Julian Frere

What were the circumstances that caused you to initially look for an adviser?

Multiple pensions and investments needed consolidating

How has Julian Frere helped you?

Numerous ways

Have you seen the outcome you were hoping for?

So far, so good

What were the circumstances that caused you to initially look for an adviser?

Financial event

How has Julian Frere helped you?

Advice and support

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing springs to mind

Please provide a brief comment about your experience with Julian

Nicely explained Whole explanation of IHT was well presented

What were the circumstances that caused you to initially look for an adviser?

Financial planning is not my strength, so I looked for an advisor early on in my career.

How has Julian Frere helped you?

I'm feeling confident that my investments are in good hands, and I'm on the right track for retirement. The transparent way in which we discuss the status of my investments is very reassuring.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I'm not qualified to make any judgement in that area.

What were the circumstances that caused you to initially look for an adviser?

I'm not at all equipped to deal with my own nancial affairs and forward planning

How has Julian Frere helped you?

Enormously. By carefully explaining how to invest my hard earned money - and to make absolutely certain that my remaining years are financially balanced.

Have you seen the outcome you were hoping for?

A very difficult question to answer at present as the markets have not remained steady for some time - but I'm quite confident that Julian will make sure that I'm making the very most of my assets.

What could they have done better?

I really don't think that I could be in better hands.

What were the circumstances that caused you to initially look for an adviser?

We have had a financial adviser for many years and on his retirement were recommended transferring to Julian at TPO. We have been with him ever since 2018 and he has managed all our investments

How has Julian Frere helped you?

In a huge number of ways. He has consolidated and organised all our investments, has provided us with clear advice regarding long term management and financial planning, gives us annual (at least) cashflow reports to give us reassurance in terms of pensions and retirement planning and has been unfailingly helpful and constructive over the years.

Have you seen the outcome you were hoping for?

Yes and more than we could have expected. In particular the clarity of the advice and the way in which our finances have been consolidated and regularised has been super helpful. The markets are always carefully explained to us and the investments made in line with our attitude to risk. They have fluctuated of course but over time have performed very well

What could they have done better?

Nothing

Please provide a brief comment about your experience with Julian

We needed advice on retirement planning and Julian was recommended to us by a solicitor. We had a free initial consultation, for which both we and he prepared very thoroughly. We met Julian and his colleague Daniel Blandford via Zoom and had a long discussion to confirm both the scope of the advice they could provide to us and all the relevant details of our circumstances. It concluded with Julian's advice that we did not need to make any significant changes to our present strategy and that at this stage we did not need any further advice from them. We agreed to make contact again when my retirement date was looking more definite. It was apparent that both Julian and Daniel had assimilated all the information we had provided and had fully understood our priorities and motivation. We were impressed by the care with which they considered our needs and with the fact that they advised thoughtfully even when it became apparent that we would not be in a position to provide immediate work for them to do on our behalf. As soon as there is any significant change in our circumstances, or my retirement becomes imminent, we will most certainly return to them for further advice.

What were the circumstances that caused you to initially look for an adviser?

As I am somewhat lacking in understanding financial matters in general - especially so with my personal savings and investments, Julian at TPO seemed a perfect answer tomy problems.

How has Julian Frere helped you?

Julian has a wonderful, non intimidating and friendly way of clearly explaining my financial situation in simple terms that I can understand. His advice gives me great confidence.

Have you seen the outcome you were hoping for?

Yes, despite the ups and downs of the markets, I am quite happy with the way that my financial affairs are being handled.

What could they have done better?

That's a very difficult question to answer as I am quite happy with the overall advice that is given.

What were the circumstances that caused you to initially look for an adviser?

I feel it's best to get professional advice.

How has Julian Frere helped you?

By consolidating my investments and creating a viable long-term strategy to increase my investment holdings and guarantee my financial future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I'm not qualified to assess that.

Please provide a brief comment about your experience with Julian

Great intro, made us feel at ease and very lucid explanation of the process.

What were the circumstances that caused you to initially look for an adviser?

Part of wider family financial planning

How has Julian Frere helped you?

Regular advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Minimal. Advice always welcome and timely

What were the circumstances that caused you to initially look for an adviser?

After I made a capital gain from selling my business, my wife and I were seeking specialist advice on tax planning and structuring and a long-term investment strategy. We had also accumulated numerous workplace pensions over the past few years, and these needed to be transferred and consolidated.

How has Julian Frere helped you?

My wife and I both feel that Julian has been outstanding in several ways. His professional qualifications and high levels of expertise and experience are self-evident, but my wife and I have especially appreciated the care he has taken to get to know us as people. Through this, he has developed a deep understanding of our needs, personal motivations and future aspirations, as well as the tolerance each of us has for investment risk. He has also been very patient and meticulous in his approach to modelling different potential scenarios to give us confidence that our long-term financial needs will be met regardless of how our circumstances may change. It is clear that Julian has a real passion for helping people to achieve their financial objectives. From the outset he has taken a true partnership approach to working with us, and this sense of collaboration is something we have greatly valued.

Have you seen the outcome you were hoping for?

We have very much seen the outcome we were hoping for when we first engaged with Julian and his colleagues at The Private Office. We now have a sophisticated, diversified and tax-efficient portfolio whose constituent parts are invested in different ways to meet defined objectives and distinct time-frames, ranging from a cash management platform for our near-term needs all the way through to very long-term thematic investments.

What could they have done better?

There is nothing specific that comes to mind.

What were the circumstances that caused you to initially look for an adviser?

We were approaching retirement and felt we needed more advice regarding the structure of our various pension schemes and to optimise the tax efficiency of future income streams

How has Julian Frere helped you?

Julian was excellent in determining our current financial position and determining a baseline projection and assessing that against our stated financial objectives. He gave us confidence that we could move towards a solution that better met our financial aspirations

Have you seen the outcome you were hoping for?

Yes, pensions are being restructured in alignment with our current financial position and requirements

What could they have done better?

Nothing

Please provide a brief comment about your experience with Julian

Very Professional and understanding

Please provide a brief comment about your experience with Julian

Provided comforting and truly independent advice. Seemed to know his subject matter well and wasn't pushy on the sell. Would recommend for a unbiased and fair planning session

Please provide a brief comment about your experience with Julian

A really helpful introduction to the services on offer - presented in a careful, no pressure way.

Please provide a brief comment about your experience with Julian

Just had initial meeting, key thing for me was the straightforward conversation about exactly what I am looking for and whether it can be fulfilled.

What were the circumstances that caused you to initially look for an adviser?

I had reached the conclusion that I was quite incapable of managing my savings and investments and therefore needed professional advice in order to make the best of my financial situation.

How has Julian Frere helped you?

By always explaining financial matters in a very clear layman's language, I feel more confident that my savings, investments and pension are in good hands.

Have you seen the outcome you were hoping for?

Despite the present volatile finial markets, I feel confident that my personal interests are always at the forefront of advice received from Julian and Merve.

What could they have done better?

Quite frankly, I have no idea whatsoever where and how I could receive better advice, especially in these disturbing times.

What were the circumstances that caused you to initially look for an adviser?

I needed financial acumen in an area that I'm not sufficiently proficient in. From advice regarding pensions to ISAs and streamlining existing investments.

How has Julian Frere helped you?

Julian is great at simplifying complex financial issues, to enable me to make well-informed decisions.

Have you seen the outcome you were hoping for?

Under the guardianship of TPO, my investments have performed better than the market, and this under especially difficult circumstances in the last years.

What could they have done better?

Short of inventing the crystal ball to look into the future of the global markets, I don't know what they could have done better.

What were the circumstances that caused you to initially look for an adviser?

Having sold our family farm we needed investment advice that we could rely on & we weren't confident that our previous IFA fully understood the complexities of some long standing trusts.

How has Julian Frere helped you?

see above

Have you seen the outcome you were hoping for?

Yes. Julian & his team went to great lengths to investigate the above trusts.

Please provide a brief comment about your experience with Julian

Very easy interaction.Gt through process very well

Please provide a brief comment about your experience with Julian

Very friendly and knowledgeable, seemed to grasp key points quickly. Provided useful exposition of TPO's methodology which sounds relevant and promising. Only slight downside is that 30 mins wasn't really long enough for this initial contact, so the conversation was a little truncated. Early days but so far, so good!

Please provide a brief comment about your experience with Julian

Very punctual. Briefly introduced himself and his role then listened carefully as I summarised my position. Asked very insightful and intelligent questions to enhance his understanding and provided sufficient input to make it clear that he knew what he was talking about. created one or two initial ideas and options that may be worth considering and recommended that we move quickly to a deeper discussion/discovery stage on a no obligation basis which I thought was welcome and logical. Strong first impression of someone who is clearly accomplished in the pensions domain.

Please provide a brief comment about your experience with Julian

Easy to talk to.

Please provide a brief comment about your experience with Julian

Julian was very clear and concise about TPO and how they are different to the rest of the market, giving a strong indication of the company's values and what they are trying to do. Julian also "listens" very well and builds confidence in the service he and TPO provide. We came away with all questions answered.

What were the circumstances that caused you to initially look for an adviser?

Had a sum of money that we needed advice about

How has Julian Frere helped you?

Gave us advice for future investment

Have you seen the outcome you were hoping for?

Not yet,

What were the circumstances that caused you to initially look for an adviser?

Wanted professional advice and service

How has Julian Frere helped you?

Gave practical and helpful advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Divorce settlement

How has Julian Frere helped you?

Explains everything very clearly

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Julian

I found Julian very knowledgable and I have full trust in him dealing with my affairs and he explained matters well.

Please provide a brief comment about your experience with Julian

I found Julian very knowledgeable and I have full trust in him dealing with my affairs and he explained matters well.

What were the circumstances that caused you to initially look for an adviser?

I was having a hard time figuring out how to go about dissolving a discretionary trust.

How has Julian Frere helped you?

Julian helped advise and point me in the right direction of some other long term partners he works with who specialise in my issues.

Have you seen the outcome you were hoping for?

I’m still in the process but I’ve been very happy and confident in the advice I received.

What could they have done better?

Nothing!

Please provide a brief comment about your experience with Julian

We had an excellent first meeting today.

Please provide a brief comment about your experience with Julian

We found Julian to be very friendly and informative. He was interested in what we had to say and easily understood or goals.

Please provide a brief comment about your experience with Julian

Only initial conversation but looking forward to using TPO services.

Please provide a brief comment about your experience with Julian

A very professional and patient adviser who explained how he can help us in a very comprehensive but easy to understand way.

What were the circumstances that caused you to initially look for an adviser?

I came to see Julian as I had not reviewed my pensions for a decade and I wanted to make sure I am on track to meet my retirement expectations.

How has Julian Frere helped you?

He pointed out how skewed by pensions fund allocation had become by not amending them over the years and they were far riskier that I would have liked. We have moved them into a TPO portfolio. He also explained that I would need to increase my savings if I want to meet my goals - but this is achievable and it has given me huge confidence that I am doing OK.

Have you seen the outcome you were hoping for?

With such a tumultuous year that I was worried that my plans may have been knocked off course, but not only was I given reassurance last year that TPO was reviewing the investments, but at my recent review my pension has not just maintained it's value - it has actually increased significantly. By meeting and dealing with Julian and the team at TPO I am able to relax knowing that my hard earned money is being looked and my financial future is secure.

What could they have done better?

I can't really think of anything. I am reassured when required but not bombarded with information I don't need.

What were the circumstances that caused you to initially look for an adviser?

Wanted to check my financial plan was sensible.

How has Julian Frere helped you?

Julian and the team put together a long-term plan for my investments, including establishing a tax efficient structure.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Julian

Looking forward to our next meeting

Please provide a brief comment about your experience with Julian

Very happy to use Julian’s services but this will depend on other external circumstances.

Please provide a brief comment about your experience with Julian

Julian was very personable and we warmed to him immediately.

Please provide a brief comment about your experience with Julian

Very friendly, professional and clear.

What were the circumstances that caused you to initially look for an adviser?

Management of an estate after a close relation's unexpected passing.

How has Julian Frere helped you?

Julian has provided superb advice, helping my family and I in very difficult circumstances. His advice has always been clear and concise, and he has managed expectations and been in contact with us to provide updates when necessary. Our regular catchups have been a great way of cutting through some of the jargon that I am unfamiliar with, and I now actively look forward to meeting with Julian.

Have you seen the outcome you were hoping for?

This is part of an ongoing relationship, so our long-term goals are yet to be truly realised, but I am very happy with where we are so far.

What were the circumstances that caused you to initially look for an adviser?

I have used a financial advisor for many years to help optimise and refine my savings, investments and planning for the future.

How has Julian Frere helped you?

Most importantly he has and continues to make me think me think about what my financial goals are and how to get there. He challenges me to think about what we as a family need and what we would like. He has been a very good sounding board for my views and offers a different perspective with ideas I would not have thought of.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing comes to mind.

What were the circumstances that caused you to initially look for an adviser?

We had been living overseas for a long time and needed specialist advice for repatriating our offshore investments. We spoke to numerous advisors but we found Julian to be the most personable, he had an immediate grasp on the complications of our situation and The Private Office appeared to be very well run and independent.

How has Julian Frere helped you?

He gave us clear advice and recommendations. He was not looking to invest as much as possible to maximise the amount of money under his management, he was genuinely looking at the best solutions for us.

Have you seen the outcome you were hoping for?

The repatriation of our money went smoothly, in the most tax-efficient manner. Markets have been very volatile but we are confident that we made the right choice of advisor and that the long-term trend will be positive.

What could they have done better?

I honestly can't think of anything. He didn't overstate the amount we could realistically expect to gain from the market, as we have a house extension project starting, he advised that we keep cash available for that and he gave excellent tax advice, although he did recommend we also seek specialist tax advice, which we have done.

What were the circumstances that caused you to initially look for an adviser?

Returned to UK following overseas employment

How has Julian Frere helped you?

Provided advice on how best to invest our money following repatriation to UK

Have you seen the outcome you were hoping for?

So far, yes.

What could they have done better?

Nil comment.

What were the circumstances that caused you to initially look for an adviser?

Leaving full time employment.

How has Julian Frere helped you?

He gave advice on all areas on which I needed to alter and enhance my previous practice, principally on how to structure investments so as to achieve maximum income from existing assets. The information I received was clear, he was easy to talk to, made it obvious that he understood my concerns and provided a quick and considerate service.

Have you seen the outcome you were hoping for?

The relationship has only been in place for a few months.

What were the circumstances that caused you to initially look for an adviser?

Our finances had not had a thorough review for over 5 years. Our decision to downsize our house released cash which we wanted to put to best use

How has Julian Frere helped you?

We were trying to balance inheritance planning, investment in equities and fixed term bonds, taking account of our changing circumstances and our desire to help with grandchildren's school fees. Julian pointed us to an inheritance planning solution (discretionary trust) we had not previously evaluated and also advised on rebalancing our equity investments across different sectors.

Have you seen the outcome you were hoping for?

It's early days to evaluate a long-term strategy. However we are happy with the direction that Julian has advised and with the thoroughness he showed in ensuring he understood our requirements and that we were fully aware and in agreement with the recommendations he was making.

What were the circumstances that caused you to initially look for an adviser?

