Reviewed for
Insurance and Protection ( 16 )
Mortgages ( 12 )
Pensions ( 95 )
Equity Release ( 4 )
Retirement income (annuities, drawdown) ( 52 )
Auto Enrolment ( 6 )
Investments and Savings ( 69 )
Pension Transfers - Non Specialist ( 20 )
Inheritance Planning ( 29 )
Long Term Care ( 12 )
Pension Transfers - Specialist ( 55 )
Financial Planning ( 40 )
Financial Mentoring ( 4 )
Financial Coaching ( 1 )
( 1 )
Reviewers' assets
£500k+ ( 34 )
£200k - £500k ( 19 )
£100k - £200k ( 14 )
Up to £50k ( 3 )
( 1 )
£50k - 100k ( 6 )
Review
by a verified client in Kent
10 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My previous one retired
How has Daren Wallbank helped you?
Explained how my fund was doing
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don’t think so in current climate
Daren:
Thank you for submitting this review. It was good to speak with you recently during your annual advice meeting and please do get in touch if you need to discuss anything else with my team or I.First impression
by a VouchedFor user
a month ago
Overall
Please provide a brief comment about your experience with Daren
Relatively good but needed more time for a more positive response to the experience.
Daren:
Thank you for your review on how you found your introductory meeting with me. If you would like another meeting or have any questions that you would like clarity on, please do get in touch and we will be happy to arrange that for you.Review
by a verified client in London
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I has reached retirement age and needed to plan for the future
How has Daren Wallbank helped you?
He advised me on pension options and converted my multiple pensions into one fund
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing I am aware of
Daren:
Thank you for your review and I am glad that I have been here to discuss and advise you on your pensions in order to ensure that you feel prepared for your financial future.Review
by a verified client in Kent
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension fund release.
How has Daren Wallbank helped you?
He has helped with sound advice, with an ease of personal access to him and his staff.
Have you seen the outcome you were hoping for?
The outcome has been better than I expected, due to the state of the of the economy over the last few years.
What could they have done better?
In my opinion I do not think I could be happier about my financial portfolio.
Daren:
Thank you for the feedback on how you feel your financial portfolio is doing and how you have found the communication and relationship with my team. It has been great to have you as our client over the years.First impression
by a VouchedFor user
2 months ago
Overall
Please provide a brief comment about your experience with Daren
Daren was recommended to me by a friend who is already a client. Initial 30 min call was excellent, with clear guidance given on how we could work together. He subsequently came back the same day with answers on two queries I had raised. Communication with the firm since has been very prompt and clear. I'm confident we will work well together
Daren:
Thank you for your lovely review and it is a pleasure to hear how you have found the process so far. It is also wonderful to know that our current clients continue to refer us to their family and friends.First impression
by a VouchedFor user
2 months ago
Overall
Please provide a brief comment about your experience with Daren
Darren was informative.
Daren:
Thank you for your rating and review. As always, it is much appreciated.First impression
by a VouchedFor user
2 months ago
Overall
Please provide a brief comment about your experience with Daren
Daren Wallbank at Ginkgo Financial provided me with advice regarding my father's estate planning. Daren was incredibly informative and thorough, taking the time to explain all of the complexities in a way that was easy to understand. He offered valuable insights and made the whole process much less daunting. I highly recommend Ginkgo Financial for anyone looking for professional and trustworthy financial advice.
Daren:
Thank you for writing this review on how you found our meeting. I can appreciate and empathise that the topics we discussed are complex and daunting as you mentioned and therefore I always want to ensure that you feel satisfied and comfortable with the information that I provide to you.Review
by a verified client in Manchester
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Need to manage pensions
How has Daren Wallbank helped you?
Comprehensive advice across a wide spectrum
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Daren:
Thank you as always for your feedback and it continues to be a pleasure for me to be your financial adviser.Review
by a verified client in Devon
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Daren Wallbank helped you?
Provided advice on likely future income and, so far, the investment advice has provided a much higher return on my funds.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing that I am aware of.
Daren:
Thank you for your 5 star review! It was great to catch up with you again during our recent meeting.Review
by a verified client in Somerset
3 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
When my wife and I had accumulated sufficient savings to make a managed approach to future planning appropriate. This was many years ago and was arranged by (the then) Midland Bank.
How has Daren Wallbank helped you?
Daren has given us informed and friendly advice and ensured he understood our investment aims over the years and suggest the most appropriate investment model.
Have you seen the outcome you were hoping for?
In do far that our investments have grown, yes, our aims are being achieved.
What could they have done better?
We have always been averse to taking more than moderate risks with our investments as they are in place to cater for any long-term care we may need in later life. The rate of return we have received is commensurate with the risk level we have chosen.
Daren:
Thank you for your review and the feedback. I understand and appreciate that these are such important financial decisions that you are making and therefore will always advise on investments and on future financial planning that you are completely comfortable with and that meet your objectives.First impression
by a VouchedFor user
3 months ago
Overall
Please provide a brief comment about your experience with Daren
In order to engage a service, need the service provider to be more forthcoming about exactly what is be paying for and give a quantified example of benefits. Not skirting around the questions.
Daren:
Thank you for your review. We work hard to be transparent about our fees from the outset. In fact, our data from VouchedFor shows that 89% of reviewers understand our fees - a figure that's above the industry average. We send all prospective clients our Terms of Business before they have a free initial consultation with an adviser. I also go through expected fees during the actual meeting. I am sorry if you felt that on this occasion the fees were not discussed clearly enough. If there is anything that my team or I can clarify further at any point, please do let us know.First impression
by a VouchedFor user
3 months ago
Overall
Please provide a brief comment about your experience with Daren
Daren, quickly established that we wouldn't be working together on this occasion, however he still was very generous with his advice. I came away from our conversation, assured that I knew what the best next steps were for my financial health. Thank you, will be back when I have more to invest.
Daren:
Thank you for your feedback and I am really pleased to hear that you found our introductory meeting so useful. I always like to ensure that you have had the most open, honest and realistic financial advice for your current situation at the time. When you require us in the future, please do give us a call and we would love to help.Review
by a verified client in London
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I took company redundancy as an opportunity to look for an experienced financial consultant to review and advise on my existing pensions.
How has Daren Wallbank helped you?
Daren's advice was invaluable in the decision to amalgamate my existing company pensions and set up a personal pension (SIPP). His continuing updates on the pension allocation and risk profile is also very useful.
Have you seen the outcome you were hoping for?
Yes. The steady financial returns from the SIPP has enabled me to take the time I required to consider my future career goals.
What could they have done better?
I have no complaints.
Daren:
Thank you for your review on how you have found the advice and the process. It is always lovely to hear that your desired outcome has been achieved and continues to give you the freedom to consider what you need in the future financially.Review
by a verified client in London
4 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Started my own company. Investment of redundancy payment
How has Daren Wallbank helped you?
Set up new ISA and pension scheme. Discussed management of new and existing pension schemes
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you very much for your review. It has been great working with you over the years and to be able to have the opportunity to discuss and advise you on such important financial decisions that affect you now and in the future.Review
by a verified client in Hampshire
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was originally a client of Jonathon Thompson who sold his business to Daren. I needed advice on managing two pensions. Due to the circumstances I felt it only right to obtain professional advice.
How has Daren Wallbank helped you?
Saved me money by moving investment platforms and given ongoing advice.
Have you seen the outcome you were hoping for?
Very happy with the support and advice I receive.
What could they have done better?
N/a
Daren:
Thank you for taking the time out to write a review. It has been a pleasure taking over as your adviser and I am glad that you have seen a financial saving and are happy with the service that my team and I are providing to you.Review
by a verified client in Nottinghamshire
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension planning and transfer out of a pension scheme
How has Daren Wallbank helped you?
Managed the transfer, provides ongoing advice and guidance. Manages my portfolio.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. I am glad that I am here to advise, guide and support you in relation to making decisions on how to move forward with your pensions and any other important financial matters for now and for your future.Review
by a verified client in West Sussex
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My previous IFA who provided pension advice retired last year
How has Daren Wallbank helped you?
As I have personally taken early retirement at the end of last year, Daren has successfully advised on how to provide me an regular tax efficient monthly income through my pension and investments.
Have you seen the outcome you were hoping for?
Yes, my requested regular monthly income has been arranged since the new tax year 2024-2025 and expected growth with my pension & investments are being achieved.
What could they have done better?
None to report
Daren:
Thank you for your feedback. I am glad that I have been here to advise and guide you on your objectives so that you feel prepared and comfortable in your retirement.Review
by a verified client in Dorset
5 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Daren was recommended by my previous financial advisor prior to his retirement
How has Daren Wallbank helped you?
Daren has been very responsive to my needs, is exteremly professional in the way he and all his team work.
Have you seen the outcome you were hoping for?
Financial planning is a long term process. However, what I can say is that Daren and his team at Gingko have provide the best financial advice and service that I have received over many decades.
What could they have done better?
-
Daren:
Thank you for your review and feedback, it is very much appreciated. At Ginkgo, along with my team, the aim is to always ensure that you are happy with the service that you are receiving and that together with you, your long term financial objectives are our focus.Review
by a verified client in Kent
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was advised to find an advisor following a divorce
How has Daren Wallbank helped you?
He manages the pension money received from my divorce settlement
Have you seen the outcome you were hoping for?
Due to expert advice and management my pension fund has increased
What could they have done better?
Nothing
Daren:
Thank you for your review and your rating on how you have found my service and advice - feedback from our clients is always much appreciated.Review
by a verified client in Dorset
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Introduction via a previous advisor looking to retire.
How has Daren Wallbank helped you?
Daren has given good advice and makes himself available at all times, answering queries within a short timescale.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I can't think of anything.
Daren:
Thank you for your lovely review. I am pleased to hear that you are happy with the service and advice that you are receiving from me since I took over as your adviser. My team and I will continue to be here and will be on hand to discuss and assist you with any of your queries throughout the year.Review
by a verified client in Devon
6 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My existing FA was retiring and he recommended Daren. So far, I’ve been delighted with all his advice.
How has Daren Wallbank helped you?
He’s listened to me, understanding my requests and needs. He also suggested a better platform for me.
Have you seen the outcome you were hoping for?
Absolutely. Really pleased.
What could they have done better?
I’m not sure there is anything. I get regular newsletters, the Platform app is really simple to navigate. I know they’re always there at the end of phone/or email to help should I need it.
Daren:
Thank you for your 5* review, it is much appreciated and great to hear that you have been happy with the transition from your previous adviser to myself and I will continue to ensure that the advice that I provide is tailored to your personal situation. I also love to see and hear that our clients are enjoying our newsletters and reading the useful information that we provide on financial topics, especially as things are ever changing at the moment. With regards to the platform app, we are seeing more and more of our clients get the benefit of this so thank you for your feedback on that as well.Review
by a verified client in London
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Long term financial planning
How has Daren Wallbank helped you?
With pension transfers and investment advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Daren:
Thank you for your 5* rating. It is always great to catch up with you throughout the year and at your annual advice meeting. As you know, my team and I are here when you need us.Review
by a verified client in Cheshire
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Savings had built up and wanted to ensure the best options were taken
How has Daren Wallbank helped you?
Advised suitable, tax efficient investments.
Have you seen the outcome you were hoping for?
Yes.
Daren:
Thank you very much for your review. I am glad that I have been able to chat with you and advise you on where best I feel that your savings should be invested to maximise your opportunity for your money to grow.Review
by a verified client in London
7 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed help in dealing with my late husband's pension and also advice in how to secure my future financial stability.
How has Daren Wallbank helped you?
Daren was very kind, patient and understanding. He was also very clear and gave concise, practical advice.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I couldn't ask for any better help or service.
Daren:
Thank you for your review and for trusting me to discuss and advise you on such important and personal financial matters that relate to your financial comfort and stability. I always appreciate and empathise with everyone’s different circumstances and therefore I am pleased that was reflected when I was advising you. My team and I are always here to help with anything further that you need.Review
by a verified client in London
8 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Auto-enrolment, life insurance and wills
How has Daren Wallbank helped you?
