Tom Bostock

What were the circumstances that caused you to initially look for an adviser?

I needed my various pensions and funds to be looked after in one place

How has Tom Bostock helped you?

Tom has continued on from earlier Intelligent Pensions advisers in providing clear and comprehensive advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of

What were the circumstances that caused you to initially look for an adviser?

I inherited a fund from my father who had used Intelligent Pensions for many years. The transfer was swift and very efficient

How has Tom Bostock helped you?

Tom meets me regularly so that we can review my plans and consider how to make best use of my funds. He is always quick to respond to any requests and takes times to explain things.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Nothing. Very happy with the service

What were the circumstances that caused you to initially look for an adviser?

Having professional advice to a long term investment is key to me.

How has Tom Bostock helped you?

Tom was able to explain without to much jargon. He has laid out a plan that suits my lifestyle.

Have you seen the outcome you were hoping for?

Yes progress has been made even though this uncertain times.

What could they have done better?

Nothing. I have been very pleased with the way I have been treated.

What were the circumstances that caused you to initially look for an adviser?

Need of personal pension advice and planning.

How has Tom Bostock helped you?

Regular check ins Individual pension advice and reassurance Future planning specific to me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I’m not sure there are any improvements that can be made to this already excellent service.

What were the circumstances that caused you to initially look for an adviser?

I needed financial expertise to help me navigate through the complexities of managing a private pension.

How has Tom Bostock helped you?

Tom is excellent at explaining financial issues without the layer of finance City jargon.

Have you seen the outcome you were hoping for?

Tom has helped me to think through various financial issues connected with the pension and general financial management.

What were the circumstances that caused you to initially look for an adviser?

Needing advice on how to manage my pension.

How has Tom Bostock helped you?

He has given me help and guidance on how to manage my pension to my advantage.

Have you seen the outcome you were hoping for?

Yes,definitely.

What could they have done better?

Nothing.All help I have received has been invaluable.

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement and looking for help with pensions.

How has Tom Bostock helped you?

Tom is a good listener, and has given clear and helpful explanations of the many issues that I do not understand about pensions, and wise counsel on investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Long term financial security.

How has Tom Bostock helped you?

Tom has provided a structured future pathway combining pensions with a prospective sale of my business.

Have you seen the outcome you were hoping for?

Tom has provided several options which give reassurance for the immediate and long term future.

What could they have done better?

I'm very happy with the service Tom is providing, he's clear, concise and is willing to retrace steps if any aspect needs further clarification.

What were the circumstances that caused you to initially look for an adviser?

Reached age 55 and wanted access to some of my pension.

How has Tom Bostock helped you?

Took control of the pension & invested to my requests and given me information about my finances in the future

Have you seen the outcome you were hoping for?

So far yes I have

What could they have done better?

Nothing at the moment

What were the circumstances that caused you to initially look for an adviser?

Required help and advice with my pension pot.

How has Tom Bostock helped you?

When you are someone who is not financially minded and gets a little lost in the detail Tom is the person to help you understand in clear simple terms.

Have you seen the outcome you were hoping for?

The outcome so far, considering recent past factors, has been very positive and the future is looking favourable. I feel with Tom more confident in where my pension is heading and trust him to continue managing my funds into the future.

What could they have done better?

Nothing really. Feel comfortable with progress made, trust Tom and his team to manage my portfolio and I know should things change Tom will be there to help.

What were the circumstances that caused you to initially look for an adviser?

I'm an existing client and introducer to IP

How has Tom Bostock helped you?

Taken over the servicing of my existing IP account and he is a really nice professional adviser, with a great mannerism.

Have you seen the outcome you were hoping for?

Yes, pretty much, though I am not overly impressed with the growth over the years that I have invested with IP. Especially, when I speak with IFA friends who quote bigger gains. This of course has no bearing on Tom who relies on the different block investment choice made by IP.

What could they have done better?

I would have liked more individual specialised and focused advice, as I believe some IFA practices operate?, but not sure that this exists anymore. Think it is all pretty tick box stuff nowadays and you get placed in a certain category of funds.

What were the circumstances that caused you to initially look for an adviser?

IP was recommended by my longstanding financial advisor and Tom has taken over the portfolio from his predecessor at IP

How has Tom Bostock helped you?

