Fotis Joannou

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

As I am approaching a planned retirement, I have received advice from Fotis in relation to updating my plan to meet my retirement needs and how my retirement income will work.

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

Fotis advised my expenses and the state of my savings

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

The last year has been a difficult one for us as a family and Fotis has been there every step of the way to guide and support us. Aside from his extensive knowledge, his comforting demeanor is always appreciated. Knowing that he's only a phone call away is reassuring.

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

Due to the excellent service and advice provided, Fotis have now become a "family advisor" rather than a "personal advisor" as family members are now speaking directly to him.

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

Fotis has provided a welcome perspective during the past 2 years (2022-2024) and his advice has proved admirable so far. Our inheritance and pension transfers are now secure and well-invested. We have also added to our pensions and will be adding to our stocks & shares ISA's this year. Fotis is particularly open and candid in his advice about investments and how best to plan for the future, and he displays a very calming influence on what is happening in the markets during the inevitable ups and downs. I would thoroughly recommend using him for his impartial advice, his ability to understand his customers and their needs, and his highly personable and reassuring approach.

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

Fotis has helped me re- look at my financial situation short and long term. He explains in detail the pros and cons and gives you time to think with no pressure which gives me reassurance. Thank you to Stella for her prompt and professional support too. A great team. ?

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

Yes. We have not only had a formal annual review, which demonstrated all was still on track with the plan, but Fotis has always been on hand for an informal catch-up over a coffee.

This review is a follow-up review from a client who left a review previously.

How has Fotis Joannou helped you since your last review?

We've continued to have great discussions on long term planning, how our investments are performing and how best to approach specific expenditure. We've also reviewed our feelings with regards to risk which has led to us investing in new funds. Consolidated an outstanding pension so they are all in one place.

Please provide a brief comment about your experience with Fotis

After just completing my initial meeting with Fotis I came away feeling very positive regarding his dedication and ability to serve my financial advice needs for the long term. No hard sell and plenty of time to ask all my questions and really get a feel of what a future relationship with him would be like.

What were the circumstances that caused you to initially look for an adviser?

I was recommended to Fotis as I was not happy with the level of charges being levied by my previous advisor.

How has Fotis Joannou helped you?

Fotis is always contactable and provided really clear advice and suitable products to meet by requirements. The advice was outlined in a way that I could fully understand and the charges levied by the company and the provider were reasonable.

Have you seen the outcome you were hoping for?

Yes definitely. I get very good service from Fotis and the team.

What could they have done better?

No. I now recommend friends and family to Fotis.

What were the circumstances that caused you to initially look for an adviser?

Fotis has advised my husband for many years and now he helps us as a family. In years to come we hope he will be there to help our children navigate the financial planning world. Always there when you need him - he is literally just a phone call away.

How has Fotis Joannou helped you?

Fotis helped us with our investments initially and then inheritance planning when my husband and I got married 13 years ago. His advice is invaluable, always spot on and we trust him implicitly. Having him as our financial advisor means peace of mind for us and it's such a comfort knowing we have Fotis to talk to.

Have you seen the outcome you were hoping for?

Absolutely. We know our exact financial position at all times. Not only that, Fotis has advised our extended family as well and we have had many positive outcomes as a result of Fotis' advice.

What could they have done better?

Nothing - Fotis is already the best at what he does.

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice 17 years ago

How has Fotis Joannou helped you?

Fotis has helped us in many ways, most importantly he is always available especially when circumstances change which happens over a long period of time.

Have you seen the outcome you were hoping for?

Yes, Fotis’ expertise and experience are second to none.

What could they have done better?

Literally nothing.

What were the circumstances that caused you to initially look for an adviser?

To put a long term financial plan into place for retirement.

How has Fotis Joannou helped you?

Fotis has helped us organise our finances and help us keep on top of our long term savings goals. Our annual review is a great tool to make sure we are keeping on track and helping us to prioritise our finances. Fotis has been a great sounding board for various plans and investments.

Have you seen the outcome you were hoping for?

Yes, we now have a good understanding of what our retirement plans.

What were the circumstances that caused you to initially look for an adviser?

I originally looked for an advisor as I was experiencing 'pension tapering' on my contributions and tax allowances. Fotis and the team helped me understand the rules and how to maximise my benefits.

How has Fotis Joannou helped you?

Through his help with my pension planning and budgeting, Fotis has helped me understand that I could afford to retire much earlier than I thought I could given my circumstances. Through clear and friendly discussions I have a detailed, realistically budgeted plan and a clear view of my future.

Have you seen the outcome you were hoping for?

