Reviewed for
Insurance and Protection ( 1 )
Pensions ( 54 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 51 )
Investments and Savings ( 65 )
Pension Transfers - Non Specialist ( 10 )
Inheritance Planning ( 27 )
Long Term Care ( 7 )
Pension Transfers - Specialist ( 8 )
Financial Planning ( 47 )
Financial Mentoring ( 8 )
Financial Coaching ( 4 )
Reviewers' assets
£500k+ ( 14 )
£200k - £500k ( 30 )
£100k - £200k ( 8 )
£50k - 100k ( 1 )
Review
by a verified client in Lincolnshire
4 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Planning for retirement
How has Gavin Smart helped you?
Gavin has been very helpful and knowledgeable in his advice regarding investment and pension planning.
Have you seen the outcome you were hoping for?
Yes. Following the downturn in 2020/21 the investments have bounced back and have reached their expected returns.
Review
by a verified client in Lincolnshire
10 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice how best to plan retirement.
How has Gavin Smart helped you?
Gavin advised on risk management for investments to a level that I was comfortable with.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Cannot think of any other advice that Gavin could have given.
Gavin:
Dear Roy, Thank you for taking the time to leave such a thoughtful review. I’m delighted to hear that the advice provided has helped you feel confident and comfortable with your investment risk management as you plan for retirement. Understanding your comfort level with risk is a key part of building a financial plan that feels right for you, so I’m pleased we were able to strike that balance. It’s also reassuring to know that you’ve seen the outcomes you were hoping for. If there’s ever anything further you’d like to explore or discuss as you continue your retirement planning journey, please don’t hesitate to get in touch. It’s always a pleasure working with you. Best regards, GavinReview
by a verified client in Lincolnshire
17 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
When I realised that retirement was not too far away.
How has Gavin Smart helped you?
Gavin has guided me through the pension process and achieved a good outcome for me.
Have you seen the outcome you were hoping for?
Most definitely.
What could they have done better?
Nothing really.
Gavin:
Here’s a draft response for the review from David: Thank you, David, for taking the time to share your experience. It’s wonderful to hear that I was able to support you as you prepared for retirement and help guide you through the pension process. Knowing that you’ve achieved a good outcome and are on track for the retirement you hoped for is very rewarding. Your feedback is invaluable and highlights the importance of personalised financial advice during significant life transitions. It’s a privilege to assist with such an important part of your financial journey, and I look forward to continuing to work with you to ensure your plans remain on course. If there’s anything further you’d like to explore or review, please don’t hesitate to reach out. Warm Regards GavinReview
by a verified client in Lincolnshire
20 days ago
Overall
Advice
Value
Service
What were the circumstances that caused you to initially look for an adviser?
His firm where the pension advisers to my employers & employees when I was working. I stayed with them in retirement.
How has Gavin Smart helped you?
He’s helped by steering me through the transition from working into retirement. Plus his advice on how to get the most from my pensions.
Have you seen the outcome you were hoping for?
Yes I have.
What could they have done better?
N/A
Gavin:
Dear Paul, Thank you for taking the time to leave such a positive review. It’s wonderful to hear that my advice has been helpful in guiding you through the transition into retirement and ensuring you’re making the most of your pensions. Supporting clients through such a significant life stage is a key part of what I do, and it’s always rewarding to know the advice has delivered the outcome you were hoping for. Your trust in staying with us from your working years into retirement means a great deal. Maintaining those long-term relationships is at the heart of our approach, and I’m pleased I could provide continuity and support as your needs evolved. If there’s ever anything further I can assist with, please don’t hesitate to get in touch. Warm regards, GavinReview
by a verified client in Suffolk
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Husband's illness which caused a change in financial situation.
How has Gavin Smart helped you?
He has helped us to keep up to date with legislation and opportunities regarding financial and pension arrangements.
Have you seen the outcome you were hoping for?
Yes
Gavin:
Thank you, Jacqueline, for taking the time to leave such a thoughtful review. I am sorry to hear about the circumstances that led you to seek advice, but I’m glad I could assist during such a challenging time. It’s rewarding to know that my guidance on financial and pension arrangements, as well as keeping you informed about changing legislation and opportunities, has been helpful. It’s always my goal to provide clarity and reassurance, especially when navigating significant life changes. I’m pleased to hear that you’ve achieved the outcomes you were hoping for, and I remain committed to supporting you in managing your financial future. If there’s ever anything more I can do to assist, please don’t hesitate to let me know. Warm regards, GavinReview
by a verified client in Suffolk
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The need for help after ill health necessitated early retirement.
How has Gavin Smart helped you?
Sound financial advice over several years, increasing the value of our estate and giving helpful advice regarding inheritance.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Some aspects of communication could have been improved.
Gavin:
Dear Tony, Thank you for taking the time to leave a review and share your feedback. I’m pleased to hear that the financial advice provided has helped to increase the value of your estate and offered clarity regarding inheritance matters. It’s always rewarding to know that the guidance over the years has contributed positively to your financial goals, especially during a challenging period like early retirement. I appreciate your honest comments about communication and will reflect on ways to ensure our exchanges are as clear and efficient as possible in the future. Feedback like yours helps me refine the support I provide to clients. Thank you for entrusting me with your financial planning needs. If you have any further questions or areas where I can assist, please don’t hesitate to get in touch. I look forward to continuing to work with you and helping you achieve peace of mind for the future. Kind regards, GavinReview
by a verified client in North Yorkshire
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My knowledge of financial matters is very limited
How has Gavin Smart helped you?
He has explained issues simply and clearly
Have you seen the outcome you were hoping for?
Yes, I think so
What could they have done better?
