Ian Maitland

What were the circumstances that caused you to initially look for an adviser?

Divorce, needed to plan for retirement

How has Ian Maitland helped you?

Looking at pension, and isa's and savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None very nice and knowledgeable staff

What were the circumstances that caused you to initially look for an adviser?

Our circumstances had changed namely I had been made redundant and was looking to set up a business. At the same time we were in need of some advice on my wife’s inheritance. The latter also applied after the death of my father. Greenfields was recommended to us by my then accountant. This has proved over the years to have been very sound advice.

How has Ian Maitland helped you?

Ian helped us in all aspects of the above with very sound advice on which funds to invest in as we are both very cautious in our approach to all matters financial and in some aspects financially naive.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

In my opinion I really don’t know.

What were the circumstances that caused you to initially look for an adviser?

Family inheritance and poorly performing bank investments.

How has Ian Maitland helped you?

Ian has helped us considerably over the years. Started with investment advice which is still ongoing, remortgaging our property and now with retirement planning and pension advice.

Have you seen the outcome you were hoping for?

Yes. Investments are outperforming the previous accounts and I now have a clear effective pension strategy.

What could they have done better?

We could all say "provide a better return on investments", but to be honest, compared to where I was before going to Ian, then I am very happy with the service provided by Ian and his team.

What were the circumstances that caused you to initially look for an adviser?

I wanted to invest in a PEP

How has Ian Maitland helped you?

Ian guided me through a maze of Unit trusts funds, To find the best, That suited my needs.

Have you seen the outcome you were hoping for?

I believe we are going in the right direction, A little rocky at the moment due to Covid.

What could they have done better?

I cannot think of anything at this time

What were the circumstances that caused you to initially look for an adviser?

Left money by my mum

How has Ian Maitland helped you?

He gave me very clear advise and was able to explain in layman’s terms

Have you seen the outcome you were hoping for?

I did until Covid hit

What could they have done better?

Perhaps ? moving more quickly but that’s easy to say with hindsight

What were the circumstances that caused you to initially look for an adviser?

need for mortgage advice

How has Ian Maitland helped you?

arranged a mortgage

Have you seen the outcome you were hoping for?

yes

What were the circumstances that caused you to initially look for an adviser?

To help me sort out my money to live on

How has Ian Maitland helped you?

So helpful with my inheritance

Have you seen the outcome you were hoping for?

Yes in this difficult times

What could they have done better?

Nothing he worked hard for me

What were the circumstances that caused you to initially look for an adviser?

We first met Ian in 2002 following an Officers Mess Financial planning evening. We initially took out life insurance policy to ensure that our young daughter’s would have sone financial security in the event of our deaths. We then sought advice on investing in stocks and shares ISA.

How has Ian Maitland helped you?

I had no experience of investing. He was able to offer a clear understanding of stocks and shares, giving me the confidence to invest. After the breakdown of my military marriage he gave me mortgage advice and the financial confidence to move forward into civilian independence. I was an emotional wreak and he was so professional, yet supportive in a nurturing way. Over the years he has continued to support and advise me. I trust his independent, honest advice. He has since looked after other family members and I know they too have confidence in his professionalism. He is approachable, has an excellent sense of humour and shows an interest in your whole family.

Have you seen the outcome you were hoping for?

Definitely, investing in the long term through the up and downs of market crashes my investments have continued to grow. I certainly wouldn’t be able to have any retirement dreams without Ian’s financial guidance and support.

What could they have done better?

Ian has invested and grown his company. He has taken on enthusiastic young staff to modernise his brand. I feel this has been a very positive step.

What were the circumstances that caused you to initially look for an adviser?

Money left me from my father

How has Ian Maitland helped you?

Help me to sort the very best was to invest the money and have a nice living

Have you seen the outcome you were hoping for?

Yes very much so

What could they have done better?

Nothing he always there if I ever have any problems

Please provide a brief comment about your experience with Ian

The person who dealt with me was Justin rather than Ian himself, I was very happy with how Justin dealt with my case. As I could not go ahead with this company in the end, I cannot say much about their services but he was very helpful.

What were the circumstances that caused you to initially look for an adviser?

I wanted to understand more about my pensions and how much income I would receive in my retirement.

How has Ian Maitland helped you?