Yes. The outcome is that I have retired at least 2 years earlier than I envisaged and I am well on my way to enjoying my change of life and comfort in my financial security.

What could they have done better?

Fotis and the team have been great! Difficult to see what they could have done better!.....apart from perhaps having a crystal ball and a magic wand to predict the market and wave away the cost of living crisis!

What were the circumstances that caused you to initially look for an adviser?

Sale of company shares.

How has Fotis Joannou helped you?

Fotis has excellent knowledge of his industry and his careful consideration of my financial situation, gave me a greater understanding of how best to help manage my finances for me now, as well as my family in the future.

Have you seen the outcome you were hoping for?

Yes. I have absolute confidence in Fotis.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Consolidation of pension funds and retirement planning

How has Fotis Joannou helped you?

Fotis has helped me develop a plan so that I can confidently plan a retirement date comfortable that I can fund the life that I want to lead when I retire

Have you seen the outcome you were hoping for?

Yes, I have a plan that suits my aspirations

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Fotis Joannou helped you?

I was very apprehensive about working with a financial advisor as I had never used one before. In researching the market I had initial introductory conversations with several financial advisors. I appointed Fotis as he had a good reputation, invoked confidence and trust when I met him, took a holistic view of my financial situation and had a genuine interest in understanding my goals and providing independent expert advice. He was friendly, open and honest and the plan he prepared for me was very clear in helping me understand my forecasted yearly expenditure and income against the lifetime goals and assumptions we had discussed. Thank you so much Fotis for helping me overcome my anxiety about my future financial situation and for providing me with a financial plan that reassures me I have the finances to life the life I want.

Have you seen the outcome you were hoping for?

Yes i am very pleased with the financial plan as it provided me with the information i had asked for regarding financial planning for retirement

What could they have done better?

Nothing, Fotis was excellent, professional and friendly throughout

What were the circumstances that caused you to initially look for an adviser?

Financial Planning and Pension Transfer

How has Fotis Joannou helped you?

Fotis helped with all my financial needs in a very professional friendly, personable, comfortable manner.

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Everything is always higher than expected

What were the circumstances that caused you to initially look for an adviser?

There are none

How has Fotis Joannou helped you?

Always contactable and provides yearly updates on the plan.

Have you seen the outcome you were hoping for?

I am seeing growth in the funds and I am clear on the outcome following the annual review

What were the circumstances that caused you to initially look for an adviser?

Many years ago it became apparent that being self-employed I didn’t have a private pension , so I started looking for a pension adviser. Fotis is now much more than that to me. He not only assists with my financial planning along with managing my personal pension and ISA but he has been a great source of advice to myself and my family following the sudden passing of my father.

How has Fotis Joannou helped you?

Fotis has enabled me to see the bigger picture regarding my financial position. We have put a long term plan in place which gives me peace of mind that I will be financially stable in later life .

Have you seen the outcome you were hoping for?

I certainly can see that im worknig towards a long term goal yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed a local trustworthy adviser after my husband moved to a care home. Fotis Joannou was recommended highly for his expertise and for his approach to looking after my financial situation.

How has Fotis Joannou helped you?

Fotis Joannou has helped me enormously with his clear explanations and how his understanding of my situation.

Have you seen the outcome you were hoping for?

At the moment due to the financial world situation I am very happy of the results.

What could they have done better?

I don’t think they could be done any better.

Please provide a brief comment about your experience with Fotis

Good discussion about what to consider before taking out a lifetime annuity

What were the circumstances that caused you to initially look for an adviser?

I was looking for some sound financial planning advice to ensure that my retirement plans were attainable and what I would need to do ensure that my wife and I could prepare effectively for retirement or semi retirement

How has Fotis Joannou helped you?

Fotis helped us understand the cash demands of later life and was able to predict spend and income versus what provision we had made and where work was needed to get us nearer to our goals

Have you seen the outcome you were hoping for?

Fotis was able to provide us with a reality check on retirement plans and has enabled us to make changes in our savings and strategies to get closer to where we want to be.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Inheritance planning for parents

How has Fotis Joannou helped you?

Financial advice covering various topics over several years

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

My partner and I had various work placed pensions which we wished to amalgamate , coupled with looking for some long term financial advice and planning for our future retirement.

How has Fotis Joannou helped you?

In our first couple of meetings, Fotis listened to our needs attentively in a very comfortable and relaxed environment. He offered various and useful suggestions and plans which matched our requirements and set to work putting them in place. His knowledge is second to none and both he and his Team are always available whenever we need them. We find the Team super efficient and friendly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing !

What were the circumstances that caused you to initially look for an adviser?