Nothing I can think of at this moment
Gavin:
Dear Harold, Thank you for taking the time to share your feedback. It’s wonderful to hear that you’ve found our discussions clear and straightforward. Helping clients feel confident in their financial decisions, especially when starting with limited knowledge, is something I strive for in every meeting. I’m pleased to know that you feel you’re seeing the outcomes you hoped for. Financial planning is a journey, and it’s great to hear that the approach we’ve taken together has been effective and easy to follow. Should you have any further questions or want to explore new aspects of your financial plan, please don’t hesitate to reach out. It’s always a pleasure to assist. Best regards, GavReview
by a verified client in Lincolnshire
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pensions
How has Gavin Smart helped you?
Yes very much
Have you seen the outcome you were hoping for?
Yes great
What could they have done better?
I feel he has explained everything in a friendly manner and when I can understand easily.
Gavin:
Dear Stephen, Thank you for your kind words and for taking the time to leave this review. It’s fantastic to hear that our discussions around pensions have been helpful to you and that you feel confident with the guidance provided. I’m especially glad that our approach has made everything clear and accessible for you. Supporting clients to reach their financial goals with clarity and confidence is very important to us, and it’s great to know we’re on the right path together. Should you have any questions in the future or if there’s anything you’d like to explore further, please don’t hesitate to get in touch. Thanks once again for your trust in our services. Warm regards, GavinReview
by a verified client in North Humberside
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Inheritance
How has Gavin Smart helped you?
Gavin has advised me on various subjects relating to investments and retirement planning.
Have you seen the outcome you were hoping for?
I'm on course for the outcome I hope for. I fully believe Gavin is advising me to make the correct decisions in order to achieve my goal which is retirement.
What could they have done better?
Unsure
Gavin:
Thank you, Steve, for your thoughtful review. It’s been a pleasure working with you as you plan for retirement and consider the best approaches to managing your inheritance. I’m pleased to hear you feel on track to reach your goals, and I’m committed to ensuring you have a strategy that supports both your investments and your future retirement needs. Providing personalised advice to help clients achieve financial security is my priority, and I’m glad that you feel confident in the decisions we’re making together. I look forward to continuing our work and helping you realise your plans for the years ahead. Warm regards, GavinReview
by a verified client in West Midlands
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
FB Wealth were appointed by my employer and that carried on into my retirement.
How has Gavin Smart helped you?
Annual reviews and lately changing my fund to a more advantageous fund manager, which was after the change of government, but before their budget.
Have you seen the outcome you were hoping for?
I don't expect to see anything as it very recent.
What could they have done better?
I believe I was as well informed as possible.
Gavin:
Dear Phil, Thank you for your thoughtful review. It’s been a pleasure continuing to support you from your transition into retirement and beyond. I'm glad that our annual reviews and recent adjustments have kept you well informed and aligned with your financial goals. It’s reassuring to know that our timing in selecting a new fund manager was advantageous, and I appreciate your trust in these strategic changes. Financial outcomes can take time to unfold, and we will continue to review your portfolio to ensure it’s optimised in line with evolving market conditions and your needs. Thank you again for your feedback and ongoing partnership. I look forward to supporting you in the years to come. Warm regards, GavinReview
by a verified client in Lincolnshire
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Been with FB whilst in business, happy to transfer over to wealth management
How has Gavin Smart helped you?
Intrest in ourselves, needs, and planned life style
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Gavin:
Dear Gordon, Thank you for taking the time to leave such a positive review. It’s been a pleasure working with you as you transitioned from business financial planning to wealth management. I’m glad to hear that you’ve felt supported in aligning your financial decisions with your lifestyle needs and goals. Your kind words about my interest in both your needs and your future plans are much appreciated, and I’m pleased that the outcomes have met your expectations. If there’s anything else you need as we continue on this journey, please don’t hesitate to get in touch. Warm regards, GavinFirst impression
by a VouchedFor user
3 months ago
Overall
Please provide a brief comment about your experience with Gavin
Enjoyable visits. Makes it easy to understand our finances
Gavin:
Dear Carol, Thank you for taking the time to leave such a kind review. I'm delighted to hear that you find our visits enjoyable and that I’ve been able to make your finances easier to understand. It’s always my aim to simplify the often complex world of financial planning and provide clear, straightforward advice tailored to your needs. I look forward to continuing to work with you and helping ensure your financial plans remain on track for the future. Best regards, GavinReview
by a verified client in Lancashire
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Long history of using an IFA.
How has Gavin Smart helped you?
Very helpful during an initial review of our portfolio. Very helpful during our annual reviews Very helpful when setting up a tax efficient pension that complements our existing pensions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Happy with Gavin's service
Gavin:
Dear John, Thank you for taking the time to leave such a positive review. I’m delighted to hear that you are happy with the service and support I have provided. It's always a pleasure to assist during your portfolio reviews and to help set up a tax-efficient pension plan that works alongside your existing arrangements. It's great to know that the outcomes have met your expectations, and I look forward to continuing to assist with your financial planning in the future. Warm regards, Gavin SmartReview
by a verified client in Lincolnshire
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My own lack of knowledge & expertise
How has Gavin Smart helped you?
Mr Smart has always given me sound advice
Have you seen the outcome you were hoping for?
In most area yes
What could they have done better?
None really as Covid & a turbulent world affects all areas of finance
Gavin:
Dear Christine, Thank you for your kind review. I’m pleased to hear that you value the advice I’ve provided, especially during such turbulent times. It’s always my aim to offer clear and sound guidance, even when global events make financial planning more challenging. I appreciate your trust in me to assist with your financial needs, and I'm glad that the outcomes have largely met your expectations. If there’s anything else you'd like to discuss or further explore, please don't hesitate to get in touch. Kind regards, GavinReview
by a verified client in Lincolnshire
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I have had a financial advisor within the company currently employing Gavin since earning a wage- over 50 years
How has Gavin Smart helped you?
Sound and logical advice to keep investments simple with a very satisfying return
Have you seen the outcome you were hoping for?
Yes definitely satisfied with the outcome
What could they have done better?