All are in place now
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Daren and his team have been excellent
Daren:
Thank you for your lovely review. It has been so great for my team and I to get to know you over the years and for me to be able to advise you on such important matters relating to your finances and your future.Review
by a verified client in London
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to amalgamate several different pensions schemes with a view to assessing my future income at different stages in my retirement.
How has Daren Wallbank helped you?
He has explained my options with great clarity, giving me a confidence for the future that I hadn't previously enjoyed. Plus he has demonstrated patience and sensitivity while I dealt with a family bereavement.
Have you seen the outcome you were hoping for?
Not yet, but this is still a work in progress, and I am confident I will guide me to a satisfactory conclusion.
What could they have done better?
Nothing at all.
Daren:
Thank you very much for your 5* rating and for explaining in your review how I have helped you. I am sorry that it has been during a difficult personal time for you and I am glad to hear that you felt my team and I dealt with everything sensitively. It is lovely to hear that you are feeling comfortable and confident with regards to your pensions and your foreseeable financial future and we are always here to help and advise further when you need us.Review
by a verified client in London
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
IHT and Investment
How has Daren Wallbank helped you?
Sound advice and investment
Have you seen the outcome you were hoping for?
Yes_
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. Financial decisions relating to inheritance tax and investing your money in the most secure way are very important and therefore I am glad that I have been able to discuss and advise you on these matters.Review
by a verified client in London
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I did not have a private pension.
How has Daren Wallbank helped you?
Advised on the appropraite pension investment packages available.
Have you seen the outcome you were hoping for?
Yes I believe so.
What could they have done better?
Nothing comes to mind.
Daren:
Thank you for your review and high rating! It is a pleasure being your adviser and thanks for choosing me to advise you on a very important financial decision that will affect your future.Review
by a verified client in West Sussex
9 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We had funds from sale of a house and a transfer of pension.
How has Daren Wallbank helped you?
Daren was highly recommended to us , we contacted him to ask if he could help with advice on investment . Daren made an appt with us very quickly, listened to us very carefully about what help we needed , Within a fortnight he came back to us with a full explanation and plan of what we needed to do to to get an excellent long term return on our investment,which 8 yrs later we are still benefiting from .
Have you seen the outcome you were hoping for?
Yes .
What could they have done better?
Nothing , They have performed perfectly .
Daren:
Thank you for your great feedback and your 5* rating. I have really enjoyed getting to know you and your family over the years and building our long standing and established relationship. How fantastic it is to see that your investments continue to be financially beneficial. As you know, my team and I are always here to help you with anything at all that you need.Review
by a verified client in West Sussex
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement pension pot
How has Daren Wallbank helped you?
Since Daren took over my finances he has kept me updated and been both informative and straight forward.
Have you seen the outcome you were hoping for?
Most definately.
Daren:
Thank you for your 5* review. I always love to hear feedback from my clients on how they feel I am doing as their adviser. My team and I also understand how important it is to be kept updated on such important matters related to finances, so I am very pleased to hear that you are also happy with the communication that you have had from me.Review
by a verified client in Essex
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My previous adviser retired
How has Daren Wallbank helped you?
Daren has helped by being friendly informative and down to earth
Have you seen the outcome you were hoping for?
Yes I have see. The outcome I was hoping for
What could they have done better?
N/A
Daren:
Thank you for your lovely feedback and your kind words. I always aim to ensure that I am understanding and empathetic to everyone's unique situations and financial circumstances to ensure that we achieve the best outcome for you together.Review
by a verified client in Surrey
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Significant invedtment losses during covid. Advice re longer term financial planning options.
How has Daren Wallbank helped you?
Transparent on structure of investments and guidance on managing tax relief.
Have you seen the outcome you were hoping for?
Started on an investment journey.
What could they have done better?
N/a
Review
by a verified client in West Sussex
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
finance advice
How has Daren Wallbank helped you?
Daren is readerly available during advice needed for recant house purchases and accessing funds needed.
Have you seen the outcome you were hoping for?
yes .
Daren:
Thank you for your review and the 5* rating. It has been great being your adviser over the years and I look forward to continuing to be here to support you with any advice and guidance that you need.Review
by a verified client in London
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Ensuring financial security and smart choices around money for a growing family.
How has Daren Wallbank helped you?
My final salary pension transfer has allowed me enjoy my pension with my young family, rather than wait until I'm too old to access it and therefore enjoy it. I had no idea it was possible.
Have you seen the outcome you were hoping for?
Absolutely. Darens advice has always been spot on!
What could they have done better?
Nothing. The service we have received is always bespoke and relevant to our current situation and our aspirations. Daren and his team are always great!
Daren:
Thank you for your great review of my services – feedback from our clients is appreciated and so important to us. It is wonderful to know that based on my advice and our further discussions that you have been able to make the right decisions for you and your young family. As an adviser, I completely understand and appreciate that everyone’s situations are different and will therefore always aim to ensure that my advice is tailored to your individual circumstances and objectives.Review
by a verified client in London
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Job change
How has Daren Wallbank helped you?
All aspects of financial planning
Have you seen the outcome you were hoping for?
Yes and so much more
What could they have done better?
Nothing!
Daren:
Thank you for your great review! It has been a pleasure for me to be your adviser during such important junctures in your life such as changing your job role. My team and I continue to be here for you to help answer any questions.Review
by a verified client in Kent
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Inheritance money.
How has Daren Wallbank helped you?
Daren's nicely reassuring and when we opted to transfer money out to fund a house renovation project there was no problem and our request was acted upon quickly.
Have you seen the outcome you were hoping for?
Yes, after an initial drop in funds.
What could they have done better?
I can't think of anything.
Daren:
Thank you for your review and I am glad that I have been able to discuss and advise you on your options in relation to your inheritance.Review
by a verified client in Northamptonshire
10 months ago
Overall
Service
Advice
Value
What were the circumstances that caused you to initially look for an adviser?
Consiladate my pensions and investments
How has Daren Wallbank helped you?
Reduced my costs and increased my returnes
Have you seen the outcome you were hoping for?
Since Darren took over yes
Daren:
Thank you for writing the review on how you have found my services. I am glad that I have been able to advise you towards a positive outcome.Review
by a verified client in London
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Change in financial circumstances
How has Daren Wallbank helped you?
Helped me to make decisions about my finances.
Have you seen the outcome you were hoping for?
Yes. I now feel assured that my financial interests are being monitored effectively and are used in to meet my aims.
Daren:
Thank you for your 5 star rating, it is much appreciated. Thank you also for entrusting me to advise you on your financial aims and objectives and on making such important financial decisions.Review
by a verified client in London
10 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Investing money from a house sale
How has Daren Wallbank helped you?
Helped to invest and plan for our retirement.
Have you seen the outcome you were hoping for?
Better this year
What could they have done better?
Nothing , the world was undergoing a crisis when we invested
Daren:
Thank you for your lovely review and I am very glad that you chose me to discuss and advise you on how and where to invest your money after your house sale. It is always good to catch up with you and if you need anything, the team and I are always here to help.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Daren was very approachable, good at explaining the intricacies of my financial affairs and very helpful in planning for the next steps I need to take.
Daren:
Thank you very much for your 5 star rating. It was a pleasure to meet you and to go over your questions in order to guide you towards the next steps that you now need to take in order to achieve your goals and objectives. I am here for any further questions that you may have so please do not hesitate to contact us.Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Change of circumstances
How has Daren Wallbank helped you?
Very professional and knowledgeable
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don’t know
Daren:
It was lovely to catch up with you at our recent meeting and thank you for your review on my services.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
existing retired, Darren recommended
How has Daren Wallbank helped you?
helped by being patient with any questions we have asked
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Daren:
Thank you for your lovely review. It was great to see you again at our recent meeting and I am always on hand to answer any questions that you have regarding anything that we discussed at the meeting.Review
by a verified client in West Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement of previous advisor
How has Daren Wallbank helped you?
Yes
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Happy with advice received
Daren:
Thank you for your review and I am glad to have been given the opportunity from your previous adviser to advise you on your finances. If there is anything that you need, my team and I are always here to help.Review
by a verified client in West Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My details were passed on by my former financial advisor
How has Daren Wallbank helped you?
Discussed investments
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Advised my previous advisor had left the business
Daren:
Thank you for your review and for your time during our recent meeting. Please do let us know should you have any follow up questions or anything else that you need to discuss.Review
by a verified client in Sussex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Over 25 years ago I needed advise on my pension and mortgage. Ginkgo bought out my regular advisor, on his retirement, a year ago and thus far have been in line with advise I have received to date.
How has Daren Wallbank helped you?
He has continued to advise on my financial projection and completed a comprehensible report
Have you seen the outcome you were hoping for?
Yes, I'm in the best position financially that I can be, for my circumstances
What could they have done better?
Nothing I'm very happy with the service.
Daren:
Thank you for your feedback and it has been a pleasure advising you on your finances since your previous adviser retired. My team and I will continue to ensure that we are here to assist and support you whenever you need us.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Change in health
How has Daren Wallbank helped you?
By giving me sound advice and helping me understand
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Very very happy with the service I gave received
Daren:
Thank you for your 5 star rating, it is much appreciated. It has been great being your adviser over the last few years and I am glad that I have been able to advise and support you in making such important decisions relating to your finances.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
I was dealing with John Thompson, who was fantastic and is a hard act to follow, but with Daren I feel that he will be an excellent replacement
First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Very helpful and shows friendly!
Daren:
Thank you for your lovely feedback and I am glad that you found our introductory meeting helpful. I look forward to working with you in the future.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Jon Thompson was a hard act to follow, my first impression of Daren was that he was a good replacement
Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wished to change a defined benefit pension scheme to a drawdown investment model
How has Daren Wallbank helped you?
He advised and then completed the transfer from defined benefit to drawdown and also transferred my other pensions (4 in total) into one manageable investment. We recently had an annual review.
Have you seen the outcome you were hoping for?
Yes so far
What could they have done better?
Nothing comes to mind at this juncture.
Daren:
Thank you for your review and I am really pleased that you chose me as your adviser to assist and advise you on your various pensions. It was also good to catch up with you recently at your annual advice meeting so that we were able to discuss and review your financial portfolio to ensure that everything is still in line in terms of your personal circumstances and the suitability of your plans and objectives.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Honest advice
Daren:
Thank you very much for your review. It was a pleasure to meet with you and to discuss your situation. Please do let my team or I know should you have any further questions.Review
by a verified client in Hampshire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Consolidated pension funds and needed advice.
How has Daren Wallbank helped you?
Advice when and if needed.
Have you seen the outcome you were hoping for?
Bearing in mind the markets have been difficult at times I think I have.
What could they have done better?
N/a
Daren:
Thank you for your 5* review and I am really glad to hear that you have had the outcome that you were hoping for. I am always here on hand for any further questions or advice that you need.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looked to save money for a pension.
How has Daren Wallbank helped you?
Daren has helped me manage my funds in order to save efficiently for my pension. The advice he has provided me has been really helpful.
Have you seen the outcome you were hoping for?
Yes, within reason
Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Advised by solicitor
How has Daren Wallbank helped you?
Advice on planning for the future
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your 5* review. Planning to secure your financial future is so important. I'm so pleased I was able to assist you with this and look forward to working with you further in the future. Thank you again for your review.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I became disabled and needed to utilise my savings
How has Daren Wallbank helped you?
Always available for our every need
Have you seen the outcome you were hoping for?
No It is long term investment
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. I am so pleased to have been able to help you with utilising your savings efficiently. If you need any further assistance, the team and I are always on hand to help.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Good intial consultation
Daren:
Thank you for your feedback! It was a pleasure to meet you. I'm so pleased you felt the initial consultation went well and I look forward to working with you in the future.Review
by a verified client in Essex
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
to invest a lump sum of money
How has Daren Wallbank helped you?
0
Have you seen the outcome you were hoping for?
yes
What could they have done better?
