Mark Ridgment

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my pension

How has Mark Ridgment helped you?

I have been with Mark for many years and he is has been very helping in giving me sound pension advice

Have you seen the outcome you were hoping for?

Yes, my pension growth has always been over the expected level

What could they have done better?

Nothing, I am very happy with the service I get

What were the circumstances that caused you to initially look for an adviser?

I needed professional advice concerning my pensions and investments.

How has Mark Ridgment helped you?

Mark clearly (and patiently) explained the options open to me with regard to my pensions.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

This review is a follow-up review from a client who left a review previously.

How has Mark Ridgment helped you since your last review?

Mark continues to communicate regularly to ensure the products being utilised are the best fit and offers excellent details of many available products and explains well why he is recommending the chosen products. He continues to both professional and personable.

This review is a follow-up review from a client who left a review previously.

How has Mark Ridgment helped you since your last review?

Mark has advised me all through the time I have been with him and I trust his advice and would recommend Mark to anyone for advice.

What were the circumstances that caused you to initially look for an adviser?

Needed advice on my pension

How has Mark Ridgment helped you?

To transfer my pension to different provider giving a better return

Have you seen the outcome you were hoping for?

Yes at present

What were the circumstances that caused you to initially look for an adviser?

Consolidation of pension funds.

How has Mark Ridgment helped you?

With the above, plus investments for family members.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Minor aspects of administration could be improved.

This review is a follow-up review from a client who left a review previously.

How has Mark Ridgment helped you since your last review?

Yes

Please provide a brief comment about your experience with Mark

Mark and Andrew were knowledgeable and efficient. I couldn’t recommend their services highly enough.

What were the circumstances that caused you to initially look for an adviser?

I have know Mark for many years and he was my financial adviser before I went to live in France

How has Mark Ridgment helped you?

Advised me how I could purchase my house

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The whole mortgage process was very difficult, Mark was always on hand , and worked hard to achieve our goals

What were the circumstances that caused you to initially look for an adviser?

Pension transfer and investments and savings advice.

How has Mark Ridgment helped you?

5 years.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Mark's service has been exceptional.

What were the circumstances that caused you to initially look for an adviser?

My Investments were not giving as good a return as they used to.

How has Mark Ridgment helped you?

Helpful advice and planning for the future. He has organised Equity Release for me too.

Have you seen the outcome you were hoping for?

Yes with the equity release. My re-investments are ongoing.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement.

How has Mark Ridgment helped you?

Always given excellent advise and tells you about all your choices.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Mark Ridgment helped you?

Brought several pension together, and provided an annuity

Have you seen the outcome you were hoping for?

Ye it's really good

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Need help to sort out my personal pension.

How has Mark Ridgment helped you?

Everything is sorted into 1 easy to view pension pot.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Lack of contact from previous providers

How has Mark Ridgment helped you?

Transferred pension

Have you seen the outcome you were hoping for?

Yes, as was transferring pension from one provider to another

What could they have done better?

Not a lot really, the previous provider held the transfer up so took longer than it should have done.

What were the circumstances that caused you to initially look for an adviser?

I needed advice on Equity Release

How has Mark Ridgment helped you?

He has recommended a company and organised the whole process with speed and efficiency

Have you seen the outcome you were hoping for?

Yes - very satisfactory

What could they have done better?

Nothing

Please provide a brief comment about your experience with Mark

Really good, very informative, has give us plenty to think about.

Please provide a brief comment about your experience with Mark

Mark helped with some questions about my pension

Please provide a brief comment about your experience with Mark

Good sound professional service and advice

Please provide a brief comment about your experience with Mark

He was very friendly and a good listener.

What were the circumstances that caused you to initially look for an adviser?

Friendly services from all members of his team, valued service and pension advice was brilliant so far

How has Mark Ridgment helped you?

My work colleague recommended Mark I haven’t met Mark in person only spoke on the phone but I immediately was put a ease, and he was with me through my transfer

Have you seen the outcome you were hoping for?

Yes so far so good

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We moved to the area and needed advice on Lifetime Morgages to complete our building project.

How has Mark Ridgment helped you?

He personally gave us advice and recommended a Mortgage company, and now also looks after our personal pensions.

Have you seen the outcome you were hoping for?

Yes, Mark personally assisted with getting the mortgage completed .

What could they have done better?

Nothing, Mark was always contactable and kept us in the loop and fully informed at all times.