Nothing that I am aware of
Gavin:
Thank you, Rosemary, for your kind review and for sharing your experience. I am delighted to hear that you are satisfied with the advice and support I have provided over the years. It's wonderful to know that the straightforward approach to your investments has yielded a satisfying return for you. Your loyalty and trust in my services over such a long period are truly appreciated. Thank you once again, Rosemary, for your kind words and continued trust. Kind regards, GavinReview
by a verified client in Lincolnshire
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
A recommendation from my accountant
How has Gavin Smart helped you?
Given me a sense of organisation and planning for future
Have you seen the outcome you were hoping for?
Yes, near enough
What could they have done better?
Nothing
Gavin:
Thank you, Andrew, for taking the time to leave such a positive review. I am delighted to hear that you feel a sense of organisation and planning for your future since we started working together. It’s great to know that the recommendation from your accountant led you to us and that we have been able to meet your expectations. Achieving the outcomes you were hoping for is always our primary goal, and it’s rewarding to hear that we are near enough to reaching them. Your feedback is invaluable, and I appreciate your trust in my services. I look forward to continuing to work with you to ensure that your financial plans are as effective and beneficial as possible. Best regards, GavinReview
by a verified client in Lincolnshire
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had redundancy money to invest
How has Gavin Smart helped you?
Advice on reliable investments
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No comment
Gavin:
Thank you, Helen, for taking the time to leave such a positive review. I'm delighted to hear that I could assist you with investing your redundancy money. It's great to know that the advice on reliable investments has met your expectations and that you have seen the outcomes you were hoping for. At FB Wealth, we strive to provide sound advice tailored to each client's unique circumstances, ensuring peace of mind and financial security. Your feedback is invaluable and encourages us to continue delivering the highest level of service. If you have any further questions or need additional advice, please don't hesitate to get in touch. Best regards, GavinReview
by a verified client in Lincolnshire
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
This was many years ago. Forrester Boyd had a good reputation.
How has Gavin Smart helped you?
Ongoing investment advice.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing.
Gavin:
Thank you, Patricia, for taking the time to share your experience. We are delighted to hear that Forrester Boyd’s reputation brought you to us many years ago and that you have been satisfied with the ongoing investment advice. It’s wonderful to know that you have seen the outcomes you were hoping for. Your kind words about our services reaffirm our commitment to excellence in financial advising. Thank you once again for your trust and loyalty. Thanks GavinReview
by a verified client in West Yorkshire
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To ensure appropriate action to safeguard my financial assets, to provide for future needs, to obtain inheritance tax advice.
How has Gavin Smart helped you?
He has provided options appropriate to my circumstances and future needs and discussed benefits and risks of each.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
nothing comes to mind.
Gavin:
Dear Jonathan, Thank you for taking the time to share your experience with us. I am delighted to hear that you have found our services beneficial in safeguarding your financial assets and planning for your future needs. It's always our goal to provide options that are tailored to each client's unique circumstances and to discuss the benefits and risks comprehensively. I'm pleased to know that you have seen the outcomes you were hoping for. Your satisfaction is a testament to the personalised advice and dedicated service we strive to offer all our clients. Your feedback is invaluable, and it's wonderful to hear that there isn't anything you feel we could have done better. Thank you once again for your kind words and for choosing our services. Best regards, GavinReview
by a verified client in Powys
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retiriring with a sizeable pension pot and needing to manage it to support my ongoing lifestyle
How has Gavin Smart helped you?
Drawdown cash and arrange monthly drawdown
Have you seen the outcome you were hoping for?
Yes
Gavin:
Hi Carole Thanks for taking the time to leave this review. Being able to enjoy a comfortable retirement is so important, and having confidence in your finances is a key part of being able to achieve that. I'm glad my advice has helped you to achieve that, and I look forward to continuing to work together Thanks GavinReview
by a verified client in West Yorkshire
7 months ago
Overall
Service
Advice
Value
What were the circumstances that caused you to initially look for an adviser?
To sort pensions
How has Gavin Smart helped you?
He has sorted pensions and investments.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Gavin:
Hi Howard Thank you for leaving me such a positive review. I'm happy to hear I have been able to help you achieve the outcomes you were hoping for with your pensions and investments. It's been great working with you and I look forward to seeing continued success in the future Thanks GavinReview
by a verified client in Staffordshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Gavin was involved with my company pension and I was happy to continue with his services and advice after retiring
How has Gavin Smart helped you?
With investment portfolios for my two pension funds
Have you seen the outcome you were hoping for?
Both funds have performed as predicted during difficult times and Gavin has always been available to answer any questions
What could they have done better?
At the moment I can’t think of anything that I believe could have been done better
Gavin:
Hi Stephen Thanks for leaving this review. It's been great working with you on your retirement planning. Retirement is a significant change of lifestyle, and I appreciate how important it is to feel confident in your situation, and I'm always happy when I'm able to answer any questions to give a better insight I look forward to speaking to you again soon Thanks GavinReview
by a verified client in West Midlands
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed oversight and advice on investing savings, life assurance , tax return and pensions when I was young , working as a civil servant and also in private practice with house, mortgage and chuldren
How has Gavin Smart helped you?
I was already with the company and transferred to Gavin when others retired. He has been a great help.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am initially didn’t quite understand some if the financial investment detail but am very clear now.
Gavin:
Hi Carol Thank you for taking the time to leave such a positive review. I'm glad to hear I have been a great help to you in giving advice on your savings and investments. I look forward to seeing you again soon Thanks GavinReview
by a verified client in North Humberside
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My parents have used Gavin at FBWM for a number of years. My husband and I wanted to invest monies so knowing how trusted Gavin was we decided to use him.
How has Gavin Smart helped you?
He has given the time to explain to us all the details we need to know on anything we ask. He comes to us personally nothing is too much trouble for him.
Have you seen the outcome you were hoping for?
Yes and No there have been difficulties with the current climate but hopefully on the way up now.
What could they have done better?
Nothing he does everything we require he’s a very nice sociable person a credit to FBWM.