My work pension pot was volatile, I am ultra cautious and the fluctuations were quite scary. My pension value dropped and I needed to get advice.

How has Fotis Joannou helped you?

Fotis looked into the problems which were caused by higher risk investment portfolio. Fotis spoke to me and my wife and introduced me to a more stable investment portfolio better suited to my circumstances

Have you seen the outcome you were hoping for?

The outcome is I have seen safe and steady growth from my pensions which suits my attitude to risk. Fotis has made being retired easy and less stressful. Fotis is very helpful and any concerns are addressed promptly. The review meetings are very informative and allow me to just enjoy retirement I regard Fotis as a friend as well as my financial advisor

What could they have done better?

Can't think of any faults

What were the circumstances that caused you to initially look for an adviser?

We initially approached Fotis 17 years ago for mortgage advice and critical illness cover.

How has Fotis Joannou helped you?

Fotis has helped us tremendously over the years, he reviews our financial situation every year and advises us options available to us. He helped us arrange critical illness cover which was very comprehensive. He is always at the end of the phone/email when you need him. Fotis is so knowledgeable and great at sharing it.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Fotis has been great and we will continue to use his services.

What were the circumstances that caused you to initially look for an adviser?

I’ve had the pleasure of working with Fotis for over 10 years now. The initial circumstance was for a simple Private Pension.

How has Fotis Joannou helped you?

Initially Fotis advised and guided me through my options and clearly explained what my options were and why. More recently I found myself in a very difficult situation regarding inheritance and Fotis has been a huge support to myself and my family throughout this period.

Have you seen the outcome you were hoping for?

They are long term investments, I’m happy in the knowledge that I’m prepared for retirement.

What could they have done better?

Nothing! The family and I can’t thank Fotis enough for his professional help and advice over the years.

What were the circumstances that caused you to initially look for an adviser?

Organising my finances after divorce. Planning how to manage my finances and pensions in order to live comfortably for the rest of my life.

How has Fotis Joannou helped you?

Fotis has helped me every step of the way organising my finances. He has helped me to understand and helped with filling in difficult paperwork. Fotis explains everything clearly and makes sure that I understand how investments work, and what to expect.

Have you seen the outcome you were hoping for?

I am very happy that Fotis is my financial advisor. He has relieved the burden of worrying about my financial future. I now feel secure with the management of my finances.

What could they have done better?

I don’t think that there is anything that they could have done better.

What were the circumstances that caused you to initially look for an adviser?

We were approaching retirement and we’re looking for financial advice with our pensions and investments.

How has Fotis Joannou helped you?

Fotis helped us to look at our finances, carefully consider our plans and expectations and then set up a financial plan to realise these in the future. He has answered any questions we have had, promptly and fully.

Have you seen the outcome you were hoping for?

Yes, the necessary financial decisions with Fotis have been enacted, with clarity and full explanation throughout.

What could they have done better?

Nothing so far.

What were the circumstances that caused you to initially look for an adviser?

I contacted Fotis to discuss my finances when I had an inheritance to consider and, at the same time, I had to make some decisions about my various pension schemes.

How has Fotis Joannou helped you?

I found Fotis to be very personable and it was easy to have a quite detailed conversation with him about my plans, my concerns and aspirations, and felt it was the beginning of a very positive relationship to manage my investments and pensions.

Have you seen the outcome you were hoping for?

It has taken most of this year (2022) to arrange the investments and complete pension transfers (which always take time), so it is early days - and turbulent times - to comment on outcomes. However, I feel greatly reassured that I have now invested the funds much better than I did on my own, that they are more secure for the longer term and that sharing my concerns has taken a weight off my mind. Early days, but a much better position already.

What could they have done better?

I went into this customer - adviser relationship with eyes wide open, having spoken to several other advisers in previous years, and I was very impressed with the service Fotis provided. He listens, he asks perceptive questions where he needs more detail, and he takes a whole of market view on the options and opportunities available. Not sure he could have done much better!

What were the circumstances that caused you to initially look for an adviser?

Recommended by a friend after many personal finance discussions made me realise we really need the help of an expert to manage our finances to ensure we were making good investment/retirement planning decisions.

How has Fotis Joannou helped you?

Setup an investment plan to make our finances work for us by providing a long term income and consolidated numerous personal pensions accumulated over 30+ years of employment.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Wanted to check in on our financial health for the long term future

How has Fotis Joannou helped you?

Given reassurance on our current status, and what we need to do to achieve a level of comfort going forward.

Have you seen the outcome you were hoping for?