The team at Greenfields helped me, firstly to understand what pensions I had and the limitations they had for my retirement. They then helped me to amalgamate what pensions I had and plan for a better retirement.

Have you seen the outcome you were hoping for?

In the limited time they have been assisting with this, I feel much more in control of my pensions and already seen my pension pot grow.

What were the circumstances that caused you to initially look for an adviser?

I turned 55 and wanted my pensions aggregated and managed by an experienced and expert adviser with an outstanding reputation.

How has Ian Maitland helped you?

He consolidated the different pensions, and invested the sum in various funds.

Have you seen the outcome you were hoping for?

Yes. Ian is incredibly dedicated to studying which funds are performing best, and switching the pension accordingly. The amount grew very pleasingly until the Covid-related market crash of spring, 2020, and has since recovered well.

What could they have done better?

Nothing I can think of

What were the circumstances that caused you to initially look for an adviser?

For performance of pension

How has Ian Maitland helped you?

Transfer of my pensions and give financial advice advice

Have you seen the outcome you were hoping for?

Very from the outcome so far, A lot better than my previous pension of 20 years

Please provide a brief comment about your experience with Ian

I twice asked to be contacted via email due to work restrictions but only received a phone call in response. No further contact from them.

What were the circumstances that caused you to initially look for an adviser?

To make my money go further

How has Ian Maitland helped you?

Investing in a portfolio, By spreading my investments, To reduce my risks.Yes

Have you seen the outcome you were hoping for?

Yes, I believe I would not be in the position I am in now, If it had not been without Ian's advice.

What could they have done better?

I have always been happy with Ian's advice, And know he is doing a good job.

What were the circumstances that caused you to initially look for an adviser?

To seek advice on re-mortgage and pensions

How has Ian Maitland helped you?

Advising and instruction for the best outcome for our personal situation

Have you seen the outcome you were hoping for?

Due to the current situation the outcome has been what is expected.

What could they have done better?

Appreciation has been given to all the work Ian and his colleagues have done

What were the circumstances that caused you to initially look for an adviser?

I wanted to position myself for early retirement.

How has Ian Maitland helped you?

Ian's team have advised on my pension / investment planning.

Have you seen the outcome you were hoping for?

Yes, I am now able to decide when I retire from work, which I believe, I would not have been,, if I had not looked for financial guidance.

What could they have done better?

I am happy with the service that Ian has provided, so have no issues to report.

What were the circumstances that caused you to initially look for an adviser?

I needed tax efficient personal pension and savings.

How has Ian Maitland helped you?

Ian gave me sound advice about investment of a lump sum, investing for a pension and equity release.

Have you seen the outcome you were hoping for?

Better than hoped for. Ian's detailed knowledge of tax efficient savings and pensions enabled me to increase my income significantly without incurring tax liabilities. Further more the investments I made on his advice that support my income and keep my pension topped up have fared remarkably well given recent events. I consider that had my investments been elsewhere my personal situation might be very different.

What could they have done better?

Ian has kept me informed of developments at regular intervals enabling me to switch investments appropriately to keep my investments and pension needs growing. I find it hard to imagine that outcomes could have been better.

What were the circumstances that caused you to initially look for an adviser?

Initially, had a couple of small pensions that needed rationalising and earning a higher income. Later, additonal savings needed to be looked after.

How has Ian Maitland helped you?

Rationalised the lot and put them into higher earning funds.

Have you seen the outcome you were hoping for?

Yes. In fact returns have been much higher than expected.

What could they have done better?

I don't think anything could have been done better. My enquiries of other people and how much they expect from their savings, suggests much lower returns than I get from Ian. Admittedly, this has much to do with my attitude to risk, but even so, I can alter that if I wish.

What were the circumstances that caused you to initially look for an adviser?

It looked as if I would soon need to access drawdown.

How has Ian Maitland helped you?

In my opinion he didn't.

Have you seen the outcome you were hoping for?

On the contrary.

What could they have done better?

Protected my pension.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Ian Maitland helped you?

He very clearly and methodically went through each investment. Meetings are interesting, constructive and extremely informative.

Have you seen the outcome you were hoping for?

With Brexit and COVID he is doing well in such a difficult market. I feel very confident.

What could they have done better?

Nothing that springs to mind at the moment.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Ian Maitland helped you?

Information and advice on ISA and Long term Budget Plans

Have you seen the outcome you were hoping for?