Gavin:
Hi Ruth Thank you for taking the time to leave this review. It's been great working with you to and getting to know you. Thank you for saying that I give you time to explain the details, as it's important to me that clients really understand their options, and feel confident in their decisions Looking forward to seeing you, and your family, again soon Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Support with retirement plans.
How has Gavin Smart helped you?
Reassured us in the current turbulent economy that our funds are performing to his and our expectations.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Gavin:
Hi Catherine Thanks for taking the time to leave this review. I'm glad to hear that I have been able to reassure you regarding your investments. Planning for retirement is an important part of getting ready for the future. It a huge change in lifestyle, so I appreciate feeling comfortable is vital to making it as stress free as possible. I look forward to continuing to work with you Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Initially I needed advice about Pensions & savings, recently it has turned to Investments & Savings. Now I feel as if am coming towards the end of Long Term Care.
How has Gavin Smart helped you?
Gavin has been a good support & adviser in various situations.
Have you seen the outcome you were hoping for?
Yes, the situation across the world has changed what might have been.
What could they have done better?
Nothing, no one was expecting the situation across the world to change so drastically.
Gavin:
Hi Edward Thanks for taking the time to leave me a review I'm glad to hear you have seen me as a good support, and that I have been able to advise you in so many areas over our time working together. Pensions and investments can be daunting, especially in the current climate, so it's great to know you trust me to take care of your interests I look forward to seeing you again soon Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed to feel confident that my finances were being controlled by a competent and qualified person within a well established company
How has Gavin Smart helped you?
Continued satisfaction with advice and action taken as necessary.
Have you seen the outcome you were hoping for?
Yes no complaints whatsoever
What could they have done better?
No improvement necessary
Gavin:
Hi Rosemary Thanks for leaving such a positive review! It's been a pleasure to help you gain more confidence in your finances, and I'm glad to have been able to support and help you achieve your goals. Our reputation speaks for itself, but hearing such amazing feedback from our loyal clients really gives us a boost! Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Forrester Boyds advisors came in the package with the company pension scheme.
How has Gavin Smart helped you?
He as been helpful in attaining a good income from my pension.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing more than he has done.Though I’ve not dealt with any other companies pension advisors.
Gavin:
Hi Paul Thanks for taking the time to leave a review It's vital to have someone you can trust assist with your pensions, as it's such an important part of planning for our future. I'm glad to hear I have been able to help you see the outcome you wanted, and give you the confidence in your finances at such an important time Looking forward to seeing you again Thanks GavinReview
by a verified client in West Midlands
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The security of advice in investing, the combination of being both employed and self employed for tax efficiency
How has Gavin Smart helped you?
With investment, pension and inheritance advice and management.
Have you seen the outcome you were hoping for?
Yes apart from the poor performance of some investments at some times due to significant global event influence
Gavin:
Hi Carol Thanks for your review It's so important to me to know my clients and their situation, so I can give them a holistic approach to help them achieve the best outcome with their finances. I'm glad I was able to guide and support you in so many areas of your finances, including your pensions and investments, and I look forward to continued success Thanks GavinReview
by a verified client in West Yorkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
In 1990, receiving a legacy and needing advice about how to use it to provide for future family and retirement needs.
How has Gavin Smart helped you?
Providing ongoing advice and arranging investment to secure future financial needs and inheritance tax planning
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I feel the understanding of my circumstances and the advice are good.
Gavin:
Hi Jonathan Thank you for leaving such a positive review Helping my clients plan for their future, and for the future of their families, is one of the most important things we can do. I'm glad I have been able to give you peace of mind with your retirement and investments, and It's been great to hear I have been able to help you find the right options to achieve the outcome you were looking for Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My husband was self employed and used F/B accountants who then put him in touch with the wealth management team to advise on retirement planning.
How has Gavin Smart helped you?
Yes he has told us about various aspects of the markets
Have you seen the outcome you were hoping for?
No
What could they have done better?
I don’t know, the markets are volatile at the best of times and at the moment they are not delivering a good return on our pension
Gavin:
Hi Irene Thank you for taking the time to leave a review Helping clients understand their investments, and giving them a clear understanding of their options and the market in general is very important to me, especially in the current climate. I'm glad to hear that you feel I have been able to clearly explain everything to you, and I hope with my continued guidance and support, you'll gain better confidence with your finances Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Invest Inheritance
How has Gavin Smart helped you?
Gavin has helped me very much over the last few years and more recently in sorting investment sharing as per a court order.
Have you seen the outcome you were hoping for?
Not yet, but I'm hoping to over time.
What could they have done better?
Nothing much. I think it's been very difficult with the markets over the past few years.
Gavin:
Hi Steven Thanks for leaving this review In the current climate, it's more important than ever to have someone with your best interests in mind to help and guide you, so thank you for putting your faith in me. It's been an honour to be able to support you, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in Yorkshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Introduced by Mark Smith
How has Gavin Smart helped you?
Telephone conversations
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Gavin:
Hi Harold Thank you for taking the time to leave this review Communication with your adviser is so important, I hope you know that as well as face to face meetings, you can contact me by phone or email, whenever you have a query, or need to talk things through. I'm glad to hear that I have been able to help you see the results you were looking for, and I look forward to continued success Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice after inheriting an amount of money
How has Gavin Smart helped you?
We value that he is on hand if needed, have a least one yearly review, and found advice solid and helpful.
Have you seen the outcome you were hoping for?
Yes
Gavin:
Hi Carolyn Thank you for such a positive review It's great to hear you know you can always contact me if you have any queries, or need to talk things through. Communication is so important to giving peace of mind, so it's vital to me that my clients know they can always contact me. I'm so pleased I've been able to help you see the results you were looking for, and I look forward to us seeing continued success together Thanks GavinReview
by a verified client in Suffolk
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
There is a bewildering volume of financial advice offered to the public. I suspect that not all of this is reliable and much is offered by people with criminal intent. Forrester Boyd were my company accountants and auditors up to the time I retired due to ill health. They they provided an excellent service over many years. My retirement came far earlier than I had expected and I turned to them to provide me with advice on financial planning for my future. Over the last 24 years their advice has been excellent and my finances are now on a very firm footing.
