Reviewed for
Insurance and Protection ( 16 )
Mortgages ( 33 )
Pensions ( 14 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 4 )
Investments and Savings ( 15 )
Pension Transfers - Non Specialist ( 2 )
Inheritance Planning ( 2 )
Financial Planning ( 6 )
Financial Mentoring ( 1 )
Reviewers' assets
£200k - £500k ( 2 )
£100k - £200k ( 1 )
£50k - 100k ( 5 )
Up to £50k ( 11 )
Review
by a verified client in West Yorkshire
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement planning and being unsure about what we had invested where!
How has Matthew Rose helped you?
Matthew has pulled together our savings, pensions, etc to enable us to plan for our retirement and monitor performance in accordance with our assessed risk profile.
Have you seen the outcome you were hoping for?
So far so good!
What could they have done better?
Everything has been exactly what we needed/asked for to date.
Review
by a verified client in Surrey
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Building and maintaining a financial plan
How has Matthew Rose helped you?
Matthew has assisted our family over an extended period in many areas of financial planning and continues to offer invaluable guidance and services
Have you seen the outcome you were hoping for?
Yes, our plans are very much on track and consistent reviews of our position provide us with confidence of achieving our goals
What could they have done better?
Nothing. Matthew was is always available to assist as required and provides proactive updates throughout the year
Review
by a verified client in Northumberland
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Better use of our money, savings and retirement planning
How has Matthew Rose helped you?
being non pushy, but available to offer impartial advice and guidance
Have you seen the outcome you were hoping for?
its a long term plan not short term, but was pleased to become mortgage free this year
What could they have done better?
cant think of anything at present.
Review
by a verified client in West Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My Retirement was when I needed to plan for financial events and security for the future
How has Matthew Rose helped you?
Matthew has guided my investments by providing understandable information enabling me to make decisions..He has never pushed a particular idea or scheme but presented a picture of likely outcomes one way or another.
Have you seen the outcome you were hoping for?
Generally yes and any downturn from projections was nothing that Matthew or anyone else could have either predicted or changed the course of...Matthews advice has always been solid.
What could they have done better?
It would be impossible to answer that as I have never felt that the advice or suggestions were not mine to make. BY that I mean I don't experience, nor never have experienced anything than an honest and professional person
Review
by a verified client in Surrey
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Re-mortgage, pension accumulation, change of investment strategy
How has Matthew Rose helped you?
Matthew has researched an alternative investment solution for my investments which is now more appropriate for my needs and longer term goals. He also sourced a new mortgage product at the point of expiry of our previous fixed rate deal.
Have you seen the outcome you were hoping for?
Yes, I am very happy with my current situation and future plan
What could they have done better?
Nothing, I have always been and continue to be very pleased with the service Matthew provides and the value that he adds to our current circumstances and future plans.
Review
by a verified client in Surrey
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
On going financial planning and wealth creation
How has Matthew Rose helped you?
Matthew has provided valuable guidance throughout our interactions. He has significant technical knowledge, coupled with practical advice which has made for an excellent experience.
Have you seen the outcome you were hoping for?
Absolutely and we continue to interact on a regular basis which is invaluable, as plans and circumstances change and develop over time.
What could they have done better?
Nothing, I am 100% satisfied with our relationship and the service provided.
Review
by a verified client in South Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had recently become Power of Attorney for my Dad and wasn't sure what to do with his savings.
How has Matthew Rose helped you?
Matthew was recommended by a good friend and guided me through various options, explaining everything meticulously.
Have you seen the outcome you were hoping for?
So far so good. The investment has seen far more growth than a standard savings account.
What could they have done better?
I have no complaints at all.
Review
by a verified client in West Yorkshire
3 years ago
Overall
Service
Value
Advice
What were the circumstances that caused you to initially look for an adviser?
I requested pension and financial advice for retirement
How has Matthew Rose helped you?
Matthew advised me of the most suitable pension for my requirements
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in South Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Matthew Rose helped you?
Provided excellent array of products and advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing service was spot on
Review
by a verified client in West Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To get a mortgage
How has Matthew Rose helped you?
We originally got in contact with Matthew for our Mortgage, he has since then given us advice and we have worked with him on a number of occasions. He is the most helpful gentleman and he's always at the end of the phone to answer any questions. he got us our house mortgage, a rental mortgage and our life insurance and has given us lots of other advice.
Have you seen the outcome you were hoping for?
yes, I wouldn't work with any one else other than Matthew in the future.
What could they have done better?
nothing!
Review
by a verified client in South Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchasing a second property
How has Matthew Rose helped you?
