Kay Mechial

What were the circumstances that caused you to initially look for an adviser?

Stopping work and turning to pension for income

How has Kay Mechial helped you?

Advised on how to invest, to suit my needs

Have you seen the outcome you were hoping for?

Yes - good growth in funds

What were the circumstances that caused you to initially look for an adviser?

I was looking for advise regarding a pension that had been left to me by my late father

How has Kay Mechial helped you?

He gave me sound advise, talked me through my possible options and guided me through the whole process.

Have you seen the outcome you were hoping for?

No I am waiting for the new pension provider to finalise everything.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Required help in consolidating my investments in one place and and understanding the possible affect of inheritance tax.

How has Kay Mechial helped you?

By personally vising to discuss his involvement in the way forward.

Have you seen the outcome you were hoping for?

Yes, very leased with the outcome.

What could they have done better?

At this moment in time nothing.

What were the circumstances that caused you to initially look for an adviser?

Getting divorced - pension sharing

How has Kay Mechial helped you?

He gave me so much valuable advice and support. He provided the information necessary for me to confidently move forward with my financial situation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kept me up to date with what's is happening with my investment and on what we should do next

What were the circumstances that caused you to initially look for an adviser?

Our investments were untidy.

How has Kay Mechial helped you?

Gave suitable financial advice, which he has now implemented.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Always available for advice

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Satisfactory annual review. Although we didn't make any changes to the pension investments, Kay carefully checked my current circumstances and did provide an investment option, albeit one I didn't choose.

What were the circumstances that caused you to initially look for an adviser?

Needed advice on best pension option

How has Kay Mechial helped you?

Kept me updated, and informed regularly, and answered any questions I’ve had very clearly

Have you seen the outcome you were hoping for?

Proceeding with initial stages

What could they have done better?

At present, I’m very satisfied with the advice and communication I have received

What were the circumstances that caused you to initially look for an adviser?

Being told by other pension advisor that I would be unable to transfer an old pension into a more versatile platform.

How has Kay Mechial helped you?

Kay was able to conclude a pension issue that other so called 'advisors' couldn't. He did exactly what he promised to do, without excuses or the raising of problems. He recommended us to Quilter who have also proved extremely reliable.

Have you seen the outcome you were hoping for?

Absolutely!!!

What could they have done better?

Nothing....

What were the circumstances that caused you to initially look for an adviser?

I was looking for someone who could advise me on my pension and general financial advise. Someone who I could instantly trust, understand easily and generally get along with. Someone who was authentic.

How has Kay Mechial helped you?

As a consequence of Kay's advice, I will ultimately be debt free and my pension is now in a good position.

Have you seen the outcome you were hoping for?

Yes, Kay's professional advice and prompt actions have made the process of dealing with my current pension to a drawdown pension fund very smooth indeed.

What could they have done better?

Nothing really. Kay and his team have been super efficient in supplying all the information I've needed.

Please provide a brief comment about your experience with Kay

Kay has provided me with a sound a prudent advice on my pension financial needs. I reached out to Kay after some great recommendation from a close friend and work colleague.

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

My circumstances changed recently and I contacted Kay for advice - Kay and colleagues at Black Lion Wealth were incredibly supportive and helpful in understanding my needs and advising what changes could be made to the financial products I have. The advice was clear and transparent and I feel customer needs are at the heart of what they do.

What were the circumstances that caused you to initially look for an adviser?

Required a review of my current policies.

How has Kay Mechial helped you?

Kay reviewed the existing plans and advised on consolidating them into a more cost effective solution.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Required tax-free cash from my plans but these contained guaranteed annuity rates and had to consult with an adviser.

How has Kay Mechial helped you?

By providing me with the relevant advice on how to access funds from my pension all the while explaining to me the concept of pensions and how these can help me in the future

Have you seen the outcome you were hoping for?

Absolutely, monies paid efficiently and now invested in a plan that meets my needs for future growth

What could they have done better?

Not a lot really

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Regular contact and also advice when situations change

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Advice on switching pension plans

What were the circumstances that caused you to initially look for an adviser?

I have a 2 deferred pensions & needed advice

How has Kay Mechial helped you?

Straightforward & helpful conversation which helped my decision making

Have you seen the outcome you were hoping for?

Yes , certainly

What could they have done better?