0
Daren:
Thank you for your review. I am pleased to have been able to help you with your investments. If you need any further assistance, the team and I are always on hand to help.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Clear, concise, warm approach and really listened to what is happening for me. Good thoughtful ideas and something for me to definitely think about. I felt very much like I could trust him.
Daren:
Thank you for your 5/5 review on how you found our introductory meeting. It's lovely to read your kind words and I'm thrilled you found my suggestions helpful. I look forward to hearing from you as your situation progresses. As always, I and the team are always on hand to help whenever we can.Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for advice on the best use of my company pensions.
How has Daren Wallbank helped you?
We discussed the options available for the best use of my pensions and his recommendations for my current and retirement financial planning.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
There were some delays with combining my company pensions but I found Daren and the entire team at Gingko helpful at all times
Daren:
Thank you for your 5* review, I'm so glad we were able to help you get the best from you company pensions. Thank you so much for your patience throughout, as you say, it can sometimes be a slow process combining various pension pots as there is often a lot liaising with different companies to be done. The team and I will always be on hand to help should you need any further assistance in the future.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We needed a reliable dependable adviser to help us manage our retirement funds
How has Daren Wallbank helped you?
He continues to provide clear concise reliable advice and assistance and to help directly in the management of our funds
Have you seen the outcome you were hoping for?
Yes and more so
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. I am so pleased you felt the advice I provided was concise and reliable. If you need any further assistance with managing your retirement funds, the team and I are always on hand to help.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Recommend after my divorce
How has Daren Wallbank helped you?
He ensures my money is in the best hands and is on track to give me the best return when I decide to retire
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Daren:
Thank you for your review, I'm so pleased to have been able to help. I and the team are always on hand to help keep your financial goals on track.Review
by a verified client in Kent
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I have an annual meeting with Daren to discuss how things are going, changes to personal circumstance.
How has Daren Wallbank helped you?
There are regular newsletters issued by Daren's company. There is regular phone calls and e-mails from Glinko. If you have any problems there is always someone at his company who is able to come to your aid.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing - I have no problems with the advice given to me and the actions taken on my behalf.
Daren:
Thank you for your 5* review. I am so pleased we have been able to help you again. I and the team are strong believers in keeping clients up to date with industry news and strive to provide helpful and insightful newsletters regularly so I'm pleased you appreciate the. As ever, if you need any further assistance, the team and I are always on hand to help.Review
by a verified client in London
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wasn’t happy with my previous adviser. I wanted someone who would more proactively manage my affairs.
How has Daren Wallbank helped you?
Daren has helped me set out a clear plan: what my goals are, when I hope to achieve them, and how I’m going to do it. He is extremely knowledgeable, creative and easy to understand. And he’s supported by a great team. I feel much more confident now!
Have you seen the outcome you were hoping for?
Yes, definitely.
What could they have done better?
Nothing
Daren:
Thank you so much for the 5* review and for your kind words about the team. I completely agree, they are a great team! A proactive approach is essential when creating a clear and achievable financial plan for a client. And, to be honest, resting on our laurels doesn't come naturally to me, or any of the team here at Ginkgo! Plain speaking advice is one our leading principles, so it’s great to hear you found the advice provided easy to understand. We will always keep jargon to a minimum! As ever, the team and I are always here if you need any further assistance.Review
by a verified client in Surrey
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Changes in the market having a detrimental effect on pension pot.
How has Daren Wallbank helped you?
Offered several options, helped maximise tax position.
Have you seen the outcome you were hoping for?
Too early to say.
What could they have done better?
Not applicable.
Daren:
Thank you for your 5* review. As you say, changes in the market can have an impact on pensions, so I'm so pleased I was able to provide you with a number of alternative options to consider. I look forward to continuing to support you with your pension in the future.Review
by a verified client in Worcestershire
a year ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My original adviser retired and introduced me to Daren
How has Daren Wallbank helped you?
Very friendly and explained things very well and in a professional manner.
Have you seen the outcome you were hoping for?
So far yes
What could they have done better?
Nothing at this point in time.
Daren:
Thank you so much for your review. It's great to receive feedback like this. I am so pleased you felt the advice I provided was clearly explained. If you need any further assistance, the team and I are always on hand to help.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
Very friendly approach and immediately put the client at ease. Demonstrates great patience and gives clear explanations about the services on offer.
Daren:
Thank you for your review on how you found our introductory meeting. I am so pleased that I was able to put you at ease and you felt my explanations were clear and easy understand. I look forward to hearing from you, if you have any further questions in the future.First impression
by a VouchedFor user
a year ago
Overall
Please provide a brief comment about your experience with Daren
I met Daren for the first time in May 2023, although I had been introduced to him by one of his colleagues I have known for years. I found Darren to be very professional, trustworthy and easy to talk to.
Daren:
Thank you so much for your review. It's always lovely to receive such kind feedback. It was great to meet you too and I look forward to hearing from you as your situation progresses. As always, I and the team are always on hand to help whenever we can.Review
by a verified client in Essex
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Having money in savings that felt better to seek advice on and invest.
How has Daren Wallbank helped you?
Very helpful and straight forward advice.
Have you seen the outcome you were hoping for?
Change In personal circumstances affected this.
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. I am so pleased you felt the investment advice I provided was helpful and straight forward. If you need any further assistance, the team and I are always on hand to help.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Change in circumstances and a desire to make more structure financial plans
How has Daren Wallbank helped you?
Full financial planning across the board, including mortgages, pensions and transfers, investment advice
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your 5* review. Taking a holistic approach to financial advice and looking at all aspects is a great way to get a structured financial plan in place to help achieve better outcomes further down the line. I was so pleased to have been able to help you achieve this. The team and I are always on hand , if you need any further assistance in the future.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
My wife had money from leaving the Civil Servicde which was previously invested in a finance organisation recommended by the Civil Service. The investment was not making much money. We then heard about Ginko from Facebook colleagues and met with Daren. We were extremely impressed by his ability to explain financial matters in ways that a layperson would understand. He was knowledgable, very personable and his advice has been excellent and extremely reassuring. We have recommended Daren to friends on a number of occasions.
How has Daren Wallbank helped you?
Our investments have performed extremely well, even taking into account the challenges of the past 7 years. Daren's advice has enabled us to manage our finances well and prepare for the future with a clear purpose.
Have you seen the outcome you were hoping for?
Our investments have far outperformed under Gingko than under the previous financial advisers.
What could they have done better?
I don't believe that they could have done better. Our investments have performed beyond our expectations.
Daren:
Thank you so much for taking the time to leave such a lovely review and for recommending me to your friends. Explaining financial matters as clearly as possible is one of the most important aspects of my role. Plain speaking advice is one our leading principles, so it’s always great to hear our clients appreciate it! I'm thrilled your investments have performed well for you, as you say, the past few years have been challenging to say the least! As ever, the team and I are always here if you need any further assistance.Review
by a verified client in Hampshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Annual review
How has Daren Wallbank helped you?
Summarised options
Have you seen the outcome you were hoping for?
Need to study
What could they have done better?
N/A
Daren:
Thank you for your review. I'm pleased I was able to help you with your annual review. The Ginkgo team and I are always on hand to help whenever you need us.Review
by a verified client in London
2 years ago
Overall
Service
Value
Advice
What were the circumstances that caused you to initially look for an adviser?
I inherited some wealth and wanted to make sure my partner and I would a financially secure future
How has Daren Wallbank helped you?
Daren has helped set up pensions and ISA's and investments for my partner and I. He will be reviewing these regularly to make sure they are working to our best advantage. He also helped us set up a solution for our cash savings to bring in larger returns than they had been doing.
Have you seen the outcome you were hoping for?
It's early days yet but everything is in place and I'm hopeful for positive results
What could they have done better?
I don't know
Daren:
Financially securing yours and your loved ones futures is so important. I'm so pleased I was able to assist you with this and look forward to working with you further in the future. Thank you so much for your review.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren is considered and articulate in providing knowledgeable advice in an empathetic way. I felt reassured and confident when listening to his guidance.
Daren:
Thank you for your review and kind words. I’m so pleased to have been able to reassure you. I look forward to helping you again in the future, should the need arise.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanting to plan for the future
How has Daren Wallbank helped you?
Clear advice, focussed on our objectives, excellent options to understand and discuss, straightforward and no-nonsense explanations. And really fantastic results.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Daren:
Thank you for your 5* review. I am so pleased you found the advice clear and focussed on your objectives. Providing clients with options they may not have previously considered in as straightforward a way as possible is hugely rewarding so I am thrilled to have been able to help! If you need any further assistance in the future, please do get in touch.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Age and near retirement
How has Daren Wallbank helped you?
Yes
Have you seen the outcome you were hoping for?
Somewhat, but the current climate hindered more growth
Daren:
Thank you so much for your 5* review. I am so pleased that I have been able to help you. As ever, if I or any of the team can be of any further assistance, please do not hesitate to contact me.Review
by a verified client in Kent
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I am disabled and needed financial stability
How has Daren Wallbank helped you?
darren has been contactable at any time we have had any questions and resolved all of our problems
Have you seen the outcome you were hoping for?
the advice I have been receiving has allowed me not to worry
What could they have done better?
through the past three years with all the economic turmoil and unrest I believe there is nothing more he could have done better
Daren:
Thank you so much for your 5* review. I am so pleased that I have been able to help you. The past few years have certainly been tricky so it is fantastic to hear you that the advice you have received has allayed your worries. As ever, if I can be of any further assistance, please do not hesitate to contact me.Review
by a verified client in Cambridgeshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Dealing with my Aunt's finances
How has Daren Wallbank helped you?
Dealing with my aunt's portfolio
Have you seen the outcome you were hoping for?
Difficult to say as the last year has not been the best for investments
Daren:
Thank you for your review. As you say, the last year hasn't been the best for investments but I am pleased you are satisified overall. Looking after a loved one's finances is often a daunting prospect so I am glad to have been able to help you. As ever, should you need any further assistance please do contact the team.Review
by a verified client in Hampshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Opening up new investments
How has Daren Wallbank helped you?
Yes. From just advice to recommendation of suitable products.
Have you seen the outcome you were hoping for?
Very much so .
What could they have done better?
Chocolate biscuits
Daren:
Thank you for your 5* review and I am so pleased I was able to help you find suitable investment products. Duly noted on the chocolate biscuit front .... we'll make sure we have some ready when you next come in!First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren works on a percentage basis for his fees but was unable to give me an indication of what range the fee would be in.
Daren:
I'm sorry that Ginkgo Financial isn't the right fit for your needs at this time. We are committed to being transparent with clients about our fees: our VouchedFor listing states clearly that we charge on a percentage basis, and we did explain this to you from the outset. I hope that you found the meeting worthwhile nonetheless.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension possibilities
How has Daren Wallbank helped you?
With sound advice in a language that does not leave you baffled with complicated jargon And with great investments for my future
Have you seen the outcome you were hoping for?
Yes over and above my expectations
What could they have done better?
Absolutely nothing Fantastic company that I have recommended to many people
Daren:
Thank you so much for the 5* review and your recommendation. Plain speaking is one of our guiding principles at Ginkgo, so we always try to keep jargon to an absolute minimum! If there is anything we can help you with in the future, please do get in touch.Review
by a verified client in Devon
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed a specialist who was authorised to deal with the transfer of a bank pension.
How has Daren Wallbank helped you?
Daren assisted as he understood the complex process and understood the abrupt and constantly changing personal circumsatnce that I found myself in.
Have you seen the outcome you were hoping for?
The outcome obtained was what was wnated as the funds were released by the bank.
What could they have done better?
I was very pleased with the outcome and do not think that anything better could have been doen as the bank was nht easiest to deal with.
Daren:
Thank you for your 5* review. I am so pleased I was able to help you with the transfer of your bank pension. Pension transfers are always complex and everyone’s circumstances are different and fast changing so I fully understand and am just happy to have been able to assist you. If you need any further assistance please do not hesitate to get in touch.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension Transfer
How has Daren Wallbank helped you?
