Luke Cleary

What were the circumstances that caused you to initially look for an adviser?

With some of my pensions facing maturity, I wanted advice as to what was best in terms of managing that income for me going forward.

How has Luke Cleary helped you?

After an initial and comprehensive meeting to go through my current financial position, employment status, future retirement plans, income requirements etc. Luke provided an excellent and comprehensive service. I was kept up to date on progress, we had in person and telephone conversations with a final meeting when I received a thorough Financial Planning report, that Luke went through in detail.

Have you seen the outcome you were hoping for?

Yes, I'm very happy with the outcome.

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

Knowing my pensions were maturing soon i thought we should get some professional advice.

How has Luke Cleary helped you?

Luke was extremely helpful with brilliant knowledge explaining lots of different options for us to consider in a very professional manner making it very easy to understand.

Have you seen the outcome you were hoping for?

Its early days for us at the moment but everything's heading in the right direction and looking good for the future.

What could they have done better?

I don't think he could have done anything better than he has.

What were the circumstances that caused you to initially look for an adviser?

I received a letter from the company informing me that my pension accounts needed review to ensure that the investments made were still beneficial to me.

How has Luke Cleary helped you?

I mentioned to Luke that I would ideally like to take early retirement due to health issues and asked if this would be possible. Luke told me what was available to me, reviewed my personal financial situation, informed me of my guaranteed income from various plans. He addressed all of my concerns throughout the process and saw it through from start to finish. He was pleasant and professional throughout and at no point did I feel pressured into taking up any particular plan. He informed me of the pros and cons as to my personal situation and requirements.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Apart from telling me that I had a bigger pension pot…,nothing!

What were the circumstances that caused you to initially look for an adviser?

We have always used a financial advisor, Luke recently took over our other one when he retired and we have to say he’s been fantastic, giving us very in depth help and advice , he says how it it and gives the most valuable routes , he’s a lovely gentleman with a true knowledge of how to do things. We can’t highly recommend Luke enough , he gets back to you within the day , no having to chase him. Very reliable and very professional.

How has Luke Cleary helped you?

He’s made us wake up and realise where we have gone wrong , put us in the correct direction and been there every step of the way .

Have you seen the outcome you were hoping for?

Totally . Thank you Luke

What could they have done better?

Absolutely nothing

What were the circumstances that caused you to initially look for an adviser?

I wanted a financial advisors advice in cashing in an old private works pension.

How has Luke Cleary helped you?

He has been thorough in checking my status and communicating , on my behalf , with the pension fund. All of this was conducted via telephone or e-mail. Luke is based in Cardiff and I am in Hertfordshire. Distance was never a problem

Have you seen the outcome you were hoping for?

Most definitely. I could never have managed without Luke’s advice and experience.

What could they have done better?

Nothing, first class service all the way.

What were the circumstances that caused you to initially look for an adviser?

Review of pension

How has Luke Cleary helped you?

Clear advice

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pension age

How has Luke Cleary helped you?

Advised on retirement income

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

More updates throughout the year on the value and progress of my pension, especially after the shenanigans that went on the last six months!,

What were the circumstances that caused you to initially look for an adviser?

Required advice on my pension which needed amalgamating into a single pot. Required an adviser to point me in the right direction as until now, I was only paying into a work place pension.

How has Luke Cleary helped you?

He's helped me place my pension with a secure provider

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Only initial discussions so nothing substantial as of yet but obviously a pension is a long term strategy. I hope to see the returns in the medium to long term future.

How has Luke Cleary helped you?

Made me comfortable and spoke to me in terms I could understand. Luke made me feel comfortable and answered all my questions thoroughly. Luke took me step by step through the process and explained the best way to do things.

Have you seen the outcome you were hoping for?

Required advice on pensions and planning. I am of an age I needed to set up a pension or at least enter conversations around this and therefore needed advice.

What were the circumstances that caused you to initially look for an adviser?

i needed to set up a pension

How has Luke Cleary helped you?

he helped set up my pension

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

pension downfall

How has Luke Cleary helped you?

arranged a pension change

Have you seen the outcome you were hoping for?

no - just changed

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Pension

How has Luke Cleary helped you?

He has allowed me to drawdown on cash free amount

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. 5 star service from start to finish. Fully explained the process and was understood.

Please provide a brief comment about your experience with Luke

Luke is currently guiding me through a pension transfer and shows great patience, making sure i fully understand the process. I feel the advice he gives me is in my best interest and with regular updates, nothing is too much trouble. I hope that this good working relationship will continue into the future and would recommend Luck and his excellent service to anyone.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Luke Cleary helped you?

I have been able to semi retire through Luke’s advise

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing