Mark Turkington

What were the circumstances that caused you to initially look for an adviser?

As a result of my divorce l needed to appoint my own financial adviser.

How has Mark Turkington helped you?

Mark has guided me through all the aspects associated with my private pension. He is also handling my personal investment portfolio. His calm and sensible advice has been invaluable (particularly during these troubled times). Our annual in-person meeting is a reassuring opportunity to discuss matters in depth. I know, of course, that I can contact him at any time and will always receive a prompt and considered response. Such is my confidence in Mark that I have recommended his services to family and friends.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed help with financial planning for my future

How has Mark Turkington helped you?

By looking after all my financial planning needs, especially since my husband’s death, and keeping me informed of all up to date changes that were being made.

Have you seen the outcome you were hoping for?

The outcome has definitely been better than expected. I have been very satisfied.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

As I was approaching retirement I had a number of different pensions as well as funds in a consultancy company .

How has Mark Turkington helped you?

Mark advised me on consolidating the pensions and company funds into a combination of ISAs and a SIPP.

Have you seen the outcome you were hoping for?

Yes. There have of course been ups and downs in the market over the nearly 10 years but overall I am satisfied that the investments we have have provided better returns than I could have received elsewhere.

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

Transferring from a company pension to a private pension

How has Mark Turkington helped you?

Mark gave me sound advice on the company to use for my plan and as always keep me informed with upto date regulations

Have you seen the outcome you were hoping for?

Yes my investment grew over the years of investing and now is still growing whilst i enjoy my retirement withdraws wings Yes. My investment grew during the investment years and is still growing while i enjoy my retirement withdrawals.

What could they have done better?

Not very much I have been fully kept up-to date and always have an informative annual review of my investments and if any changes need to be made i am always fully advised. On that basis there is little extra to improve.

What were the circumstances that caused you to initially look for an adviser?

Our adviser retired and spent two years finding the right man to fill his shoes, which turn3d out to be Mark Turkington

How has Mark Turkington helped you?

In all aspects of our financial life

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing as far as I am concerned - I am not an expert.

What were the circumstances that caused you to initially look for an adviser?

Our former adviser retired and recommended Mark Turkington after a two year search for the right person to fill his shoes.

How has Mark Turkington helped you?

In every respect he has been our adviser , and as my husband has had dementia for over twelve years, Mark has been a total support foe me and my stepdaughters, including advising on our holding powers of attorney on my husband’s behalf.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I am not a professional financial adviser, so I haven’t a clue. As far as I am concerned, nothing.

What were the circumstances that caused you to initially look for an adviser?

I needed advice across a broad range of financial areas.

How has Mark Turkington helped you?

He has consistently provided sensible and honest advice, clearly outlining the available options and the reason he recommends a specific option. He is someone I trust to look after my interests.

Have you seen the outcome you were hoping for?

Yes - consistently over many years.

What could they have done better?

I have no complaints or concerns over Mark's advice.

What were the circumstances that caused you to initially look for an adviser?

planning for the future

How has Mark Turkington helped you?

provided excellent advice including investment portfolio

Have you seen the outcome you were hoping for?

yes exceeded expectations

What could they have done better?

nothing have regular review meetings and always available should need to contact

What were the circumstances that caused you to initially look for an adviser?

I wanted to step back and retire at 36.

How has Mark Turkington helped you?

Mark has taken the time to get to know me and understand my priority’s. He then scoped out the options and presented the hard facts. He has also advised other members of my family. Very different circumstances the same commitment and results.

Have you seen the outcome you were hoping for?

The proof is 25 years on and after many huge changes in my life the plan is still solid.

What could they have done better?

Very little. Mark is professional at all times. After all these years he is part of the family.

What were the circumstances that caused you to initially look for an adviser?

I needed the advice of a financial professional

How has Mark Turkington helped you?

The following jey areas 1 - detailed planning 2 - regular reviews 3 - clear explanations 4 - risk analysis

Have you seen the outcome you were hoping for?

100%

What were the circumstances that caused you to initially look for an adviser?

I needed a pensions expert and financial planning expert to guide me in my retirement.

How has Mark Turkington helped you?

He has advised on risk assessment and investment returns and how they relate to my spending in retirement, using a very good and easy to follow financial planning computer programme, that provides forecasts using variable assumptions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything

What were the circumstances that caused you to initially look for an adviser?