How has Gavin Smart helped you?
Gavin has been giving my wife and I advice for some time. He has given us excellent advice regarding maximising our respective pension funds. He has also given us sound advice on the management of out investment portfolio, particularly stocks and shares ISAs which has grown nicely over time. Gavin has also given us useful advice regarding Inheritance planning which will hopefully minimise any tax liability in the future.
Have you seen the outcome you were hoping for?
My wife and I are pleased with the quality of advice provided and now feel confident that our financial security is assured.
What could they have done better?
I can confidently say that none of the advice we have been given has negatively affected our financial situation.
Gavin:
Hi Tony Thanks for leaving such a positive review. Circumstances can change unexpectedly, so I'm so pleased to hear I have been able to help give you more confidence with your finances during these times. As you say, the world of finances can be daunting, so it's important to have someone you can trust to guide and support you, and help you find options that suit your individual circumstances. I'm happy to hear you now feel more confident with your finances, and I have been able to help you achieve your goals Thanks GavinReview
by a verified client in Cheshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was reaching retirement age with a reasonable pension pot. I had no idea hpow to proceed for the future.
How has Gavin Smart helped you?
Gavin was assigned to me after the departure of another FB colleague. I have had no great worries about this course of action.
Have you seen the outcome you were hoping for?
I have not seen the full outcome that I was hoping for but this is probably due to world events such a Covid and Ukraine. etc.
What could they have done better?
In hindsight nothing could have been done better.
Gavin:
Hi Nigel Thank you for this review I appreciate that retirement is a big change of lifestyle, so it's important to have someone you can trust to guide you to options that best suit your individual circumstances. , especially in the current climate. Thank you for putting your trust in me to support you, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
A long family history of dealing with FB
How has Gavin Smart helped you?
Understanding & advice tailored for my lifestyle
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, I’m perfectly satisfied
Gavin:
Hi Christine Thank you for taking the time to leave such a positive review It's always great to hear when families recommend us. Our reputation for caring for our clients' best needs is paramount. It's vital to me to know my clients well, as this helps me to find the options that best suit your personal circumstances. I'm so happy I have been able to help you achieve your goals, and I look forward to us seeing continued success Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Recent retirement and a lump sum of money to invest
How has Gavin Smart helped you?
Discussed inheritance tax issues and helped to explain my financial investments
Have you seen the outcome you were hoping for?
Mostly but last year wasn’t so good.
Gavin:
Hi Rachel Thanks for the review Retirement is a big change of lifestyle, so thank you for putting your trust in me to help you gain better understanding and confidence in your financial planning and investments. It's important to have someone you can trust to help guide you to options that suit your personal circumstances best, and it's been a privilege to have been able to do that for you I look forward to seeing you again soon Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having a private pension Iwas move on to Forester boyd to a adviser who later retired then passed on to Gavin .
How has Gavin Smart helped you?
Gavin has being there for me helping with all my questions.
Have you seen the outcome you were hoping for?
Yes Always help with my investment
What could they have done better?
No
Gavin:
Hi Alec Thank you for leaving such a great review So happy to hear that you know you can contact me for any queries, or if you need to talk anything through. It's important to me that my clients know I am here to support them and help them understand their options and investments. It's great to hear I have been able to help you see the outcome you were looking for, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To help plan the best strategy for my retirement
How has Gavin Smart helped you?
Yes
Have you seen the outcome you were hoping for?
To date I’m happy with how my investments are performing
What could they have done better?
Nothing
Gavin:
Hi Jonathan Thank you for this review Planning for the future is so important, especially when preparing for such a big change like retirement. I'm glad to hear you're happy with how your investments are performing, and I hope I have been able to help you gain better confidence in your financial situation. I'm looking forward to assisting you further in the future, and continued success Thanks GavinReview
by a verified client in North Humberside
a year ago
Overall
Service
Advice
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Gavin Smart helped you?
Advice on how to make the best possible return on finance
Have you seen the outcome you were hoping for?
Under circumstances, the best possible outcome
What could they have done better?
Do not know
Gavin:
Hi Gordon Thank you for this review Financial security in retirement is important for peace of mind for the future, especially in the current economic climate. I hope I have been able to give you the support and guidance to help you gain more confidence and understanding in your finances and investments, and I look forward to ongoing success Thanks GavinFirst impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Gavin
Knowledgeable, friendly and very willing to explain simple details to someone with virtually no experience of financial management!
Gavin:
Hi James Thanks for the review. Great to hear I've been able to give you some clarity with your finances. It's a key part of my job to support my clients and give them the guidance and information to understand their options, so I'm thrilled to hear I have been able to do this for you Look forward to seeing you again soon Thanks GavinReview
by a verified client in Bedfordshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The change in pension laws in 2015 meant I got control of my pension pot. My company recommended FB and do I agreed.
How has Gavin Smart helped you?
Gavin (and his predecessor) spent time to assess my views on risk and found a really good scheme (Royal London) which has continued to provide a good income without numerical loss to the value of the fund. What more do you need?
Have you seen the outcome you were hoping for?
Actually a better outcome. Maintaining the fund value was a bonus on top of my monthly pension drawdown.
What could they have done better?
Really, nothing. Gavin has checked for better investment opportunities with the same risk level and has found none. He continues to check that no better fund has emerged and reviews the results with me from time to time.
Gavin:
Hi David Thank you for taking the time to leave this review Preparing for retirement is so important for planning for the future, so I'm glad you have been able to gain more confidence in your financial situation, and been able to see the outcome you have wanted. I always strive to find the best options for my clients, while keeping their individual circumstances in mind, I hope we continue to see the success you have seen so far, and I look forward to us working together in the future Thanks GavinReview
by a verified client in Oxfordshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Being advised by my wonderful accountant, David Everatt, that I should be doing this now!