Ask in decades to come i guess(!), but in all seriousness, yes. Fotis and team gave us the views, opinions and information that was needed, and really helped to confirm thoughts and hopes.

What could they have done better?

Not much to be honest - friendly, helpful, and genuinely wanting to be of assistance.

What were the circumstances that caused you to initially look for an adviser?

We needed to start a pension and get advice on planning for an income after retirement.

How has Fotis Joannou helped you?

From the very first conversation with Fotis we knew we were in good hands. We were quite apprehensive as we had already spoken to one financial advisor and felt very uneasy as they had been very pushy, tried to sell us lots of insurance products and their fees seemed incredibly high. In contrast, Fotis took the time to get to know us, was genuinely interested in our lives, our business and how best to maintain our current standard of living after retirement. Fotis put together a tailored financial plan for us showing us exactly what we need to do to achieve our retirement goals. There was never any "hard sell" or push to any specific product and after explaining everything in great detail, we were given plenty of time to consider our options. His advice has been clear, friendly and professional at every stage and his software gave us a great visual understanding of where we should be financially throughout our retirement - which was incredibly helpful. Dealing with his Personal Assistant Stella has also been an absolute dream as she is so efficient, friendly and helpful making the communication and all the required paperwork so easy to handle. She is a delight ! We feel very fortunate to have found Fotis and Sentient Wealth Management and are looking forward to a long and successful relationship with them. We too read these reviews before we contacted Fotis and it goes without saying that we wouldn't have any hesitation in recommending Fotis & Sentient to friends and family.

Have you seen the outcome you were hoping for?

In terms of the pension performance it's too early to tell but happy so far.

What could they have done better?

I can honestly say there is nothing Fotis or Stella could have done any better and throughout the whole process their advice, professionalism and customer service have been exceptional.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Fotis Joannou helped you?

Clear advice, not pushy, patient and explained all elements well.

Have you seen the outcome you were hoping for?

Too early to know particularly given current world events

What could they have done better?

Nothing specifically.

What were the circumstances that caused you to initially look for an adviser?

Thinking of retirement

How has Fotis Joannou helped you?

Fotis spent a fair amount of time explaining my options and putting it into graphs to make it easier to understand

Have you seen the outcome you were hoping for?

Too early to tell at present

What could they have done better?

I cannot think of anything at present as I'm happy with what has taken place so far.

What were the circumstances that caused you to initially look for an adviser?

Following the death of my parents and receiving a small inheritance in a world of low interest rates and many potential ways to invest the money we approached Fotis to help us make sense of our options.

How has Fotis Joannou helped you?

Fotis initially helped us to better articulate our life goals and ambitions - in essence what is important to us. This sounds obvious but talking through with an expert really helped us to be clear in our own minds what we wanted to aim for and the implications of that in monetary terms. After our initial interactions we made the decision for Fotis to invest and manage the majority of the funds. This was low pressure on Fotis's part and we felt confident that Fotis had really taken time to understand our circumstances and therefore could use this alongside more formal tools to inform an investment strategy. With a young family in the midst of Covid our circumstances seem to keep changing so its reassuring to know we can talk things through with Fotis whenever we need.

Have you seen the outcome you were hoping for?

Simply having our financial plan written down has been a great confidence booster. Yes things change, but we're able to tie it back to the plan or adjust the plan rather than just feel buffeted by events. We're early days into the investment side of things so will reserve judgement on that, but we have all the information and tools we need at the moment.

What could they have done better?

Nil so far!

What were the circumstances that caused you to initially look for an adviser?

I needed help in understanding my paperwork and options, and associated figures.

How has Fotis Joannou helped you?

Fotis was able to clarify the paperwork, options and figures for me in a clear and concise manner.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Not applicable.

What were the circumstances that caused you to initially look for an adviser?

I needed help to transfer my pension and to see if it was possible to start drawing some money from it

How has Fotis Joannou helped you?

He wanted to know about my lifestyle, to understand what income I needed to be comfortable, but also make sure I get the best out of my pension

Have you seen the outcome you were hoping for?

It's still very early days, but I'm happy so far

What could they have done better?

Hard to think of anything, but possibly explain the fees a bit better. I know you get a letter to start with regarding fees, but maybe make it clear again what they will be as you go along

What were the circumstances that caused you to initially look for an adviser?

We had reached a point in our life where our mortgage was paid off and we were keen to understand how best we could invest our money to provide for our future.

How has Fotis Joannou helped you?

Fotis spent a great deal of time understanding our vision for the future - how we wanted to help our children, the holidays we were planning and the life we saw for ourselves in retirement. Fotis then visually showed us where we would be financially in 15 years time with our current investments and what we needed to do to bridge the gap. This has now given us a direction and facts to work with.

