Paul Williams

What were the circumstances that caused you to initially look for an adviser?

A remortgage

How has Paul Williams helped you?

He found me the best deal around and answered any questions I had

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

Everything was brilliant.

What were the circumstances that caused you to initially look for an adviser?

1. Needed more options and a personal approach rather than being told to call a call centre like principality advised.

How has Paul Williams helped you?

1. Understood our needs and given us more choices than before.

Have you seen the outcome you were hoping for?

100%, due to cost of living and tough times Paul and his team have given us more options and helped us become more financially stable.

What could they have done better?

Nothing at all, always goes above and beyond.

What were the circumstances that caused you to initially look for an adviser?

Last year we met Paul and his team through a recommendation for Mortgage advice. We have also used his services to enable us to get our Finances circumstances under control.

How has Paul Williams helped you?

We have been helped by obtaining the right mortgage for us and also obtaining a consolidation loan for our Finances.

Have you seen the outcome you were hoping for?

Without Paul and his amazing team to assist and advice we would not be in the current situation where we now feel in control.

What could they have done better?

I truly believe that they could not have done anything more to assist myself and my family.

What were the circumstances that caused you to initially look for an adviser?

Needed mortgage advice

How has Paul Williams helped you?

Found the Best deal for me and my family.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

The mortgage I need was not as straight forward as a normal one so a friend suggested that I would need an advisor and recommend Paul

How has Paul Williams helped you?

Paul has helped me get the mortgage for my property and I didn’t really need to do much as they sealed with everything for me

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing they were great

Please provide a brief comment about your experience with Paul

Excellent information and very professional

What were the circumstances that caused you to initially look for an adviser?

We first sought out Paul’s help when looking to buy our first home and more recently for remortgaging after our fixed term ran out

How has Paul Williams helped you?

He has taken us through the process step by step, advised us on options that would fit best for us and provided aftercare to make sure we are happy with how things have worked

Have you seen the outcome you were hoping for?

100%. When we bought our house it was a smooth and straight forward process. We got our house for a good price and Paul helped us secure a great interest rate on a five year fixed term and, despite rates being much higher this time round, he has helped us secure a 2 year fixed term mortgage at a good interest rate again

What could they have done better?

My entire experience has been positive. Paul and his team just need to keep doing what they're doing.

What were the circumstances that caused you to initially look for an adviser?

I needed professional help to find pensions and investments

How has Paul Williams helped you?

Paul has helped many circumstances dramatically, his knowledge, professionalism and personal manner gave me confidence to explain my situation.

Have you seen the outcome you were hoping for?

I have a very good outcome that I am very happy with

What could they have done better?

There is nothing I feel that could be improved

What were the circumstances that caused you to initially look for an adviser?

We needed help with getting a mortgage.

How has Paul Williams helped you?

Paul is a fantastic mortgage broker! he gave us great advice and has helped us get multiple mortgages.

Have you seen the outcome you were hoping for?

Yes definitely, Paul and his staff are fantastic, we got both of the mortgages we needed and without Paul, Carrie and Cathie, we would have ended paying thousands of pounds more.

What could they have done better?

Nothing, Paul is the best mortgage broker that we have ever been to! he has gotten us a mortgage when others have said it was impossible, we wouldn’t go with anyone else.

What were the circumstances that caused you to initially look for an adviser?

Needed help with my pensions

How has Paul Williams helped you?

Paul has given excellent advice and looked after my pension for over 5 years

Have you seen the outcome you were hoping for?

I am very happy with the way things are progressing

What were the circumstances that caused you to initially look for an adviser?

Paul advised us on long term investments. He has up to date knowledge of where best to invest your money. He assesses your attitude to risk and always explains outcomes in an approachable manner.

How has Paul Williams helped you?

Paul continues to give us sound advice on financial planning. He also gives me notice when it is time to remortgage. I know the company will do all the research and find the best mortgage for my needs.

Have you seen the outcome you were hoping for?

We are very satisfied with the ongoing outcomes and have recommended Paul and his team to others.

What were the circumstances that caused you to initially look for an adviser?

Needed pension advice

How has Paul Williams helped you?

very helpful, and I felt more like a friend than a customer

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing could have been better. I received all the help I needed

What were the circumstances that caused you to initially look for an adviser?