How has Gavin Smart helped you?
Very easy to talk to and to explain things I don’t understand. Very helpful with particular circumstances of my pension and my needs
Have you seen the outcome you were hoping for?
Don’t know, haven’t got it yet!
What could they have done better?
Nothing that I’m aware of.
Gavin:
Hi Charlotte Thanks for this review It's important to me that clients are confident in understanding their options, as I think this is the best way of them making the decisions that best suit their needs and circumstances. I'm glad to have been able to guide you and explain your options to you clearly. I'm looking forward to helping you see the outcomes you are hoping for in the future Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Forrester Boyd were the advisor recommended by my employer
How has Gavin Smart helped you?
Advised on transfer to ISAs to gain tax advantage on draw down
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Gavin:
Hi Peter Thanks for the review! I'm glad to hear you have seen the outcome you were hoping for. There are so many options on the market, that it's important to find someone who can find the right ones for your individual circumstances and needs. I'm glad I have been able to guide and support you, and I look forward to our ongoing success together Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retired with a pension pot and private shares.
How has Gavin Smart helped you?
Advised me on pension provider selection and savings investment Also provided tax advice on buy to let property.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing really. Annual meeting held to review all financial matters.
Gavin:
Hi Richard I appreciate you taking the time to leave this review I'm happy to have been able to help you with so many areas of your financial planning. Finding the right pension provider can be difficult, with so many options on the market, so it's always great to find someone who can guide you to options that best suit your individual circumstances and needs. I'm glad I have been able to do this for you. Thanks GavinReview
by a verified client in Lincolnshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Gavin Smart helped you?
Investing lump sum
Have you seen the outcome you were hoping for?
Due to COVID and the Russia Ukraine war unfortunately not.
What could they have done better?
No idea.
Gavin:
Hi Colin Thank you for taking the time to leave this review, I appreciate it. I realise retirement is a big change to lifestyle, so it's important to find someone who can help to guide you to the best options to suit your circumstances and goals. Thank you for putting your trust in me to support you, and I look forward to future success Thanks GavinFirst impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Gavin
Very polite, informative and helpful discussions
Gavin:
Hi Ian Thanks for taking the time to leave this review. I'm glad to hear you found our first meeting helpful, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in North Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
having been in business,with help from my accountant, I felt I needed a guiding hand to make the best out of my retirement.
How has Gavin Smart helped you?
he has confirmed that my basic strategy was OK,and advised when a adjustment was required.
Have you seen the outcome you were hoping for?
Given the volatility of the financial markets I think things have gone reasonably well
What could they have done better?
nothing
Gavin:
Hi Bruce Thank you for leaving such a great review It's important to me that my clients are confident with their decisions, and have a good understanding of their options, so it's great to hear I have been able to give you reassurance with your retirement plan. It's vital to me that my clients are given the right tools to plan for the future, and feel comfortable to talk things through with me anytime. Thanks for putting your trust in me, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in Tyne and Wear
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
This was part of the package that my Employer negotiated with FB Wealth Management in establishing occupational pension package and since my retirement 5 years ago Gavin has handled the management of my Pension Fund.
How has Gavin Smart helped you?
He has provided detailed information on Fund performance, arranged drawdowns and answered all queries I have raised about performance More importantly he has given me the confidence that I am dealing with an Advisor who knows his business well and that I can rely on him to maximise performance of the Fund promptly when market conditions allow it.
Have you seen the outcome you were hoping for?
No but that is due to market downturn and not Advisor performance
What could they have done better?
In the current market situation I dont believe anything could have been done better.
Gavin:
Hi James Thanks for the great review and kind words It's always great to hear that I have been able to give my clients the understanding and confidence they need in their finances. I always strive to find the best options for my clients, as well as to support them in their choices, and make sure that they have clear information to help give them reassurance and peace of mind, so I'm thrilled I have been able to do this for you. Look forward to speaking to you again soon Thanks GavinReview
by a verified client in West Midlands
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Gavin has acted as financial advisor to other members of my family
How has Gavin Smart helped you?
Gavin has been a wonderful advisor. I really appreciate his thoughtful approach that takes my specific individual circumstances into consideration when giving advice and proposing plans.
Have you seen the outcome you were hoping for?
Yes, I feel confident in the performance of my portfolio and trust the decisions agreed with FB.
Gavin:
Hi Samantha Thanks for such a great review Knowing my clients is one of the most important parts of my job, so I can help to guide them to the options that suit them best, and give them the information to make the best decision for their circumstances Thanks for such kind words, and I look forward to seeing you again soon Thanks GavinReview
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having sold a high value asset
How has Gavin Smart helped you?
Very good advice and always available when needed advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Gavin:
Hi Elsebeth Thank you for leaving this review, it's very much appreciated It's great to hear that you know you can contact me anytime, as communication is so important to be able to give my clients peace of mind. It's my job to help support you in your financial planning, so I hope I have been able to give you the clarity and understanding to have confidence in your finances, Thanks GavinReview
by a verified client in Oxfordshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My family have been with FB as accountants for many decades and we naturally turned to them when it came to needing planning for retirement and IHT
How has Gavin Smart helped you?
Yes
Have you seen the outcome you were hoping for?
Well I’m not dead yet…
What could they have done better?
Nothing
Gavin:
Hi Charlotte Thanks for your review Planning for the future is so important. From considering Inheritance Tax to planning your retirement, there are so many options out there. Thank you for putting your trust in me to help guide you to the best options to suit your circumstances and goals and I look forward to seeing you again soon Thanks GavinReview
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My Private pension
How has Gavin Smart helped you?
Gavin is a very able person
Have you seen the outcome you were hoping for?
Yes in the main
What could they have done better?