Yes, from annual reviews of ISA performance and review of financial needs for the future to confirm budget required.

What could they have done better?

Format of our last annual review was an improvement on previous meetings. Having another colleague collect and present the information was very beneficial. Would have been good to have had this change fully explained at the beginning of the meeting however, this was explained during the meeting which was very productive and positive.

What were the circumstances that caused you to initially look for an adviser?

Initially I wanted to invest a small work pension. I then had a pension share as part of a divorce settlement.

How has Ian Maitland helped you?

I was very new to pensions and investment for the future and Ian methodically went through all the things that I needed to know. He was clear in the information and advice that he gave me and I felt safe and confident that he was the right person to handle my pension fund.

Have you seen the outcome you were hoping for?

Yes. It is what I expected.

What could they have done better?

I moved away from the area but Ian is still always available at the end of a telephone or if not his senior advisor will answer any questions that I may have.

What were the circumstances that caused you to initially look for an adviser?

Matrimonial matters

How has Ian Maitland helped you?

Ian helped me understand what would be possible in both the short and long term which has enabled me to make decisions that secure my family’s future needs.

Have you seen the outcome you were hoping for?

Yes, I am able to to achieve my two goals.

What could they have done better?

Can’t think of anything

What were the circumstances that caused you to initially look for an adviser?

Old investments loosing money

How has Ian Maitland helped you?

Looked at all pensions and adviced best solution

Have you seen the outcome you were hoping for?

Yes more than expected

What could they have done better?

Nothing.more than happy with advise and ongoing investments

What were the circumstances that caused you to initially look for an adviser?

After using the standard high street banks and paying over the top for mortgagues. I felt it was time to seek professional advise. After some searching I came across Ian at Greenfeilds financial services.

How has Ian Maitland helped you?

He took hold of the morgage we had and gave us a choice of better options which has saved us money.

Have you seen the outcome you were hoping for?

Yes money saved which we were hoping for

What could they have done better?

He couldn't have done anything much better. His team were great. I asked for other financial help in other Areas and he is going through my ideas one step at a time and explaining all the jargon to me in real terms.

What were the circumstances that caused you to initially look for an adviser?

Increase in earnings.

How has Ian Maitland helped you?

Helped me invest into the appropriate funds.

Have you seen the outcome you were hoping for?

Too early to pass judgement but I'm happy with the service given so far.

What were the circumstances that caused you to initially look for an adviser?

We were looking to change are morgage and get advice on insurance.

How has Ian Maitland helped you?

Mr Maitland gave excellent advice on insurance as were family planning at the time.

Have you seen the outcome you were hoping for?

We save a few hundred on our morgage. We also had advise on life insurance so we knew are family is protected.

What could they have done better?

I felt the whole process webt soothly i cant at this time see how it could have been improved.

What were the circumstances that caused you to initially look for an adviser?

20 years ago to invest for our children's education and weddings and house deposits

How has Ian Maitland helped you?

He advised of a range of investments with ISAs and they did bring a consistent performance above the national average. He also advised about changing mortgages to get a better deal and to take on board life insurance and income protection.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

Sometimes I find it hard to grasp when he is explaining the implications of what the markets are doing and how that relates to my investments and why certain changes of strategy would benefit me. I do always understand in the end but finance has another vocabulary so I need to check the meaning.

What were the circumstances that caused you to initially look for an adviser?

I am over 65 and needed a mortgage to expand my B&B business as the property I owned is on green belt land and could not be extended, we were turning a lot of trade away, so needed another property close by. High street companies we approached did not seem to consider the full picture, and staff seemed restricted as to what incomes could be included, seeming only wanting to assess on pension income and not the substantial business income, we also wished to place our son and wife in the new residence to run that business, and gradually take over the responsibility for both, allowing my husband and I to relinquish the reigns.

How has Ian Maitland helped you?

Ian assessed the full situation, meetings with the whole family, together with pertinent members of his staff, introducing us to a specialist accountant, and pensions and investment advisors, explaining and advising us thoroughly, allowing us time to evaluate all decisions, ( I was a pencil paper and arithmetic record keeper not relying on technology although capable) so Ian had his work cut out. A full post mortum was conducted on all our financial history Ian used a broker, which I did not know existed for this type of thing I thought they were for insurance, and were subsequently approached by a high street bank who we worked with to achieve our mortgage

Have you seen the outcome you were hoping for?