Nil

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kay has managed to keep the ‘balance’ on the recent turbulence, he truly cares, he does what he’s says and most importantly tells me what he can’t do. Strength in his role as a financial adviser but truly a great Individual too. I’d look no further for another adviser.

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kay has been pro-active in discussing all elements of his advice and I very much appreciate his presence.

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kay has been very helpful in advising me about my pensions and investments. He is very professional and has kept me up to date. I believe he has gone above and beyond to help me. I highly recommend Kay to anyone seeking professional advice.

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kay is always a phone call away when any advice or guidance is needed on the pension and investment schemes we had already established or indeed advice on other financial matters that need a professional opinion before we engage.

What were the circumstances that caused you to initially look for an adviser?

Consolidation of Pensions

How has Kay Mechial helped you?

Been great

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Always on hand for advice

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Also directed me to reliable will writing company

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

my pensions have been consolidated and Kay had given me sound investment advise

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

He has helped decide whats best to do with my money for the next year

What were the circumstances that caused you to initially look for an adviser?

I needed to put two of my pensions into one and take out the 25% Tax Free sum

How has Kay Mechial helped you?

He arranged the merging of the Two pensions and the drawdown money,

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure if they could

Please provide a brief comment about your experience with Kay

Never got back to me. Very poor.

What were the circumstances that caused you to initially look for an adviser?

Recommended

How has Kay Mechial helped you?

Very much

Have you seen the outcome you were hoping for?

In process of happening

What could they have done better?

Nothing that I'm aware of

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

I had several meetings with Kay and the assets were transferred. Mostly it is simply a matter of monitoring, moving money under an ISA umbrella. There was an issue related to a pension for contracting out of SERPS that was caused by the provider not giving Kay's company the correct information but that has been resolved now. SInce then, Kay has offered me advice on declaring some tax on a bond that was helpful.

Please provide a brief comment about your experience with Kay

My experience with Kay has been very good. He has discussed in detail my Pension requirements and explained the options available to me with regards to my under performing DCS pension. He has answered all my questions and I'm happy to take on Kay as my financial advisor.

Please provide a brief comment about your experience with Kay

Kay was very helpful with my questions and honest i couldn't ask for more

What were the circumstances that caused you to initially look for an adviser?

To sort out my private pensions and bring them under one pot.

How has Kay Mechial helped you?

Kay has been very polite and professionl keeping me fully updated with progress.

Have you seen the outcome you were hoping for?

Yes things are progressing well.

What were the circumstances that caused you to initially look for an adviser?

I am woefully unprepared for retirement - on all fronts but particularly in the financial sense and now having reached my early 50s, that became something i could no longer ignore.

How has Kay Mechial helped you?

As above, Kay has taken the time to understand my current situation and limitations, and what i might like the future to look like - he has then made a pln based on those things.

Have you seen the outcome you were hoping for?

Its hard to say at this stage as I am very early in my relationship with Kay / Black Lion but all the indicators are positive - he has taken time to get to know me and understand my current situation and what i might be looking for in the future. I feel like i have a decent plan for the first time in my life but only time will tell whether that is the right one.

What could they have done better?

Nothing that I can think of at this stage but, again, we are still early on in the relationship.

Please provide a brief comment about your experience with Kay

Kay was flexible with appointment times, contacted me when he said he would and gave me advice which I could trust. Would recommend to others

Please provide a brief comment about your experience with Kay

I had a preliminary meeting with Kay, where we came to the conclusion that I did not need his services at the moment. I appreciated having him spend the time to consider my situation and offer some advice, and it means I am more likely to go back to him if my situation changes. It was a no pressure meeting and I think we all appreciate them!

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed to get a few pension pots collated and reinvested

How has Kay Mechial helped you?

Has clearly explained the process and the thinking behind his decisions

Have you seen the outcome you were hoping for?

So far, so good

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

getting to that time in my life when i felt it was important to insure everything was in place for what may ever happen in my life.

How has Kay Mechial helped you?

Clear help and advise regarding my 6 pensions something i did not understand, i have learnt its easier and safer to take expert advice. The promptness over the last few weeks has been constant and I have been fully updated along the way, I even received a call a few days ago which I didn't expect as I knew Kay was actually on holiday. Due to my health conditions I find things very difficult to understand but the help and assistance from both Kay Mechial and Nikkie Preston has taken away all the stress, I will be recommending to anyone whoever needs such assistance.

