Chelsea Whittock

Please provide a brief comment about your experience with Chelsea

Knowledgeable, courteous and professional. Very productive discussion in a limited session

What were the circumstances that caused you to initially look for an adviser?

Retired 10 years ago and wanted to make best use of lump sum

How has Chelsea Whittock helped you?

Taken over role of advisor from previous AW advisor and continued to monitor our investment as agreed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Happy with all aspects of Chelsea’s involvement with our investments

What were the circumstances that caused you to initially look for an adviser?

To plan and sort out my pensions for retirement

How has Chelsea Whittock helped you?

Chelsea has combined all my pensions with one provider

Have you seen the outcome you were hoping for?

I should do over time as still getting everything through

What could they have done better?

Nothing

Please provide a brief comment about your experience with Chelsea

I consulted Chelsea as I was a few years from retirement to get an overall review of my finances I would highly recommended her services both knowledgable and approachable was very happy with the experience

Please provide a brief comment about your experience with Chelsea

Chelsea was extremely friendly and listened well as we explained our (to us) complex family circumstances with varied financial requirements. She was quick to grasp our issues, and we felt no pressure to respond immediately to the advice we were given. Indeed, we are still considering how to proceed. And there was the added bonus of excellent coffee!

What were the circumstances that caused you to initially look for an adviser?

Thinking about retirement

How has Chelsea Whittock helped you?

Expert knowledge to help identify options available to me

Have you seen the outcome you were hoping for?

Too early to say

Please provide a brief comment about your experience with Chelsea

Very professional and explains everything in terms that I understood

What were the circumstances that caused you to initially look for an adviser?

At a time in where I needed some advice on planning for the future and retirement

How has Chelsea Whittock helped you?

Helped a lot with transferring my pension to hopefully invest a bit more wisely going forward

Have you seen the outcome you were hoping for?

To early to tell yet

What could they have done better?

Nothing, I found Chelsea very helpful and informative right from the start. A pleasure to deal with

Please provide a brief comment about your experience with Chelsea

Chelsea is understanding and empathetic, also demonstrating all the relevant knowledge for the questions that I needed to be answered.

Please provide a brief comment about your experience with Chelsea

Chelsea was very knowledgeable and explained my options clearly, she put our minds at ease. I wouldn't hesitate to recommend her to others.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement

How has Chelsea Whittock helped you?

Advice on pension consolidation and drawdown

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Please provide a brief comment about your experience with Chelsea

We had a great first meeting with Chelsea. As first time investors she explained everything clearly and we felt very comfortable with the process she laid out and would be very happy to continue working with her going forward.

What were the circumstances that caused you to initially look for an adviser?

I wanted advice about my retirement pension.

How has Chelsea Whittock helped you?

She explained and helped me understand different options open to me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can’t think of anything.

What were the circumstances that caused you to initially look for an adviser?

Needed to move a pension pot away from an ineffective and costly company.

How has Chelsea Whittock helped you?

Very thorough in obtaining all the required background information, establishing my risk profile, completing the necessary research, and clearly explaining available options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing; everything was spot-on!

Please provide a brief comment about your experience with Chelsea

Very informative,professional and warm.

What were the circumstances that caused you to initially look for an adviser?

I needed advice on the best option for taking a private pension

How has Chelsea Whittock helped you?

Chelsea explained a number of options & the reasons for choosing the one she recommended for me.

Have you seen the outcome you were hoping for?

Yes, I am happy with the choice I have made

What could they have done better?

I was very happy with the service & advice I was given

What were the circumstances that caused you to initially look for an adviser?

I had 4 small pension pots and wanted advice regarding combining them or not

How has Chelsea Whittock helped you?

The information I received was very clear and helped me understand my options and what they would mean for me now and in the future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cannot think of anything!

What were the circumstances that caused you to initially look for an adviser?

Needed pension advice

How has Chelsea Whittock helped you?

She looked at the overall picture in detail and advised of the best options going forward

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

It had been some while since our investments had been reviewed and also I retired.

How has Chelsea Whittock helped you?

Chelsea is a very pleasant and approachable adviser. She has helped with the ISA transfer and fund switches for myself and my husband. I required further advice on retirement planning and this is progressing well.

Have you seen the outcome you were hoping for?

It is early days and there has been little fluctuations but improvement is seen. I appreciate financial planning is a long term process and feel confident the investments will grow further.

What could they have done better?

There is nothing obvious which should have been done better.

Please provide a brief comment about your experience with Chelsea

Chelsea has been so helpful to us , She has been really patient , kind and clearly communicated the advice we needed making us understand what we need to, she is very knowledgeable and made a massive difference to our knowledge in this area.

What were the circumstances that caused you to initially look for an adviser?

Retirement through I’ll health,looking for options on my pension & savings

How has Chelsea Whittock helped you?