What were the circumstances that caused you to initially look for an adviser?

Poor return on investments in other sectors.

How has Mark Ridgment helped you?

Mark helped me to invest in a secure and stable portfolio, giving the "Cautious" approach I was seeking.

Have you seen the outcome you were hoping for?

Despite the turbulence of financial markets, I still have the feeling of security, because of the diversification of my portfolio. Careful management of my finances, have started to show an uptick in performance. Very satisfied !!

What could they have done better?

Not very much.

What were the circumstances that caused you to initially look for an adviser?

Family inheritance.

How has Mark Ridgment helped you?

Set up my investments & has advised/assisted on other topics.

Have you seen the outcome you were hoping for?

Yes. Investments are ticking along nicely.

What could they have done better?

Nothing. Very happy with the service provided over the last four years.

Please provide a brief comment about your experience with Mark

Mr Ridgment responded to e.mail request for contact very quickly and phoned me within a very short space of time the same date. Unfortunately he could not assist with my particular circumstance but advised generally where to seek help.

Please provide a brief comment about your experience with Mark

He never contacted me so it will have to be 0 sorry

Please provide a brief comment about your experience with Mark

I was pleased with the initial conversation with Cornwall Finance & Investment Services. I had some specific requirements, which were taken on board and I subsequently received some reasonable mortgage options. Based on my experience so far, I would recommend.

Please provide a brief comment about your experience with Mark

Good

Please provide a brief comment about your experience with Mark

I had about a brief discussion on the phone with Mark and explained I was solely interested in reducing IHT as far as possible. I realised in the conversation that as my inquiry was solely for IHT and not to engage with the broad range of his firm's financial services I would withdraw my request.

Please provide a brief comment about your experience with Mark

I’ve been putting off getting advice as I find it too complicated and scary speaking about what to do to get ready financially for retirement but having turned 55 I was starting to panic and having received an email from “Restless” I decided to make a start whether I liked it or not. Honestly, wished I’d done it sooner. After speaking at great length with Mark I’m now excited about options that are available to me and it’s given me a sense of control which I really thought I had by not doing anything. Mark was so easy going, experienced and passionate about his job and didn’t in anyway make me feel stupid by my nativity with the questions I asked him. Thank you Mark and I am genuinely looking forward to making decisions regarding my retirement from now on. Debbie

Please provide a brief comment about your experience with Mark

Haven’t talked to Mark yet as house purchase fell through. Mark responded very quickly to my initial enquiry and I’ll certainly contact him when we find another potential house purchase in Cornwall.

What were the circumstances that caused you to initially look for an adviser?

needed help with a pension that was going nowhere

How has Mark Ridgment helped you?

Sorted it out to my satisfaction - took the strain out of everthing

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

My husband was self employed and we used Mark to help re investments and pensions. Since my husband died Mark has always been there to help me and my family.

How has Mark Ridgment helped you?

General help with finances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing think he has always been honest and done his very best to help

Please provide a brief comment about your experience with Mark

had questions about my pension which mark answered clearly very pleasant man any other problems i have i will be using marks services

Please provide a brief comment about your experience with Mark

He was very honest about what would be advantageous for me to do even though it meant I probably wouldn’t use his services. That makes me more likely to go back to him in the future.

Please provide a brief comment about your experience with Mark

Neutral rating at moment, need to consider further and obtain legal commentary on some aspects of the comments made.

What were the circumstances that caused you to initially look for an adviser?

Firstly through work and then he also supported us after leaving the company.

How has Mark Ridgment helped you?

Always gave good options and explained the levels of risk versus profit. Also got back to us quickly when we needed any other help.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that we can think of.

Please provide a brief comment about your experience with Mark

Didn’t hear from him.

Please provide a brief comment about your experience with Mark

Great at explaining their services

What were the circumstances that caused you to initially look for an adviser?

We needed a suitable mortgage for our house move

How has Mark Ridgment helped you?

James handled our case; he assessed our circumstances, identified the best product for us, co-ordinated and submitted the application. He then monitored its progress and due to the lender being understaffed and therefore incredibly slow and inefficient, had to chase repeatedly to ensure it came to fruition within a reasonable time frame. He spent an excessive amount of time on our case for this reason and did so with good humour and endless patience for which we are very grateful. Mark also stepped in when James was on holiday to make sure progress continued to be made.

Have you seen the outcome you were hoping for?