Yes my son and his family moved into their beautiful custom designed B&B in early November, 3 minutes drive from us and their 5 star letting bed rooms are full. Their private accommodation is exceptional, and they have already taken over tasks which my husband band and I are no longer required to do

What could they have done better?

As I have indicated, high finance and technology are not me, and we had resigned ourselves that this was probably not going to happen as we had been shopping for about 3 years for a mortgage, so if any one could have done better it was probably me. Ian carefully, patiently and successfully encouraged me into the 21st century, which my techno wizard son had been coaching me in for years

What were the circumstances that caused you to initially look for an adviser?

Long term relationship regarding a pension policy.

How has Ian Maitland helped you?

Selection of best plan provider and individual investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Closer attention to the account.

What were the circumstances that caused you to initially look for an adviser?

Looking for financial advise.

How has Ian Maitland helped you?

He has given me sound advise and products to look at for my investment portfolio.

Have you seen the outcome you were hoping for?

Not as yet.

What were the circumstances that caused you to initially look for an adviser?

I needed an advisor on investments and funds for my SIPP and ISA.

How has Ian Maitland helped you?

Ian gave and continues to give sound advice based on my risk rating.

Have you seen the outcome you were hoping for?

My funds have consistently performed well above expectations.

What could they have done better?

I am very happy with the service Greenfields provide and can't think of anything right now.

Please provide a brief comment about your experience with Ian

Very professional friendly team, all information and charges transparent

What were the circumstances that caused you to initially look for an adviser?

Originally it was to resolve state earnings related pension scheme (SERPS) issues, this led on to setting up a private pension and more recently transferring a US based company pension scheme and incorporating this with my current pension scheme in the most economical way for me.

How has Ian Maitland helped you?

“The quality of service that Greenfields has provided me with over the last 30 years has been superb and I cannot fault it in any way. The service is reliable, which is important when speed and efficiency are paramount. The monitoring of my funds I feel could not have been any more reliable, given the economic climate that persisted at that moment in time. I would not hesitate in any way in advising anybody to use Greenfields for financial services, as they've never let me down.”.

Have you seen the outcome you were hoping for?

Over the past few years of unsettled markets I have been surprised at the growth that my pension fund has grown.

What could they have done better?

My service from Greenfields is faultless. They know my situation, thus only contact me when they feel necessary. If I need advice, then I know I can rely on speaking to someone straight away.

What were the circumstances that caused you to initially look for an adviser?

25 years ago I needed advice on my first mortgage . Over the years I then needed advice on my pension and long term investments. As well as insurance and protection schemes.

How has Ian Maitland helped you?

“I would like to take this opportunity to say how well you have looked after me and my family for almost 30 years, and how you have always been on hand when any member of the family has had financial problems.”.

Have you seen the outcome you were hoping for?

Yes , Ian has always given me and my husband clear and concise advice on any any of the products mentioned above.

What were the circumstances that caused you to initially look for an adviser?

Have been with Ian for over 20 years he met all my financial needs.

How has Ian Maitland helped you?

“Greenfields have supported me in building up my business to the many millions of assets I hold today. The return on my pension has averaged over exemption returns for 26 years.”.

Have you seen the outcome you were hoping for?

yes year on year.

What could they have done better?

I really cannot think of anything

What were the circumstances that caused you to initially look for an adviser?

Our previous financial advisor retired.

How has Ian Maitland helped you?

“The quality of service is excellent – Ian hasn’t lost us any money yet! Always there if you need him, either at his office or ours. The best bit is Ian is very proactive, always watching the market and regularly advising us what to do. It’s not just a once a year meeting as with so many financial advisers.”.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

I don't think there is anything he could have done better.

What were the circumstances that caused you to initially look for an adviser?

I had no experience whatsoever in Financial planning for myself.

How has Ian Maitland helped you?

“A very personal service of first class quality. The advice provided has always been clear and balanced and in my opinion most reliable. I cannot fault the monitoring of my investments. Any disappointing performers are always promptly dealt with after due consideration. Statement of investments is easily understood and is regularly provided. I would thoroughly recommend the services of Greenfields and have recently done just that at a social gathering.”.

Have you seen the outcome you were hoping for?

Undoubtedly.

What could they have done better?