I was considering retirement, and wasn't confident in myself to understand the most efficient way to invest my company pension, my wife's pension and future funds we were planning to extract from my business. I decided to use a specialist service, and Mark was recommended by a friend.

How has Mark Turkington helped you?

Mark looked at our finances, and proposed a long term 'plan' that would provide us with the pension we had hoped for. We sat down, discussed the proposal and after a few days reflection, decided to go ahead. I was initially concerned that i would be trusting some-one with our pensions, but Mark gave me the confidence i needed.

Have you seen the outcome you were hoping for?

We are nearing the end of year 2, we are still working and yet to formally start the pension. The funds initially grew very well, but have taken a bit of a hit due to the worldwide financial crisis, which i fully understand. I'm not concerned by this as i understand our investments are long term and have full confidence that they will recover.

What could they have done better?

I have been more than happy with Mark's service.

Please provide a brief comment about your experience with Mark

Mark spent some time on the phone with me discussing the options for transferring out of a DB pension scheme. His advice was very pragmatic and I was left with the impression that the advice he gave was based on what was best for me and my circumstances rather than focused on selling his services to me. I wouldn't hesitate to recommend him as a truly independent financial adviser.

What were the circumstances that caused you to initially look for an adviser?

Investment and pension advice.

How has Mark Turkington helped you?

Been my advisor for 10 plus years.

Have you seen the outcome you were hoping for?

Investments have done well over the long term.

What could they have done better?

Fees are competitive, but as they're percentage based it's a significant annual amount for those with a large portfolio. I would like the option for a flat fee for the same service

What were the circumstances that caused you to initially look for an adviser?

I was looking for help in consolidating my various pensions and seeking an experienced advisor who could help me achieve my long-term savings goals and ambitions.

How has Mark Turkington helped you?

Mark was fantastic. He has a great knowledge of the wealth industry and explains things in simple terms. He understood exactly what I was trying to achieve, my goals, my fears and ensured that everything we discussed was understood. Very clear, very concise and completely put me at ease that we could start the journey of getting me on-track with my savings.

Have you seen the outcome you were hoping for?

Absolutely. My growth over the past few years has been above my expectations and I really look forward to our annual review meetings where we review my situation and goals and plan for the next year and forward.

What could they have done better?

Nothing that springs to mind. Mark is always very responsive if I have questions and anything which needs to be acted upon is always done quickly and efficiently. Mark has a great team around him at Church's covering all aspects of holistic financial planning so I always know there is great support available whatever my requirements.

What were the circumstances that caused you to initially look for an adviser?

Death of my wife caused me to seek advice in completely restructuring my finances, mortgage & pensions. Subsequent to this I sought advice on investing dividends from my company and the proceeds from it eventual sale.

How has Mark Turkington helped you?

I found Mark very approachable and we were able to discuss everything in detail and find the best solution for my needs. All our discussions and decision have been well communicated and well documented. Mark's use of modern computer tools really helped me visualise my financial plan and how it would work for me in the future.

Have you seen the outcome you were hoping for?

Yes, I am very happy with the results of consulting Mark over many years. Changes in my circumstances have been well planned for and I am enjoying retirement, relaxed in the knowledge that my financial situation is being well looked after.

What could they have done better?

Personally I can't think of anything that needs improving at this time.

What were the circumstances that caused you to initially look for an adviser?

Originally ( many years ago now) we wanted advice on pension planning.

How has Mark Turkington helped you?

Mark's advice has been invaluable over the years and it has enabled us to concentrate on our day to day business without having to worry about investments and pensions ( both personal and for our staff) .

Have you seen the outcome you were hoping for?

Yes. Mark reviews everything annually and gives his recommendations as appropriate for the future. We trust him implicitly! If we need advice during the intervening months he is always happy to come and see us.

What were the circumstances that caused you to initially look for an adviser?

I inherited a sum of money and needed sound advice to make the best of my inheritance.

How has Mark Turkington helped you?

By setting up various investments for me to help me get the best return for my situation.

Have you seen the outcome you were hoping for?

I am extremely pleased the way my financial future is looking and relieved that I can rely on Mark to get the best result for me.

What could they have done better?

I can't think of anything, I know he will do the best he can for me.