My husband and I wanted to consolidate our financial assets and to ensure a more proactive approach to its development

How has Julian Frere helped you?

We visited Julian at the Bath Office and discussed our needs

Have you seen the outcome you were hoping for?

Yes Julian has kept a close watch over our assets and has offered advice over the years A written review has been available after each meeting with an agreed action plan

What could they have done better?

I live in North Devon and understandably it's rather difficult to,have Face to Face meeting often. Julian has visited once and we did try to talk on a webcam on one occasion, but it failed. It would be good to establish this link regularly. It might be possible with the new arrangements

What were the circumstances that caused you to initially look for an adviser?

Neede advice about my investments.

How has Julian Frere helped you?

Provided clear understandable advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No.

What were the circumstances that caused you to initially look for an adviser?

I had not reviewed my pensions for a decade - so didn't know what state they were in. Any while I knew the value, I didn't know how much I actually needed to be able to retire in the manner in which I want to - I still have a few years left!

How has Julian Frere helped you?

Not only did he point out that the portfolio risk was far higher that I was comfortable with, but I am now also clear that I am close but not quite at the level I need to be in order to retire comfortably. I the cash flow forecasting was enlightening and I can't believe that no one has show me this before. How else can you know how much you need to save!

Have you seen the outcome you were hoping for?

Yes. Although I am still working towards the final outcome. That said, the portfolio returns have been fantastic and exceeded my expectations and helped propel me towards my magic number! Thank you Julian

What were the circumstances that caused you to initially look for an adviser?

We needed advise on our savings.

How has Julian Frere helped you?

He is always very approachable and spends time explaining details and discussing options.

Have you seen the outcome you were hoping for?

Investing in these uncertain times makes it difficult to judge. So far we are happy with how things are progressing.

What were the circumstances that caused you to initially look for an adviser?

Divorce

How has Julian Frere helped you?

He helped me to understand my finances

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate my pensions into a SIPP. I wanted to check my investment strategy. I was uncertain about inheritance planning.

How has Julian Frere helped you?

Julian did a thorough review of my various pensions pots. He advised which ones to consolidate and which ones to leave in place. We identified a suitable home for them taking into account cost and my risk appetite. We identified a pension I had been mis-sold. On inheritance planning I found my current strategy was disastrous and would have resulted in a significant tax bill.

Have you seen the outcome you were hoping for?

I now have a much better idea of the make up and value of my pension pots. I have much more control and visibility of my SIPP. I have much more awareness of the implications of inheritance tax and am putting in place strategies to minimise my exposure.

What could they have done better?

I am not aware of anything Julian could have done any better. He has made me much more aware of issues and helped me to have a clearer vision now and in the future.

What were the circumstances that caused you to initially look for an adviser?

I converted as an existing client of PQR

How has Julian Frere helped you?

Move to the new Novia platform for my and my wife's pensions and ISAs. He also sorted out a matter of poor and slow implementation whilst I was with a former Financial Advisor at PQR. He has been clear and steady with his advice which we greatly appreciate.

Have you seen the outcome you were hoping for?

Yes so far. Good returns and excellent administration/service

What could they have done better?

Julian has been excellent and indeed I have recommended him to friends and family. He is proactive, careful and meetings with him are enjoyable.

What were the circumstances that caused you to initially look for an adviser?

I'm not that capable of forecasting what I need to do to try and secure the savings that I have built up over the years.

How has Julian Frere helped you?

By understanding my concerns and recommending ways to make my money work harder than before.

Have you seen the outcome you were hoping for?

No. Despite the current uncertainty of financial markets, I had hoped for much better returns.

What could they have done better?

I'm really not certain what could be done to improve the situation at this present turbulent time.

What were the circumstances that caused you to initially look for an adviser?

I needed advice about my inveestments and savings

How has Julian Frere helped you?

He gave me a clear understanding of my finanes situation, and made me feel much more confident about my long term financial situation

Have you seen the outcome you were hoping for?

