Richard Platt

What were the circumstances that caused you to initially look for an adviser?

Pension advice required

How has Richard Platt helped you?

He helped us to consolidate our pensions and so far increase returns

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pensions and pension transfers

How has Richard Platt helped you?

Richard and the Clarity Wealth team helped pull together 3-4 pension pots for both me and my husband, he also gave advice on how to make the total pot work best for us both. He has provided peace of mind at a time that could have been very stressful. Hassle free and sound advice over the last 4-5 years so we are very pleased with the service we are receiving.

Have you seen the outcome you were hoping for?

We are very pleased with the outcome. Our pens seem to be on track and are doing better than expected.

What could they have done better?

I don’t believe they could have done any better than the have already done, we are both very pleased with the advice and helpfulness of Richard and Clarity Wealth.

What were the circumstances that caused you to initially look for an adviser?

To help us manage our money and gain a good reture.

How has Richard Platt helped you?

Has helped us to make a wise decision.

Have you seen the outcome you were hoping for?

Yes our money has grown over the last 10 years.

What could they have done better?

We have been happy with the service we received.

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement

How has Richard Platt helped you?

Richard and the Clarity Wealth team helped pull together 4-5 pension pots and then gave advice on how to make the total pot work best for me and my wife. They provided peace of mind at a time that could have been potentially stressful. Hassle free and continued with sound advice over 3-4 years.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Don't believe they could have done much different or better for me in my circumstances. Very pleased with the outcome.

What were the circumstances that caused you to initially look for an adviser?

Pension transfer advise

How has Richard Platt helped you?

Investing my pension pot

Have you seen the outcome you were hoping for?

My pension transfer has been completed and invested as per Richards advise.

What could they have done better?

Excellent service from start to finish by all the team

What were the circumstances that caused you to initially look for an adviser?

Pension planning and investments

How has Richard Platt helped you?

Recommending suitable products and providing ongoing support and input.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

In this uncertain financial market I needed advice regarding my pension. not

How has Richard Platt helped you?

Richard is both helpful and informative. Having reviewed my policy I was very happy to agree to the recommendations.

Have you seen the outcome you were hoping for?

Gave me confidence with my financial needs for the future thank you.

What could they have done better?

Really pleased with the service friendly staff excellent customer care.

What were the circumstances that caused you to initially look for an adviser?

I was looking into options for early retirement. The financial climate was quite unpredictable due to the Covid crisis and I needed sound independent advice to see what options were available to me.

How has Richard Platt helped you?

Richard spent time to understand my wishes and financial position. He then produced and explained a number of financial modelling scenarios that allowed me to choose an acceptable path.

Have you seen the outcome you were hoping for?

Despite the performance of the financial markets in the last year, I'm happy with the advice I received at the time and continue to receive.

What were the circumstances that caused you to initially look for an adviser?

Pensions help

How has Richard Platt helped you?

In all areas - pensions, life insurance, income protection.

Have you seen the outcome you were hoping for?

N/A

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

The financial advisor we had previously wasn’t contacting us and we needed to merge pensions

How has Richard Platt helped you?

He has talked through our finances consolidated our pensions and advised on other investments

Have you seen the outcome you were hoping for?

Yes, although with the current marked our pensions have done so well in the last few years but they are still above what we would expect

What could they have done better?

N/a we are very happy with the service we receive.

What were the circumstances that caused you to initially look for an adviser?

Looking to take control of my pension to ensure it was working for me

How has Richard Platt helped you?

Richard and his team took time and care in listening to and understanding my requirements He has consolidated pensions and given excellent advice in terms of forward planning All backed up by excellent products

Have you seen the outcome you were hoping for?

Products ave performed really well and enabled my to achieve some goals

What were the circumstances that caused you to initially look for an adviser?

Have been with Richard since he first started.

How has Richard Platt helped you?

Richard has given advice and helped me plan my finances both before and after retirement.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

Following my retirement from the Police Service and the sale of a house we were in need of financial advice regarding lump sums that had been accrued

How has Richard Platt helped you?

For the last 12 years Richard has continually helped with advice regarding our investments, advice which has proved you be sound and which we have readily accepted.

Have you seen the outcome you were hoping for?

Yes, even with the ups and downs of the stock market we find ourselves in profit and have been able to drawn down lump sums for such things as holidays without jeopardising our accounts.

What could they have done better?