Have you seen the outcome you were hoping for?

the process so far has been very in depth and currently more than happy with the progress.

What could they have done better?

at the moment i honestly cant think of anything as the process has been very detailed and efficient.

Please provide a brief comment about your experience with Kay

A telephone conversation was arranged with Kay who called punctually to discuss some financial issues previously set out. Kay was very polite and helpful enabling me to more easily consider possible actions.

Please provide a brief comment about your experience with Kay

I found Kay extremely straight talking and straight to the point. He listened intently to what I had to say and then gave me his advice, which I found most enlightening. I can only say top marks! Thank you Kay.

Please provide a brief comment about your experience with Kay

VERY GOOD AT MAKING CONTACT AND FOLLOWING UP -M VERY HUMAN !

Please provide a brief comment about your experience with Kay

From the moment I spoke to Kay I could he knows what he’s talking about. He gave me all the information I need. I would highly recommend him.

What were the circumstances that caused you to initially look for an adviser?

Advice from my accountant

How has Kay Mechial helped you?

Very helpful, patient and knowledgeable

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Happy with the service completely

Please provide a brief comment about your experience with Kay

Initial chat was very informative, answered questions clearly and helped to guide me to right time to seek financial advice for my situation. Many thanks!

What were the circumstances that caused you to initially look for an adviser?

I was fast coming to retirement age and wanted to consolidate all the pensions that I accrued through the years and Kay managed the paperwork and put a plan together to give me the confidence to put some plans together for a future life after working for a long time.

How has Kay Mechial helped you?

Making a future possible with a comprehensive plan which put me at the centre of making my money work

Have you seen the outcome you were hoping for?

Yes, an income each month and not having to worry about the paperwork

What could they have done better?

So far so good and very confident

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice in general but specifically around consolidation of pensions and choosing the right scheme.

How has Kay Mechial helped you?

Kay give me excellent advice about my options that I'd never have found without his help. His focus was always on what was right for my circumstances regardless if that was awkward to implement.

Have you seen the outcome you were hoping for?

I now have consolidated pensions that suit my current and future requirements with great flexibility, plus ways to use the power of pension planning for maximum tax benefit. Very happy.

What were the circumstances that caused you to initially look for an adviser?

Needed to consolidate my pensions from my previous workplace Pensions.

How has Kay Mechial helped you?

Kay has gone through a thorough analysis of my finances, and albeit this has taken a long time, I have decided to move forward given how much clarity I have now got on my finances

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing ! I highly recommend Kay, he has stuck to his word throughout the process, and has Kept me informed and Nikkie his assistant has been fantastic.

What were the circumstances that caused you to initially look for an adviser?

Upcoming retirementi

How has Kay Mechial helped you?

Pension advice

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Kay

No call back received very disappointed

What were the circumstances that caused you to initially look for an adviser?

After recovering from a sizeable change in personal circumstances in 2021, I wanted to speak to someone about getting my affairs in order financially to try and make my money work harder for me rather than simply sitting in a current account.

How has Kay Mechial helped you?

In the 8 weeks or so that I've been working with Kay, the information he has provided me with as well as the presentation of options available to me has been instrumental in allowing me to make informed decisions about my current and future finances. Kay has always acted in an advisory capacity, and I have never felt pressured in any way to make a decision that I am not entirely comfortable with. Kay and I were able to build a rapport quickly and easily, and his communication style and approach to a regular meeting cadence has made him very easy to work with.

Have you seen the outcome you were hoping for?

In the short-term, yes. Kay has helped me to secure Income Protection to give me peace of mind should anything occur knowing that I can still take care of my financial responsibilities. Medium- to long-term, Kay and I are planning to continue working together from a financial planning perspective.

What could they have done better?

Not Applicable.

Please provide a brief comment about your experience with Kay

Kay was very responsive, and spent time to understand my wishes. He answered all my questions and explained the process and fees clearly.

What were the circumstances that caused you to initially look for an adviser?

I started freelancing recently and was seeking a range of insurance and protection products.

How has Kay Mechial helped you?

Kay was able to quickly identify suitable insurance and protection products, and was able to liaise with suppliers on my behalf. My experience is that he was very diligent and efficient, and from start to finish it was around 2 weeks to procure the products I wanted.

Have you seen the outcome you were hoping for?