Yes, thanks to James' persistence with the lender.

What could they have done better?

It was a difficult and frustrating case and was handled extremely well, thank you!

What were the circumstances that caused you to initially look for an adviser?

Looking to take life cover

How has Mark Ridgment helped you?

Advised and arranged a suitable product

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Na

What were the circumstances that caused you to initially look for an adviser?

Looking to invest some savings into property

How has Mark Ridgment helped you?

Fantastic advice, and support creating a plan. Can still ask questions for advice even after the deal has completed

Have you seen the outcome you were hoping for?

Absolutely! Fantastic advice was given and have already seen the result i was hoping for

What could they have done better?

Honestly cannot fault them

What were the circumstances that caused you to initially look for an adviser?

We had multiple pension pots that we wanted to consolidate and allow us access to the funds.

How has Mark Ridgment helped you?

He looked at both of our sets of pensions and consolidated both into separate schemes based on our preference.

Have you seen the outcome you were hoping for?

Yes, we now feel we have 2 very well managed SIPS that we can draw down funds from when required.

What could they have done better?

Not really, he is very proactive, informative and flexible.

What were the circumstances that caused you to initially look for an adviser?

The mortgage on our home was just in my partners name and we needed it to be remortgaged into joint names.

How has Mark Ridgment helped you?

Mark gave us sound advice on how to go about this and found us the best deal.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

There is nothing I can think of that Mark could have done better. He even recommended an excellent solicitor. His replies to our questions were immediate and the whole process from beginning to end took only 5 weeks.

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Mark Ridgment helped you?

I needed a mortgage for buying a house, James got us a great mortgage for both of us just as he has done before. Took into account my specific requirements and situation and worked to ensure things went as smoothly as possible. James as always was accessible and helpful on the phone. Highly recommended!

Have you seen the outcome you were hoping for?

Absolutely

What were the circumstances that caused you to initially look for an adviser?

Applying for a mortgage

How has Mark Ridgment helped you?

James Williamson helped us apply for our mortgage, by advising us on the most suitable mortgage offer for us and then applying to it on our behalf. We also recieved advice on a life insurance package that was set up for us hassle free.

Have you seen the outcome you were hoping for?

After having to wait during lockdown for the mortgage provider to process the application, it made it even better to finally get an offer and to then have a completion date. James made sure he stayed in contact with both myself and the mortgage provider to ensure that our application could be progressed asap given the current circumstances. It made the process of getting our house that bit easier knowing we had a professional helping us with probably the biggest purchase of a lifetime!

Please provide a brief comment about your experience with Mark

Mark arranged for James to phone me the next day he didn’t and I never heard anything from him so used someone else! Mark seemed professional but unfortunately I won’t be recommending this company

Please provide a brief comment about your experience with Mark

Mark was very helpful and explained how his business could help with my financial arrangements.

Please provide a brief comment about your experience with Mark

Very pleasant and helpful to talk to, my situation is not one he can help with at the moment but made some helpful suggestions.

Please provide a brief comment about your experience with Mark

we will be talking later in june so can’t answer the questions above yet.

Please provide a brief comment about your experience with Mark

Very clear and helpful

What were the circumstances that caused you to initially look for an adviser?

I required information and assistance with various pension funds I had accumulated over many years.

How has Mark Ridgment helped you?

I have been helped by Mark over several years and am very pleased with the information for and help with investment planning throughout this time.

Have you seen the outcome you were hoping for?

Although we currently move through difficult times I am confident from historic work and from information provided by the company's news letters that this current storm will pass and investments will recover as before.

What could they have done better?

Mark has always been pro-active in supporting my needs, there have been minor bumps along the way but these have always been sorted by Mark and his team efficiently and effectively.

What were the circumstances that caused you to initially look for an adviser?

Looking for sound investment advice regarding some inheritance money, in addition I also wanted to place a maturing pension guaranteed amount into a new pension to enable an agreed monthly income

How has Mark Ridgment helped you?

Mark already had a proven track record with some investments my mother initiated several years ago through him, I therefore knew he offered excellent advice, knows the market very well and is totally trustworthy

Have you seen the outcome you were hoping for?

The outcome in respect of my late mothers investments surpassed expectation. As I have just instigated investments and pension through Mark, it is too early to comment however given his past performance I have no doubt that they will achieve the outcome I am looking for.

What could they have done better?

