David Farrance

What were the circumstances that caused you to initially look for an adviser?

To ensure I secure my future finances and to check my pensions are correct and working for my benefit.

How has David Farrance helped you?

He has given me concise information to allow me to understand my current and future financial position. We have made plans to fit in line with my needs, giving me peace of mind.

Have you seen the outcome you were hoping for?

Yes I have

What were the circumstances that caused you to initially look for an adviser?

My wife had a small private pension that needed to be re-invested and we needed advice on our plans for pension payment. We also needed expert advice on how to invest our savings to achieve a better return, mindful of our age/stage in life. We needed to find an advisor who would take the time to understand our wishes/needs, clearly explain the options available and recommend appropriate steps for us to take.

How has David Farrance helped you?

Many well known financial advisors focus on high net worth clients and either don't want to bother with smaller investors like us, or whose fees are high. David made us feel comfortable from our first meeting at his offices and was quickly able to understand our financial objectives and then carry out extensive research which allowed him to give the investment advice and recommendations we sought.

Have you seen the outcome you were hoping for?

Yes, we are very pleased to have made the decision to appoint David Farrance as our Financial Advisor and satisfied that our investments in Pensions and Savings are in much better shape today.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

An increase in personal wealth

How has David Farrance helped you?

David reviewed all of our individual pensions and provided recommendations as to how we could focus our resources and retire early.

Have you seen the outcome you were hoping for?

Absolutely - we’re hopeful we will be able to retire at our desired time.

Please provide a brief comment about your experience with David

David is unable to provide the advice I asked for however a useful local contact to have

What were the circumstances that caused you to initially look for an adviser?

Needed advice on pension.

How has David Farrance helped you?

Advised me on what options were available taking into account my circumstances.

Have you seen the outcome you were hoping for?

Yes drawndown plan now set up.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

We took out AVC’s over 30 years again, now we have retired we wanted to cash these in to provide an extra income.

How has David Farrance helped you?

It was all sorted quickly with good sound advice.

Have you seen the outcome you were hoping for?

Yes - more than expected.

What could they have done better?

No

What were the circumstances that caused you to initially look for an adviser?

Release of funds and to protect pension fund from the serious government financial mismanagement !

How has David Farrance helped you?

He provided excellent advice, which corresponded with my requirements, and helped me through the whole process !

Have you seen the outcome you were hoping for?

Defintely, have moved my pension pot to a SIPP just as the value of that pension had started to decrease !

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I am approaching retirement and needed advice on my policies. I wanted to know whether they could be better invested.

How has David Farrance helped you?

I now have a better understanding of my pension situation. My policies have been consolidated and are now being tracked and managed. This has given me piece of mind.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The adminstration has been personal, efficient and prompt. I see no gaps needing improvement.

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has David Farrance helped you?

Putting my pensions in one pot for the best resultyes

Have you seen the outcome you were hoping for?

Yesno

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has David Farrance helped you?

Plan in place now

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Retirement nearing seeking options for pension plans.

How has David Farrance helped you?

Great advice. Good information and very approachable.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I wanted to invest

How has David Farrance helped you?

David has always been available when I had any questions or concerns. His approach is both friendly and professional I felt my money was in good hands.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I'm very happy with the advise given by David

What were the circumstances that caused you to initially look for an adviser?

After being diagnosed with mouth cancer, I decided to take cash lump sums from pensions.

How has David Farrance helped you?

David talked me through my option’s that were available to me and made sure that I wanted the cash lump sums, and after two meeting’s with him which he ran through all the paperwork and what would happen in what time frame he did the rest.

Have you seen the outcome you were hoping for?

Yes money in the bank in about 6 weeks and new pension set up for the remaining funds.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I needed to consolidate my pensions and n additional financial advice.

How has David Farrance helped you?

Consolidated my pensions and gave me advice as regards my DMP

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he delivered on all my requests.

Please provide a brief comment about your experience with David

I reached out last week and received no response.

What were the circumstances that caused you to initially look for an adviser?