It’s hard to say. Nothing comes to mind. However we are in our 76th year and if Richard had an office on the ground floor that would be most beneficial m.!!!

What were the circumstances that caused you to initially look for an adviser?

Looking to consolidate my pensions and improve their growth

How has Richard Platt helped you?

Reviewed current pensions, investigated the best options for their investment following and reviewing my needs and approach. Advised on the best options

Have you seen the outcome you were hoping for?

Yes. Improved growth in my pensions and confidence what I can draw down and when

What were the circumstances that caused you to initially look for an adviser?

I was becoming self employed, as a partner in a law firm, and wished to take more specific advice in respect of my pension interests as well as general investment and protection matters.

How has Richard Platt helped you?

Richard has helped me establish a clear plan, to balance both my short, medium and long term needs, and helped me to understand the steps that I need to take to achieve such. He has also helped me to put in place cost effective but appropriate protection policies to ultimately protect my family in the future.

Have you seen the outcome you were hoping for?

Yes. In spite of there being a great many headwinds, I have seen my investments grow, have put more effective protection in place and have a greater understanding of my assets, my aims and objectives, and how I am going to achieve them. I have also had the flexibility to alter, even if just for a short period, the balance of deployment of cash or investments to assist in meeting more immediate needs and aims.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Had an previous fancier advisor before with larger company and felt i wasnt recieving a personal experience.

How has Richard Platt helped you?

Had helped me allot by always being very communicative and keeping me up to date.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

The best way to invest my money

How has Richard Platt helped you?

He’s secured my investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We wanted to review our pensions and savings.

How has Richard Platt helped you?

Transferred all our plans to one provider and reduced our costs.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I am looking to retire and needed advice about my savings and pensions

How has Richard Platt helped you?

Richard did a full investigation into the financial markets to find the best investments for the amount I have. He worked out the best plan for me and took me through a number of cash flow reports

Have you seen the outcome you were hoping for?

These will be long term investments and I have only just begun the process, but I am confident

What could they have done better?

Nothing. All went very smoothly

What were the circumstances that caused you to initially look for an adviser?

Sale of a house and need for income from the money

How has Richard Platt helped you?

Richard has carefully and thoroughly explained my options, done the research and recommended actions that I am happy with.

Have you seen the outcome you were hoping for?

Yes. Its early days but all looks good.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my RBS DB pension scheme out to a DC scheme for various reasons - Richard helped to source this advice and has managed the investments for me ever since. I am 18 years from retirement.

How has Richard Platt helped you?

Richard helped me to move a DB pension scheme to a DC scheme in 2019-2020 - he now manages the underlying investment advice and I am very happy with the level of returns, service and value for money.

Have you seen the outcome you were hoping for?

2022 has been a difficult year, I know this working in the investment industry. I am happy with the outcome over the past 2-3 years based on the level of risk I am taking and how my portfolio has compared against peers. I have 18 years until I will need to start taking an income from my pension and I confident my investment objective will be met.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I hold Power of Attorney for a friend who previously used Richard to look after her affairs and I had no hesitation in continuing the arrangement.

How has Richard Platt helped you?

He has taken a lot of worry of our hands

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

In the present economic circumstances he has done very well.

What were the circumstances that caused you to initially look for an adviser?

I inherited Richard from a friend when I was given a lasting power of attorney and initially I could see little reason for continuing with Richard's services as I believed I could do the job just as well. It quickly transpired that Richard added more value to my friend's portfolio than I ever could and that I would be very foolish to even try. In addition, it gave me peace of mind to know that my friend's finances were in such a safe pair of hands.

How has Richard Platt helped you?

Through his knowledge of the markets and by increasing the value of my friend's portfolio.

Have you seen the outcome you were hoping for?

Yes, given the restrictions than have been placed on Richard.

What could they have done better?

Very little in my opinion!

What were the circumstances that caused you to initially look for an adviser?

To seek the best advice for long term investments

How has Richard Platt helped you?

Richard has advised us extremely well with regards to our needs

Have you seen the outcome you were hoping for?

Our investments are long term, therefore it is too early to see outcomes at this stage

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

My husband was already receiving financial advice, as a client of Richard Platt.

How has Richard Platt helped you?

Richard Platt gave me financial advice and subsequently set up a personal pension on my behalf.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

We had stagnant investments which need looking after.

How has Richard Platt helped you?

More confidence in our investments

Have you seen the outcome you were hoping for?