Not charged me for his services

What were the circumstances that caused you to initially look for an adviser?

Looking for help on investing an unexpected small cash windfall and on consolidating and improving previous company pension scheme investments.

How has Ian Maitland helped you?

For me Greenfields epitomises value, honesty and service. The advice and products I have received have always been superbly targeted to my needs, all paperwork is prepared fully and quickly, the monitoring service has kept my investments at the top of the performance tables and the resulting growth has been exceptional. All this delivered in an open, friendly and transparent manner, you couldn’t ask for better! For a small team I must say that everyone’s availability is excellent. People are easy to get hold of and messages are always returned promptly. It has always been “no trouble” to arrange appointments to suit my busy schedule. Finally a financial management service with true mutual interest between client and adviser so there’s no need to worry about ‘up selling’. The Greenfields team dynamic works very well, discussions turn into actions rapidly and there is never any need to chase or follow up. The Greenfields investment monitoring service is first class and has really stands the trials and volatility of the markets well. The email service ensures a rapid reaction whenever the need arises. I no longer watch or worry about my investments any more, simply knowing the Greenfields team are on the case is enough. Shamefully I only recommend Greenfields to my most valued friends. I feel I’ve found a “goose that lays golden eggs” and I just don’t want everyone to know!.

Have you seen the outcome you were hoping for?

Outcomes have been excellent; my financial investments and pensions are simpler to understand and track performance; returns have exceeded expectations; and I can see active management of the selected funds on a regular basis. So good in fact that my potential retirement date has moved closer by more than 5 years!.

What could they have done better?

Very hard to suggest something Greenfields could do better. Perhaps a newsletter with the latest thoughts and news from their office but on the whole I'd rather they spent their time managing my investments.

What were the circumstances that caused you to initially look for an adviser?

To understand and clarify our pensions and investment portfolio as we approach retirement.

How has Ian Maitland helped you?

By taking on our requirements and finding the best investments and long plan for us to grow our investment whilst drawing down or savings.

Have you seen the outcome you were hoping for?

Yes Ian took on all or requirements and has provided a number or plans that outline the best oppertunities.

What could they have done better?

Nothing really, he provided everything we asked.

What were the circumstances that caused you to initially look for an adviser?

Following the death of my first wife in 2002, I wanted to move to a new home with a new partner - later my second wife - in 2004. We needed advice on how best to fund this new home.

How has Ian Maitland helped you?

Ian found a brilliant way of achieving our goal.

Have you seen the outcome you were hoping for?

Absolutely. We have been living happily in our 'new' home for the past 13 years.

What could they have done better?

I cannot readily think of anything.

Please provide a brief comment about your experience with Ian

Fine

What were the circumstances that caused you to initially look for an adviser?

Pension.

How has Ian Maitland helped you?

Ian doubled my pension pot.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Trebled it.

What were the circumstances that caused you to initially look for an adviser?

I had some proceeds from the sale of my house that I wanted to invest and was not happy with the returns offered by banks and building societies. I was also approaching retirement and needed help with various personal pensions.

How has Ian Maitland helped you?

He invested my money for me and advised on how to maximise the benefits of my pensions.

Have you seen the outcome you were hoping for?

Yes.

Please provide a brief comment about your experience with Ian

Very informative meeting with down to earth team of people who were able to answer my questions and understand my requirements

What were the circumstances that caused you to initially look for an adviser?

My previous financial advisor had retired.

How has Ian Maitland helped you?

Took over the management of all my investments and gave me simple, straightforward advice as to what I should do in the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

To consolidate various pension plans and investments to ensure they were being actively managed.

How has Ian Maitland helped you?

Ian helped to find a pension platform that gives a good range of investment options but is easily understood.

Have you seen the outcome you were hoping for?

Yes, all plans and investments have out performed the market since Ian has been managing them.

What were the circumstances that caused you to initially look for an adviser?

Ian has advised us on our options for pension and retirement planning.

How has Ian Maitland helped you?

Ian has advised the options and advising on the mot effective way forward.

Have you seen the outcome you were hoping for?

Ian then proactively manages the investments and frequently recomends changes of funds. All my investments have out performed the market during the time Ian has managed them.

What were the circumstances that caused you to initially look for an adviser?

Underperforming pensions and frozen pension.

How has Ian Maitland helped you?