I honestly do not believe there could have been any improvement. Totally satisfied

What were the circumstances that caused you to initially look for an adviser?

Approaching 55 and possible options for retirement.

How has Mark Ridgment helped you?

Consolidating various pensions, and advising on maximising investment opportunities and return.

Have you seen the outcome you were hoping for?

Mark has exceeded expectations in every way. The outcome has been life changing and facilitated earlier than expected retirement. We cannot thank Mark enough.

What could they have done better?

Nothing. We are delighted.

Please provide a brief comment about your experience with Mark

I did not have enough time with mark to form an opinion, but the fact he made a point of sending his fees across made me feel that he was more interested in the money than building a relationship

Please provide a brief comment about your experience with Mark

Service was as described, and discussion was clear, with explanations given in a manner that was straightforward and easy to understand.

What were the circumstances that caused you to initially look for an adviser?

pension wasn't doing well needed advise ,where to move it

How has Mark Ridgment helped you?

found a good investment for me

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage for first time buyer.

How has Mark Ridgment helped you?

Mark laid out the options and arranged everything for me

Have you seen the outcome you were hoping for?

Yes, Mark has also now had the remortgaging business as well.

What could they have done better?

Not sure, Marks the only one I've ever needed to go to.

What were the circumstances that caused you to initially look for an adviser?

I needed to move funds out of my company pension scheme and commence either an annuity or draw down policy

How has Mark Ridgment helped you?

He patiently explained all my options, asked key questions about what I wanted to achieve, both short and long term, then assessed my attitude to risk - something he continues to monitor. He could not have been more thorough - then, once he'd analysed all my answers, he then recommended where best to place my fund. Further, he has offered free advice on mortgage options and personal savings - even taking the time to set up policies for me when there's no commission or financial reward for himself.

Have you seen the outcome you were hoping for?

Yes - and more. The pension plan has comfortably exceeded expectations to the extent I have been able to increase my monthly draw down.

What could they have done better?

For me, personally, nothing. However, if I was advising him on how to maximise his communication and PR, I would tell him to radically update his website and modernise his newsletters and financial reports.

What were the circumstances that caused you to initially look for an adviser?

Originally we needed advice on an investment for a pension, but since then we have had sound advice on Inheritance Planning and further Investment/Pensions.

How has Mark Ridgment helped you?

Marks advice has been invaluable for our Inheritance Planning and Pensions Investments.

Have you seen the outcome you were hoping for?

Because of Marks wealth of experience we have the most tax efficient savings we could hope for and at a very good return.

What could they have done better?

There is nothing more Mark or his team could have done more to help. His newsletter is also very interesting.

What were the circumstances that caused you to initially look for an adviser?

Whilst changing jobs I realised that I required advice with regard to my pensions.

How has Mark Ridgment helped you?

Mark explained the options open to me in laymans terms.

Have you seen the outcome you were hoping for?

Yes, my pensions have grown as anticipated.

What were the circumstances that caused you to initially look for an adviser?

We needed advise re pensions and mortgages

How has Mark Ridgment helped you?

Mark presented us with mortgage options, and arranged our mortgage. Mark also manages our pension and investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

What were the circumstances that caused you to initially look for an adviser?

I had money to invest.

How has Mark Ridgment helped you?

By advising a trust fund.

Have you seen the outcome you were hoping for?

Yes. With the results I had hoped for with understanding and efficiently.i

What could they have done better?

I am satisfied with everything that has been done for me.

What were the circumstances that caused you to initially look for an adviser?

Looking for additional life cover and buy to let mortgage

How has Mark Ridgment helped you?

Arranged life cover and mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. All explained clearly and executed in very professional manner.

What were the circumstances that caused you to initially look for an adviser?

Consolidation of pension funds and pre-retirement review.

How has Mark Ridgment helped you?

By advising us how to plan for early retirement.

Have you seen the outcome you were hoping for?

Exceeded all expectations. First rate.

What could they have done better?

Nothing. Absolutely best in show in Cornwall by a long shot.

What were the circumstances that caused you to initially look for an adviser?

I decided to draw a tax free sum from my pension and felt it would be wise to have a financial adviser

How has Mark Ridgment helped you?

By taking the worry of managing my pension my self

Have you seen the outcome you were hoping for?

At present yes, and we will keep monitoring

What could they have done better?

Nothing we have had all the advise we required and all our questions answered to date

What were the circumstances that caused you to initially look for an adviser?