Daren Wallbank has been involved with the transfer of a company pension. His staff made the whole journey effortless.
Have you seen the outcome you were hoping for?
Yes, and then some!
What could they have done better?
N/A
Daren:
Thank you for your 5* review and kind words. I’m so pleased the team have made the pension transfer process easy. As ever, if you need any further assistance in the future please do not hesitate to get in touch.Review
by a verified client in Powys
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wished to transfer out of a DB Pension and needed specialist assistance
How has Daren Wallbank helped you?
From the start Daren and his team acted in a timely manner always explaining things along the way. There was never anything too much trouble for them. They assisted at every stage. Always willing to help.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't feel that there is anything that they could have done better.
Daren:
Thank you for your 5* review and kind words. I and the team are always happy to help. We appreciate how lengthy a process it is to transfer a Defined Benefit pension, which is why we always try to make sure clients are kept up to date on the progress of their case every step of the way and why we explain why a particular action is required from them.Review
by a verified client in Leicestershire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Daren Wallbank helped you?
He advised on the way my pension could work better for me and sorting out the final salary part of my pension.
Have you seen the outcome you were hoping for?
Early days yet but signs are positive.
What could they have done better?
Nothing that I can see.
Daren:
Thank you for your 5* review. I am so pleased to have assisted in sorting out your final salary pension and providing you with advice on how to get the best from your pensions. Enjoy your retirement and if you ever need anything from my team and I, please do not hesitate to get in touch.Review
by a verified client in Essex
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Our old FA had retired
How has Daren Wallbank helped you?
Yes
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, they were on top of everything
Daren:
Thank you for your 5* rating. It has been a pleasure to advise you and I look forward to continuing to support you with your financial needs.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Excellent advice - concise and using appropriate language to add clarity
Daren:
Thank you for your 5 out of 5 rating. Everyone at Ginkgo tries to keep industry jargon to a minimum, so I'm really pleased you found the advice helpful and language concise!Review
by a verified client in Essex
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transfer of a defined benefit pension
How has Daren Wallbank helped you?
Made a difficult process much easier for me.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing - very happy with the service
Daren:
Thank you for your 5* rating. It was a pleasure to advise you on your defined benefit pension transfer. I am so pleased I have made the process easier for you and I look forward to continuing to support you with your pension.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
I met with Daren to discuss options around my pension pots. He was very patient and explained everything well (very important for someone like me who struggles to get their head around pensions!). He explained potential risks as well as gains and options that had never occurred to me. His experience in the pensions fields was evident. I would recommend Daren's expertise to anyone who, like me, needs to understand their options.
Daren:
Thank you for taking the time to write such a lovely review. I am so pleased to hear that I was able to help you gain a better understanding of your pension options. I look forward to meeting with you again soon.Repeat review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
Daren gave me his time to help with my personal self assessment even though this has nothing to do with the service we pay for. Daren has set up our new pension scheme for the directors of our businesses whilst still running the scottish widows for employees. He has advised and helps other friends of mine in difficult situations and i am planning for his team to run an event to my employers and clients in March on financial advice, wills, savings etc.
Daren:
Thank you for your 5* review. I’m always happy to assist where I can, so I was thrilled to help you with your personal self-assessment! I’m looking forward to your event and cant wait to help your employees and clients!First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren has been very helpful and informative about my financial matters.
Daren:
Thank you for your review on how you found our introductory meeting. I am glad that you found the inforamtion provided helpful and I look forward to hearing from you as your situation progresses. Please do not hesitate to get in touch if you have any further questions in the future.Repeat review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
Pension transfers - specialist
Daren:
Thank you for your 5* review. I’m so pleased you’re still happy with the service you receive from me and the rest of the Ginkgo team.Repeat review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
It’s been a huge comfort to me in such turbulent times to know that I’m getting the very best advice to keep my long-term plans on track. Daren is always available for a quick chat when needed. His knowledge is amazing and I’ve never known him stumped by a problem: he always comes up with a clever solution! I’ve also been really impressed with Ginkgo’s email communications - the blogs, industry updates and newsletters are really helpful and always relevant. Great reading over a morning coffee! Overall, I can’t fault Daren and his amazing team.
Daren:
Thank you for your 5* review and kind words. I’m so pleased you’ve been impressed with our communications throughout these turbulent times. The team works really hard to research and create content that our clients will find useful so it’s great to hear this. As ever, if you have any further questions then please do not hesitate to get in touch.Review
by a verified client in London
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had been considering whether or not to transfer a Defined Benefit pension to a SIPP.
How has Daren Wallbank helped you?
Daren detailed the pros and cons of making a pension transfer and clarified any questions I had on the process and the risks. The process was quite long and involved but Daren kept me up to date with all the steps.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I think it would be useful to show a very simplified version of the projected income, fees etc. for a 5 year period from the transfer date.
Daren:
Thank you for your kind review and for your feedback on how I assisted with your understanding of pension transfers. As know, the pension transfer process is lengthy and very complex, so thank you for your continued communication with the team and I to ensure that the process was able to be completed as smoothly and promptly as possible.Review
by a verified client in Hertfordshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to transfer three final salary pension schemes into one pot as planning retirement in the next few years.
How has Daren Wallbank helped you?
Daren helped me to understand the current situation regarding my final salary schemes and demonstrate how transferring these into one pot could help achieve my retirement and lifestyle objectives.
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your review and for your feedback on how I assisted you in understanding the pensions that you had and the options on how you could move forward with these to ensure that your future financial objectives were met. As you will now know, the Defined Benefit pension transfer process is detailed and complex, so we'd also like to thank you for your frequent cooperation and communication with my team and I to ensure that the process was able to be completed as smoothly and promptly as possible.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Very helpful advice regarding future financial management.
Daren:
Thank you for your review on how you found our introductory meeting. I am glad that I was able to answer your questions and provide you with the advice that you needed. I look forward to hearing from you as your situation progresses and if you have any further questions for me in the meantime, then please do not hesitate to get in touch.Review
by a verified client in Surrey
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Daniel Wallbank was recommended to me as a specialist for Final Salary Pension Transfers
How has Daren Wallbank helped you?
I am now able to retire earlier than I thought possible and am financially protected. Thank you.
Have you seen the outcome you were hoping for?
The outcome was what I was hoping for.
What could they have done better?
I have nothing to add here. The end to end process was extremely efficient, regular updates, meetings and support. Thank you.
Daren:
Thank you for writing this review and for explaining how you found the whole process. I appreciate what a big decision it is when deciding how to proceed with your Final Salary pension and therefore I am glad that I was able to discuss this with you and that your desired outcome was achieved and that you have that feeling of financial protection and comfort. It was great working with you over the last few months so thank you very much.Review
by a verified client in Middlesex
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Like many people of my generation, I have multiple "Defined Benefits" pension plans and one dating back to early 1970s. These pension schemes tend to be very complex and I needed advice on whether to transfer out to a SIPP.
How has Daren Wallbank helped you?
I received honest guidance & advice from Daren.
Have you seen the outcome you were hoping for?
I was hoping to transfer out but then my personal circumstaces drastically changed. In collaboration with Daren, I have decided to wait and reassess in future.
What could they have done better?
Nothing
Daren:
Thank you for your review and 5* rating! Thank you also for providing me with the opportunity to discuss and understand your circumstances and pensions in more detail. I am pleased that we have been able to establish and make a decision on what is best for you moving forward. Should you have any further questions, then please do get in touch at any time.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
I am very happy with the service I have received from Daren Wallbank and equally important, mutually respectful relationship we had developed. He obviously has a good track record and expertise in his target areas of financial services. I have recent experience of dealing with other IFAs & for me what differentiates Daren Wallbeck is that he is conscientious, honest and able (willing!) to openly communicate in plain English. And, in my experience that approach to dealing with clients permeates through his team. I very much appreciate the work and personalised support provided to me by Daren & his team. I would have no hesitation in going back for further consultation and advice.
Daren:
Thank you very much for your lovely feedback, it really is much appreciated. I completely agree that it was great for my team and I to also build that honest and transparent relationship with you over the last few months. I completely understand and appreciate that discussing the advice options available in relation to a Defined Benefit pension is so complex and I therefore will continue to explain and communicate this and other areas of financial advice in a manner that is understandable to all of my clients. We are here if and when you need us in the future and thank you again.Review
by a verified client in Norfolk
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wished to transfer my DB pension to a SIPP
How has Daren Wallbank helped you?
He gave clear and factual information.
Have you seen the outcome you were hoping for?
No, however this is due to the Pension company not providing information in a timely matter which resulted in a lower valuation meaning it was not advisable to proceed at this present time.
What could they have done better?
N/A as it was advised not to proceed at this present time
Daren:
Thank you for giving me the opportunity to discuss and advise you on your Defined Benefit pension and it has been lovely for my team and I to work with you over the last few months. If and when this is something that you would like to discuss and consider again in the future, then I am always here to help.Repeat review
by a verified client in London
2 years ago
Overall
Advice
Value
Service
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
Daren not only gives me financial advice but I'm made emotionally very comfortable because I know he knows his subject.
Daren:
Thank you for your review and it is always of great importance to me that as my client, you feel comfortable speaking to me about your circumstances and specific situation. It has been a pleasure knowing and advising you over the years and as you know, you are always welcome to pop into the office and see the team and I whenever you require any help or support with anything.Review
by a verified client in Derbyshire
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was in long term rented accommodation that was rising, and my employment contract terminated, and I had learned that, with a qualified advisor, and circumstances that were worthy, I could transfer out of my final salary pensions, in order to gain security by buying a property outright.
How has Daren Wallbank helped you?
With as much passion and professionalism as if it were his own circumstances he was managing.
Have you seen the outcome you were hoping for?
Very much so, I complete on a little cottage in Derbyshire during August 2022.
What could they have done better?
Nothing, his entire team work in total tandem with each other.
Daren:
Thank you for your review and for explaining further on how my team and I have helped you and we really do appreciate the kind words. It was so important to me right from the beginning to listen to and understand what you needed, so that your objective of owning your own property and providing that stability for yourself could be met. It has been a pleasure working with you.Review
by a verified client in Suffolk
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Had to discuss my personal details and required a competent and knowledgeable advisor specialising in defined benefit transfers.
How has Daren Wallbank helped you?
Daren and his team of professionals, all acted and contributed to a successful transfer, linking in by FaceTime meetings and numerous emails calls etc to keep me informed of the position and any issues.
Have you seen the outcome you were hoping for?
Yes and he listened and acted for me and my family with our requirements and recommendations
What could they have done better?
I doubt it although it may have taken a few months and may have seemed a long time, the process is time consuming and there is a lot to go through and has to be conducted in professional manner, which was the case.
Daren:
Thank you very much for your wonderful feedback in relation to how you found the Defined Benefit pension advice and implementation process with my team and I. It is always my aim to ensure that with such an important life decision, my clients are always happy and comfortable with how we are proceeding and that my team are on hand to keep you updated and answer any questions that you may have along the way.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Had a video call with Daren found him to be very clear in his feedback and feel confident that he will be able to help me achieve my goal.
Daren:
Thank you for your review and for your time during our introductory video meeting to discuss your advice options relating to your Defined Benefit pension. This is a very important step for your future and I assure you that my team and I will be here to support you throughout the process and to keep you updated on the various stages towards meeting the end objective.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Very welcoming and knowledgeable providing confidence in making important decisions
Daren:
Thank you for your 5* rating and for your review on how you found our introductory meeting. It was great to meet you at our office and I am pleased to hear that our discussion and the information that I provided to you has given you some confidence towards making some very important financial decisions. I look forward to meeting with you again soon.Review
by a verified client in West Midlands
2 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was 60 and had and recently made redundant . I was hoping to get away from the alarm clock routine forever . I knew I had a decent pension pot but was unable to access it . Also I didn't like the fact if I died before my wife she would only have access to 50% of it's value .