Transferred frozen pension and moved underperforming pension into a new fund and has been managing the fund monthly.

Have you seen the outcome you were hoping for?

Yes very happy with the service and advise. Highly recommended.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

My pension was barely growing before I was introduced to Ian.

How has Ian Maitland helped you?

The results have been astonishing, and it's all real. Ian knew what I wanted to achieve, but instead of dwelling on the negatives - that I couldn't put away as much as I wanted to at this time - he concentrated on getting the best return for me on what I'd got. He also gave some really good advice to a friend of mine. It just seems as though he's got as much time for those starting out in life as he has for his best client. Ian's a world away from the financial services salesmen who promise the world but can't deliver - Ian can. He reviews investments more regularly, makes the right choices and helped me make well-informed decisions.

Have you seen the outcome you were hoping for?

His advice was clear and delivered in unambiguous non-jargon plain English. He put me in the right funds at the right time, and is continually reviewing them, making recommendations and confirming my instructions straightaway. I can now look at my pension with pride, knowing that even with the little bit I'm putting aside, I could still have a comfortable retirement. That has not always been the case. Ian doesn't do 'products' - he does 'service'. Proper, old-fashioned service and proper, old fashioned expertise. And he makes money for his clients because of his approach. I mention to others of my age with relatively small pensions the return on investments I am getting, based of course on my risk profile, and they are astonished.

What could they have done better?

There is nothing more that I could possibly hope for from Ian. Everyone should use his services and have the experience that I've had.

What were the circumstances that caused you to initially look for an adviser?

My husband and I needed our funds to work for us.

How has Ian Maitland helped you?

Iain, looked at our circumstances and suggested sound investments which took cognisance of our attitude to risk and the need to be secure in our retirement.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Very happy with advice provided.

What were the circumstances that caused you to initially look for an adviser?

My husband and I needed our money to work for us.

How has Ian Maitland helped you?

Iain took charge of our investments and to date has ensured that our funds have worked successfully for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Very happy with the service provided.

What were the circumstances that caused you to initially look for an adviser?

I kneded good advice on my pension.

How has Ian Maitland helped you?

Wise investment for my pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don't know

What were the circumstances that caused you to initially look for an adviser?

I required sound professional advice to ensure I could maintain a good quality of life as retirement was not many years away.

How has Ian Maitland helped you?

He initially talked through his recommended options for investment and the reasons and I was happy with his advice.

Have you seen the outcome you were hoping for?

Yes, notwithstanding the various knock-backs on the stock market, the results have been as good as could be expected and probably better.

What could they have done better?

I have enough confidence in Ian's recommendations to leave my investments in his hands and feel he does a good job with his knowledge and the various sources of information available. He always appears to be on top of the financial market as a whole, which I certainly am not! I therefore do not feel he could have done better for me personally.

What were the circumstances that caused you to initially look for an adviser?

Need to invest a growing cash balance that was not returning sufficient income.

How has Ian Maitland helped you?

Gave a balanced view of the options and potential risks involved with investments to enable an early retirement goal. Regular reviews have helped to keep us informed of progress towards the long term objectives.

Have you seen the outcome you were hoping for?

Even with the ups and downs of the stock market we have achieved the goal of a comfortable retirement.

What were the circumstances that caused you to initially look for an adviser?

I was made redundant in 2009 after 20 years with a large company. I received a good redundancy payout and was looking to use the money to ensure it provided good growth. I reviewed the services offered by Ian and contacted him for advice.

How has Ian Maitland helped you?

I explained my situation to Ian and the goals I was hoping to achieve. He did a full review of my current and future financial position. He presented me with a range of options and offered clear advice on how to proceed. He made me realise that I should not only review my situation at the time but also going forward into retirement.

Have you seen the outcome you were hoping for?

I understood the advice that Ian gave to me and how this would help me in the future. The actions I took based on Ian's advice have secured my finances into retirement and given me comfort that my investments are providing me with the best rewards. I have regular meetings with Ian to review and discuss my financial situation.

What could they have done better?

Not much really. Ian provides me with regular advice which is very useful. Perhaps a review of my cash reserves would be good to ensure that I have sufficient funds for things such as holidays and home repairs.

What were the circumstances that caused you to initially look for an adviser?

Pension planning, advice on private pension (drawing/reinvesting), advice/financial planning for older relative.