Although still working I was coming up to retirement age and needed to understand the pension and how it could be handled to achieve security and potential growth

How has Paul Williams helped you?

Paul has taken the time to carefully assess my circumstances and the options available to me , based on my position to achieve a balance between financial security and potential growth

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

I am very happy with the way that I have been treated, there is nothing that ai consider could be improved upon.

Please provide a brief comment about your experience with Paul

Paul has taken a great deal of time to help me to understand how the pension works , and the options available to me based on my circumstances

What were the circumstances that caused you to initially look for an adviser?

When we decided to merge our private pensions into a single monthly payment to financially help with our retirement outgoings.

How has Paul Williams helped you?

Gave us sound financial advice with options for a long term pension fund

Have you seen the outcome you were hoping for?

Without a doubt, providing us with some well needed monies

What could they have done better?

Not a lot, very professional and proactive to our financial needs

What were the circumstances that caused you to initially look for an adviser?

I wanted to leave the NEST pension scheme and invest in a better scheme.

How has Paul Williams helped you?

Paul explained the different pension schemes available to me very well.

Have you seen the outcome you were hoping for?

Not yet it’s early days.

What were the circumstances that caused you to initially look for an adviser?

Pension options

How has Paul Williams helped you?

Reliable and informed pension fund advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing immediately comes to mind.

What were the circumstances that caused you to initially look for an adviser?

Buying my first house

How has Paul Williams helped you?

Paul was friendly,very understanding. Both Paul and his team are absolutely amazing. Easy to contact and nothing seemed too much trouble. Paul found me a great deal for my first mortgage

Have you seen the outcome you were hoping for?

Absolutely. So glad that Commodore were suggested to me

What could they have done better?

Nothing. The whole process has been a dream

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Paul Williams helped you?

Gave great advice and got our mortgage

Have you seen the outcome you were hoping for?

Yes we got our mortgage offer

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Paul

Quick response to enquiry

What were the circumstances that caused you to initially look for an adviser?

We have used Paul at Commodore before and have always had excellent service

How has Paul Williams helped you?

He has helped us to get a remortgage on our home.

Have you seen the outcome you were hoping for?

Yes, we have received a very good outcome.

What could they have done better?

I don’t think there is anything they could have done better.

What were the circumstances that caused you to initially look for an adviser?

My wife and I buying a second property

How has Paul Williams helped you?

He's a superstar! Each time we visit Commmadore HQ or via zoom his clarity, enthusiasm, energy, knowledge is second to none.

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing, all was outstanding

What were the circumstances that caused you to initially look for an adviser?

We remortgage every 2/3 years. We must have used Commodore at least half a dozen times over the years

How has Paul Williams helped you?

Paul, Cathie and the rest of the team are always on the ball - from contacting us when we get near to the end of fixed terms, through ensuring we have the correct paperwork sorted and prompting us when we think we have ages to spare (we usually don't!). They are friendly and Paul has warm personality that you can't help but like.

Have you seen the outcome you were hoping for?

Yes. Every 2/3 years we'll switch the mortgage to the best one available with a minimum of fuss.

What were the circumstances that caused you to initially look for an adviser?

Taking out a mortgage

How has Paul Williams helped you?

He found me a really good deal and help with all the extras

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Paul Williams helped you?

Arranged a mortgage

Have you seen the outcome you were hoping for?

Yes really good deal for our needs

What could they have done better?

Nothing

Please provide a brief comment about your experience with Paul

calming and confident

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage.

How has Paul Williams helped you?

He found me the best deals and explained them all to me over the phone, Paul and the whole team have always been at the end of the phone or email whenever I have needed them.

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

Absolutely nothing , They are fab!

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage.

How has Paul Williams helped you?

Secured best mortgage available to us.

Have you seen the outcome you were hoping for?

The outcome has been excellent.

What could they have done better?

Nothing

Please provide a brief comment about your experience with Paul

Paul is very kind and friendly. He was very informative and his knowledge is very impressive. Paul made me feel more positive about my financial future. I very much look forward to working with Paul and commodore finance in the very near future.

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my house to remove my ex partner and borrow an extra amount.