Received a lump sum, from an inheritance.

How has Mark Ridgment helped you?

Advised me on my options & did the leg work, opening up an investment account for me.

Have you seen the outcome you were hoping for?

Too early to say.

What could they have done better?

Can't fault Mark, up to this point.

Please provide a brief comment about your experience with Mark

I felt comfortable from the outset. Understood my circumstances quickly and made many worthwhile suggestions. Very knowledgeable.

What were the circumstances that caused you to initially look for an adviser?

We needed to sort out our pensions and investments, and needed guidance and Mark was recommended by a good friend.

How has Mark Ridgment helped you?

Mark was very knowledgeable and gave fantastic advice and guidance for our needs.

Have you seen the outcome you were hoping for?

Not yet!! But we believe that we will!.

What were the circumstances that caused you to initially look for an adviser?

I was forced into the situation due to taking ill health retirement. I tried 3 x IFA's and Mark was the most local and seemed to have competitive rates.

How has Mark Ridgment helped you?

Mark arranged for my 3 x pensions/AVC's to be brought into one with the maximum Tax Free cash payment back. There were several home visits as there was a lot to consider which he did gladly. He also arranged an ISA for my wife.

Have you seen the outcome you were hoping for?

It is still early days as I have only been in the scheme since January 2018 but I have already recovered my fees and so far running at 4.7% post tax and ongoing fees.

What could they have done better?

The only problem I had was that odd emails seemed to go missing, but knowing that there was a problem (which was down to their system - now resolved) Mark answered all my calls promptly and efficiently.

Please provide a brief comment about your experience with Mark

Mark was well prepared and informative. He gave me good advice which resulted in my not using his services at this time but maybe I will in the future for a different circumstance.

Please provide a brief comment about your experience with Mark

He was friendly and helpful

Please provide a brief comment about your experience with Mark

I did wrongfully assume this was a free financial service as often brokers dont charge the client but get their comission from the lender. They do charge the client £378 for sorting out your mortgage for you. I can say though the service ive received so far has been great and taken much of the hassle and stress of it away so it feels well worth it. Ive felt this company gets it right between professional and friendly. They seem very knowledgable, are helpful with my concerns and questions and reply via phone or email quickly. Im hoping things will progress with them well.

Please provide a brief comment about your experience with Mark

Very helpful.

Please provide a brief comment about your experience with Mark

Mark phoned a few days after instigating the contact through this website, on calling he appeared a bit fraught on the 'phone as he was alone in his office - he didn't think he would be able to help me with my mortgage needs, but offered the services of his mortgage adviser on a no win no fee basis- I had already contacted another company who have no problem finding me a suitable mortgage - so decided to decline the offer.

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage but had had a problem with our last one due to the financial downturn.This meant we were not top of the popularity polls with the big or High Street lenders.We needed an advisor to help recommend a suitable lender given our circumstances.Mark and James researched the lenders who would accept our application given our circumstances and provided a solution.As part of a mortgage sufficient insurance coverage is required and advice here was also excellent. A review of our pension situation to afford the mortgage in retirement has provided the lender with evidence of our ability to service the mortgage to their satisfaction and Marks' advice was to maintain the arrangements already in place.Altogether Mark and his team have provided a thorough and professional service with tenacity,humour and understanding.We would highly recommend their services.With thanks Mark and Tania.

How has Mark Ridgment helped you?

Mark has provided clear and suitable answers to all questions raised.Where any further ramifications were possible Mark has ensured we were aware of them and they were covered.

Have you seen the outcome you were hoping for?

We are happy to have secured the mortgage we have been wanting for some time.We feel we are more in control of our own lives again.The advice we received was pertinent to us and we have followed through with that advice.

What could they have done better?

In our view everything that could be done was done.Happy days!

What were the circumstances that caused you to initially look for an adviser?

Suggested following my request to Phoenix.

How has Mark Ridgment helped you?

By an efficient email reply and two extremely pleasant home visits. All conducted with extreme courtesy. Policies transferred without any problem.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I regret I am unable to suggest how this service could be bettered.

What were the circumstances that caused you to initially look for an adviser?

Made redundant from the company I worked for and pension would have been frozen talked to Mark about what we could do reinvested pension then when I required some money from it Mark helped sort out this with great advice and swift attention.

How has Mark Ridgment helped you?

Help with my pension and reinvestment.