Advised on financing a second property and finding a suitable lender
Have you seen the outcome you were hoping for?
Our circumstances changed and therefore we didn't go ahead with the advised finance options
Review
by a verified client in West Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Very informative ad easy to deal with.
How has Matthew Rose helped you?
Helped to get a competitive mortgage, understood our needs
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in West Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to buy a property and change my life insurance
How has Matthew Rose helped you?
He secured me a great deal on a mortgage and protection and even helped speed up the buying process when my solicitor made an error.
Have you seen the outcome you were hoping for?
Absolutely and I’m already recommending him to friends.
What could they have done better?
Nothing
Review
by a verified client in West Yorkshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension transfer
How has Matthew Rose helped you?
Advice
Have you seen the outcome you were hoping for?
More so
What could they have done better?
Was all good
Review
by a verified client in South Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
looking for a suitable mortgage deal
How has Matthew Rose helped you?
Took the stress out of finding a mortgage, found a great deal
Have you seen the outcome you were hoping for?
excellent outcome
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I’m a first time buyer and I wanted to have confidence I would be able to get a great deal.
How has Matthew Rose helped you?
After getting advice and figures from a number of banks and other advisors, Mathew was able to find me the best deal out off them all. He answered ever single question I had, explained things fully and reassured me if I had any worries.
Have you seen the outcome you were hoping for?
Yes, Mathew found me a great deal and I have had my mortgage offer accepted.
Review
by a verified client in Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Do nor have time to do it myself
How has Matthew Rose helped you?
Saved my time dealing with mortgage providers and solicitors
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We were moving house and so need to increase our life & home insurance
How has Matthew Rose helped you?
He sought out the best deals and liaised with the companies to sort it all out for us.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. He was very professional and got us great deals.
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
previous adviser retired
How has Matthew Rose helped you?
he listened to my situation and worked with my thoughts but gave solid advice about direction
Have you seen the outcome you were hoping for?
well yes but no fault of Matthews the current situation has impacted I feel if it hadn’t we would be there
What could they have done better?
Hard to say as I aren’t the financial expert..I will say that Matthew is understanding and doesn’t ‘push’ products or services.
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am purchasing my first home.
How has Matthew Rose helped you?
I have had a mortgage offer for my house and also he is helping me with my income protection insurance.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a property due to a relationship breakdown
How has Matthew Rose helped you?
From the first time i spoke to matthew he has been nothing but helpful, any time of day or night he has been on the other end of the phone to answer my queries. In such testing times due to covid 19 matthew has kept me feeling positive we would get the outcome i needed... which we did.
Have you seen the outcome you were hoping for?
Yes & i will be recommending Matthew to my friends who are looking to purchase a house in the near future
What could they have done better?
I cant think of anything
Review
by a verified client in South Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Matthew Rose helped you?
To find a new mortgage according to my criteria
Have you seen the outcome you were hoping for?
Definitely
Review
by a verified client in West Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
As we had been in a DMP but now cleared it there were still issues with our credit file so needed help to find the best options available
How has Matthew Rose helped you?
He sourced several suppliers and we have just received our mortgage offer from the one offering best deal
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing been very helpful throughout
Review
by a verified client in Manchester
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Matthew Rose helped you?
Found me the best product with a bank I trust.
Have you seen the outcome you were hoping for?
Better than I expected
What could they have done better?
Nothing, he had answers to all my questions and was speedy in solving any holdups.
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a house.
How has Matthew Rose helped you?
His advice from day one was very clear and concise, myself and my partner were buying our first home and needed to get a mortgage and insurances.
Have you seen the outcome you were hoping for?
Yes, Matthew is always on hand to help and offer any advice he can. His professionalism and knowledge helps him to stand out in this industry.
What could they have done better?
In all honestly, nothing. I think lots of others could learn a lot from Matthew and his team, and he has a company to be proud of!
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am self employed and we were struggling to get a good quality mortgage at a decent price.
How has Matthew Rose helped you?
He found us a much better mortgage deal than we found anywhere on our own, since which we have used Matthew for multiple life insurance policies and a pension scheme.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. Service was perfect.
Review
by a verified client in Warwickshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had money that I needed to invest to help my income.
How has Matthew Rose helped you?
He talked to me at length to help understand my financial position and my future financial requirements. He then offered several ideas for me outlining the benefits and risks very clearly.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Matthew worked hard to help me understand the options available and was helpful as I struggled with my limited IT skills.
Review
by a verified client in North Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to invest some money as it was not working for me where it was, so I thought it was a good idea to get some return on the money invested.
How has Matthew Rose helped you?