Under the present situation of the world we are we are looking to the future.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Early retirement with several pensions. I planned to use drawdown as a means to fund my initial retirement.

How has Richard Platt helped you?

Richard arranged the transfer of monies from two pension funds which did not do drawdown to one which did. He offered clear advice and was realistic in providing me with time scales. Richard did an assessment of my situation and I have found him to be very warm and approachable throughout my contact with him. He is approachable and communicates easily listening to clients wishes… I have no doubt that he is acting in my best interest with regard to managing my investments in the long term.

Have you seen the outcome you were hoping for?

Yes I have been able to retire and my investment returns have been positive despite a challenging market.

What could they have done better?

Nothing….Richard was supportive and reassuring during the initial process. He continues to provide a good service and I feel able to approach him as needed.

What were the circumstances that caused you to initially look for an adviser?

Richard was a pension advisor with yorkshire bank stayed with him when they removed that post at yorkshire bank

How has Richard Platt helped you?

Looked after my pension and made it grow

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don’t think anything I’m happy with my low risk

What were the circumstances that caused you to initially look for an adviser?

We were dissatisfied with our previous IFA and the poor performance of our investments and the associated high charges.

How has Richard Platt helped you?

By advising us on where to invest on our behalf and returning superb growth in those investments.

Have you seen the outcome you were hoping for?

Absolutely and more so.

What could they have done better?

Nothing.. the service has been outstanding.

What were the circumstances that caused you to initially look for an adviser?

Redundancy after a long employment and wanting to transfer multiple pensions into a more manageable pension that suits my changing circumstances

How has Richard Platt helped you?

helped me withdraw a percentage of my pension to use now and transfer my pensions into a fund which more suits my needs and given me advice on what is best to do with it

Have you seen the outcome you were hoping for?

in a volatile market things have gone as expected for the conditions

What were the circumstances that caused you to initially look for an adviser?

I was looking at early retirement and needed to know if my pension pot was sufficient to live the life I wanted.

How has Richard Platt helped you?

Richard took care of transferring a few pensions into one plan that suited my needs.

Have you seen the outcome you were hoping for?

Everything has been fine.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was planning to retire at 60 years of age and was looking for a new local and personable Pension specialist to help me achieve my goal as my previous financial advisor was not very proactive a little elusive and charged higher than average fees.

How has Richard Platt helped you?

After my first meeting with Richard I immediately felt a connection and subsequently he looked at our current situation and mapped out a plan for both myself and my wife to look to achieve the type of retirement we wanted providing various outcomes subject to various scenarios with the offer of continuous and ongoing dialogue as necessary should we want to make changes along the way and also if he felt we needed make changes in order to continue making the best use of our funds.

Have you seen the outcome you were hoping for?

It’s early days yet and there is much happening both at home and in the world at the moment but I am confident we meet our goals.

What could they have done better?

To date everything that needed to be done had been done efficiently with the minimum of ease

What were the circumstances that caused you to initially look for an adviser?

Impending retirement

How has Richard Platt helped you?

Advised on consolidating my pension savings and ongoing pension invest

Have you seen the outcome you were hoping for?

To early to comment yet

What could they have done better?

Nothing really

What were the circumstances that caused you to initially look for an adviser?

Lump sum in retirement

How has Richard Platt helped you?

Explained what's available and explained "risk assessment" enabling me to make more informed choices

Have you seen the outcome you were hoping for?

Yes and no - investments go up and down

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Richard Platt helped you?

Richard has helped us invest our money and plan for the future

Have you seen the outcome you were hoping for?

Yes, we are happy so far

What could they have done better?

Very pleased with everything at the monent

What were the circumstances that caused you to initially look for an adviser?

Retorement

How has Richard Platt helped you?

Simplified my various pensions and provided peace of mind and confidence of the way forward

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I have been happy and comfortable with ll that has been provided and that i have been advised on

What were the circumstances that caused you to initially look for an adviser?

Looking to arrange a pension transfer from a Defined Benefit Scheme and take a small drawdown to facilitate debt repayment

How has Richard Platt helped you?

Facilitated the transfer via a third party and established a new personal pension with a new provider with all debts now repaid

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Money sat in the bank was earning nothing.

How has Richard Platt helped you?

Richard has invested a large portion of our savings into other avenues which has seen a great return.

Have you seen the outcome you were hoping for?