What were the circumstances that caused you to initially look for an adviser?

As a result of my income profile and need to plan for the future.

How has Mark Turkington helped you?

Mark was very supportive and on occasion has gone beyond what I would have expected of him.

Have you seen the outcome you were hoping for?

I have seen good returns on the investments to date.

What were the circumstances that caused you to initially look for an adviser?

I recently retired from many years as a teacher and approached Mark to give me advice as to how I could invest my accued pension pot.

How has Mark Turkington helped you?

Initially he guided me through my attitude to risk. He explained that he would invest my money in diverse funds in order to increase the sum of my investments and would keep me informed as to the performance of the funds by arranging annual face to face updates.

Have you seen the outcome you were hoping for?

Yes, my investments are currently performing well.

What could they have done better?

There is nothing more Mark could have done, I am very pleased with the service Mark is currently providing for me.

What were the circumstances that caused you to initially look for an adviser?

Savings and pension planning advice.

How has Mark Turkington helped you?

Mark helped us develop an investment strategy based on our appetite for risk and maximising tax free allowances. We also had excellent mortgage advice when we moved house which helped us pay off the mortgage earlier than planned.

Have you seen the outcome you were hoping for?

Yes, our investments have grown, the recommendations have always been clear and Mark has always been available for queries and advice.

What could they have done better?

I don't have any constructive suggestions to make. Our review sessions are always well planned and conducted.

What were the circumstances that caused you to initially look for an adviser?

Impending retirement.

How has Mark Turkington helped you?

Set up all our savings and pensions advised on company pension and provided financial plan for our retirement.

Have you seen the outcome you were hoping for?

The plans are proceeding as we hoped.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

Mark was the IFA for my company prior to my retirement having found him very helpful and trustworthy I continued to use him in a private capacity.

How has Mark Turkington helped you?

Set up and managed my large Lump sum retirement pot and my draw down pension.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

a house move to a new area, distance from previous IFA.

How has Mark Turkington helped you?

explained our financial situation to us very clearly.

Have you seen the outcome you were hoping for?

yes.

What were the circumstances that caused you to initially look for an adviser?

Mark is and has been the Financial Advisor to the Company where I am one of the Main Board Directors. Because of his experience, knowledge and professionalism I asked Mark to look after my personal financial interests which he has done for a number of years.

How has Mark Turkington helped you?

As I am reaching full retirement Mark has fully understood and implemented what I want to achieve. Probably the most important aspect of what Mark has done for me is providing the confidence through his simple explanation that a 'comfortable' retirement is available to me.

Have you seen the outcome you were hoping for?

Mark and I have worked together for many years on my financial services in a number of different areas; which have all been successful. As mentioned previously we are working towards a retirement phase now where I am very comfortable with the decision's we have reached together.

What could they have done better?

Made himself known to me years before he did as I am sure he would have had an even greater impact on my financial position.

What were the circumstances that caused you to initially look for an adviser?

I was in my mid 30’s and I was planning on a major life change. I wanted to consolidate my assets and establish a base line income. The future was exciting but uncertain. Within two years I had left my very respectable job.

How has Mark Turkington helped you?

I know am a little unusual. Mark has taken everything with good humour and he has stood by me through thick and thin. Across what is now over 20 years he has calmly and clearly overseen the bigger picture. No matter what has happened Mark has been there a steady hand on the tiller. Mark is a trusted friend. There is never any pressure just solid sound sense. I have had dealings with a number of prestigious financial institutions over the years all have failed to deliver. Mark has consistently delivered way more than could reasonably be expected.

Have you seen the outcome you were hoping for?

Given the time and uncertainty it is hard to say what I had hoped for. What I do know now is, I have is all my financial affairs under Mark’s supervision and my situation is beyond great. A couple of years ago my mother transferred her affairs to Mark and he completely turned her around. The care time and effort put into this was simply exceptional. We are enormously grateful.

What could they have done better?

As I have indicated already I have some experience of the finance industry and considerable experience in customer relationships. Mark is quite simply exceptional.

What were the circumstances that caused you to initially look for an adviser?

Investment planning.

How has Mark Turkington helped you?

Over the years Mark has helped us invest whatever we were able to do. Initially we didn’t have that much spare cash but wanted to save for our children’s education. Mark has never put any pressure on us. Over time we have been able to invest more and Mark has continued to give us unparalleled advice.