I was being made redundant by my employer and as a result of this the company pension scheme would be frozen. I required advice on whether it woud be beneficial to combine and transfer my other pensions into a new more flexible pension

How has David Farrance helped you?

David looked into and explained the choices available to myself and provided details of a more suitable pension where I could combine my previous pensions into one

Have you seen the outcome you were hoping for?

The transfer of the funds is still in progress

What were the circumstances that caused you to initially look for an adviser?

Taking early retirement. Investing lump sum and money inherited following parents death.

How has David Farrance helped you?

Identified an investment plan.

Have you seen the outcome you were hoping for?

Too early to make a response, but confident following David’s advice I will.

Please provide a brief comment about your experience with David

David is an expert in his specialist field, in addition he has excellent rapport skills and having a relationship with someone we could trust and who demonstrated empathy to our personal situation was important to us.

What were the circumstances that caused you to initially look for an adviser?

Required Pensions Advise

How has David Farrance helped you?

Arranged Flexible Drawdown facility for me

Have you seen the outcome you were hoping for?

With the tax free monies yes, the investment only time will tell, ask me in 12 months

What could they have done better?

Not a lot I am happy with the service to date

What were the circumstances that caused you to initially look for an adviser?

I asked for advise on my pension pot.

How has David Farrance helped you?

He very clearly and straightforwardly talked me through the options on what I could do.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing better in my opinion.

What were the circumstances that caused you to initially look for an adviser?

Not happy with bank adviser as they only provided income for their own funds and were not customer orientated.

How has David Farrance helped you?

His advise was directed for his customer's help only and clearly outlined his own charges and involvement. No hidden creamoffs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't know of any better outcome!v

Please provide a brief comment about your experience with David

David made you feel at ease from our first meeting , gave good advice and gave good knowledge of the products he offered us .

What were the circumstances that caused you to initially look for an adviser?

I had no idea how to transfer my pension to get the best deal for me

How has David Farrance helped you?

He explained everything in plain English and explained the options in a way I completely understood and which helped me greatly in decision making. He made the whole process easy for me and I wouldn't hesitate to use him again in the future or recommend his services.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

He couldn't have done anything better. Excellent service.

What were the circumstances that caused you to initially look for an adviser?

I needed to decide whether to take my pension and if not what the options were for delaying in terms of both security of the fund and also long-term yield of the policy.

How has David Farrance helped you?

He checked the current risk of my policy and pension options and made recommendations to switch.

Have you seen the outcome you were hoping for?

It is hard to say - the funds have been transferred, payments into the scheme continue but since this has only just happened it is hard to say what the long-term outcome will be.

What could they have done better?

I think everything was done that could have been.

What were the circumstances that caused you to initially look for an adviser?

My long term investment fund with Scottish Widows fas been terminated. I was advised to consult with finance advisor.

How has David Farrance helped you?

He looked at my existing investments, and has made positive improvements, in terms of financial benefits.

Have you seen the outcome you were hoping for?

It is really too early for me to comment on the returns on my investments. Time will tell.

What could they have done better?

I am not in the position to be able to comment on this particular point.

What were the circumstances that caused you to initially look for an adviser?

I had several pensions all in need of review plus I wanted to take drawings from my pension fund

How has David Farrance helped you?

Extremely knowledgeable and has organised my pensions given very clear and easily understood advice.

Have you seen the outcome you were hoping for?

I am more than happy with the outcome as it exceeded my expectations and I am have every confidence that this will continue

What could they have done better?

I have no suggestions as everything was 100% in my opinion. Extremely satisfied.

What were the circumstances that caused you to initially look for an adviser?

We did not understand our pensions, and we could make a better returns on our money,

How has David Farrance helped you?

David helped us to understand in simple terms all the options we had.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing cause he listens to our situation and advises us best to he can.

What were the circumstances that caused you to initially look for an adviser?

To amalgate my pensions into one

How has David Farrance helped you?

Contacted current pension providers to find out how much was currently held, reported this information to me and advised on which pension would be best to put all funds into.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Requirement to start a pension plan.