Yes - and more besides.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

We had money to invest and didn’t know the best way to go about it.

How has Richard Platt helped you?

Richard has helped our Monthly income planning and looking after our investments on going.

Have you seen the outcome you were hoping for?

Yes, very much so. Richard has done well for us. Feel we’re in safe hands going forward.

What could they have done better?

For our circumstances, l don’t think anyone could have done better, totally happy with Richard and Clarity Wealth.

What were the circumstances that caused you to initially look for an adviser?

I was looking to drawdown my bank pensions when I reached 55.

How has Richard Platt helped you?

Richard gave me excellent advice on consolidating my 2 pensions, drawing down some of the funds and investing the rest. We also set up a monthly payment as income.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing! Richard and his team are so helpful and responsive.

What were the circumstances that caused you to initially look for an adviser?

Pension problems

How has Richard Platt helped you?

Richard has sorted my pension out and reviews it yearly

Have you seen the outcome you were hoping for?

I’ve only been with him for 2 years so hopefully in the future

What could they have done better?

Nothing I can think of

What were the circumstances that caused you to initially look for an adviser?

My husband and I have had Richard as our financial adviser for many years. At first my husband was the one who sorted the finances with Richard. We first got in touch to get advice on investing some money.

How has Richard Platt helped you?

Richard advised us on where was best to put our money and on going advice. Also since my husband passed away he has been there for me and still advisers me.

Have you seen the outcome you were hoping for?

Over the years my husband was very happy. Obviously because of Covid and other things now happening in the world, it is more worrying.

What were the circumstances that caused you to initially look for an adviser?

We wanted advice with our investments.

How has Richard Platt helped you?

He discussed various options with us and gave us good advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not sure who or what ‘they’ are.

What were the circumstances that caused you to initially look for an adviser?

my early retirement

How has Richard Platt helped you?

i discussed my requirements for my future retirement and he advised the best method of achieving my goals

Have you seen the outcome you were hoping for?

yes, 100%

What could they have done better?

taking into account the things that are happening in the world today , i think things have gone as well as expected

What were the circumstances that caused you to initially look for an adviser?

getting made redundant and turning 55 and wanting financial advice on merging pensions

How has Richard Platt helped you?

put my pensions into a better performing area and helped take a percentage out to use on relocating

Have you seen the outcome you were hoping for?

in a volatile market, I am happy how things are performing

What were the circumstances that caused you to initially look for an adviser?

To consolidate all my pensions into one place and plan for retirement.

How has Richard Platt helped you?

Richard contacted my pension providers and arranged for them to be rolled up into 2 plans that will provide income in retirement. He explained in plain English what his reasoning was for recommending the products.

Have you seen the outcome you were hoping for?

The plans have more than met my expectations especially during the last two years.

What could they have done better?

Nothing, I'm pleased with all aspects of his service.

What were the circumstances that caused you to initially look for an adviser?

To gain the best value for my money and to allow my money to work for me.

How has Richard Platt helped you?

I thought that I had been doing a relatively good job at investment, turned out that I could have been making a lot more money, the mantra being leave it to the experts!

Have you seen the outcome you were hoping for?

Yes a steady growth that I am happy with

What were the circumstances that caused you to initially look for an adviser?

I was wanting to consolidate my investments under one financial advisor.

How has Richard Platt helped you?

Richard listened to my long term investment requirements and provided me with a solution that met my long term needs.

Have you seen the outcome you were hoping for?

My pensions and investments have only been under Richard's control for 12 months, but so far the gains have been very positive.

What could they have done better?

I have no issues with Richard's services and advice and I fully trust that he would know when to review and revise my investments.

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Richard Platt helped you?

Consolidated all my pension funds and advised on best way forward

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

??Not sure that they could have. I have been pleased and satisfied with what they have done so far.

What were the circumstances that caused you to initially look for an adviser?

looking for some Pension advice Clarity Wealth Limited were recommended to me and I can't recommend Richard Platt enough the service was second to none.

How has Richard Platt helped you?

Richard was fantastic to deal with throughout our meetings he listened to all my queries took a complicated topic broke it down made it easy to understand. I appreciated the amount of time and effort he dedicated to sorting out my pension enabling me to feel more confident about the future.

Have you seen the outcome you were hoping for?

During this difficult period I have already seen a health return on my initial investment I would highly recommend Richard Platt.

What could they have done better?