Have you seen the outcome you were hoping for?

We have now made the adjustments needed and are hopeful for the future.

What could they have done better?

Nothing that I am aware of.

What were the circumstances that caused you to initially look for an adviser?

Change in job role and redundancy which has lead us to re look at our financial situation We are also of the age where we could release some equity from pensions and wanted to know how this would effect us in later life

How has Fotis Joannou helped you?

He listened to our situation and confirmed throughout the review what we needed and our understanding He broke everything down into simple understandable chunks and whilst going through our financial situation he continued to look at different ways we could benefit short and long term. We left the meetings with a positive outlook and if needed a point of contact for the future

Have you seen the outcome you were hoping for?

The outcome reenforced what we believed and needed to do, Fotis advised in simple terms and we now have a plan for our future and we will definitely be a client of the future

What could they have done better?

There isn’t anything I would say needs improving as everything we asked was answered and the correspondence between Fotis and his team has been first class

What were the circumstances that caused you to initially look for an adviser?

Advice on my pension in respect of tax treatment rules.

How has Fotis Joannou helped you?

Advised exactly the calculations that would best suit my circumstances in respect of my pension contributions , and made me aware of far better alternatives in respect of savings.

Have you seen the outcome you were hoping for?

The results in such a challenging last couple of years have surpassed expectations

What could they have done better?

Nothing worthy of note

Please provide a brief comment about your experience with Fotis

It's a little too early to give feedback as I have only had my initial conversation with Fotis, but I assume I will use him. He was clear, very friendly, and made me feel very comfortable

Please provide a brief comment about your experience with Fotis

Not met him yet so too soon to provide mch detail

What were the circumstances that caused you to initially look for an adviser?

Retirement and property downsizing

How has Fotis Joannou helped you?

He took the time to fully understand my requirements and made appropriate suggestions for the investment of the monies available from my property downsizing - explaining clearly his proposals and reasons for them. He executed all requests promptly and efficiently and in a very personable and empathetic manner.

Have you seen the outcome you were hoping for?

So far so good

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I have recently retired and have little understanding of how to get the best return from my various pension pots.

How has Fotis Joannou helped you?

Fotis gathered all the information from the various pension pots and suggested moving them to a provider that would give a reasonable return following a review of my future financial requirements.

Have you seen the outcome you were hoping for?

Fotis provided a forecast showing that I should not have to worry about running short of money in the future.

What could they have done better?

I am happy with the expertise Fotis provided

Please provide a brief comment about your experience with Fotis

I was unsure what to do with my pensions pots. Fotis reviewed them all and suggested the best way forward to get the best return on them. He made the process easy to understand and I have confidence in his advice.

What were the circumstances that caused you to initially look for an adviser?

We were looking for re-assurance that the big decisions that we were making were the correct ones for our finances, now and in the future.

How has Fotis Joannou helped you?

Explained the options available, and their implications.

Have you seen the outcome you were hoping for?

Despite everything that is going on in the world, yes.

What could they have done better?

Nothing, Fotis is always there with words of advice whenever they are needed.

What were the circumstances that caused you to initially look for an adviser?

Business planning and personal insurance and pension.

How has Fotis Joannou helped you?

Fotis offered expert honest advise and provided great solutions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, its always a pleasure dealing with Fotis.

What were the circumstances that caused you to initially look for an adviser?

My existing pension plan had reached its maturity date and i needed a fresh set of eyes to review my situation and provide a financial plan for the future.

How has Fotis Joannou helped you?

Fotis listened to our wants, needs and hopes for the future and developed a flexible financial plan that we hope will secure our short and long term financial investment.

Have you seen the outcome you were hoping for?

To early to say at this stage

What were the circumstances that caused you to initially look for an adviser?

I wanted to check that my pension provision was sufficient to give me the possibility of early retirement whilst maintaining a similar lifestyle to the one I currently have.

How has Fotis Joannou helped you?

Fotis looked at our current assets and where our investments could be adjusted to more accurately reflect our risk tolerance. He created several financial models for us which gave us peace of mind that our finances were in a good position to be able to meet our goals on the timeframe we originally had in mind and in some cases also move some of them forward.

Have you seen the outcome you were hoping for?

The financial adjustments made on Fotis's advice are proving to be more resilient against the current market conditions than we had expected and we hope that they will prove to be equally fruitful when the economic situation improves.

What could they have done better?

Dealing with Fotis and his team has been a very smooth experience and I can't think of any area where an improvement would be needed.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement age with a number of different pension schemes I needed Fotis' help to ensure I achieve a suitable income.

How has Fotis Joannou helped you?

Fotis' knowledge, expertise and attention to detail not only forecast a good return from not a huge pot but that attention to detail ensured that specific terms were not lost or greatly reduced from one of those pensions that had specific terms.

Have you seen the outcome you were hoping for?

As I am still working the pensions have been consolidated where necessary and waiting for retirement decision day. However, the initial forecasts were encouraging but clearly Covid will have a short term effect on those forecasts. But Fotis' continue review and updates will no doubt ensure that we achieve the best of a bad global situation.

What could they have done better?

Not sure there was anything Fotis could have done better. From day one both my wife and I felt comfortable in his presence making us both welcome and not making the process a daunting one. Fotis' attention to detail ensured that no stone was unturned in ensuring that everything was laid out on the table from where the process started in devising the way forward to determine what wpild be included in his review and forecasts.

What were the circumstances that caused you to initially look for an adviser?

We had a very bad financial advisor who didn't meet our requirements.

How has Fotis Joannou helped you?

Fotis and his team were very professional in helping us to find investments and change our pension to a more profitable outcome.

Have you seen the outcome you were hoping for?

No we've only just completed our new investments but we're confident we will see the growth in the next few years.

What could they have done better?

Absolutely nothing. We are very pleased with Fotis and his teams professionalism.

What were the circumstances that caused you to initially look for an adviser?

I was not comfortable with the advice provided by the previous adviser as this conflicted with online information that i sourced. Also the fees being charged for setting up new policies were quite high in relation to other providers charges. I wanted to get the information provided checked by another adviser.

How has Fotis Joannou helped you?

Fotis provided clear advice on the rules and fully outlined the charges applicable. Fotis has a non-sales approach to business which is really refreshing, he just wanted to help find the right solution for me. On the basis of the information and many discussions (on my part) i decided to transfer my pension and set up new ISA funds based upon his excellent market knowledge and recommendations.

Have you seen the outcome you were hoping for?

Yes. All the administration was handled by Fotis and his team in a highly professional manner and i was kept fully updated by email and phone throughout the whole process. I have also recommended by business partner to Fotis and he has also decided to use him moving forward. I have been really pleased with the service provided and would highly recommend Fotis.

What could they have done better?

Not in this instance. I have been really impressed with the service received.

What were the circumstances that caused you to initially look for an adviser?

Poor advice from existing provider and high fee levels.

How has Fotis Joannou helped you?

Gave us the correct advice and found an equivalent fund product with significantly reduced management costings.

Have you seen the outcome you were hoping for?

Too early to comment on this

What could they have done better?

Explained the timeline of the product transfer better from the outset.

What were the circumstances that caused you to initially look for an adviser?

Retirement planning and pension advice.

How has Fotis Joannou helped you?

Fotis is an extremely knowledgeable and competent adviser. He takes the time to understand your financial needs and explains the options in an easy to understand and relaxed manner. He is genuinely a nice person to deal with and makes you feel at ease, assured and always has your best interest at heart. His P.A. Stella is also a very competent, professional and friendly individual that compliments the Sentient team. I would have no hesitation in recommending Fotis to anyone and have already recommended him to members of my own family.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We have been happy with everything.

What were the circumstances that caused you to initially look for an adviser?

I needed to turn my pension pot into an income.

How has Fotis Joannou helped you?

He reviewed the market and provided all the details of the different options for me to make an informed decision.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Fotis has always been available to ask advice and answer any questions

What were the circumstances that caused you to initially look for an adviser?

My husband and I wanted advice on the best way to invest money from an inheritance and other investments with a view to providing for our retirement and our family.

How has Fotis Joannou helped you?

Fotis took time to get to know us and what our priorities are. He made a lifetime plan and explained it clearly which has helped us to plan for the future. He has advised us on pension and tax issues.

Have you seen the outcome you were hoping for?

The money we invested through Fotis has performed very well in the first year and his advice has been very helpful.

What could they have done better?

In my opinion Fotis provides an excellent professional and personalised service. I would recommend him.

What were the circumstances that caused you to initially look for an adviser?

Specialist pension advice

How has Fotis Joannou helped you?

Professional advice for pensions.

Have you seen the outcome you were hoping for?

Yes very happy with outcome. The advice and help was extremely helpful. Fotis is very understanding & compassionate when advising on financial matters which is always helpful.

What could they have done better?

Fotis has met all my expectations

What were the circumstances that caused you to initially look for an adviser?

Future planning and investment advice

How has Fotis Joannou helped you?

Arranged a Will Trust and 2 x investment bonds

Have you seen the outcome you were hoping for?