Based on previous experiences with other advisers, I was not positive about the outcome, however, Kay was able to identify and successfully a plan that served my needs and was well within budget. The outcome exceeded my expectations.

What could they have done better?

I cannot fault the service provided. As I mentioned before, the service exceeded expectations.

What were the circumstances that caused you to initially look for an adviser?

To consolidate my old work pensions and make some capital work for me

How has Kay Mechial helped you?

He did all the work in consolidating my pensions and advised what scheme to put them in

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Na

What were the circumstances that caused you to initially look for an adviser?

Various pensions from past employment and unsure about pooling them or leaving as individual pensions. Lump sum to provide additional investment for pension.

How has Kay Mechial helped you?

Investigated best solution for existing plans and also advised regarding investment for long term plan

Have you seen the outcome you were hoping for?

Hopefully, but not pension age just yet

What were the circumstances that caused you to initially look for an adviser?

As a limited company I needed to set up a pension + understand how to best make my money work harder/smarter in the long term.

How has Kay Mechial helped you?

Kay provided super clear and thorough advice, especially for a financial novice such as myself. He took the time to answer any of my questions around process, fees & documentation in a calm and personable manner that helped give confidence in his plans.

Have you seen the outcome you were hoping for?

Unable to say at the moment as I’ve only just started to execute his plan.

What were the circumstances that caused you to initially look for an adviser?

I had various different pensions schemes and other investments and I wanted to consolidate them within a framework of an overall retirement plan.

How has Kay Mechial helped you?

Kay collected a lot of data and then we had a number of meetings in which he got a good understanding of my position and came up with a plan for both my investments and my pensions,

Have you seen the outcome you were hoping for?

The transfer to the new scheme is still a work in progress. The proof of the pudding is how well my investments do compared to similar schemes and in the light of the financial markets. However, it seems to be going well so far.

What could they have done better?

Mostly it was fine. There were a number of moments of confusion, mostly as a result of my misunderstanding some of the documentation. In a way, it was a consequence of having so many simultaneous actions and getting confused between them from time to time. But Kay seemed to understand the problem each time and helped me figure out I had gone wrong.

What were the circumstances that caused you to initially look for an adviser?

My pension provider insisted I take financial advice

How has Kay Mechial helped you?

Kay has been up front straight to the point Good thing about Kay you can have a debate with him, and still come out laughing and respect for each other

Have you seen the outcome you were hoping for?

The outcome is on going but very close to completion

What could they have done better?

Nothing everything has been done very well

What were the circumstances that caused you to initially look for an adviser?

Wanted to know how best to invest our savings

How has Kay Mechial helped you?

Kay has been a great help, giving us great advice and guidance on how to manage our savings and pensions

Have you seen the outcome you were hoping for?

Yes. Kay is extremely knowledgeable and has great personal skills. We're delighted with the outcome

What were the circumstances that caused you to initially look for an adviser?

Being utterly financially illiterate, I needed advice on what to do with my pension on retirement.

How has Kay Mechial helped you?

Kay was attentive and personable. We had extensive discussions by phone and video where he was perceptive and knowledageable in understanding my financial requirements and aspirations. He also offered some wise comments about Arsenal and their chances in the league.

Have you seen the outcome you were hoping for?

He's only just started amalgamating and organising my pensions, so the outcome remains to be seen. He wasn't cheap, though I was given confidence by his knowlege and enthusiasm. But as these unhinged Tories laughingly drive the economy off a frickkin' cliff, I can understand the magnitude of the issues he's been forced to deal with. Fingers crossed!

What could they have done better?

Charged less? Although if his plans unfold as predicted, that expense will be forgotten.

What were the circumstances that caused you to initially look for an adviser?

I was looking for guidance on the best plan for my finances when it came to savings, property and investment.

How has Kay Mechial helped you?

Kay gave me unbiased help and support to guide me to what the best plan of action for my specific circumstances were. Some of his advice saved me incurring costs with him! He was extremely helpful, understanding and authentic.

Have you seen the outcome you were hoping for?

Yes I have managed to gain clarity on my long and short term goals and have managed to set up savings pots and long term investments that suit my criteria perfectly. I wouldn’t have had the confidence without him.

What could they have done better?

Nothing from my perspective

What were the circumstances that caused you to initially look for an adviser?

