Tom La Dell

What were the circumstances that caused you to initially look for an adviser?

pension / investments / retirement planning

How has Tom La Dell helped you?

pension / investments / retirement planning

Have you seen the outcome you were hoping for?

slow to start but looks like the outcome will be ok

What were the circumstances that caused you to initially look for an adviser?

Retirement/redundancy

How has Tom La Dell helped you?

Enabling us to be tax efficient and plan for the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed Pension advice.

How has Tom La Dell helped you?

By providing the advice I required.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A.

What were the circumstances that caused you to initially look for an adviser?

A desire to consolidate existing pension funds with financial pension projections through retirement.

How has Tom La Dell helped you?

Explained all pension details coherently and simplified technical information into clear and simple detail.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Tom has been outstanding throughout and continues to provide excellent advice and support.

What were the circumstances that caused you to initially look for an adviser?

Financial planning

How has Tom La Dell helped you?

Tom has kept us informed of our investments and continually helps us plan for the future in a realistic way.

Have you seen the outcome you were hoping for?

Up to date with current advice

What could they have done better?

Nothing to my knowledge!

What were the circumstances that caused you to initially look for an adviser?

Planning for my future

How has Tom La Dell helped you?

Reviewed what I required and helped plan how that would be achieved

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Tom La Dell helped you?

Pension transfer, financial advice and investments.

Have you seen the outcome you were hoping for?

Not yet but hopeful for the future.

What could they have done better?

Nothing considering the current financial climate.

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Tom La Dell helped you?

Solid advice

Have you seen the outcome you were hoping for?

Yes under the circumstances could have been better had the global markets performed better

What could they have done better?

Made my investment growth stronger

What were the circumstances that caused you to initially look for an adviser?

I had quite a sum of money to invest and Tom was able to consolidate existing investments into a more efficient portfolio.

How has Tom La Dell helped you?

By investing in this portfolio hopefully the outcome will do very well.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Need specialist advice on an ongoing basis and delighted with Tom's assistance which has proved most valuable

How has Tom La Dell helped you?

Given me excellent advice and safeguarded my savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed financial guidance as my husband had dementia and a stroke I had power of attorney and needed help..

How has Tom La Dell helped you?

He has completely put my mind at rest about my financial affairs and he is always available for any problems or help I need.

Have you seen the outcome you were hoping for?

Yes Tom is a very easy person to talk to.

What could they have done better?

Nothing at this moment in time everything is under control

What were the circumstances that caused you to initially look for an adviser?

Our previous financial adviser for many years, retired.

How has Tom La Dell helped you?

He has given us up to date advice and guided us in reviewing our finances and investment portfolio.

Have you seen the outcome you were hoping for?

Too early to know since we have only recently begun implementing his advice.

What were the circumstances that caused you to initially look for an adviser?

Needed to set up a pension

How has Tom La Dell helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I am approaching retirement and needed help to understand my options and plan the future. I didn't even know if I could afford to retire!

How has Tom La Dell helped you?

Tom understood my financial situation, including various pension pots and savings accounts. He took time to understand my priorities in retirement, collated all the information and produced a report with recommendations, all of which he explained in as much detail as I wanted.

Have you seen the outcome you were hoping for?

Absolutely, the outcome gives me everything I need.

What could they have done better?

Nothing, the advice was exactly what I needed, delivered in a professional but digestible format.

What were the circumstances that caused you to initially look for an adviser?

Our previous IFA had retired and it was anyway a good moment to revisit the structure of our finances, which had remained satisfactory but basically unchanged for several years

How has Tom La Dell helped you?

He's challenged some of the ways of thinking about our finances, recommended changes and reassured us that we can continue to achieve our goals further into retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Basically all good, but several financial terms are not easy to follow

What were the circumstances that caused you to initially look for an adviser?

Investments.

How has Tom La Dell helped you?

Without Tom’s advice I would certainly not have understood how much money I would need to retire. I would still be working full time.

Have you seen the outcome you were hoping for?

Tom has helped me understand how important financial planning is.

What could they have done better?

I’m not sure how they could.

What were the circumstances that caused you to initially look for an adviser?

I needed help with some wealth management.

How has Tom La Dell helped you?

He has explained everything in layman’s terms making me feel at ease and very comfortable which I think is an important thing when dealing with money.

Have you seen the outcome you were hoping for?

So far, yes I have and am excited to see the results of his hard work in a year or so time.

What could they have done better?

Nothing, Tom has been incredibly helpful and is always readily available to answer any queries I have.

What were the circumstances that caused you to initially look for an adviser?

Annual review needed

How has Tom La Dell helped you?

Clear, professional advice on target, aspirations and what is required to achieve them in terms of Financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Retirement planning.