How has Paul Williams helped you?

Paul has been very informative throughout explaining every detail to me

Have you seen the outcome you were hoping for?

Yes we are very nearly approaching the end result now

What could they have done better?

Occasionally email answering was slightly delayed, but definitely not anything that put me off I still always felt happy with the help I received from Paul and his company.

Please provide a brief comment about your experience with Paul

Paul was very pleasent and friendly and explained everything we needed to know.He took the time to help us understand our situation.I would highly recommend Paul

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Yes

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

We were looking to re mortgage, we went to see Paul and he went through all our options and answered any concerns we had. Paul went through all the different types of mortgages ( didn’t realise there were so many) and the benefits of them all. We would recommend commodore finance as they are friendly and efficient, we wouldn’t trust anyone else with our finances

What were the circumstances that caused you to initially look for an adviser?

New mortgage as Settlement after a divorce

How has Paul Williams helped you?

Paul made the process of a new mortgage very smooth and straight forward. He Answered all my queries, listened to my requirements and provided a suitable product . They were in contact throughout the whole time by email and phone .Each member of the team who I met was very helpful.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No. Everything was fine . I highly recommend the excellent service they provide.

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Paul has helped with reviewing our mortgage at the end of it's fixed term

What were the circumstances that caused you to initially look for an adviser?

I wished to buy a house and Paul came highly recommended to me by his previous clients

How has Paul Williams helped you?

Paul has been super supportive from the beginning. I am a first time buyer and Paul has explained everything in a way that has been easy for me to understand. I was away on holiday when my offer got accepted and Paul made it super stress free for me as his office sorted everything whilst I was away.

Have you seen the outcome you were hoping for?

Yes

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Yes

Please provide a brief comment about your experience with Paul

Paul and team went through all my relevant paperwork, provided me with an up to date summary of what financial cover I may need in relation to my / my family's future. The information was clear and succinct, and he was happy to talk me through any queries I had. Being a self employed person running a business, it is not always clear what cover is available & what is best for oneself - However, the information provided appears to suit the needs of myself and our household. Therefore I will certainly be implementing these policies in the New Year. Thankyou!

Please provide a brief comment about your experience with Paul

Paul was absolutely excellent and no wonder his whole team are lovely too. I was very impressed with his knowledge and he was really approachable and easy to talk to, which is important because not everyone is used to talking to a Financial Advisor and it can be daunting. I know his company have won awards and I'm not surprised, it's well deserved and I'd definitely recommend Paul to anyone needing financial advice.

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Paul helped me choose a bank with the most favorable conditions for obtaining a mortgage for the next few years

What were the circumstances that caused you to initially look for an adviser?

We are currently selling and purchasing a new property. We required a 25% mortgage and was referred to Paul at Commodore Finance.

How has Paul Williams helped you?

Paul has helped by ensuring we have got the best mortgage offer available to us.

Have you seen the outcome you were hoping for?

We have been offered the mortgage enabling us to buy our new home.

What could they have done better?

Absolutely nothing Paul and his team has been fantastic a pleasure to have on our side.

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage and wasn’t confident with the mortgage advisors I’d spoken to prior to Paul.

How has Paul Williams helped you?

My initial meeting with Paul was wonderful and he put my mind at ease it made it a very easy experience for me. Paul laid all of my options out for me so I could make a fully informed decision

Have you seen the outcome you were hoping for?

Yes - I have secured a mortgage this week, and feel like it has been a much smoother experience compared to others I have heard about!

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

I needed advise as I feel I was badly advised when re Newington my mortgage 2 years ago. My sister had recently got a mortgage through Pail, she said he was though and really helpful.

How has Paul Williams helped you?

I have a mortgage in place for the next 2 years, Paul looked for the best deal and gave me various options to keep the monthly repayment magagable as I have the mortgage in my sole name. Paul gave me pros and cons of each option. Both Paul and his team provided an invaluable service. Any queries I had were dealt with , fully explained and very professional. I was able to pop in to the office when I needed help with printing forms. Nothing was too much trouble. Any time I contacted them they provided a same day solution.

Have you seen the outcome you were hoping for?

I have a mortgage for 2 years at the best rate available to me and affordable.