Matthew helped me by explaining the possible returns on the investments I've opted for, but he explained the risks on my investments. He he explained the risks with taking higher returns for the greater risks. He explained the options that were available to me for future investments etc.
Have you seen the outcome you were hoping for?
The investments so far I have not seen as it is to early to comment on this.
What could they have done better?
For me I thought Matthew was very good at advising me on what investments were available to me and explained in detail what was what. The initial consultation was very relaxed and time was not an issue so I could make informed decisions.
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanted an investment solution that would allow me to beat the interest rates available in cash savings accounts.
How has Matthew Rose helped you?
Helped me pick a solution that was suited to my needs and risk tolerance. Very easy process with very reasonable fees.
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Myself and my wife were first time home buyers and both have very demanding work commitments which made it difficult to shop around for mortgages.
How has Matthew Rose helped you?
Matthew guided is through the process, completed all the relevant research and offered genuine advice. He made the process easier and was always available to answer any further questions we had regarding our application
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in Derbyshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed help negotiating the mortgage market for a joint purchase
How has Matthew Rose helped you?
Researched and recommended suitable products.Negotiated with the mortgage provider.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I can't think of anything
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage of 2x properties
How has Matthew Rose helped you?
Matthew Rose made the process very easy and understandable. Searching through, finding and filtering the best product options available to me. And with good communications of the process throughout.
Have you seen the outcome you were hoping for?
Yes, through Matthew’s involvement I am happy with the outcomes.
What could they have done better?
No need for anything doing better, if Matthew Rose could check in with me, offering his services when the time is approaching for further remortgage that would be great.
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed mortgage advice to buy my first property.
How has Matthew Rose helped you?
Found the right mortgage for my circumstances
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had some money saved, it was suggested to me to invest. Buying a house
How has Matthew Rose helped you?
Helped me understand and start investing. Helped us buy our first house.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in Cheshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanted life insurance but wasn’t sure what I needed.
How has Matthew Rose helped you?
He broke each bit down into bite size pieces and explained it all properly so I could fully understand exactly the different types of policies and insurance that were available.
Have you seen the outcome you were hoping for?
Yes I know have a personalised protection policy that suits me and my family.
What could they have done better?
Nothing. He really did make everything easy to understand.
Review
by a verified client in Surrey
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transferring an employer DC pension.
How has Matthew Rose helped you?
Advised suitable alternatives.
Have you seen the outcome you were hoping for?
Yes, my pension pot is now in a more cost effective and well managed fund.
What could they have done better?
Nothing. Matthew has provided a comprehensive service from start to finish explaining all elements of the process in jargon free language allowing me to make informed decisions.
Review
by a verified client in Northumberland
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed a new financial advisor as my previous one had been poor with their communication. I was recommended Matthew by a friend/family member.
How has Matthew Rose helped you?
This is an ongoing long term relationship so lets wait and see! However, in the short term he has restructured my mortgage, got my planning in a better format and given me far better planning advice.
Have you seen the outcome you were hoping for?
At present it looks positive as the communication is far better and the whole process is far better structured for me and my family.
What could they have done better?
If he had a magic wand that would be great! However, Matthew is aware of our financial circumstances and works with the flexibility to react to how interchangeable they are each year.
Review
by a verified client in Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed Mortgage
How has Matthew Rose helped you?
Matthew helped with the whole mortgage process and then helped making sure I was fully protected incase of any accidents
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing really
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to begin investing money and to protect my income should I become unable to work.
How has Matthew Rose helped you?
Matthew recommended an ISA for me and explained the benefits and drawbacks of this. He also recommended an Income Protection policy to protect my income
Have you seen the outcome you were hoping for?
Yes the outcomes have been positive and I am happy with the service I received. As a result of the advice taken, I feel I am in a much stronger financial position.
Review
by a verified client in West Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I'm a property investor
How has Matthew Rose helped you?
Yes very well
Have you seen the outcome you were hoping for?
Everyday it's getting better
What could they have done better?
I don't think he could do anymore
Review
by a verified client in South Yorkshire
5 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Matthew Rose helped you?
Sourcing and obtaining a remortgage that was beyond the standard tick boxes and go scenario.
Have you seen the outcome you were hoping for?
Yes.
Review
by a verified client in Somerset
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Required a mortgage for our home, but with unusual personal circumstances and time pressure.
How has Matthew Rose helped you?
He went above and beyond! One lender receded on their original offer and Matthew found alternative, even within the tight timescale. Incredibly professional throughout.
Have you seen the outcome you were hoping for?
Yes, better than we expected.
Review
by a verified client in South Yorkshire
6 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am buying a house.
How has Matthew Rose helped you?