How has Ian Maitland helped you?

I have used this advisor for the past ten years, who has given sound help and advice over this time. Would recommend.

Have you seen the outcome you were hoping for?

Very much so.

What were the circumstances that caused you to initially look for an adviser?

I was about to retire and needed expert advice.

How has Ian Maitland helped you?

Ian has been wonderful, he explains everything and then we leave it in his capable hands.

Have you seen the outcome you were hoping for?

It's ongoing but yes.

What could they have done better?

I am not sure he could

What were the circumstances that caused you to initially look for an adviser?

Looking for a channel for investing.

How has Ian Maitland helped you?

Ian investigates totally what my requirements are and offers suggestions that meet the criteria. He is very clear in explaining anything which is either outside of my knowledge sphere or is ambiguous. He ensures my investments are done correctly in accordance with my wishes and in compliance with all legal requirements. He is helpful in guiding me to ask the correct questions of my accountant.

Have you seen the outcome you were hoping for?

All investing advice is subject to market fluctuations. Ian has consistently kept me in front of the market average.

What could they have done better?

In choosing an adviser you need to trust their judgment and their integrity to know that they are working in your best interests. To aid understanding and communication you should choose someone with whom you have a rapport and similar patterns of thought. Ian meets all these requirements for me.

What were the circumstances that caused you to initially look for an adviser?

Planning for the future after a career in the Armed Forces.

How has Ian Maitland helped you?

Ian spent time going through our future needs and aspirations. After that had been identified Ian made us aware on what investment avenues were available and what he considered to be the more favourable.

Have you seen the outcome you were hoping for?

Yes at this stage most definately.

What could they have done better?

At times going through the financial forecast for future retirements became very difficult to understand

What were the circumstances that caused you to initially look for an adviser?

We needed to know how to manage our joint finances- savings and pensions and to develop a retirement plan.

How has Ian Maitland helped you?

He asked us for detailed information about our existing expenses and life style and talked to us about what we wanted to do with our retirement. He clearly explained the options available to us and assessed our attitude to risk so that he could make decisions on managing our portfolio. The most important thing he did for me was to give me a timeline to show how our money wouldm last through our retirement.

Have you seen the outcome you were hoping for?

We were happy with his recommendations and feel much more secure about our future as a result of his advice. The products and services were well suited to our needs.

What could they have done better?

I would like to see a clearer statement which documents all our transactions and summarised more clearly exactly how much money our savings and retirement products have changed in a year. I find some of the paperwork he send to us is for illustrative purposes and doesn't show exactly what has happened to our investments

What were the circumstances that caused you to initially look for an adviser?

I had little knowledge of financial matters and needed professional help with investment planning.

How has Ian Maitland helped you?

He helped me enormously in exactly the way I expected.

Have you seen the outcome you were hoping for?

He has provided me with all the help I needed and I feel I am much better off now. My investments are in much better condition than they were to begin with. However, there is still more to be done and I look forward to the future with interest.

What could they have done better?

I am perfectly happy with the way things have been done so far and hope that this service will continue. If I had not been happy I would not have hesitated to tell him. I do not feel that these sort of reviews are necessary because if I had a problem I would have discussed it with him in the first instance and, if that failed, I would have taken my business elsewhere. I am not forced to remain with him and my business is not inconsiderable.

What were the circumstances that caused you to initially look for an adviser?

Looking for a a secure retirement based on available funds.

How has Ian Maitland helped you?

Understood our objectives, gave clear concise advise, set the risk levels correctly to maximise our available funds to enable my wife and I to accommodate what we planned to do throughout our retirement.

Have you seen the outcome you were hoping for?

Yes doing better than expected considering the current climate and have high hopes for the future with Ian managing our funds. Ian and his team are enthusiastic about their work inspiring confidence for the future.

What could they have done better?

Can not think of anything he could have done better.

What were the circumstances that caused you to initially look for an adviser?

looking for finance pensions etc.

How has Ian Maitland helped you?

advice arranged my requirements.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

not a lot

What were the circumstances that caused you to initially look for an adviser?

Looking for investments.

How has Ian Maitland helped you?

He is a very professional with his dealings also very imformative giving good advise which is always upto date.

Have you seen the outcome you were hoping for?

We have always been happy with his advise and recommendations.

What could they have done better?