Have you seen the outcome you were hoping for?

Yes are investments have grown more than we expected.

What could they have done better?

Nothing - I cannot daily the advice and service.

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement.

How has Mark Turkington helped you?

Mark talked through the various options. He put forward a plan that, in his judgement, suited my circumstances. His knowledge and experience were evident in his approach and his manner.

Have you seen the outcome you were hoping for?

His product suits my circumstances. I am happy with the result.

What could they have done better?

Nothing to add here

What were the circumstances that caused you to initially look for an adviser?

I wished to take full control of the investments in regard to the funds paid in to various schemes by my employers. I was advised by Church's for over 30 years.

How has Mark Turkington helped you?

He made sure that I could get out of the existing schemes and in the end arranged for a SIPP to be set up which gave me the right to select my investments both in regard to UK investment and foreign securties.

Have you seen the outcome you were hoping for?

Yes it turned out perfectly.

What could they have done better?

I do not really know.

What were the circumstances that caused you to initially look for an adviser?

Getting towards the end of my career and heading towards 60, wanted some straight advice on how to consolidate and handle my pensions.

How has Mark Turkington helped you?

Consolidated 4 pensions into one manageable fund, agreed level of risk/investment. Helped with IHT planning.

Have you seen the outcome you were hoping for?

So far , so good..

What were the circumstances that caused you to initially look for an adviser?

Can't remember, but we've been with Mark for many years, since a referral from a trusted friend in 2001.

How has Mark Turkington helped you?

Expert, thoughtful financial advice - investment, tax planning, etc. Works very well with our accountant too. Mark's advice is always clear and he makes it understandable. The software product they use enables him to show us visually (and very clearly) the impact of the decisions he's advising on - from the short term out to retirmement and beyond, which is extremely helpful in making choices.

Have you seen the outcome you were hoping for?

More than expected - good returns.

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with my current IFA and was seeking detailed advice for my pension with a set of specific circumstances.

How has Mark Turkington helped you?

He clearly defined all of my options regarding company contributions, tax efficiency strategies both at investment and then draw down stages.

Have you seen the outcome you were hoping for?

Yes absolutely. Even despite a change in circumstance Mark guided me through alternative strategies expertly and with understandable terminology.

What could they have done better?

I feel that I have received expert help and at a cost unmatched by others. Mark quickly grasps the issues being discussed and responds with clear, understandable and eminently sensible strategies. I can and have recommended Mark to others without hesitation.

What were the circumstances that caused you to initially look for an adviser?

I had various pension "pots" from previous employers and I wanted someone to guide me through all my options. One of the firms I was working for employed Mark Turkington and his company to provide quotations for mortgages. I liked Mark's professional approach, so I asked him to review my pensions.

How has Mark Turkington helped you?

Mark is very patient and guided me through what he proposed to do about amalgamating all the pension "pots", knowing that in the near future (four or five years) I would be retiring. Since retiring, the annual reviews have been very positive and i have peace of mind about the future and my investments.

Have you seen the outcome you were hoping for?

As stated before, Mark's patience and professionalism has allayed all my fears about committing my pensions, I trusted his recommendations completely. The most important thing was that if anything happened to me, my wife would benefit from the same level of income each month - and that has been secured.

What could they have done better?

I have known Mark for almost two decades and have found that he provides sound judgment, enough to give me peace of mind about my financial future. I don't think Mark could do any better, he is head and shoulders above anyone else in that field.

What were the circumstances that caused you to initially look for an adviser?

In order to plan for my retirement and be as tax efficient as possible.

How has Mark Turkington helped you?

He has been a tremendously understanding advisor who works with you personally to understand your needs and requirements and delivers a personal financial planning strategy that ensures your goals are met and constantly reviewed to maintain the levels of investment, insurance and pension planning that is second to none.

Have you seen the outcome you were hoping for?

Most definitely Mark and his organisation have contact need to deliver year on year for the last 7 years.

What could they have done better?

He has been exceptional and understands our accepted levels of risk and requirements for the future and I can honestly say I couldn’t think of anything he could have done better

What were the circumstances that caused you to initially look for an adviser?

I needed to plan for my retirement, some 25 years ago now and Mark gave me good advice then and still does today.