Nothing that I am aware of
Gavin:
Hi Agnar Thank you for your review, I really appreciate it There are a lot of options for pension providers, so thanks for putting your trust in me to help you find the best options to suit your circumstances. I'm glad I have been able to support you achieving your goals, and I look forward to seeing future success Thanks GavinReview
by a verified client in North Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
to make sure that my investments were in line with my goals and my pensions were in the right place
How has Gavin Smart helped you?
he has made sure of the above
Have you seen the outcome you were hoping for?
yes
What could they have done better?
in light of the market turmoil not much
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had a sum of money from an inheritance I wanted to invest
How has Gavin Smart helped you?
Yes, he has given me good advice
Have you seen the outcome you were hoping for?
No not really,but this is not the fault of Gavin ,more the fault of world events
What could they have done better?
The costs of running the port folio seems a little high ,I think they could be looked at and maybe reduced
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Used FB Wealth as my advisor as a 'perk' from my employer who used them. The previous FB contact retired and Gavin took over.
How has Gavin Smart helped you?
Established contact and discussed my finances and aims. Advised me on tax issues and pension options.
Have you seen the outcome you were hoping for?
Generally no but mostly due to international issues rather than poor advice.
What could they have done better?
Nothing that I am aware of.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to invest money and plan for retirement.
How has Gavin Smart helped you?
Gavin has always been really patient and taken time to explain everything thoroughly which has been incredibly helpful to someone who has very little understanding of savings and investments
Have you seen the outcome you were hoping for?
The outcomes have been as expected.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
when my husband retired
How has Gavin Smart helped you?
explaining to myself what is best for my husband and my self through difficult times .
Have you seen the outcome you were hoping for?
yes thank you
What could they have done better?
everything was done that could be done
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Personal pension advice, investment and drawdown
How has Gavin Smart helped you?
Simple and easy to understand advice on how to make sure I have a comfortable retirement income
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I cannot think of anything, all my needs were and are continued to be met
Review
by a verified client in East Riding
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Forrester Boyd were the Auditors for the Company i worked for and they were The Pension Scheme advisors. when i retired Ian Simpson was the Pensioner advisor for my Pension Scheme with Royal London. Gavin Smart took over and has been very good in our Annual meetings proving information and future forecasts for the low/medium risk that was suitable for my Pension demands .
How has Gavin Smart helped you?
see above
Have you seen the outcome you were hoping for?
results were good regarding Royal London but Gavin gave good advice regarding transferring to Scottish Widows. unfortunately in the last 12 months the results have not been good but that is due to the current situation and over time they will improve
What could they have done better?
see above
Review
by a verified client in Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Been with company for years and trust you.
How has Gavin Smart helped you?
Brilliant- Best ever adviser although Ian previous was excellent.
Have you seen the outcome you were hoping for?
Absolutely not. it was a shock that my safe option of investments of my pension in Government gilt edged bonds has this year because of Liz Truss total incompetent Chancellor Quasi Modo has wiped off £44,669 off my pension value this year and as a result I am now looking for a park time employment - which definitely was NOT in my retirement plan, just to make up the shortfall over the next 10 years. Devastated.
What could they have done better?
Moving me to Scottish wWidows from Royal Life was a good move I thought but retirement penned income taken a big hit after only 4 months of starting to draw my main pension.
Review
by a verified client in South Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Multiple private pensions that needed review to ensure best potential for growth prior to retirement
How has Gavin Smart helped you?
Advice on early retirement financial planning
Have you seen the outcome you were hoping for?
Yes
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
The Chatterton family have used the services of FB for years.
How has Gavin Smart helped you?
Gavin has been really helpful & supportive in guiding/advising in all areas & especially in these last few turbulent financial years.
Have you seen the outcome you were hoping for?
Yes as much as one can considering the state of the world at the moment
What could they have done better?
I’m unable to to question, or, criticise as I feel they’ve done their best.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I did not fully understand my pension options.
How has Gavin Smart helped you?
Explained fully my options and likely outcomes. Also sorted out any minor snags promptly.
Have you seen the outcome you were hoping for?
do not think I could have done any better.
What could they have done better?
Nothing in a nutshell!
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice and help on an inheritance and where to put the investments, that suited us.
How has Gavin Smart helped you?
Always contacts us at least yearly for a review. A very pleasant man who understands our needs and very easy to deal with.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. Very happy to continue with his service
Review
by a verified client in Oxfordshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed advice on pension providers, especially in relation to choosing ethical and green companies.
How has Gavin Smart helped you?
Gavin has patiently researched and provided the information I needed.
Have you seen the outcome you were hoping for?
Definitely
What could they have done better?
Can’t think of anything!
Review
by a verified client in East Riding
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed to prepare for future and retirement.
How has Gavin Smart helped you?
Gavin has given us sound advice and has been extremely helpful.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing...they are brilliant.
Review
by a verified client in West Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Some decades ago a family legacy led my wife and I to seek advice about how to invest it and to set up appropriate investments for our young children. Gavin Smart has taken on our portfolio from his astute predecessor.
How has Gavin Smart helped you?
He has understood our circumstances and objectives and continued to provide appropriate advice and action.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am satisfied with the performance of the investments which Gavin Smart has recommended and put in place.
Review
by a verified client in Powys
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement and personal pension plans
How has Gavin Smart helped you?
He recommended a change to Scottish Widows.
Have you seen the outcome you were hoping for?
I am not sure what outcome I was expecting.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Reviewing my financial position upon retirement
How has Gavin Smart helped you?
Gave clear advice on how to invest and differentiating between capital growth and income, and discussing my attitude to risk when deciding my investment strategy.
Have you seen the outcome you were hoping for?
I am happy with the advice I have been given. The outcome is dictated to a large extent by economic events beyond the control of a financial advisor.
What could they have done better?
Nothing
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Gavin Smart helped you?
Listened to are requirements
Have you seen the outcome you were hoping for?
Not yet
Review
by a verified client in North Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was retiring and knew Gavin's former colleague through the company I was working for and chose FB to manage my pension : Gavin took his place when he retired too.