What could they have done better?

Nothing. Thankful for the service they provided. Five star

What were the circumstances that caused you to initially look for an adviser?

In need of a Mortage for a property I wanted to purchase

How has Paul Williams helped you?

Paul has helped me with absolutely everything within my purchase, from explaining mortgages to me, my Mortage in principle, applying and getting me my Mortage, helping me with my solicitors, helping me with my insurance and protection and round the clock advise and care from his team!

Have you seen the outcome you were hoping for?

Yes absolutely!

What could they have done better?

Nothing, great at everything!

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

As above, however, as and when I need advice, I will speak to Paul. I would also recommend Paul to anyone who needed financial advice.

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage

How has Paul Williams helped you?

Yes, Paul and the team were incredible in getting us our first mortgage and first house.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing, they were superb.

What were the circumstances that caused you to initially look for an adviser?

I was applying for a mortgage

How has Paul Williams helped you?

He has secured me a mortgage even with my unusual circumstances

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Paul

Paul is very knowledgeable and explained mortgage options in a clear and honest way. The whole team are so professional and so in sync with each other providing a service that is outstanding. Thank you so much for your good advice

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Very much about long term planning

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Paul Williams helped you?

Set it all up

Have you seen the outcome you were hoping for?

Not really as interest rates have risen.

What could they have done better?

Nothing all has gone smooth

What were the circumstances that caused you to initially look for an adviser?

Buying our first house and needed mortgage advice.

How has Paul Williams helped you?

Paul has advised us on renewing our mortgage many times over the last 22 years. Getting us the best deal for our financial situation at the time of renewal.

Have you seen the outcome you were hoping for?

Yes always feel we get a deal that is manageable.

What could they have done better?

Nothing really.

What were the circumstances that caused you to initially look for an adviser?

Was on interest only plan nearing the end of term

How has Paul Williams helped you?

Paul offered a number of solutions for us , explain all options in detail. Spoke in layman's terms outlining pros and cons of products

Have you seen the outcome you were hoping for?

Yes, decided to move, Paul's advice was invaluable

What could they have done better?

Nothing, Paul and his team were so helpful, approachable and knowledgeable.

What were the circumstances that caused you to initially look for an adviser?

Moved house

How has Paul Williams helped you?

Secured an excellent mortgage deal for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Helped to renew our mortgage and get life insurance

What were the circumstances that caused you to initially look for an adviser?

Remortgage and insurances

How has Paul Williams helped you?

Excellent, professional advice, very informative regarding products and explaining things very clear and thoroughly.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

First property purchase

How has Paul Williams helped you?

Paul has been an incredible help from the outset. From initially talking through all the options available, to finalising everything, Paul has managed our case professionally and with outstanding service

Have you seen the outcome you were hoping for?

Yes absolutely!

What could they have done better?

Nothing. Very happy with the entire service and approach

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my mortgage as the fixed term had come to an end.

How has Paul Williams helped you?

Paul found the right mortgage to suit my needs.

Have you seen the outcome you were hoping for?

I’m very happy with the outcome so far.

What could they have done better?

Paul and the team have and are doing a fantastic job and not sure how they could do better.

What were the circumstances that caused you to initially look for an adviser?

My mortgage was up for renewal.

How has Paul Williams helped you?

Provided great advice and assisted in finding a suitable mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, all the staff were very efficient and happy to help.

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Great service

What were the circumstances that caused you to initially look for an adviser?

To consolidate existing debts

How has Paul Williams helped you?

Found us a loan / 2nd Charge mortgage

Have you seen the outcome you were hoping for?

More or less although not all debts cleared.

What could they have done better?

Answer some questions that were put to them in email correspondence - not personally Paul but those receiving the emails.

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Paul Williams helped you?

Paul and his team have been amazing, working really hard to help us get the mortgage we need to suit our circumstances. Always providing us with updates and being very understanding. We really appreciate how hard they worked in the time scale we had. They also worked extra hard when the first mortgage in principle didn't go through they managed to find another one pretty much straight away. Paul also provided us with lots of advice for insurance and protection and explained everything very throughly, the team were very accommodating with my boyfriend being deployed and we couldn’t of asked for a better company! Thank you

Have you seen the outcome you were hoping for?