How has Daren Wallbank helped you?
Daren talked us through a lot of the process . I explained finance wasn't exactly my field of experience so as much as possible it was kept simple for me .I like that .
Have you seen the outcome you were hoping for?
Yes , completely satisfied .
What could they have done better?
I don't think they have could have done better . I wont name names but the company they were up against could have been more helpful
Daren:
Thank you very much for your rating and for your feedback on how you have found the advice and the manner it was given. I completely understand and appreciate how detailed and complex the whole Defined Benefit pension transfer process and implementation is therefore it is so important that I explain each aspect as much as possible so that clients are happy with the very important decisions and steps that they are taking. It has been great working with you and thank you again.First impression
by a VouchedFor user
2 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren from Ginkgo Financial was very helpful in helping me understand my pension options. I would highly recommend him as financial advisor.
Daren:
Thank you for your lovely feedback, it was great to speak with you. I am pleased to hear that you would recommend me to your family and friends and if anyone would like an introductory meeting with us, please do not hesitate to pass on our details to them.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
My wife and I are in the process of interviewing potential financial advisers to support me in managing my savings and pension fund. My interview with Daren was extremely informative and helpful and has encouraged me to think more broadly about my financial affairs, in particular inheritance tax. I found him very personable and confidence inducing.
Daren:
Thank you for taking the time out to write your review on how you found our introductory meeting, it is much appreciated. I am glad that our meeting has encouraged you to gain a broader insight and to consider further things such as Inheritance Tax, as these things are all so important in relation to your overall financial portfolio. I appreciate that choosing the right financial adviser is a big decision and therefore If there is anything that I can clarify for you, then please do not hesitate to get in touch.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Facilitating a transfer of a defined benefit pension pot to a sipp close to the DB scheme retirement date.
How has Daren Wallbank helped you?
Every step of the necessarily long advisory and administrative process was clearly explained. Any input and requirements from myself were backed up with the reasons and timelines.
Have you seen the outcome you were hoping for?
The entire pot was transferred to a sipp recommended by Daren.
What could they have done better?
Nothing
Daren:
Thank you for your great feedback, it is much appreciated. It is always really important to us that within this detailed and lengthy process of transferring a Defined Benefit pension that our clients are kept updated on the progress of their case each step of the way and we explain why an action is required from them, the reasoning behind it and how it links to their transfer. I am pleased that my team and I delivered that to you.Review
by a verified client in West Midlands
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transferring out a company pension
How has Daren Wallbank helped you?
Daren gave me clear advice which considered my personal situation and attitudes leaving me to be confident in the decision I made.
Have you seen the outcome you were hoping for?
Yes, the pension was transferred as I had hoped.
Daren:
Thank you for your review of how you found the Defined Benefit pension advice and transfer process. Transferring a Defined Benefit pension is such a complex and detailed process and I always want to ensure that my clients have absolute full knowledge of what the transfer entails and are completely comfortable in any decisions that they make.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transfer from my current defined benefits pension scheme
How has Daren Wallbank helped you?
Informed and measured advice, suitably qualified where needed, but never any sales tactics or pressure. Each step of the process was explained and my expectations were managed throughout
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Daren:
Thank you for your review and for explaining how I have advised and assisted you in relation to transferring your Defined Benefit pension. It is very important to my team and I to ensure that our clients are frequently kept updated on the progress of their case, so that you consistently feel comfortable and at ease. It has been a pleasure working with you and thanks again for your feedback.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren really listened and offered very helpful advice - highly recommend.
Daren:
Thank you for your review and I am glad that I was able to be of help to you in relation to your questions around trusts and financial planning for the future.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren understood what I am aiming for with my retirement
Daren:
Thank you for your review of how you found our introductory meeting. It was good to speak with you and to understand more about your circumstances and how I can help you. I look forward to us moving forward and working together with you on your Defined Benefit pension.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
From arranging the first call to the specifics of our situation and attention to detail, Darren has been really easy, efficient and helpful - would definitely recommend.
Daren:
Thanks for your great feedback! It was a pleasure to meet you both via our introductory video meeting and to answer your initial questions. Thank you also for saying you would recommend me to others - my team and I are always here and ready to help.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren, was straight with all charges. And answered all Questions in easy to understand English.
Daren:
Thank you for your review and I am pleased to hear that you found our introductory meeting helpful and informative. I like to ensure that I explain financial matters to clients in a way that is easy to understand and digest and I am always here to help with further questions throughout the process.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had sold my house and needed investment and inheritance planning. He certainly knows the financial areas and helps me over any queries that come up. I'm very happy to recommend him.
How has Daren Wallbank helped you?
He is always there to answer any queries.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't think Daren and his team could have done better.
Daren:
Thank you for your lovely review. It has been a great experience getting to know you and to understand your circumstances. I know how important it was to help you to plan and secure your future financial objectives.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
retirement and need to sort out my private pension pot
How has Daren Wallbank helped you?
by sorting out my pension and setting up drawdown and advice on investing my pension pot
Have you seen the outcome you were hoping for?
not yet but it is to early to judge
Daren:
Thank you for your review. I appreciate how important it is for clients to understand the options in relation to their pension(s) and therefore I am glad that I was able to assist and advise you on a plan to move forward with your private pension.Review
by a verified client in Kent
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Retirement Planning for the future, share protection scheme for our business
How has Daren Wallbank helped you?
Forward planning, presenting different options in a very clear and precise way. Excellent knowledge
Have you seen the outcome you were hoping for?
Yes absolutely
Daren:
Thank you for your review of how you have found being my client. I am glad that I have been there to assist and advise you on matters relating to your own future and the needs of your business.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To manage investments and long term financial planning.
How has Daren Wallbank helped you?
Daren has helped to ensure I am invested across a range of pensions and continually provides clear advice and explanations in a fast moving environment.
Have you seen the outcome you were hoping for?
I have received the advise I was looking for.
Daren:
Thank you for writing a review on how you have found my service and advice over the years. It is great being your adviser and as always, if you need anything at all from my team and I, don't hesitate to get in touch.Review
by a verified client in Devon
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to transfer my pension, retirement income and investment and savings
How has Daren Wallbank helped you?
Daren talks me through the pros and cons of his advice, he talks of the alternatives and what I am comfortable doing. I feel confident of my decisions and the path I have taken. His team that support him provide excellent service too.
Have you seen the outcome you were hoping for?
Yes by far.
What could they have done better?
Nothing.
Daren:
It has been great advising and supporting you over the last few years. My aim is to always ensure that my clients are provided with the relevant and necessary information so that they are comfortable and happy with the decisions that they make, so thank you for explaining how you have found the process.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed long term financial awareness
How has Daren Wallbank helped you?
A very pleasant man that has put himself out many times to organise my needs
Have you seen the outcome you were hoping for?
So far
What could they have done better?
So far nothing
Daren:
Thank you for your 5* rating and lovely words. It has been such a pleasure being your adviser over the years and I look forward to continuing to support and advise you both.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Darren gave us honest advice for a plan for our retirement. We found the online meeting professional yet presented in a friendly no pressure approach which put us at ease. We certainly will be using Darren to look after our future portfolio.
Daren:
Thank you for your review and to you both for your time during the meeting earlier this week. It was great to have a chat and to understand more about your circumstances and how I can help you to achieve your financial objectives for your future.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Had a 30 minute initial intro. He managed to glean a lot of information in a short space of time and get to the crux of the issues. Made some interesting recommendations, which we hadn't previously considered.
Daren:
Thank you for your review. It was lovely to speak with you and I am glad I was able to provide you with some useful information during our introductory meeting. If you have any questions after reading through the post meeting information that we sent over to you, please do not hesitate to get in touch.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Recently had a 1-hr consultation with Daren Wallbank and very happy with the service I've received so far from him personally and his team. He didn't do hard sell and responded directly to any questions I asked.
Daren:
Thank you for your lovely review on how you found our introductory meeting. It was a pleasure speaking with you and I look forward to my team and I working with you moving forward.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
I had an excellent introductory call with Daren last week. Daren was very professional in his approach and took pains to understand my situation and requirements. He helped me to gain more insight into my needs and my options for the future.
Daren:
Thank you for your review and it was great to speak with you during our introductory meeting and to gain an understanding into your circumstances and how I can help you to achieve your financial objectives. Please do let me know if you have any further questions at all.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
The video meeting was very informative and details clearly communicated.
Daren:
Thank you for your review and it was a pleasure to answer your questions during the introductory video meeting. I look forward to working with you.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren called me as arranged and was able to provide me with clear and concise guidance regarding my deferred final salary pension scheme.
Daren:
Thank you for your review of our introductory telephone meeting. If you have any further queries, then please do feel free to get in touch.Review
by a verified client in Nottinghamshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for advice about the benefits of transferring out of my defined benefit scheme and thereafter for support to manage the transfer process.
How has Daren Wallbank helped you?
Darren helped us to think through why we might transfer and the associated risks / benefits.
Have you seen the outcome you were hoping for?
Yes, very much so.
What could they have done better?
Nothing. The services was exactly what we wanted to time and to cost. Our timescales were very tight but Darren and the team were able to meet them (with a few days contingency to spare).
Daren:
Thank you for your 5* rating and for explaining in your review what you required from me in relation to your Defined Benefit pension and how my team and I have met your expectations. It has been a pleasure speaking with you throughout the process and I look forward to continuing to support you with your pension.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Responded to my enquiry quickly. Very informative and straight forward
Daren:
Thank you for your review of our introductory meeting. If you need me to clarify any points that we discussed, then please do not hesitate to get in touch.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Introductory meeting with Daren was very professional and informative.
Daren:
Thank you for your review of our recent introductory meeting and for proceeding with my services in relation to your Defined Benefit pension. I look forward to working with you and if you have any questions throughout the process, please do not hesitate to contact me.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Spoke with Daren on investment matters where wording can be misleading or confusing - not the case here. Everything explained in straight talking dialogue that left nothing to chance. Anything I was unsure of was made clear, my checking I had elements correct were treated patiently. Left me feeling the conversation was important to both parties which I feel is significant.
Daren:
Thank you for your review and feedback on how you found our introductory meeting. I appreciate what an important personal and financial decision this is and I am therefore really happy to hear that you felt everything was explained clearly to you. If you have any further questions, please do let me know.Review
by a verified client in Kent
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Company pension
How has Daren Wallbank helped you?
He found the best pension investment for me
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Daren:
Thank you for your review and I am really glad to hear that we achieved the outcome that you wished for. The team and I are here to help with anything else that you need in the future.Repeat review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
We are getting nearer to signing off our new pensions and understanding more about how to invest our profits and be tax efficient
Daren:
Thank you for your review. I am grateful and appreciative of your continued business and the relationship that has been built between us and yourselves over the years.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Very pleased with my experience so far with Daren, so much so that I am now recommending Daren to my granddaughter. Thank you.
Daren:
Thank you very much for your review and for recommending your granddaughter to us!Repeat review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
We’ve reviewed my final salary pension transfer which Daren recommended and has been a huge success. He’s also modelled my shirt and medium term expenditure against my investments for me.
Daren:
Thank you for your review and I love to hear how my advice has helped my clients. I look forward to continuing to work with you.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Shareholders insurance and auto enrolment
How has Daren Wallbank helped you?
He advised us through the whole process, made it very easy.
Have you seen the outcome you were hoping for?
Absolutely yes
What could they have done better?
Nothing - excellent service all round
Daren:
Thank you for your 5* review and your great feedback. My team and I continue to enjoy seeing our working relationship with yourself and the other Directors flourish.Repeat review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
One of the things that has impressed me most about being a client of Daren and Ginkgo Financial's is their excellent communication. Throughout the pandemic, they were always available by phone or video call to answer any questions. I get timely, relevant emails about some really interesting topics - so I feel like my financial knowledge is increasing all the time. Daren takes the time to understand my concerns and needs and tailor his advice accordingly. For instance, at my recent review we talked about how important ethical investing is to me. After a full ESG review, it was great to see that my investments can be both ethical and effective!