I had multiple pensions pots, one accrued over a significant period of time, however this was not being actively managed and I sought advice on how to make the most of the situation.

How has Kay Mechial helped you?

Kay helped by reviewing my circumstances and plans for the future. With this context, he presented an offering consistent with my risk appetite, consolidating the pensions onto a single provider and platform, with the option of amending it according to ongoing changes in the market. Prior to this, I was essentially leaving it to the whims of the market, I was not contributing to the growth of one of the existing pensions and did not have a detailed understanding of how the money was invested.

Have you seen the outcome you were hoping for?

Thus far, Kay has been extremely helpful in explaining how I can improve my retirement options in clear terms. It is too early to comment on how well the investments are performing.

What could they have done better?

I received a great service - very transparent, informative and responding on time to any queries I had.

What were the circumstances that caused you to initially look for an adviser?

To prepare for retirement in approx 8 years time

How has Kay Mechial helped you?

Kay has helped me look at the options for the various pensions I have and has helped me plan for the future. He has also given me a better understanding of my risk profile and the value of my current pensions

Have you seen the outcome you were hoping for?

I now have a detailed plan for the future, so yes.

What could they have done better?

I know it's a difficult ask with an issue so technical but sometimes I would have preferred a litle more plain language but, I recognise this isn't always possible with things like pensions.

Please provide a brief comment about your experience with Kay

I contacted Kay to explore financial advice on my pension and savings. Found him very professional and methodical in his approach, a pleasure to deal with.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a life insurance. When I spoke with Kay, he was very helpful and clear in explaining the different options available. Kay and his team were extremely helpful in preparing the application form. I strongly recommend to use Kays services for anyone looking for any of the financial products they offer

How has Kay Mechial helped you?

After insurance company got my medical report, it was more than 1 year old. They said they would like to see my recent medical report. If the report cannot be submitted within 90 days, we will have to submit a new application. Due to some urgent issues I had to travel abroad and could not come back to get my medical test done. Kay has been very understanding and patient for me to come back to UK and get the test done. After the new report, insurance company offered me the life insurance. What has been remarkable about Kay is that most of the people will not follow up with clients after 90 days and start a new application as it is a time consuming process but Kay has been in touch with me consistently throughout the whole process. Thank you Kay for your patience and help..

Have you seen the outcome you were hoping for?

Yes

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Kay has offered extremely useful advice and actioned strategies that best benefit myself and my company. Kay looks at both short and long term goals and ties in personal and business interests to offer the best solutions.

What were the circumstances that caused you to initially look for an adviser?

My sister sadly passed and made me the executor of her will to manage her estate for her daughter.

How has Kay Mechial helped you?

Extremely helpful with not just the financial advise but also providing that mental and moral support at challenging time.

Have you seen the outcome you were hoping for?

A model result of the investment has been shared

What could they have done better?

Nothing more.

Please provide a brief comment about your experience with Kay

Spontaneous response to my issue, very calm in dealing with my own rather poor computer and modern technology,but, most of all his understanding of the help I needed and, thank he could help with. No pressure, ready to help when the matters I need help with arise in a few months time.

Please provide a brief comment about your experience with Kay

Kay is polite and takes an encompassing approach to wealth management. He is very keen and proactive, I would happily work with him again with any future changes in circumstances.

What were the circumstances that caused you to initially look for an adviser?

I had an option to consolidate my pensions into my current work place one, I needed independent advice whether that was right for me.

How has Kay Mechial helped you?

He looked into all options and gave me the tools to make the right decision.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Please provide a brief comment about your experience with Kay

Kay encouraged us to describe our situation and then guided us through options and possibilities. We were then able to confidently make informed decisions. make decisions about the future and described the steps towards reaching those goals. Thank you.

Please provide a brief comment about your experience with Kay

I spoke with Kay for some advice about my pension situation, it was very informative and to the point, highly recommended.

What were the circumstances that caused you to initially look for an adviser?

I am nearing retirement age and want to retire from my existing job at 60. I wanted to know if this was possible.

How has Kay Mechial helped you?

Kay has given me details of what my income would be at 60 . He was able to answer my questions about my financial position should I take my pensions at 60 vs leaving them until state retirement age. He is very amenable and knowledgeable.

Have you seen the outcome you were hoping for?

Yes, Kay was able to put my mind at rest that I will be comfortable in retirement and I can retire from my existing job at 60 if I choose to do so.