Yes above and beyond

What could they have done better?

They couldn’t of done any better

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Paul Williams helped you?

Advice and support

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much

What were the circumstances that caused you to initially look for an adviser?

Used Paul in the past and had great service

How has Paul Williams helped you?

Found me good buy to let mortgage product for new property

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Could not do anything better

What were the circumstances that caused you to initially look for an adviser?

As pensioners we were aware that getting a mortgage could be difficult.

How has Paul Williams helped you?

He got us the mortgage offer which enabled us to buy our dream home!

Have you seen the outcome you were hoping for?

More than we hoped for.

What could they have done better?

Nothing at all, everyone we dealt with was knowledgeable, efficient and extremely helpful way beyond their brief.

What were the circumstances that caused you to initially look for an adviser?

Property portfolio

How has Paul Williams helped you?

Paul goes the extra mile to help

Have you seen the outcome you were hoping for?

Every time

What could they have done better?

I could not of wished for more

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

I needed to review my life insurance and was unsure where to start. Paul discussed all my options clearly.

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Paul Williams helped you?

Mr. Walliams was very professional and helpful.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Investment recommendation.

How has Paul Williams helped you?

Gave some excellent advice

Have you seen the outcome you were hoping for?

Yes very much.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Moving home and getting a mortgage

How has Paul Williams helped you?

Paul goes above and beyond in his financial advise, and has been a great help to us in more than one house move. We trust his knowledge and experience and we’re happy with the great service the company provides.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Paul Williams helped you?

Secured a mortgage offer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise

How has Paul Williams helped you?

Helped me get the best deals

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Please provide a brief comment about your experience with Paul

I hadn’t used Commodore previously but contacted Paul recently for some independent mortgage advice. The overall experience was very positive with good communications and a helpful meeting. This was followed up within a couple of days by high quality quotes/documentation. In particular, I found Paul to be friendly, professional and extremely knowledgeable. Although I had not used Commodore before, I only did so after some research to satisfy myself that they were a reputable firm. On the basis of my experience I would be pleased to use Paul again and comfortable to recommend to a friend.

Please provide a brief comment about your experience with Paul

Quick reply from initial call, very helpful team. Questions answered, quickly got back with information found, felt very comfortable with team members.

What were the circumstances that caused you to initially look for an adviser?

I was looking for an advisor to assist in the process of applying and obtaining a mortgage.

How has Paul Williams helped you?

Paul helped explain the complicated process of mortgage and offered advise along the process.

Have you seen the outcome you were hoping for?

Yes!

What were the circumstances that caused you to initially look for an adviser?

Known him when we took our first mortgage and re mortgaging.

How has Paul Williams helped you?

Yes..Very professional

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Keep doing great job and helping people.

This review is a follow-up review from a client who left a review previously.

How has Paul Williams helped you since your last review?

Paul Williams gave me professional and comprehensive advice when choosing a lender

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking for help on our first home 4 years ago.

How has Paul Williams helped you?

Paul Williams and the team are efficient and hard working. We have never been disappointed with the service they provides.

Have you seen the outcome you were hoping for?

Yes very much so- a stressful mortgage renewal thanks to Paul and his team!

What could they have done better?

Nothing at all

What were the circumstances that caused you to initially look for an adviser?

To organise a new mortgage for a house move

How has Paul Williams helped you?

Sorted a new mortgage and submitted a complaint on my behalf to one of the mortgage providors we attempted to use

Have you seen the outcome you were hoping for?

Eventually, yes! But only because a bank messed us around, no fault of commodore finance.

What could they have done better?

Updates initially were sparse - I felt like I needed to pester to find out what was happening. But much better towards the end of sorting everything.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a buy to let property and also looking to move properties..

How has Paul Williams helped you?

The service I received from Paul was amazing and managed to secure 2 mortgages for me.

Have you seen the outcome you were hoping for?

Yes Paul managed to secure 2 mortgages. One a buy to let and the other so I could move.

What could they have done better?

I honestly can't thing of anything they could have done better. The service I received was absolutely amazing. I could call at any time and nothing was to much trouble. I would definitely use his services again in the future. Highly recommended