Tom is able to explain complex financial issues in a clear, precise but jargon-free manner which is very helpful.

Have you seen the outcome you were hoping for?

I have a much clearer idea of my financial situation and feel well prepared for any upsets in the future. This is reassuring.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

Looking to switch my pension fund to a more active management company

How has Tom Bostock helped you?

Yes, made the process very clear and easy to understand with good follow up meetings to answer questions. Clear projections have been very helpful.

Have you seen the outcome you were hoping for?

Yes and have increased contribution this year.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

On the advice of my mortgage and insurance advisor.

How has Tom Bostock helped you?

My original advisor has retired. Tom has resulted in a seamless change over. So very happy with the situation.

Have you seen the outcome you were hoping for?

I am happy for the future and that the partnership will evolve.

What could they have done better?

Tom has done very well in the change over. As stated it has been seamless and painless.

What were the circumstances that caused you to initially look for an adviser?

Wanted the best advice on investing my pension funds

How has Tom Bostock helped you?

Tom is always very helpful and honest about the best possible ways to make the most of my pension investments

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Pension Planning

How has Tom Bostock helped you?

Review and decide how to manage financial commitments from my pension pot and arrange a withdrawl

Have you seen the outcome you were hoping for?

So far so good!

What could they have done better?

Tom took over from a predecessor I have not had many dealings with him yet but more to come - so far nothing really

What were the circumstances that caused you to initially look for an adviser?

Continuation of a longstanding account.

How has Tom Bostock helped you?

My annual review

Have you seen the outcome you were hoping for?

Difficult to say

What could they have done better?

Everything was done well.

What were the circumstances that caused you to initially look for an adviser?

A recognition of the need for quality professional advice at the time of retirement

How has Tom Bostock helped you?

By providing up to date advice on current pension legislation and inheritance tax

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No particular thoughts on this.

What were the circumstances that caused you to initially look for an adviser?

Seeking to understand my pensions better

How has Tom Bostock helped you?

Modelled potential outcomes having understood my circumstances

Have you seen the outcome you were hoping for?

Not drawing my pension yet but no reason to doubt the support will pay off

What were the circumstances that caused you to initially look for an adviser?

It was inherently part of Intelligent Pensions SIPP service

How has Tom Bostock helped you?

Through careful explanation and interchange during annual reviews and email enquiries related to SIPP associated financial matters

Have you seen the outcome you were hoping for?

So far it has been helpful and at a level that suits my current needs

What could they have done better?

So far performance and response to SIPP queries have been very good

What were the circumstances that caused you to initially look for an adviser?

I was retiring and needed a company that could take my SIPP, link it to a drawdown service, and to offer accompanying financial advice.

How has Tom Bostock helped you?

Tom is my third adviser since I transferred my SIPP, via Intelligent Pensions in 2016, because the two previous advisers retired. Tom was up to speed very quickly with my circumstances and although we have not met face-to-face the on-line meetings we've had have been excellent. I am particularly impressed with the presentations he prepares, they are clear and coherent and a useful reference that I can access via the IP Portal.

Have you seen the outcome you were hoping for?

In general yes, the ups and downs of the portfolio's value are in line with how I responded to the questions related to by attitude to risk. I check the Nucleus (James Hay) portal regularly to see the value of the SIPP and I am fortunate to be in position that if the value drops it is not a huge worry and thus I am not challenging the situation.

What could they have done better?

With regards to financial advice not too much. Some training on the IP portal, to maximise the benefit of the system to both myself and Tom, would have been helpful. I felt I was working blind and not getting the most out of the system.

What were the circumstances that caused you to initially look for an adviser?

Imminent retirement

How has Tom Bostock helped you?

Advised me on managing my pension find

Have you seen the outcome you were hoping for?

So far so good.

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

Retirement and the need for investment of pension fund.

How has Tom Bostock helped you?

General financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think so.

What were the circumstances that caused you to initially look for an adviser?

I am personally linked to financial services and need an IFA to pass clients on to.

How has Tom Bostock helped you?

arranged investments and pensions and presently discussing IHT planning.

Have you seen the outcome you were hoping for?

yes, other than fund performance which, unfortunately, has been non-existent in the last couple of years.

What could they have done better?

a more actively manged service perhaps with more regular fund changes?

What were the circumstances that caused you to initially look for an adviser?