How has David Farrance helped you?

By visiting me at work and clearly explaining my options.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

Please provide a brief comment about your experience with David

David gave good advice and recommendations

What were the circumstances that caused you to initially look for an adviser?

To manage stocks and shares investment plans

How has David Farrance helped you?

Took on accounts and recommended suitable changes to suit our circumstances

Have you seen the outcome you were hoping for?

Yes, steady growth in an uncertain market.

What were the circumstances that caused you to initially look for an adviser?

Having acquired numerous company and private pensions over the years I needed help in bringing all these policies into a manageable plan.

How has David Farrance helped you?

David Farrance brought all of the pensions together and gave me great advice on investing for the remaining years till I retire.

Have you seen the outcome you were hoping for?

The funds I have invested in are doing ok despite the struggling economic conditions.

What could they have done better?

Can’t think of anything.

What were the circumstances that caused you to initially look for an adviser?

Originally to discuss pension planning for the future and then following the death of my husband, advice and help with dealing with those finances and now ongoing investment and planning for the future.

How has David Farrance helped you?

He looked at all the "pots" of money we had with various pension providers and discussed which could be consolidated and which should stay as they were, for the best returns. Then future planning following discussion on our risk strategy and where he considered the best place for investment was. He constantly reviews this and just recently, advised changing the portfolios for the best return. David has now been looking after my investments for over five years and they have grown in line with his expectations.

Have you seen the outcome you were hoping for?

We always hope for better income from our investments!, but I am pleased, following the problems over the past year with Covid, that the investments have stayed reasonably stable, and with some growth. I believe that David's advice is sound and he has a very good knowledge of the markets. He is also very understanding of my requirements.

What could they have done better?

Nothing could have been done better.

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement wanted to consolidate pensions for my future retirement

How has David Farrance helped you?

Gave advise on moving several pensions into one and paying into pension pot

Have you seen the outcome you were hoping for?

It is on going

What could they have done better?

Was very pleased with everything very prompt and reliable

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and wanted to consolidate pensions together. We were recommended David by our neighbours who had used his services.

How has David Farrance helped you?

Provided pension advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We’re pleased with everything he has done for us so far

What were the circumstances that caused you to initially look for an adviser?

Help with pension

How has David Farrance helped you?

Advised and Sorted pension

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Not knowing how best to invest my savings/pensions.

How has David Farrance helped you?

By looking at what my goals were short term and long term and providing the best solution based on this.

Have you seen the outcome you were hoping for?

Yes, although the Covid crisis has been tough, David provided financial solutions to whether the storm and come out the other side in tact.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has David Farrance helped you?

Looked into our pensions and savings and advised accordingly

Have you seen the outcome you were hoping for?

Too early to say as we have only recently been advised by him as regards to our finances

What could they have done better?

We were very pleased with the service he provided during the pandemic, with good communication

What were the circumstances that caused you to initially look for an adviser?

Amalgamation of several stagnating work and private pensions to a single policy.

How has David Farrance helped you?

David is friendly, open, explains things well to the layman. He has been very accommodating making calls around my shifts and kept me up to date on all the activity involved with pension companies and weather to shift the pension pots or leave as they are. Several shifted to a single policy which will produce a better return and drawdown options when I retire.

Have you seen the outcome you were hoping for?

Positive feedback so far, but this is a long term process in an unpredictable market.

What could they have done better?

Can't fault his professionalism and knowledge of the markets. Will recommend to family and friends.

What were the circumstances that caused you to initially look for an adviser?

To bring together a couple of works pensions together and a lump sum from a SERPS account and put into a suitable investment account.

How has David Farrance helped you?

Selecting the appropriate investment account for my pensions and SERPS and enable me to save towards having a retirement income when I retire.

Have you seen the outcome you were hoping for?

I have only recently opened the account, but he has been very good with the forecasts given.

What could they have done better?

Nothing, as he is always helpful whenever needed and will always do the best he can.