How has Mark Turkington helped you?

Mark looked at the pension plan i had with my old company and helped me improve on that and also helped and arrange pensions for my staff at the time. Giving them sound advice and ensuring they had the correct arrangements for them.

Have you seen the outcome you were hoping for?

Yes. In fact more so.

What could they have done better?

Mark keeps in constant contact and meets with both myself and wife for our annual review. Over the last 25 years he has always looked for better ways to review and present my pension, as such i cannot ask for better

What were the circumstances that caused you to initially look for an adviser?

Returned to UK having been working abroad.

How has Mark Turkington helped you?

Mark has been my financial advisor for almost 20 years and I have actively recommended him to my friends without hesitation. He really takes time to understand my requirements and needs and has a truly pragmatic approach to planning for the future. I find the computer illustrations and what if scenarios software exceptionally useful to help me visualise the future.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I just needed advice on obtaining the best returns on my savings & pensions as all as inheritance tax & planning for the future.

How has Mark Turkington helped you?

He gives a great personal service, is aware of my personal circumstances & we have an annual meeting to discuss my financial situation & any concerns I may have or changes he feels would be to my benefit. I feel i can trust his decisions. He was my father's financial advisor & he was also very happy with the service Mark provided.

Have you seen the outcome you were hoping for?

Yes, so far I am able to have the lifestyle that suits me & if anything changes I can contact Mark for further advice.

What could they have done better?

I can't think of anything at the moment

What were the circumstances that caused you to initially look for an adviser?

To make sure I am getting the best return on my pension investment for the amount of risk I am prepared to take and how I should manage pension transfers, withdrawals and drawdowns.

How has Mark Turkington helped you?

With all the above mentioned circumstances plus forecasting total financial position over the years till assumed date of death. The latter service is truly helpful and reassuring. It plots and plans you income, expenditure, significant financial events and whether you are in the black or red in all years. To see this in a pictorial way is so much better that seeing a load of numbers. Highly recommended, especially for those who may not be so financially aware or numbers oriented.

Have you seen the outcome you were hoping for?

Yes, definitely. Pension management is very well managed and meets the needs I have.

What could they have done better?

Nothing that I can think of at this point

What were the circumstances that caused you to initially look for an adviser?

I had recently retired and was not sure what to do with my pension. Mark came to Phyllis Court in Henley and I went with others to hear his pitch.

How has Mark Turkington helped you?

He helped me to buy out my pension from my employer and put the funds in a SIPP. With this I could manage the investments myself and he believed that the passing of pensions down the generation would eventually become possible without massive taxation penalties. This indeed has come to pass.

Have you seen the outcome you were hoping for?

Yes, eventually. One has had to be patient. The market has no been always as good as it might have been and there have been delays in changing the law. But it has now come about.

What could they have done better?

I think Mark has done everything I could expect -- for me. He is prepared to do what you need and not more. He has always been easily reachable when required, and, if necessary, will come to you

What were the circumstances that caused you to initially look for an adviser?

Planning with my pension fund Long term steady income.

How has Mark Turkington helped you?

Mark took the time from the beginning with me and my wife wanted in our retirement His advice was clear and uncomplicated He set a plan showing us a draw down income the meets our needs.

Have you seen the outcome you were hoping for?

The income we receive allows us to a very good life style We can holidays several times a year I don't think I could have achieved this on my own.

What could they have done better?

I am sorry I cannot think of anything Mark could have done better for me and wife

What were the circumstances that caused you to initially look for an adviser?

I was t sure how to proceed with my pension fund.

How has Mark Turkington helped you?

Advised me the best way to invest my fund.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Nothing I can suggest. We always have very friendly and useful meetings

What were the circumstances that caused you to initially look for an adviser?

Leading up to retirement I wanted advice on how to maximise my savings and investments to ensure a secure future.

How has Mark Turkington helped you?

A complete review of our savings, investments and assets which are reviewed every year, providing a long term overview of my financial position.

Have you seen the outcome you were hoping for?

I have been extremely happy with the advice given. I appreciate the flexibility and sound advice given..and that I am treated as an individual in the review meetings.

What could they have done better?

Nothing..I am extremely pleased with the service, care and consideration provided by Mark.