How has Tom La Dell helped you?

Ll of the tick boxes above

Have you seen the outcome you were hoping for?

Most certainly.

What could they have done better?

Difficult to say as mot of the information received was new to me. However I’ve learned so much in our sessions together.

What were the circumstances that caused you to initially look for an adviser?

Tom was recommended to me

How has Tom La Dell helped you?

Tom has been fantastic giving good advice and regular contact

Have you seen the outcome you were hoping for?

Not really but the current financial market over the last 2 years has not helped

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Tom La Dell helped you?

With advice not only with my pension but also personal finance

Have you seen the outcome you were hoping for?

Yes under difficult circumstances

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement and cash inheritance

How has Tom La Dell helped you?

Helping us to find the right platform for us to invest

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Redundancy and Pension advice.

How has Tom La Dell helped you?

Tom has helped us tremendously and would recommend to anyone.

Have you seen the outcome you were hoping for?

Ongoing process

What could they have done better?

Nothing. Tom has been available and given advice whenever ever required. With regular face to face meetings

What were the circumstances that caused you to initially look for an adviser?

Following a divorce I needed professional advice about financial planning for the future and eventual retirement.

How has Tom La Dell helped you?

Tom has a gift for explaining things clearly in non-technical terms which makes it easy for me to understand my options and enables me to make good decisions with confidence. He is totally professional whilst remaining friendly, easy to talk to and approachable. I have found his guidance invaluable over a period of many years now.

Have you seen the outcome you were hoping for?

Yes, my portfolio has increased steadily and I am delighted with the outcome which permits me to live a comfortable retirement with no financial security issues.

What could they have done better?

Absolutely nothing, Tom's attention to detail has been impeccable and his service on my behalf has been outstandingly good.

What were the circumstances that caused you to initially look for an adviser?

Redundancy investment and retirement planning .

How has Tom La Dell helped you?

Tom provided us with sound investment advice and financial for our future.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

At this present time I do not think Tom could have done anything better.

What were the circumstances that caused you to initially look for an adviser?

Reaching pensionable age I needed advice how to proceed in the future.

How has Tom La Dell helped you?

Streamlined all the various savings into a clearly defined pension pot and kept monitoring the outcomes all the time. He also took care of our special requirements re. ethical investments. Personal service at its best.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Cannot think of anything which could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Poor performance of one particular pension fund

How has Tom La Dell helped you?

He provided a historical performance comparison of my existing funds versus AAB wealth funds over a number of years. He also compiled a detailed financial plan and lifetime cashflow projection.

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

Nothing to add

What were the circumstances that caused you to initially look for an adviser?

I wasn't sure how my pensions were invested or whether it was beneficial to bring my old pensions together.

How has Tom La Dell helped you?

Tom helped me understand my pensions and future options and also make sense of investments for the first time. I know feel like I've a much better understanding of my financial situation and what I need to do to be able to retire comfortably.

Have you seen the outcome you were hoping for?

Yes, beyond my expectations.

What could they have done better?

Nothing, Tom was really patient with me and explained things clearly.

What were the circumstances that caused you to initially look for an adviser?

Unhappy with current financial advisor and needed pension advice.

How has Tom La Dell helped you?

Consolidated pensions. Carried out financial planning for retirement. Advised and invested lump sum.

Have you seen the outcome you were hoping for?

Not yet due to the current market situation but hoping for better in the future.

What could they have done better?

Nothing really. I'm sure everything was done with best intentions.

What were the circumstances that caused you to initially look for an adviser?

My financial circumstances have changed significantly over the last few years and Tom has helped with sorting this out

How has Tom La Dell helped you?

Advised me on the best way to sort out my finances and my pension for my retirement

Have you seen the outcome you were hoping for?

Yes definitely. Tom clearly identified the risk in a professional way and more importantly a way in which I understood

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Needed to sort our pensions

How has Tom La Dell helped you?

Gave sensible advice. Explained everything very well

Have you seen the outcome you were hoping for?

Mmm not yet. Current financial climate not brilliant though

What could they have done better?

Husbands pension has gone down instead of up

What were the circumstances that caused you to initially look for an adviser?

Future financial planning and investment.

How has Tom La Dell helped you?

As above.

Have you seen the outcome you were hoping for?

Initially yes and I expect to see a positive outcome in the future.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

A friend referred me to Tom as I didn’t have a ‘plan’ and needed some help making sense of my various pensions.

How has Tom La Dell helped you?

I feel like everything is now in order and have peace of mind that I’m on a good path with my finances.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement and redundancy package.

How has Tom La Dell helped you?

Tom has given us excellent advice and guidance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not aware of anything