Paul Grey helped you?

Offered advise via Teams meetings and follow up emails.

Have you seen the outcome you were hoping for?

Too early to say, but potentially yes.

What could they have done better?

Nothing at this stage, everything has been handled really well and Paul has been informative and very helpful to date.

Please provide a brief comment about your experience with Paul

Friendly, professional, candid and able to think outside the box.

What were the circumstances that caused you to initially look for an adviser?

he took over from our previous adviser following his retirement.

How has Paul Grey helped you?

reviews investments and updates us with valuations regularly.

Have you seen the outcome you were hoping for?

agreed with his recomendations to achieve our goals

What were the circumstances that caused you to initially look for an adviser?

To save money.

How has Paul Grey helped you?

Savings Pensions Great advice

Have you seen the outcome you were hoping for?

Yes