What were the circumstances that caused you to initially look for an adviser?

planning for the future (inheritance planning) and better return on investments.

How has Mark Turkington helped you?

arranged portfolio of investments and set-up trusts for inheritance tax. re-aligned our pension investments.

Have you seen the outcome you were hoping for?

yes better return year on year than expected.

What could they have done better?

nothing that i can think of. we have regular review meetings and discuss short medium and long term investment strategies

What were the circumstances that caused you to initially look for an adviser?

I was seeking advice on general financial planning. My wife had placed some capital with Mark and it made sense to consolidate our advice in one place.

How has Mark Turkington helped you?

Mark advised on the adequacy of existing savings and pension arrangements. He was particularly helpful when I decided to resign my job and become self employed. He has also managed an increasing share of my investments.

Have you seen the outcome you were hoping for?

I have been very happy with Mark's financial planning. My investments have performed well under his management too - though in the current market it would have been difficult not to!.

What could they have done better?

The Personal Finance Portal is, frankly, a waste of time. Perhaps it works better for people who wish to track outgoings and liabilities as well as savings, and perhaps financial objectives, but as a tracker purely of assets it provides very little useful information. The values rarely move so it is no indicator of growth.

What were the circumstances that caused you to initially look for an adviser?

On starting a business in my early 40's one of the key objectives was to establish a pension scheme for myself and my business partner. Mark was recommended to me by a business contact who was an existing client.

How has Mark Turkington helped you?

Mark set up a Small Self Administered Pension Scheme (SSAS) for the director's. The SSAS facilitated the purchase of office premises for the trading company and a flexible method of receiving pension contributions from the company. Mark has continued to offer advice on all personal financial planning.

Have you seen the outcome you were hoping for?

The outcome achieved has exceeded my expectations and has secured a comfortable income in retirement.

What were the circumstances that caused you to initially look for an adviser?

My father had used Mark Turkington's company for several years for Investments and Savings and Inheritance Planning. I chose to have one of the investments I inherited transferred into my name and therefore carried on using Mark as my financial adviser.

How has Mark Turkington helped you?

Mark did a wonderful job limiting the inheritance tax I had to pay on my father's estate, due to the advice he had given my Dad as part of his inheritance planning. Mark knows that currently I am not in a position to take up all the advice he could offer, since many of my savings are in joint names with my husband, but he appreciates my circumstances and never tries to "hard sell". Therefore the main help is by managing my WRAP account.

Have you seen the outcome you were hoping for?

The WRAP account continues to do better than all savings accounts I could open online or on the High Street, therefore I am happy with the outcome. My personal risk profile is cautious to moderate, which limits the returns I can expect to receive.

What could they have done better?

Mark and his staff are always very friendly, helpful and efficient. I am very happy with the personal service I receive.

What were the circumstances that caused you to initially look for an adviser?

I had a need to raise money and wanted to explore options in regard to my accumulated pension funds.

How has Mark Turkington helped you?

He clarified the various options and risks with the early use of my pension funds. He ensured my attitude towards risk and opportunity balanced the solution I chose.

Have you seen the outcome you were hoping for?

The outcome has worked very well. I had my early funds and results over the years have been and continue to be very positive. The solution was one that I could not have achieved without Marks help.

What could they have done better?

Mark always has a positive attitude and is willing to visit me if I require it to discuss any issue. I cannot think of anything more he could do other than more of the same. Strongly recommend.

What were the circumstances that caused you to initially look for an adviser?

Mark has provided excellent, professional, advice in both a friendly and timely manner and I would have no hesitation in recommending him.

How has Mark Turkington helped you?

He helped consolidate my investments and pensions and provided advice on type and nature of those investments. He continues to provide a regular review and updates as well as being available for ad hoc consultations.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Their own portal could be better.

What were the circumstances that caused you to initially look for an adviser?

Initially- looking to retire early, and needed a financial illustration of how this idea would work.

How has Mark Turkington helped you?

Clear financial advice and help to achieve our aims.

Have you seen the outcome you were hoping for?

Yes. Better than expected.

What could they have done better?

No, he has always given us good advice and thought through our financial situation thoroughly, suggesting changes where necessary.

What were the circumstances that caused you to initially look for an adviser?

I required expert advise in order to manage my SIPPS portfolio.

How has Mark Turkington helped you?