It is ongoing. but certainly feel confident about using Julian Frere as my advisor

What could they have done better?

Julian helped me to understand my financial situation, he was very clear and positive. I think he did the best.

What were the circumstances that caused you to initially look for an adviser?

I was rapidly approaching retirement and wanted to consolidate my pensions. I also needed advice on inheritance planning with one or two tricky issues.

How has Julian Frere helped you?

Julian did a full review of my finances. There were several 'Ah ha' moments. Several areas, which I thought I understood and had control of, turned out to be vulnerabilities. Things I thought were good retirement strategies turned out to be poor decisions. Julian gave me a clear view of my situation and some recommendations of how to remediate the issues. Julian and his team made a complex situation simpler and clearer. He made it understandable and manageable.

Have you seen the outcome you were hoping for?

My financial position is now clear, understandable and much simpler. The vulnerabilities are reduced and some of them could save me many thousands. I would say they are now in control whereas before I only thought they were under control. Before I had the advice I was sceptical about the value of a Financial Advisor. One or two of the people we approached initially I am still sceptical of. Julian has been an excellent mentor and guide. He has given me value for money and very good advice. I would (and have) recommend him unreservedly.

What could they have done better?

I am not aware of anything Julian could have done better.

What were the circumstances that caused you to initially look for an adviser?

I inherited monies from my parents and needed help to ensure it was safely and wisely invested.

How has Julian Frere helped you?

Having assessed the type of investor I am, Julian has always explained details of the portfolio, why investments have been chosen, why changes might be made based on performance. I have always found him approachable and accessible. Recently I needed to organise an urgent withdrawal and Julian went out of his way to expedite the procedure - even though it was during the Easter break.

Have you seen the outcome you were hoping for?

Yes, I have. Despite the recent ups and downs of the markets I am very satisfied with the performance of the portfolio. And I have full trust that Julian will take care of my investments.

What could they have done better?

I am afraid I cannot think of any suggestions!

What were the circumstances that caused you to initially look for an adviser?

I had not reviewed my pension for over a decade and was worried that I was invested in the wrong places. I also wanted to know if I have enough to retire when I want to.

How has Julian Frere helped you?

Julian did two key things. We reviewed what I have and discovered that I had far too much in high risk technology investments. As a whole my investments had done well but it was definitely time for a change as I don't want to take a very high risk with what I have so far. We have since realised those gains and are easing back into the markets. The other aspect of my finances that we ran through was if the amount I have and am continuing to save is enough. This was a fascinating and enlightening process which gave me a clear understanding of how much more I need to be secure. Bottom line is I need to keep saving but the amount I need to save is achievable. I have peace of mind now which is paramount.

Have you seen the outcome you were hoping for?

With a bit of chasing from Julian and his team, we managed to get the pensions cashed in at probably the best possible time - and now we are drip feeding it back over time. So yes, not only do I feel that my pensions are being managed actively, but I know just how much I need to find before I retire.

What were the circumstances that caused you to initially look for an adviser?

Previous advisor was retiring and Julian was recommended. We were coming up to retirement age and needed further advice regarding pensions and investments as well as some advice over inheritance planning.

How has Julian Frere helped you?

Julian is very well organised and happy to give very comprehensive advice. He has re-balanced our portfolios and has provided us with very helpful advice on future financial planning including importantly a forecast for the future. We have not had this before and it has been impressive

Have you seen the outcome you were hoping for?

Early days but certainly everything we have been told will be done has been done. The markets are very flat so currently outcomes are perhaps less clear but this is not Julian's fault

What could they have done better?

Nothing springs to mind at the moment, its all been very good. Sometimes there is an awful lots of information emailed (which we asked for) and it can be difficult to find everything. Clear headings that are searchable on emailed information would be helpful

What were the circumstances that caused you to initially look for an adviser?