What could they have done better?

Kay and his company were easily contactable and the whole process was quick and easy. I have no complaints

Please provide a brief comment about your experience with Kay

Open, informative, no pressure is how I would describe my experience with Kay

What were the circumstances that caused you to initially look for an adviser?

I have a number of company pension plans from previous employers, I really did need some advice on what to do with them.

How has Kay Mechial helped you?

Kay was able to advise in a very succinct manner, what was the best plan forward for my historical company pension plans, he was very open and honest, which was of course, very much appreciated.

Have you seen the outcome you were hoping for?

Definitely, I feel very comfortable and reassured in the direction I am now heading. I would not hesitate in recommended Kay, he was courteous and his expertise in all matters financial, was second to none. Thanks Kay!

Please provide a brief comment about your experience with Kay

Very insightful advice

This review is a follow-up review from a client who left a review previously.

How has Kay Mechial helped you since your last review?

Always kept in contact

What were the circumstances that caused you to initially look for an adviser?

Insurance required for the directors

How has Kay Mechial helped you?

Listened

Have you seen the outcome you were hoping for?

Quick response and excellent pricing

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Looking for better life cover and income protection.

How has Kay Mechial helped you?

Kay has helped my wife and me to find suitable life cover and income protection policy.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Very little. I am happy to have found and instructed Kay and would not hesitate to reach out to him again in the future.

What were the circumstances that caused you to initially look for an adviser?

Finical planning, Kay was highly recommended to me

How has Kay Mechial helped you?

Kay has helped plan my family’s future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He offered a fantastic service

What were the circumstances that caused you to initially look for an adviser?

Need to look at pension planning.

How has Kay Mechial helped you?

Sound advice, clearly explained, promptly executed, whilst keeping me informed of progress at all times.

Have you seen the outcome you were hoping for?

Yes.

Please provide a brief comment about your experience with Kay

Straight-talking, sensible advice. Didn't try to upsell or push anything.

What were the circumstances that caused you to initially look for an adviser?

I have just retired, and needed to consider the best plan for my pension pot.

How has Kay Mechial helped you?

He identified a suitable investment fund with lower charges than the alternative that I had been considering.

Have you seen the outcome you were hoping for?

So far ok, although of course it's the long term performance that is critical, and it's too early to assess.

What could they have done better?

My plans were specific and did not align with the tool used to generate the Financial Planning Report. The report did provide sufficient information for me to proceed.

What were the circumstances that caused you to initially look for an adviser?

Needed to seek advice on investment for funds within a dependant Trust Account

How has Kay Mechial helped you?

Kay helped in accessing our needs, explaining the process and issues and then seeking best investment for the funds

Have you seen the outcome you were hoping for?

Early days as only just set up, but evidence that past investments were good

What could they have done better?

I can't think of anything at this stage.

Please provide a brief comment about your experience with Kay

Even though it became clear very early in our conversation that I would not need to use Kay's services as a paying client, the advice that he gave was extremely helpful and informative.

Please provide a brief comment about your experience with Kay

Kay was friendly and informative during our brief call - he seemed entirely on top of his brief, and was bale to provide me with some concrete assistance.

Please provide a brief comment about your experience with Kay

Very approachable and clear

What were the circumstances that caused you to initially look for an adviser?

For pension advise.

How has Kay Mechial helped you?

Kay gave me impartial and sensible advise.

Have you seen the outcome you were hoping for?

Yes, so far everything is good and understandable.

What could they have done better?

I can't think anything - he communicated everything all the time.

What were the circumstances that caused you to initially look for an adviser?

As a new business owner, with a good business turnover, I was looking for support and advice regarding long term management of my earnings.

How has Kay Mechial helped you?

We discussed a number of things, including different ways to invest my money and the right time to start paying into a pension. Kay was very helpful in outlining all of my options; he recognised that there were a number of factors that meant that my requirements were likely to change over time and was very clear and friendly throughout our consultations.

Have you seen the outcome you were hoping for?

Yes - I will continue to consult with Kay over the future months as my business changes. He's given me a clear overview on what I need to do movving forward to make the most of my money!

What could they have done better?

Kay was super helpful so not much to improve upon. A couple of times he used terms that I was unfamiliar with, but he was very quick to 'dumb down' his questions to accommodate my lack of knowledge!