Apart from making markets better which is not in his power nothing

What were the circumstances that caused you to initially look for an adviser?

early retirement and having various pension plans in one pot.

How has Ian Maitland helped you?

He made things much clearer for me as to my options.

Have you seen the outcome you were hoping for?

Have not yet started drawing from the pension fund but I have semi retired early and have started a part time job.

What could they have done better?

I don't know of any

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning.

How has Ian Maitland helped you?

All aspects of money management.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Could not have done better

What were the circumstances that caused you to initially look for an adviser?

We needed someone to take over after our previous advisor moved and Ian came very well recommended from friends of ours.

How has Ian Maitland helped you?

As we are self-employed he helped us reinvest our private pensions which we already had in place and also with ISA savings. This was Invaluable help to us.

Have you seen the outcome you were hoping for?

We have been more than satisfied with the overall advice that Ian has given us over the years. He has maintained a close watch on both our pensions and ISA's and advised when it was necessary to move them to another company in order for them to grow in the right direction.

What could they have done better?

We have had a regular annual review with Ian and this has been as much as we have needed as he has emailed us when necessary, so I think for us he has done as much he could have done!

What were the circumstances that caused you to initially look for an adviser?

needed one over thirty years ago, found Ian and have never looked back.

How has Ian Maitland helped you?

he helped in every finacial matters I required.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I really cannot think of anything he could have improved on, other than move next door and not charge for his advice.

What were the circumstances that caused you to initially look for an adviser?

Having a hotch-potch of financial investments that was difficult to keep track of My wife and I decided it would be best to put our finances in the hands of someone more competent and whom we knew and trusted.

How has Ian Maitland helped you?

We handed everything financial over to him and asked him to get on with it.

Have you seen the outcome you were hoping for?

Investment risk is never clear so the outcome is never predictable. The only 'hope' one can sensibly expect is to come out above the market trend and I believe Ian has succeeded in achieving this.

What could they have done better?

I have no experience of financial advisers other than Ian so it is not possible to give any comparison. If I had the time and knowledge to analyse the market and the capability to switch investments at short notice I might have been able to do better myself. As this has never been the case I don't believe Ian has made any notable mistakes.

What were the circumstances that caused you to initially look for an adviser?

At the very beginning I went to Ian for investment advice after receiving a lump sum from an endowment policy. The next opportunity was sorting out some of my previous pension arrangements.

How has Ian Maitland helped you?

After years of poor advice I was completely jaded and sceptical about the financial advice industry. Ian has completely turned this around. His unique approach and business model ensures all his advice and work is strictly aligned with my best interests and completely transparent. Spend 30 minutes with Ian it is easy to see his passion and depth of knowledge, yet he can make complex matters simple to understand and the results speak loudly for themselves. The online systems give easy access to monitor investments and fund performance.

Have you seen the outcome you were hoping for?

Yes, no longer are my savings and pensions passively managed or speculatively moved just to generate some adviser fees! Ian is actively and visibly managing my portfolio of savings and pensions which has grown substantially under his care and consistently in line with top of the class market performance. I'm 52 and thinking of retirement, yet I'm no entrepreneur or self employed business eagle, just an employee at a local company - Ian's everything that the Financial Services industry should be but isn't.

What could they have done better?

Tough to think of something Ian could do better. Perhaps he could think about an occasional newsletter to clients but in a world of daily e-blasts from almost everyone the minimal comms from Ian is quite refreshing and on the whole I'd rather he spent his time and effort managing the money!

What were the circumstances that caused you to initially look for an adviser?

Retirement lump sum investment.

How has Ian Maitland helped you?

Expert and explained everythingyrs.

Have you seen the outcome you were hoping for?

Yes more than I hoped forvery.

What could they have done better?

Very pleased overall

What were the circumstances that caused you to initially look for an adviser?

Last financial advisor retired.

How has Ian Maitland helped you?

Helped advise with investments.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. He's very good

What were the circumstances that caused you to initially look for an adviser?

Returned to the Uk after living overseas for many years and needed advice on investing.

How has Ian Maitland helped you?

Ian advised me in a totally professional manner, maximising on all my investments and constantly uodating me on channelling various funds for the best return.

Have you seen the outcome you were hoping for?

I'm not a millionaire yet but I'm doing ok!.

What could they have done better?

I think Ian has worked as well as anyone could for me.