Currently ongoing

What could they have done better?

Nothing. He is an excellent communicator, is clear, concise and very thorough. He always goes the extra mile.

What were the circumstances that caused you to initially look for an adviser?

To provide advice with respect to my late father's estate and also how my mother's care costs can be effectively managed.

How has Fotis Joannou helped you?

Fotis assisted my sister and I in opening a trust account into which our late father's estate was received and we will be investing this capital into a product recommended by Fotis. He has also provided us with advice in respect of rental income received from our parent's property and has put us in touch with an accountant to manage tax returns etc.

Have you seen the outcome you were hoping for?

N/a at this time.

What were the circumstances that caused you to initially look for an adviser?

Widowed and wanting to ensure future planning was as good as it could be

How has Fotis Joannou helped you?

Fotis advised on improving existing pension and savings arrangements

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

My husband was originally looking to transfer a pension fund from a company that he no longer worked for and he was aware that the fund was not performing very well. (It had been a defined contributions scheme as opposed to a defined benefits one.)

How has Fotis Joannou helped you?

Fotis Joannou has carried out a full review of our financial circumstances, transferred my husbands old work pension fund and gave us a forecast of how we stand going into retirement, also taking into account my own company pension scheme and our future state pensions. He also encouraged us to write our wills and set up Powers of Attorney.

Have you seen the outcome you were hoping for?

Yes, it has been a very worthwhile process to go through and Fotis keeps in touch to ensure that our circumstances haven’t changed significantly and also gives us a full annual review.

What could they have done better?

We don’t feel he could have done any better. He has always dealt with us in a friendly and professional manner and listens to what we have to say as well as giving us sound advice.

What were the circumstances that caused you to initially look for an adviser?

My initial contact with Fotis was well over 10 years ago when I was considering changing mortgage lenders. Since then Fotis has given me consistently sound advice on post retirement Investments, Inheritance Planning and Insurance issues.

How has Fotis Joannou helped you?

Fotis takes time to get to know his clients, and he understands my concerns, pre occupations and aspirations in relation to my financial position and security. His advice is informed by what he knows about me and my way of life and has been consistently sound, supportive and successful.

Have you seen the outcome you were hoping for?

Yes - better even.

What could they have done better?

I can't think of anything in particular.

What were the circumstances that caused you to initially look for an adviser?

I had a number of questions which I directed to my accountant in the first instance but they suggested I ought to consider a Financial adviser and Fotis came highly recommended.

How has Fotis Joannou helped you?

He helped me look at my financial situation as a whole and is working with me to find cost effective solutions for both short and long term planning.

Have you seen the outcome you were hoping for?

It is early days at present but it looks like Fotis has given me sound advice in respect of moving funds from one fund to a better performing one and the outcome looks promising.

What could they have done better?

Overall I have to say I have found Fotis to be an excellent communicator, he is friendly and approachable and also very patient with questions. He has explained matters in a calm and clear way and has given both me and my partner a sense of confidence moving forward,

What were the circumstances that caused you to initially look for an adviser?

I needed some help with understanding the annual tax free allowance on my work pension.

How has Fotis Joannou helped you?

Fotis was able to give me clear understanding, direction and advice as to the best course of action , not only on my work pensions, but pretty much everything else that I needed assistance on

Have you seen the outcome you were hoping for?

100% yes

What could they have done better?

Nothing worthy of note to be honest. Getting very granular about my personal circumstances made the process and guidance more clear.

What were the circumstances that caused you to initially look for an adviser?

I'm self-employed and about 10 to 15 years away from retirement - hence I wanted a "health check" on my existing financial provisions and help with making a plan for the future. While I work in the Finance Industry myself, it made sense to have someone independent with specialist skills in this area.

How has Fotis Joannou helped you?

We held a series of meetings to assess our current financial position, and agree on a plan to meet our future goals. Having made the plan, Fotis and his team helped with all the administration required to set up Pension, Life Cover, Trusts and so on. We'll meet regularly in the future to review where we are against our plans and adjust as necessary according to factors like life events and market changes.

Have you seen the outcome you were hoping for?

We've got exactly what we were hoping to achieve. We've significantly improved our financial and tax planning and got the reassurance that we wanted that we should have a financially secure retirement.

What could they have done better?

The only area that hasn't been perfect is the length of time taken to set up the Life policies - but this was more about the requirements of the provider than any fault on Fotis' part. I would also say that Fotis probably isn't the cheapest IFA, but the service that he has provided has definitely more than paid for itself already.

What were the circumstances that caused you to initially look for an adviser?