Not much! The advice, Professionalism, Quality, friendliness and Value for money Clarity Wealth Limited is pretty much on point with everything.

What were the circumstances that caused you to initially look for an adviser?

To seek expert advice on how to manage final salary pension schemes and future investment strategies

How has Richard Platt helped you?

Explored pension options including Self Invested Pension Schemes in a very professional manner 3 years ago and facilitated the transfer of three pension schemes into as high earning SIPP and helped in developing a flexible pension drawdown scheme resulting in a very satisfactory pension income. Richard and his staff are readily accessible and he has continued to provide very good financial advice.

Have you seen the outcome you were hoping for?

Richard and his team continue to exceed my expectations through his prudent and risk adverse advice my SIPP capital has not only been protected but has delivered 25% growth over the last 3 years. This growth is quite remarkable given COVID and other adverse trading conditions

What could they have done better?

I am very very happy with the service provided by Richard and his team.

What were the circumstances that caused you to initially look for an adviser?

Yorkshire bank closed there financial dept Richard worked at yorkshire bank and said he was starting his own business and would I like his advice

How has Richard Platt helped you?

Has invested my money and guided me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Getting to 60 and wanting to make the most of my private pension

How has Richard Platt helped you?

He listened to my ideas and came up with a plan based on my attitude to risk and my future needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Planning for the future

How has Richard Platt helped you?

Richard gave us a range of options to do with our pension, where would give us the best return, everything was explained thoroughly to us.

Have you seen the outcome you were hoping for?

Its early days yet but Our review was very positive

What could they have done better?

Everything was explained to us clearly, any questions was answered with clarity.

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Richard Platt helped you?

Richard gave us a range of options, explained them well including tax advantages and risks

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of

What were the circumstances that caused you to initially look for an adviser?

Redundancy and wanted to move my pensions

How has Richard Platt helped you?

Recommended pension investments and gave what i consider good advice Richard also made me feel at ease with this process.

Have you seen the outcome you were hoping for?

long term project so hard to tell

What were the circumstances that caused you to initially look for an adviser?

We hadn’t taken advice previously and Richard was recommended to us.

How has Richard Platt helped you?

Gave us excellent pensions advice and continues to manage our portfolio.

Have you seen the outcome you were hoping for?

Absolutely. Delighted with the first years performance.

What could they have done better?

Nothing, all good.

What were the circumstances that caused you to initially look for an adviser?

Unhappy with an older existing private pension

How has Richard Platt helped you?

Setting up a new and much improved pension

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

To advise on drawdown pension and plan income at retirement.

How has Richard Platt helped you?

Richard switched our pension plans into the most profitable companies and kept the pensions growing despite the recent turbulent economic times.

Have you seen the outcome you were hoping for?

Yes, our investments have grown more than we had thought they would.

What could they have done better?

Nothing. Richard is very friendly, easy to talk to and has a caring attitude towards his customers, whilst remaining professional in his approach. Richard has had good results with our investments so far, even through a challenging economic time!"

What were the circumstances that caused you to initially look for an adviser?

I required professional advixce on my pension staus and wanting to maximise benefits for retirement.

How has Richard Platt helped you?

I have found Richard to be very friendly and knowledgeable regarding pensions advice. He takes the time to listen to your needs and wants, then provides in-depth research and detailed reporting with a clear strategy to best meet your objectives within the scope of the investments you have to hand. I would recommend Richard without hesitation."

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cant think of anything at this stage, the service andp professionalism has been excellent.

Please provide a brief comment about your experience with Richard

I have found Richard to be very friendly and knowledgeable regarding pensions advice. He takes the time to listen to your needs and wants, then provides in-depth research and detailed reporting with a clear strategy to best meet your objectives within the scope of the investments you have to hand. I would recomend Richard without hesitation.

Please provide a brief comment about your experience with Richard

Richard is very friendly, easy to talk to and has a caring attitude towards his customers,whilst remaining professional in his approach. Richard has had good results with our investments so far, even through a challenging economic time!

What were the circumstances that caused you to initially look for an adviser?

Needed advice on company pension and investment opportunities

How has Richard Platt helped you?

Gave recommendations what to do with my existing company pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement age and wanted advise on pensions and investments/savings

How has Richard Platt helped you?

Gave unbiased advise on how best to maximise pension and savings potential

Have you seen the outcome you were hoping for?

Yes, pension and investments performing better than I'd hoped for

What could they have done better?