Daren:
Thank you very much for your great review. We feel that it is so important to keep our clients and our team frequently up to date on financial areas that may affect them, their families and friends, therefore I am so glad to hear that you enjoy reading our newsletters. We also know that investing ethically is a key factor for our clients now hence why ESG considerations are fundamental for Ginkgo Financial when recommending and deciding on your investments. Thank you for continuing to entrust me with your finances and investments and I look forward to continuing our relationship.Repeat review
by a verified client in West Sussex
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
Daren has kept in contact with us all throughout the Covid lockdowns,although not meeting in person (our choice) he has kept us informed of any changes he has made to safeguard and increase our investments.Daren and his very friendly and helpful staff have made it clear that they are available to help with any questions or concerns regarding our investments at any time . We are still,extremely happy with Ginko Financial, and remain confident in the future because of them.
Daren:
Thank you for taking the time out to write such a lovely review. It has been of the highest importance to us throughout the pandemic to ensure that our clients have been kept up to date and in the know of their investments and financial portfolios overall. It is always great to hear that our long standing clients like yourselves continue to be happy with the service that my team and I provide. I look forward to meeting with you in person next year.Repeat review
by a verified client in Kent
3 years ago
Overall
Advice
Service
Value
This review is a follow-up review from a client who left a review previously.
How has Daren Wallbank helped you since your last review?
Continues to provide ad-hoc and scheduled reviews and excellent advice on the management f our pension fund
Daren:
Thank you for your review. I am glad that we have continued our working relationship over the years and I am always on hand to answer any questions that you have.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Very helpful and engaging. Answered all my questions in a clear and understandable manner. An enjoyable meeting.
Daren:
Thank you for your positive feedback - we also found the meeting enjoyable and it was great to meet you. If you do wish to use our services at any point in the future, then please do not hesitate to contact us or pop into our office and we would be more than happy to help.Review
by a verified client in West Midlands
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed specialist advice to enable me to transfer my Defined Benefit Pension to an alternative scheme
How has Daren Wallbank helped you?
Daren successfully negotiated the transfer on my behalf
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Maybe not leave until the very last minute, but overall I was very pleased with the service provided
Daren:
Thank you for your review of my services in relation to the advice and implementation of your Defined Benefit pension and it is a pleasure to hear that the outcome that you wished for has been achieved. Each case that we deal with has varying needs and we thank you for your patience throughout the process - the constant focus for my team and I is to ensure that the process is completed prior to the three month deadline that we have to meet. It has been great to work with you and we wish you all the best for the future.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Our meeting with Daren - which included my elderly parents - was a delight, his expertise and wide knowledge and life experience made the meeting, to discuss complicated financial matters, a real pleasure. I couldn't envisage using anyone else after meeting and discussing our options with Daren Wallbank.
Daren:
Thank you for such a lovely review of how you found our meeting and for entrusting me to discuss such important financial matters that are so important to you as a family. It was a pleasure to meet you all and I am here on hand to answer any questions that you need clarifying now and further down the line.Review
by a verified client in Hampshire
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension transfer
How has Daren Wallbank helped you?
Organised pension transfer and re investment
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your 5* rating. It was a pleasure to advise you on your Final Salary pension.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
We arranged a Teams video meeting with Daren and Will, the mortgage advisor. During the meeting we discussed our financal requirements and how best to achieve them. Their advice on the various options available to us was clearly explained and a suggested plan of action.
Daren:
Thank you for your review. It was great to have a chat with you about your financial requirements and to also assist you with an initial plan of action to move forward with. We are here to help you with any questions that you may have and the next steps when you are ready to move forward.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Quick, open investment advice.
Daren:
Thank you for your 5 out of 5 rating. If you have any further queries about what we discussed, then please do not hesitate to get in touch.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Extremely professional and informative
Daren:
Thank you for your lovely review and 5* rating. It was great to have a chat and outline the options available to you in terms of your pension. I am always here to help should you have any further queries.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
We learnt a lot in such a short time so thank you for that!
Daren:
Thank you for your review and you are very welcome. It was great to speak with you and I look forward to us working together.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Patient, professional and knowledgeable: very worthwhile !
Daren:
Thank you for your review of our introductory meeting. I am glad that I was able to provide you with the information that you needed and if you have any further questions, then please do just let me know. I look forward to speaking with you again soon.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Gingko were recommended to me, and I was very impressed by the intro meeting my business partner and I had with Daren and his colleague. We specifically required advice on setting up company pensions, life assurance and critical illness, and found their approach very helpful, advice was easy to understand, and we’ll certainly be working with them from now on. Daren also spent a lot of additional time advising me on a complex taxation matter, which i was very appreciative of.
Daren:
Thank you for your lovely review and it is always great when we hear we have been recommended by a friend or family member. It was a pleasure for us to chat to you both and to have the opportunity to advise you on the various areas that you needed to discuss. The Ginkgo team and I look forward to working with you.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
I met Daren to get advice about my overall financial situation. I found him to be extremely personable, clear, helpful and practical. He made finance human, in particular talking about the ethics of any investments we make, and also putting it in the context of our overall life situation. Having met other financial advisers recently in order to find the one I want to work with, Daren was head and shoulders above anyone else I have met with. I am looking forward to a long term working relationship with Daren.
Daren:
Thank you for your wonderful review of how you found our introductory meeting. It was really great to meet you and to be able to discuss your specific situation and the areas where I can help you. As a business, we are highly focused on the ethical investing of funds and ESG (Environmental, Social and Governance) factors are the criteria used when deciding where to invest your money. I am therefore very glad that this is one of the areas that we discussed during our meeting. My team and I also look forward to working with you.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Recommendation from friend in a similar position to me.
How has Daren Wallbank helped you?
Darren and his team provided excellent guidance and advice regarding my pension investments to get the best possible deal for me. The service has been second to none.
Have you seen the outcome you were hoping for?
Better than I had hoped for!
What could they have done better?
I was very happy with everything.
Daren:
Thank you for your wonderful feedback. It has been a pleasure for my team and I to advise and guide you through the whole process and really great for me to hear that the outcome has been what you expected and more.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Very detailed discussion where I didn't feel rushed. My questions were answered fully and in a way I could understand despite the subject being new to me. Daren put me at ease and gave me confidence that my situation was in experienced and friendly hands.
Daren:
Thank you very much for your review and rating - it was great to speak with you. With the transfer of a Final Salary pension being such an important decision for you, I wanted to ensure that after our meeting, you felt completely satisfied and at ease with the information and responses that I had provided, so I am pleased to hear that you were. If you think of any other questions, please do not hesitate to get in touch.Review
by a verified client in London
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Purchase of a flat
How has Daren Wallbank helped you?
He helped invest savings
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't think so, I have good service.
Daren:
Thank you for your 5* review! It is always a pleasure to advise you regarding your financial matters and my team and I are always here to continue supporting you with anything that you need.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Really useful information in a short introductory meeting organised at short notice. Gave me confidence with what felt like sound advice.
Daren:
Thank you for your review of my services. It was great to meet you and I look forward to working with you in the future.Review
by a verified client in Surrey
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
As I was retiring a family friend put me onto Daren
How has Daren Wallbank helped you?
Advised me on which investment was best for me
Have you seen the outcome you were hoping for?
Not yet it’s to early
What could they have done better?
Not sure that they could
Daren:
Thank you for the 5* rating and it is always great to hear when our new clients are recommended to us by their friends and family. It was a pleasure for my team and I to work with you.Review
by a verified client in Derbyshire
3 years ago
Overall
Value
Service
Advice
What were the circumstances that caused you to initially look for an adviser?
IFA advice required to transfer out of my Final Salary Pension.
How has Daren Wallbank helped you?
Darren gave me comprehensive advice on whether I should transfer out of my Final Salary Pension. Initially, his advice was not to transfer but after further discussions relating to my personal circumstances he advised that a transfer would be suitable. I am therefore confident that his advice definitely considered what was in my best interests.
Have you seen the outcome you were hoping for?
Yes. The completion of my Final Salary Transfer had a particular deadline imposed by my pension scheme. Darren managed to complete the advice and implement the transfer in a timely manner.
What could they have done better?
The whole process took approximately three months. I would have appreciated more feedback on progress during the first month. However, feedback was fine in the last two months.
Daren:
Thank you very much for reviewing my services and for your feedback. As a company, our aim is to always ensure that our clients are kept updated regularly and therefore we have taken your feedback on board and have adjusted our process in terms of updating clients. I am glad that your overall experience was good and that I was able to advise you on what is the best option for you.First impression
by a VouchedFor user
3 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren was extremely helpful and generous with his time
Daren:
Thank you for taking the time out to submit this review. It was great to speak with you during our initial meeting and to outline the options available to you in terms of potentially transferring your Final Salary pension.Review
by a verified client in Kent
3 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was advised by the administrator of my former Pension Scheme to get a financial adviser, after consulting with a friend who ran a payroll company, she told me that Daren Wallbank was the person that was best suited for my needs.
How has Daren Wallbank helped you?
He took me through all the points about about removing a pension and investing it, in a manner that was simple and understandable for a person who was not confident in his knowledge of long term financial planning. He fully explained about fees, taxation etc.
Have you seen the outcome you were hoping for?
My ambition was to have a regular monthly income and to get a part time job, which both have been realised.
What could they have done better?
I do not believe that Daren and the other members of staff could have done any better. I am completely happy with the services that Daren provided then, and in the service I have received since the investment plan has been in action.
Daren:
Thank you very much for your fantastic rating and wonderful review of my services. It was an absolute pleasure being able to help and advise you on such an important matter relating to your pension scheme and it is also great for me to know that the outcome you wished for has been met.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needing professional advice
How has Daren Wallbank helped you?
He gave comprehensive advice and suggestions how to proceed
Have you seen the outcome you were hoping for?
Ongoing
What could they have done better?
nothing
Daren:
Thank you for your 5* rating. It is always great to speak with you and I am glad that I am here to advise and support you with your financial planning journey.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Very Professional and explained situation with excellence
Daren:
Thank you for your great review and it was a pleasure to speak to you in relation to your pension.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
The pension advice given was very well communicated leaving me in no doubt I was making the right decision.
Daren:
Thank you for your review. I am glad that you found our video meeting informative and it confirmed to you that you are making the right decision in relation to your pension.Review
by a verified client in Leicestershire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was made redundant after 27 years employment. I have also been suffering with an arthric hip and would have struggled to find suitable employment. I have retired 10 years early and an annuity would not have provided enough income to live on. I needed the expertise of a specialist advisor to progress a 'draw down' option.
How has Daren Wallbank helped you?
The process is complicated and every option has to be explored so that the advice is in my best interest. Darren explained every aspect and kept me informed throughout.
Have you seen the outcome you were hoping for?
I have had full confirmation that the draw down has been accepted and I couldn't have wished for a better outcome.
What could they have done better?
The process is complicated and time consuming and there were some delays but this isn't a criticism. The industry was stretched due to the pandemic and there were many redundancies, with folks in the same boat wanting similar options. Darren worked effectively and the deadline was met.
Daren:
Thank you for writing this lovely review. I appreciate what an important decision this was for you and your future and therefore thank you also for giving me the opportunity to use my expertise and experience of Final Salary pension transfers to look into and explore the options that were best suited to your circumstances. Good luck for the future and if you ever need anything from my team and I, then please do not hesitate to get in touch.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
A well informed session from someone who obviously the knowledge and expertise in his field.
Daren:
Thank you for your review, and I am glad that you found our initial video meeting useful and informative. I am always here to help with any further questions that you may have.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Very informative and helpful, I would definitely recommend to friends & colleagues
Daren:
Thank you for your lovely rating on how you have found my services so far. I look forward to us working together.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Access to pension pot advice
How has Daren Wallbank helped you?