How has Gavin Smart helped you?
Gavin has reviewed my account every year since he took over and spent time answering all my questions well.
Have you seen the outcome you were hoping for?
I feel that my account has been well looked after
What could they have done better?
Maybe offer advice when sudden downturns happened
Review
by a verified client in North Humberside
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Security of money for pension
How has Gavin Smart helped you?
By advising us o best return possible
Have you seen the outcome you were hoping for?
Best possible in current climate
What could they have done better?
Do not know,the is why we rely on Gavin
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Required advice on my pension and investments.
How has Gavin Smart helped you?
Provided expert advice in setting up my portfolio for retirement in a way that I could understand.
Have you seen the outcome you were hoping for?
My investment and pension outcome are what I hoped for even with the volatile markets.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed help with advice on how best to invest saving’s.
How has Gavin Smart helped you?
By advising on investments to suit my attitude to risk , and the annual review is extremely helpful and easy to understand.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in East Riding
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice on savings and investments
How has Gavin Smart helped you?
Sound advice always keeps us up to date with what works better for us
Have you seen the outcome you were hoping for?
Yes until the recent crash
What could they have done better?
Nothing
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My yearly review
How has Gavin Smart helped you?
As advised me on my pension and how to obtain my tax free allowance
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No gavin as always help me in the past and up to date
Review
by a verified client in West Midlands
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Annual post-employment pension reviews.
How has Gavin Smart helped you?
By having good access to a wide range of financial resources.
Have you seen the outcome you were hoping for?
I believe so to date.
What could they have done better?
I really have no idea.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Planning for retirement then implementing retirement
How has Gavin Smart helped you?
Gavin has listened to what we wanted to achieve and facilitated how we could achieve this
Have you seen the outcome you were hoping for?
Yes within the current circumstances
What could they have done better?
There has been nothing extra that I have required at the present time
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Had advice from gavin's employer through my employer. Carried on using them when I retired.
How has Gavin Smart helped you?
Financial planning,investment advice,pensions advice and general tax issues.
Have you seen the outcome you were hoping for?
Initially yes but losses lately due to Ukraine,Covid and our political issues
What could they have done better?
Nothing that I know of.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pensions back in the mid nineties. I had been badly advised by my previous Pensions Broker, and started to use services of Mark Smith at FB.
How has Gavin Smart helped you?
Advised on on one investment to save tax on withdrawals
Have you seen the outcome you were hoping for?
I think so bearing in mind current turbulent times.
What could they have done better?
Not a lot
Review
by a verified client in West Midlands
2 years ago
Overall
Advice
Value
Service
What were the circumstances that caused you to initially look for an adviser?
Personal investment, pension, tax , inheritance , becoming widowed.
How has Gavin Smart helped you?
Good patient clear explanation, always looking for options to move change or update investments to maximise investment and particularly now to carefully consider inheritance and tax management involved to my children’s advantage.
Have you seen the outcome you were hoping for?
Yes until the recent global financial chaos which affects us all.
What could they have done better?
I don’t think he could have and what I have had is frequent advice about how to manage recent dramatic changes
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having been a personal Client of the Forrester Boyd organisation for over 50 years and with my parents recommendation as Clients themselves, there has not been need to look any further .
How has Gavin Smart helped you?
Respect his carefully explained advice whenever we have contact.
Have you seen the outcome you were hoping for?
With the current volatility in the World and not forgetting the many UK present Government issues, I get a fair and reasonable income from a wide range of investments in my opinion.
What could they have done better?
No improvement necessary.
Review
by a verified client in Suffolk
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Although I have a fair knowledge of financial matters through my training in economics, I felt that it was lacking in depth. I do not have time to research investment opportunities myself.
How has Gavin Smart helped you?
Gavin has been very pro-active in giving advice on my investment portfolio and minimising the amount of tax payable on my estate upon my demise.
Have you seen the outcome you were hoping for?
Yes, I am very pleased with the growth of my portfolio.
What could they have done better?
nothing, to the best of my knowledge.
Review
by a verified client in Suffolk
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Lack of personal expertise
How has Gavin Smart helped you?
Given very good advice and enabled me to make financial decisions more confidently,
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am happy with everything they have done.
Review
by a verified client in Lincolnshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed to invest inheritance money to plan for retirement.
How has Gavin Smart helped you?
Gavin has provided advise in several different areas to suit my needs.
Have you seen the outcome you were hoping for?
Not yet, but I realise that markets haven't performed great over the last couple of years. Without good advice this could have been a disaster rather than just a poor performance.
What could they have done better?
Nothing
Review
by a verified client in South Yorkshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having sold my business back in Feb 2021 and retired, my wife and I needed advice on planning for retirement and investments.
How has Gavin Smart helped you?
Gavin helped us to spread our risk through a variety of investments, and gave us a better understanding of the income we could draw down without leaving ourselves with a shortfall in the future.
Have you seen the outcome you were hoping for?
Not really, but that’s not Gavin’s fault. Our investments have shown no growth due to the war in Ukraine and cost of living crisis in the UK.
What could they have done better?
Nothing really, Gavin was honest from the start and explained we need to take the long term view. History tells us after every bad spell in the markets, they always recover.
Review
by a verified client in Cheshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Forrester Boyd were involved with my Group's Pension Scheme. When I retired some 9 years ago choosing FB to look after my interests seemed the natural thing to do. Clearly advisers have changed as we move on but the service remains and generally improves.
How has Gavin Smart helped you?
Gavin has helped with giving advice at times when I thought that my investment portfolio was not working for me. I was wrong. I have stuck with Gavin's advice which is proving the right way. He is alsways availbale to deal with my queries.
Have you seen the outcome you were hoping for?
es-slowly but surely we are getting there.
What could they have done better?
I would have preferred an early opinion before entering times when my investments were likely to fall substantially. This may have prevented me from 'over reacting' and setting up unnecessary communication