Matthew has acted as our mortgage broker and insurance and protection advisor.
Have you seen the outcome you were hoping for?
We have successfully applied for a mortgage and are in the process of finalising insurance protection.
What could they have done better?
Matthew’s service has been comprehensiveand faultless in terms of explaining the finer details of the services and products, tailoring these to our circumstances and lifestyle and also being available for queries.
Review
by a verified client in South Yorkshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Friends recommended a financial advisor.
How has Matthew Rose helped you?
He provided a detailed overview of the insurances available. He also answered all questions and queries regarding the policy selected.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
It could of been clearer with regards to commission and if the policy might alter over time.
Review
by a verified client in Northumberland
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking for a new advisor and was recommended Matthew. I met him and realised why he was recommended.
How has Matthew Rose helped you?
He has helped us source and locate a new mortgage suitable to our current requirements and we are continuing this work to look at potential changes to our investments and savings.
Have you seen the outcome you were hoping for?
At present we are very happy.
What could they have done better?
I think its too early to review this, but i'm sure over time and my next review I will be able to comment further.
Review
by a verified client in West Yorkshire
7 years ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
I wanted to start saving into a Stocks and Shares ISA.
How has Matthew Rose helped you?
Matthew helped me realise my objectives, and recommended and setup an ISA that was suitable to meet these. He explained risk vs reward in a way that was easy for me to understand.
Have you seen the outcome you were hoping for?
The whole process was quick and easy. I felt comfortable following the advice as it was well explained and very thorough. I feel confident that i'm invested in funds that are suitable to the level of risk I find acceptable.
Review
by a verified client in West Yorkshire
7 years ago
Overall
Service
Value
Advice
What were the circumstances that caused you to initially look for an adviser?
Wanted a pension review and also to see if my ISA was in the best place.
How has Matthew Rose helped you?
He showed me my pension was performing really well but there was something more suitable for my ISA.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Matthew was excellent. He explained everything in an easy to understand manner. He has the ability to help you make sense of pensions too.
Review
by a verified client in South Yorkshire
7 years ago
Overall
Service
Advice
Value
What were the circumstances that caused you to initially look for an adviser?
With a myriad of mortgage options on the market, finding the best mortgage was a nightmare.
How has Matthew Rose helped you?
Matthew sorted through the best mortgages for us, looking at different fixed terms and mortgage lengths and gave us several options and a breakdown of the pros and cons of each. He also gave us sound advice on life insurance policies.
Have you seen the outcome you were hoping for?
We have now secured our mortgage and will be moving in to our new home later this month.
What could they have done better?
I can't think of anything else he could have done. He stayed in contact with us throughout the process and was always available when we had any queries.
Review
by a verified client in Yorkshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We needed to arrange a new mortgage to cover the purchase of a new house.
How has Matthew Rose helped you?
Matthew took the time to come and meet us at our home to talk through all of our requirements. In addition he offered a number of options and advice on mortgages via email before it was possible to meet in person and this really helped us to get the process moving. Matthew ensured that we understood the process and the finances associated with our mortgage in a way that was easy to digest and with good humour.
Have you seen the outcome you were hoping for?
Indeed we have - most pleased.
What could they have done better?
Nothing to suggest.
Review
by a verified client in Yorkshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Buying a new home.
How has Matthew Rose helped you?
He looked at our current financial position, looked at and facilitated the right mortgage for us, taking into account our future financial plans.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I'm not sure Matthew could have done anything better. He was flexible, in terms of being available to meet with us, patient when explaining our different options, and thorough in checking our understanding of our options.
Review
by a verified client in West Yorkshire
7 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our fixed term on our curt mortgage was due to end and we wanted a new mortgage with a good fixed term and low interest rate.
How has Matthew Rose helped you?
He did thorough research on our behalf and advised us on the best length of term and best interest rates. He also made sure we were able to afford the repayments using an affordability calculator. He came to our home at a time which was most convenient for us and ensured he had all the documents needed for identification and money laundering purposes.
Have you seen the outcome you were hoping for?
We are very pleased with the outcome. We also wanted to release some equity from the property and even with this our premium has only increase slightly. The interest rate is lower than we expected with a well known building society.
What could they have done better?
I don't think he could have anything better. He was very professional and thorough and kept us updated with expected completion date
Review
by a verified client in East Riding
8 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had a pension which I needed to access the funds of without incurring more tax than I needed to and to also have some funds remaining for my future retirement.
How has Matthew Rose helped you?
Matthew guided me through the options and explained the pros and cons of each whilst listening to my requirements.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. Matthew has been available for me to contact at any time and has kept me updated throughout