He has help me plan for the future in order to secure sufficient funds to supplement my company pension and state pension.

Have you seen the outcome you were hoping for?

Yes and with a balanced portfolio it has exceed my expectations.

What could they have done better?

I am happy with the service provided.

What were the circumstances that caused you to initially look for an adviser?

Having resigned a directorship in a private compay I sort advice regarding the transfer of my pension and the start of a private pension.

How has Mark Turkington helped you?

Gave me good advice regarding the above and with regular meetings continued to offer the best way forward.

Have you seen the outcome you were hoping for?

Definately...better than expected.

What could they have done better?

Exceptionally pleased with my current pension status and in my opinion I could not have received better advice and guidance.

What were the circumstances that caused you to initially look for an adviser?

I have had the pleasure of knowing Mark Turkington since 1990 who has stalwartly looked after my investments and (at the time) my husband's. In 2009 I separated/subsequently divorced and obviously turned to Mark for financial advice for the future.

How has Mark Turkington helped you?

Future financial planning - long and short turn.

Have you seen the outcome you were hoping for?

Excellent outcome and return - do not believe this could be achieved elsewhere.

What could they have done better?

Nothing - Mark is a first class Financial Adviser and his team support every step o the way. Cannot sing their praises highly enough and when I've needed urgent assistance, they respond swiftly.

What were the circumstances that caused you to initially look for an adviser?

When my former business partner and I started a new business approximately 20 years ago we decided that one of our personal priorities would be to create pension funds that would provide us with an income in retirement that would allow us to maintain our living standards through our retirement years.

How has Mark Turkington helped you?

Mark initially asked what we though our requirements were, and investigated our attitude to the amount of risk we were prepared to take with our investments. He then explained how he could help us to achieve our aims whilst using his experience to miniseries the risks. He was, however, always careful to emphasise that investments will involve risk, so good advice is essential. Throughout the investment period we met Mark annually to review progress on the fund and ensure that it remained on target to achieve our requirements.

Have you seen the outcome you were hoping for?

We sold our business and retired approximately 18 months ago. Throughout the period of investment prior to retirement Mark regularly checked if our attitude to risk had changed, and when it did our portfolio was adjusted accordingly. Our joint pension fund was split between us on retirement so that we could make individual choices on the level of pension payments we required, and how the fund should be invested in the future. I am now receiving monthly payments to accommodate a very comfortable retirement, together with one-off payments to allow me to tick items off my bucket list!.

What could they have done better?

I genuinely cannot think of anything that could have been done better - I guess reduced fees would have been nice but am content that Mark's fees were competitive for the level and standard of service provided.

What were the circumstances that caused you to initially look for an adviser?

Mark was introduced to me at a previous company where he set up the company pension plan.

How has Mark Turkington helped you?

Mark has been instrumental for over twenty years now in my pension planning and mortgages.

Have you seen the outcome you were hoping for?

I have been more than happy with his advice which has always been given in a straight forward and clear manner.

What could they have done better?

I don't believe there is anything that Mark could have done better

What were the circumstances that caused you to initially look for an adviser?

I required help with long term financial planning with regard to eventual retirement.

How has Mark Turkington helped you?

Provided comprehensive plans that were easy to understand with detailed projections.

Have you seen the outcome you were hoping for?

Absolutely = currently retired and enjoying the financial security that Mark helped plan for.

What were the circumstances that caused you to initially look for an adviser?

This was the result of discussing my financial affairs with my son who is an client with Mark Turkingham.

How has Mark Turkington helped you?

My wife and I met with Mark and his advice was most helpful, and he devised a Financial Plan which met all our needs.

Have you seen the outcome you were hoping for?

Yes, most certainly.

What could they have done better?

No, as mentioned, the Plan suggested met all our needs, especially at our time of life.

What were the circumstances that caused you to initially look for an adviser?

long term planning.

How has Mark Turkington helped you?

helped us establish a clear picture of what we had, consolidate and rebalance our investments, make a long term plan that reflects what we want to do which is flexible for changes in family needs.

Have you seen the outcome you were hoping for?

yes. Mark did exactly what we hoped was possible, we have a clear picture of where we currently stand and what we need to do to effect the plan, plan is flexible and the software makes it really easy to visualise.

What could they have done better?

we are really happy with the service as it is