I have had a financial advisor for many years. My last one retired and suggested Julian.

How has Julian Frere helped you?

He has looked into all my investments and suggested necessary changes. He is helping also with Inheritance Tax planning.

Have you seen the outcome you were hoping for?

So far, yes. We are in the middle of significant changes.

What could they have done better?

I can't think of anything at the moment. I rely on his expertise.

What were the circumstances that caused you to initially look for an adviser?

Divorce

How has Julian Frere helped you?

Provided me with financial advice relating to life time income provision through multiple scenarios and realistic division of my projected asset base for purchase of a future property for myself and assistance to my children. The advice included inheritance planning and pension review plus asset release including timing to maximise return so that I was able to support myself post divorce whilst former matrimonial assets were realised. Went out of his way to support and assist me through a very difficult period in my life.

Have you seen the outcome you were hoping for?

At present this is ongoing - I am very happy with the outcome we have been able to achieve to date.

What were the circumstances that caused you to initially look for an adviser?

Julian Frere was recommended to me and my wife by our previous financial adviser - and the introduction has already proved to be a great success. As I am 86 years old with fairly complex financial requirements, it has been most gratifying to find someone who thoroughly understands my remaining retirement years and how I need to survive financially.

How has Julian Frere helped you?

Although the relationship with Julian Frere is less than a year old, he has already given me extreme confidence in planning my future investments and understanding my income requirements over the rest of my lifetime.

Have you seen the outcome you were hoping for?

Yes, I can see that the portfolio and other investment recommendations by Julian are already performing well - so I'm very pleased.

What could they have done better?

So far, I don't believe that Julian Frere could have done anything better than he has done already - and if there were to be in the future, I wouldn't hesitate to mention it.

What were the circumstances that caused you to initially look for an adviser?

I was left a substantial amount of money from my parents and my wife and I wished to invest the bulk wisely.

How has Julian Frere helped you?

He and his team discussed our situation, our requirements and our attitude for risk.They then carefully explained the way in which TPO works and their methods of investment. TPO went away to look in depth at our situation and then recommend the right investment path for us, based on the initial discussion. We accepted their recommendations and have moved forward to invest. At the same time we had similar discussions with other IFO's but came to the conclusion that we were reassured by the integrity and methods of working of TPO ; so chose to work with TPO.

Have you seen the outcome you were hoping for?

It is too early to judge any outcome. We are working on a five year plan and will not expect benefits to arise until the plan has progressed much further.

What could they have done better?

I am very satisfied and have no suggestions at this point.

What were the circumstances that caused you to initially look for an adviser?

Mainly helping me with my pension options, investment for the future, to maintain my standard of living , once I decide to stop working.

How has Julian Frere helped you?

Once my financial situation documented, my expectations considered, after several meetings, Julian and The Private Office came up with solutions for me to carefully consider. At our meetings advice was explained in detail.

Have you seen the outcome you were hoping for?

Having not taken my pension as yet, I feel I have chosen the correct path, that will benefit me . Investments are in the very early stages, but I feel confident that my best interests were considered.

What could they have done better?

Having very little experience with financial advisers, I listened to a friend, and interviewed three different companies. I like the approach of The Private Office, their way of operating, the individual, genuine attention. I know I am only small fry, money wise, but I needed help making financial decisions, and so far I am happy with the out come.

What were the circumstances that caused you to initially look for an adviser?

I was concerned that I would pay too much Inheritance Tax on my estate and that I wasn't doing the best I could with my savings.

How has Julian Frere helped you?

Julian worked out what my Inheritance Tax bill actually was and how it would change in the future. He also helped me understand how much I needed to keep back for myself so I wouldn't be in a difficult position in the future. We then designed a strategy that I felt comfortable with, mostly giving money to my family in the best way. Investing money wasn't right for me but he did help find the best rates for my cash savings via his colleagues at Savings Champion. He introduced me to an excellent solicitor to complete the legal work.

