Jake Guymer

What were the circumstances that caused you to initially look for an adviser?

I was looking for independent mortgage advice

How has Jake Guymer helped you?

With a suitable mortgage recommendation and application, through to completion

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing, the complete end to end service was perfect

What were the circumstances that caused you to initially look for an adviser?

I was purchasing an Investment Property and needed a mortgage adviser.

How has Jake Guymer helped you?

Jake has been incredibly proactive, patient and very knowledgeable. My experience has been positive, he made sure that all relevant options were provided to me to make an informed decision. In addition, he also was willing to answer any questions or concerns I had.

Have you seen the outcome you were hoping for?

Yes, i had a good rate on my mortgage and will be keeping an eye out for the renewal/end of fixed rate period.

What could they have done better?

-

What were the circumstances that caused you to initially look for an adviser?

Our mortgage requirements were a little specialist and we needed professional support to locate the right lender for our circumstances

How has Jake Guymer helped you?

Our mortgage requirements were specialist and a little complex. Other advisors had been unable to meet our requirements. Jake at The Mortgage Merchant put in significant effort liaising directly with lenders and ultimately he was successful in identifying a high street lender who were able to support all our requirements. Jake communicated with us throughout the process and really, nothing was too much trouble. Due to the nature of my role we often spoke outside of office hours, Jake was always amenable to this. I have no hesitation in recommending Jake Guymer at The Mortgage Merchant. He provides an outstanding service.

Have you seen the outcome you were hoping for?

Yes, we have received a mortgage offer that meets all of our requirements

What could they have done better?

Sincerely, nothing. The communication was excellent. We felt informed at every stage of the process.

What were the circumstances that caused you to initially look for an adviser?

I was failed by a previous broker who mis advised, was not available and was slow to respond

How has Jake Guymer helped you?

He is very knowledgeable, patient, detailed, was available and responsive and knew his stuff

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything else

What were the circumstances that caused you to initially look for an adviser?

We were looking for additional home by mortgage

How has Jake Guymer helped you?

I had the pleasure of working with Jake Guymer to secure a mortgage for my additional home, and I couldn’t be more satisfied with the service he provided. Despite my tight affordability due to multiple credit cards, loans, and an existing mortgage, Jake went above and beyond to explore all possible options for me. His expertise, patience, and dedication made the entire process smooth and stress-free. I highly recommend Jake to anyone looking for a knowledgeable and reliable more reliable service. His communication is on time and very prompt to reply emails

Have you seen the outcome you were hoping for?

Yes he secured a NatWest loan quickly and we have mortgage offer in place

What could they have done better?

Nothing, everything was perfect