Gave best advice regarding my pension to leave so I didn’t lose out financially

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Because I needed advice on potentially drawing an income from my pension early or using my savings

How has Chelsea Whittock helped you?

Gave best advice regarding pension, leaving it to full term so not to lose out financially

Have you seen the outcome you were hoping for?

Yes..

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Getting a pension plan in place during our time as self employed.

How has Chelsea Whittock helped you?

Organising pension draw down during this time, general financial advice.

Have you seen the outcome you were hoping for?

Yes, the desire to retire earlier, having finances in place to help out until I reached state pension age.

What could they have done better?

Nothing really, good communication between us did what we requested, advice given where appropriate.

Please provide a brief comment about your experience with Chelsea

A very confident and good at her job

What were the circumstances that caused you to initially look for an adviser?

Needed a Pension

How has Chelsea Whittock helped you?

She has helped my enormously both financially and personally

Have you seen the outcome you were hoping for?

Yes, Chelsea organized and explained everything in detail.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Management of money

How has Chelsea Whittock helped you?

Clear explanations as to choices

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ! More help than I expected!

What were the circumstances that caused you to initially look for an adviser?

After taking early retirement, I needed advice on how to manage my pension.

How has Chelsea Whittock helped you?

Took us through the options available and helped us with all our queries.

Have you seen the outcome you were hoping for?

Yes.

Please provide a brief comment about your experience with Chelsea

I found Chelsea to be professional and well informed when dealing with my enquiry today.

Please provide a brief comment about your experience with Chelsea

Chelsea provided comprehensive and clear advice of process. Only had on Chelsea carried out thorough fact find, also establishing how much of process/ terminology I already understood

What were the circumstances that caused you to initially look for an adviser?

Investing in a pension.

How has Chelsea Whittock helped you?

Giving Funchal advice on future position regarding longer term investment.

Have you seen the outcome you were hoping for?

Not a good as we had hoped but then we are in a volatile period financially.

What could they have done better?

In the current volatile situation it would have been difficult to have improved on our position.

Please provide a brief comment about your experience with Chelsea

Having met Chelsea on two occasions in the past month she has proved knowledgeable, personable and professional.

What were the circumstances that caused you to initially look for an adviser?

My father's death. I assisted my mother and accompanied her to meetings with Chelsea to support and understand the process of transferring my fathers pensions into her name as sole beneficiary.

How has Chelsea Whittock helped you?

Chelsea provided clear and concise information on the process and products available. Meetings were efficient and informative.

Have you seen the outcome you were hoping for?

Yes, I believe so.

What could they have done better?

Nothing to add.

Please provide a brief comment about your experience with Chelsea

Chelsea is a pleasant and approachable professional adviser. She takes time to listen and suggests all options available following her research. I would not hesitate to recommend Chelsea to family and friends.

Please provide a brief comment about your experience with Chelsea

Very informative and professional

What were the circumstances that caused you to initially look for an adviser?

Reviewing a bond set up by ArmstrongWatson in 2005 which was in need of some attention.

How has Chelsea Whittock helped you?

As stated above,Chelsea’s highly professional approach, expertise,and kindness gave me total confidence that my request for financial advice was in safe hands.

Have you seen the outcome you were hoping for?

Chelsea clarified the options for future planning very clearly which is exactly what l wanted.

What could they have done better?

Nothing:-Chelsea not only provided sound advice but did so with exemplary patience,enthusiasm,and care.l was most impressed by her both professionally and personally.

Please provide a brief comment about your experience with Chelsea

Good conversation , not pushy. Made me feel at ease

What were the circumstances that caused you to initially look for an adviser?

I required specialist advice.

How has Chelsea Whittock helped you?

She has guided us with the specialist advice she is trained to provide showing patience in helping us understand the advice.

Have you seen the outcome you were hoping for?

Ongoing

What could they have done better?

Nothing as far as I am aware!

What were the circumstances that caused you to initially look for an adviser?

Always have an annual financial review with Armstrong Watson.

How has Chelsea Whittock helped you?

Very friendly and easy to talk to.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I DECIDED TO MOVE A COMPANY FROZEN PENSION IN ORDER TO TAKE MORE CONTROL

How has Chelsea Whittock helped you?

HAVE HAD ONLY ONE ANNUAL REVIEW AND FOUND CHELSEA TO MORE INFORMATIVE THAN MY PREVIOUS ADVISOR

Have you seen the outcome you were hoping for?

YES

What could they have done better?

NOTHING

Please provide a brief comment about your experience with Chelsea

Chelsea provided helpful and timely assistance with a sale of investments, acting as a link with the investment company.

What were the circumstances that caused you to initially look for an adviser?

Decided we were at an age where we need to focus on investing our money for our future retirement

How has Chelsea Whittock helped you?

She has put our mind at easy regrading the current situation with investments

Have you seen the outcome you were hoping for?

Not at the moment but due to no fault of Chelsea or Armstrong Watson

What could they have done better?

Nothing