Have you seen the outcome you were hoping for?

Yes it was.

What could they have done better?

He has helped me in anything I have asked would and do recomend him to friends and family

What were the circumstances that caused you to initially look for an adviser?

I had inherited some money.

How has Mark Ridgment helped you?

Mark explained very well all the options available, helping me to choose the best one for my circumstances. He set everything up in a very friendly but professional way.

Have you seen the outcome you were hoping for?

As a cautious investor, and given the current state of the economy, I am happy with things as they are.

What were the circumstances that caused you to initially look for an adviser?

I received a redundancy payment and needed investment advice. I also wanted advice on pension planning.

How has Mark Ridgment helped you?

He gave me advice that I understood and he took time to explain things to me. He appreciated my own personal circumstances and gave me advice that was beneficial for me but did not necessarily lead to higher earnings for himself.

Have you seen the outcome you were hoping for?

I am not sure yet. The investment has not performed quite as well as I hoped but it has not been a full year yet so perhaps it will improve.

What could they have done better?

I can't honestly think of anything. Maybe offer video appointments as standard as this was something I asked for. Mark did conduct a Skype call with me but it was the first time for him. Other clients might find it useful.

What were the circumstances that caused you to initially look for an adviser?

To make getting a mortgagesimpler.

How has Mark Ridgment helped you?

Understanding current financial circumstances and providing a a range of options.

Have you seen the outcome you were hoping for?

My mortgage and purchase have completed successfully. Difficulties with the mortgage company were were expedited thanks to the advisor's help. Would not have been sorted as quickly if it weren't for them!.

What could they have done better?

I got updates all the time. I cannot think of anything I would have changed

How has Mark Ridgment helped you?

Excellent service from start to finish. Mark went way beyond his job and means to have me the best mortgage. Extremely professional at all times, always kept me updated and helped hurry up the process with my solicitors as they were causing a delay, but completely thorough considerate and with care and empathy. Mark got me the best mortgage deal. He explained the process clearly in a way of easy understanding and was amazing. I would recommend Mark and his company to all of my friends and family.

How has Mark Ridgment helped you?

Mark was recommended to me by a friend who has had financial dealings with him for a number of years. I found Mark to be a very likeable and knowledgeable man. He dealt with my private pension very quickly and in my opinion got me the best deal possible with regard's to an Annuity. I have no hesitation in recommending Mark to anyone who need's financial advice.

How has Mark Ridgment helped you?

He is excellent at keeping in touch on a regular basis and informing us of suitable products.

What could they have done better?

Communicate in layman's terms ensuring a clearer understanding.

How has Mark Ridgment helped you?

As someone who has come across financial advisors both good and bad, I would not hesitate for a moment to recommend Mark. He took time to understand our situation and what we were looking for and is always happy to provide clear explanations as to why he has made particular suggestions. He obviously enjoys and takes pride in his work, and somehow manages to find the time to work around our hectic schedule. He has saved us a small fortune!

What could they have done better?

I have no suggestions

How has Mark Ridgment helped you?

Mark fully understands and is sympathetic to my situation. His advice is clear and understandable and I am happy to rely on his professional judgement.

What could they have done better?

As I am a complete novice in financial matters and trust him implicitly, I am in no position to judge or make constructive suggestions on how he could do better.

How has Mark Ridgment helped you?

Mark has always been a professional, approachable financial advisor. He gives you all of the options available and takes great care getting to know the family so that he can better advise you. He also keeps in regular contact but doesn't 'crowd'' you,

What could they have done better?

I can honestly think of nothing.

How has Mark Ridgment helped you?

Mark is professional and friendly, he listens to what we were after with our savings and came back with appropriate considered recommendations that we were happy to follow.

How has Mark Ridgment helped you?

Mark helped me with advice re my pension when I was redundant from my last employer the advice I recieved was in my opinion the best I could have had and I have used Mark for all dealings with my pension since I would recomend Mark to anyone who requires advice on matters concerning investment / pensions I thank Mark for all his advice so far.

How has Mark Ridgment helped you?

Mark is extremely professional yet personable. He takes time to get to know you and what you need which enables him to find the best products to suit your needs. He always makes follow up appointments and keeps hi knowledge about the market and his clients up to date to effectively manage investments all the time.

How has Mark Ridgment helped you?

Makes things easy to understand and processes easy to follow and complete

What could they have done better?

Nothing