Timely, personable and very knowledgable
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing to add
Daren:
Thank you for your 5* rating and feedback. It continues to be a pleasure working with you and my team and I are always here to help and support you when you need us.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
I needed sound advice regarding an old BT pension and how best to proceed as I near retirement age. Darren was clear about my options, explained everything in language I could understand and gave me an opportunity to contact him nearer the final date. I was able to put questions to him which he answered fully and I am now confident about my future plans. I would recommend Gingko to anyone looking for advice about pensions or wealth management.
Daren:
Thank you for your wonderful review of my services - it was great to speak with you and I am glad that I could help.Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To ensure I received the right advice about my pension
How has Daren Wallbank helped you?
Kept myself informed all the way through and what my options were.
Have you seen the outcome you were hoping for?
Fully satisfied.
What could they have done better?
Nothing, a fantastic experience.
Daren:
Thank you for writing such a lovely review. I am very happy that my team and I were here to advise and support you every step of the way when making such an important decision about your pension.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Great to talk to him over video link and see him, spoke for about 30 mins listened to my issues and he gave great advice
Daren:
Thank you for your review, it is much appreciated. It was great to speak with you too, and I am glad that you found my advice and our meeting useful.Review
by a verified client in Essex
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was recommended by my previous financial adviser as he was retiring
How has Daren Wallbank helped you?
Daren arranged a trust fund for inheritance tax
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
They did everything that was expected
Daren:
Thank you for your 5* rating - it was great to speak with you recently. My team and I are always here and happy to help you with any advice that you need.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
As a Director of my own company, I needed "Key Man" insurance / Life cover to ensure that my family cared for if anything were to happen to myself. Due to the way my businesses are constructed, there were some pretty complicated areas of my insurance
How has Daren Wallbank helped you?
Darren has ensured that I am more than adequately covered, without the monthly costs being unmanageable.
Have you seen the outcome you were hoping for?
I now know that my family will be financially solid, if anything were to happen to me. I receive regular correspondence from Darren or a member of the Ginko team, ensuring that I am still happy with my cover, as well as advising me on what could or should be done to ensure my cover is keep relevant and up to date.
What could they have done better?
For me, Absolutely nothing could be done to improve me experience, Darren and his team looked after me in a professional, kind and courteous way.
Daren:
Thank you for taking the time out to write such a wonderful review. It gives me great pleasure knowing that I was able to advise you on the cover that you need and to provide you with the peace of mind that is so important to you and your family.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Very thorough
Daren:
Thank you very much for submitting this review and for your 5* rating. I look forward to working with you.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Very professional in meeting virtually and very helpful in his explanations as was relevant to my personal situation.
Daren:
Thank you so much for your review. It was great to speak with you and to answer your questions in relation to your specific circumstances. If you have any further questions, please do not hesitate to get in touch.Review
by a verified client in South Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed advice on leaving and transferring my final salary pension scheme as I approached the age of 55
How has Daren Wallbank helped you?
Very clear and concise explanation of the process and made it happen for me in a timely fashion.
Have you seen the outcome you were hoping for?
I could not be more pleased with the service and product recommendations from Daren. One year on and everything is doing very well. I made the right choice and am so thankful for all thier help and guidance in a very complex area.
What could they have done better?
I don't believe anything could have been done better. Every step of the way was very professionally handled.
Daren:
Thank you for your 5* rating and your review. It was an absolute pleasure advising you on the transfer of your Final Salary pension and it is also great to hear that things are continuing to go well for you.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
I found Darren to be very professional and honest and I would definitely recommend him to others
Daren:
Thank you for the review and your kind words, and I am glad that I was able to help. My team and I would be more than happy to assist and advise any friends and family that may require our services.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Really helpful, would highly recommend Daren to anyone needing final salary pension advice.
Daren:
Thank you for taking the time out to give me this great rating and review, and I am pleased to hear that you would recommend me to anyone else requiring advice on their Final Salary pension transfer.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Daren provided me with clear and concise advice. I was contacted by one of his support staff initially and this enabled Daren to have a summary of what I required from the outset. There was absolutely no pressure from him and he has left me with plenty of information to read through in my own time. This was a very positive meeting.
Daren:
Thank you for your 5* rating and kind words. I am very pleased that I was able to provide you with the information that you needed and if you have any further questions at all, please do just let me know.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Very helpful information that allowed me to make comfortable decisions. Thank you so much.
Daren:
Thank you for your wonderful rating and lovely feedback. You are very welcome, and we are here to help you in the future when you need us.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Professional service.
Daren:
Thank you very much for your rating and your review. It was great to speak with you, and I look forward to speaking with you again soon.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
Good sound explanations with opportunity to hear why as well as facts.
Daren:
Thank you very much for your lovely rating, and it was a pleasure speaking with you and advising you.Review
by a verified client in Dorset
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed specific advise regarding the transferring out of a final benefit salary scheme. My usual adviser did not hold the relevant qualifications to give this advice and recommended Daren to deal with it.
How has Daren Wallbank helped you?
Daren met with me online and discussed the implications of the transfer. After taking full details he used the information to establish whether a transfer out was the correct move.
Have you seen the outcome you were hoping for?
Yes, Daren established that the transfer could go ahead and the transaction went through at the end of December.
What could they have done better?
Nothing, all went to plan.
Daren:
Thank you very much for your 5* rating. It was a pleasure advising you in relation to your Final Salary pension transfer.Review
by a verified client in North Yorkshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transfer of DB pension to draw down scheme.
How has Daren Wallbank helped you?
Daren undeestood the issues involved and provided an excellent and comprehesive report on my curcumstances and options.
Have you seen the outcome you were hoping for?
Yes. The report was accepted by the DB scheme and there was no problem with the transfer.
What could they have done better?
The timing was close to the wire but was OK in the end.
Daren:
Thank you very much for your review, and I am very pleased that my team and I were able to support you with the pension transfer and that everything went through smoothly and efficiently.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Situation now that our daughter was 25.
How has Daren Wallbank helped you?
Guidance.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
We do not think he could have done better, he was recommended to us
Daren:
Thank you very much for your 5* rating and if we can ever help with anything else, then my team and I are always here.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Just felt that my husband and I , needed a broader financial base !
How has Daren Wallbank helped you?
Daren advised us about Equity Release and also the advisor from “Key.”
Have you seen the outcome you were hoping for?
Yes, we are pleased with the outcome !!
What could they have done better?
I know the advice Daren gave us was excellent and he has a very positive, practical approach ! I don’t think I would have found better !Thankyou I do not think anything could have been done better ! Daren is an excellent financial advisor !
Daren:
Thank you very much for such a wonderful review, and it was an absolute pleasure to work with you.Review
by a verified client in Kent
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension review
How has Daren Wallbank helped you?
Defined benefit transfer
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your rating and your review, and it is always good to hear that our clients have achieved the outcome that they were hoping for.Review
by a verified client in Buckinghamshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Specific case of whether to take my money out of a Final Salary Pension Scheme when I left the Company.
How has Daren Wallbank helped you?
He gathered all my personal circumstances and attitude to risk, set out the likely opportunity and highlighted the risks. Of great importance to me was that he didn't just give the facts and leave it to me to decide, but he made the case for both sides and if not opinion, then at least gave me the opportunity to make an easy decision - even though this goes against many of the warnings from the authorities or other advisors.
Have you seen the outcome you were hoping for?
Early days yet - this is a relatively long term choice, but I am still happy with the choice I made - something which has since been endorsed by others who I trust.
What could they have done better?
Charge less ? This advice doesn't come cheap - although a lot of work did get done within a short timeframe. There was a lot of blurb in the report that is there to prove to the authorities that every step has been thoroughly addressed - so the fault lies more with the authorities. What I needed could have been covered in reality in a lot less space. There were too many forms to complete - again the fault of others. This process needs streamlining.
Daren:
Thank you for your review. Pension transfers are indeed complex, lengthy and do go into a lot of detail, and I am glad to hear that based on the information that we went through, you found it easy to make your decision and continue to be happy with it.Review
by a verified client in Kent
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Wanted to transfer funds from a defined benefit pension to a Personal Pension
How has Daren Wallbank helped you?
He reviewed my pension schemes and provided advice on the transfer
Have you seen the outcome you were hoping for?
Yes, was able to transfer the pension as hoped
What could they have done better?
The Covid pandemic made the process slower than anticipated but overall the process was reasonably pain free!
Daren:
Thank you for your review, and I am pleased that my team and I were able to ensure that the transfer of your pension was smooth and efficient.First impression
by a VouchedFor user
4 years ago
Overall
Please provide a brief comment about your experience with Daren
A very knowledgeable and helpful guy who gave us some great advice.
Daren:
Thank you for your lovely review, and I am pleased that you found my knowledge and advice useful. If you have any further questions or need anything clarifying, then please do not hesitate to get in touch.Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to remove my works pension to reinvest for my future retirement
How has Daren Wallbank helped you?
Darren sorted all aspects required for pension removal and reinvestment
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you so much for your 5* rating, and it was a pleasure for my team and I to assist you.Review
by a verified client in West Midlands
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Looking to release some funds & invest
How has Daren Wallbank helped you?
Gave advice, communicated on our behalf giving his professional knowledge
Have you seen the outcome you were hoping for?
Yes
Daren:
Thank you for your review and feedback, and I am really glad that I was able to advise you on your financial matters and we met the outcome that you hoped for.Review
by a verified client in Leicestershire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Was considering a pension CETV option
How has Daren Wallbank helped you?
Daren provided a full and comprehensive analysis of retaining pension versus CETV together with unbiased recommendation
Have you seen the outcome you were hoping for?
Yes, I received a very generous CETV transfer
What could they have done better?
Though I was kept informed throughout, the process was very lengthy, given the COVID 19 pandemic this was not entirely unexpected
Daren:
Thank you for your wonderful rating and thank you also for your patience throughout the transfer process, due to the unfortunate delays due to the pandemic. I am glad that my team kept you updated throughout.Review
by a verified client in Hampshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I have been in a defined benefit scheme and was looking for advice of whether a transfer would be better for me
How has Daren Wallbank helped you?
He took account of my circumstances, the benefits I was looking for , and explained my options. He provided a comprehensive report detailing all the pros and cons.
Have you seen the outcome you were hoping for?
Yes. I proceeded with the transfer and not looked back.
What could they have done better?
I don’t have any suggestions. Daren was very efficient and professional
Daren:
Thank you for your great review and for giving me the opportunity to understand your circumstances and to ensure that your pension transfer went through smoothly and efficiently.Review
by a verified client in Kent
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Required detailed knowledge in a complex company pension transfer.
How has Daren Wallbank helped you?
He did all that was required and produced an excellent result for me.
Have you seen the outcome you were hoping for?
Yes absolutely
What could they have done better?
Nothing. All his work was excellent.
Daren:
Thank you for the lovely review and great rating!Review
by a verified client in Warwickshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transfer of a company pension into a PIP
How has Daren Wallbank helped you?
Talked in detail through pro and cons, risk and liability analysis, long and short term considerations
Have you seen the outcome you were hoping for?
Based on the information and advice provided I transferred my investments and that is currently working out very well
What could they have done better?
I was happy with the service as is
Daren:
Thank you for your review, and it is great that your investments continue to work well for you.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
1. I had left employment and set up in business and wanted a pension plan 2. I needed to remortgage our home as the fixed term had expired 3. Moving my last employment pension plan that was not performing particularly well to a high performing one
How has Daren Wallbank helped you?
Daren and his mortgage broker effectively advised on all of the issues fully explaining the impact of the actions that were proposed. The service is always of a high quality and bespoke to me.
Have you seen the outcome you were hoping for?
For all three issues I have achieved the outcome I was looking for.
What could they have done better?
Difficult to say how the service could have been improved. The high quality of service has been maintained by the use of MS Teams in lockdown.
Daren:
Thank you for your wonderful rating. It has been great for us to be able to advise and support you on the various circumstances that you have explained in your review. We are lucky that MS Teams has enabled us all to maintain contact with you and provide our usual high level of service.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I co-own a production company and Daren has helped us set up our pensions, insurances, investments and wills
How has Daren Wallbank helped you?