What were the circumstances that caused you to initially look for an adviser?

Continuity, personnel advice, and peace of mind, David was highly recommended to me as a trustworthy professional person; who was on meeting Helpful in getting me started on my way to creating a plan for the future, a pleasure working forward.

How has David Farrance helped you?

Sound solid experience and advice.

Have you seen the outcome you were hoping for?

Early days

What could they have done better?

Nothing more that l could consider constructive as an appraisal at this stage.

What were the circumstances that caused you to initially look for an adviser?

Death in family

How has David Farrance helped you?

Helped me plan financially in the future; showed me best options for my circumstances and to understand finances.

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I needed to combine all my pensions into one lump sum.

How has David Farrance helped you?

David advised me on the best way to combine my two different personal pensions to make the best return on the amount I had saved.

Have you seen the outcome you were hoping for?

Yes, the pension investment fund is making a good return.

Please provide a brief comment about your experience with David

David thoroughly reviewed our finances and took time to understand our financial goals. He clearly explained our options and guided us through them. Thanks to David we feel confident that the 10 year plan we now have in place will provide the secure retirement we had hoped for. David is professional, knowledgeable and efficient, I highly recommend him.

Please provide a brief comment about your experience with David

I felt immediately reassured by David's experience, understanding and listening skills that David would be able to provide me with sound financial advice on the future of my Investment Bond and Pension Plan. The investment and risk questionnaire enabled him to suggest a promising way to proceed and I have every confidence that he will keep me regularly informed of the progress of my savings in the future.

What were the circumstances that caused you to initially look for an adviser?

Looking to secure a pension outcome for my family that was beneficial to our needs and would last the time required.

How has David Farrance helped you?

He was able to analyse the pensions I had available and through questions and understanding of where we needed to be made a recommendation that was suitable long term.

Have you seen the outcome you were hoping for?

We are just at the start of this journey and have had to change approach based on the current world situation (Covid-19) . Again this was discussed in detail before any decisions were taken.

What were the circumstances that caused you to initially look for an adviser?

We have received an inheritance from my late fathers estate. We wanted to find ways to invest for a steady return.

How has David Farrance helped you?

David came over to our home and talked through our options and offered solutions.

Have you seen the outcome you were hoping for?

The invest rents are confirmed but that has only been a couple of days so no return on them yet

What were the circumstances that caused you to initially look for an adviser?

Investment of Lump sum from Teacher's Pension

How has David Farrance helped you?

Assessing the level of risk which I felt comfortable with and then recommending a suitable product. Continued ongoing advice about performance and suitablity.

Have you seen the outcome you were hoping for?

Yes the yield has been in line with predictions

What were the circumstances that caused you to initially look for an adviser?

Advice needed on use of pensions lump sum

How has David Farrance helped you?

Provided various options and guided us to most suitable solution.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None come to mind.

What were the circumstances that caused you to initially look for an adviser?

I am a sole trader so wanted peace of mind should I be unable to work due to injury.

How has David Farrance helped you?

He provided me with advise & quotations specific to my budget & requirements.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of.

What were the circumstances that caused you to initially look for an adviser?

Decided to review my options

How has David Farrance helped you?

He offered me great advice after taking into account all my needs and reviewing my current situation.

Have you seen the outcome you were hoping for?

Yes. Happy with the recommendation

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We had sold our business and needed to distribute our funds in the most tax-efficient manner possible. I have a keen amateur interest in personal finance, but needed a professional's opinion on my plans (and to see if there was anything I had overlooked) David had been of great assistance in setting up our workplace pensions when we owned the business, but interestingly, also came recommended by our accountant.

How has David Farrance helped you?

David spent a good deal of time reviewing our current situation and asking good questions to ascertain our needs and tolerance for risk. He made sure that our plans were appropriate for the outcome we wanted, then carried out calculations to ensure we got the maximum available tax relief in setting up our SIPPs. He had the flexibility to do this on a fixed-fee basis as I wanted to organise the actual investments myself.

Have you seen the outcome you were hoping for?