Have you seen the outcome you were hoping for?

I am retired and careful with money. Doing the right thing for me and my family is important. I feel settled that I understand my position, what the future holds and that my savings are working hard for me.

What could they have done better?

Initially he needed quite a lot of detail and I now understand why it was necessary and I was grateful for his gentle reminders. Julian gave me excellent advice in an easily understood way. In short he couldn't have done anything better.

What were the circumstances that caused you to initially look for an adviser?

Divorce.

How has Julian Frere helped you?

With advice on how my money can work for me.

Have you seen the outcome you were hoping for?

Yes.

What were the circumstances that caused you to initially look for an adviser?

I have an offshore (QROPS) pension and was unsure whether to repatriate it .

How has Julian Frere helped you?

As this is quite a niche area Julian took the trouble to consult with colleagues and research in great detail what the options available to me were. He went through all of these with me after a detailed discussion of my life goals.

Have you seen the outcome you were hoping for?

Julian recommended that I keep my pension offshore for now as it seemed to be the best option for my needs. I was most impressed that he did not try to force me into expensive investments or movement to an onshore pension which would have meant a higher fee for him. His advice was unbiased and in my best interests.

What could they have done better?

I can't think of anything that would improve the service I received from Julian.

What were the circumstances that caused you to initially look for an adviser?

I wasn’t confident that I was doing the best I could with my savings and was looking for some general help and pointers.

How has Julian Frere helped you?

He helped me understand what I need to do for my future and where to save my money in the best way, which has made life so much simpler.

Have you seen the outcome you were hoping for?

I am a self-employed illustrator and often too busy to think about what best to do with my money and savings. Julian has helped me find the right place for my money, which I am constantly adding too. I don’t worry anymore, I know I’m doing the best I can and that I’m not missing a trick. Perhaps most important to me is that when I need to speak to him, he is always there for me. I have complete trust in him.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I had Investments with Lloyds Bank, and was not sure that I was doing the best for my family in remaining with them. I then responded to an Article in the Radio Times.

How has Julian Frere helped you?

He was patient in explaining how his Company approached Investment , and listened and heard my situation and my attitudes to money and reasons behind them. This gave me confidence, which I still have. He takes time to answer my questions so that I understand.

Have you seen the outcome you were hoping for?

So far profits have covered fees and more. I am well aware of the complexities and volatilities given Trump and Brexit which underlie the Markets currently, but am confident that the expertise at TPO will manage this for the best.

What could they have done better?

I think I would like to know something about the Companies that my Investments are in. I find it difficult to understand the Spreadsheet well. Some explanation or Guide might be helpful

What were the circumstances that caused you to initially look for an adviser?

We came to Julian at a particularly traumatic period, having just lost my father and looking for someone to help my mother manage all her ongoing financial affairs.

How has Julian Frere helped you?

Julian has been incredibly helpful. He has guided my mother and I as we navigate a world we both know very little about. He's taken the time to get to know the family and understand both my mother's priorities and the needs of the wider family. As it stands, we're very comfortable with what he's doing for us, and confident that my mother will be taken care of in the years to come.

Have you seen the outcome you were hoping for?

Too soon to tell. Our strategy is a long-term one, but the early results are promising.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Financial planning for my mother including reviewing her financial position with regard to proposed house move and planning to ensure sufficient funds for her future financial independence. .

How has Julian Frere helped you?

Julian completely understood and was sympathetic to our needs and goals. He explained everything very clearly. Most importantly we knew exactly how much my mother could afford to spend on her new property whilst allowing sufficient funds for her to be financially independent in the future.

Have you seen the outcome you were hoping for?

Yes. We were very happy with Julian's recommendations. My mother has since successfully moved house and feels financially secure.

What were the circumstances that caused you to initially look for an adviser?

Inheritance.

How has Julian Frere helped you?

Planned out an achievable and practical portfolio for my money.

Have you seen the outcome you were hoping for?

Yes.