He clearly explained everything we need and what we should invest in, he made it easy to understand and straight forward
Have you seen the outcome you were hoping for?
We have seen a good outcome with Daren's recommended investments and pensions
Daren:
Thank you for your fantastic rating on the service that I have provided to you on the various aspects of your financial matters.Review
by a verified client in Staffordshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Transferring out of a final salary pension
How has Daren Wallbank helped you?
Following a problem with the initial transfer through no fault of Darren and his team, he helped me get the correct result. He was always on the end of the phone, offered invaluable opinions and his brilliant team were extremely reassuring at all times.
Have you seen the outcome you were hoping for?
Absolutely, in fact my pension was invested at the end of March and as a consequence my investment is flying- not sure I can give all the credit to Darren for that though!!
Daren:
Thank you for such a lovely review and I am so pleased to hear that my wonderful team and I got you the desired and correct result.Review
by a verified client in Leicestershire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to move my pension fund from my work place pension into a pension that suited my family needs
How has Daren Wallbank helped you?
I’m happy with the advice that I received, and went with the pension that Darren advised.
Have you seen the outcome you were hoping for?
It’s early days, and challenging times, but at present things look good
Daren:
Thank you for the brilliant rating!Review
by a verified client in Hertfordshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Needed advice on a final salary pendion
How has Daren Wallbank helped you?
Excellent service
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Service was clear and excellent
Daren:
Thank you for the high rating and I am glad to hear that our service was clear and to the highest standard for you.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Pension auto enrolment, insurance, shareholders protection
How has Daren Wallbank helped you?
Daren is extremely helpful, knowledgeable and approachable. He talked us through all the processes and made everything understandable and straight forward. Really great customer service from the whole team too.
Have you seen the outcome you were hoping for?
Absolutely
Daren:
Thank you for your feedback. We are so pleased to hear that you have been happy with the service received from myself and our whole team.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had pensions in several companies and needed to simplify matters
How has Daren Wallbank helped you?
Compliance and set up a new scheme
Have you seen the outcome you were hoping for?
Yes all simplified and in control
Daren:
Thank you for your 5* rating!Review
by a verified client in Essex
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed help with a transfer of a defined pension scheme
How has Daren Wallbank helped you?
Darren looked into the scheme and was able to advice me of my options
Have you seen the outcome you were hoping for?
Yes The transfer was completed efficiently and very professionally I could not ask for more
What could they have done better?
To be honest everything went along smoothly and so I cannot suggest anything he could have done better
Daren:
Thank you for your lovely feedback and it is great to hear that you were happy and satisfied with how everything went with the transfer.Review
by a verified client in Devon
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement and wanted advice on pensions and investments.
How has Daren Wallbank helped you?
Advised on retirement and his team looked after the whole process of consolidating my pensions and the drawdown of my pension. Following this, Daren advised the most tax efficient way to invest and take my income.
Have you seen the outcome you were hoping for?
Yes definitely, in fact exceeded expectations.
What could they have done better?
Nothing to add.
Daren:
Thank you for the high rating, and how wonderful to see that the outcome of our actions have not just met, but have actually exceeded expectations.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I was looking for clever investment for some spare cash
How has Daren Wallbank helped you?
He sent me different propositions and explained very clearly the pros and cons of each. He allow me to make my own decisions and i am very happy to have followed his advices.
Have you seen the outcome you were hoping for?
perfect
Daren:
Thank you for your rating and for your lovely review.Review
by a verified client in Kent
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Merging of a number of final salary pensions.
How has Daren Wallbank helped you?
Daren interrogated my existing pensions and provided insight into the best solution for merging my pensions.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
The advice Daren provided was delivered in a professional manner.
Daren:
Thank you for your review of my services and advice, it is much appreciated.Review
by a verified client in West Sussex
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
We needed advice that would enable us to invest excess equity into the right investments.
How has Daren Wallbank helped you?
Daren spent time with us asking what we were hoping to achieve with our investments. He than gave us the choice of risks ,areas ,and returns that best suited us.He also secured property with Trust fund advice .With Darens help and advice on inheritance laws and tax we made our wills with confidence.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Daren has given us excellent service and the office staff have always been very helpful and friendly. Would recommend Daren and Ginkgo Financial Services .
Daren:
Thank you for your review and for explaining the financial matters that I have advised you on. My team and I are always here with a smile to help you and all of our clients. Hearing that you would recommend myself and Ginkgo to others is always so positive to hear.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I sought advice from Daren 10 years ago because I was concerned that my portfolio was not being actively managed by my existing adviser.
How has Daren Wallbank helped you?
Daren confirmed that my portfolio had been mis-managed for some years and that I had been paying excessive hidden fees. He moved everything into a platform in a tax-efficient way and explained all the costs, risks and potential rewards very clearly. He has continued to actively manage my investments as well as advise on my pension, personal and business taxation and property holdings.
Have you seen the outcome you were hoping for?
100% Daren has been able to balance the performance of my portfolio (which is considerably better than when he took over) with using it to achieve my personal goals. His advice is clear, accessible and jargon-free and backed by flawless service from the whole Ginkgo team.
What could they have done better?
Nothing.
Daren:
Thank you for your 5* rating and your lovely review. It is wonderful to hear that you have and continue to be happy with the service that my team and I provide, and that together we have reached your personal financial goals. I look forward to continuing to work with you.Review
by a verified client in Essex
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Advice re existing investments.
How has Daren Wallbank helped you?
Re inheritance planning
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
None
Daren:
Thank you very much for your rating and review and I am pleased that we have reached the outcome that you required.Review
by a verified client in Bedfordshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Specialist defined benefit pension advice required
How has Daren Wallbank helped you?
Gave a really good balanced view on my options, with all the pro’s and negatives and talked through each one.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, Darren ensured everything was covered and understood. Could not of asked for any more
Daren:
Thank you for your review and it is great to hear that you were happy with our service. Pension transfers are complex and lengthy, so I'm pleased to hear that you felt everything was well explained to you.Review
by a verified client in Kent
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Various business needs
How has Daren Wallbank helped you?
Daren helped with health insurance, various business insurances, Wills, pensions for the business and ourselves as owners
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Daren looked after all our needs and was very comprehensive in everything he suggested and advised
Daren:
Thanks for the fantastic rating. I have thoroughly enjoyed working with and advising you on your various business and personal financial needs.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
To review my finances generally and to improve pension, life insurance etc.
How has Daren Wallbank helped you?
We sat together and discussed my finances and Daren formulated a financial strategy for me.
Have you seen the outcome you were hoping for?
Yes - I have a new pension fund in place and improved life insurance cover.
What could they have done better?
Not really.
Daren:
Thank you for your brilliant rating and for your review, and I am glad that together we achieved the outcomes that you required.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Financial planning for the future in the most tax efficient way
How has Daren Wallbank helped you?
Daren makes the complicated, straightforward and easy to understand. He and his team offer a fantastic service that I have recommended to many of my friends
Have you seen the outcome you were hoping for?
Yes, my investments have done well.
Daren:
Thank you for your wonderful rating! It is great to hear that you enjoy the service received from my team and I.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Daren has been giving financial advice to me and my wife for the past years.His clarity and really good advice has been invaluable,especially from the moment George Osbourne free up pension regulations.
How has Daren Wallbank helped you?
His unbelievable knowledge has kept all our finances in good order and is a rock! in these choppy waters.
Have you seen the outcome you were hoping for?
Yes and more
What could they have done better?
His financial advice has been invaluable, especially with his unbelievable knowledge .
Daren:
Thank you for such a lovely review and for explaining how my knowledge and experience has been so useful and a support to you over the years.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
He took over from our retiring consultant
How has Daren Wallbank helped you?
With forward planning with investment and inheritance tax
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
He has been very helpful and given useful advice on difficult decisions.
Daren:
Thank you for your review and it has been a pleasure taking over from your previous adviser and continuing to give you the financial advice that you require to make such important decisions.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Moving personal pension
How has Daren Wallbank helped you?
With great advice and able to explain in layman’s terms what is a mine field pension complex wording
Have you seen the outcome you were hoping for?
Without doubt
What could they have done better?
Not a thing Excellent service great advice I recommend to anyone who has asked me what I have done re my pension to contact Darren
Daren:
Thanks for such a lovely review and for recommending me to others.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I had a sum of money that I wanted to invest and my wife had money invested that was not working well so she wanted to transfer the money to a Fund that would do better.
How has Daren Wallbank helped you?
He listened to our needs and wishes, made a thorough analysis of our finances and gave sound impartial advice on investment funds to see which system would work best for us. He is honest and talks clearly and without any financial jargon, which is very reassuring.
Have you seen the outcome you were hoping for?
Yes. Our investments performed 400% better than my wife’s previous investment fund in just 12 months. Over the past 4 years of uncertainty over Brexit the funds have still performed well. The Pandemic caused a major slump in the financial markets but things are now starting to turn round and will hopefully get back to normal now that Vaccines have been developed and in use in early 2021.
What could they have done better?
No financial systems could have performed in the past year due to the unprecedented events. Daren has been open and honest and could not have done more in the circumstances.
Daren:
Thank you for your fantastic review and it is a pleasure knowing that we have together achieved the outcome that you were hoping for.Review
by a verified client in Hampshire
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Life ! As we all know life happens. Nowadays we have to plan for the future before we can enjoy the present.
How has Daren Wallbank helped you?
Over a good number of years Daren has helped with anything from investments to pay off mortgages to pensions and rainy day cash.
Have you seen the outcome you were hoping for?
So far so good. Iv paid off 2 mortgages in the planed time frame so far.
Daren:
Thank you for the great review and it has been a pleasure advising and helping you over the years.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I neededadvice and guidance after becoming widowed.
How has Daren Wallbank helped you?
Clear and patient explanations and providing different options for choice.
Have you seen the outcome you were hoping for?
I have been pleased with the outcome.
Daren:
Thank you for taking the time to leave a review and the fantastic rating.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I wanted to invest wisely and accurately and flexibly plan for the future.
How has Daren Wallbank helped you?
He advised on pension transfers, investments (based on my risk profile) and insurance to protect my family.
Have you seen the outcome you were hoping for?
Yes, and I’m sure I will continue.
What could they have done better?
I can’t think of anything that could be done better.
Daren:
Thank you for the wonderful rating!Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I started a business that grew rather quickly, after employing our 15th person we decided to seek financial advise for pensions, life insurance, health insurance and shareholders agreements. Daren also then went to to give me personal inheritance advise which was very valuable.
How has Daren Wallbank helped you?
worked with myself and my 2 business partners to understand our needs, we have a number of meetings and then Daren offered his services to our staff when it came to pensions to advise them what they were all being offered.
Have you seen the outcome you were hoping for?
Yes i do believe i have
What could they have done better?
Daren did everything he could have done. I would suggest putting in a diary call when policies are renewed to see if changes are needed.
Daren:
Thanks Eve, I will get Arti to give you a call and organise something you have to be on the PAYE to get an employer funded pension but the PAYE can be very small. ?Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
Consolidating a number of pension packages to best effect
How has Daren Wallbank helped you?
Reviewed our situation and provided a range of options. Detailed discussions led to a course of action which Daren helped us implement
Have you seen the outcome you were hoping for?
Yes +/-
Daren:
Thank you for taking the time to leave a review. It was a pleasure working with you.Review
by a verified client in London
4 years ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an adviser?
I needed an income to pay for my wife’s care home costs .
How has Daren Wallbank helped you?
Daren has been a tower of strength and knowledge . He is extremely knowledgeable and has looked after all my aspects of financial planning in turbulent times . I am very happy with the care and expertise given to me .
Have you seen the outcome you were hoping for?
He has maintained my income in difficult times . He has never over promised and under delivered .
What could they have done better?
Cannot think if any way to improve .
Daren:
Thank you for your kind words. Being able to help people navigate life's difficulties financially is one of the most rewarding aspects of my job. I'm so glad to have helped.