I had received a significant sum by way of inheritance and wanted to explore the best way to use it to help prepare for full retirement in a few years time.

How has Fotis Joannou helped you?

Fotis helped us to take a broad look at our aims and objectives for the future. He helped us to consider how much we wanted to gift to family and how much we needed for essential expenditure before assessing what we would be able to do with the capital beyond that.

Have you seen the outcome you were hoping for?

It is early days as we are only in the first year of investment so it will be some time before we see the results.

What could they have done better?

It is hard to think what Fotis could have done more as a large part of our satisfaction is that we never felt under any pressure to hurry our decisions or to invest more than we were comfortable with and that we were well informed throughout the process.

What were the circumstances that caused you to initially look for an adviser?

Initially for a mortgage when Fotis was still supporting in that area.

How has Fotis Joannou helped you?

Under Fotis' stewardship, our investments have grown steadily with a very good return and helped us purchase our ‘dream home’. Aside from his obvious talent in his field, Fotis is a thoroughly nice chap. He is trustworthy, thoughtful and empathetic. As a same sex couple, he has treated us with utmost respect from our first meeting. His support and know-how have seen us through demanding careers, family bereavements, two house moves and a serious illness. Quite the journey! Now his financial planning skills are supporting us in our early retirement. We are having a marvellous time. We scarcely sit still, France, Italy, the Norfolk Broads, Essex, Portsmouth! We can recommend Fotis without reservation and thank him for his continued efforts on our behalf.

Have you seen the outcome you were hoping for?

Yes absolutely. Sound advice based on listening to our needs is Fotis strength. Investments have grown, we take a steady income and have enough put by for a rainy day or more adventures!

What could they have done better?

I really cannot think of anything Fotis could improve on.

What were the circumstances that caused you to initially look for an adviser?

Initially my husband was looking for a financial adviser to help him consolidate pensions. More recently Fotis has been helping me with investment planning.

How has Fotis Joannou helped you?

Fotis has provided fantastic advice. He is extremely knowledgeable and is genuinely an honest and nice person. He doesn't push unnecessary products but really listens to your needs and then offers advise in a down to earth meaningful way that's really easy to understand.

Have you seen the outcome you were hoping for?

Because of Fotis's good advice I feel our finances are in good shape.

What could they have done better?

I'm struggling with this one! I cant think of anything. Just keep up the good work Fotis.

What were the circumstances that caused you to initially look for an adviser?

I was originally recommended to Fotis almost 9 years ago when he done mortgages.

How has Fotis Joannou helped you?

In a world full of sharks and unscrupulous people, wanting to sell you the wrong products just to make themselves a quick buck, this is where Fotis comes into his own. Always there to provide the correct and honest advice with no pressure, he makes something which can be stressful not stressful at all and in fact it becomes an enjoyable experience. Keep up the great work.

Have you seen the outcome you were hoping for?

My investments are long term but they are certainly heading in the right direction.

What could they have done better?

If i had to choose something to give constructive criticism, then the only thing i would say, which is being rather picky anyway, would be for Fotis to keep in touch a little bit more often.

What were the circumstances that caused you to initially look for an adviser?

To update my Pension Plan.

How has Fotis Joannou helped you?

To update and improve the plan to the current market.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Initially it was mortgage advice and inheritance planning as my husband and I were buying our first home together, then it became investment planning and latterly (as my husband was retiring) pensions advice.

How has Fotis Joannou helped you?

Fotis puts you completely at ease and grasps the nature of your concerns immediately. He always has your best interest at heart and takes time to understand exactly what you need from him. He is efficient and has a depth of knowledge so that you can question him about anything! Most importantly he is genuinely one of the nicest people I have ever met.

Have you seen the outcome you were hoping for?

Yes absolutely. We feel that we are in a good place financially - and this is largely due to Fotis' care and attention to our changing needs over the last 9 years. My husband has now retired and with Fotis' financial guidance I am hoping to do the same in the next 3 years.

What could they have done better?

Nothing - he is - to coin a phrase "simply the best". So much so that he has helped my parents with some of their financial care planning in recent months and other family members will also be using his services in the near future.

What were the circumstances that caused you to initially look for an adviser?

Needed assistance initially with Mortgage requirements and then with Pension, life insurance etc.

How has Fotis Joannou helped you?

Fotis has shown consistently over a number of years that he can deliver excellent results in a very personable way in all areas in which he operates- we have been very impressed from start to finish.

Have you seen the outcome you were hoping for?

Most definitely in everything he is asked to do.

What could they have done better?

I would say that Fotis offers excellent service clear and concise so very difficult to see where he could offer something better.