Tom has, I think, inherited the clients formerly managed by Tim Semmence, an agent of Intelligent Pensions with whom I had a relationship from the early 2000s. He has been very helpful and courteous, and has taken over seamlessly, despite the problems generated by the pandemic. As a non-expert in these matters, I am not sure what the performance of my pension pot should have looked like, but it certainly has not (thanks to the international financial crisis, etc) conformed to the elegant, computerised graphics that were projected at the beginning of my pension planning 20 years ago! I am happy to continue to receive advice from Tom and IP.

How has Tom Bostock helped you?

To carry on regardless!

Have you seen the outcome you were hoping for?

No, but I expect I share that view with many, many others.

What could they have done better?

I really do not know.

What were the circumstances that caused you to initially look for an adviser?

yearly overall pension review

How has Tom Bostock helped you?

Tom helped me with my draw done on lump sum and pension set up for the year, he help with the now and long term pension so i am secure in my retirement.

Have you seen the outcome you were hoping for?

The advice was better than i expected.

What could they have done better?

Absolutely nothing.

What were the circumstances that caused you to initially look for an adviser?

I had been a client with Brian Bartlet since setting up my mortgage some thirty years ago. When i retired in 2010 he introduced me to Itelligent Pensions with Tim Semmence and since Tims retirement have been with TOM Bostock. I have always found the service and advice to be excellant.

How has Tom Bostock helped you?

He gives clear and informative advice at our annual meetings and is available if i require any other advice.

Have you seen the outcome you were hoping for?

So far i have been satisfied .

What could they have done better?

Dont know.

What were the circumstances that caused you to initially look for an adviser?

Tom inherited his role with us from a colleague who was retiring. In terms of comparisons Tom is clear and thorough in the work he does with me at an annual review

How has Tom Bostock helped you?

Explained well; made figures clear and been thorough in the process

Have you seen the outcome you were hoping for?

Yes, while noting that pensions generally have not done so well in recent years

What could they have done better?

NA

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Tom Bostock helped you?

He is immediate in answering needs or questions

Have you seen the outcome you were hoping for?

On Tom’s actions, yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Tom was not my first advisor but took over from the last one who retired

How has Tom Bostock helped you?

Tom is a very clued up gent who offers good advice

Have you seen the outcome you were hoping for?

apart from the state of the financial markets yes

What could they have done better?

Increase my pension pot!

What were the circumstances that caused you to initially look for an adviser?

I was initially advised by my Accountant around 20 years ago that I should set up a pension and he put me in contact with Intelligent Pensions

How has Tom Bostock helped you?

Tom has always listened to my requests re my pension and gives me great advice on what I should do. I find the zoom meetings with him are invaluable as he goes over all aspects of my pension and savings pointing out the direction I should take.

Have you seen the outcome you were hoping for?

Yes I have taken his advice and the outcome is what I hoped for.

What could they have done better?

Tom could not do anything better. He is a brilliant pension advisor.

What were the circumstances that caused you to initially look for an adviser?

advise on my pension, and putting my investments under one umbrella and Tom is organizing.

How has Tom Bostock helped you?

as above

Have you seen the outcome you were hoping for?

not yet , as it is still transferring

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

As I new very little about pensions I Required advice.

How has Tom Bostock helped you?

Tom has been very helpful, and very professional and I feel confident with the advice given

Have you seen the outcome you were hoping for?

The outcome could be better, but I feel it is down to the current markets

What could they have done better?

I have been with IP for 17 years and have been very happy with them, but I very little to compare them with.

What were the circumstances that caused you to initially look for an adviser?

my husband required an advisor to help with his pension, although i didn't require the same. I did need help with my investments

How has Tom Bostock helped you?

He enable me to simplify my investments along with my husband's and take a look at how to relinquish funds in the most effective way.

Have you seen the outcome you were hoping for?

My investments have only just moved, but look forward to steady growth and best use of all our investments.

What could they have done better?

Not aware of anything specific.

What were the circumstances that caused you to initially look for an adviser?

My retirement

How has Tom Bostock helped you?

Tom undertakes an annual review of my overall finances and life plans. He undertakes additional reviews if i request them. Tom is very responsive and provides clear advice.

Have you seen the outcome you were hoping for?

Thus far yes.

What could they have done better?

I have no criticisms.