We have achieved exactly what I was hoping to. We got a full, professional review and some constructive suggestions as to how to improve our plan. David also performed the somewhat-complex pension calculations, to enable us to take full advantage of our allowances.

What could they have done better?

For me, this was the ideal service. We had consulted with three previous financial advisors, none of whom listened to what we wanted out of the transaction. David delivered what we had asked for at a fair price.

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has David Farrance helped you?

He got all my pensions from different companies in one place and offered advice as to which type of pension would be suitable for me and my circumstances.

Have you seen the outcome you were hoping for?

Yes with regular reviews.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

It had been a while since we had reviewed our finances, so we thought it was about time for a financial health-check.

How has David Farrance helped you?

David reviewed our pension and savings arrangements, taking into account our goals and risk appetite.

Have you seen the outcome you were hoping for?

Yes, our savings are now in a less volatile account, which should see steady growth once the current market uncertainty is over.

What could they have done better?

Nothing springs to mind.

What were the circumstances that caused you to initially look for an adviser?

I had several small pension funds that needed looking at to help me maximise the return from them in the future to help give me peace of mind as I head toward retirment.

How has David Farrance helped you?

He advised on better options open to me which would potentially give better returns with lower costs and yet still be a low to medium risk spread to hopefully protect my investment.

Have you seen the outcome you were hoping for?

Yes, I should have sought advise years earlier. The fund has increased considerably and consistantly.

What could they have done better?

I have had limited communications with financial advisers prior to David, other than than when I initially took out the investments some 25 years or more ago. David took into account many factors, and the advice I recieved from him was sensible. As much as I would have liked to have had the opportunity to take high risks with parts of the investment I can fully understand and appreciate why the investment I have was recommended to me and am happy with the steady returns it is currently generating.

What were the circumstances that caused you to initially look for an adviser?

In previous years I found that when dealing with large pension companies that engagement was very rare and had to be initiated my myself. If wanted to make a change to my pension profile - their process for this was unacceptably slow.

How has David Farrance helped you?

David took time to get to know me, and fully understand my requirements. He laid out multiple options with cost/benefits and explained these individually ensuring that both my wife and I were clear. Once agreed he owned the end-to-end service (some companies pass you onto the back-office team), with regular progress updates and proactive contact if market changes necessitate a discussion.

Have you seen the outcome you were hoping for?

Yes - my fund is tracking to agreed plan, and the odd change that I have requested has been implemented in very short timescales - Perfect!

What could they have done better?

I cannot think of any area for development - David demonstrates every attribute that I want in a financial advisor

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking to review our pensions because he was being introduced into a new scheme at work and I wanted to amalgamate my existing pensions into one single pot.

How has David Farrance helped you?

He sat down with myself and my husband and explained our options and recommended where best the amalgamated pension pot should be placed.

Have you seen the outcome you were hoping for?

Yes - David regularly reviews them with us both too. It is incredibly helpful to discuss our respective future with David in plain english and not in pension speak.

What could they have done better?

Nothing at all. I felt I understood more about pensions than I ever have done after David took the time to explain the options to myself and my husband.

What were the circumstances that caused you to initially look for an adviser?

Wanted help putting a plan in place for retirement.

How has David Farrance helped you?

David listened to our needs and took time to research the best fit for us enabling us to reach clear goals.

Have you seen the outcome you were hoping for?

Ongoing

What could they have done better?

David is always on the end of phone or text to answer any questions. Regular reviews are in place so nothing we could suggest at present.

What were the circumstances that caused you to initially look for an adviser?

Husbands retirement lump sum

How has David Farrance helped you?

Good advice on financial matters

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He gave excellent advice and could not have bettered it.

What were the circumstances that caused you to initially look for an adviser?

Left my job and had a pension I wanted to move to make it work for me

How has David Farrance helped you?

David explained all the options available to me having identified my needs.

Have you seen the outcome you were hoping for?

Very pleased with the results better than I expected

What could they have done better?

It was very professional and I highly recommend David to everyone