Can't think of anything

What were the circumstances that caused you to initially look for an adviser?

Planning Retirement

How has Richard Platt helped you?

Pension Transfers, Pension Advice & find a suitable Pension Account Provider

Have you seen the outcome you were hoping for?

Yes, I am pleased with outcome.

What could they have done better?

hard to say.

What were the circumstances that caused you to initially look for an adviser?

I had inherited a large sum of money and wished to invest.

How has Richard Platt helped you?

Richard gave easy to follow advice and the whole process was straight forward.

Have you seen the outcome you were hoping for?

The investments I made have been profitable. This has been in line with Richard's predictions.

What could they have done better?

No room for improvement. I am 100% happy.

What were the circumstances that caused you to initially look for an adviser?

Both me and my wife had several small pensions that we needed advice on .Richard explained everything so that we could understand the various options we had available to us .No sales talk or pushy advice ,just sound sensible advice.

How has Richard Platt helped you?

Richard heled by advising us what were the best options for our pensions and savings .He provided various options and we picked the ones that suited our needs

Have you seen the outcome you were hoping for?

Yes ,in the currant climate ,the outcomes have been positive

What could they have done better?

I don't think anything could have been explained better for us

What were the circumstances that caused you to initially look for an adviser?

I was widowed and received my husbands pension settlement. I am still too young to retire I feel and needed to take out a plan to secure my future.

How has Richard Platt helped you?

With good sound advice which I understood and could make an informed decision.

Have you seen the outcome you were hoping for?

Obviously with the Covid pandemic affecting the world I was not expecting a return on this years investment portfolio, however Richard has managed to make a profit on my investment even after fees which is more than I had hoped for in the current environment.

What could they have done better?

To be honest I am happy with Richard's advice. He has been available to talk with when needed.

What were the circumstances that caused you to initially look for an adviser?

I have not had a pension review for well over a decade, as I reached 55, I decided it was a good time to seek advice. Within a couple of minutes, I realised I should have sought advice earlier.

How has Richard Platt helped you?

I had accrued some credit card debt, it was causing me some uncomfortable moments. Along with being furloughed, it certainly impacted my savings. Richard explained how, by taking a lump sum from my pension, I could drastically reduce my outgoings. And by following his advice to the letter, I am virtually debt free.

Have you seen the outcome you were hoping for?

Yes. I took a lump sum which cleared my debts, and left me with a few pounds over to treat myself.

What could they have done better?

He could stop being a Liverpool fan! In all seriousness, I found Richard a warm, endearing chap, and him listening to my drivel takes some doing! I would endorse Richard 100%.

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has Richard Platt helped you?

Gave us excellent advice

Have you seen the outcome you were hoping for?

Too early in the investment to say

What could they have done better?

Nothing, he was professional and presented an extremely thorough review.

What were the circumstances that caused you to initially look for an adviser?

Retirement income and future planning.

How has Richard Platt helped you?

Richard was able to advise on the options available to me and enabled me to transfer and access my pension to allow for an early retirement. He has provided full support and assistance in consolidating my pensions. Following the unexpected refusal of one company to transfer monies to a planned drawdown account, Richard initiated a complaint for me which resulted in the transfer going ahead as had been agreed.

Have you seen the outcome you were hoping for?

I have been able to retire as planned and am more than happy with the service provided by Richard during these unexpected and very difficult times.

What could they have done better?

I have found Richard’s manner to be warm, friendly and approachable ... throughout my contact. He communicates information clearly and is more than happy to address any queries or concerns raised. He is knowledgeable and experienced in his role and he did not hesitate to intervene on my behalf....he could not have done more!

What were the circumstances that caused you to initially look for an adviser?

I work in wealth management myself but I don't not have time to manage my own investments and want someone else to take on the responsibility. I also needed specific pension transfer advice.

How has Richard Platt helped you?

Richard explained the pension transfer process and took time to understand my needs. We talked about the pros and cons of transferring out of the DB scheme. Richard kept me fully up to date during the process and I never had to chase him at all. When we came to the time to make the investment it was during COVID and the original advice was provided before. He reviewed the funds and changed them based on the current climate and performance.

Have you seen the outcome you were hoping for?

Yes I have. I am happy with the advice to transfer out of my DB scheme a school it provides me with more flexibility and my family are able to inherit more should anything happen to me.

What could they have done better?

I'm not sure there is anything more that could be done.